Coach's Eye - Video Analysis App Negative ReviewsTechSmith Corporation

Coach's Eye - Video Analysis Negative Reviews

4.7
4.77365 star

Total 51 Negative Reviews

Coach's Eye - Video Analysis App Complaints & User Negative Comments 2024

Coach's Eye - Video Analysis app received 51 complaints, negative comments and reviews by users. Have you ever had a bad experience using Coach's Eye - Video Analysis? Can you share your negative thoughts about coach's eye - video analysis?

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Coach's Eye - Video Analysis for Negative User Reviews

Ooops shouldn't have updated!Uh-oh! Looks like the latest Coach's Eye is just for iPad users! So while there are some great new features, they have sacrificed the size of the video display in order to permanently display features such as drawing tools. I note that previous comments requested an undo button. That is there now... but in its own bar which further cuts down the screen space for video. All of this is great if you have an iPad because the features you want are just a single tap away (although I don't know if it is going to be frustrating that careless pointing is going to result in drawings litering the screen), but on an iPhone the screen just isn't big enough to offer a good enough video experience :-(.Version: 2.0

Good app but flawed serviceAs a martial arts coach I love helping people see the opportunities for improving techniques. However the pro service is very intrusive in an already paid for app and is very poor value for money imho..Version: 6.4.2

HD export way too expensiveA very good app until you want to export the analysis in HD...then it'll cost you as you need to upgrade to a pro or VIP licence. That's a complete rip off bearing in mind I'd already bought the app with this functionality 3 years ago but now lose it thanks to the upgrade. Hopefully someone will undercut them because I'm not paying for this underhand business practice..Version: 4.9.1

No overlayYou can’t overlay videos, which would be a great tool for comparing..Version: 6.1.3

Could Be BetterThe app is very limited on its ability to import files from the iPad camera filmed in slow motion. The iPad can record video at 240 fps, which is very helpful to evaluate technique. Unfortunately the app can import only small files thereby limiting its utility. If you have a newer iPad you don’t need this app..Version: 6.4

Sounds good, but limitedThe recording and tracking aspect is good but the fact that you can't clear markup in sections of video means you can't pan the scene, the object has to remain central. A start and end time for each markup object is what's missing. Techsmith I'm sure you're aware of this so i hope there will be a new version.Version: 1.0

Paid for app then subscription within.Tried to view videos after finishing edit. Was left with a black screen and audio only. More subscriptions within..Version: 6.4.7

No access without paying for subscriptionThe app cost $8.00 but you still have no access unless you subscribe and that is not highlight on the app. I want a refund.Version: 6.4.1

Importation de vidéoGénial comme application, bizarrement je ne suis plus capable d’importer des vidéos de YouTube!!!.Version: 6.4.5

Sharing doesn’t workIt’s good in the moment to analyze an athlete’s form. However you can’t share that with anyone, even though there is a “share” button. So if you want to get another professional opinion, you are out of luck..Version: 6.4.3

ReviewEvery time I touch my screen to scroll across the app disappears and it comes up view critique and it cuts my critique off right in the middle I should be able to scroll across and touch the bottom of my screen without testing going to view critique interrupt me right in the middle and I have to start over.Version: 6.3.1

Constant account issuesIt was very hard to set up since it kept saying I was putting in the wrong account info but would finally go through while putting in the same info. I upgraded to the Precision Pack and I now have less tools showing than before the upgrade. I was able to find in the app that I had purchased the tools and my credit card shows I purchased it but not able to find them. This app was great for 2 separate times I used it but a pain all the other times..Version: 6.4.1

FlawedSpent the extra $6.99 for the angle tool and it doesn’t work. Doesn’t even provide the degree most of the time. Waste of $14..Version: 6.4

What happened to this once awesome tool?This tool used to be so simplistic and so valuable to online video coaching. What happened all of the upgrades were downgrades it is impossible to find your videos they take forever to upload if you can find them. I upgraded to the maximum package and now unfortunately I'm regretting it. I wish they would reverse everything back to where the way it was just focused on improving tools within the program. It is so hard for me to say this too because originally I loved it..Version: 4.9.1

BrutalI have tried to edit my clients videos multiple times and it saves as just a black video.Version: 6.4.2

Disappointing!! So many things to pay for even thought it’s a paid app.I was excited at first but after I started using, I realized over half of the feathers they want you to pay an additional $10. Then they have another membership option that lest you connect to go pro and other things. Potential to be great..Version: 6.4

Video to tvTerrible!! Kept buffering. And then stilted throughout.Version: 6.4.5

The most buggy App ever!!Techsmith are a reliable company so I thought I was safe with this App. It has caused me nothing but trouble and often freezes. It’s so unreliable that I rarely use it for my PT clients anymore. The latest drama has it freezing on a screen leaving me unable to retrieve any of my client videos. Be careful!!.Version: 4.4.1

BizarreDownloaded after hearing about it on a podcast. £5.99 to then be asked to subscribe again. RIP off don’t download.Version: 6.4

Good, but not greatTHE GOOD: Great telestrator tools. Great to be able to speak to the video that you are evaluating. NOT SO GOOD: Hard to navigate through the app to find things you need (adding coaches, finding features, etc). No ability to add text to your videos. Not great camera qualities- they say it’s HD but I don’t see that at all. Can’t zoom in well, loses video quality. Can’t import video from other apps without them being choppy..Version: 6.4.5

This APP SUCKSI wanted an app that did what it said it was for... NOT a bunch of web links to CRAP I don't need OR want.. DELETED - a much BETTER FREE app is available.... Thanks again for nothing!!!.Version: 4.6

Very useful app but...I think this is a very useful app. Fun to use, and applicable to almost any scenario (besides sports) in which body movement needs monitoring, for whatever reason. My only complaints are that once a video has been 'analysed' there is no obvious 'save' button. I eventually found out (through trial and error) that to save an analysed video you need to press the voice-record button - videos can't be saved unless this button is pressed at the beginning and end of the analysing process - not helpful if you simply want to analyse a video without voice input (e.g. voice-feedback may impractical in a very noisy setting, where a coach may find it easier to simply explain an annotated video clip directly to a player, without the need for a voice recording). Also, I noticed that previewing analysed videos requires a 'preparing video' process, which can be quite slow, even for very short videos (not ideal in a fast-changing environment, where quick and instant feedback is required, such as a tennis match or other fast-moving sport activity). Otherwise, this app easily merits 5 stars. The issues I've raised should be quite easy to address via an update..Version: 2.1

Just don’t do itI.Version: 6.4

Too expensiveListen, I bought the app for $6.99, then I saw that I had to pay an extra $13.99 for more tools, which I did, and so after spending $21, I find out I can’t even export my damn videos at a decent resolution to back them up on my computer? That’s messed up and you guys are greedy AF. 1 star until HD export is STANDARD. I’m sick of greedy devs and subscriptions..Version: 6.1

Brutal Cancellation problemBeware they will not let you cancel your free trial easily. Has taking me three days with no success! Day four, still no success and with reach out through email and text, no response! I hate apps that have to trick you into purchasing and try to keep you locked in! The cancel button should be as easy as the buy button!!!!!!.Version: 6.4.5

Can’t import Slo-mo videos anymoreThe product description still claims to be able to import 240fps slow motion video from IOS devices but this is no longer the case as the app does not support HIEC/H.265, the setting for 1080p, 240fps. Unfortunately the product is no longer any use for high speed analysis (I used it for archery)..Version: 6.4

Missing FunctionsOverall, a helpful app. Several things could make it better: ability to crop, rotate. Without the option to rotate, sometimes it defaults to where you can’t view your video full screen in the orientation you’d like. Secondly, disable “app switching” by swiping. Often times I am swiping to speed through a part of the video and inadvertently swipe out of the app..Version: 6.4

Can No Longer Export to Camera RollIssue exporting to camera roll. Could be due to latest IOS 14. Keep getting error when Export from App -> Photos “Saving Failed - Your video could not be saved tp the camera roll”.Version: 6.4.5

Not happyI paid $8 and can’t do anything without buying an extra subscription. I would like a refund.Version: 6.4

Video editing issues. Lack of supportIf someone can contact me, I will adjust this review. The app would be great if 1. When I recorded a video from my phone and transferred it to my iPad to analyze, I didn’t get 3/4 of a black screen. I have followed the steps to adjust video quality and what not, still to no avail. 2. I wish I knew that the angle and other features were an add on expense. 3. I wish I could actually message or email or call someone to get help with the app. The only support I’m seeing online is the how to section, question and community sections..Version: 6.4.5

Ok but a bit frustratingI purchased this mainly to draw angles on people to record joint mobility. The angle tool Is frustrating as it can’t be adjusted or increased once placed and so you need to delete and redraw. With a small screen it’s not always easy to get the placement correct. Unfortunately there is no good screenshot option or ability to mark up a photo, the screenshot using the iPhone buttons leaves all the onscreen options in full view..Version: 6.4

Coachs eye reviewBit clunky to be honest. When you upgrade its takes a while for the app to realise, leaving you with constant messages about wanting to “upgrade” Once the upgrade takes effect uploading videos into a locker seems straight forward, but if you don’t go into each individual video and select “everyone can view” ... well nobody can view and until you work that out it’s frustrating I’ve not yet tried the review capability, but let’s see how that goes 3/5 for now.Version: 6.4

Poor website and customer supportThe app is good but I think the website and customer support are not reflective of the cost for a team’s subscription. The app malfunctions a great deal and once you subscribe it often won’t show/update in your app. There is no support on weekends when most athletes are competing or have the time to review tape..Version: 6.4

Good … but could be greatA really good app to help a coach discuss performance with the athletes (in my case gymnasts). It would be great if it had a video delay function … so you could start the video running and it showed on the iPad screen what happened a minute or 30 seconds earlier … then had the option to save the last x seconds of footage. That would be worth signing up to th pro for. Currently I have to use a different app for this then import the video into coaches eye..Version: 6.1

Disappointed with this appI have had this app on my wish list for a number of years now. I eventually got round to buying it and I have been disappointed with the purchase. I have previously used the free app Coach My Videos and this puts Coaches Eye on the subs bench. Why? Because the basic features such as sharing, measuring angles and spot light are not part of the basic feature on Coaches Eye but are on coach my video. Go with that over this. I’m getting my money back..Version: 6.1.3

HiddenI paid for this app hoping to get all the features but to find out there are even more charges inside the app. Bit of a con, should be free with the app purchase..Version: 6.3.1

Good app, unforgivable business practicesThis app is very useful for my own coaching needs, however after forking out £6 for the app I was disappointed to learn I had to pay more for basic functions like angles etc. however what is worse is the fact you have to pay extra, I mean a whopping £10/month to export or use HD footage, which is frankly disgusting as they are merely masking a key function of the iPad - HD video recording. I am looking for another app that offers users basic functions without continued extortion attempts by the developers. I would have rather paid more up-front for functionality and HD footage; I certainly won't be giving them £100/year for that luxury. Such a shame a great app has been spoiled by corporate greed..Version: 4.6

Downgrades HD videos to SD without subscription feeUnless you pay them $15/year, the App will downgrade all your video to SD on export, even if you haven't done anything to it! Also duplicates all your videos, taking up GBs of space..Version: 4.6

GlitchySo far app has been awful. Fails to create any finished video due to saying there’s a problem with my files (there isn’t). If it does manage to finish a video the perspective is completely warped and cuts 95% of the image out. So far an absolute nightmare. Great premise but poorly executed..Version: 6.5

Has potential to be a 5 star app....I purchased the higher end so that I could place an highlight Circle around a certain player within a video. Problem is once you place the highlight Circle around the player. The Circle stays throughout the entire video. Highlighting anything that cross it’s path. I’m so frustrated as there are no instructions. I sent several messages to tech support - - no response..Version: 6.0.2

Fatal bugs and no supportAs indicated above, can’t share video and no support to fix the issue. Save your money..Version: 6.1

Coaches eye ripWhat a rip off buy the app and get screwed for more money a holes.Version: 5.3.4

Support for google drive is brokenThis seriously disappoints me since ALL videos that I want to import are on google drive, making this app useless for me.Version: 6.1

Horrible updateI bought this app a few years ago & loved all the features. Over the years they upped the price & now have subscriptions?! I paid 15$ for this app but have not used it in about 2 years. I logged on today & it told me I needed a subscription to access the features?! I wouldn’t have purchased this app in the past if I knew it would update & now ask for more money.... it’s not a great app & can be complicated to use not to mention it’s not worth the price... I will be using the mark up function from now on that my iPhone includes for FREE..Version: 6.5

Good but any basic part costs £4 extraVery good but... I have used this for some time on my iPhone but the iPad update now requires £4 extra to be paid for almost any option. I use it for golf. Comparable apps will full functionality can be found for much less. Corporate greed was mentioned in one review. My feelings exactly..Version: 5.0

No instructions + Pay for trial onlyWhen I first tried to download this app it assumed that I wanted the “Pro” version when I didn’t even know what I was getting. Then when I got back to the $5 app, there was no information on how to do anything. Also, paid for a trial version. WHY!!!! Have heard good things about Coaches Eye, but not user friendly. Not sure this is a good thing..Version: 6.3.1

App is great, but they charge for everything!The tools in the app are awesome. Great for analyzing athlete performance. However, the developer tries to charge for everything! First they charge for additional tools. Then they try to charge you for sending videos via email or force you to post the videos publicly. If you send to YouTube, they want to manage your account. It's ridiculous..Version: 4.5.2

Rip off!Makes it look like functionality is available in the base app to measure angles but just a ploy to make you buy add ons. Don’t waste your money!.Version: 6.4

DisappointedPurchased the app for $8 and the only thing you can do is create a profile and a password. Can’t access any other functionality without first signing up for a 15 day trail or paying $120/yr it seems to me. Also, when trying to sign up for the trial via the app, it freezes up! Seriously disappointed..Version: 6.4

Was great but now...Well I have had this app for a while now. When I first purchased this app. It worked well and was really good. But now months down the line I’m trying to import videos it’s stopped working this app is now useless to me. And apparently there is nothing that can be done, so not to sure what to say, but be careful as it might look great at first and then it stops..Version: 6.4.1

Comment importer des vidéos de mon albumComment importer des vidéos de mon album.Version: 4.3


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