Hallmark Movies Now Negative Reviews

Hallmark Movies Now App Complaints & User Negative Comments 2024

Hallmark Movies Now app received 43 complaints, negative comments and reviews by users. Have you ever had a bad experience using Hallmark Movies Now? Can you share your negative thoughts about hallmark movies now?

Hallmark Movies Now for Negative User Reviews

✓ Countdown to ChristmasThe app is great and functions well. Easy to navigate, sometimes glitches when I go from watching on my phone to watching on my computer saying I’m watching on more than one device even if I closed out on the other device. Other than that no issues on function. I love watching Christmas movies and came here for just that. I signed up last year and was EXTREMELY bummed to learn that the new countdown to Christmas movies were not on there. This year I’m even more bummed to learn that last years movies are not on there and there are barely any new movies from what was on their last year. I wish that you would do one of two things. Add more new Christmas movies to the movies and mistletoe section or make a movies and mistletoe app so we can pay for just that. I’m even ok if I have to watch them a year behind but currently I don’t get to watch any of them at all and I don’t think that is fair for 5.99 a month. I would love to hear back from someone about this. Thank you for your time in reading..Courtneylynn05Version: 5.4.1

✓ Wish It Was Closer To Hallmark ChannelI travel lots so I don’t have cable at home and was hoping that this app would allow me to watch the movies I love but don’t always get to watch because many hotels don’t have the Hallmark channel. After months of paying a high premium for this channel, I’m disappointed. I pay for other network channels and I get to watch what I miss. Hallmark doesn’t give me the same opportunity and I pay almost 3 times more for Hallmark than other network channels. On a positive note, they did have more movies with people of color as main characters in love than the Hallmark. That was refreshing and raised my rating. Unfortunately, it’s not enough for me to keep paying so much..JenivaVersion: 5.0.3

✓ Eh…..The app runs slow. I know your probably thinking it’s my internet but I have the best that I can get from AT&T and it’s the only one that buffers all the time and will totally freeze so that you have to get out and come back in…. Find the movie you were watching again and then fast forward to where you left off. Definitely not my favorite I’d like to say that the amount of shows and how current the shows are doesn’t reflect in my star rating but it probably does. I specifically got the app because I knew that I would be traveling a lot over the holidays and wanted to see all the new holiday movies and NOT ONE was on there. Most streaming lines know that people are dropping cable and if we are specifically paying extra for an app then we want the most current stuff. Ok, so don’t give it to us the day it comes out; wait a day or two…. But we should still get the current movies. With that said, I’ve dropped my renewal..R Scott-LofasoVersion: 8.68.3

✓ Paid for subscription, and have yet to be able watchWe bought this app for my grandmother’s (she LOVES Hallmark!) TV, when we couldn’t get it to work, we got a Roku and was finally able to get it it up and running (after months of going back and forth on email, it takes WEEKS to get a response). She was able to watch 2 movies and now it doesn’t want to load, and then logged her out. So we loaded it onto our new AppleTV in our living room so we could let her watch it. It’s a hit or miss if it works, and it logs her out a lot. Half the time it errors out when she clicks on a movie. Our grandmother is 92 years old and just wants to be able to watch her movies. We bought this for her as a present last year (Octoberish of 2021), and this has turned out to be a miserable headache for us, much less a huge disappointment for her. We prepaid for a 1 year subscription and we have really been able to enjoy it. I wish we could get a refund because this is ridiculous to go 2+weeks in between their email “canned” response. Like do you guys even READ the emails?? The information you ask for is in there, to take 2+ weeks to ask us information on what what was already in the email was painfully frustrating!!! Save your money…this app isn’t worth the headache..Batgirl6209Version: 8.1.54

✓ Disappointing & FrustratingLove the concept of the app, but it doesn’t work very well and I’m disappointed with the selection of shows/movies. If it were free, I would understand why only older shows and movies are available to view through the app. But it’s not free. Sure, I’m not paying for a full cable service here. Nonetheless, I still expected better. Set aside the poor choices available, and I’m frustrated with the performance of the app. Fast-forwarding or rewinding is an issue. The app often locks up, so I have to close out of it and reopen to get the movie to continue playing, and certain selections won’t play at all. The screen goes dark and a notification that “playback isn’t working” pops up. I checked for app updates, and none were available. I’m glad I opted to only pay for one month to try it out, versus paying for an entire year in advance..Ducatigirl76Version: 5.0.3

✓ Just OKWe decided to cut the cord on our expensive cable bill. My favorite channel was Hallmark. So we signed up for Hallmark Movies Now. There was very little information about the app & they gave it wonderful advertisement without telling you how limited it is. While all the movies we have watched have been very good, they are older & some even outdated. None of the newer movies we thought would be included are there. The app is difficult to figure out & move around in. Some of the movies don’t save your place if you stop midway & then have to find your place when you come back in. Some have been difficult to find again. Both the app & selection need work but since it is my only choice without cable, I will hang in there. It can only get better..Sam7474Version: 5.4.1

✓ Waste of Money/Subscription*DO NOT GET IF YOU’RE LOOKING FOR OLD HALLMARK MOVIES* Do not buy or subscribe! Very deceiving advertising. I purchased a month to month subscription thinking I’d get all the classic Hallmark movies of the past, but this is bottom of the barrel movies that I’m not even sure have been aired on the hallmark channels. If you’re looking for any Candace Cameron Bure, Lacey Chabert, Alicia Witt, Danica McKellar, or any of the classic Hallmark Hunks avoid this app and subscription. It has nothing you are looking for. I’m honestly mad I wasted 10 bucks on truly horrific movies. Please don’t make the same mistake I did. I really thought that this would house the old hallmark movies of Christmas past, but I guess you just have to catch them on cable at 4am and not the app they ask you to spend money on. 🤷🏻‍♀️ Do better Hallmark. Very lame..Princess C. Banana HammockVersion: 8.1.29 (36246)

✓ Needs workWhile I’m happy overall with the selection of content and not having to watch commercials, there are issues with the functioning of the app. Like others have said, you have to log in EVERY TIME you open the app. If you just finish an episode in a series and click to watch the next one, the app stalls. You have to close the app and open it again. The app will often shut down. While there is a watchlist, it often doesn’t register what you’ve been watching. Search is often not accurate or when an episode comes up, you can’t easily get to the series for that episode. I really hope that you will fix the things that aren’t working and consider adding more functionality..Emers121Version: 8.1.29 (36246)

✓ App controls too smallLove that I can get access to Hallmark content without cable, but the app is frustrating. The control buttons are two small. I either end up finger-smashing my screen to try to get it to respond, or end up hitting the wrong control and messing up my video. In particular, the control to get out of a running video is the worst. The “exit full screen” one. It’s right next to the progress bar, so often instead of backing out to the main screen, I accidentally jump to the very end of the movie, and then can’t get it to stop because the pause button is too small. They time out, and the app closes them automatically. I’ve accidentally ended multiple movies this way, and am frustrated that I have to start them over again. Would love to see an update with larger controls. Also would love a picture-in-picture option..Tvfan44Version: 8.84.4

✓ Don’t be fooled you still need cableI had high hopes for this app and was a subscriber for two years. During that time very little content was added and the movies are so old, hardly anything new. I kept my subscription so I could watch the When Calls The Heart spin-off When Hope Calls only to find out 6 months later they brought to Hallmark channel. That was the final straw for me. Why am I paying for app only content that you then decide to just put on your cable channel anyway. I’m a cord cutter and basically just buy the When Calls The Heart season on iTunes, and use my friends cable login to unlock the Hallmark app, which is also limited but at least has the new content on it. This is a great idea and could be an amazing extension of their current offerings, but right now it’s treated like the red-headed step-child..MimiH85Version: 6.0.3

✓ Content good too many glitchesI usually only subscribe from October thru December, and always encounter glitches, some of which have been fixed. This year, however there have been too many. The worst is that even though they have taken my payment for the subscription, I frequently open the app to find it telling me I must subscribe to watch. Usually backing out and coming back in resolves the issue. Today, however, it will not recognize my subscription even though the bank shows payment made Another issue is that in some movies the movie cuts off mid sentence when there is still a few minutes in the movie and starts spooling for the next movie The other and very important issue is closed captioning issues. I have to set them every movie, and for some it won't work at all. If I press pause and swipe up to add cc, the option just disappears. In the past, cc had remained on once I choose. Now, even if I am watching movies back to back, I have to reset each time So basically I am paying for an app that frequently denies access, cuts movies off before they are complete, and does not allow cc for some movies. (the same movies did have cc in the past). I like the content both Christmas movies and the access to some Hallmark Hall of fame movies that I like to rewatch. But cannot see paying again for something that glitches so much.MileobeVersion: 8.92.0

✓ Just downloaded todayI downloaded this app on my Apple TV today and started the free trial. It crashed 5/6 times before I managed to select a movie and watch it. Not great, but at least I saw a movie. I then selected a second one to find out I’d been logged out by the app. I tried logging in again. It wouldn’t accept the password I’d created 2 hours earlier. I tried to log in via my iPhone. Still no joy. So I reset the password. Tried again to log in with the new password. Again no joy. Tried contacting customer service to find out they closed 5 minutes before and won’t be open until tomorrow morning. I created a brand new profile uninstalled the app and reinstalled. Tried to log in with the new profile. Same result. Obviously the server is down. How can customers be expected to wait a full day for service?!?!? This is truly horrible in this day and age. I’ve sent an email as instructed. I got an automated response. I replied with more detail and nothing. If I have to wait a full day, I’m cancelling the trial. Not worth the hassle if it is going to crash regularly and keep logging me out!!!.AlesandraBVersion: 6.0.5

✓ Problems continue and continue and continueOnce again logged off after an hour of watching…why won’t you fix this???! ——————————————————————————————- When will new mysteries be added? ———————————————————————————————Once again the Roku app closed and it was because we had watched for an hour then we were logged out…Why? Why?! Please fix! ——————————————————————————————— So, why oh why does the Roku app log out after an hour of watching?! And why isn’t it being fixed?? Was logged into the app on iPad, an hour later it logged out AND logged out the movie being watched on Roku. Some of the problems noted below from the last review have been fixed, thanks! ———————————————————————————————- Well, the new format is sleek looking and I like some of the reorganization options. There seem to be a few bugs though. The iPad app will not let me save to watch list and it takes a long time to load. The Roku app takes forever to open and every movie, so far, freezes an hour or more in and the app has to be exited and reopened in order to finish watching it. There is too much buffering, which was not a problem before. Just a side note...why so few mysteries? There seem to be so few available yet so many on the cable channel.———————————- And once again I ask, why no new mysteries on the streaming option?.DaekwVersion: 8.84.4

✓ If you’re charging for content, give the new stuff, too.We recently made the switch to internet based live tv and I was missing my Hallmark Christmas movies and was stoked to find this. Unfortunately these movies are all old and seem to be the cast off movies. If you’re paying for content, Hallmark should be giving you its newest movies too. Hallmark missed the mark big time on this one! I was given error messages during the setup process and told that my payment wasn’t accepted for the ‘trial’ of this app. I wasn’t able to set up the app for use with my device or my internet tv device. Just over a week later I received a $5.99 charge to my credit card. Hmmmm... I wasn’t too bummed because I was excited to have Hallmark movies again. UNTIL I REALIZED THEY WERE OLD MOVIES!!!! I promptly canceled. Sad that I was charged for a bogus app. Definitely NOT worth $5.99..KillablondeVersion: 5.5.0

✓ Not enough contentI cut the cord a year ago on cable because the amount of television I watched versus how much the bill was costing just wasn’t worth it. The only channel I miss is Hallmark, and more specifically the Countdown to Christmas on the channel. I found out about this app and I was elated!! I quickly downloaded the app and said “here, take my money!” After 7 days of watching the app and feasting on all things mistletoe, I’ve gone through all the content. Now, I don’t binge! I don’t have that kind of time. What I’m trying to say here is, the same 12 movies are all that are available! No new content has changed and with the shear amount of content that is available on the channel, I’m perplexed. How is it that cable customers pay the monthly rate for 100’s of channels and I pay $5 for one and I get very little??? That does not compute. I’m ending my subscription at the end of the month, which is so sad because I would most happily watch Christmas movies all. Year. Long!.Klynne1976Version: 5.5.0

✓ Love the content; lots of technical difficultiesI love the content; that’s why I bought a subscription and downloaded the app. Unfortunately, I keep having problems with it on the technical front. I have NEVER gotten it to work on my phone (unless I unhooked it from WiFi and used up all my data for the month), while it works on our iPad, and both are connected to the same WiFi! Customer service did give me lots of suggestions, they just didn’t work. :( Also, several times I have logged in on the iPad (the working device), to be told the server isn’t working right now. I don’t have this problem with my Netflix apps; but I would rather watch the Hallmark content! So while I like what they offer, it is a real hassle for some reason for me. I hope it is not for you! The membership price is great so you could always give it a try, and they sometimes offer a free month..Minpin listVersion: 5.2

✓ Love Hallmark Movies and Shows but.....I really love Hallmark Movies, shows and series but their app leaves a lot to be desired as far as content goes. Signed up for a year and enjoyed watching some old shows but quickly got tired of the same old shows being rotated through as something new. Took a break of about eight months and resigned up when they changed the name on their app hoping that they had updated the content as well. A few newer shows but actually still had shows from almost two years before. Don’t expect to receive access to the rich library of hallmark shows or even on demand access to current shows. Probably will let my subscription lapse again unless they fix the content problem..Rickh15Version: 5.0.3

✓ Decent for the price but still a disappointmentI love finally having access to some of Hallmarks content but was disappointed because I paid for a few months of the service hoping I would get to watch all the Christmas movies. Even if they didn’t want to give us access to all their Christmas movies it was still such a small amount of holiday releases that I watched it all by the first week of December and then only released a few more after that. Also, there should be a feature that shows what you have recently watched because if you start a show or movie and don’t remember the name of it, you won’t be able to find it again without scrolling through all the content again. I would have just appreciated more info about what would be released on the app before I paid ie we love giving you access to our older movies and shows and while we won’t release 2019 movies on here there is enough to keep you happy through the New Year. At least then I would have kept waiting and expecting new content to come out.JonsgaardmamaVersion: 5.5.0

✓ Not Worth ItFor those who want to say there’s another Hallmark app to use, you must have a cable or satellite provider to access it, so...it’s kind of missing the point. I don’t have cable or satellite or SlingTV anymore because it seemed pointless to pay for it primarily to watch Hallmark movies at Christmas and mystery movies in the spring. But apparently that is really my only option if I want to watch *any* of their popular, recent movies or series. I find this really frustrating and immediately cancelled my trial membership when I discovered this. I don’t know why you would even offer an app with a monthly fee for your mostly old and not-so-great movies and shows. I was led to believe I would have access to Hallmark’s *entire* library of shows, whenever I wanted, and that’s the only reason I signed up. I’ve never left an app review in my life, and this annoyed me so much I was compelled to share. Why is it so highly rated?! This app/subscription isn’t worth the money..AppReview1029384756Version: 5.5.0

✓ Very buggyI would give this app a better review if Hallmark would fix the major bugs. There are two that are very annoying which is caused us from no longer using this app. This bugs refer to the Apple TV version I have no experience with other versions. On the Apple TV it constantly logs off. Multiple time a day I need to login again. The second is more of a nuisance. When watching a series if you try to go to the next episode before the timer runs out you get an error. The real annoying item is that Hallmark is aware of the problem and still after several weeks they have not fixed the issues. They only thing they have done is send an email saying that there are issues. This is surprising since all my prior experiences with addressing issues with there service have been very responsive. I had expected a resolution in a few days not a few weeks. So my low rating is for the development team in being so slow to fix the application issues..Pbmarvin56Version: 8.1.29 (36246)

✓ Love Hallmark hate the AppLove Hallmark but the app is awful to use. I have it on my phone and TVs. It constantly logs me out. My phone won’t recognize the log in page so I can not store the log in info to make it easier with the fact the app will not stay logged in! I can use it one day and the next I am logged off. Sometimes even in the same day. Having to go through the log in almost every time I use it on the TV is ridiculous and so time consuming! Every other app I use stays logged in but this one. If it was just one device then it would be the device but it’s the phone and 2 TVs!! They also don’t update the movies that much. Same movies all the time with minimal changes. It will say new movies but they are not new and 2 months prior it gave me the same movies as newly added! More selection would be nice. When paying for a streaming service they should be offering new movies and a better selection. Hallmark has thousands of movies so why is the app so limited!.Trin2faithVersion: 8.68.3

✓ Hallmark won’t help you if you have issues...I am writing this as a review of two Hallmark apps. I am putting this her as they removed the other app. I had both this app and the eCards app. A few years ago I had issues signing in on this app. I contacted Hallmark and got told it was an Apple issue. I contacted Apple and they explained why it wasn’t their problem but really Hallmarks. Contacted Hallmark again and no help and a refusal to return my money. I canceled my subscription. Fast forward to now and they eCards stoped working correctly. I wrote a review asking for help (and I had just renewed my subscription). They then removed the app and contacted me. After having to answer sever emails I just got a reply that basically made it all facebooks fault that it didn’t work so once again “passing the buck” to make it not their fault and no offer to return my money. Completely disappointed in this company and their lack of support..☀️jbVersion: 5.5.0

✓ Horrible TV & Phone AppHallmark Movies Now - I just downloaded this app and signed up for the free trial before a subscription. One of the worst things about this app on my TV is when I’m in garage sale mystery I have to go back and read what it’s about then it takes you completely out. You have to scroll all the way down to garage sale mysteries again. It consumes so much battery on my device to go back to where I was along with being a pain. It is very clunky and not easy to use. Also it doesn’t have the ability to click into a program and it tell you what it’s about before it starts playing. Without that I don’t know if I am interested. Also, it states there’s hundreds of hours of movies, however, there are so many missing from what I used to watch on Hallmark Movies and Mysteries. You’ll get four episodes of a program when there’s a lot more than that. Another thing I wish there was a way to always have close captioning on instead of having to go in and remember how to do it for each program. It’s also very difficult rewinding and fast forwarding. So far, I’m extremely disappointed and not sure if I’ll purchase the subscription unless this app gets better on my iPhone and television. I know I’m criticizing this app a lot, but I pay for six different subscriptions, and this one is the worst. Please work on the algorithms to improve the iPhone and television app. Thank you..Cantwait2retireVersion: 8.84.4

✓ DisappointedI was looking forward to watching more current movies and shows but was okay with what was offered until the app was upgraded and supposedly improved. Now nothing seems to be working right. The changes made were so different from the previous way the app worked that it needs a user’s guide to navigate. It also doesn’t respond very well while trying to use the functions. I find myself frustrated with how clunky it’s become. The other night while watching one of the shows it froze five times in the final ten minutes of the show and said there was a technical issue that I should check in the app settings. Well, I couldn’t find the app settings anywhere in the app or in my settings. This is definitely one of the worst apps I have. It’s really a shame since I love Hallmark’s programming but this is almost making me think of unsubscribing..Pooch mamaVersion: 8.0.0

✓ Disappointed! And highly disrespectful!!!!I was expecting way more of this app. I love Hallmark, all of their Christmas movies and series are amazing, and so, I was expecting to find what I love… come to find that my favorite movies are not there, the only thing I could catch up was When calls the heart. Additionally, the subtitles don’t work at all… my foreign relatives can’t enjoy watching with me because there’s no way to make the subtitles match the actual spoken language… bottom line… not worth it! Also, be aware that I took the time to read the replies from hallmark admins to the reviews, and basically they say “call us to hear you complaining, and you’re right, there’s little material uploaded, but that should be enough for you”… how is that even respectful or even making any sense… don’t waste your time and money!!!!.@shoppingloverVersion: 8.1.29 (36246)

✓ Glitchy.. Disappointing..It seems I can watch maybe 3 movies in a day, and then I can’t watch anything. It won’t play, or I get Error messages or now, I have a “Missing Page” This page has not been configured as expected. The app freezes many times. Can this please be fixed. I feel like I’m paying for something I can’t use much. It functioned MUCH better for me before the more recent upgrade. I hope this gets fixed. I enjoy the movies and series that are there. I am sure the goal is to have the app running smoothly and hope that can be accomplished. Occasional glitches are one thing, but this is happening quite often for me. This is still happening. It’s not dependable at all. I feel like I’m paying for something I can’t use much at all, sadly..AbcnpsVersion: 8.1.29 (36246)

✓ This Rating is for the App not the ContentThis App is in need of a serious programming team. Every third episode you’ll get a message, Playback not available. The hack is to open the App on your phone, start the episode or movie, then reopen the App on your TV, finally the streaming will usually start. The App opens painfully slow, loads even slower and switching between Seasons, Episodes, genres is almost impossible. I can’t imagine who manages the App upgrades for Hallmark but they must not test the App afterwards. The problem does not exist in any other Apps that I use on my phone or tv. It is a Hallmark issue. If you notice, the last bug fix was one month ago. Other streaming Apps conduct upgrades and bug fixes almost daily. I do enjoy the content very much so I contend with it..TGandiVersion: 8.68.3

✓ Great idea, not there yet...The viewer offers no way to easily skip forward 10-15 seconds and freezes when sliding the viewing timeline, even with great internet service, very frustrating. Also, only old movies are offered and not a lot at that. With the free trial of one week, you will pretty much see what you want to see out of this app and not want to subscribe. Great idea but needs a lot of work. Needs a more versatile viewer and the ability to preview would be really nice too (not currently offered). Needs a greater selection of movies and shows if going to support subscription worth and costs. Ideally, it would be nice to subscribe to Hallmark directly to watch current Hallmark movies and not have to go through a cable provider. That’s what I’m really wanting. Apparently, that is not yet offered by Hallmark..L..f..Version: 5.4.1

✓ Great content, outdated appI love the content on the app. I love hallmark movies old and new so I love what’s available to watch. The app, however, can definitely get an upgrade. Features are just out of date. Most streaming apps allow you to multitask and watch on a small screen while using other apps, this doesn’t. In order to get to your watchlist you have to go to more. Most apps have watchlist on a seeable tab or the list is there when you open it. Also, the closed captioning is glitchy and doesn’t match what they are saying. Captioning is behind by like 10 minutes. In addition to missing features, the app has a lot of glitches and sometimes takes forever to load..MegessVersion: 8.1.20 (36237)

✓ It does the job of showing movies so it gets two stars. But it does the job very poorly.So first the app: the app when all is said and done it’s basically awful. It randomly will drop things off your watchlist—I think it does it if you watch it—but what if you want to save the movie for later viewing because you loved it so much? It doesn’t usually keep track of what movie you were watching in any kind of easy to find format nor does it remember where you were half the time. (Especially true if the app crashed or your battery died) It has series movies and will actually tell you if it is movie nine of 12 but it does not have an easy way to show you what are movies one through nine. Recommended related movies make no sense and appear to be whatever they are pushing. Now about the service (which is not influencing the stars rating): I was under the impression you would get access to basically every single Hallmark movie there is out there. That is not true. You get access to a small selection, maybe 100, and some TV shows. I don’t know if there’s anything current or not because I don’t know what is current but it’s not like I have months and months viewing material here. Also, many of the movies are off-season, so they are offering autumn movies in May. As I said, it will allow you to view the movie and for that he gets two stars, but it overall is a very poorly designed app and one I am highly disappointed in as well as the service..SecretguardianVersion: 6.0.4

✓ Update has ruined my subscriptionI’m frustrated because since the last app update it won’t let me use it on my iPad! My iPad doesn’t have ios13 since it’s an older iPad but has worked perfectly for what I use it for. And since hmn’s app update you can’t even use the old app and since it requires iOS 13 I can’t use it. 🥺 I was excited for an update it was definitely necessary but I’m very disappointed that I can’t use it anymore unless I buy a new iPad. Which = a rather expensive hallmark subscription if you need to update your technology to use it. 🤦🏻‍♀️😅 Overall tho, content has been a bit more up to date recently. So that’s a plus for the, at least. I’ve enjoyed the app. This is just a frustrating issue..C.M.892Version: 8.1.2

✓ Needs improvementThis app is good, but whenever the shows don’t update whenever they say they are going to show the next episode it gets frustrating. I have been watching the way home and it’s supposed to give new episodes every Thursday, but this has yet to happen… I keep checking for updates on the app and check to see if the new episode has uploaded yet but still nothing. It has been about two weeks and I still haven’t seen the 4th episode on the app.. I might as well just wait on the episodes to come onto the dish network hallmark channel since this can’t seem to actually give me the new episodes like it says. If this could get fixed and they put newer content on the app it would definitely be way more appealing to keep. I personally love hallmark channel and everything, but sometimes this app makes it frustrating and sometimes makes me wanna cancel my subscription due to this inconvenience… please fix this so I can keep watching the latest hallmark shows and movies..PeepseyVersion: 8.68.3

✓ Cuts off end of episodeI love this app not only because it has no commercials, but also because of the wonderful way it flows through from one episode of When Calls the Heart to the next. That, however, is a double edged sword since in doing that, it frequently jumps to the next episode before this episode is over. It often happens right at the good part of the end of the episode. If the next episode preview doesn’t recap that cut off part, you have no clue what you missed in the story unless you can figure out from the ongoing story what must have happened. It is especially disappointing on season finale episodes where cliffhangers happen (I.e. where they inform Elizabeth that Jack was killed). 🤨😡 Come on Hallmark!!! I’d much rather see a few credits than miss the end of the episode! How hard can it be to fix this???!!!!.HispianogirlVersion: 8.84.4

✓ Good but could be betterI absolutely enjoy watching feel good, clean romance. It is well known that Hallmark is where you find this! However, my complaint is I subscribed to this for just that. I wanted an app that I felt I could pretty much click on any title and enjoy a clean movie without sorting through the garbage on other streaming services to find something decent. I have been shocked to say the least at how many movies I quickly have to exit out of and put on the “no watch” list because of language. Adding a couple of curse words doesn’t make the movie better. It’s very unnecessary. If the movies could all be CLEAN or at least noted that they have language in them, that would be nice. IMDb doesn’t always have the parents guide on every movie on this app. Thanks for your consideration!.Tall14jesusVersion: 5.4.1

✓ TempermentalLove having the movies in one place to watch when I want, but the app is definitely defective. Whether watching on my phone, ipad, or AppleTV, I often run into problems with it not loading. It has also been known to sign me out on its own. Also, just now I decided to rewind a part in a movie I was watching. Something went wrong and it took me back to the begining, which wouldn’t have been a big deal, but then let it wouldn’t let me forward back to where I needed to be. It just took me straight to the end. Like I said, I love having access to all these movies, but the app is quite tempermental and sometimes it’s just not even worth it..Kzizzle76Version: 8.68.3

✓ DisappointingWe are working on cutting the cord and it is hard to find a way to watch current offerings on Hallmark or especially Hallmark Movies and Mysteries channels. I mistakenly thought this would be my answer. Don’t be drawn in if you want anything current. Some of the series are so old that even the picture quality is bad. I love all the mystery movies offered on their Movies and Mysteries channel on cable, but they are nowhere to be found on this app. Another major problem is how clunky the app is. If you start a series, and there are many episodes, it doesn’t pick up where you left off! It takes you back to the start of the series every time, so you have to try and remember which episode you are on. This might not seem like a major problem unless you are elderly and have memory problems, and struggle with using technology, like my mother does. She is the main reason I subscribed to Hallmark Now, and it is totally worthless to her the way it is set up. I wish I had not subscribed to a full year. She cannot watch it unless I am there to help her every time, unlike Netflix and other apps that automatically pick up on the episode you are ready for. I did try to explain this problem to those who are there to help, but they didn’t seem to understand my problem at all. There doesn’t seem to be any help for this. Has anyone else had this problem, or is there something I am missing?.Deets50Version: 5.4.1

✓ App needs workI downloaded the app a few days ago because I wanted to watch when calls the heart. However I’ve already noticed several things about the app that need work. I have to log in to the app every day, and sometimes multiple times a day. Just now it kicked me out in the middle of watching a show and asked me to log in. This is very frustrating! I have a lot of steaming service subscriptions and none of them make log in more than once, unless I try to get into my account details. The way the app is organized is also clunky and makes it hard to find things. Half the time it doesn’t bring up what I was in the middle of watching and I have to go searching for it. Also makes no sense why you would list single, specific episodes of a show as an item on the front page, just list the series as a whole. If you don’t read the fine print in the picture you won’t realize you are starting a specific episode and not going to a page about the series itself. I found that out the hard way. I think whoever developed this app needs to go and look at other streaming platforms and how they have done it. They don’t have to copy anyone, but it might help with ideas for improving the service. I’m not sure yet whether I will keep this app/service..Desert-starVersion: 8.1.29 (36246)

✓ Love the Hallmark ChannelI do! I love it! When I had cable, I would watch the Hallmark channel every weekend. The movies are such a feel good, but... The subscription to this app is very disappointing. I don’t watch the series shows, just the movies and the app is very limited. I assumed, and shame on me that I would be able to watch the same movies that are showing on cable now. Not the case. The movies are old and we are limited on how many new movies come out each month. When I say new, I mean movies that weren’t already showing not current. I’d like to see more movies, more current movies, less series shows. Every weekend there are movies running all day, new current movies. I can fill my weekend watching Hallmark movies. I can barely fill my night with what is on this app. My subscription is about to run out. I’m giving it the year, if it doesn’t pick up, I’m out. It’s been a year, I am about to cut it off. I got on the app this evening and it has logged me out! I haven’t signed in since I first got the subscription. I have tried to get a new password and nothing. Of course customer service is closed. So, now I can’t watch anything. Seriously the worst app ever! Same OLD movies over and over, absolutely NOTHING NEW! If you had planned on subscribing DONT! You WILL be VERY disappointed. It really is a shame, I love the movies and don’t have cable, I was hoping I could enjoy those great feel good movies that are on cable, but NO!.BarbyUUVersion: 6.0.0

✓ App has very few key features1. If you’re paying for an app, I kind of expected that I’d get new and old content. But that’s not such a big deal. The content that is there will keep me entertained for a while. 2. No Picture in Picture is annoying as I normally need to check email as I’m watching. 3. Speaking for checking email, when I navigate away from the app, even for a short while, when I navigate back I have to scroll for days to find what I was watching. And sometimes it doesn’t “resume” and I have to fast forward to the approximate spot where I think I left off. 4. And speaking of fast forward- it’s weird and clunky. Hard to utilize with ease. 5. Did I mention no Picture in Picture option? I know I did but I wanted to add it twice because that’s super annoying for me..Tdub747Version: 8.1.54

✓ Very disappointingWe don’t pay for cable and instead opt to pay for streaming services. We have quite a few of them and since I loved watching Hallmark movies and tv shows when we did have cable we decided to get the Hallmark movies now app....I have never been more disappointed in a streaming app than I am in this one. None of the things that I loved watching on the Hallmark channel are available through this app that you HAVE TO PAY FOR. You would think that the thousands (or millions who knows) of people who opt to use streaming services as opposed to paying for cable would be offered the same content but that couldn’t be further from the truth. There’s no When Calls the Heart tv series or movies, Aurora Teagarden, Murder She Baked, Good Witch tv series...the list really is endless of what isn’t available! Regardless of how much I love the feel good Hallmark movies shouldn’t I have access to everything Hallmark offers since I made the decision to specifically pay to get Hallmark content instead of just getting it with a cable subscription. Doesn’t seem like a very good way to take care of Hallmark customers to me.....Such a shame and a huge disappointment!!.Reviewed by Me 123Version: 6.0.3

✓ Continuing DisappointmentEvery week I am watching a movie from one of your four channels (Hallmark Channel, Hallmark Movies and Mysteries, Hallmark Drama, and Hallmark Movies Now) that is not listed in your app. It forces me to not only track movies I’ve watched in the app, but also on my cable network. There is nothing more frustrating than getting into a movie that I’ve recorded to find that I’ve already seen it. And Hallmark Movies Now doesn’t keep good records of movies I’ve watched across the different apps. To truly be a value, ALL of your movies should be here for ALL of your channels! From my point of view, each channel should provide a list of what will be playing in the coming month and it should be added. Frankly, I’d be willing to do this for y’all from home. And I bet I’m not the only one. Or add a feature where users can add a movie to their database and as many details as they can. There are ways to make this inclusive of all of your movies because as we both know...there are a gazillion of them!.Ame in SpringVersion: 7.0.2

✓ Not Worth It. Subscription waste of money. Fix pleaseI’d pay in a heartbeat if they had ALL their content on this. However, barely any of the movies they air on this. There’s a bunch of old stuff. And they barely have any new original content on it. Not worth it. I also didn’t appreciate their stunt of pulling in the Key of Love off air last minute and putting it here instead. Then they plan to air the first two episodes of When Hope Calls to lure us into a subscription. I’d pay for it, but as I’ve said, nothing else is on here. I’ve been a loyal Hallmark viewer for years and I don’t appreciate the way the are trying to make an extra buck. I work too hard to throw away the little money I make. Please Hallmark, do better, make it worth it and I’ll pay! Ps - what happened to a new movie every Weekend?.78mcdVersion: 5.4.1

✓ New and Not So HappyI would so love to give this app a 5 star rating…. But since I signed up for the first free week. I wasn’t able to access anything until after the first week and even then I wasn’t allowed to view anything until a couple days later. Wasn’t to happy about that so I finally am able to access everything and now it just keeps freezing. So I can’t rewind or it’ll freeze if I pause for more than 2 minutes it freezes. I’m kind of over it and I’m not really one to complain but I really love my Hallmark movies that’s why I pay for them. But to not be able to watch them is a huge problem for me. I have also tried on my desktop and it does the same thing even if you refresh close out and try again nothing. I just thought for as long as this has been out it should be up with the times. This app along with your site needs a MAJOR UPDATE. No worries though I still love my Hallmark Movies..LuvthuggsVersion: 8.84.4

Hallmark Movies Now works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Hallmark Movies Now.