Nordstrom App Support

Nordstrom App User Reviews

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Nordstrom Pros

✓ Service experience review from Yolanda tNancy Tomaras I believe she is in the downstairs shoe department at woodfield mall. Nancy handled a return transaction for me and had to leave her department to do so , she was kind and patient and understanding she went through all the steps to make tha transactions correct. I had originally dis a return upstairs and was told I couldn’t get a cash back return and it had to be put back on my credit card, then was sent downstairs to do a separate return and that’s how I met Nancy. I had asked her why I couldn’t receive my original payment with cash and she was shocked that an employee refused to give me cash so she took it upon herself to educate the lady who was not correct or friendly, then she proceeded to return things one by one and explained every transaction she was doing and all with a smile and was very apologetic on how I was originally treated! So I’m just thrilled to write this review so she can be recognized for be a wonderful employee she’s a diamond in the rough. I don’t usually do reviews but i really appreciated her kindness..BriannabeanVersion: 9.25

✓ Worst Sale Execution EVER!!This anniversary sale is a mess. I put items on my wish list. Half were sold out the day I was able to shop. Those still available were not allowing me to order because of another error. Customer service then confirmed remaining items were available. Placed order for me. Notes were not showing up anywhere so she had to track them down too. I then only received 1 of 2 items ordered to find the other was cancelled 2 days later as it ran out of stock. Well maybe if it was pulled when ordered it would not have been. I called customer service and no one was able to do anything to help me. I will now no longer shop with you. I will be canceling my Nordstrom credit card and shopping elsewhere from now on. Oh not to mention that 1 item I did receive, although I love it. It’s getting returned. So disappointed. I didn’t realize Nordstrom was doing so well they could treat their customer’s so poorly.BOTTOM LINE...ANNOYINGVersion: 7.60.4

Nordstrom Cons

✗ Share my wishlist! Make reviews easy!I LOVE shopping Nordstrom’s and I do 99% of my shopping through the app but I have two major issues. Leaving reviews; why on earth don’t you make leaving a review as simple as creating a link on the item in the “purchases” section and name it “leave a review”? You know I bought the item, you see I’ve received my item. For me to leave a review I have to go to my emails, search Nordstrom, search for “review your item” in the subject and then, because the item isn’t listed in the email subject....I have to open every single email, follow a link, leave a review, return to my emails and sift through the “leave a review” emails to see which email belongs to which item. Frustrating! I buy 20-40 items a month from Nordstrom’s...that’s a lot of email searching. Secondly; it’s my birthday month and everyone wants to know what to buy me. Why can I not share my wish list?? I cant even share my shopping bag items. There’s the arrow link to share on each item in my cart BUT when I share the item the color and size does not travel with the share so the recipient just see’s that I like a particular sweater but no idea of the size or color. These are really basic capabilities, I expect better from Nordstrom’s. I had to share my wish list items from another app..JDCBFVersion: 7.20

✗ Missing the markCustomer service is 5 star, but “plus size” selection is mediocre. As a professional plus sized woman, the options over the last several years have declined. I used to rely on Nordstrom for fashionable, moderately-priced plus size options for what would be considered a classic professional wardrobe (ie - suits). Nordstrom has seemingly taken a more “modern” approach to what is acceptable attire for professional women. I used to be able to purchase a great variety of suits from their in-house brand Sejour or even Halogen. However, suiting options for “plus size” have diminished over time to practically non-existent. Unless I want to pay over $1,000 for me minimal suiting options, the “plus size” department has transitioned to what I only can assume they consider a more modern option (read: “suits” with shorts, crop tops, exercise pants….nothing remotely professional for any woman in a career that necessitates a more conservative approach to dressing). While Nordstrom may now include what they consider “modern” attire for the “plus-sized” woman, they have still completely skipped over the career woman in her 30s-50s. I could dress like I’m 20, or 70, but the generations in between have been ignored. They may think the crop tops and skimpy skirts make them more “hip”, but the transition is an over-correction, resulting in the exclusion of a major demographic. I used to buy all of my suits from Nordstrom. Now I can’t even recall the last time I did..MAP359Version: 9.6.1

Is Nordstrom legit?

✅ Yes. Nordstrom is 100% legit to us. This conclusion was arrived at by running over 998,204 Nordstrom user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Nordstrom is 94.2/100.

Is Nordstrom safe?

✅ Yes. Nordstrom is quiet safe to use. This is based on our NLP analysis of over 998,204 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.9/5. AppSupports Safety Score for Nordstrom is 96.2/100.

Should I download Nordstrom?

✅ There have been no security reports that makes Nordstrom a dangerous app to use on your smartphone right now.