Kohl's - Shopping & Discounts Positive Reviews

Kohl's - Shopping & Discounts App User Positive Comments 2024

Kohl's - Shopping & Discounts app received 15 positive comments and reviews by users. Can you share your positive thoughts about kohl's - shopping & discounts?

Kohl's - Shopping & Discounts for Positive User Reviews

✓ This app ROCKS!I can't believe anyone that has used this app would give it less than 5 🌟s! It's very versatile! I love that I can do everything from shopping, ordering and tracking online purchases, to checking "in store" pricing. From paying on my Kohl's charge, reviewing previous purchases to storing and retrieving my coupons! And I love that I don't have to worry about having my scratch-offs anymore since my percent shows right in my app! The only thing I would fix is, when I scan an item, it should show me the current price for the actual size and color item I scanned. Currently when I scan an item that has another color/size on clearance, it shows me the clearance price. I noticed that when I scan an item it would leave the size blank, then when I select the size of the actual item I have, the price of my item changes. That can be frustrating but other then that, I simply love this app!!! This app ROCKS!.Lologyal67Version: 7.99.142

✓ Wrong merchandise received.I don’t mind shopping online, and like most people, it’s become a necessity. I have had MULTIPLE issues over the last year with items I’ve ordered on the Kohls app. For example: In one instance, I ordered a pair of women’s shoes and was shipped a 3pc bathroom set of toothbrush holder, soap holder and cup. In another I ordered a woman’s dress and received a child’s. Both instances were huge issues when I went to the kohl’s store to return the items, as they were not what I ordered. Both instances were very frustrating, dealing with the employees/managers that either didn’t believe I was telling the truth, or didn’t know HOW to help me. Although I have continued to shop online, I am less likely to use Kohl’s. In both of these cases, the items i ordered were in the 40 dollar range. I am much less likely to order anything expensive, not knowing whether the item I will receive will be correct, and if it isn’t, how it will be handled by the customer service employees when I try to have it rectified..LovelylorilipsVersion: 7.58.99

✓ Track Kohl’s Cash & Rewards Right From The Shopping AppThe Kohl’s app does it all. As you shop, the app racks up new Kohl’s Cash while the built-in wallet is ready to apply previously earned Cash and Yes-To-You Rewards before checkout. Not only that, but any other possible coupons, promo codes, or discounts are listed in the same place. You get to choose which you want to apply. In most cases, this smart app automatically picks the best combination of allowable savings. What other company does that? Just like in the brick and mortar stores, you can earn more Kohl’s cash during sales which is emailed to you and electronically added to your Kohl’s account wallet. If you pick up purchases items at your local store, there is a $5 Kohl’s cash reward waiting for you. Shopping on the app is easy. The search function works well. I have come to prefer shopping on the app over my computer if I cannot get to the store. Every developer should aspire to build a platform that functions this well, is user friendly, and offers the Kohl’s shopping experience loyalists have come to love..Lizardman137Version: 8.0.9

✓ I wish I could give it 5 stars!!!I really do love this app and use it frequently for a myriad of things at home and in-store. I adore the buy online/pick up in store feature EXCEPT, on numerous occasions when shopping my local store in the app, specifically filtered for my local Kohl's and items that are available for pickup today, I begin trying to put things in my cart only to be told "not available at this location". Some even say "not sold in store". So I find another deal or product and settle for my 2nd choice. Later when I'm inside the store I inevitably walk by my first choice and the items that were "unavailable". 🤦🏼‍♀️😕 I don't know if it's my error or system error but when there are discrepancies, it ends up wasting more time than it saves. Beside that I really LOVE the app and the customer service at my local Kohl's!!.Nicholas NaimeVersion: 7.26.56

✓ My Kohls App won’t update/ or reload from the App Store.This is the 1st I’ve ever written a review. I am writing this one because I was having problems updating my Kohls app. I tried multiple times. * Each time I attempted to update my app I received a pop up message stating my Kohls app had been discontinued from my Apple and ITunes app. I don’t understand this. I deleted my Kohls app and attempted to reinstall, hoping it would clear the problem. But no.... it didn’t work. I need help to get this straightened out. I’ve always enjoyed using my Kohls app to order on line. I don’t want to rate this until I understand and hopefully get this corrected. I’ve been paying my Bill in full each month for years. That should not be a problem. Please advise..Meme McDVersion: 7.66.107

✓ I love Kohl’sThey offer amazing EXISTING CUSTOMER appreciation! They value their cardholders and existing customers. I love the frequent discounts, offers, rewards and Kohl’s cash. Kohl’s doesnt just say they value their customers, they live it! I feel highly valued as a customer. Those discounts, promotions and cash rewards — even the fact that I can keep the hangers — keep me coming back! Kohl’s’ competitors should take a lesson! So many companies focus on attracting and acquiring NEW CUSTOMERS yet neglect existing customers. Shame on them! Kohl’s’ staff is typically very pleasant and the stores are typically clean. Given all that can go wrong in retail and in a retail environment, I think Kohl’s is pretty great in every way. Covid caused numerous well-known big box retailers to eventually go out of business… I hope that doesnt happen to Kohl’s. Keep up the good work Kohl’s. I value you!.DoubleT223Version: 8.0.16

✓ Needs iPad version & rewards activityFirst, I like that the app is pretty easy to use and navigate. However, it needs an iPad version that has landscape capability. Second, the rewards activity page has given the same “pardon our dust” message ever since the switch from Yes2You rewards. I want to be able to see how much I earn on each item I purchase, not just the total Kohl’s cash I’ve earned so far. Third, the accuracy of in-store availability of sizes could use some improvement. If it says limited availability, I expect that to mean there is at least one in stock in the store. Half the time I can’t find the size in store. Or, the app will show not available when I’ve literally just scanned the tag in the store or I go to another store & find a size even though it said not available..Iluvedward1Version: 7.70.111

✓ Hate hate hateIf I could give this app 0 stars I would... since I downloaded the app over a year ago I have had nothing but problems with logging in... the only way I can actually log into my account is by going through the full website... what’s the point of even having an app at that point? It tells me my pw/email is incorrect and yet when I go to the full site I have ZERO issues with the exact same email and pw. I’ve even had issues paying my bill bc of this (incurring a LATE FEE of course), reset my password MORE TIMES than I can count, emailed costumer service and STILL cannot log into my friggin account!!!!!!!!!!!!!!!!! I can’t tell you how much money kohl’s has lost bc I haven’t been able to complete my purchases in the app, becoming too frustrated to even bother going to the full site to start the process all over again.Mrs YelvingtonVersion: 7.50.89

✓ Rewards connectivityI had no trouble using the app to shop. It was quite easy. I had a terrible time getting my rewards connected. I chatted for over an hour, with no avail, it ended with I don’t know, call the 800 # tomorrow. So I did. After I finally got them to understand, they had to manually link my rewards to my app. I told them it still wasn’t displaying my rewards, I got told just to give it time. I waited over an hour, still not connected. So, I was just about to call again, but I decided to sign out of the account, and sign back in. Then my rewards account showed up. I was getting rewards emails, but no where in those emails was my number, like the app directed me to find it to enter it. It is all good now, but it was a lot of drama to go through to get my rewards for giving them my business. And neither agent I talked to told me to sign out and back in, I just got told to wait and call back if it doesn’t come through..Beth8339Version: 8.0.5

✓ Love the App and sorry for the previously bad reviewSo my first reviews was bad. I wrote it all of two seconds ago. My app refused to update. I was devastated, hurt and felt rejected by this wonderful app. Without the update I could see nothing!!! My heart was broken, I couldn’t see any of the things that I longingly look at every day and try to express self control so my husband won’t be upset when he sees the Kohl’s bill. So after a pathetic rant and plea for help, I submit a bad review and the app then decides to update! I love this app! I love that it stores all my coupons for me and when I’m curious to see my mystery coupon it shows that too! It is so handy to scan things at the store when they’ve been put on the wrong rack. It is nice to see how many rewards points I have and also helps to determine how much I spend when I’m shopping! Love the app and glad it updated!.Jordan.a.89Version: 7.34.71

✓ GREAT CUSTOMER SERVICE AT Kohl’s FLORENCE KY!!I went shopping there last week for Father’s Day gifts. Hi but a few tops and some shorts for my husband and I are staking we bought all the wrong size. I brought them back after Father’s DayTo exchange out the sizes I had one of the employees by the name of Connie, who was ABSOLUTELY AMAZING!!!She stopped what she was doing and help me! She ran all around the store trying to find the right sizes, she was paging people to try to find the things I needed. She was absolutely amazing!!!! Then I went to customer service because she couldn’t find some of the shirts, so I went to customer service and a girl by the name of Alex or ALEXIS, she helped me out there and she was also amazing!!!Helped me with everything! Made it seem so easy! I wish other Kohl’s stores had employees like these two women!!! They deserve a raise!.Wife who bought wrong sizesVersion: 7.51.90

✓ Worst app everI usually do not write reviews, but this app has frustrated me so much, I felt compelled to do so. I am a busy working mom, so, I rely on the convenience of mobile apps for easy bill pay. Well sometime earlier this year I paid my bill through the Kohl’s app and it charged my account THREE times! I had enough money in my account at the time and though it was frustrating, I thought maybe it was human error or even a glitch. Well fast forward some months and here we are again. After having went through that debacle I am always very careful when paying to make sure I don’t hit the button more than once nor am I signed up for auto draft, and wouldn’t you know, IT CHARGED MY ACCOUNT TWICE!! So now I’m of course livid, especially because I did not have enough in my account to cover both payments. I called customer service and they make it to seem like it is something I had done, which is making me even more upset, so, finally after speaking with three different people I was able to speak with a supervisor, who assured me they were going to take care of everything. I called today and not only did they NOT take care of it, they never even cancelled the second payment!! Then the customer rep I was speaking with had the audacity to say well you know you can call your payment in to us!! Worst customer service and app ever!!.Reviews from SCVersion: 7.35.73

✓ Need to put in Kohls card every time use wallet!pppThe Kohls app has always been handy for me in the store and ordering. Friday while in Kohls I got up to the register and I couldn’t access my coupons in my app wallet without putting in my card number. Fortunately the cashier asked what my % was on my coupon and she gave it to me. Saturday I went in a different Kohls and fortunately I checked my phone app before getting to the checkout and again I had to put in my Kohls card number. At home to check what is in my app wallet EVERYTIME. I need to put in my Kohls card. I believe in security but this is really unhandy and rediculous. I don’t have my card memorized so how safe is it to hold it in the store putting in the number so I can access the coupons and rewards..DeadgirlfanVersion: 7.35.73

✓ Just fix the order sectionThe rest of the app works pretty well. Great filtering options when shopping, easy to navigate, the wallet shows all coupons, Kohl’s cash, and reward points, etc. I love that I can see my Kohl’s credit card balance and info in the app as well. BUT the “Orders” section is so frustrating. When scrolling through the list of orders, all you can see is an order number, date, and a total. You have to click on each individual order, and then click another option just to view the items in the order and detailed info like if the order is ready for pickup, has been shipped or delivered, etc. It’s especially frustrating when some items in the same order are being shipped and some are being picked up and everything is arriving at different times. My suggestion: take a tip from Amazon’s “Orders” tab. At first glance you see pictures of each product ordered and when it will arrive. The complete opposite of what Kohl’s does..TheBestJess90Version: 8.0.4

✓ Used to love Kohl’s App but it won’t show Kohl’s CashI have used the Kohl’s App for years and have loved it. A week ago it was updated and suddenly showed my Kohl’s Cash balance as $0 which was incorrect. I signed into Kohl’s.com on my iPhone SE2 and saw the same $0 balance. BUT when using a desktop computer at home I saw the correct balance of $20 Kohl’s Cash. I have chatted with and spoken to Kohl’s Representatives on several occasions who have confirmed that my Kohl’s Cash is current and they do not know why I cannot access it on the app. I can see my Rewards Points accurately on the app but not my current Kohl’s Cash. I have deleted and reinstalled the app repeatedly. I must be the only person having this problem, but having to print emailed Kohl’s Cash and carry it into the store defeats the purpose of having the app. I hope someone can fix the app. I hate killing trees printing emailed Kohl’s Cash..JanwholovesherfurbabiesVersion: 7.79.121