4.6
4.66964 star

Total 85 Positive Reviews

Carly — OBD2 car scanner App User Positive Comments 2024

Carly — OBD2 car scanner app received 85 positive comments and reviews by users. Can you share your positive thoughts about carly — obd2 car scanner?

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Carly — OBD2 car scanner for Positive User Reviews

Haven’t purchased yet can’t waitI’m just commenting on the user post above, bruh it’s only $60 a year annually that’s not the end of the world. You pay annual for a gym membership you probably don’t even use. But just the idea of having a personal reader for ur car that can track codes plus handle i drive and few more features is great for the personal car user that knows lil to enough about cars to understand, with the app i feel like i would be on top of everything with the car, so i can’t wait to purchase this app once i pull off the lot very soon.Version: 38.0.7

Great support, lots of functionality for low costFor what this device can do the price is outstanding. I’ve used it on three of my cars and it’s saved me hundreds on service fees, additionally I’ve unlocked the potential of my cars. Why BMW doesn’t preprogram the comfort features, or allow management of the features through iDrive I don’t get, but Carly gets it done. Great support too. I’m upgrading the Head Unit, Screen and idrive and tech support is there to help..Version: 40.1.1

Very GoodBought the adaptor and software for mini countryman R60. Found that not many codings available, and some major functions not supported, such as, Throttle control(the main reason for my purchase), NoX and etc. But you will enjoy the Codings that will customise some hidden features of your vehicle and Yes you can reset almost all service warning masseges that is great as well. I will leave 5 star rate for the Carly adaptor as I really enjoyed whatever it supported for my vehicle, and really wish it improved all the unsupported fuctions so far becomes available in near future! Thanks for the Carly Team.Version: 36.0.7

Great productHad the Carly for 12mths now, full subscription. Used on many cars, every car has been diagnosed and most cleared easily with no further cost. Had a problem clearing an 06 Mini but selecting the BMW 3 series 06 has allowed me to clear all issues no probs. So even if the actual car is not listed a car from the same year and same manufacturer (group) should work. Great support from Carly to help me out too. Recommended to anyone needing a quality OBD.Version: 40.22.031016

Yearly subscription?This is expensive. The first year I can understand but the same price every year even after paying for the module, is over the top. I understand updates ect cost money to develop but your going to lose subscribers if keep this charge at this level..Version: 35.5.1

Great SupportThis company stands behind their product and will make it right if something is wrong. Highly recommended!.Version: 40.22.120822

Great SupportI had issues with some Coding after the WIFI went down half way through Coding. Unbeknown to me the Backup file was also corrupted. I raised a support ticket with Carly, and within minutes was walked through the process of reversal, as I now had a permanent restraint fault and seat back monitoring issue on my BMW 420d. Bernard (Carly Tech Support) was very helpful but on this occasion could not fix. They then went out of there way of offering me help to have the software coded back to my module, this was done at home remotely with an Enet to OBD cable and a windows laptop, at a cost to them. I cannot thank them enough, the module was then re-flashed and have used it since with no problems. We all know you get what you pay for, and play with small risk, however software problems can usually be fixed easily enough..Version: 40.1.40

Carly is number 1I have tried other scanners BUT the where no where as good as Carly.Carly did everything I expected and more.I would recommend Carly to anybody with car problems in my case it was 2 BMWs.Agian great product...Version: 40.21.112108

Beyond wonderful- exceptionally useful- a must for your carAfter a few months of researching which OBDII reader to buy, I decided to buy the Carly. The main reason is that I have a 2017VW golf, in a city that has 2 dealers who compete for the worst service provider award. I was lucky to experience the “customer is dumb” treatment on my second service ( factory recommended) and decided to take matter in my own hands. I did all the needed service- fluid changes you name it myself. With hands-on working came a new found confidence that I could do additional work on my car. The first step was a diagnostic device. Hence Carly. When Carly arrived- I was certain it was a great buy- because the device arrived in a meticulous package demonstrating attention to detail. Being a new user- I ran into snags with using the system. It was a trivial issue with the app usage- mainly due to my non-familiarity. I contacted support and received a response that certainly resolved the issue I faced, but there was a fine print that (summary) read “ we will not close this ticket until the issue is fully resolved and you let us know that it is resolved”. Now in my lifetime I have contacted quite a few companies to resolve issues. None had this approach of absolute attention and a commitment to get it right. People at Carly are like the added support you need- especially when you’re an amateur in working on your own car. The ability to diagnose issues- get accurate info on the faults and clear them and code the car to your liking is just an additional bonus. I live in a city where winters can be really long and cold. I just coded my seat to memorize my heat setting- not too cold not too hot- exactly toasty- a great start for a great day. Thanks Carly..Version: 40.1.39

GreatHad this app for a number of years and used it loads on BMW’s. I’d not used it for a year or so and found that the app wasn’t working and that it wanted me to pay again, a quick email to Carly with a copy of the app invoice and it was up and running in no time, very fast response..Version: 41.23.052410

Instructions for upgradeIt seems the process of upgrade is not so straight forward as restore from the new app. To get your upgrade search for Carly Pro with old written in the logo. Install that and it would prompt for upgrade then follow instructions to get your free upgrade. Developer: please add these instructions in the description..Version: 35.1.1

Great product with even better customer service !!Hands down the best app in its category. Well worth the money and will save you a lot of money and trouble. Customer service has been great also. I had a problem with my adapter and Carly sent out a new one the next day. I will be a subscriber for life..Version: 40.1.4

Good tool for the occasional mechanicHandy used car check. Easy to use trouble codes check with links to explanations. Had a problem getting live data. Rouben from support gave me a work around straight away. Turns out I needed to start the app first, go to OBD functions, then to live data (not the one on main menu. fix to come), start the engine, then to connect. Live data streams well and can be logged for saving or emailing. It does six parameters at one time from various systems and you can watch the stream or the gauges. Have no present need for coding so haven’t used it. Battery reset and maintenance mode should prove useful though..Version: 40.22.020417

Easy to useI have a 2022 Toyota Supra. This is the first OBD scanner that actually works. The messages are typical for these kinds of tools. Codes are displayed by system. You can clear some or all the codes. There are a handful of things you can update. I have had other scanners that just dis not recognize my car, or could not read or write anytime at all. I would definitely recommend Carly for the average home user..Version: 40.23.040413

Carly bmwHi everyone I would like to say it’s perfect option and for some coding jobs. If you are interested spending you free time with your car like upgrades or anything. I think you should try Carly will be quick job if you know what to do or like me just get help from Bernard from Carly team will short out for you.😜.Version: 40.1.39

Great app!Great experience with Carly for BMW. Gives ability to unlock numerous features that are not accessible with the stock configuration. Had issues with getting the adapter to communicate with my car at first. Reached out to Carly support and Robert was very helpful and offered to send me a new adapter. It turned out that the adapter worked just fine. It was my car that was the issue. I resolved the issue by disconnecting my car battery for 5-10 minutes. After doing this, Carly worked flawlessly. If Carly has issues connecting to the car, try disconnecting/reconnecting the battery. Of note, I also connected a basic OBDII diagnostic tool to my car before disconnecting the battery and it was having a hard time reading the car as well. So, the car was definitely the problem, not Carly. Highly recommend!.Version: 35.3.5

Worth every penny!!!!Into the second year now and had the adapter fail. The carly team has your back no charge 0$ had it here in a couple days. Never before have i seen a group of people so deadset on making sure u are taken care of. without a doubt the finest in the buisness. You all rock...just renewed the subscription to the every brand and still no complaints. Yes is not cheap but neither was that beautiful german engineered aww inspiring machine. Nor is the dealer repairs. With this little tool you can save thousands of dollars just in the coding of what the dealership charges as a “upgrade” . BMW’s are some of the most complex electrical nightmares ever to be created. A simple .5v bulb can send you into decreased enginge performance mode. A dead battery now ya have a missfire if it starts. The carly app lets you clear it all. View live data open those exhaust flaps fold the mirrors windows up down with the fob and more .. soooo much more ... dont wait just buy it already. If ya dont like it ... well than ur weird and you prolly dont like anything else either..lol... great job carly team ..... keep up the good work.....Version: 40.1.17

Top Notch Customer Service!I’ve had Carly since 2016 and really have enjoyed the flexibility and optionality the product provides to enhance your car experience. Unfortunately my older unit would no longer pick up the blue tooth signal in my 2018 BMW F80 M3. The great folks at Carly responded very professionally to my email expressing my disappointment, and promptly addressed the issue by sending me an updated replacement unit that worked without issue. They followed up with numerous emails to ensure the unit was working and I was completely satisfied..Version: 40.1.11

Thanks BernardBernard found that an issue I was having was due to my phone settings... Solved in a timely manner... thanks again.Version: 40.1.31

Great customer service!I had an issue with my adapter, the team at Carly was quick to respond to my support ticket. They worked with me to solve the issue and everything is back as it should be. Quick and good customer service/support!.Version: 40.1.10

Outstanding support!Truly a great app, has helped me resolve several issues with my car which would have been exponentially more expensive had a dealer resolved them. But the true standout is their after sales support! Absolutely top-notch support! One very happy customer!.Version: 41.23.052410

Best money spentDiagnostics are very accurate. Love my Carly.Version: 40.1.13

Must buy if you own a bmwWell what can I say ..... done so much with this tonight and honestly if I paid someone to do it it would have been triple the price of what I paid for adapter and the app. Yes it’s yearly subscription but only if you want it to be .... a must buy in my eyes. Well done Carly my m sport has a new lease of life and it’s only 2 years old 😁.Version: 35.0.6

CarlyThis is an awesome app to begin with.. Rouben has helped me a lot with this app in understanding something when I get stuck. They are all awesome people at Carly. For me I have used a few diagnostic tools to scan cars but this one has a mechanics view of the situation going on with your car and helps you on what steps to take at looking for problems going on. This to me is very helpful. My opinion is you can not go wrong with Carly…buy this it is well worth your investment. Awesome people awesome product….Version: 40.22.122120

Good bit of kit and great fast supportBrought this kit and downloaded the app along with another popular coding one, must say this is so simple to use and does more than my other one. I had a slight issue with delivery and a question I needed answering and the response was swift and Alison and Bernard who I dealt with were so helpful and sorted everything out immediately, customer support really is second to none. If your thinking of an all round coder, with benefits of reading and deleting engine lights etc look no further.Version: 40.1.29

Carly Gen II OBDHad a few problems getting Carly to connect to my F32 but Rouben quickly got me sorted out and I was then able to reset an erroneous low tyre pressure warning..Version: 40.22.071422

Great appAlthough at first I thought the price was expensive, when you compare to what BMW charges, it’s great value. Have already used it on my 5 series, my fiancé’s 3 series and my sons 335i. It cleared over 40 faults from my sons car. Still exploring this apps potential but so far, very impressed..Version: 36.0.7

Worth the lifetime subscriptionI’ve been using Carly for many years now and seen them evolve. I’m very protective about my BMW. I’ve been very happy with the stability of the product. The devs are responsive and quality conscious. Initially I would tinker around with the settings, tweaking it and customizing it. Recent my car overheat and went into limo mode while driving in the mountains suddenly. I had the adapter, plugged it in and fired up the app. Within a minute it diagnosed the codes and captured something called sub freeze frames which are specific to BMW and told me what the exact problem was - a failed water pump. It told me exactly when it failed and how long I had been driving without a water pump (less than a mile thankfully). That helped me determine the next steps, I made a few phone calls to get some quotes on installing a new water pump and I had the car towed to the appropriate workshop and I knew exactly what’s needed to be done and I had the best price for the job upfront. No haggling or surprises. That was the neat part, knowing exactly what was wrong at the right time. I knew I could wait for a few minutes for the engine to cool down and then start the car and move it off the road into the shoulder and I knew that I couldn’t drive it more than a minute. Okay peace of mind knowing exactly what was wrong. Totally worth the lifetime subscription. Plus the new digital garage feature is very cool.Version: 35.4.2

Excellent service and appSo the app actually provides u with all type of info including abs which i was surprised. I had left iphones for a little bit and the app had migrated now to instead of the pro app an anual subscription. And coming back was super smooth due to the incredible work of Robert at carly. I’m so glad there is still amazing companies with amazing representatives. Thank you!.Version: 38.1.6

Carly universal adapterAbsolutely awesome tool for the average person that wants to clear a common fault code. BUT PAYING $108 A YEAR TO USE IT ONCE OR TWICE IS A JOKE YOU MAY AS WELL GO TO A MECHANIC AND GET THEM TO CLEAR IT FOR THAT PRICE.Version: 40.1.29

Awesome app & supportAt first I was upset with the app due to its price. I ran into a couple of issues coding my 2014 BMW F10 and would just leave it at that. Once I had enough time to sit down and play with the coding, I kept receiving the same errors. I ended up sending an email to the support team and to my surprise someone replied with a solution within an hour. WOW!! Talk about great customer service, the tech instructed me on how to update the obd2 and all the coding options worked as expected. I love this product, it’s worth every penny. Keep up the great work..Version: 35.3.8

Super to have access to all cars and brands!I was a bit skeptical at first. I decided to dive in and try the Universal Adapter and the Carly all brands app. So far I’m not disappointed. My vehicles are older, so limited in some Carly functions. Yet what I do have is great and will definitely be able to save me money and time in diagnosing issues properly. Since I am working on replacing the vehicles, having the Used Car check will be a great benefit. Everybody sells a used car for some reason, right? Being able to detect that reason BEFORE the purchase will be an advantage to me. The Customer Support team is also great. They were swamped at year end but really came through for me with my questions. Thanks Carly!.Version: 40.0.9

Still lovin it3+ years later, and I still use this thing lol I have ProTools as well, as well as INPA, ISTA, WinKFP, NCSEXPERT, Tool32.. u name it.. I still come back to Carly from time to time though, ESPECIALLY if I wanna code things quickly.. easiest thing in the world to use and it’s my go-to for coding anything like seat belt chime etc. Thanks for improving the app all the time too!.Version: 40.21.091223

Great app,device and support!!!OBD adaptor arrived within 3 days directly from Germany. App is easy to use and very fast. Not suitable for professional work but for DIY is brilliant. Is possible to do some basic coding in just few steps without risk of damaging something. Also support DTC read/clear. When obd adaptor stopped working have get replacement straight away! Very good support. Highly recommended!!!.Version: 40.0.10

Great appIt’s a good app. I managed to see what I needed to fix. The only downside is that it’s $89 annual subscription. It should be a once off fee..Version: 35.3.5

Sure game changer for car ownersI had the older dongle I’ve been using for the last 3 or 4 years. It had save me money on repairs and services as there are some I can do myself instead of paying the Car Dealership to do my car service. It kept them honest when I have to the car to them for complicated repairs and services. Now I bought the Universal dongle and it’s so easy to use. I love the battery health check as one of my car is about 10years old and the battery had not been changed since I bought the car brand new. I was hesitant to take it for a long drive as I don’t know the condition of the car batter until I checked it with the Carly battery health check. 10 out of 10.Version: 41.23.061410

FunctionalityNot as advertised at all. Depending on model, most things the ad states are not current options at all. Was able to clear a few minor codes but could have done that anywhere for free. Unless the full functionality as advertised comes to fruition this product is basically useless..Version: 40.0.10

Not badA fun app if you want to tinker with your car. It wasn’t working on my Audi Q3 then realised you have to have the boot open for it to work. The hidden features aren’t that exciting. If you’re looking for stuff like ACC and traffic sign recognition or anything advanced, it probably won’t be there. You’re only activating what’s already installed on the car but turned off. It’s not installing anything. Just changing a parameter from off to on. So the fancy stuff is missing. I’ve managed to make my wing mirrors dip when I go into reverse and add a sweep effect to the speed dial. That’s it. Most of the stuff is setting brightness of various lights. The health report is a good thing to have and gives reassurance. I’m happy over all. But I’d give it another star if you could download additional codings that aren’t already on the car and install them like you can with some other more expensive devices..Version: 40.1.12

Carly app not working!Subscribed for two years now, everything was fine till about two months.Carly app does not work for over 2 months! No solution from “so called” customer service team. No update from Carly on when they’ll fix the issue. Tried on multiple devices - still the same. I will refrain from any purchase if I’m new user until they fix the issue.Version: 40.0.9

Maybe still worth itI am adding to my original review which is at the end of this new write up. I have recently been surprised by the makers of the carly app by then sending a massage on the old version of the app offering a free upgrade to the new version of the app with all features unlocked. I have not yet check all the features to make sure they are unlocked for use but i am sure they will be. I will say this app is very handy and with this new development where you may not have to pay every year to use it then i would recommend you get it if you have a bmw. As long as you do not need a yearly subscription and it is a one time payment i say get it other wise read my previous review below. This company is getting greedier by the minute read my review on the old version of this app. This new version nothing seems to be changed except now they want to to get a subscription of 59 dollars and some change and pay that every year just to diagnose your car or to use your device you bought that also cost 85 to 99 dollars and yes it is also from them. So in other word buy the hardware then pay them 59 dollars a year to be able to use it we need to boycott all purchases until they agree not to be so greedy.Version: 35.0.9

Simplicity and it worksI rarely right reviews but this time round i needed to. Ive bought many smart obd devices and Carley has managed to perform well and simple to use. Even without subscription it’s shows enough info to let you know the type of fault.Version: 40.1.50

Carly OBD readerThe carly OBD reader and app is brilliant, i have saved alot of time and money using this on my car and other peoples car its very easy to use and very detailed, i wouldnt be without it now as it goes everywhere with me, the coding side of it is brilliant also, the little tricks and add ons you can do on bmws and vws is great, thanks to carly i no longer have expensive car repairs and get a heads up if there are any faults. Top product i would highly recommend it to anyone..Version: 40.21.110912

Great productCool product, easy to use. Like the company..Version: 41.23.042516

Good app and great supportBeen using Carly for at least a few years and bought prob 4 of their adaptors, since it’s now universal all the older adaptors are obsolete and the new one won’t work on my own car but that’s due to age (j1865). I’ll often grab the Carly dongle instead of pulling out my Snap-On Solus Edge and it more often than not does what I need it to do to customers cars. I had an adaptor fail on me and was replaced within days with only a few emails back and forth which is great service too. Thanks.Version: 40.1.20

AdapterI bought & have been using Carly Bmw for some years & never had any problems apart from my adapter going down “ but emailed them & they resolved the problem quickly by sending me a new adapter “ the customer service is 100% & there always on hand to help if you have any problems Definitely a 5 star company 👍👍.Version: 40.1.56

Very disappointed and a ripoff!!!!I purchased the Carly OBD adapter. It arrived yesterday. I downloaded the Carly app and paired it with the adapter. Ran a scan and then purchased the “full” version. Did a great job of taking funds from my Apple Pay account but app showed no change. Tried rebooting, .......nothing. Contacted Carly “help”, ........nothing. Very disappointed!!!!!!! Paid almost $200 for nothing!!!!!.Version: 40.1.22

Excellent customer ServiceJust Recently my adapter stop working out of no where. I have been using Carly for about two years, excellent app if you like working on your own car. After emailing their customer support team about my adapter assuming that I was going to get the run around within minutes I heard back from their support team about getting a new adapter out to me. I highly recommend Carly because you’re not only getting a high quality device but you’re also getting the support behind it..Version: 40.1.38

Great Diagnosis ToolThe Carly app paired with the OBD connector is awesome! Gives extremely detailed descriptions of any errors that you may have. I had some issues with my car and Carly helped me figure out what was going on! Saved me a ton of money by me not having to go to a shop and pay just for a diagnosis. P.S. If you have any issues with the app or scanner, reach out to support. They replied extremely quickly and helped me resolve my issue. I spoke with Bernard from their support and he was a huge help..Version: 40.1.28

Works a treat - just one function missingI have a BMW 520d F11 and have used this for coding to eliminate the annoying stop start and some other functions. It not only reads fault codes and indicates if they are trivial or how urgent they need to be rectified. If a fault is detected, the Smart Mechanic feature also gives guidance/hints on how to fix the fault - this feature is great and I used it to diagnose an air conditioning fault. The only feature that I would like and is missing, is I have done my own oil change and break changes, but the service history is stored in the car and there is no way to update this. Otherwise it would be 5 star..Version: 40.22.062111

A must have for every car ownerRegardless if you are mechanically inclined or not. This tool can save you thousands on repairs and give you the ability to have insight to exactly what it taking place with your car before you bring it in for service. Super easy to install and a highly intuitive user interface make this a great aide with any model car including BMW and MINI. The customizations for BMW are really hand as well. Highly recommended.Version: 40.22.040717

Great product backed by fantastic customer serviceI used the app a few back and renewed it along with purchasing the new Carly universal adapter. The adapter was shipped to me but got lost in the mail system. I reached to Carly with only a hope of them being able to offer some form of help it tracking it. To my utter amazement and gratitude, they shipped me a replacement adapter. Couldn’t have asked for any better outcome. Thank you!!!.Version: 40.1.44

Great customer serviceHave had a great experience so far with Carly. I have an older model car which needed an adapter to use Carly. The service team sent me a link confirming what adapter I would need and were very prompt in their reply. Can’t wait to use it..Version: 40.22.090909

CarlyI received my Carly in the mail about a week ago, and downloaded the app. The lite version is alright but did not suit my needs. I understand that 55 dollars sounds a little much just for a full version. After my purchase of the full version, I realized that this is just what I needed. Its a great app that comes with a lot of features and its right at the disposal of your phone. Being able to see what was wrong with my car was awesome but being able to read out real time data as I drove was probably one of the most helpful tools. I definitely recommend this purchase of both the app and the adapter. Saves a lot of money, time, and to say the least its pretty dummy proof..Version: 38.1.3

Updated OBD SCANNERI could not be more pleased with the customer service from Carly. I found that I needed a new, updated scanner, but couldn't find my original order number. Vicky reached out, took my information down, found my original order, and had a new one shipped in 2 days! She constantly updated me with the status of my order and even handled an address change. Best customer service I've experienced in a couple of years!.Version: 40.21.102010

Good app but has a minor bugThis app is my favorite and love the new features that are being added to tell me more about my codes. But the app used to stay connected to my iPhone on Bluetooth back then but now it disconnects when I swipe out the app and go back in. Can’t you guys make it stay connected on the background please.Version: 40.21.122118

Answers given!Once set up and learnt. This app gives pretty much everything you need know to find simple faults, understand them and reset them. Clear and precise live running data too. Back up feature I expect will be useful, though I haven’t used this yet. Still lots to learn myself, happy so far..Version: 35.0.9

Need a subscription!!Without a subscription i cant seem to view the faults on my vehicle! Whats the point of paying £70 for the adaptor if it doesn’t tell you anything? They want you to buy the adaptor and subscribe yearly for you too see that your engine a fault 😂 waste of money OBD ELEVEN is way better then Carly!!.Version: 40.1.29

Fantastic just needs more vehiclesBrilliant system. Connection with the new universal is much easier than the old obd unit. Need more vehicles supported ie Hyundai Getz Needs search feature for parameter list in live data Keep up the good work.Version: 40.1.43

RobbersBought full version a while back. I liked it. Now after a few months tried connecting again and got a message saying that I should update to new version for free. I agreed and after update now asking for a yearly subscription of £55 per year. Wish I could get my money back but too late for that. Now I have a £35 Obd adapter that I can’t use. I will not pay any more money too these thieves..Version: 35.0.9

Awesome so far!Put in a request to figure out where my package went or if it was lost, within the hour I received a response the Team (David) more then willing to figure out what was wrong and how it could be solved. It was all my mistake obviously but Im glad that their costumer service will go above and beyond to help out their costumers. Id recommend this product for anyone that wants a great product and a amazing costumer support team!.Version: 40.22.112217

Read to the end . And persevere it’s not a scamOk at first I had some issues and was really concerned …..I ordered a subscription to Renault as I have a master with some electrical faults ….it took ages to arrive and when it did it was the wrong adapter ! A first gen completely useless …. I felt straight away …. “It’s a scam “ …. I raised a lots of tickets in the app …… which took ages to reply then some of those reply’s didn’t respond to my responses and it became very frustrating …… however once I did get through to some one ….. they told me they had sent out another scanner . 1 week later the scanner arrived and it worked !…… with in 5 mins of it arriving , I was diagnosing my van issues and that day solved my issues that had previously cost me lots . I have seen lots of people complaining and saying it’s a scam ….. I would say “keep going as it’s not and as for the tool it’s self and the app there brilliant “ . Since diagnosing my van issues I’ve unlocked the full vehicle version £74 and I’ve helped my friends with there issues too . It seems like a lot of money but I’ve saved money as a auto electrician coming out again would of cost me hundreds !. The customer service does work eventually but you have to be patient . Hence the 1 star missing . But I would recommend them at this point … once unlocked the features are great are really brilliant ..Version: 40.21.112108

Amazing.Purchasing used cars can be tricky these days … not only was Carly’s customer service responsive to an issue I had with my order, their product is easy to use. Highly recommended..Version: 40.22.120822

Steve subWorks well.Version: 40.22.122120

5 years with Carly. Love the new Bluetooth dongle.I’ve been using this app and Wi-Fi dongle for 5 years with my BMW X5 35d and it’s been great! I’ve just upgraded and it works just as well for the BMW but the Audi I have for which I made the upgrade, it’s super slow to read, like I mean slow..Version: 40.1.35

ExcellentAfter last update app, it is perfect. Bravo Carly fir your support in only one word: Excellence.Version: 40.1.36

Good Customer SupportI’ve been using this app for a long time now and it does what it claims to do well. I don’t understand the negative reviews for the change to an annual subscription model. Existing customers continued under the original terms they bought into. New customers know what they are signing up for so it’s entirely their choice to decide if it’s worth it. I think it’s a great app and the customer support proved very good when my Carly Bluetooth adapter stopped working after an update, it was replaced quickly..Version: 35.3.8

Great customer serviceI also had same issue with being asked to purchase full version a 2nd time, however after an email to help desk I received these instructions and now previous purchase has been successfully migrated and back to full working order again 👍🏼 1. Download Carly for BMW Pro (Old Version) from the Apple App Store 2. Start Carly for BMW Pro (Old Version) once 3. As soon as the Cockpit loads, a popup is shown for the free of charge migration 4. Press 'Upgrade now!' 5. You will be redirected to the App Store page of Carly for BMW (New Version) 6. Download this app free of charge 7. Start Carly for BMW (New Version) 8. As soon as the Cockpit loads, a popup is shown for the free upgrade 9. Press 'Upgrade now!' once more' 10. After successful activation you can remove Carly for BMW Pro (Old Version) from your device Excellent app with almost limitless functions backed up with speedy and very helpful Carly Team.Version: 35.2.3

Simply brilliant!I read that a few people are saying that the app doesn't work, or has its problems, or that it's too expensive etc. I'll provide an opinion to the contrary: I've got a 2013 MINI Cooper 1.6D and I can tell you that this app is simply brilliant! I monitor my faults on a weekly basis (cleared a couple indications), and my DPF on a bi-weekly basis. I coded my auto-start/stop function to remember the last setting (so default option now is "off"... at least!), plus changed some key-related settings (windows opening) and daylights settings too. But, bu far the BIGGEST benefit for me is DPF monitoring and option to regenerate. I can monitor when my car asks for a regeneration, or, better, when it's close to needing one. In my car, passive regeneration doesn't work, even for 100-mile highway trips, unless I'm constantly in 4th gear having the RPMs above 3.5k! I simply force regenerate the car when it's above a threshold (in my car that's 14-15 grams of soot ~ 45% loaded), particularly when I'm coming home (otherwise I've had 4-5 cases where the DPF asked for a regeneration when I parked the car - although was driving 200 miles), or I could simply see if the car itself asked for one (regeneration status would be "4.00"). I had nightmares with not knowing when my DPF is getting full or close to being clogged (as I mainly drive in the city), but now I can control it! Thank you carly!!.Version: 38.1.4

Mr ClarkI have had full version for a while, a long time before you introduced the new version. We were promised that all original full version subscribers would get the new version for life (no yearly subscription). I’m still waiting, when will this happen?! 5 stars for app 1 star for not keeping original trusted customers informed..Version: 35.0.3

Excellent Customer ServiceWell, let’s just put aside the product itself for a second. There’s always going to be hits and misses with a platform such as Carly; not everyone drives BMWs or late model cars and therefore everyone will get different results when trying to tune and program their vehicles. My scanner went kaputz today, email the Customer Service and IMMEDIATELY got an response from “Rouben” ~ don’t know where the extra O came from so he must be from UK… Anyway, he’s saying he’s sending another one to me at no charge and I’ll just have to wait to see how long before the new scanner arrives. I would like to also mention that it’s been very fun messing with my G31 5 series and MK3 TTS as I didn’t know you could change the light intensity on these LEDs. Other than the defective scanner; 5 Stars for Carly and my friend ROUBEN….!!!!.Version: 40.22.081003

Amazing customer support/serviceMy adapter stopped working after six faithful years of service, I contacted support got a reply within 24hrs and new one in the post free of charge! More than happy with this product, customer support and service!👌.Version: 40.22.110712

Great app and customer serviceAfter an iOS update I could not login to Carly but after a few emails back and forth it was a simple fix. Now working 100%. App is so easy to use packed full of useful functions and a must have for modern cars. Would recommend this to anyone. 5 Stars. Keep up the good work..Version: 38.0.2

Not that good anymoreHave used this app for a almost 5 years. Unfortunately I have noticed a significant deprecation of its quality in the most recent versions. Whereas getting support used to be straightforward, it is now laden with bureaucratic processes where you must fill out forms etc. Response times are also dismal. The app itself is also very buggy to say the least; for example once I connect the app to the dongle I can perform and read my BMW diagnostics successfully, however when I try to access the coding portion of the app I receive errors related to “insufficient communication” which is not precise language that will help me at least underside minimally where the problem may reside. Lastly, the diagnostics report rendered in the app is not at all user friendly - you’ll need to jot down any message / error codes you see in the report and then do a google search to understand what they mean. My advice is to try the demo version of the app and see for yourself as your experience may of course vary from mine. My verdict is to look at other players in this field and see for yourself how this app stacks up against its competition. I’ll be looking myself for something more robust..Version: 40.1.11

Carly has been terrific for my BMW’sCan’t say enough about this device. If you own older BMW’s like me and keep them for many years and miles this help you keep them maintained and running as BMW made them. The annual fee for full use is made up every year easily on my cars. One trip to a dealer or independent would cost more for a quick diagnostic than the fee. And you have coding capabilities as noted by others that are truly a blessing. Love you guys..Version: 40.21.112916

Awesome well worth itUsed on my e90 m3 and my ancient 1995 obd1 vr6 golf which still works with Carly highly recommended.Version: 40.1.28

ReviewGreat investment I chose to do the best reader and the best plan so I could use it on any of my family’s cars and it works great. The app can get a little confusing sometimes if u arent a very big car person cause it’s a lot of technical terms but if u can figure that part out this little device will help you out IN A LOT OF WAYS. Always thought from the adds it looked a little fake but I needed one anyways so I took the risk and it really paid off..Version: 40.1.51

Brilliant AppI've been using carly for around 5 years now. Over the 5 years Ive seen the app mature with constant improvements. Everything from diagnostics and coding to service resets, this app does it and it does it well. The app subscriptions seem expensive but if you account for how much a garage would charge just to run a diagnostics check then it's minimal. you could check your car every day and your family's and your friends at no extra cost If your looking for a decent app with good reliable functions then deffinetly try this one!.Version: 40.1.28

Great functionalityI’ve used Carly for several years and have appreciated its ability to change my car’s settings (turn off/on daytime running lights, automatic locking, etc) and to diagnose engine faults. Its capability is continually updated and improved, even for older vehicles. I have been particularly impressed with the customer support at Carly. Responses are fast and thorough and only delayed by my own failure to provide complete information (for example, I could have included a screen shot instead of describing it). Overall, without question this is a 5-star product..Version: 40.22.032415

So simple to useEasy to install and initiate, much easier to use than my expensive trade scanner. Great for checking the correctness of vehicle data of secondhand vehicles..Version: 40.1.31

Value, Real ValueI see complaints about the subscription fee, but you get what you pay for, folks. I have 2 BMWs and a Mazda. I use Carly for all. It gives me the knowledge to make rational arguments with the service shops. I was able to diagnose a problem with my M3 last year and tell the dealer what needed to be fixed, after he couldn’t figure it out. Saved me huge $$. I have cleared intermittent “check engine” faults that would have cost me hundreds to get cleared at the dealer. And when I had problems using the Gen2 device, Carly shipped me a Universal device at no charge that fixed the problem. And the CEO followed up. Carly is the REAL DEAL..Version: 40.1.5

Carly for BMWHave to give this 5 stars. I live approximately 600km from the nearest BMW dealer and drive an E90 with 240,000km on the clock. I do most of my own work on the car and have used Carly since 2016 for service resets, Diagnostics (fault codes), some coding and battery registration. Used Carly support once (Bernard) and the response was excellent..Version: 40.1.35

Great for the Workshop.I specialise in Mercedes-Benz and have the Mercedes-Benz XENTRY software but for quick diagnostic checks, live data, reset’s and also when other makes pop into the workshop Carly is invaluable and totally adequate. If you run a workshop make sure you purchase the add on 'Smart Mechanic’ which explains diagnostic results provides repair scenarios..Version: 40.23.012416

E61 - US trimVery nice and easy to navigate. Makes changes to car settings a breeze. For US market, should include fog light enable to work concurrently with front fogs. Recommend..Version: 38.1.5

Exceptional customer serviceHi, I’m from Australia and bought myself the Carly Universal Adaptor and the Pro version, I had some difficulty online and from the Carly team really helped me so much, I can't wait to use the app and start coding! Thanks from Australia.Version: 40.1.13

Perfect!Hate the auto start sport feature on my BMW. I was able to turn it off using Carly..Version: 40.22.050317


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