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Mathway: Math Problem Solver App Complaints & User Negative Comments 2024
Mathway: Math Problem Solver app received 63 complaints, negative comments and reviews by users. Have you ever had a bad experience using Mathway: Math Problem Solver? Can you share your negative thoughts about mathway: math problem solver?
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Mathway: Math Problem Solver for Negative User Reviews
✓ Should not pay for itThis app is great to solve not too complicated problems and the steps are useful but as soon as the problem gets a little too complicated it can’t solve it. It couldn’t solve more than half the problems I asked. There where other apps that could solve better than that for free and with steps..Version: 4.6.0
✓ Great app to help with Maths!!!!!!!!!!!!!!!🤣😇😂😅☺️😌😃😆😉😀😊😍😘😜😛😝🤪🤨🧐🤓😎🤩🤩😘😚😙😍Mathway is very good into solving or answering equations But sometimes Mathway doesn’t always give you what your looking for which is frustrating because I rely on Mathway as my Maths calculator Lol😂.Version: 3.3.2
✓ MehIt solves most problems but when it gets down to subjects like calculus half the time it has no idea what’s going on. Doesn’t preform that well with algebra either and can’t solve word problems or 2 part equations that for example have a function, and then have specific points to help solve for the function. I have the subscription that (supposedly) gives the full on explanations but sometimes the explanations are absolutely terrible. Here’s what I’ve seen 1. They have rules and logic far beyond the actual material (Example: I had a calc 1 algebra problem and the explanation used rules from calc 3 that I won’t ever learn and are not applicable to this course) 2. The explanation is missing factors It’ll have good breakdowns of each step for certain things but then the rest of the equation in the most integral parts there’s no explanation you just need to accept it is the way it is. 3. There is no explanation at all Sometimes there’s just straight up no explanation on it at all. The app tells you oh it’s this and that’s it. Keep in mind I paid money for this service! If you want to have a detailed step by step app this isn’t it I’d go somewhere else because it’s just evident they took the easy way out when it comes to making the app actually explain things. Subscription isn’t worth it I’m just getting an actual tutor instead of deciphering calc 3 for an algebra problem..Version: 5.2.3
✓ It used to be a good appBut they added ads and then a $12 a month thing to show how you’d get the answer.Version: 3.3.16
✓ Passwords leakedRegret using this app at all. After they had a data breach months ago, people made several attempts to log into all my accounts. I had to change my password for everything..Version: 3.3.25
✓ MéchantVous demandez de l argent.Version: 3.3.31
✓ Love it but no supportSent to 2 help requests and 2 days later I received an answer to them that I just needed to delete the app and re download. I told them I had already done that and sent another request. That was 3 days ago, still no help. I’m trying to put this app on both my iPads and it won’t let me put it on the second one. I quit mathpapa app because this one is better but if I can’t get any support when needed I will not keep it. I use Facebook to sign in to the 2 Nd app and yes my Facebook and iTunes email are the same I only have one email address for everything. I have tried deleting the app and re downloading it, even made sure the show work button was on before redoing the subscription. Will work but when I need to see the steps on a problem it just shows a blank page. I have 2 more years of math I need this app for and want to keep it, but if I cannot get this resolved I will have to try to find another one..Version: 3.3.1
✓ Should be freeIf it’s money you guys want just put up adds like every other app. I liked it till it started asking for money. I feel like you’d get more from adds than the few people willing to pay..Version: 3.3.25
✓ It okScam since you have to pay 12 $ for steps.Version: 3.3.13
✓ More free hintsYou guys need to give more free hints because I am not going premium.Version: 3.3.27
✓ Steal the moneyI paid for one year and this app worked for 2 weeks I paid $51 but not working I don't this app to steal money. E.Version: 5.3.3
✓ Full of bugsThe app is full of bugs I’m not able to create an account or connect, I tried with Facebook google and email address, it just loads forever.Version: 3.3.30
✓ It’s so tedious to use nowI payed for the app but I stopped because it’s new interface is so bad. You have to crop te picture before you take and so it’s tedious holding the camera and positioning right on the problem. It’s annoying when it’s on a paper with a bunch of other problems on there. You used to be able to take a picture and then crop it I don’t know why they saw a need to change it. Also you can’t build on problems or use your answers for other problems I don’t know if I explained it clearly. But you used to be able to solve a problem then tap on the answer and then it would copy and paste that answer so that you can do something to that answer. Now you have to type everything in one go making sure all parentheses is correct. Also on some problems if you mistyped and realize it too late, if you go to history you can’t edit it from there you have to retype the entire problem. It’s tedious, it was great before I have no idea why there was a need to fix something that’s not broken. It’s only good for checking answers..Version: 5.2.0
✓ I just bought this app and I cannot access any of the functions promisedI bought this app using iTunes gift card money hoping I can utilize it to help me with my exams as a corrective tool. But low and behold the app just takes my money and doesn’t give me what I paid for. There was an error that occurred and it just took my money; I am unable to access the apps functions. Please help sort this issue out I have emailed your company with no response..Version: 5.1.3
✓ Clunky design difficult to useFor many simple math problems, the calculator app that comes included with the iPhone works much better (although it doesn’t graph, or handle complex numbers). For graphing and complex math, there are web sites that work better and are free. It also lacks a programmer’s calculator option (for base conversion between decimal, binary, and hexadecimal). As far as paying for explanations of solutions, it would make sense (if this service is really so great), to allow at least a short free trial period. I don’t recommend buying it sight unseen. I certainly won’t. Especially with the poor quality of what I CAN see without payment. The number of 5-star reviews strikes me as a bit fishy. Given that there are people who write positive reviews for a living, I suspect a lot of these (mostly one-sentence) reviews are paid..Version: 3.2
✓ When it worksIt’ll solve equations when it works, today and a few other days it won’t solve an equation it solved yesterday “unable” apparently despite already have given me the answer… irritating crashing, bug ridden and sometimes just refuses to work or stays loading.Version: 4.2.1
✓ GrossThis is the worst it couldn’t detect any of my math problems 😕.Version: 3.3.20
✓ CrapDon’t waste your money , dam near garbage that’s forsure.Version: 5.4.0
✓ BadI’m am math major and use this app to check work when I’m unsure. I’m almost done and have had problems the entire way through. When I first started this app was awesome it could any simple math up to calculus with no problems. Things like basic integrals were no problem for this app but once you start to do more difficult or complex integral the app responds with I’m unsure how to solve this problem. Sometimes I want to solve a polar equation let’s say and it won’t give me the option. It will graph it but if I use the variable r first it shuts down. I have to turn it into a rectangular equation then type that in which to me defeats the purpose of the app. A ton of my upper division math classes are kinda hard so I sometimes need an app like this to check work when I’m lost and have depended on this app for so long but recently it has let me down and I will most likely delete it. So I ended up deleting this app because I was tired of it not being able to solve anything. It can’t solve pretty basic limits like lim x!/x^n it just tells me that it’s unsolvable even though I could do something like this in my head. If you are not serious about math then this is a great app if you then don’t bother..Version: 3.3.0
✓ PremiumGood app but the downside is that you have to buy premium to gain the step by step procedures on how to solve an equation which is very provocative..Version: 3.3.13
✓ Not as good as advertised.I got this hoping it would show the steps to solve it so I could better my understanding but no, I have to pay premium. So therefor I can’t see the steps to help me do it. Despite that, I like how easy it was to use and the layout. That’s why I’m giving it a 3/5 star rating..Version: 3.3.19
✓ InjusticeLaisser nous avoir la possibilité de regarder les étapes sans avoir à payer le premium.Version: 3.3.21
✓ Awful update please change it back!!So frustrating. Everything about the update made it way more difficult to use. Nothing was wrong with it before. Hate that you can’t crop the photos the way you want. Hate that you can’t see all of your work in the same spot. When you click on the past problems you solved, it makes them duplicate in your history, which is so unnecessary. Also hate that when you look at your history, you can’t see the answers to the problems, and so every time you click it just makes it more of a mess. Can’t believe people worked hard on this update and thought it was better than the original??? I mean who tested this out and thought “oh yeah, this is so much better guys”. Also, it seems like it comes up with error messages way more often. Kind of upset because I paid for a full year of this service and now it’s a piece of crap. Fix it. Had I known it was going to update and look like this I would have never let it update..Version: 5.1.1
✓ All it does is give the answerSeriously saying, this app is literally just useless unless if you know the answer to math problems and want to check your answers. Otherwise, paying wouldn’t be a consideration for me. For those who are on a tight budget, and have a strong desire to reach their future career, I’d say paying wouldn’t be worth it, especially if you are just doing a living only as a student with no career and if you do not have enough financial support. I’ve lived a long way with this app studying all day and all night and yet there is high demand for paying just to get the work shown to get the idea why a question is answered in a certain way. This is why nowadays I read reviews from various books titled for math and read books that give a full explanation of how an answer is earned. As a life lesson it’s just good to say the fact that spending is not worth it for this app since there are various places and apps to ask questions related to learning math (at least in my area). This app should be like a substitute teacher or tutor for those who are having trouble, but the fact that there is such huge fee just ruins the reason why I should install this app. Teachers ask for showing work, and yet I’m stuck, having no idea what to do to get the right answers. This also goes to understanding how an answer is caught as well..Version: 5.1.1
✓ 12 dollars per week?!This is so over priced. do you really want to help people with their math or just get money off of them? and it always says it can’t find the solution 😒.Version: 5.3.0
✓ No way to report issues!!Got this app a couple weeks ago to help with my college algebra and I loved it!! It was so helpful! But now anytime I try to put in a problem it takes forever to load and then gives me the message “I am unable to solve this problem”. I even tried doing simple equations where I knew what the answer should be and it still could not solve it. I’m assuming the system is down since nothing is computing but it would be nice to have some way to report that back to the company. Super frustrating that I can’t report issues or have any kind of online customer service. Truly the app is a great tool when it’s working but this is just very frustrating..Version: 4.2.1
✓ What’s going on Mathway?I have been using Mathway for five years! I’ll pay whatever price for a gem like this..But lately the past few months have been terrible. The screen gets stuck on the loading icon and I consistently have to clear the app from my phone refresh it and then open the app again for it to work. This happens on every single problem no matter what I enter.. it’s actually really sad because I pay so much money for something that doesn’t even work nowadays.. so what’s going on Mathway are you guys going to update your app so it’s compatible? I have the newest iPhone with the newest update so there’s no issue on my end..Version: 4.2.1
✓ I’m appalledI had high hopes for this app whilst reading the reviews, I downloaded this app because I felt like it had helped so many people and I need to up my game in maths, but this app made me so angry, why should I have to pay to have help with my education I’m so disgusted and disappointed. Hopefully someone will make an app with no need subscriptions or anything like that, I’m just asking for help with my education not a “free trial” and no “subscription” please just no. Don’t download this app because it’s a complete waste of time unless your willing to pay money for something useless..Version: 5.3.3
✓ “I can’t solve this problem”Seriously, this app was great a year ago, but now it’s all trash. It can’t even solve a simple maths problem, anytime I enter anything it’s the same. It won’t even solve 6*3!!!.Version: 4.2.1
✓ Not that great.Couldn’t solve higher level trigonometric equations or identities. And if it could it would give the incorrect answer. Waste of money..Version: 3.3.30
✓ Stolen informationMy email and password were stolen from this app and were used to hack several of my other accounts..Version: 3.3.25
✓ Wouldn’t recommend the appThe solutions for the photo feature are locked behind a pay wall, something students can’t afford, if you want to sue math way I’d stick to the website, it’s free and solved most of your questions (2 starts because of the website).Version: 5.2.4
✓ UselessThis app can’t help with any of my math problems always unable to identify the question when it’s a clearly taken math problem👎.Version: 5.2.4
✓ IdentityThey have access to everything from ur google account plz dont use this app it is a scam..Version: 3.3.24
✓ I just want a friendWhen I say hi they don’t reply.Version: 3.3.21
✓ RuinedThis recent update just went and undid every redeemable quality about why I use this app and pay for a subscription, it was so simple and fast before but now it doesn’t even work. Every time I try to do a question regardless of what wifi I’m on even at my university(which obviously has great wifi as it’s a place where it’s necessary) it doesn’t it just throws out an "oh no! something went wrong. Check your connection again". The new camera settings aren’t even on par with photo math anymore, who in their right mind though it’d be a good idea to make it impossible to actually zoom and pick out the questions you need to solve on a university paper where they’re all packed close together. It’s absolutely infuriating trying to make this app work now, I’d rather have the old version back because it was way better than this..Version: 5.1.1
✓ Can't restore subscribed.Can't restore subscribed ......Version: 3.0.12
✓ WhyWhy isn’t anyone talking about the continuous ads???.Version: 4.7.1
✓ “Steps” subscription is potentially a scamI decided to try out the free trial that enables you to view steps. It did not work and I was told that the solution was to use the “restore subscription” button. When I used that button, it hung on that screen indefinitely without doing anything. Later I forgot to cancel this trial and it charged me ten dollars. I figured I could still use it, and lo and behold: the app still says I had no subscription, and the “restore subscription” button still does not function, meaning ten dollars down the drain. This app works fine otherwise and I appreciate how it helps me check my work. However, until either Apple accepts my refund request OR the developers of Mathway fix this subscription error, I will have to rate it one star in hopes that others will not make the same mistake..Version: 4.7.1
✓ Not so great anymoreNot that long ago, this app was excellent and incredibly reliable. But the creators seem to have shifted their focus and became more about money. When you used to scan a problem, it would give you the steps. Now, it doesn't do that. It gives you a short, harder-to-understand mediocre version of the math problem. I genuinely hope the creators would go back to their old ways and change the app to what it was. They have no idea how many people, especially students they were helping out and making a difference in their lives because not everyone is good at math, and some (like me) need extra help. I could understand charging extra for in detail and profound explanation, but not simply for explaining a problem a little better. So hopefully, they consider making a change. So two stars for now until things change..Version: 3.3.36
✓ Give me help not answersThis app is cool. It’s a graphing calculator on my phone and that really comes in handy when I don’t have my actual calculator on me. But one thing that makes me dislike this app is the fact that you can put in any equation and it will solve it, but you can’t see how to solve it without having to pay for premium. It just gives you the answer and you have to figure out how to find that answer on your own. I’m in calculus and sometimes have trouble figuring out problems and I use this app to help me sometimes. But most of the time I just become more confused than before I knew the answer to the problem because I look at the answer and just wonder how in the world did it get that. It just gets really annoying when I’m doing homework and I don’t understand a problem but I can’t get any help with it. It would be really great if step by step could be a non premium thing or if it could be both whereas some of the extremely hard and more in depth problems are in premium and all other step by step was in non premium..Version: 3.3.4
✓ New update is terribleEven if you buy the subscription, for questions that ask you to verify an identity, all it says is if the identity is true or not, doesn’t actually show why it’s true/false.Version: 5.1.1
✓ Limited CalculatorDon’t waste your money on this calculator. Limited for mathematics past highschool level..Version: 4.6.1
✓ Three stars for a great appBeware of the ads and if you’re being timed for exams, or are in a group project. Took away two stars because tbh the commercial ads are really really inconvenient. especially when we are in the middle of a test that is timed. I can have a two hour exam for chemistry and lose about 15 minutes of my exam time just because of the ads on this app. I refuse to pay into it because not every class requires me to use a calculator. Also be sure to turn down the volume if you are being recorded or using webcam ads are super loud as well. Each ad runs about 60-90 seconds. So imagine for every second problem you solve you’re wasting away 60 second of your exam..Version: 3.3.36
✓ Amazing! But room for improvementIt is a good app, but definitely can be improved. Backspace deletes more than it should, it automatically fills things in even if you do not want it to, and it won’t not fill it in, which is annoying as the problem is different to the one I entered.Version: 3.3.25
✓ Math BreakdownIs wont help me solve word problems. Grade 12 level. ;-; very disappointed..Version: 3.3.2
✓ Unaffordable for most 😒Shouldn’t cost this much.Version: 3.3.25
✓ The New Update is TerribleI never write reviews but, I really love this app when I first got it. Which was probably in September 2019. I loved the helped that I got with my work and let me understand better. BUT the new update they just did a week ago, is absolutely terrible. I’m receiving adds, which is frustrating because I’m trying to get my work done and it’s taking longer than it should be, I understand an ad every single time you open the app or on the side. But I’m getting ads every three questions. I’m just trying to check my work, to see if I got the answers right. Another thing that is bothering me is that the camera won’t focus I would type in the questions but I’m doing algebra right now and it’s a mix of numbers and letters and it just would take me even longer. I understand again that the camera isn't focusing once in a while but this is every single time I try to use it. I just deleted the app and I’m going to use a different app for now because I’m getting frustrated with this..Version: 3.3.17
✓ You need money !It’s a good app, but it sucks that you have to pay for steps. You should be able to get free steps because a lot of us don’t have enough money :/.Version: 3.3.27
✓ Not the best, but better than many othersThis is one of the best calculator apps I have found on the App Store, but it has some issues that I wanted to mention. Some of the user interface tools are kind of weird (especially fraction related tools) and parenthesis and other formatting methods. I had previously used Desmos, an online graphing calculator, that I find did a much better job with ease of inputting questions. My largest concern is the “I am unable to solve this problem error.” For extremely basic problems the calculator is fine. Once I try to do something even remotely complicated it tells me it is unable to do the problem. Questions that aren’t even difficult seem to much for this calculator to handle. I often have to resort to typing my question into wolfram alpha, which does have the computing power to answer my questions (it just takes much longer to type in). I wish Mathway was able to solve my math problems, but it seems like more than half of the time the problem is too complicated..Version: 3.3.6
✓ Not to user friendly or intuitiveDon't listen to the s hi lls and their condescending comments. This app is difficult to use. Even erasing or clearing your input is problematic. This app is too complicated. There's other apps to consider. Uninstalled..Version: 3.3.30
✓ It needs some work..My first experience with Mathway was great! I could check my work, get help on problems, and more! Until I downloaded the app. I realized, it’s not everything it looks to be. I like the idea of being able to take a photo of the work, but why not allow me to insert a photo? Most school work is online now, and if I could just take a screenshot and insert my photo, it would be so much easier! Another thing, is the ability to copy and paste. If ONLY I could. Simply copy my math problem, paste it into mathway, and hit enter! But no. I have to sit there and type out even and entire paragraph of a word problem sometimes. And it’s a pain. Yes! It gets the job done! But there’s a LOT of improvements that could be made. Please take this into consideration..Version: 3.3.17
✓ Good app butIts a great app, pricey tho. You can use it for free or pay to get the membership to check the way the question was answered, step by step. And then there’s another plus, which is on top of the already membership paid. A tutor. I never tried one, but for that price they better be available 24/7.Version: 3.3.31
✓ WeakIt can not calculate trig integration probably and sequence, and it also gave me some wrong answers especially in integration!.Version: 4.1.1
✓ It works but in some cases there are better optionsNow I got this app a while back and have been using it for a while. But my math teacher wants work done so in that case where I needed an app for easy math but had to do work this one didn’t do that. It shows you the answer and you can change how the problem is answered but to show the work you need to fork over 10 bucks a month which is a scam. One of the best functions is the camera scanning and it’s how I used the app most of the time but I got fed up with it and looked for a better app and found one that lets you take the photo choose the way to solve it and it shows the work for free (for those wondering it’s an app called Photomath). So instead of getting this get photomath it’s easier and more efficient.Version: 3.3.14
✓ Not very good! Need to fix it up a bit!My experience with it was very bad as I didn’t pay money for it. I tried to take a picture of my question so they could explain it to me. First of all, I took a picture of the question but it kept saying it doesn’t understand it. Even when I kept trying and it worked a couple of times, it never sent and put some random fraction which I knew for sure was the wrong answer. For premium it might have been better, but for not paying any money, it was a flop. Sometimes it kept freezing up and that was hard to work with. I had the answers to my question, but only the answer but I kept getting the wrong answer and I thought I was doing it right, but I downloaded this so I could see the explanation, but that was for premium only, and I didn’t want to spend my money on it and I’m glad I didn’t. Please make it better for people who didn’t get the premium version!.Version: 3.2.6
✓ Good Content, Lousy Customer CareI am extremely disappointed with the Mathway company and would advise anyone considering upgrading in order to receive step-by-step instructions to add a reminder to your calendar to cancel your monthly subscription at the end of the time you need it. Mathway will only send you one email receipt/invoice at the time of your initial payment. After that, they will never alert you to the fact that you are still paying for their monthly service during the summertime when you have no need for it. You could easily end up spending up to $120 for yearly access without realizing it. Perhaps I should go over my credit card bills with a fine-tooth comb every month, but I would prefer to work with companies who don’t want to take advantage of my busy lifestyle as a mom of 5 kids just trying to survive raising them. When I brought this matter to their attention, they refused to upgrade my account to an annual subscription even though my payments had already exceeded the cost of one. It’s too bad that they are not a company with better customer care because I found the math support to be very helpful..Version: 5.1.0
✓ Needs work/fixMathway is sometimes helpful and sometimes isn't because most of the time it doesn't answer instead writes "sorry no math found in this problem" what do you mean like does it have to have numbers for it to be a math problem. Like that to me DOES NOT make sense at all.Version: 3.3.13
✓ Use Maple Calculator insteadI’m so sick of reading “I am unable to solve this problem”. Mathway was only good at basic calculus. Even then, some features were bugged. Don’t spend your money on this when there are free alternatives that actually work. Sorely disappointed..Version: 4.3.0
✓ My current reality check with this appThis app does not handle my calculus problems well. I use to use this app daily for everything, it felt like a great way to play around and understand math. After the update, the UI made it hard to treat the app as a way to play with numbers. Now the UI seems to be only for doing ONE hw problem at a time. Now I’m in calculus and the app hasn’t gotten any of my hw correct in the way it has to be simplified and it won’t even graph some of my limit problems. I have been using the app now just minutes a week. Also chat GPT can answer and deal with math problems that are not complicated. So I would like to RELY on this app for more complex problems but it is not doing well on that. I will subscribe again for a third year if Mathway can either fix this UI for me to play around just like the old UI did or have it start solving harder problems. There are other resources available these days but I know this app can pull through and stand out like it did before the update, so I’m waiting 🤞.Version: 5.1.6
✓ Thorough solutions, too many technical issuesThis has been my go to calculator app all throughout college because I found it generally gives the most thorough well explained solutions. There’s always been some issues, where the app would just crash/freeze sometimes, but it was never too big of a deal. I went a little while with out using it and now it has somehow managed to become worse. It freezes/crashes CONSTANTLY, and I am receiving ads even though I pay for a subscription?! I find that odd as I don’t believe that’s common across similar platforms. And since I have to restart the app so often, I keep getting more ads. It’s ridiculous. An app shouldn’t freeze every time my screen locks. Not sure how the app is worse, but I might look into alternative calculators if these issues don’t resolve soon..Version: 5.1.1
✓ WOULD NOT WORKI am extremely disappointed that this app didn’t work. I desperately needed help with my homework but no one else in my household knew how to do it and Google wasn’t helping either. So, I searched up ‘maths scan app’ and this came up. I looked at the reviews and everyone had been saying how it was so great, so I got it. I wrote out my question multiple times (it was trigonometry) and it simply wouldn’t scan. I tried everything, but this stupid app WOULD. NOT. WORK. I don’t know why this happened but I am APPALLED at it and will NOT be downloading on any other device. Oh, and after this I will delete it as it clearly doesn’t work and was made without proper thought into all math types..Version: 4.7.1
✓ Bruh trash man👎Ads, app asking for money 👎 Photomath and Gauthmath are the goats they don’t ask for money and ads don’t appear. Don’t recommend if u need help with your homework try those two apps.Version: 4.7.0
🙂 Mathway: Math Problem Solver Positive Reviews
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⛔ Mathway: Math Problem Solver Problems
