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EPA AIRNow App Complaints & User Negative Comments 2024
EPA AIRNow app received 28 complaints, negative comments and reviews by users. Have you ever had a bad experience using EPA AIRNow? Can you share your negative thoughts about epa airnow?
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EPA AIRNow for Negative User Reviews
✓ Gives a snapshot reading of something in the past, not the current air qualityThe single redeeming quality of this good idea/poor implementation app is if you look hard enough, you can find a link to a website that provides current air quality readings. You are unlikely to find current air quality directly on this app..Version: 2.1.0
✓ Puerto Rico is not includedUnfortunately, Puerto Rico has been left out again from something that could be so helpful for people who suffer from asthma. Considering that PR is part of the US and also a lot of people are affected by several factors such as air contamination from our energy supply but also the Sahara Desert Dust (look it up) I believe we should be included in this service. EPA get your $H!+ together!.Version: 2.1.0
✓ Bordering on UselessI live close to a huge fire in Northern California. Last evening the sky was cloudy. This morning it seems almost like night — very dark orange sky. Very smokey. Ash falling like rain. But the app says that the air quality is 114. It has had this reading for 12 hours. The air quality has to be well in the 200’s. So, when is this app actually updated? It is not providing accurate information now, nor has it for the last 12 hours. Well, my eyes and nose are surely giving me an accurate air quality index..Version: 2.0.1
✓ NOT REAL TIME!The fact that this is a government app should tell you enough. It’s a terrible interface, no explanation of what the data means clearly. Levels are not in real time, current levels displayed are lagging by several minutes to hours. The graph to display the levels over a period of time is missing data for cities. I’d recommend “AirMatters” as a more accurate reading..Version: 2.0.1
✓ No mapDownloaded the app to get current air quality readings in my area which the app does well. It’s fairly current data provided by my local agency with about 1 hour lag time. However, I also wanted the app so I could see the air quality MAP like on the website— no such luck. Adding the map feature would make this app much more useful and effective. Please consider for next round of updates..Version: 2.0.1
✓ The website version is betterOk so that school today, my science teacher told us that there was an air quality website so I checked it out and it showed the air quality and so I used the website for the rest of the day and it worked well but when I checked the app version of the website, it was the opposite of well, it was inaccurate and slow data updates which is not good..Version: 2.1.0
✓ Can we trust?It would be helpful to know how often this app updates air quality given some reviews that says it is not accurate data??? Any developers that are willing to clarify? Otherwise aesthetically it’s a nice looking app. I would like an edit feature for the places tab to be able to organize and move the order of the cities I follow..Version: 2.1.0
✓ Needs NotificationsI need to monitor this for my job and it’s really annoying looking every hour to see if there’s a change. You should be able to setup push notifications for your places when the PM 2.5 reaches 151 and when it’s all clear. If it’s required to know for cal-osha then it should be easy to find out..Version: 2.0.2
✓ Air NOT Now!AirNow should be renamed "Air An Hour or Two Ago" ! If it isn't possible to provide actual, real time data then at least PUT THE TIME OF THE AQI READING RIGHT BELOW AQI, RIGHT ON THE MAIN SCREEN. Otherwise you mislead everyone who doesn't bother to tap "Details" (every single time) to see whether the reading is from an hour ago or whatever. Specific location too please!.Version: 2.0.1
✓ Good but UI needs workUse this app all the time. One big feature that is missing is the inability to reorder the locations I look at. I can “edit” locations but the only thing you can do is delete a location. What would be nice is to be able to reorder locations..Version: 2.1.0
✓ Different readings across different devicesI will start with that I actually like this app design wise but I have tested the app across four devices and two of them are showing drastically different AQI levels for the same locations. For now, I am sticking with the website until this issue is resolved..Version: 2.1.0
✓ Little to no use at allThe app provides 1/10 of information provided by the original website website which I started using in 2012 which had way more useful clear information and facts. Even the new website is just as awful. The new website crashes with just about every use. I’m not sure if the government cut so much funding to the EPA that a decent app isn’t tangible but I have seen the past versions of AirNow and I will tell you that it absolutely outdoes what they offer now times a 100..Version: 2.0.1
✓ DisappointedThis looks like a good choice to have as the fires are all around us. But the app doesn’t even begin to come close to a simple air quality index I also use. Looking outside right now, you can’t see farther than a couple of miles. It says our air is at 33. That’s like perfect air. The real numbers are in the hazardous range. Not sure what is wrong…..Version: 2.1.0
✓ Doesn’t update AQI very oftenNot very much information given and sometimes it flat out gives “not available” especially right when the air quality makes a huge shift. making it impossible to keep up with current air quality levels at the most critical times..Version: 2.0.2
✓ More Like Air 3 Hours LaterThe app should be called Air 3 hours later not AirNow…because there is a huge time delay with the reporting. Due to health conditions, it’s extremely important to know what the current air quality is. We recently had smoke move over our area that was over 900 even though the app said the air quality was still good. I now only use the app to look at the smoke map to try to guess what current conditions are..Version: 2.1.0
✓ App not as accurate as websiteThe website shows a monitor reading from a station in my home town but the app uses a reading from a station located in another town that is 10 miles away making the app not accurate for me. Why can’t you make the app as accurate as the website and use all the available stations?.Version: 2.0.1
✓ Terribly Deceptive. Ultimately harmful to UsersOf all the pollution tracking apps, it’s embarrassing that the official US app is the worst. Although under this current administration of deniers and enablers, I can see why it is so. So why is it terrible? It only tracks and identifies PM2.5 and O3 in the atmosphere. That’s one of many dangerous and cancer causing agents in the air. It doesn’t track PM10- pollution that’s visible. So right now the sky from fires is orange and gray and hailing down ashes and the EPA AirNow app has a GREEN 34. A joke! It also doesn’t identify NO2- nitrous diOxide from the bringing of fossil fuels like coal,oil, gas, and diesel. Which currently is 110- a very harmful level. So in short- if you actually care about your health, that of your family and friends, don’t use this app OR BETTER YET, demand that they update to include all the really harmful elements. For us, the best monitor we’ve found so far is PLUME LABS followed by Air Matters and Air Visual- which are only slightly better than the EPA app..Version: 2.0.2
✓ OK for Some ThingsIt’s good if you want to go back-and-forth between different places quickly, but I didn’t see the map that they have on their website. The map was the most valuable and interesting part to me, so I’m going to stick with the website and delete this app..Version: 2.0.1
✓ “Not available”Seems like more often than not, my local air quality is “not available“ with this app. Other apps don’t seem to be so confused. I will delete soon if they don’t get this figured out. I do like to keep a number of these apps, however, as they often disagree with each other, which seems very odd to me..Version: 2.1.0
✓ Inefficient and Not User FriendlyThis app does not meet my minimum usability needs due to the following: - Users must discover for themselves which locations exist for displaying the AQI. I.e. no map is available and the location search box allows a user to believe all cities are available for display until after a city is selected, only to find out after a drawn out process no information is available for the desired city. - Removing a Place is extremely awkward..Version: 2.0.2
✓ My taxpayer $$ for this???This app is so inaccurate and misleading, it’s hard to understand how EPA could get it SO wrong. As I attempt to breathe in a particle- filled haze of smokey Sierra Nevada air during this California fire season, Air Now consistently says all is just fine with a little smiley face and green color coding signifying healthy air. Meanwhile every other app, such a Purple Air and IQAir, are accurately telling me the air is hazardous. As an environmental scientist myself I wonder what data and algorithms EPA could possibly be using to be so wrong and about something this important to public health. Don’t bother with this app - try the others listed above if you want evidence based information on air quality..Version: 2.0.1
✓ Unreliable DataI downloaded this application with the hopes of getting close to accurate air quality readings because due to the fires in Northern California the air quality is hazardous. In Fernley, Nevada it says the air quality is (36) good but the AQI here is well over 500. The smoke is penetrating the house and extremely foggy outside, air difficult to breathe, yet the EPA has determined that the air quality here is good?! It’s extremely difficult to believe that this air constitutes as good. This app needs constant accurate updating..Version: 2.1.0
✓ Wish there were real-time alertsI recently became very sensitive to poor air quality and can’t find any apps that will push a real time alert to my phone when the AQI gets unhealthy. I wish this app had that feature. My respiratory problem is new and I often forget to look up the AQI before going out..Version: 2.1.0
✓ UselessThis application provides significantly different results depending upon what screen you are viewing. This inconsistency renders this application useless for providing trusted, actionable data. For example, when I view the home screen for my area, I am told the AQI is 87, which is "moderate." However, when viewing the map, my area is shown to reside in a band with an AQI between 201 and 300, which is "very unhealthy." Consequently, I am left questioning the very thing that this app is supposed to provide; the safety of my environment..Version: 2.1.0
✓ ...that’s it?I feel like something of this importance would be much more informative than this.. maybe add the ability to SHARE the days numbers? Or EXPLAIN what ground level ozone is? Maybe add a local or searchable and customizable timeline? Data tools? Links? More info...please.... hey you know what else would be rad??? If you guys loaned out air quality sensors across the country (at least) so we could fill in some blanks, get some accurate data logged in case there’s a future that is in the position to have interest in the atmosphere of today... assuming all goes well enough, somehow, ooh.Version: 2.0.1
✓ Needs more customization!Just downloaded this app to try and monitor multiple locations in one convenient app. However, the default setting is PM10 which is great and all. However for OSHA purposes it would be nice to be able to change the readings to display the PM2.5 levels..Version: 2.0.1
✓ No air monitor in my area, so the app is uselessThere are no air monitoring stations in my area, so it doesn’t give a reading. I’m in an area most affected by Canadian wildfire, being in the border, yet they don’t care enough to have a monitor here? You can’t spend a little less on proxy wars and military contractors and get a monitor for my area? I feel frustrated and disempowered by the terrible air quality and lack of anyone giving a crap..Version: 2.1.0
✓ Map hasn’t changed in months.I’ve referred to this app a lot with the wildfire smoke blowing over my region this summer, and for quite a while, I used the map in it as well. Now, the map is worthless. It just loads, and the regional air quality (with the blobs of color) hasn’t changed in months. The air rating on the “home page“ of the app seems accurate, but I wonder when other parts seem frozen..Version: 2.1.0
🙂 EPA AIRNow Positive Reviews
EPA AIRNow works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact EPA AIRNow.
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