NHL Negative Reviews

NHL App Complaints & User Negative Comments 2024

NHL app received 178 complaints, negative comments and reviews by users. Have you ever had a bad experience using NHL? Can you share your negative thoughts about nhl?

NHL for Negative User Reviews

✓ Calendar and scheduleAustralian here. The calendar dates don’t add up, they display incorrect and as others have stated as soon as you click on a date it starts scrolling backwards, completely unusable..Jammzyz zzVersion: 14.3.1

✓ New update?The new update feels a lot like another addition to the modern adage of fixing a something that wasn’t broken. The new update means each screen you click on is very laggy, and it just takes an annoying amount of time for one to view the scores and stats of each game. I may as well just use google. Furthermore, why must I sign up to have my home team saved as my home team? I already support your app. Always loved the layout of the NHL app and it’s ease of use. Not anymore..Garminuser1929394828Version: 14.1.1

✓ Overall good but needs tweaksThe app is overall good, it does exactly what it needs to do and does it well. Unless you are trying to watch games after they’ve been played. Then unfortunately the way the app is designed often ruins watching a recorded game. The biggest examples are; - When using the app with scores hidden and watching a recorded game everything is hidden as you’d want before you launch the recording of the game... apart from the shots. Why?! Whilst it doesn’t give the result away directly before hand it does ruin the result during the game. For example, the game is in its last 5 minutes, I know my team got 30 shots on goal and the opponent got 40. My team are already at 30 shots and the game is tied. I now know who is going to win...! - When games are blacked out and you can only watch the highlights or a condensed game there is no way to get to that video without having to go into the game centre where the score is displayed, even if you have hide scores on. If the developer could consider that subscribers watch games after they’ve been aired and can configure the app to address these points so results aren’t ruined then it’s a perfect app. This is from a UK user who generally watches recorded games the morning after due to the time differences..Zod985Version: 11.1.0

✓ WowThis new update is absolute garbage, it’s all but useless at this point.Sk8erdope34Version: 14.2.0

✓ Crashes more than Chris Kreider does into GoaliesI use this app a lot to stream games because Xfinity is way too expensive and the games aren’t in HD... But if there was any other reliable options to watch I’d probably go with that. The NHL app works half of the time which is why I gave it three stars and no more. When the app works it’s awesome, 95% of the time the stream is clear and the other 5% is just because of our internet so I can’t blame them on that. I love how it’s set up where you can see standings, League news and news about your single team! BUT... And this is a big but, IT CRASHES HALF THE TIME, I’ll think to myself, “HMMM I wonder what the scores are tonight” and these are the three things that happen... It either just won’t load, the app will load and you’ll see the home screen for a second and then it’ll crash OR when I press to see the scores it crashes. I don’t mind having to google scores but isn’t the point of the app to make it easier on the users to have info and entertainment easily accessible? Also like 15% of the time when we try to stream it’ll say we’re streaming the game but it’ll just show the two team logos and the NHL shield in the middle and will do nothing... Again when the app works it’s great but I find it not working A LOT.SMVIURLLFAGEVersion: 10.3.4

✓ New update is trashI’ve had the app for 5 years and it rarely changed. It was good. You could see your team’s news, the new around the league and videos of goals on the news tab. Then on the scores, it would tell you the network the game was playing on and the top player from each team in goals assists and points. Now it gives minimal information. I thought an update was supposed to improve something not downgrade it. As for when the game has started, you can’t click on a game and see who scored with both assists mentioned too. Now, you have to go on Game Center. One of the best features was when you could press on a player and see his stats from the app. Now, when you press on the goal scorer or assisters you get redirected to the website which also changed for the worst. Next is the standings. The new modern look is not what anyone wanted. The old more rectangular design showed the standings just fine and no one ever complained. The app never needed changing. Maybe one feature could be added but we never needed anything to be removed. I always used NHL app because it showed just hockey from the start when you loaded in unlike Espn or sportsnet, but now where your favourite team isn’t even on the front page when you log in and the schedule for your favourite team and the league is messed up, I think navigating other multi-sport apps would be easier at this point. Horrible update and I hope it gets reverted to the old and better app..New NHL app sucksVersion: 14.1.1

✓ Voiceover says Button instead of stream button labelThe buttons in the Video tab where you pick a stream to watch aren't labeled. Voiceover just says Button instead of the name of the feed EG, Penguins: F.S. PT for Pittsburgh. Bruins: N.S.N for Boston..PartyboydaveVersion: 8.4.1

✓ New app is garbage.The new app updates are completely awful. The biggest change being even if you have hide scores turned on so you can watch the game after work, there will be a big article on the homepage with the titles that tell you the winners. Also no longer seeing which channel the game is on the Home Screen, to know if I need to use ESPN+ or a local channel to watch the game. That info is now buried in the game page which you have to allow scores to show to read. No more calendar view for each team. You have to scroll day by day to see if a team is playing. Lots more issues but these are my main three gripes. Bring back no titles on articles when score is hidden, bring back tv channels on the scores today page, and bring back a calendar so I don’t have to scroll through 60 days of games to see if there’s a game when friends and family are coming to town!.CaderenVersion: 14.3.1

✓ Scores don’t workKeeps saying refresh. How can you not sort this out? Dummies.JGE tap zooVersion: 14.2.0

✓ JunkThis app has been awful for a long time and it’s just getting worse. All the perks are gone from games, lazy highlights and no condensed versions. App never wants to work. Constantly closes down on itself. I always cast from an old phone through the NHL app to my TV to watch my games, and it’s telling me my account is open in another location (surprise, it isn’t). Won’t play the game on the phone. Close everything out, look on my regular phone. Game plays fine but won’t cast to TV - just get same error message. Can’t load the page to reset the password (which doesn’t need it anyway since I’m the only one using my account?????). Go back to the app and now the “watch” button doesn’t even respond. Turn phone off and on again, repeat, throw across the room. It’s a nightmare. I don’t even know why I bother..PlayswithfyreVersion: 10.3.0

✓ TerriblePicture quality switches back and forth along with the imagine freezing and the sound keeps going. Really sick of these Scotia Bank commercials I am in Australia and cant physically use their services so to have it pop up EVERYTIME i look at a video is very frustrating. Your app looks for your location for streaming why not with the advertising and every video?? Really..Bottsy13Version: 9.2.1

✓ Waste of moneyNot able to watch games due to my account “apparently” being active elsewhere, I’ve had to change my password 3 times in the last 3 games I’ve watched to justify this, now on the odd chance I am able to watch the game, I’m not able to stream it to my TV for the same reason “account being active elsewhere (on my phone)” Contacted tech support twice now, issue still not resolved Definitely wouldn’t recommend this to anyone..97Jesse97Version: 10.3.4

✓ Poor upgradeThe latest version has better fonts but is not as user-friendly as the previous and has too many pop-ups. But still a reliable source of official NHL news..MCBeehive77Version: 14.1.0

✓ Where’s the CarPlayThe best thing about the app before the update was the layout and the ability to use it through CarPlay. Why would you remove that feature. It was far easier to cycle through games without having to touch the phone..AUSSIEVIVVersion: 14.1.1

✓ Game spoilersI have the hide score settings on so I can watch the game without knowing the result. As soon as I click videos - there's the SCORE...that says "game recap: TBL 4 TOR 1". What's the point of hide scores if you can STILL see the scores?! Paid 150 USD to watch games and the results already known. Ruined my subscription. And please truncate the "commercial break in progress" and remove it on replays. The NBA app does it right..why can't you?.Franklin00Version: 9.4.2

✓ Refreshing while readingThe app refreshes when you are in the middle of reading an article. This is an ongoing problem that happens with my iPod, iPad and iPhone. This is the only app that does that..MartmarrVersion: 9.1.0

✓ Great app, but...There are many many annoying issues with this app, but being able to watch live hockey while I poop is pure heaven..SteveDawgVersion: 1.0926

✓ Yet another game ruinedI'm updating my review because with this latest update, I have had yet another game ruined for me. I started to play a game on my iPad that I had been watching on my AppleTV. I had intended to fast forward to where I was, but the super-effective "jump forward 30 seconds" button wasn't showing up. (don't even get me started on their horrible imitation of "VCR controls". Yes, I know I said "imitation" instead of "implementation." A VCR has a fast forward button, not a "jump ahead 30 seconds" button.) Anyway, I stopped the game to try again, and when it started to play, I was greeted with a banner across the top of the video (at the BEGINNING of the game) telling me that the 3-on-3 overtime was being sponsored by EA Sports NHL '18. Great. I've seen up to the middle of the second, but now I know regulation will end in a tie. Thanks, NHL. I'm so glad I pay $112 a year to have games ruined. Come on, NHL, get your act together..CjduckkVersion: 9.1.2

✓ PointageImpossible d’accéder au pointage la page ne veut pas s’ouvrir.BdtrefcVersion: 14.4.0

✓ Watching on demandWhy show pictures of the team celebrating when it only spoils the entire game? I have scores hidden for a reason!!! Idiots!!!!.BradS99Version: 12.4.2

✓ Ruined the AppI am not sure how basic UX gets casually discarded. The NHL should be embarrassed at their new app. The old app easily showed the latest and relevant videos for my latest team, easy to see stats and standings. Now, it is an absolute embarrassing mess. Doesn’t even filter things by my favorite team. It’s like they rebuilt this whole app listening to someone who doesn’t understand sports let alone hockey. They would have been far better reskinning the old app. Terrible decision by whoever is in charge over there..Grim_R99Version: 14.3.1

✓ New update is disappointingThe new updates seem to be pushing Connor Bedard news and the latest news for my team doesn’t even update weekly. No more “Listen” feature for games. Can’t click on players names in the box score to check out their profile/history. And I really miss how when players scored the players who assisted in the goal were also clearly visible. The app is only showing goal scorers now. Keeping my fingers crossed that this update improves over the next couple of weeks. I think the only positive of the update so far is that pictures of players have already been updated as opposed to halfway through the season like in previous years..PolarbearsaresupercoolVersion: 14.2.0

✓ Battery drain and phone heats upOkay honestly, I don't know what you guys did but several people including myself are experiencing very fast battery draining (like literally 5-10 percent drops in under one minute! My phone also feels hot. Fix your garbage app!!!! I don't know how you guys can break the app like this 😡.Dreamcatcher10Version: 9.2.1

✓ It’s OK and unable to lodge tech supportAnd again, watching the game 5 minutes behind the live stream, it kicks me out to the main menu again! Very frustrating. I thought it was because the game must have actually ended, but it hadn’t, as after getting back to that spot, there is an extra ten minutes of post game commentary. So the game hadn’t ended when I got kicked out. There is a blank drop down in the tech support submission page. I’m assuming because of this it won’t accept my issue. Getting fed up of it suddenly returning to the menu with five minutes left in a game (or less), in either a live or finished game. Only way to get back to that spot is start at beginning and fast forward (if you remember the time) to where it stopped. If you press resume there is a 90% chance it will take you to the end of the game and suddenly a close game is ruined as you know who won..OzKhanVersion: 10.2.0

✓ Wow. Just terribleBetween the usability and functionality or lack thereof it was enough for me to start watching other sports..XanathosVersion: 13.2.0

✓ Not as good as it could be....The NHL Premium service is a good subscription on paper, but the blackouts are far too frequent. When games are available to watch, the service is really good. One thing I don’t get, is why pregame and postgame shows are available when watching live, and they’re not available when watching on demand??? It makes no sense to remove those shows from archived games. The NHL subscription as it stands is very far behind its NFL and NBA equivalents. While those subscriptions provide a ton of additional content in addition to the games themselves, the NHL version gives you the games (when they’re not blacked out!) and nothing else. It’s good but nowhere near as good as it could be, with the blackouts rendering the subscription near useless. The subscription needs a total revamp. Hockey fans deserve better!.LFC_Red12Version: 12.6.2

✓ Happy radio is back; still glitchy and betting odds is a unwelcome additionI’m very glad the radio was brought back after many complained including myself. I usually listen to games that aren’t otherwise available and love the Leafs’ broadcast! That said, the app still has major issues with not updating scores during the games, I have to restart the app just to update the score. I’m extremely disappointed in the NHL for deciding to introduce betting odds for each game on the app. The seamless integration of betting into every NHL experience has gotten out of control, and the “chill” presentation of gambling is the worst part of it. Betting among friends or occasional betting on some games as an aware and in-control adult is one thing. But this large-scale corporatized gambling is being marketed to feel like it’s no big deal to young people. Seeing people even younger than me(mid-20s) get into actual financial trouble because they treated betting like fantasy football is horrible. This is REAL money, not just some game on your screen, and so many don’t really get that until it’s too late and they’re in a really bad spot. The NHL needs to stop contributing to this issue..Fashion4lif3Version: 14.4.0

✓ Watching live feeds is terribleNHL gamecenter shouldn’t even be allowed to sell their product for money. I’ve had it for years and nothing has changed. Still a terrible live feed. Blurry, grainy, washed out, stops and starts. Feeds get mixed up and you will get French audio from RDS instead of TSN. Either fix your product or don’t charge money for it. It’s been in beta mode since it’s inception..JarbuchoBrocoliVersion: 9.1.0

✓ Not as user friendly as it should beHaving purchased the app in the U.K. & having had experience of both the NBA & NFL equivalents I can say it is not as slick or as user friendly. As I live in Europe I normally watch most of my games the next day - there is currently no facility to download games to watch on the move. This needs to be rectified & hasn’t been despite others asking for this. So I can only give it 3 stars I’m afraid the NBA app is far superior..Big Vern 2013Version: 11.1.0

✓ Crap appWas a good app. Update is trash. Pathetic for such a big league to have irrelevant ads in the app. Makes it look Mickey Mouse as the Great One would have said..Jinmu-tennoVersion: 14.2.0

✓ Keeps crashingInstall app, log in… team selected.. EASY. Open app, team isn’t selected. Select team. App crashes. Rinse and repeat… Email sent to NHL via the app asking for help. No response of course as why would they. And yes, I’ve uninstalled and reinstalled a few times and doesn’t work. Just fix it and listen to fans please.Maverick2405Version: 14.1.1

✓ Taking money grabbing to a whole new level.I’ve used the app for a few years now. Renewed my subscription for the start of the season again only to find out it’s a complete waste of money because you now need to subscribe to the nhl tv app in order to watch or listen to the games. For a further monthly sum. Absolutely no notice about the changes or warnings when you log in to re subscribe. Sadly they’ve got you over the barrel if you want to watch the games legally living outside the USA and Canada. Yet they can’t figure out why so many are turning to illegal streaming?.Tattood vikiVersion: 13.5.0

✓ Why fix something that isn’t broken?The new update has made the app so much harder to navigate. What once was easy is now extremely difficult! Layout is not as clear, so many errors and bugs. As a fan from the UK who used this app to keep up to date with the hockey this is making me look elsewhere..CTID-1991Version: 14.3.1

✓ Too many playback issuesIt’s nice when it works and you can actually live stream games, which is of course what you’re paying for. Half the time the video quality is so bad it’s not worth watching. And new bad things randomly happen every now and then, like randomly going back to the beginning of the feed (where it says “Game will begin shortly”) in the middle of a game, or the sound being out of sync. I’m sitting here angry because my team just scored three goals in a short time frame and I missed all of them because of some stupid playback issue. That should be exciting happy times, not frustrating!.CCReedVersion: 9.1.3

✓ Almost InfuriatingThe app is designed well and it helps me keep up-to-date with the standings and games for my favorite teams - as well as the rest of them. The notification on this app are what make it unbearable. Despite the number of times I have uninstalled and reinstalled the app, every time being particularly careful to update the settings, I still can’t avoid getting 20 spurious “news” notifications a day. You have the ability to subscribe to the news - for the entire league as well as individual teams - which presumably add to the number of notifications that you can’t turn off. I will almost certainly turn notifications off for the entire app, even though I still want to the scoring updates for the teams that matter to me. Figure it out NHL..Wvt4Version: 11.0.1

✓ Terrible app.Hey NHL your new app sucks. Might be the worst app I’ve ever seen. To see a players stats you open a new window…. That makes zero sense. Go back to last years. It wasn’t perfect, but it was miles ahead of this one..Mquinn61Version: 14.3.1

✓ Don’t buy into premiumThe app itself is great, I would have given it 5 stars until I got suckered into trying premium to watch games. They give you a warning that you’re at the mercy of blackout restrictions. Okay, I won’t be able to watch EVERY game, that’s fine. I bought a subscription and immediately canceled (literally within minutes of the purchase) because the game I wanted to watch was blacked out, despite the notifications that if I got NHL premium I could be watching the game live. So I’m stuck with it for a month. All the games I’ve tried to watch so far, except for one, so that’s 1 out of 13 games that have been blacked out. What am I even paying for? And of course, every game gives me a notification every period to watch the action live on NHL premium. Every time it pops up it just angers me more. Especially when I know it’s a lie. Here’s an idea, don’t send out notifications that you could be watching the game live with premium if the game is backed out and you can’t actually be watching it live with premium..EverythingiwantisalreadytakenVersion: 11.4.5

✓ Cr-AppThe NHL needs to stop it with the local blackouts. Tell me why anyone would buy this app when you can never use it to watch your home team? Until then, I’ll save my $179!.Edwin OiljetVersion: 12.0.1

✓ New App is UnusableThis app has taken a huge step back in nearly every category. Your functionality on the app are now severely limited. Nearly everything on this app will redirect you to the NHL.com website or an advertisement website. Unable to view stats (just redirects to NHL.com with error message), Schedule function is horrible and can only view a day previous without going to calendar. Scores won’t show secondary assists without looking at the games individually. Games don’t list backup goalies. The app might look nicer but everything else this app has to offer has regressed from its previous version. If I could give 0 stars, I would..Sawyer13579Version: 14.3.0

✓ Wow. This is bad.I’ve left probably less than a dozen negative reviews for anything in my life. I’m only motivated to do so when something comes across as just remarkably bad. Not in an employee did something bad on this visit kinda way but more like there is something fundamentally wrong with the organization kinda way. Did anyone look at this app and think this is what we want? To take an example, if I want to go look at the score of the last Islanders game I hit scores. It allows me to click the previous day on the banner of dates. If the game was two days ago I have to click the calendar icon and click one day at a time, check if the game was on that day. If not, click the calendar icon and repeat. Why can’t I swipe between dates? The front page looks like a video game and I don’t even know where to find news articles…. I’ll stop there..DvkdshvshjcdghhyecbgfVersion: 14.3.1

✓ Terrible updateThere is absolutely no way this refreshed app had user experience in mind. What was once easy to view and click for scores and player stats is now an absolute pain. I can’t believe how bad this new version is. Someone needs to be fired over this..Free HulkenbergVersion: 14.3.1

✓ Bring the old version backSince the update its the worst app ever..Prouster99Version: 14.2.0

✓ Put it back!This new update is AWFUL! Opening the app no longer goes directly into my chosen team I have to navigate to it each time and if you venture to another tab and then go back to the home page you AGAIN have to navigate to your chosen team page. Also am I blind or can you no longer listen to the radio play by play on the app?? Can’t find it. The organization is ridiculous and after a few days with this update I instantly regret updating the app. Please put it back!.LoveElohimVersion: 14.1.1

✓ Used to be greatI have loved this app for years. I live in Australia and it has been great for years. It is now so unbearable to try and watch games. The video quality is unwatchable most of the time. Finding free streams on reddit is more reliable than paying $150+ to watch on this. Really disappointed..Ev27coVersion: 10.2.0

✓ New update is rubbishThis app was GREAT before the update. The ability to play in the car, play-by-play commentary, who was on the ice, layout etc has all been changed/removed. The calendar update is ridiculous, I’m in Australia and it’s all over the joint. Pleeeeease change it back and include those functions back in!!.MarniemarniemarnieVersion: 14.3.0

✓ New UpdateThe new update is terrible. I use a different app now to check on scores and stats. Having to go through multiple pages to see who got the assists on a goal is beyond a waste of time. The old version was 1000x better, not sure why they changed it so much..CircashoesVersion: 14.3.1

✓ Archived GamesI used to love this app and nhl service and then a 3weeks ago I stopped being able to watch archived games (the only thing that gets me through a long offseason) I tried contacting customer service and have had radio silence from them for over 2 weeks. Really disappointed with the service and response I have received..A - pllVersion: 10.4.1

✓ No longer shows full games, even with a subscriptionThis isn't the app to watch full games in anymore, even with a full subscription. Something that worked in previous years but has changed this year with no indication. Genuinely terrible UX..HeymaewtfVersion: 13.5.1

✓ Awful Update!!!Just switched over to TheScore and it’s much better :).TheScore>NHLVersion: 14.3.0

✓ Go back to old UXThis is the UX equivalent of over-engineering. It was perfect before. Please update the app with some of the old features, such as… I want to view my team first when I open the app. The view of the team’s schedule was perfect at the top. I always knew when my team was playing because I looked at the upcoming schedule every time I opened the app. 99% of users are not interested in reading the news when the open the app. Speaking of the schedule, the schedule page is awful. Just organize the games by date. There doesn’t need to be a different page for each month. You don’t need to show this months completed games at the bottom. Default the standings page to “Wildcard” standings. It’s the most relevant. I want to know where my team is in relation to the playoff picture. Condense news and video back into one tab, and give my team their own tab again. News and video are one in the same, and I don’t care about the other 31 teams nearly as much as I care about my team, and I’m sure every other hockey fan can say the same. I understand the urge to keep things fresh, but the old version of the app was flawless. I would go back to the drawing board and restore many of the old version’s features and UX. And also, if whoever reads this has any connection to ESPN, please push to bring back “In The Crease” with Arda Ocal. That show was the perfect way to keep tabs on the whole league, and Arda added entertainment value like no one else..ChrismaxeyVersion: 14.6.0

✓ Buggy MessThis app is a buggy mess. Looking at the schedule one week in advance causes the app to glitch. The scores are slow to update and the stats are delivered in an unintuitive manner. I recommend deleting this app and using another one to track your favourite team..J8auerVersion: 14.2.0

✓ Terrible QualityHorrible playback issues. Crashes whenever you do anything when it tries to suggest you watch some live occurrence (last 5 minute, PP etc.) from the main menu. Terrible options/settings with regards to spoilers/scores. It astounds me the quality of an app can be so bad given the amount of money flowing around commercial sports..Mshaw62Version: 10.2.0

✓ Cannot Open CalendarUsing the iPhone 15 pro max I can’t open calendar within scores without the app immediately closing the pop up and then continually cycling backwards in time within the scores feature. The only way to stop this is to select another feature and then return to scores without opening the calendar. Please fix and bring back the view which showed the day and time of the games in the users Timezone. Being in Australia, this created a pleasant user experience..Sully.94Version: 14.2.0

✓ The latest update is infuriatingly badThis app functioned perfectly last season. Somewhere along the lines, someone decided to update it for the new season and it’s turned to utter garbage. I’ve just spent five minutes trying to load the scores for today and the screen won’t load. Each new section I try to click on constantly lags, taking so long just to try and navigate the app. It’s rendered the app completely useless. How you can screw something up so badly, when it was already functioning perfectly fine, is beyond me..Mills879Version: 14.8.0

✓ The app is useless after the recent updateThe NHL app for iPhone is such an awful update that I no longer want to use it at all. The user interface is awful: there is no longer a calendar page view for team season schedules. There is no longer any obvious way to add dates to icalender for iPhone, nothing is easy to find any more and the user interface doesn't flow naturally and function how a user would expect it to. The app was stripped down of any aesthetic appearance and there is no useful information about favorite teams directly when you open the app anymore. On top of all that, my favorite team's custom app logo was changed for the maple leafs. NHL should have never even touched the app. I'm deleting the app and I’ll Use ESPN from now on. Whoever designed and approved this most recent update for the NHL app royally screwed it up. It's worthless now..John John -12Version: 14.1.0

✓ ‘23-24 season update is BADI don’t know what the redesign was intended to achieve except the cosmetic revamp but I’ve been really struggling with this update for the Schedule tab (on team pages). Whoever designed it seems to not be a user? Or at best, is just unfamiliar with a range of users needs? The design is so hyper focused on presenting news that you all forgot about the bread and butter of what ppl open the app for in the first place. The calendar format was so much more informative - what do I care about having the dates as numbers (day of the week is not well represented this way), why should I have to pick the month I want to see (what happens at the end of the month? I see one future game and a whole list of completed games?) aka why should the schedule list not just be continuous, why are completed games at the end of the list instead of either greyed or called up by a checkbox or something, why are you no longer color coding home vs away games? ….the previous calendar schedule feature was the best representation of the most important information. Why change a perfect thing? I can’t say enough bad things about this one feature - it ruins the ENTIRE app experience. I effectively don’t need this app anymore, the only other feature I use is standings..VML287Version: 14.2.0

✓ Great but awful for watchers in the UKThe app is great, keeps tracks and notifies you of games, keeps track of leaderboards, shows stats and rosters really well, however when I got premium once to watch some games, it hardly ever worked for me here in the UK, so premium is a rip off, doesn’t do what it says.LiamDraperVersion: 12.4.0

✓ CoverageLifelong fan, entire family. We all watch We are bruins fans but don’t hold that against us. Born in Mass and grew up in Vt where it was easier to a Habs game than it was anything else. Satellite dishes turns to Primestar then DirectV and things got a lot easier. Then cable…… then we moved to the Washington DC area. Started buying the NHL package so we could watch our Bruins. Then Covid screwed up everything, sorry bad joke. My parent live in Myrtle, I live in Delaware, and my two boys live in corners or PA. We don’t use cable anymore we Roku. We pay for ESPN, Fubo, tried NESN (then they figured out I was in DE), and most recently needed to get sling to watch games on TNT, TBS, CNN, CCCP and DISNEY, some of that is fake news. BUT the point is accessibility to televised games has gotten a lot harder and more expensive. I would easily pay $200 a year for the package even if all I got was bruins games. $300 if you could promise they would win more. Bottom line, we need online streaming in ONE spot. Maybe even give an option to purchase ALL Games or even better a packages PER TEAM. I think you guys, by trying to reach a larger audience, have alienated some of your most diehard fans. Oh, and tell the refs to ease up on Marchand.33Wildman33Version: 13.2.0

✓ Major Improvements NeededThere seems to be no clear way to edit account information. No clear way to delete an account. Trying to search for a league in the bracket challenge doesn’t work. You type in the league name that definitely exists and after clicking search it goes right back to the screen you were on. The “share” button does nothing when trying to share through email. You can’t invite anyone once you create the league, only when creating it. If you forgot someone’s email the oops! Looks like they have to navigate through like 150 pages of leagues if you didn’t make your league starting with the letter A or Z. Two members of my league for some reason have no name! Just blank slots. Can’t fix it because there’s no way to do so! Please look into these issues.BukrizzleVersion: 9.3.0

✓ Frustrating updatesCan’t keep my old version on my IPad even if I that can’t install the new update! Keep ask8ng me to update but would not keep working.CarbonemariusVersion: 13.7.1

✓ Brutal updateA good app has gone terrible. Get stuck in views. Can’t see your news. Used to be able to see full game stats - can’t find that anymore? Where has the extended game feature gone? Nothing good to say about this update other than fire the developers who thought it was a good idea and the management who approved it. So, so bad..ClaphamguyVersion: 14.3.0

✓ Can’t cast to tvWhen I using my iPad to cast game recaps to my Roku on the TV the recap will not play. This has been an issue for a long time with this app. Do the app devs even bother to beta test or does anyone on the dev team bother to look at these reviews? There is never any feedback here from devs. And updates never address real problems. Seems like the NHL does not care about the quality of this product..Kamose58Version: 14.2.0

✓ You blew it!Why NHL? Why…? Despite the “kinks” of the previous app version, it was working fine and ok to navigate around, having immediate access to your preferred team news and updates. I cannot say this about the new version, as it’s an absolute nightmare! For example, the scores tab is impossible! If you want to do a radical redesign, fine, but execute it well! The app is currently broken. Please fix it..EZJaegerVersion: 14.2.0

✓ Awful Navigation UX in RedesignAdd swipe to go back. Having to click the little back button in the top left corner is very unintuitive..Prettygood7484849Version: 14.1.0

✓ Worked fine, then didn’t work for monthsWorked fine and then it stopped working. Tried calling customer service nhltv they confirmed no issue with the account, and concluded must be the app. Couldn’t find where to get assistance or report issue with app- everything directed back to nhltv. Seems to be working now a few months later. Understand that things sometimes happen, but would be helpful to know whom to contact..EssoennVersion: 12.3.2

✓ TerribleApp always takes me to yesterdays games and won’t load todays games until I swipe to tomorrows games then swipe back. Unable to swipe more than a few days and news feed is awful. NHL app has been 5 star every season besides this one. Terrible management and update.JordanRedwingsVersion: 14.9.0

✓ Can’t turn off Closed CaptioningI am SOOOO FRUSTRATED with this app. I always watch the game recaps for every game each night. I have since the start of the app. But I recently got a new phone and downloaded the NHL app, and I don’t know if this is part of a new update or something but the game recaps automatically have closed captioning on AND it’s incredibly slow and not even right. AND there is no where on the video/screen that lets you turn it off, and nowhere within the app that lets you turn it off. FIX THIS..MafckasVersion: 11.2.0

✓ TERRIBLEAbsolutely terrible, no point spending the money you will be spending on this app, there’s hardly any features, can only watch old games NFL Gamespass offers so much more like the nfl newtwork and programs, waste of time and money trying to figure this crap out.Tylerjamesm5Version: 13.1.0

✓ Terrible updateSomehow I need to exit and actually force close the app to refresh a score. There’s also some pornographic ads that I’ve been unable to remove. Used to be great, but this is garbage and I’ll be deleting it until the ad thing is repaired..JdenOtterVersion: 14.2.0

✓ Terrible updateI don’t know who let their kid design the new update but change it back!!! It is so annoying to navigate around now and information is not easily readable. Also is nhl radio not available through the app anymore ? Terrible update..Borg1993Version: 14.1.0

✓ Awful appI’m a massive NHL fan who for some reason purchases the full access every year but this may just be the last. This app is a train wreck. It takes sometimes 2 minutes just for the app to load. Once it finally opens you may or may not be automatically logged out for some reason but good luck trying to log in because sometimes sometimes when you do it will say you just logged out so you have to try about 3 more times. If you’re lucky enough to get past that good luck trying to touch those millimeter wide play buttons to watch any goal highlights. If you used to use this app on ps4/xbox you know how unbearable that experience was. But on mobile it’s not as bad but still glitchy and way too spotty. Whoever makes this app needs to maybe start using it on a regular basis and fix the horrible bugs that have been in it for a long time..Nhlfan9297Version: 9.1.3

✓ Blah to garbage.The App used to be alright. But updates have made it pretty terrible. Navigation has becoming even less intuitive. But my biggest complaint is the audio option to listen to the games. They updated it in a way that was a huge step backwards in three major ways: 1 - when listening to a game, you can no longer do anything else within the app. If you exit the audio stops. It’s not just not being able to read articles. You can’t follow the gameflow or anything else for the game you’re listening to. 2 - in previous years, there used to be an option for which feed you wanted to listen to. Two teams, two radio feeds, each local to the contenders. If you want to listen to your team’s commentators great. If you wanted a choice in case those guys are boring, it was there….. not anymore. One and done. 3 - and the most unacceptable, there hasn’t been a single time that I have tried to listen to games this season where they had the wrong audio linked to the game i clicked. And I’m not saying the app says I’ll be listening to the Chicago feed against Detroit and getting Detroit’s feed. I’m saying it will be the link for the Chicago feed for Chicago v Detroit and the feed will be a Pittsburgh local feed for Pens v Caps. That’s just pathetic. Amateur Hour folks. Disappointing. . . . **Update** They seem to have fixed the first of my three audio complaints..AlienBBQsVersion: 13.5.1

✓ Why? Just whyWhy not just stick with the old version? Don’t know where everything is anymore. Just press undo..PolishGeicoVersion: 14.1.1

✓ App got an “update” that destroyed itYou could click an empty space anywhere on the screen and itll register as you hitting a button thats half way down the screen.Poo123454321678987658341Version: 14.3.1

✓ Terrible new formatWhen you open the app and navigate to scores, it always takes you to a past date. When you try and open the calendar, it crashes and quickly reverts glitches to prior months. Just not an efficient app to use, it’s awful quite frankly..AnonprymeVersion: 14.3.0

✓ Hate the updated appThe updated app is horrible. The old layout from previous years was simple and perfect. Easy to follow scores, your team and see the stats you cared about. Whoever designed this garbage should be fired. This isn’t just coming from me. I’m in multiple yahoo fantasy NHL leagues and the condenses is from all groups that the revamped NHL app is horrible. Fix this please..Wh1teb0yyVersion: 14.3.0

✓ Please fix the calendarLove the app but for those living overseas. I’m In Australia the new calendar with scores and games is a nightmare!!!! Please change it to how it was..Fellas12Version: 14.2.0

✓ Update is AwfulI’ve had the NHL App for a quite a few seasons now, and it’s been great. However, the new update is horrible. I have a pretty busy life, so I can’t always sit down and watch a game. The radio feature was great for this because I could still listen to the game. The radio feature has since been removed with the update, and I know a lot of people are upset over it. The live scores have also taken a hit with the update. The timer is no longer as accurate, and it does not tell you if a team is on a power play, 3 on 5, etc. I tried to look at the stats of a player last night, and it took me to the NHL WEBSITE. Personally, if you’re going to have an app, everything should be IN the app. Taking me to the NHL website is ridiculous. Not to mention that they have limited the amount of teams you can follow. As someone who likes to keep updated on many teams, this is an awful feature. You used to be able to favorite and follow as many teams as you’d like. Now, you can only follow four and favorite one of those four. Overall, the new update is absolutely terrible. It changed a good functioning app to one that is practically useless. They oversimplified everything to the point that there’s no need for it. I could probably get more information on Twitter or X at this point..LaurskyyVersion: 14.1.1

✓ Premium is a JokeGood app, premium is terrible. When I bought a year subscription it told me it would black out 3 teams. I figured, why not? I can watch all the hockey I want and catch my team games after 48 hours if I want to see the game play. Well, what they mean is these three teams will always be blacked out for you. If a game is showing on a channel in your area, well that gets blacked out too. Oh and those 3 teams, it’s actually 5 that are blacked out. The real kicker is, 3 of the 5 teams ARE NEVER SHOWN IN MY AREA! If you can black out other games because a channel in my area is showing the game, then you can show me the teams that are not shown in my area. Get the cable networks out of your pocket NHL. You are letting them ruin the sport for your fans..EaseyEaseVersion: 12.3.0

✓ Terrible, Terrible updateThe new UI is just awful, the scores tab doesn’t work whatsoever, last years app was fine so I’m not sure why they changed it. If you’re having issues with the scores / schedule not working at all, try setting your phone to a 24 hour clock, it seems to fix it but its such a stupid bug that this stops the app from working 🙃.JordaannYoungVersion: 14.3.1

✓ Scores are visible when you’ve turned the scores off!The latest version keeps forgetting my logon details and won’t allow me to reset the password. This is only on my iPad, older versions on phone (too small for hockey) or Apple TV are fine. The customer service is non existent as far as I can tell. On the iPad if you have the scores turned off and you go into the video section, one of the file names has the scores The play offs are useless in the UK because all games are blocked. This is very frustrating but down to the rights not the app. Premier should only be able to block games they are actually showing live. So in the regular season on the old version of the app or on Apple TV, it’s quite a good app!.Terrible batsmanVersion: 10.3.4

✓ Please fix the time zone issuesThe time zone is completely messed up in the new app released for the 23/24 season. For example, it is 11:30 am on Monday, November 6th, 2023 in Melbourne, Australia, the app is showing today is Sunday. The small number under the date shows there are 4 games today. However, the games shown underneath are the Devils/Blackhawks and the Golden Knights/Ducks games (with the Devils/Blackhawks games shown to be in-progress with a 2:1 score). In short, the old app worked perfectly in this regard. The new app is confusing at best, and outright frustrating to use sometimes. Please fix it!?.New NHL appVersion: 14.4.0

✓ Almost ThereVideo quality is excellent but sometimes load times are slow and the app crashes on every device I have when loading highlights of games just concluded, particularly on the Smart TV versions. It would also be nice if those highlight recaps provided some context before each segment as to what is going on in the game at the time, as in whether a team is on the power play, what time of which period it starts from, etc. Also, non-scoring chance related events like player injuries, fights, etc. that give provide more of the feel of the game would be appreciated. I would also say that during live broadcasts, I’m okay watching the full complement of commercials rather than the “Commercial break in progress” screen, especially if that helps bring the price down!.Dl9911Version: 12.4.2

✓ So much potential....There is some great content in this app but it is so poorly presented and misses out on one big opportunity to give more casual fans joy. Highlights are an absolute pain in the backside to watch. If, like me, you want to get up and watch standard (4 minute) or Extended (9 minute) highlights of a game. It is impossible to do so without see the scores! WHY?! I don’t want to know the scores of the game - I want to go through the joy and misery of watching the Leafs throw away another lead without knowing the end result. That’s the point of sports! To watch standard game highlights, one has to choose gamecenter, ok the warning that you’re going to see scores and then simultaneously look away from your screen without focusing on the glaring headline whilst choosing the recap article. When that has loaded (another glaring headline - keep looking away!), scroll to the bottom of the article and tap the ‘Full Game Recap’ (still the shorter version) to watch the highlights - But make sure you don’t see the score which is in bold underneath the video window! There appears to now be NO way to watch extended highlights of any game other than of the team that is your favourite. £15 premium subscriber for what I can only see is the extended highlights of my team. Very poor..JesmondJesterVersion: 11.0.1

✓ Nearly unusable.DO NOT USE THE NHL APP. USE THE ESPN APP INSTEAD. THIS APP IS ONLY HERE TO INCREASE AD REVENUE FOR THE LEAGUE AND ITS INVESTORS. This app is just as the title states, nearly unusable. The format from the previous version wasn’t great but it was okay for looking at league statistics, standings, rosters, players, and most importantly SCHEDULES. So let’s expound a bit on each of these. The schedule view is about as far from user friendly as can be. Users have to tap through multiple drop down menus just to view upcoming games for that month alone. If they want to view previous games, they have to scroll all the way down the page and then select the month (if they know it) for the previous games they want to see. Even then the box scores from those games are impossible to access once the next game has been played or started. Say goodbye to quick access to player stats, profiles, etc. Users are redirected to an external page, which loads at about 3x slower than the previous version. I’m assuming the end goal was to generate site traffic and increase ad revenue because there’s just no possible way this was built with the user in mind. The developers have taken something totally fine and altered it beyond use. Shame on Bettman for driving away fans. First black outs, distracting ads that move on the boards, and now this trashy broken app..Miose701Version: 14.5.0

✓ Blackouts ruin thisToo many blackouts and too many little bugs and oversights that ruin the overall experience. For example if you start watching a none live game with the scores off for the first few seconds of loading the content it doesn’t show the actual score but it shows the points on the timeline when goals happen. Also they need to extend the timeline as too many times it’s spoilt the last few minutes of games for me because I know a team isn’t going to score be cause the game timeline ends abruptly so no chance the game will be extended to OT. I’ve had game centre for almost ten years now and although it has come on leaps and bounds and improved so much over the last ten years there are still little bits like this that ruin the overall experience. Also the blackouts are just unforgivable. I pay the more expensive package to watch all teams games not just my own and the reason I do that is so I can watch some early games at the weekend but alas they are nearly always blacked out. For this reason only I can’t give it more then one star and for this reason again I’m going to question for the 11th year in a row should I really subscribe for another season? Problem is i just love my Stars too much. So the nhl is going to get my hard earned cash again for a sub par service they provide to a dedicated fan. The words “corporate greed” once again ring true. Go Stars!.HagaggsgiskzgusgysjgzVersion: 12.3.0

✓ WHY CHANGEThe app used to work fine and you could actually see important stuff like assists and 3 stars. Now you have to go into the game to see assists. Also it should open to your TEAMS page when you select them not the stupid NHL news screen, I want to see the team I follow first. Before the major overhaul the app was good 4/5 stars. But now it’s just garbage and I don’t even use it anymore, if you want scores fast use theScore it’s way better..Mr mc cumdingerVersion: 14.3.0

✓ Change your app description …Your app description says “Scores, Stats and Live Streaming” - well, it used to, but not anymore. When you try to watch a game, it comes up with “Feed Unavailable” and then hangs & you need to quit the app and come back in. Utter garbage! The NHL needs to get this sorted out as people are paying for a service they’re not getting..KGQVersion: 13.5.1

✓ It could be so goodThe design was pretty good, the intent seemed good; in any case you don’t really have any legit choice if you’re a on overseas nhl fan. Unfortunately for a game which seems like it could use some international interest, the nhl app and nhl tv are limited, slow, buggy, poorly supported and even after paying more than a ton a year, you’re still forced to get the premier sport app (itself terrible) and even then will miss games. My advice: don’t bother. Watch any other sport. Or get set up with a vpn..ExtendedwearVersion: 9.3.1

✓ Annoying adsGood app for watching just goals on my phone, but having to watch the same two (not very good) ads over and over before every video gets bit annoying. Just give us some break!.Repa88Version: 13.0.0

✓ AdsI paid good money to be able to watch all the games, ...so why oh why must I be continually bob are definitely with ads for the product I have already paid for? The same “cellys” and “ unbelievable saves” over and over..Pcr0nVersion: 12.4.1

✓ They took an efficient app and made it awful.Allow me to preface this review with saying that I never thought to write a review in my life on the App Store. Having said that, the clowns that are in charge of this app must have been under the influence (or two) when they decided to make these changes. Instead of going on on about how incompetent this development team is, I will simply point each thing they removed/changed since last season, see below; • When you click on lineup cards, you can’t click on each individual player that takes you to his stats. • When you go to look at the individual stats of a player, you can’t click on them. Last season and before each players name was a hyper link to a profile page with individual stats and awards. • The scores don’t update on the score table, you have to click on each individual game. • Constantly you will see “PP” logos next to a team when there is no penalty called. • In addition to the previous point, some times they will write an absurd amount of minutes next to the “PP” such as “7:00”!! • When you click on the score to see who scored, they’re many instances where they’ll inaccurately write “SHG” or “PPG” when it was either neither or one or the other. I’m not upset that they made a mistake (albeit many), I’m upset that it’s December 8th and they still didn’t change/fix or address any of this. ABSOLUTELY PATHETIC. 🤡🤡🤡🤡🤡🤡.Shtieger101Version: 14.6.0

✓ Terrible versionYou should revert to the old version. This one lost the calendar feature and it feels more like a news site than a place to check on your favourite teams..Telly-boo-1Version: 14.1.1

✓ BAD. Was this app even tested?Terrible app. It takes rare levels of coding incompetence to unleash that many bugs in one go. Has to be one of the worse I’ve ever seen for a global professional league. Ever heard of Steve Jobs’ three-click rule? Don’t save money on programmers, hire the McDavids of this world. Test it with diverse demographics who “get it”, geeks old and young, not just the same decision-makers from one narrow demographic, many of whom have limited tech knowledge. Days never show correctly in scores which seem permanently stuck on Mondays, team schedule won’t show current/October only the previous or the following month, team schedules often freeze or jitter, it should offer the deepest stats on players quickly. It actually doesn’t at all. It takes at least five clicks to get to a player only to see goals, assists, points. Wikipedia does a better job which is shocking. To summarise, BAD..VedacaiVersion: 14.3.0

✓ Why not?I realize that there is a certain bias against teams in non traditional hockey markets. However, there were several days during the first round when there were no stories at all about Carolina Hurricanes. There were also days when the only mention of Carolina was as the afterthought in the coverage of Boston. When there are 32 teams playing, I can understand that maybe not all teams could be covered in 30 stories. Yet the team that’s being snubbed has 2 Stanley Cup appearances with one Cup Title; they have been in the playoffs for the past several years and finished as one of the top teams this year. We don’t want anything more than the respect they have earned as one of the better teams..StegularVersion: 13.2.0

✓ Brutal changeLosing assists without multiple clicks is awful..James.1-2Version: 14.2.0

✓ App Is Hilariously BadNHL really outdid themselves with this one. Not one person enjoys this new update, but in typical NHL fashion, they don’t do anything to appease to their fans and make the league and highlights easier to watch. Any functionality the old app had (which wasn’t much) they completely stripped from this update in an effort to make the app “look cooler and more modern”. Can’t click on box scores of old games, can’t click on players names in box scores of live games to see who some guys even are, can’t see healthy scratches in the box score; and truly I am just scratching the surface on issues this app has—I could type for hours. It is TRULY not usable for any interactive hockey fan trying to follow a game. It’s like they let a 65 year old intern to come in and try and make the worst app possible. The funniest part is there is probably a team of people somewhere at NHL that signed off to actually allow this update to be published. Like do these people watch the game of hockey and try to interact with their app? Apparently not, and It’s hilarious how tone deaf they are. I have deleted the app and am going to use ESPN app til they figure this one out (not counting on it)..KT82748636Version: 14.5.0

✓ Outside of America your screwedHave had the app and also paid subscription for years -10 years. What’s with the change the app makes when selecting watch game, which makes you download ESPN app. Only to tell you games can’t be watched in your region. Biggest puck up in years. Close minded to think or not care about viewers outside America/USA. Expecting a fix ASAP.Jared7512Version: 12.6.1

✓ Latest version is garbageThe latest version of this app is awful. It’s embarrassing. Score board doesn’t refresh. The games over you can’t look at the stats. It’s bad..Pileup whoVersion: 14.2.0

✓ Convoluted design.The app is useful in some aspects, but very tricky to use in others. For example what if I want to follow a new team? Why can’t there just be an easy way to do that? Also ads are absolutely annoying, 30s ad for a 10s highlight clip..Melons4ballsVersion: 14.3.0

✓ This is a crap shoot, asked for refund straight awayI’m in the UK, and this was a horrible experience. Once you’ve paid the subscription fee you will never know in advance whether you will be blacked out of any game broadcast. You will get zero response from the app developers, you will find no specific advice on where/when the games may be blacked out on the NHL TV website. NHL TV only focusses on its North American audience. Thank his I didn’t stay up until 1am or 3 am looking forward to a promised broadcast... Leave aside the business smarts of restricting any of this COVID-affected Playoff season (you would think the NHL would be happy for everyone to tune in via the app given there are no local ticket sales being affected because there is no crowd!), the fact you cannot get conclusive evidence of how blackouts will affect you in your region means even having this on sale as offering NHL broadcast access is questionable ethics IMO. MLB has this figured out, never thought NHL would be so far behind..CmmcaVersion: 11.4.5

✓ Needs a update ASAPThis current view is terrible Give it the same look just put the previous functions back This isn’t great IMO.Ando_ihlVersion: 14.2.0

✓ TerribleWhy change what was an easy app to use. Now it’s a mess and tough to navigate and only half the stats! Go back to old version. Like many we’re looking on ESPN to get better coverage.Benoit1277Version: 14.3.1

✓ Useless and low quality streams in NZI have 200mbps fibre and can stream all my other services in HD with no problem, except for NHL.TV. It jumps between 480p and 280p with some 720p 30fps thrown in every few minutes. Also the app no longer allows you to resume games. Really, I’m sure a big organisation like the NHL can do better than this...GjruejdkskVersion: 9.1.3

✓ Update is awfulIf it ain’t broke, don’t fix it. I have no idea who thought the app needed updating but the new UI is awful, frustrating, and bordering unusable at this point..SopablesVersion: 14.5.0

✓ Great for keeping up with games, but ....This app is incredibly taxing on the battery, and the “scroll” of screen and functions when the app is active is like using an old computer without enough RAM - sluggish. The phone heats up and can not be held. Fix this issues please, it’s a great, great app, especially for listeners here in Australia..Fishman DanVersion: 11.2.4

✓ Took a step backwardsThis app used to work great and this season has taken a huge step backwards. The user face is not user friendly at all. The app no longer works with Apple CarPlay so I cannot listen to games while driving. The thing that irritates me is they have now cut the goal scoring clips to only the goal… so the video ends after less than 10 seconds where they used to show the TV replay after the goal so you could actually see what happened and they let you listen to the TV announcers play by play of the goal, now we just get the actual 5 second clip of the goal. Terrible. I also cannot stand the display of current goal scores. The old app used to tell you what time and in which period they scored, now they just show the total score after the goal and the order it is presented in is backwards. Any NHL fan should be disappointed by the updates to this app. Please change it back or at least improve upon the app..REDSOX/TIGERSVersion: 14.8.0

✓ Old app much betterThis new version of the nhl app is so horrible. please go back to the last version..Johnburgan77Version: 14.6.0

✓ Good, but it could be better.If you don't fancy Premier Sports or want to watch your team, then this is the app for you. You can watch most of your teams either live or on replay. Some games are, however, under blackout, and you will need to wait 48 hours to watch them. So why the low score? Well, that's due to the app’s layout on Apple TV. The UI is just a mess and takes a while to get used to. But even after you figure it out, it's still a clunky mess. The games themselves stream and excellent quality, and I have no complaints. But again, the interface is terrible. It's tough to fast forward the commercial break/intermission cards. It can put you back to the start of the game or freeze your stream. Why not include the adverts? If you can't, then why not remove them from replays as the NFL and NBA apps do. This isn't a cheap service, and it needs to improve..BaldyGamer82Version: 12.6.2

✓ AwfulAny chance you revert back to last version this is truly awful so many errors every time I look at something else on my phone , scrolled down is painful, you have to click on the game to see who assisted on the goal calendar open to previous day and only have the current week can’t find game Highlights video , should I keep going.Narra5Version: 14.3.0

✓ 👎Will not stream live games to tv but will stream the ads. Go figure. Attempted to watch live games on phone and the feed continually drops out and I have to keep reopening the stream. Phone and tv are new with latest updates with great internet connection. Sweet app! 👎.S1a2b3cVersion: 12.4.1

✓ Not workingI can’t see scores. Try again later. Very frustrating.Jelaf41Version: 14.2.0

✓ New appUpdate is horrible.Matthew1612000Version: 14.3.1

✓ Horrible updateWhere’s the schedule calendar gone? Now it’s a clunky list, with a date selection feature that doesn’t work (it keeps returning me to August 2023 with no games when I select either September or the ‘today’ pop up). The point of a nice, simple, elegant calendar is that you could see patterns at a glance - previous win/loss streaks, forthcoming busy or light stretches, breaks & long road trips, early games that us international fans could watch, etc etc. Now it’s an ugly, fussy list that you have to endlessly click through, with, as previously mentioned, broken navigation. And where are have the links for radio broadcasts gone? AND, it just took me multiple, confusing clicks to work out how to get past the top 5 stat lists to the actual stats page (which is still cluttered with that annoying Hockey 101 pop up - I’m going to guess that anyone who’s taken the considerable time & effort to navigate there probably knows what the columns are…) Also, FYI, the app support button on App Store takes you to a ‘contact us’ page with no means of contacting you….McJenBVersion: 14.1.0

✓ Broken notificationsThe most recent update seems to have completely broken notifications. I used to get score updates for every game, news etc., and now nothing at all. I’ve gone back into every team and re-enabled notifications for each (thanks for resetting all that with the update, btw, very helpful 🙄) and enabled/disabled/re-enabled notifications on my phone. And still nothing. If it ain’t broke….DbfinchVersion: 14.3.0

✓ HIDE SCORES DOESN’T WORKSo you can hide the scores that appear when looking at a teams page and the calendar. However, if you click on a game, the score will show at the top of the page, along with the breakdown of each period. This is particularly annoying if you’re wanting to watch a game recap or a condensed game, as I have to use my hand to cover half the screen to make sure it isn’t ruined for me. Sometimes scores also show up on the news page in the byline or an article. Please fix this!.AsyllhVersion: 13.5.1

✓ Please make adjustmentsI understand there must be a 48 hour blackout but ever so frustrating this time of year during knockout playoff games to wait this set time, avoid all contact with all things hockey to then log on and see that there is another game to played that night spoiling any anticipation of what the result may be. Secondly can the time bar along the bottom on tablets be adjusted to not show total time of show, again frustrating if a teams winning with a few minutes to go already knowing that is the final result, Please make an adjustments.Deanooo91Version: 12.4.2

✓ Game recaps buriedAs has typically been the case, versions other than the iPad version allow the user to access Game Recaps with one click after selecting game under “Scores.” Better yet, those versions allow the user to go to Videos and then watch a series of Game Recaps without taking any action after clicking the first desired Game Recap. For some bizarre reason, the iPad version has eliminated the Game Recaps under the Videos section and, instead, Game Recaps available only if the user selects a game and then scrolls all the way through the Gamecenter write up to see the Recap vid at the bottom (after seeing who has done what in the narrative and individual play vid captions). The Game Recaps have to be one of the most popular features. Why make them hard to get to?.Michianer123Version: 11.1.0

✓ Schedule issuesScores always come up with previous day. Then when you click on schedule the app glitches and just starts going backwards through the days..CollingwoodfanVersion: 14.3.1

✓ Update made it worseBugs aren’t fixed, I’m unable to watch replays on widescreen on my phone. I’ve paid for a subscription and still watching ads? Can this please be looked into, otherwise greatest app to have to watch hockey!!.Mint berry crunch berry toastVersion: 13.4.0

✓ Terrible updateWorst update ever for an app. Individual team news stories have to be found now by searching through an old story and then scrolling down to find any new ones. Even NHL articles are now limited. Player stats are “dumbed down” and no longer include give aways or take aways. For some reason, the NHL doesn’t think player stats are that important. Don’t dumb down the game for us! There’s no link for audio radio stations that broadcast the game. Game info no longer has the lineup. Oh, there are tons of advertising and links to bet on games, links to buy tickets and apparel from the NHL shop. It is easy to see where the effort and $$ went when doing this update. It’s to get more money. It certainly wasn’t to improve experience using the app. Overall, this is now a waste of space on my phone. It’s now only good for checking the schedule for games. Have fun being frustrated if you install this..RedWingChuckVersion: 14.1.1

✓ Bad radio interface!They’ve changed the way you access the radio streams and it is a major step backwards! If you enter a radio stream you cannot leave that blank page without closing the stream! I often would open the box score while listening to the radio but I can no longer do that because I can’t use any other aspect of the app if I want to listen to the game on the radio. Also hate that I have to scroll through all the teams and divisions in order to find a game! You used to be able to tap the radio icon and it would just offer you the games currently on, now, instead you have to scroll through huge logos of all the teams— whether they’re playing or not— (I have a big phone screen and I still only got like 3 teams at a time) to find a game I’m looking for. Also, I would occasionally listen to games of teams I don’t usually follow because they were featured in the list of games currently streaming. So that will never happen again with the new radio stream interface..CrazyTuesday2Version: 13.5.1

✓ Figure it out.Like the new 'PIP' video while looking at scores... Really don't like the 'Game will resume after the commercial.' Enjoying the game with the boys and then complete silence in the room. Atmosphere killer and just generally terrible. I think the highlights would be good too if you showed all goals twice. Rolling video highlight packages would be good too instead of having to select the next game....Bertie20nzVersion: 6.0

✓ Why change it?The forced update to the app has ruined it for me, it worked fine. Now it feels clunky, you’re always on the wrong date on the scores calendar, the whole interface is jumpy and horrible to operate. Bring back the old app!! Also, there are now no notifications for games. Why fix something that wasn’t really broken?? Bring back the old app!!!.DaginganinjaVersion: 14.2.0

✓ Why?Why do I have to see NHL news first when I just want to go and see my team straight away rather than the rest of the crap!!! Bad change from last year!! Change it back so it goes straight on my team!!.MeeehhhhhhhhhhhhhhhhhhhhhhhhhhVersion: 14.2.0

✓ Classic exploitation of a limited consumerI have had this app for years, only because it is the only (valid) way to watch NHL in the UK. You will never experience a service provider who cares less about their audience, so many games blacked even if you are not even on the continent. Even when the miracle happens and you can watch the game you want the app is so full of bugs and the stream freezes so that you have to back out of the app 3-5 times a period. NHL is so weird like this, such an entertaining product, but so badly managed by the money men that it struggles to be a mainstream sport. Premier sports app is miles better even with only 10% of the game choice... it doesn’t crash constantly. NHL is wish you valued your audience, it could be so good. Oh well..Playoffs r comingVersion: 9.1.0

✓ Who designed this?Every time the playoffs roll around, the developers pass off a brand new, seemingly untested app that ruins the start of the playoffs. The issues are systemic. Fire the project manager at this point, because the last three years playoff app rollouts have gone terribly. I end up having to use other apps to get live scores. That absolutely cannot happen. You’re losing ad dollars from people using other applications, plus it seems amateurish for a major sports league. I want to be a fan, stop making it so hard..RikidikitaviVersion: 9.3.2

✓ Gets worse with each release!Title says it all. As if this app doesn’t have enough issues (excruciatingly slow launch, slow loading times, scroll stuttering etc.) I now have to restore my purchases each and every time I launch. Never had this issue with previous versions, but it now seems to conveniently “forget” that I pay a monthly subscription displays the ads. Maybe it’s some kind of scam to get both my subs AND the advertising revenue?.MicpringleVersion: 9.3.2

✓ It is ridiculousLiving in the UK. Foolishly, I got a subscription because it is obviously the only way to watch NHL hockey here. Now I am told that, for almost every game, I can watch it only after 48 hours, because I live in a blacked out area. This is so bonkers, that it is almost funny again. The UK is certainly not part of the North American continent. Not yet. How can then local black out restrictions apply? So here‘s what I would have expected from you: Say in no uncertain words, that most games will be blacked out in the UK, before people can click on the subscription button. This is bloody ridiculous. I hope, that this is not another sad example for how irrelevant customer satisfaction is, once a corporation got a customer‘s money. No need to reply with a templated response..AergergdfbdfbVersion: 12.6.1

✓ So disappointingI’ve used this app to watch NHL games but starting this year, it says I need ESPN - which then tells me I can’t watch the games in my area so no hockey for me anymore. Happy to take my subscription money but very slow in issuing a refund since they can’t provide me the service..CablefishVersion: 12.6.2

✓ Drains batteryRecent update seems to cause this app to drain my battery incredibly fast. Like 5-10% per minute fast!.ReddfootVersion: 9.1.3

✓ AustraliaMake it easier to stream from Australia I don’t want to have to pay $60 a month for a foxtel (pay tv) subscription just to watch the hockey..WarfeyVersion: 13.5.1

✓ Old version was betterThe calendar and game recap are less accessible than before. The old app was perfect!.QubotoVersion: 14.2.0

✓ New app is worse than ever.Usability- As a person who likes to look up stats, this update makes it impossible to use. Player pages opens up a separate browser page and that’s if ur lucky enough to find the player since we are no longer to search our favourite players. In terms of the design- The page design makes everything feel super cluttered since 40% of the screen is the header and/or banner. The 60% of useful screen real estate is often dominated by advertisement. That’s not okay..StdinhVersion: 14.2.0

✓ FrustratingPlayback is very rarely in HD in Australia. Game replays aren’t edited so you have to manually fast forward through intermission/ads or sit through a silent screen that says “ad break in progress”. The bare minimum is put into this streaming service which costs a premium price..Gobias01Version: 12.1.0

✓ Terrible updateThe recent update is terrible and borderline unusable, the scores page glitches out and cycles through days uncontrollably for me and I cannot look at scores. It also always sets my page to the day previous on the scores page and I have to click on the current day. I also was annoyed that the app always opens on the NHL news and not my teams was annoying, until I found out how to change the setting by myself. Perhaps I missed an instruction but I did not see that information anywhere. The fact that assists don’t show up at a glance when looking at goals on the scores page is also very frustrating..Peepnisboi96Version: 14.3.0

✓ UnrealThis app is a dumper fire. One day everything works, the next day you can’t even see who assisted a goal. Nothing was wrong with the last version..RrrryyyyyaaaaannnnnnVersion: 14.2.0

✓ Updated the app but now it shows no contentUnfortunately they updated this app just weeks before the season started and now it shows virtually no content, (literally just shows a message saying “can’t load content”) all I can access is the videos and the standings, but basically nothing else. Would really like the old version back and have reached out to NHL but it’s impossible to talk to someone and I doubt this will get sorted before the season starts :( so disappointing..PittsPens87Version: 14.1.1

✓ New Update 21 Sep 2023This is, without a doubt, the worst update this app has had. All of the layouts for each section are horrible. Almost anything I try to tap takes me to my browser and out of the app. There was nothing wrong with the app the way it was. The only thing I wish it had was a dark mode. That is literally the only good thing in the entirety of this new UI for the app. Everything else is horrendous. The layout is awful, I have to pick between my team and league wide news on the “Latest” tab. It was much easier just having the home be your desired team with their Articles and videos, then if you wanted the rest of the NHL, you just tap on “Latest”. It’s absolutely horrible and I want it to go back to previous UI in its entirety. I’d deal with the blinding white screen over this complete garbage..GfsyhdhjvdyigeuhVersion: 14.1.0

✓ Awful updateThis is the worst update I’ve ever seen on an iOS app. Can’t see assists without clicking into box score. Can’t see the schedule beyond 7 days. When you try to watch a highlight a 15-30 second advertisement starts playing that you can’t stop unless you shut down the app completely. Brutal brutal update. I never leave reviews on the App Store. Please fix your app NHL..Eman.ggVersion: 14.3.1

✓ Very bad, very bad!!!This app sucks. It was bad last year, and they’ve made it, like, multiple times worse this year. It’s barely functional and all the things you want (like oh i dunno, details about goals) have been removed. Best sport, worst league..Nickname Generator XVersion: 14.3.0

✓ Decent App but FaultyI love the layout of the app, the scores section and playoff section is clean and easy to follow. I also like the addition of the videos section under latest. My issue is with crashing. I will be reading an article and halfway through it will crash and/or send me back to the main loading page of the app, causing me to have to scroll through and find the article and pick back up where I left off. Very frustrating. I used to be able to easily cast games and recaps to my chrome cast. I could select watch live and it would give me the live broadcast. Now if I’m trying to watch a live game (I’m an NHL TV subscriber) it will start from the beginning and not let me pick up with the game live. Also, if I do stream to a device from my phone, it will crash when I’m done and I will have to uninstall and reinstall to get it to work again, which means I have to log in, select my settings and preferences again. All in all, it is a great app for articles (even if you have to keep going back to them), videos (as long as your not streaming them) and general use. Highly recommend using the app on any other device than mobile to utilize any video feature..Carterman19Version: 10.3.4

✓ Baffling changes have ruined the UX :(Used to love this app, now it’s borderline unusable. The updated schedule design and hidden roster menu are the worst offenders imo. Annoying to use..Miss_MaplemooseVersion: 14.5.0

✓ App is brutalYour app sucks complete meat. Absolute dog water app. You hosers..Madmonster98Version: 14.2.0

✓ This new update is horribleThey recently updated the app and it’s awful game scores don’t refresh so you have to close the app and reopen it every time. For some reason they decided to list the goalscorers from most recent to oldest?! And you can’t see assists right from the scores screen. The app is worse in every way compared to how it was before. Highly recommend using a different app to follow the NHL because this one makes me want to shoot myself everytime I open it..ElitexGhost31Version: 14.1.1

✓ Update removed all convenient featuresThis update completely ruined the app, the team Home Screen, team monthly calendar, daily game schedule, game scores, and so much more we’re all pointlessly overhauled. Instead of having an intuitive user interface with easy to find pages and plenty information, the app is slow, clunky, pointlessly confusing, and missing many useful features. Now if you click on a game to check the score, you can see who scored but it won’t show assists, I click the box with the player who scored the goal to see if I can find out who assisted the goal, but it brings me to their team website imbedded in the app for no reason. Removing team schedule pages and the monthly team calendar were two more pointlessly terrible design choices. The app was fine how it was..Anonymous45689Version: 14.3.0

✓ Radio broadcast interface is borderline unusable.The update required to use the app at the beginning of the season buried the radio broadcast access deep in the far corner of the app. Hasn’t been perfect in the past but did the job located at the top of the homepage with some ability to pause and skip backwards. For some reason that I can’t figure out, they decided to take something that works well enough and make it frustratingly more difficult to use. I would understand if they were trying to “improve” the app, but it seems they went out of their way to make the experience worse and less accessible. Now, not only do you have to go to a different page altogether to use the audio, you cannot access the rest of the app while listening to the audio of a game or else the audio stops. Utterly incomprehensible why they would change something that worked well (to nhl standards) in previous seasons. I’m used to incompetence but it’s as if they’re actively trying to make it more difficult to experience NHL games. It’s as if they don’t even want you to use the app at all. Downright incredible. For the love of all that is holy, just put it back to the way it was and stop trying to reinvent the wheel..Radio Broadcast EnjoyerVersion: 13.5.1

✓ Please fixNow I can’t even access the calendar page/scores now. Always loads a error page. The whole point of this app for me has been taking away. I can’t see how my team is doing or what is happening around the league each day! Having to go elsewhere for video and score updates now..BrucesmithbenVersion: 14.3.1

✓ This most recent layout update is just confusingMan, trying to find information about my team and their schedule is just painful. I can’t see the schedule beyond one week at a time, I have to go to 3 different tabs to see anything specific about my team, instead of what’s happening around the league in all the other games. The old layout was way simpler. Open the app, see the current game, score, players, highlights and player stats all on the front page. You give us the option of selecting our team for the icon, but the app is more about the going ons in the league than any one specific team. I wish each team had their own app. I’ll change my rating when the app inevitably changes again and the layout becomes much simpler. Until then, I think I'm done with the app and will just go through Sportsnet.Scotty4117Version: 14.1.1

✓ What is going onWhy change what was working last year and years before, the “new” update is useless for starters it doesn’t have a PP clock run down❌ it doesn’t have a in game Lock Screen ❌ it doesn’t have who is on ice feature like years past ❌ it a big major fail❌❌❌.__Bazinga__Version: 14.1.1

✓ Issues Every Year, No Customer ServiceI’ve been paying for the nhltv subscription for years and it’s the same awful experience every year. No matter which device I’m streaming a game on with everything up to date and wifi in top shape, game streams are garbage. It’s the same every season, especially in the first month where it’s unwatchable. I have screenshots of my “customer service” experience for 4 straight years where they can’t do anything about the app reverting alert settings to default constantly and the game streams being mostly unwatchable. If you pay for this service you’ll get real familiar with all the error codes very quickly, but don’t expect customer service to be on the same page as you even once. They’ll have you do basic troubleshooting over and over again until you can’t stand it anymore while offering no sort of discount or refund for this lackluster and frustrating experience. No wonder the NHL can’t compete with the other major sports leagues, it’s own app and subscription service can’t even provide a reliable source for fans to watch games or get news. If you have another service available to you to watch out of market games that isn’t pirating, I would highly recommend going that route..Butthole Space AdventuresVersion: 11.2.2

✓ Latest update ruined this appLast season the app was fairly poor and full of bugs but still kinda useable. I can only assume for this version they hired “intro to app development” drop outs. This latest update took the dumpster that was the previous version and set it on fire. Whoever developed/designed/coded this app should change career, it’s a disgustingly poor offering for an official app and makes the NHL look like a joke. The UI is horrendous, stats list and league standings are so difficult to decipher in comparison to previous versions. They’ve removed features like being able to see a players bio from the game day roster listings (all bios now open in a separate browser and aren’t nicely integrated as previous). The schedule/calendar is badly broken, over a week into the season without a fix. The live scores section craps out at least five or six times while the games are on, usually at key moments. It’s almost genuinely impressive how badly they managed to screw this up, like it took actual serious effort to make it this bad. Seriously, whoever designed and developed this needs to go back to school and learn the basics of app design..El LozerathVersion: 14.3.1

✓ CharlesWhat was the point breaking something that was working fine? And overall app rating is very misleading for someone downloading it after August 2023 update. It has become nearly dysfunctional and two months later no sign of improving..Usher TupicVersion: 14.2.0

✓ Poor UX…still, and as expectedLeave it to the NHL to completely redesign its app and somehow have it be worse than the original. 1. Box scores don’t actually show the box score information (ie. stats from all dressed players in tabular form) 2. Littered with distracting ads 3. Still inadequate time zone support here (in NZ), with wrong information showing for days/slate of games 4. The need to sit through a 13s ad to watch a 28s highlight 5. Still unclear whether there is even a live streaming option for us here in this part of the world, since the ESPN+ deal ravaged our NHL TV access It looks like the stats UI has been nicely redesigned for a good in-app experience, but for the most basic use of tracking games day to day, it’s still a frustrating experience to use. I tend still to rely on The Score instead, for now..SbocknekVersion: 14.3.0

✓ New update doesn’t show scoresThe app seems fun but annoyingly the scores page (the most important and my most frequently used) is not working. Have tried re-downloading, restarting phone and signing in and out to no luck… frustrating when the old app worked perfectly.Alyp123Version: 14.1.0

✓ Mixed feelingsSome really good features in the redesign, but need some old accessibility back. While using the app recently I was on the scores tab looking up the previous nights games. What is really cool is that under the date it shows a small number of how many games are being played that day, the value of this may vary by individual. However while on the schedule page for my favorite team the layout is atrocious and was much better suited as a calendar style format, there is a lot of bouncing around between looking at previously games at the bottom of the list and the upcoming games at the top. The previous design allowed a calendar view which updated the W/L record and was easy to read for the entire month in one glance..PaullFtwVersion: 14.5.0

✓ Incredibly buggyApp constantly freezes the game. I’ve subscribed for years and there’s always issues, don’t how an organization as big as the NHL can’t develop a simple streaming app that’s actually reliable..T913rVersion: 12.1.0

✓ Why did you change it!??This app was fine the way it was. Now the calendar doesn’t work properly. It’s difficult to navigate to previous scores. I am in Australia, the times and dates are incorrect. Can no longer access player bios. The previous version worked fine. Why have you done this?.Ciriciri77Version: 14.3.0

✓ Blackout nightmare!As a hockey fan in the UK I struggle to understand why blackouts should effect me? I’d much rather pay more monthly and have ALL games available. This has been very apparent during the playoffs as I can’t watch some of the most inform teams compete. Until something is resolved I’ve no reason to have a subscription, and will stream the games “elsewhere”..Adm_66Version: 13.2.0

✓ Awful update - great job of alienating current and potential new fans!Since the app updated, the days don’t sync with the games, so it’s always 1 day behind. Whilst on the calendar, you can only view either 3 days before or after the current day in a week view. If you dare try to look ahead or behind on the calendar, it just automatically starts going back and doesn’t stop, so is useless. Trying to find out scorers and assists is awful too - not clear whatsoever. Why change it from last year’s, where you just had the goal scorer and the assists in one box? Regarding highlights, you can only watch the home feed now regardless of the score, so another reason why it’s gone downhill. Terrible, terrible update which combined with the lack of decent highlights and no Xbox app means I’ve not watched any hockey highlights since the season began. Great job of alienating current and future fans! 👏🏻🙄.DaruishG90Version: 14.3.1

✓ Improvement commercial breakThink you can improve your resume of good play and update on regular bases - like every weeks - Sometime very boring to see all the time the same one and as we are having a split Canada \USA will be appreciated to see more from team of other division Cheers.Gat2409Version: 12.3.1

✓ Price increase is way to high for what you get!For an app that just streams hockey games $.99 a month was a fair beautiful price I’d even be fine with $5-$10 a month but now they want me to pay $30 that’s ridiculous sorry eh but I wouldn’t recommend this app anymore to anyone just go check out the prices on other streaming apps I will be canceling my subscription as of February 10th still have nothing bad to say of the app quality itself but this price change is ridiculous..Injustass!!!0101Version: 12.0.1

✓ Out of all markets yet games blacked outPretty much the title. Have the app and Game Center and live in the U.K. The app is advertised and Game Center sold as I can watch any out off market game. Being in the U.K. I’m not in any nhl hockey market but the nhl sold television rights to a cable company here that picks 15 games at random and has all the playoff games. Don’t understand the NHL’s logic or if it is even legal. App works fine but can’t watch what I want to even though I pay a yearly subscription. I suspect it’s a money grabbing scheme.Ed8065Version: 9.1.0

✓ Horrible upgrade for radioHate the update for 22-23 season. If you want to listen to the radio broadcast of a game it is a longer search and when you do choose the team, the player is so small. It is also the only thing you can do on the app while listening to a game..Schneides42Version: 13.5.1

✓ New Update is TerribleThe newest update to the app is pretty terrible. Not only is the redesign of the main user interface unnecessary but they took out key features that were the reason I would use the app. For instance you seemly can no longer listen to the games via the radio meaning that now if I’m driving I can’t follow the games as I do not live where my home team plays. Second the information is pruned down from the stats page showing far less in the game view overall making it feel less important to look at the app. Finally in the settings in the list of all teams, the Colorado Avalanche aren’t present which just doesn’t make sense and I think it may be missing another team or two. Please bring back these older features that were loved and make the UI work as I encountered so many loading screen to nothing and blank white pages. Also please bring back a darker UI or night mode as the white is not enjoyable..Presleyoreed3Version: 14.1.0

✓ Doesn’t even workThe scores tab won’t even load, it just says an error has occurred no matter how many times I restart the app..Hollister.66Version: 14.2.0

✓ Great game & news updates but in-app use needs workLove this for game and news updates on my favorite teams and players (much better than the ESPN app), however the clunkiness of some features while in-app leave me frustrated. I'm no tech expert but I think it's just a lack of a little "polish". Might sound nit-picky but main reason for me only giving three stars is the video player. If the app is going to notify me about all these awesome videos to watch, then I feel the video player should be capable of showing them. More often than not I'm sitting, starting at a black screen, waiting for an ad to play, then again staring at a black screen, waiting for the video. There's so many apps out there capable of playing videos quickly and easily, why can't the NHL app do the same? I know it's not an issue of my cellular service. Please fix the video player! 5 stars in it for you after it's fixed!.Wiz7rdVersion: 10.5.0

✓ Don’t subscribeThe app is great if you are using it for free but even if you a loyal customer you are just another cow to milk, poor customer service, it’s better to pay a little more and get the service with subscription.MastergoatVersion: 11.0.1

✓ Time zone adjust failSince they've updated the app, the time zones for local area does not work. Example it should show my games on Thursday at 10 AM, but it shows it as all local times with no time zone adjustment. The old app adjusted for time zones to my local area. this whole app is a huge failure and the ESPN plus deal for Australia is a failure. NHL is failing it's fans just like hockey Canada..This ducksVersion: 13.5.0

✓ Great features taken awayNo more vault of classic games and the amazing condensed 10 min games are butchered to regular 4-5min highlights. Also app won't run on perfectly functional iPhone 4..DigiBoardsVersion: 7.0.3

✓ Missing CarPlayIn past years I could connect to the app to listen to hockey in my car. This feature is missing and would be great to have again. Please bring it back!.WXMETVersion: 14.3.0

✓ New design a downgradeNew UX is very hard to interact with—feels like it’s constantly on a ‘zoomed in’ setting, so very little content can be viewed at once. Scores and calendar have never loaded in this version, the main thing I want to check on the app! Reinforces a lesson: if it ain’t broke, don’t fix it..7382949593Version: 14.3.1

✓ Love the App but….I live in New Zealand and this year the NHL has made it more difficult for overseas fans to watch Hockey, used to be real easy, I could watch on Apple TV, not anymore. Puzzling considering the NHL as an organisation is supposed to be promoting the sport..Fuursxchueruuhgxxvniuhc568843Version: 13.4.0

✓ Rogers = Worst Support EverThe app does not link with your account. When the NHL ran this app a few years ago I was up and running in mintes.. I have spent over 6 hours on various tech support lines with Rogers and am still not able to watch any games as the app and website do no recognize my purchase via the Apple store. As it stands right now I have paid over $200 and spent 6 hours on hold and missed opening night of hockey and any exhibition games that might have been available and still do NOT have the ability to watch a game. I suspect this is a Rogers paywall screw up (so they can add commercials and "Canadian Content" of course) and not so much to do with the app developers.. but please be aware it would be better to buy from the NHL direct than pay Rogers... never again..Sens Fan 2018Version: 9.4.2

✓ So. Many. Issues.Since the update that included the whole redesign of the app, I have had issue after issue. When I first got it, it wouldn't let me watch any of the games and after deleting and reinstalling several times I was finally able to stream the games. Another more recent issue is that the app has now decided to not let me know the scores of the games or how far through the game the teams have played. The only way to find out the scores is if I specifically click into the stats of the game, that hasn't told me has started, or receiving the notifications for every player who scores. I am giving this 3 stars because I like the design of it and and look forward to it running as it has been intended to. Minus two stars due to the incredibly frustrating nature of the issues I'm having..Sheldoor15Version: 7.0.2

✓ Update ruined everythingThis used to be a good app, but with the recent update it’s become unusable. Previously I was able to read news around the league and the teams, now I have three top stories and a few on the top, nothing more. I can’t check the schedule or see any scores because I get a notification saying the content can’t be loaded. Whenever I try to switch to my team page the app crashes. Completely useless and I will delete it. Why fix something that wasn’t broken?!.WzjkllVersion: 14.1.1

✓ This content could not be loadedThe title says it all … since 2 months i cant see the scores.Raciboy 86Version: 14.3.1

✓ BetterThe design is better than it has ever been. Annoying that Closed Captions is on by default for every game. Hopefully that gets fixed in an update..WCSuttoVersion: 12.0.1

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