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Goodbudget Budget Planner App Complaints & User Negative Comments 2024
Goodbudget Budget Planner app received 70 complaints, negative comments and reviews by users. Have you ever had a bad experience using Goodbudget Budget Planner? Can you share your negative thoughts about goodbudget budget planner?
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Goodbudget Budget Planner for Negative User Reviews
✓ FrustratingGood concept but so complicated to figure out exactly how to make it work.Version: 2.4.1
✓ Don’t get this appConfusing UI and doesn’t really have instructions, deleted the app within 5 minutes.Version: 5.0
✓ Looks nice until you see itAfter searching high and low for a cheaper alternative to YNAB, I always came back to this app. However, why would I pay a monthly subscription for an app that lives in the past visually? An ipad is an extremely popular handheld device nowadays so one would expect a modern app to be optimised for that display, not be an old school 2/3 screen low res app that needs to be stretched to fit the screen. You lost my subscription at that point, as does all other apps that don’t optimise..Version: 4.0.7
✓ Not intuitive at allIn this day and age you should be able to work out the app intuitively . This is not it. Gave up after a few minutes as most people would..Version: 4.0.13
✓ IPhone XStill not updated for the screen size.Version: 1.7.5
✓ ?I dont understand how it works.Version: 3.2.1
✓ Good basic systemI really like this app... but the subscription is outrageously expensive. If I had $40 every 6 months to spend on my budget tool I wouldn't need the features. If you have a really simple budget like I did when I first downloaded the app it's fantastic (1 income stream that is in your account like clockwork, less than 10 outgoing expenses, don't use a credit card etc) For anything more complex it becomes challenging to work within the free features..Version: 1.6.1
✓ Only allows ten envelopesThis app looked very promising but it only allows 10 envelopes and then you have to pay . I like to break down my outgoings for each bill so it meant I had more than 10 envelopes . So , back to the drawing board.Version: 4.0.13
✓ App is crashingWhile adding income, the app is crashing down. I deleted this application..Version: 4.0.13
✓ CrashesDownloaded this, added some envelopes & as others have said crashes and closes down every time. No point in downloading as it won’t work!!.Version: 1.7.2
✓ Shows promiseI love the theory of this app. I’ve been using it for a few months now. The envelope system is fantastic, as are all the scheduling options. My only issue is I’m having problems with money being added without me telling it to be added. I set the budget cycle to begin weekly on a friday-but it has been rolling over on a sunday, now after deleting and re-loading, it rolls over on a Monday instead of a friday. I like it, but the glitch makes it unusable for me!!.Version: 1.7.5
✓ ConfusingI got this app and it is very confusing. I don’t think you can even delete envelops as it automatically assigns has and grocery envelopes. Not happy.Version: 2.8
✓ Pay $10 a month on an app when you’re trying to budget?Not worth.Version: 4.0.12
✓ Really frustratingApp is not at all intuitive to work with. It doesn’t update properly for each month so you end up seeing old expenses rather than a fresh panel. Also can’t find out how to wipe the envelopes to start fresh each month - the online instructions don’t work! Wish it was better as it would be so useful.Version: 3.1.2
✓ Good but....App is good but hard to justify the monthly/yearly subscription fee. There are far better budgeting apps around that you almost don’t pay anything or at least pay a one time lifetime subscription. App has too many limitations (e.g., i have to make separate envelope and account transaction on my investment account; I can’t view my transactions in calendar view [a lot of budgeting apps can do this] etc). I paid almost $90 (Cdn) for a one year subscription. I definitely won’t renew. Subscription fee kinda defeats the purpose of “budgeting” if i have to pay for a subscription for a mediocre app..Version: 3.2.1
✓ Frustrating to work withAt first I really loved Goodbudget. I love the digital envelope system, how easy it is to input expenses, the recurring payments/income feature, etc. More recently I’ve found some of the processes more cumbersome than helpful. When I set a recurring income, including specifying which envelope the money goes into, it resets the envelope at the base amount set rather than adding to what’s already in there. It takes the excess and sweeps it into “Unallocated” rather than keeping it where I very deliberately put it. Then I have to go through the process of figuring out how much was in each envelope before my income hit, and transfer from unallocated into the various envelopes (each transfer happening separately). All in all, this program is pretty good, but only if you’re budgeting and living paycheck to paycheck, especially since it’s free. If you are saving up for something or want to have extra money in a few of your envelopes, this program becomes more of a headache than it’s worth..Version: 1.7.5
✓ Too expensiveIf you want more options you have to pay an arm and a leg for it. Seems counterproductive considering that it’s a budgeting app!.Version: 4.3.3
✓ CurrencyNo currency option when abroad.Version: 2.4
✓ Fine but not the most user-friendlyIt's decent and I still use the free version but it wasn't intrinsic to set up and I didn't see the value in the paid subscription so I stopped and went back to the free one. Constant extortions to write a review after EVERY entry is painful too..Version: 1.7.2
✓ Glitchy and doesn’t work half the timeDoesn’t sync, doesn’t fill envelopes, crashes, not worth the hassle.Version: 4.3.3
✓ Excellent when it worksMy wife and I have loved using this app. It has been very good for tracking expenditure. However, it crashes fairly often. The only solution has been revoke access to our phones via the website, delete the app, restart the phone (I have a 6 and my wife has a 5) and reinstall the app. That tends to make it work fine for a little while, but it will crash again a few days later. Defiantly 5 star if they can sort the crashing issues..Version: 1.4.1
✓ Grow Up, GoodbudgetEverything about this app (from a functional standpoint) is 5-star. Easy to use, clear, no pesky bugs. It performs exactly as advertised. This 1-star review is only for the interactive element of Goodbudget, namely the anthropomorphic envelopes. What lunatic asylum design group thought it a good idea to create an emoting face that reacts to your spending? The feeling of being judged by this app is one hundred percent real for crossing the spending line established. When I went over budget on a particular line, I was honestly surprised to see the envelope figure not hanging from a noose. I use this app to track basic family spending items like groceries, restaurants, personal purchases, &c. I can’t imagine what it would feel like to use this app and go over budget on purchasing diapers or medical care for my child when every penny is already spent on other bills. Goodbudget - grow up, get rid of the emotive envelopes, and let people use your app judgement free like we all deserve in life..Version: 2.1.6
✓ Removed Features :(Hi, used to really love the app but you recently removed the “set to...” option for the monthly envelope fill and now I have to do math in my head to zero out the balance instead of simply “set to 0.00” ... really slows the monthly process down..Version: 4.0.12
✓ Way too expensiveYou can only add 10 ‘envelopes’ and then to get extra you have to pay a £6.99 monthly subscription. Don’t use this app, it’s basic and nowhere near worth that amount..Version: 5.1.2
✓ UselessHard to navigate and fills money in places you don't want it to as well as creating new payment amounts. What's the point?.Version: 1.7.5
✓ IPhone X support?Good app - but no iPhone X support...?.Version: 1.7.5
✓ $15-$25 for extra envelopes???So far, this app has been fairly useful. Even though I find some things to be confusing, I have also found the help team to be VERY helpful, which is rare and very much appreciated!!! Here's my biggest problem, and the reason I am probably going to be using the BetterHaves app going forward: to get more than 10 envelopes, they expect you to pay $15 for 3 months, or $25 for 6, and there's not even a better deal 12 month option!!! That is OUTRAGEOUS!!!! Sure, you also get access from 5 devices, big whoop, and 5 years of transaction history, another big whoop. Maybe the 5 devices would be worth it if it included tablets! There is no version for the iPad. $15-25 for those THREE extra perks (unlimited envelopes, 5 devices, 5 yrs history) is absolutely ridiculous. Even though I've already got 5 months of budget history, I'm cutting my losses and using the BetterHaves app from now on, b/c they give me unlimited envelopes. Whatever features I'm losing by switching, they still don't add up to $15, and nowhere near $25 worth..Version: 1.6.1
✓ Paid...I believe any paid budgeting app goes completely against what budgeting is...trimming costs. 10 enveloppes is not really enough for me, unless I want to bundle my credit cards together (which I don’t they are separate payments). I understand apps like these make up for the difference you pay, but I can’t justify spending money to save money....not when I can do it in an excel free of charge..Version: 1.7.5
✓ Unable to edit incomeIn order to have a budget, I needed to be able to make adjustments. This does not actually change edits, or allow a change to income. Worthless!.Version: 2.6
✓ Have to payI couldn’t open an account without paying. I thought looking for a budget planner meant I don’t have money. How dare you.Version: 4.3.3
✓ It’s okay but...It’s okay but when creating a budget u should be able to individually label what money’s coming in when all on one budget.Version: 2.1.6
✓ This app could be good but not user friendlyI’ve been using this app for about a month doing a weekly budget. It’s the only app I can find that lets me do my budget in this format and I like that because it goes with how my brain works. Unfortunately, this app isn’t that user friendly. It isn’t that intuitive in figuring out how to schedule envelope refills and allocating income. I’ve stuck with it and think I finally have it but it took about 3 weeks to get the app to work for me and for me to understand it. Like is said I stuck with it because I like the envelope fill idea and I dont want an app asking for tons of other things and connected to my bank account and all the things the other budget apps want. This app should not have taken this much work to understand how to use but I have it now for the most part so I’m sticking with it..Version: 2.1.6
✓ BasicCan’t import transactions from bank.Version: 2.4.1
✓ AwfulJust keeps automatically adding random figures.Version: 4.0.13
✓ CrashingGreat app if I could go on it without it crashing.Version: 1.7.2
✓ Good principles, App crashesI have used Goodbudget for a while now but since the last update the app keeps crashing. Grateful if developers could please fix - it’s been the case for a while now. iPhone SE 2nd Gen.Version: 4.3.3
✓ I’m so upset!!!I used this app for over 5 years and it got updated and is super complicated to use! I can’t even figure out how to put in my earrings to start a budget! I’m so mad!.Version: 5.1
✓ Ok...until it stoppedReally liked the app....then needed to reset password...clicked on the email link sent..reset password...nothing but the loading icon....tried again...and again through the day...tried the other link on last email taking me to website...didn’t really like using that as didn’t seem so clear...closed it all...tried the app again with password that worked for website...said it was wrong...any clues before I delete the app and try something else? Really liked it...just stopped working....Version: 3.0.1
✓ To simple.This app is to simple and definitely not worth paying money for. I found the app to be nothing more than it really a calculator. There are much better apps out there, I deleted this one..Version: 3.1.2
✓ Keeps crashingLooks like a great app but keeps crashing after envelopes are full. Please sort this!!!.Version: 1.6.1
✓ Good Looking App - Too ExpensiveWanted a simple budgeting app I could sync with my partner and thought this looked like the perfect app for that. I need a few more envelopes than the free version permits which is fine but the £5.49 a month or £43 a year is ridiculous. It’s a simple app, try pricing it so e.g one off payment of around £4.99 and you will sell a lot more! It doesn’t do enough to warrant a monthly or yearly subscription model. No need to make it do more either as the simplicity of it is a big part of its appeal - many like me don’t want an app that reconciles everything or connects to our accounts we just want to record our outgoings quickly and be able to share them with a partner..Version: 2.1.5
✓ User for 4-5 years to many bugs at this point.I’ve been using this app going on 5 years I think and I’m starting to get very frustrated with some major bugs that aren’t being resolved especially since I use the pay feature. 1. When I set new “monthly envelop fills on the app a lot of the time they don’t execute the next month so I end up having to manually add the money. 2. Today I woke up to only having 33 dollars in an envelope that had over 700 in it yesterday and when I add up all the purchases for this month it confirms they were no where near the envelope fill for the beginning of the month. These bugs are basically starting to make the app useless because I can’t accurately track my money flow. I plan on looking for another app until these issues can be resolved..Version: 5.1.2
✓ Too complicatedSo friggin confusing to use.Version: 4.0.13
✓ Pretty good but could be greatPlease please please change the color or do anything to signify the difference between an envelope never filled and an envelope filled and emptied!!! It is impossible to tell and so very difficult to fill envelopes without going back and forth from income to envelopes a million times. We have multiple accounts and pat sources. The app is not great with that. Parceling out the envelopes is trickier in the app than it is with real cash, including a trip to the bank. It’s actually a huge hassle. Different options like splitting evenly amongst all or ranking envelope import would be better. The other issue is when you’re filling envelopes it does not tell you how much has previously been added from other income sources so you have no idea without, again going back and forth a million times, how much to add. All you see is an envelope and an amount. Why doesn’t it default to that envelope’s missing balance? Why does it default to the full amount multiple times?.Version: 5.1.2
✓ Very complicatedDeleted after wasting an hour trying to figure out how this app actually works..Version: 3.2.1
✓ Too confusingI wanted a simple budgeting app and this one had way too much going on for me..Version: 3.0.1
✓ Won’t syncSince the last update and software update my envelopes won’t sync and therefore it won’t let me process any new transactions. I loved it before this. If developers could please take a look, that would be great.Version: 5.1.2
✓ Crashing continuouslyApp doesn't work for me at all - crashes after envelopes are filled and won't go any further. Disappointing..Version: 1.6.1
✓ BadCould not add monthly expenses with weekly expenses. Could on add 10 things too budget for. Very complicated to use. Do not like.Version: 2.4
✓ Free app is greatThe free features are great though I'm still working out how to manage unallocated funds. It's a bit tricky, but is one of the better money management apps I've tried. However the paid subscription to upgrade the app is ridiculous. If it was a one off fee of $5-$10 - maybe even $20 - I would happily pay it for the increased functionality, but $60 a year ongoing is highway robbery..Version: 1.6.1
✓ NonsensicalNOT user friendly at all. One envelope shows a budget of $300 that I placed and shows I have $138 left in there with no expenses attributed to it at all. And others did the same, it makes no sense and I’m not bothering to try and figure it out if it’s going to be that messed up. Trying another app now. Also, only allowed 10 expense envelopes and then you have to pay a monthly fee to use the app. Rip off!.Version: 2.4
✓ Very confusingThe app is frustrating the hell out of me. It’s so unclear! You go to edit one thing and end up editing another. Spent ages adding everything and it seems a load of rubbish. Stick to an Excel doc!.Version: 2.1.4
✓ Might as well use ExcelWhat does your app offer that excel doesn’t? The only reason to use an app over an excel template is automatically syncing bank transactions. But this is not present.. so what are you charging for? What’s the point of the app..Version: 4.3.3
✓ UnreliableAfter one month, it randomly deleted all my info. I started tracking again from the beginning and after another month it deleted an income source. Who knows what other transactions it forgot throughout the month. Truly awful..Version: 5.1.1
✓ Poor securityThe app itself was one of the best feature-wise, but I had an issue that caused me to send a query to support. It was then I discovered support have full access to every bit of data I entered into the app. This is a finance app so they can see how much I have, earn, spend, where I spend etc etc. It’s just unacceptable to have such poor security for a finance app. Shame, but I cannot use this. If you don’t care that your financial data is freely available to anyone with access to their systems, then go ahead as the app showed promise and the customer service was responsive..Version: 2.1.5
✓ A good app, but a little cumbersomeI’ve been using Mint for over a decade, but because it’s connected to my bank accounts and transactions don’t process immediately, I can’t categorize or add notes right away, and my budgets aren’t necessarily current. Basically, it’s not a great tool for managing spending in real time. I went looking for a better solution. The good: With Goodbudget I can enter transactions manually as soon as I make them and everything is updated right away. That means less work later remembering what I bought where, plus it’s a viable way to check whether I have the money for a purchase as I’m actually shopping. The not so good: The envelopes overview shows how much you’ve spent so far from each envelope but NOT HOW MUCH YOU HAVE LEFT. This is a really weird oversight. I don’t wanna have to do math every time I glance at the app. I want to know if have $50 left in my budget to cover these shoes. Also, the envelopes filling process is cumbersome and unintuitive. I feel like I’ve gone back in time like 15 years in terms of the UI on the website.. things are just hard to figure out and not where I’d expect them.. but I’m getting the hang of it. Overall, a good and useful app, but I’m thinking of giving Every Dollar a try bc I hear it shows your remaining balances..Version: 4.1.1
✓ AnnoyingDownloaded the app, filled in the envelopes and then kept crashing on me - I then registered online and then re-downloaded the app - managed to do one envelope and it started to crash on my again - you need to sort this.Version: 1.6.1
✓ Not a Free app ,Have to pay after adding few expenses.Version: 4.0.12
✓ At least it’s freeBeen glitching a lot lately, like entering a transaction doesn’t save.. makes me paranoid now if my record of transactions isn’t accurate.Version: 5.0
✓ High unintuitiveVery unintuitive and laborious..Version: 3.2.1
✓ CrashingIt looks like a great useful app, but it crashes as soon as the envelopes are full..Version: 1.6.1
✓ More envelopesWe have a lot of bills in our house and there was only 10 envelopes available without a monthly subscription. I need closer to 20 for my entire budget. Unfortunately, that’s when I deleted the app.Version: 2.4
✓ Does the job just not wellGood idea but the app isn’t really working. My monthly budget doesn’t reset after a month so I’m continuously going over my first months budget. The envelopes also don’t have the black line to show if I’m on target. I wish it had a line graph for each month in addition to the bar graph that is just a sum of the whole months spendings and incomes. I like the fact you can split an expense into multiple envelopes and it does the maths for you. Overall you can observe your income and expenses just not in the best way..Version: 3.1.2
✓ Would be better with an option for bi-weeklyWould be better if the app had an option for bi-weekly payments..Version: 4.0.13
✓ Not for some peopleWhen I found out you only get 10 free slots to record monthly expenses I deleted the app. What’s the use of using an app if it doesn’t meet your needs or restricts you when itshouod only be there to HELP you? How oppressive!.Version: 2.2
✓ Just whatCould not comprehend how to use this app, felt like you had to put in the info so many times and seemed to get no where. Needed a lot more explaination on start up..Version: 2.0
✓ UselessApp randomly removes money from your budgets. Buggy and useless..Version: 2.1
✓ Seemed promisingThis seemed promising at first but for no real reason when I click the transactions screen it closes the app. A shame :(.Version: 1.7.5
✓ Kept CrashingDidn't work for me - kept crashing my phone so I gave up.Version: 1.6.1
✓ ColourblindnessIf you have red/green colourblindness this app is largely unusable..Version: 3.2.1
🙂 Goodbudget Budget Planner Positive Reviews
Goodbudget Budget Planner works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Goodbudget Budget Planner.
⛔ Goodbudget Budget Planner Problems
