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Nest App User Positive Comments 2024
Nest app received 64 positive comments and reviews by users. Can you share your positive thoughts about nest?
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Nest for Positive User Reviews
✓ NO LONGER USABLE!BE AWARE: 5 STARS TO COME UP IN THE REVIEWS BUT IT IS A 1 STAR SITUATION AT THE MOMENT! I love my nest camera, I have 5 of them with 2 being linked through Google Home app. My Nest Doorbell, Nest Thermostat and indoor cameras are pre Google Home era so I don’t get full control unless I use the Nest App. I had no problem with this since I knew Google bought Nest but since getting the two newest cameras my Nest App has been crashing like crazy. Every time I access the app, it DOES NOT LOAD! It forces me to re-sign in 5-6x every time and when it lets me in, it doesn’t show me the live feed unless I restart the app. I don’t know if this is Googles way of telling us to move away from Nest App but if it is, GOOGLE YOU ARE CRAZY!! I’ve spent over $1,000 with the 3 cameras and thermostat so to just boot people and not give full feed access on Google Home app is UNACCEPTABLE! Either update Nest App and properly manage it for the sake of the people that spent thousands of dollars before you bought NEST or give us full feed control on your Google Home App! I am beyond mad at this point!.Version: 5.68.0
✓ Home presenceThere’s a clash between Nest and Google Home when using phone to indicate your presence. Just which one you need to setup should be clarified because they don’t work together. Frustrating!!.Version: 5.66.0
✓ So much better than the google appPlease allow the app to run as a small window on your device so you can do other things while watching the camera..Version: 5.60.0
✓ GoogleThe app worked fine until it merged with google. Now I get heat when it’s set to cool and when I try to find out why this happens the thermostat goes off line and says there’s no internet even though all my other devices appear to be online. I’m sick and tired of systems blaming my equipment when clearly the problem is at the other end. In short I wish google would just bugger off..Version: 5.65.0
✓ Hate itDespite disabling all the auto temperature settings, it keeps changing to whatever it wants. Now it came with ‘seasonal savings’ and there is no way to change it.Version: 5.60.0
✓ TonyThe subscription ended and now can’t renew anywhere as tried every avenue but it doesn’t load or redirects to blank file . Now I only get photos which are stored for a few hours ,would not recommend as no support.Version: 5.60.0
✓ Smoke Detectors Reset function!Hello this is a deficiency in the Nest system. When Nest does an upgrade and the recipient alarm does not receive the update this triggers a message to the customer to push the reset button on all there alarms. This is potentially dangerous as amateurs have to probably balance on a chair, unscrew the alarm and risk electrocution if they haven’t turned off the mains electric. You could then be liable for encouraging inappropriate action by unqualified people. You also have a responsibility to the elderly and the disabled community.. They bought your product in good faith and shouldn’t need an electrician to come and push the reset button! I suggest that you quickly upgrade the app which will enable a reset digitally which is sensible and relatively easy for you to fix. If you ignore this advice and an accident results later you will be further liable for ignoring health and safety inspections on your product. I hope this feedback is actioned and doesn’t just dissolve into a tick box customer feedback vacuum..Version: 5.42.0
✓ Nest camSuch a great camera. Only problem is recommending service% tells me it is with another account holder. Unable to get any help. Just lucky it woke up and let me use recording again. Need better help option and not go around in circles. A dedicated 24/7 phone line would ease frustration. Can’t really recommend until service options are better. Thanks..Version: 5.68.0
✓ Ok. Needs additional functionsWould be good if you could get a notification for ‘strangers only’..Version: 5.17.3
✓ Mixed feelings about the productI have to be honest that I had really high hopes for the Nest product and it’s family of devices, but over time I have grown a little frustrated with its operation. I own a Nest thermostat and a Nest Protect, the thermostat is constantly resetting my manually set programs without making physical adjustments on my phone or at the thermostat itself, I am having to reprogram the Nest about once a month. I changed my internet provider last year and ever since my Protect has been offline, I have followed all the instructions to connect the project to the Nest, and keep getting an error message saying the Protect is too far from the Thermostat to connect, this message arrives as I am physically holding the Protect in hand while standing next to the Thermostat. I have deleted the device and tried adding it numerous times with the same failures. Beyond that the protect consumes batteries at an incredible clip, you would think that such a powerful company behind the. Eat products would be able to deliver an energy efficient product, but I guess that has yet to happen. Sadly, I am more disappointed than excited about how this product has functioned over the years..Version: 5.60.0
✓ One small thing that makes a big difference to meThe app itself works well. There are periods of time through the year where I would just like to run the fan on my furnace without being in heating or cooling mode. The nest thermostat can run the fan by itself, but when doing so it must be in heating or cooling mode. In spring, I like to circulate cool air from the basement through the house. I also like to leave windows open for fresh air, and circulate that air too. There are days where it’s 80* during the day and 50* at night. These are perfect days to leave windows open and periodically run the fan. However, for this to work with the nest, I have to set the cooling mode on and use a cooling set point above 80* to make sure the air conditioning isn’t coming on wastefully while windows are open. It’s not the end of the world, but an item that I believe should be simple functionality that would bring me to like the product better. If it worked as I would like it to, I could check in on the temperature with the app and run the fan during the day, without having to mess around and closely monitor temperatures..Version: 5.42.0
✓ Excellent camera and appThis is a god quality camera and app. It always connects no problem - unlike many others and this no name brand cameras that have SO much difficulty connecting. This is the best of the bunch..Version: 5.67.0
✓ The negative side of Nest heating controlsWe had our boiler changed a couple of years ago and the installers fitted a Nest heating control system. It failed last year just after the warranty expired and the installers did not want to know. A year later I was advised to contact Google Nest and they actually exchanged the unit free of charge, I was impressed. However, our old and simple system maintained the temperature to time programs and we were happy. The Nest seems to operate to time programs but if we do not constantly wake it up it thinks we are not at home and puts it into Eco mode causing the house to go cold. I still have the old controls and am thinking of reinstalling them to maintain the temperatures at a comfortable level when that is what we want. We have just woken it up now as I was starting to shiver!.Version: 5.67.0
✓ Thermostat doesn’t keep correct timeIn Australia, thermostat is inconsistently wrong by 2 hours. And sometimes the time is correct. Today, out by 2 hours, then correct, note out again. Makes it useless to set a schedule. Get your time servers working correctly. Been happening for a couple of months now.Version: 5.68.1
✓ Fan timeYou really need to add an option to add more time when you have the fan on with a time limit. Currently you need to stop the fan than restart it with the extra time you want. Sometimes I will turn my fan on to circulate air than want it on longer and there’s no way to add extra time..Version: 5.71.0
✓ Good softwareGood software and the cameras are not too bad would’ve been nice a proper 4K camera so you can actually read numberplates and see peoples faces from a distance without being pixelated but my biggest bugbear is customer service when my two nest cam iq cameras stop working a month after the warranty ran out nearly £700 wasted but their customer service is non-existent try and get in touch with Google customer service and see if you can get one of these cameras repaired I spent three days and never spoke to human being hence the saving never got fixed so as soon as a better camera comes out with similar software because there software is good to be able to scroll back it’s quite niceBut I think I will buy another America if I have that a customer service course if you camera blows out your own your own literally.Version: 5.66.0
✓ I love NestBeing able to scroll back through time is the one reason I chose Google Nest and purchased so many cameras. So disappointed in the newer cameras I have purchased as they are not compatible with Nest and I feel like Google are trying to push us too Google home which is inferior to Nest which only has event based videos. Please bring the new cameras into Nest or have scrolling back through time in Home, as a home security device scrolling is the only reason I chose Google cams..Version: 5.69.1.1
✓ Looking good and working wellBought 2 of these (battery model). Very easy to set up and install. I used a google nest video on good guys website where I bought these. I was disappointed initially that the build date on these was over 2 years ago so 1/5 of appliance life has already gone (only identifiable once box was opened). Good guys were very good and gave proportionate refund which I was happy with. Installation on wall was very simple..Version: 5.46.0
✓ Problem systemThe connection signal drops frequently after using it for 1 year. that connects to mobile phones and the process of setting up the intelligent system is complicated Unable to set in google home app.Version: 5.73.0
✓ Best heating control yetWe’ve been using Nest for more than a year now, we find it keeps the house at our chosen temperature consistently. I find the history of recent use very useful and the way it estimates time to get to the our chosen temperature works reasonable we’ll, although it can get it wrong sometimes. We use the ability to control the heating when away from home useful but we don’t use the facility that tracks our location to pause the heating. There was an occasion when we set up an additional devise to control Nest and it defaulted some of the settings, apart from that it’s very reliable. It doesn’t seem to have saved us any money, but it’s not cost us any more. I would recommend..Version: 5.68.0
✓ Nest camera is awesome!We have had a single Nest camera for most of the year and it is awesome! The one camera I s positioned you view our short driveway and both entrances into our house. The combination of the cloud app service (with alerts for people) and this camera provides us with an around the clock security system. We also added a Nest smoke detector - total peace of mind and reliability that has been excellent..Version: 5.42.0
✓ Game changer!The idea that you can control your heating away from home is a game changer. We work different patterns which means we can’t rely on one set of settings for the boiler. It also means when we are away, we don’t have to have the heating on whilst we aren’t there, or turn it all off and return to a freezing house which takes half a day to re-heat. We’ve now got our nest connected to our new Baxi boiler which has “opentherm” technology. As the nest has learnt how long it takes, the opentherm allows the boiler to heat the water enough to reach that desired temperature without overshooting e.g. it is less hot as it reaches the desired temperature. It means more even heat and the energy bill has been very modest this year. Haven’t done exactly calculations but it feels more efficient. Overall we are very happy with the system, it’s smart without making you feel like technology has taken over your home. It’s useful tech rather than just being gimmicky. The app is easy to use and very simple. Sometimes there’s issues with connecting but that’s very rare and usually corrects itself. Thoroughly recommend!!!.Version: 5.41.0
✓ MrVery reliable device.Version: 5.76.1
✓ 小小建議整體來說監視器還不錯，可能網路問題，傳送訊息有些遲到，其餘的都很讚.Version: 5.76.1
✓ Great cameraSo easy to set up. And sends you alerts which for us we use it for our birthing pups. So we can be anywhere and know what’s going on back home..Version: 5.67.0
✓ Video playI’ve paid for a subscription to play back video and I can’t get it to work Already spent to much time on it.Version: 5.66.0
✓ Peace of mind with my nest productI’ve had my Nest Protect, for over five years now and I couldn't be happier with my decision. This smart smoke and carbon monoxide detector has truly transformed my home safety experience. First and foremost, the installation was a breeze. The clear instructions and user-friendly app made it easy for me to set up Nest Protect within minutes. It seamlessly integrated with my existing Nest ecosystem, creating a cohesive and intelligent home security network. What I appreciate most about Nest Protect is its proactive approach to safety. It not only alerts me to smoke or carbon monoxide with its unmistakable voice alerts but also provides early warnings for slow-burning fires. The Pathlight feature is a thoughtful addition, as it gently lights up at night when it detects motion, making it easy to navigate in the dark. The app is incredibly intuitive, allowing me to monitor the status of Nest Protect remotely and receive alerts on my phone. The monthly safety checks provide peace of mind that the device is working correctly. In summary, Nest Protect has become an indispensable part of my home. Its reliability, ease of use, and commitment to enhancing safety have made it a worthwhile investment. I highly recommend Nest Protect to anyone looking for a smart and effective way to protect their home and loved ones. ---.Version: 5.72.0
✓ Great technology application to improve home safetyI have just installed 3 nest sensors in my home on various ceilings in line with the user guide recommendation. These devices are intelligent and connect to your smart phone via WiFi. So in addition to detecting smoke, carbon monoxide or steam, they also communicate any issues to your phone in addition to the audible alarms. These devices were straightforward to set up following simple to follow instructions. They are also easy to install onto a plastered ceiling requiring only a Philips screwdriver. The final unexpected delight is that at night time, each sensor detects a person as they approach it then providing a subtle downlight effect. I have a sensor on the upstairs landing ceiling which benefits from this useful feature if you need to get up during the night. I cannot recommend these modular safety devices highly enough. Now I have installed them, I feel that my home is now protected by a professional and comprehensive safety system. They even look good. Fabulous..Version: 5.56.0
✓ So far very nice and crisp. Responsive.Using this with google nest learning thermostat. Gen 3. unit is fairly expensive. Was easy to pair. Easy to set up. I do like most of the features. The simplicity of it is pretty much there but i would still like it to show a side by side of actual temp and target temp. Vs one big number and a minuscule number that i get disappears when both numbers hit the same. I want to see or be able to customize a side by side no matter what. Also for me and my wife. If i want to add her account i also had to download google home first? Come on, Enough with the multiple apps log ins. A billion 2 step authentications. Make it all under one. Thermostat is in the hallway. No body is moving at night so the air there doesnt change. In the bedroom where it will get hotter over time, the thermostat still wont read so my bedroom is getting hotter while the rest of the house or unoccupied rooms stay cool. Add feature where you can run the a/c or heater in timed intervals instead of desired temperatures. 15 minutes of cold air every hour at night would be very nice. Im pretty close to dropping it all the way down to 2 stars. Because it works as it should. Its 4. Can definitely use the improvements i mentioned.Version: 5.72.0
✓ Great products that are very usefulI’ve had Nest Protects and Nest Learning Thermostats for a few years. The thermostat let’s you set it up so the furnace will shutdown in the event of a Carbon Monoxide alarm or a smoke alarm. Both are very important in each event. Shutting it down during a smoke event help slow the spread of smoke (smoke kills more people than fire). In a carbon monoxide event shutting down the furnace eliminates one possible source of CO. CO can be produced by anything that burns fuel (natural gas, propane, kerosene, gasoline and more). Speaking of CO, never ever run a gasoline powered anything inside your home or your garage (yes even with the garage door open) seems like you wouldn’t have to say that but, as a firefighter I have seen it happen dozens of times and it doesn’t end well. The smoke/CO combination alarms are great. They will notify you if there is an alarm so you can check on your home and see if it’s a real alarm or your kids cooking. For me, it’s much better and cheaper than an alarm system. Thank you Nest team.Version: 5.69.1.1
✓ Replacement ThermostatsI’ve had Honeywell internet-compatible thermostats in my house for nearly six years, and they just stopped communicating with the internet after multiple calls with service. Luckily I got them at Costco! Costco returned them with no issues, and they also happened to have Nest thermostats available too. So I got a full refund for the old thermostats, and bought two new Nest Version 3 thermostats (as my house is divided into two areas). Replacing the first thermostat took a little longer than the second, as it was just getting to know how the unit works and confirming the wire schematic. The first unit connected to my router with no problems, but the second one kept failing at first. I ended up temporarily moving the second unit to the first unit’s location and got it to connect. After I moved it back to its correct location, it was still connecting ok. The only reason I gave it 4 out of 5 stars was that the actual application kept disconnecting after both thermostats were connected, and several times during installation. It’s almost like it reset, and you’d have to start the install from the beginning again with the Nest app..Version: 5.47.5
✓ Operator difficultyI’m a self employed contractor for a well known satellite company. It might rhyme with fish, who knows. I install and teach all Nest products for customers wishing to purchase them. Also, these products are absolutely amazing and top notch. I highly recommend them for anybody, but sometimes I run into a problem. Let’s say I install the doorbell and google home hub to the husband’s phone. If I send a home invite from husband’s phone to wife’s phone and accept, the wife’s phone won’t have access to the doorbell and only the home hub. Sometimes it’s neither, but mostly just not the doorbell. I make sure that the couple are using gmail accounts. Google assistant is also installed. When this happens the only way to “fix” this is to use the husband’s email on both phones. Surely I’m just missing something here and this only happens to me. Other than that keep rolling out newer products and models! This stuff is next level smart home experience!.Version: 5.46.0
✓ Great system and app, but a little buggy on the google puckI love having the convenience of a smart thermostat and all the bells and whistles it has. I particularly love the “at home” or “away” option, so when I’m not there it’s not running and I don’t have to worry about turning it off myself and when I get home from work the house has already started warming for me before I even get in the door! However, the app keeps logging out while I’m using it or I keep getting signed out somehow so when I open the app, I have to sign in… I think that’s because of the google puck through google home tho. That’s really annoying when you’re trying to warm up the house early in the morning or late at night. Almost defeats the purpose of having it on WiFi.. it’s quicker in that case to just go change it. Also, the motion sensor setting for “at home” or “away” is not practical. If you’re watching tv, you’re outside, have the thermostat in a hallway, or not where you are moving around, and it shuts the system off… I own my home and live alone so I don’t walk down the hall for hours some times on the weekend. Better to use phone location for “at home” or “away”, unless you have kids running around all day lol....Version: 5.70.0
✓ Google made it too buggyI loved my Nest camera when I first bought it. I loved the “home/away” features to turn on/off automatically. I loved that I could have a schedule to turn the camera on at night regardless of whether I was home or away. Then, Google took over... the beginning of the collapse. Ever since Google Home took over, my camera’s home/away features are awful. My schedule doesn’t work because I’m home. If I turn the home/away feature off, the schedule would work, but even that stopped. I had to stop using my phone location services for the camera to work.... and now I have to physically go into the app and manually turn the switch on. The camera will even turn on or off on its own. There are times when I am home, and I know I turned the camera off, but I get notifications that someone is in my home, and the camera is on!!! Scary! The camera turns off on its own. I make sure to turn it on before we leave, but I check it a few minutes later, and it’s off!! Someone please help... I may have to find an alternate product. Nest is awful since Google took it over. Thanks, a lot Google..Version: 5.56.0
✓ Brilliant - a huge improvementReplaced our thermostat with a Nest thermostat in our holiday home and it is an absolute winner! Love being able to precisely control the temperature when we are not there, before we arrive etc and knowing for sure it hasn’t been accidentally left on unnecessarily. Huge money and energy saver and so easy to use - love it!!.Version: 5.60.0
✓ SubscribeHow do I subscribe for saved video.Version: 5.76.1
✓ New Google Cameras NO longer work with this APP. Very sad to say.Update: Google is ending this apps use. The new Google/Nest cameras will NOT work on this app! The new cameras ONLY work on Google Home App as far as apps. All OLD & NEW Google cameras as well as the doorbell cameras and Google hub Max can be viewed on the Google Home APP or any Google screens both Hubs with screens or Google TV devices. The Nest Aware subscription works on old and new cameras and doorbells for now. It is a sad day that Google bought Nest and is now removed one of the best parts without fixing it. I know we all move on but really! How hard would it have been to keep this app and fix its issues. Maybe time to get out of the Google worked and go all into Ring as it is cheaper and now going to be FAR BETTER. Goodby Nest you had a good run. The App is overall OK Pros: Works fairly well to see camera and adjust the thermostat. Always logs in OK to account. Cons: for a company like Google I expect more. Thermostat should be on top Thermostat should show key info that it doesn’t like inside and outside temp along with set temp. Just the basic stuff large and up front. Not small and hidden The cameras should be in order I want. Like doorbell should be on top than any order I want. Why can’t I mix the order up? And if I can’t at least put the doorbell Nest on top. PLEASE.Version: 5.67.0
✓ Best is best!Theour previous smoke alarms which were always beeping. These talk to you and act as lights in conjunction with door sensors etc. I have imported a Nest Secure and 10 Detects and am very happy with them too but am a little worried that Google only now make new products available on the Google home app whereas the Nest app is much better and intuitive with all the cameras/Hellos displayed with all the systems on the front page. Nest cams iqs are very good too and this is a much more secure, exact and active alert regime compared to the previous system we had where even the police monitoring became useless. The Nest doorbell works well and the whole system integrates nicely. The video is recorded on the internet so is secure for 30 days which is enough for us. The system components aren’t cheap but in my view it’s worth it due to the quality and the way it integrates and records. Only four stars because I have to log on through the Google ID and then the Nest App can stutter a couple of times before running stably, which never happened before when I logged on directly to the Nest App. My fear is Google will stop supporting the Nest App at which point I will sell all their products and not have anything to do with them again if I can help it including the search engine!.Version: 5.73.0
✓ Love My Nest CamerasI have had my nest cameras for about a year & a half and i would recommend them to anyone! the quality of both the video & audio is still amazing to me. i bought the cameras after having a recurring issue with a neighbor & their teenagers. it was not long before the cameras put an end to the ongoing issue. the teens were in rare form one day, yelling obsenities & making crude gestures. then they called their mom & said i was harrassing them. when she got home i walked across the street with my cell phone. both cameras caught the entire episode. at one point the teens were out of view of the cameras, but the AUDIO was still captured of them threatening to destroy my cameras. i have not had an issue since then. the cameras were a lifesaver! on another occasion, my mailbox had been hit, so i just scrolled back through the video & there it was. a landscaping truck had taken it out. i simply called the company, forwarded the video & they replaced my mailbox. i am a single woman, so the cameras give me peace of mind. they have paid for themselves many times over!.Version: 5.42.0
✓ Camera misses eventsGreat quality when it works but it frequently doesn’t pick up deliveries or people walking through sensor areas.Version: 5.67.0
✓ SafetyFeeling safe finally got my cameras working well. Wi if was split that helped. Now to get my two indoor ones operating. I can’t seem now to get my one side yard ine staying connected I yet ti still install my two inside ones I have been broken into three times I suffer with spinal cord injury / ptsd to much trauma Now have replaced doors with rod iron Up my WiFi So looking forward to a good camera system Before I forget I did also put in a whole house alarm monitoring system I’m to old now to believe I live in my used to good neighborhood since 1976 never had issues now these last 5 years robbed 3 times They stole my portrait my only one of my mother grandmother my family bible lots of my collected sluver some gold & precious stones I live by myself Have a Nefew who is staying for awhile your system is to me helpful but you can’t seem to keep connected just that one Start I’ve had friends bug the Nest cameras after I showed them mine Thank You I’m still working in mine after all these years I suffer with trauma.Version: 5.70.0
✓ Alarm and smoke detectorFantastic product informs me when there is an issue at home and fantastic peace of mind.Version: 5.67.0
✓ Assisting devices stop you adding new equipmentBe aware, Google have decided that in order to add a new device to a structure, you MUST use an assisting device (e.g. an existing Protect) to “help” you, by pressing the button on the front. What this means is that if you want to add devices to two different WiFi networks (say your house and an outhouse) on the same Structure, but your ‘assisting’ device is elsewhere out of range, you can’t do it. You can’t NOT use the Assisting device and add a device manually any more. Also, if you want to Change your WiFi network for your Nest Protects, you have to have BOTH WiFi networks available. The Google forums are full of people complaining about this. Hopefully Google will soon add the ability to skip using the Assisting Device. Meanwhile, I’m sending my new Nest Cams back..Version: 5.67.0
✓ Good but keeps going offlineStill not reliable. The camera goes offline for no apparent reason and usually doesn’t reset unless you turn the device off and on. Not very helpful when you are away from the device..Version: 5.60.0
✓ App keeps crashingNever used to happen but now it just crashes after a few seconds..Version: 5.51.0
✓ Comprehensive smart protectionNest Protect offers a well designed sensor network that builds user confidence with its functional capability and good user interface. It is now more than a year since a network of eight battery powered units was installed. Early on one was either over sensitive or had a failure and was replaced. Feature customisation is both good and necessary in order to suit room by room requirements..Version: 5.69.1.1
✓ Much better than Google HomeIt does what it dose to do. I can see all of my cameras altogether without too much lag. It is a slow app, but faster than Google Home..Version: 5.67.0
✓ Not fit for purposeThere’s a delay of around 30 seconds between the ringing of the doorbell and app notification. Although on a 350 mbps fibre broadband connection the Nest Hello is exceptionally heavy on bandwidth requiring a WiFi booster, a low resolution setting, and does not stream video except occasionally in the “Live” picture. It frequently disconnects and is over sensitive to rain and wind triggering the sound and motion warnings. The person warning is subject to the same 30 second delay and almost impossible to find a frame to show the identity of the caller. The whole point of the Nest Hello is that you can answer your doorbell remotely - even from abroad. The delay makes this impossible - the caller has long gone by the time the app allows you to talk. Expensive waste of money that is simply not fit for the purpose for which it was intended..Version: 5.42.0
✓ Love but it needs some workI subscribed to nest but wanted to change it to another location. I wasn’t able to figure out how to do this without cancelling and resubscribing.Version: 5.67.0
✓ Great, intuitive, useful app for a great product (Nest thermostat).I bought this thermostat at the same time I replaced my HVAC system a couple weeks ago, but I wish I'd gotten one sooner. I'm sure I've already saved money, because the learning function has already made it WAY easier to maintain a comfortable temperature, and I don't forget that I have the AC or heat on, and overshoot a comfortable temperature. I was really impressed how quickly it learned my habits, and began preempting my changes, so I find I'm quickly losing the habit of constantly thinking about the temperature, and I haven't found myself uncomfortable enough to be reminded since about day 2. It's really cool to be able to control it from my phone, but I find the more technical controls useful, and the data it records and aggregates is just as interesting and useful. I know this is supposed to be a review for the app, not the thermostat, but it's really just an aspect of the same product, so I believe it's relevant. It IS a solid, intuitive app, user friendly & well laid out, and it's an app for an undeniably great product. Pricey, but absolutely worth it..Version: 5.60.0
✓ Not much memoryIt is short recorded videos and it does not stay for long to be available so checking videos after a while is not possible.Version: 5.69.0.3
✓ Using this saves me moneyTwo ways one I can switch it on via geofencing and app functions which work seamlessly. Especially as I forget to switch it off everyday. Secondly my energy supplier gives me a rebate for using its energy efficient functions..Version: 5.73.0
✓ Nest HelloAwesome doorbell. Australiame who is at the front door would be pretty cool but the App crashes after 17secs and logs me out everytime. It simply doesnt work and Nest wants to charge $70 per year for this!?!? I think NOT! I read many reviews to see if anybody else has the same problem and surely enough they do! When will Nest fix the issue, nobody knows but I can say that its been several months now and still no fix. Not happy at all!.Version: 5.66.0
✓ No data for my country. Help won’t log inWeb address inside packaging says “this product not available on your country”. Also mobile help redirects me to web which does not recognise my ID. Not very useful if I can’t read the help and operation instructions..Version: 5.56.0
✓ Nice and easyWe have had the nest doorbell (wired power) and 3 outside (wired) cameras for over 3 years now and they have worked flawlessly. I have them on a UPS along with my Comms gear so unless power goes out for over an hour we are covered. Not sure why they have moved away from the wired version? Overall very happy with the gear.Version: 5.69.1.1
✓ Nest AwareI think this app is great, but I do think that it should work a bit better with Nest aware subscriptions. My sub trial when getting the cameras ran out. I wasn’t notified and didn’t know that you could not see playback of events of motion w/o it. I think that if your inside the app w/o one there could be a way to show a action of being able to set up a subscription via routed to browser just like the view account info does. In setting I think if they used inside the Nest aware tab maybe manage subscriptions, help, etc? Might be useful other than seeing what nest aware can do. Also there is a nest aware plus, I don’t believe it’s shown what’s the difference inside the app either which could be nice. These features I feel are important so having better usability would be appreciated! I had to go on the website nest on my laptop and that’s the only way I knew I didn’t have a subscription set up and was able to do it that way. — if you need a UX Designer, let me know! 👋🏼 KatharineAshley(dot)com 💖 Thank you, looking forward to any updates.Version: 5.60.0
✓ On The Fence because of Price of UnitThe nest is second to none. I have replaced three electronic thermostats and was hesitant to purchase the unit for couple reasons. I have Alexa units through out the house. The cost compared to other units. My only regret I should have bought it earlier. It’s easy to install and use. The Mobil app is so convenient. If your laying in bed you can adjust the temperature from your phone. If your away from your home you can monitor and change any setting remote. Ladies turned the heat up or air conditioning down no problem Mobil app! The features are amazing it’s a well thought out product. The unit view awakes when you look to see what the temp is.. Only negative about nest is if you have google workspace you have to create another email outside of workspace. The google nest product does not connect to google nest thermostat. That’s a very small one time inconvenience for the most sophisticated easy to use thermostats I have used as a home owner of over 30 years! On the fence but it! You won’t be disappointed but amazed with the quality and convenience of the unit..Version: 5.69.1.1
✓ A google product really should work betterBought a google nest 3rd Gen with hot water control so I could have better control of our holiday rental properties heating. All was well until I changed the hot water schedule. Then the hot water wouldn’t turn on, after messing around with it for an age it showed as “on” but wouldn’t turn orange like the heating to indicate it actually was on. Again I spent ages trying to reset things, reading forums, before it finally started working again. After reading the forums it was clear this is an ongoing problem from two years ago! Very stressful time when guests were arriving and heating and hot water is not reliable. Very disappointed..Version: 5.57.0
✓ Nest Cam Slow, Misses Events, needs App log in More OftenSomething is going on with Nest Cam. Not as good as it used to be. Buffering often. I have Gig Fiber service and 4 Nest Cams. Lately Nest Cam keeps dropping out log in on the App. Several times I had a motion event then I quickly went to open App to view. Well it required I go through the cumbersome Google login procedure Again then security log in alert emails start after log in. This been happening more often recently. Also it’s been missing more events even when there has been no activity for hours. For example Nest Cam never alerted me of a postal delivery right in from of cam. This particular cam location is not in an area with much activity. I could scroll back and find delivery but this is cumbersome. In real-time cam view activity is lagging more than it used too. Used to be just seconds behind activity. Now running minutes. Had Nest Cams since 2014 and find the service slowly degrading since Google acquisition of Nest. Time to move on to other systems. Spinning circles go round and round and round. Our internet speed is unlimited and giga..Version: 5.68.0
✓ Great securityWe have had Nest for about 5 years now! Find it great to check on our home and dog while we are away from the house! I can even check when I’m overseas ! Thanks.Version: 5.42.0
✓ Love it !So handy to be able to control the heater remotely. For instance, after being away for a few weeks, rather than returning to a cold home and bed, I simply switch the heating back on the day before from anywhere in the world and presto, the house is back to living temperature upon return..Version: 5.69.0.3
✓ Nest for the win!I will admit that I liked Nest better before google bought them out. I’m an original DropCam user which Nest bought and it still let Dropcams work today. Using google to get to your cameras is slower. The overall response time is slower if you use the Nest app or Google Home app. Myself like so many people have went into the Nest ecosystem because we loved it and kept buying more and more. Now if you want to purchase any more Nest/Google product you can’t use the Nest app anymore you have to use the Google Home app. It’s just not as user-friendly. It still works great I just hope Google will eventually incorporate the original Nest cameras into the Google Home app so it’s all under one umbrella. It’s a software thing so come on google make it one big happy family! If you’re just starting out with Google cameras and you use the Google Home app you won’t notice any difference and the cameras are great. The new floodlight cameras are fantastic as well..Version: 5.67.0
✓ Works well but has some kinksInstalled the Nest learning thermostat a few weeks ago. Installation instructions are clear and easy to follow so it was smooth and easy but that is where the easy ends. Setting it is simple but understanding how eco mode works was not clear and is actually nonsensical. If it senses movement it thinks you are home but if not it goes into eco mode. If your thermostat is in a room that you don’t walk past much it keeps going into eco mode which can bring the house down to a very low temperature unless you set that properly. It can also use your phone to know if you are home but guess what? You need to install and setup google home for that feature to work and everyone has to install it and join. If not, when you leave the house it goes back into eco mode! But, when I was home it thought I was out? Why? Could never figure that out. And the learning feature is just a waste of time. We ended up setting a schedule, turned off eco mode and change it for the occasional times we need to. If you want a thermostat you can adjust from your phone it does work well for that..Version: 5.67.0
✓ Google nest smoke and carbon monoxide detectorThis is a great addition to the home, just had my first alarm go off letting me know I had something burning on the stove and smoke had filling the kitchen while I was in the lounge room, the detector there let me know which room had smoke. Highly recommended.Version: 5.59.0
😕 Nest Negative Reviews
