Fifth Third: 53 Mobile Banking Positive Reviews

Fifth Third: 53 Mobile Banking App User Positive Comments 2024

Fifth Third: 53 Mobile Banking app received 15 positive comments and reviews by users. Can you share your positive thoughts about fifth third: 53 mobile banking?

Fifth Third: 53 Mobile Banking for Positive User Reviews

✓ Nice work!The app is great. It’s ease of check deposits has made me literally switch from depositing to my Chase account to my 5/3 account. Suggestions: I’d like it if Face ID kicked in immediately when I open the app instead of having to tap the button. Also, I’d like to see interest info on loans under Summary. Apple Watch integration would be fancy. Also, maybe some photos included in the designs would spruce things up. The app is amazing as far as functionality goes, but leaves a bit to be desired on aesthetics. P.S. I am in the software development industry and understand how annoying it can be to receive trivial requests... but the app is honestly so solid that I can’t think of anything else to provide in my feedback. Keep up the good work!.Aaron CasertaVersion: 3.19

✓ Mixed emotionsEver since this new look that the app got I haven’t been too happy with it. First of all I can’t get notifications sent to me. They only show up in the app. I have tried seeing if there is something different in the setting but everything seems fine. I even talked to someone at my local Fifth Third Bank and they said I need to talk to someone in I.T. Second I had an old account that I no longer use, and it can’t get removed which is more like an eye sore when I open the app up, I also brought that up to someone at the bank and said it will go away on it own (which obviously it hasn’t). Third the app keeps crashing and sometimes I can’t open the app up..Redman0324Version: 3.59

✓ Best Website & Online Bank & In Person @ BranchHave been w/53 for 22 yrs - rich & poorer. When we retired - we were very comfortable financially - however health issues arose beyond our control & MEDICARE has become a member of the Wall Street Club where it is “PROFIT” 1st - “PATIENT CARE” for SENIORS - Bare Minimum - when in the hospital - put on a symbolic conveyor belt & discharged ASAP; home healthcare LIMITED & patient has to pay for ALL medical equipment & supplies out of their pocket & some of the services along w/continuing rising premiums, co-pays & prescriptions. We have been FORCED into bankruptcy & it is SHAMEFUL to us as we always paid every debt in full. We do not live large or an opulent lifestyle. 5/3 has been good to us; and a bank is always wanting PROFIT & caters to those who have wealth - which we experienced. However 5/3 differs from other banks in that they will FLEX w/long-term customers who lost all their assets, savings, etc. , due to unforeseen circumstances beyond their control. 5/3 lives up to their reputation in customer service & their online banking is the BEST compared to others. It is easy to navigate & use. Will stick w/Fifth-Third forever as the have with us. We will recover financially in time & rebuild our financial reputation..JWBonnie117Version: 3.60

✓ Excellent app could use some minor improvementsI am a totally blind user of the Fifth Third banking app and I just recently transferred to Fifth Third as my bank of choice. And so far I like the mobile app the only concerns or improvements that I could suggest is readjusting your accessibility features to make navigating the app Waze iOS is VoiceOver or androids talkback smoother and better integrated. Another feature I would really love to see is a widget for the home screen that would show a quick balance for all accounts within the fifth third mobile app. I have found a quick balance widget to be very useful in the past with my previous bank and would love to see this implemented with Fifth Third.Blindadventurer98Version: 3.60

✓ New changes suggestionI enjoy the new updated look of 5/3 checking account. However, I wonder why has it never crossed the developer’s minds to be able to let clients *create* different folders/tabs within the account for various spendings. For instance, the current layout shows how much balance is in my account and the spendings here and there in big box, but I wish there was an option to manage and make couple of new tabs to transfer some money into that folder to, perhaps, pay necessary bills. Second folder to allocate the money into the “emergency funds” and the third folder would be like spending on miscellaneous items. Of course, clients should be given freedom on how many tabs they want to create. This would be such a helpful addition to the checking account and a huge advantage overall to the clients. That way it wouldn’t be necessary to create external checking accounts for the stated reasons above. I am not even sure if this review will ever reach the whoever is responsible reading the reviews and further making changes based on them. Though hopefully it will reach somebody and that would be great..TayfsetVersion: 4.4.0

✓ Better nowThis app is really very easy to use. My big issue was being stuck to drive to bigger town to deposit my second check of the month from NC because it was too large to deposit via app on my phone. When I opened the app to deposit a check two weeks ago I discovered I can now do both checks without going over the limit. Shortly after opening the account last year the small facility in the town my husband drives thru every day-CLOSED! That forced me to the larger town to make the deposit of the second check. Thanks for expanding the app deposit limit. During the whole pandemic-getting out in public is not something I can do easily-not for reasons you think-I am highly allergic to alcohol in hand sanitizer. So going into buildings around people using it-is not a risk I am always willing to take. I literally cannot breathe anywhere near the stuff when people are using or recently have used it. Thanks for expanding the deposit limit!.JehsewcoolVersion: 3.61

✓ Solid appThis app is reliable and has a lot of useful features. I use it to view upcoming scheduled payments, view my balances and pay bills. I’ve used it to transfer money between accounts, which is very robust. Check deposits using the camera has worked flawlessly. I’ve eased Zelle to pay friends and the only difficulty is that there are a plethora of apps in this space, so I only use it on request. The only difficulty I’ve experienced, an I don’t think it’s local to the app, is that ebills stop working for unknown reasons and re-entering credentials leaves the payments stuck in limbo forever. All in all, it’s a very useful timesaver of an app. K.DougindetroitVersion: 4.0

✓ Sneaky chargesMy experience with Fifth Third has been five stars cents I’ll begin with them in sometime around 2006. Recently their deposit policy has been to charge an account for making money available from a deposit immediately. To encourage people to pay that charge they make the funds available three or four days later rather than two days later as was the original availability. I’m sure they can explain it as a way of making it look like the poor banks were losing money by allowing people to have access to their money before three or four days. But it just seems to me like a way to sneak in bank charges without having to go through bank regulators. The rest of the business with Fifth-third Bank is five star. But this little nagging offer to charge me to use my own money just aggravated me a little bit today..ThornTrekVersion: 3.65.1

✓ Fairborn 5/3Our local 5/3 bank is very nice. There is only one facility now for our town but the same folks work there. We transferred our mortgage to 5/3 years ago. When the grandchildren were born Grampa opened their accounts and weekly would make a deposit. When they were very young they would walk up to our neighborhood 5/3 and together they’d make deposits into their acct’s. Grampa withdrew monies to purchase our Grandson’s first car, at 16. Now, our Grandson is 18 and preparing to Graduate. Grampa will be passing that account over to him for his graduation gift. Our Granddaughter still has years to go to enjoy the same benefits of love from her Grandparents. We’ve been able to see a lot of the same people behind the counter for all of these years and that speaks volumes, right?!?.Grampa & GrammaVersion: 3.60

✓ **Fixed** Clunky And a bit frustratingClunky and a bit frustrating. I only use it for an auto loan since 5/3 doesn’t play well with the prism bill pay. When I go to pay, the due date of the loan is nowhere to be found without opening the statement. That’s kind of simple vital info that should be front and center. Just needs some polishing. Also, when going to pay, I have to remember the exact payment amount since it doesn’t auto fill the monthly payment amount or even show it on the screen where I type in the amount. These are simple but important things. Overall everything works but could use some refining for customer experience. UPDATE: It looks like a couple concerns have been addressed in an app update. When paying the loan, the due date now shows and there is an option to select regular monthly payment amount. Great job guys!.MikePaul77Version: 3.57

✓ Great bank, great AppI haven’t had any problems with the bank or the app and am happy with the service. When you go in the bankers are there to help and give informative advise. I’ve been with Fifth Third for 4 years. I am working part time, going to school, and have 2 kids. I love that they give you a few times to wave fees if you go into over draft by mistake and you don’t get charged fees if it’s less than $5. I also love the early access option if you’re in a bind and need to borrow some money, you can and they will automatically take the payment out of the next automatic checking. I am strict about having my bills paid off in time, in full so I can build my credit and I am very happy that the bank is there for you if you need the help! I definitely will be continuing with them for the long term future!.Kai-BaeVersion: 3.47

✓ New App. Launch Nov. 2022 not so good!Got an email about the new app a few days ago. Downloaded the new app and was surprised to see that our 360 card account was not visible. Used the question prompt and got an answer right away! 360 card accounts are not available at this time! Now, I have to get on the computer to transfer money to it. Used to be as easy as going into savings or checking to put money on the 360 card when needed shopping. The function of seeing an actual check image is gone. Wish I can download the old app and scrap the new one. Someone had a great idea of making the app work faster, but didn’t take into consideration the features made it useful in the past. Hope the developers can get it together. Because I really like fifth third bank!.Tom/ChicagoVersion: 4.0

✓ A very satisfied customerI want to give a great big shoutout to Amy Dunn. I am 78 and have been going through some very difficult things. Being sued, having to move and thus haven’t to make a lot of live changing decisions. Lots of financial issues and Amy has always been a lifesaver. She knows what I need and she is very willing to take the time to explain and take care of the things I need to have done. This has been going on for 3 months but she is never too busy to listen and her kindness is above and beyond her call of duty. She truly should be recognized for her willingness to do anything it takes for her customers. Give her a raise. No one like her. Thank you Helen Craig.AuntiomniaVersion: 3.59.2

✓ Latest app needs to be taken downAs a long time, business customer, all has been awesome with my banking relationship with Fifth Third. When needed to leave NC for work, business and be a caregiver for elderly folks, the mobile app was great. But when the latest update occurred this year, 2022, the app failed. Could no longer log in and being placed on hold for online support became the worst seen. I still love Fifth Third, but now forced to deposit any manual checks to my savings account with another bank and transfer as needed. Either return to the prior app, fix the errors many are having (read support tweets on Twitter) or if needed, replace the programmers with those who actually know the job..RevbillfixjrVersion: 4.0

✓ Best online banking ap I’ve seenI’ve banked at 5/3 for years and we began using their online banking and the app years ago as soon as they were available. I can honestly say it is the easiest, most user intuitive banking app I’ve seen. I have to use a different one for a work account and it’s very clunky and awkward compared to this. I help my mom with her online banking and her bank’s app is also less user friendly than this one. This is one of the few apps of ANY kind that I use regularly - every day- where every update has actually improved usability and made things like instant transfer between accounts easy and fast. Try 5/3 and use this app- I think you would be glad you did..ReesiekittyVersion: 3.57