3.1
3.1964 star

Total 28 Negative Reviews

FEMA App Complaints & User Negative Comments 2023

FEMA app received 28 complaints, negative comments and reviews by users. Have you ever had a bad experience using FEMA? Can you share your negative thoughts about fema?

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FEMA for Negative User Reviews

What the heck?We have severe storms moving thru, yet this app isn’t giving me ANY notifications. I see an update was done in May so why is it not working when I need it to?? July 24, 2023 Received your msg. I am a certified storm spotter and I am involved with my local ema and do receive the alerts sent out to the local ema app, along with 3 other wx apps. However, I rely 100% on this app for multiple locations across my state, to send out pertinent wx info and 1 location in MS and 1 location in CA. Sure hope y’all can get this fixed quickly!! By the time WEA goes off on our phones in Alabama, not much time to react-devastating tornado already on the ground. Many people rely on your alerts, to have as much time as possible to seek shelter. Your alerts come out 2-6mins faster than our local tv news stations/NWS; the local news stations do not send out Special Wx Statements, we rely on those alerts from your app..Version: 3.0.12

Can’t find the alert messageThe app often has useful alerts but a big issue for me is the app icon will have that little number showing there is a message or alert, but when I open the app, it is nowhere to be found. Or I have to open each city to find it. Wish when the red number flag pops up, it would open right to that message. So I tend to ignore them which is not helping me..Version: 2.10.5

How do you add a location other then main and map info would helpOnly add/ change main location, the other 5 locations that I have can only be deleted now, I what to keep track of more then one location, I want to add to the list. The info should have a link to a map. I got a evacuation warning today for a fire, no street name or town, just “oak valley zone 704 & 708 to be evacuated because of fire”. I could not even copy text to paste into maps to find this area. A test feature would be nice that can be set once a month. Another problem, just got a missing person alert and says ‘details at’ then a link you can Not click and can Not copy and paste. They fixed the copy and paste so you can see info in a browser but still No clicking on link to take you to info and no detail info imbedded..Version: 3.0.5

ReallyI have received the same 2 alerts, with no changes to the information within the alerts, 14 times in less than 15 minutes. I know my area is under a heat alert and that there is a hurricane coming our way - so there will be wind. The NWS has issued a wind advisory earlier today. As I am written this the alerts keep coming. Unless there is a significant change in the information within the alert, why do you feel it necessary to spam the message. Additionally, your upgrade leaves a lot to be desired. Your app is going to be introduced to the delete function..Version: 3.0.5

Helpful, but...I'm in Florida waiting for Hurricane Ian to arrive, and for over an hour I've been receiving the same text alerts repeatedly. They aren't updates, they're just the same alerts repeated over and over. I finally turned off sound notifications so I can get some work done. If your app is so buggy that people have to mute notifications, it's not going to be as useful as it could be..Version: 3.0.5

Constant repeated notificationsI receive updates for wind advisories and snow storm watches over and over—the same notification, but I get like 50 of them in the course of a couple of hours. If it was something that changed in the warnings, I could understand, but this may cause me to just delete the app. I think the purpose is valuable, so I really hope they fix this to only send notifications when they change or actually update something..Version: 3.0.8

Loses locations all the timeNot only does this ap send notifications ALL the time that are mostly useless, it also loses your set location most of the time. Almost every time I open the ap it makes me enter my location again. Which doesn't seem very helpful if ever there were an actual emergency situation. Also, the locations it allows you to choose from are so general and cover a large area I get notifications for winter advisories happening in the mountain 50miles away! Worst emergency ap ever!.Version: 2.9.1

Buggy, for a LONG time nowOne of the worst written & maintained apps ever. I'm generously granting 2 stars; likely before deleting it. For way too long it issued "reminders" I had set, a feature discontinued, settings removed, but still active. I had all app notifications switched off in iOS for relief. Now a minor but annoying bug: click Alerts button at the bottom, choose a location, click Alert Preferences... and the back arrow nor click the "Close" button function. They visibly depress is all. Must force-close the app. Fortunately changes are saved. Clearly this app is not tested or maintained diligently. Totally forgivable if privately authored & free to use, but if this is government funded, please discontinue all funding & spend elsewhere, or as a much lower preference fix this app's functionality & reliability. I might reinstall should I end up in a disaster area, if I think about it. Otherwise, after at least a couple of years now I'm fed up..Version: 3.0.10

Hope they get the bugs out soon!I love the FEMA app and think it helps keep me safe. But this new version is driving me nuts! It indicates there is a new alert when there isn’t. When I click on the app to get a new alert if often says “something went wrong.” Fortunately I have discovered the alert is there I just have to go to the home page to find it. Annoying..Version: 3.0.2

This app is making me crazyThere is a bad storm in the area, and every 4 mins or so this app is sending push notifications. No updated information. Time window for severe weather warnings is unchanged. Just constant zombie notifications. I want to be notified of an imminent tornado, not that the flood watch is still in effect for the next 6 hours just like it was 4 minutes ago and 4 minutes prior to that....Version: 2.10.5

Too annoyingI had to turn off alerts, which is the biggest point of the app, because it harasses me with frequent repeats of the same alerts over and over and over every few minutes, eg when a thunderstorm is in a town miles away and heading farther away. Tried to put up with it for a long time but finally couldnt take it any more. Im assuming there was some slight difference in the notices, but im not going to read them all. Im sure no one will. The app or server should recognize that it already sent essentially the same message. This is the kind of thing computers do so easily, filter out duplicate data. But this just lazily passes it on..Version: 2.11.1

Wish I could Sue for harassmentI downloaded this app for one reason only , I live in a National forest town and there’s big storms when they happen like wildfires. However, how am I supposed to take it seriously when I’ve set my notifications to only one reminder every 24 hours and yet I get (I’ve counted before complaining) about 6 of the same notification at one time every hour. You do the math. 6x24 for one location for one person for one day. You notify me 144 times a day!!!! I couldn’t even begin to save a life with my phone going off like this! And then you’re notifying me for wind and little bits of rain and places that are at least 20 miles away from me when I very specifically only want my location! Once a day for the same storm. You make me want to turn my phone off but I can’t because i use my phone for work and as I’ve said I can’t delete your app because I live in a dangerous location to not have warnings of floods, avalanches, fires, etc. stop annoying me!! I said one notification every 24 hours and honestly I only need one notification. Period. I really hate this app but I have to have it or I would delete..Version: 3.0.11

FEMA Alert AppI wish there were a way to test the audio alert to make sure that I know what it sounds like and that it is in fact working and coming through the speakers. I have the app set up on an iPad in the living room and hopes that being centrally located we would be notified of any of the alerts that we have it set to. There are plenty of weather alert apps but I chose this one in hopes that other emergencies will be broadcast as well. I actually wanted some kind of emergency broadcast system app but none seems to be available. So I’m hoping this app also alerts to other kinds of emergencies besides acts of you know who. Such as National alerts due to terrorism and the like. There is a local alerts setting (last button) but that is very broad, it would be nice to know those other types of alerts will be broadcast..Version: 2.12.1

Confusing to useI get reminders on smoke alarms and batteries and preparedness plans. They say to open app to check off if you have done it or to stop receiving. Can’t find where to do this. So every month I get reminded again. Seems like every two weeks. I don’t want to stop all notifications from my phone system because bad weather etc. Alerts are important to receive, but this is just crazy to keep being reminded about smoke alarms etc. Help..Version: 3.0.10

Smarter approach to notifications neededThis app and its notifications are better than nothing. But I worry that people tune the notifications out if they’re getting bombarded with too many notifications, particularly relatively minor updates on already notified issues. My perception is I will sometimes get three or four notifications of basically the same particular weather warning. Maybe some of the details have changed, but I’m not sure it’s worth pushing out another notification..Version: 3.0.11

Wakes us in the middle of the night with minor alertsSo the freeze warning was extended, or maybe some other fairly normal weather event gets reported, and the weather alert notification dings and wakes us at all times of the night. I like to keep the sound on for notification in case there is some real extreme weather developing, but I really don’t care to be advised that a freeze advisory has been extended at 2:15 am. I should be allowed to define what types of weather I consider critical or minor, and the notification with sound should only be used for what I define as critical events. A farmer may have different needs than a taxi driver or a builder or a writer of suspense novels, just to name a few. 95% of all the alerts are for things I either know about (I looked at the forecast, I can hear the thunder or the heavy rain, etc), or have a reasonable expectation will not affect me much (flash flooding typically doesn’t affect the places I go, beyond the fact that visibly heavy rain creates conditions for hydroplaning)..Version: 2.9.1

Reinstalled app three timesThe FEMA app I used a couple of years ago worked just fine. Like so many things these days "it wasn't broken, but they fixed it." The new app tries to do too many things. For me the most important function is the severe weather alerts. The app is just not dependable and has crashed several times when I needed it most. I hope FEMA does a better job at disaster relief than it does building and designing apps. UPDATE: I am sitting here in North Florida in Aug., 2023 watching a tropical storm develop into a Cat 3 hurricane in the next two days. I have yet to receive any notification from this piece of garbage FEMA app. FEMA or DHS needs to hire a 14 year old to fix this app. FEMA is absolutely pitiful! I'm going to delete the app. Over and out!!!.Version: 3.0.12

Too many repetitive notificationsGot this for local notifications, but the app never shuts up. It says I have 6 notifications I check and it’s the same 6 notifications I’ve reviewed 8-10 times in the same day, with no way to delete them. Most of the notifications are not even for my area, but areas miles away. I’ve tried changing the settings, but it’s still pinging me all day long and eating up my text limit. I want to stay informed, but I’ll be deleting the app..Version: 3.0.8

Notifications stopped workingHello developers - I am a meteorologist and had been recommending this app to all of my friends for robust and reliable weather alerting. Everything about it was great. Within the last couple of months, I stopped getting alerts. I asked around, and several friends are having the same issue. We are all on various newer iPhones. I tried turning notifications on and off, alerts worked once, then quit again. I tried deleting and resetting my location, got one set of alerts, and it quit again. The alerts are there if I open the app, but no notifications are received. I am now deleting and reinstalling the app, to see if that helps, but I’m nervous about having recommended this to so many people..Version: 2.10.3

Decent app, but keeps losing locations!This app used to be (mostly) fine, I would have to re-enter locations occasionally, maybe once a month. Now it’s doing it nearly every time I get a notification and open the app. Then when you enter the location, it doesn’t show the alert because it was previously issued. Really, really annoying. From reading reviews here, I’m definitely not the only one with this problem..Version: 2.9.1

What is the point?I’ve recently downloaded this app and am missing many alerts because I feel I am constantly having to put in my location information every couple days. I have seen where there was a “bug fix” on this, but I am not seeing the fix. Developers? Anybody listening? I put in my location yesterday AGAIN, and then had to do it again this morning..Version: 2.9.1

“Custom” Notification Settings Are UselessI like the idea of getting alerts for emergencies, such as evacuations and the like, but I don’t need a “winter weather” or “red flag” warning notification for my selected location (every day, this time of year) plus three other counties surrounding. Especially when I have purposefully un-selected these minor notifications. It’s also frustrating that I see the notification badge, but when I open the app I have no idea which notifications are new and which were existing. I’m going to look for another app that will give me the emergency notifications and then get rid of this one..Version: 2.10

The app that cries wolfFor many days, this app’s been issuing an excessive heat warning for San Francisco. Well, yesterday, I was in San Francisco and it was 56°F midday. The previous 5-10 days, I was in San Jose (45 minutes away), and it barely broke 80°F and was very cool overnight. Not exactly excessive heat weather anywhere in the area as far as I could tell. So, I opened the app. Turns out the warning is for Saturday and Sunday of the coming weekend, but the notification makes it sound like it’s happening every day. I don’t find that useful. What could this app have done instead? Follow NWS Bay Area on Twitter. Here is the outstandingly clear and simple statement that the National Weather Service provided in Twitter: “*Excessive Heat Warning* for inland portions of the Bay Area and Central Coast this weekend. Look for inland temperatures in the 90s up to 110. Coastal areas should reach the 70s and 80s. Stay hydrated and take cooling breaks if you're spending time outdoors!” 😍😍😍 Perfect! I would have completely understood FEMA’s notification if it was this clear and accurate. As it is, I’m now skeptical of any notification this app issues. Please consider changing how you word your notifications..Version: 3.0.12

Repeat notifications annoyingLove the app as I appreciate knowing about threats. BUT it sends 45 notifications for each alert! Even when I’ve read the alert and dismiss it, more notifications arrive. This will cause people to turn off notifications and possibly miss an important alert..Version: 3.0.8

FEMA UpdateSince this latest update three days ago I’m not getting the alerts on my phone, it’s showing I have 2 new alerts but it’s only giving me an option to add or delete a new location and none of that works, it’s showing it was updated for the iPhone X? I can’t even edit or add a location, have deleted and reinstalled this app three times. Before the update I would have given it 5 stars. I see now that it’s for iPhones 9 or later, why is that? I have a 7 and I’ve always gotten the alerts but now I don’t get them!.Version: 2.11.3

Only OKThe information is there, so that’s good, but generally the App is a little clumsy and doesn’t have the most intuitive UI. A couple of things I’d like to see the developer address please: 1. Notifications: if my App has a red number “badge” meaning there’s a (quantity of) new notification(s) in the app, this should be intuitive to find, and reflect the number. My expectation: red badge “2” = open app and see 2 new alerts. If an alert has expired and is no longer there, it shouldn’t be in the badge alert count. Thank you. 2. Request: it would be really useful to have a “share” button on the alerts. E.g. We run a small family rural Ag business and I try to share occasional frost Alerts with our customers (like a sudden frost after a warm spell or first frost of the season). “Share” would be great. I especially want to always share “do not burn” alerts on business Facebook page. Currently I take a screen shot, but the alert is usually longer than one screenshot. Thank you for reading and I hope these changes are possible..Version: 2.9.1

Despite revamp, still lackingTo have a sanctioned government app dedicated to serious emergencies this app should STILL be 50% better!!! It’s improved vastly but I still get notifications that result in ZERO activity… and like last/older version when I open notification there’s NOTHING there to see/read! On flip side I get multiple notifications of exact same thing- bam, bam, bam- up to 5 notifications with/in 5 seconds- then nothing. And the notifications say null about what the notification was for! Seriously- if you want to be an actual FEMA app that exceeds, or at least is on same level as all my other weather (I have 4) plus my apple notifications then you really need to step up!!!.Version: 3.0.2

Fails to send alerts!My wife and I installed this app on our phones so that we could get overnight alerts in the event of a tornado watch or warning. The app fails to give alerts! We only get alerts when we open the app. We’ve double- and triple-checked our notification settings in the app and in our phones’ general settings, and everything should be working fine. But it’s not. This is a critical feature of this app. And the Washington Post’s Capitol Weather Gang frequently recommends installing the app to get overnight weather alerts. But clearly the app isn’t a reliable failsafe..Version: 2.10.4


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