4.7
4.72139 star

Total 109,845 Ratings

What is Zaxby's? Description of Zaxby's

Craving Zaxby’s saucy, flavor-full food? We’ve got the app to give your taste buds what they demand — fast. The NEW Zax Rewardz program puts all the Chicken Fingerz™, wings, sandwiches, Zalads®, and crinkle fries your hungry heart desires right at your fingertips. Just select your favorite local Zaxby's location if you want to pick up or get your order delivered with a few clicks. Earn points when you order and redeem them for exclusive rewards. Each dollar you spend earns 10 points towards your Flavor Bank. You'll be on your way to delicious rewards in no time!


  1. Zaxby's App User Reviews
  2. Zaxby's Pros
  3. Zaxby's Cons
  4. Is Zaxby's legit?
  5. Should I download Zaxby's?
  6. Zaxby's Screenshots
  7. Product details of Zaxby's

Zaxby's App User Reviews

What do you think about Zaxby's app? Ask the appsupports.co community a question about Zaxby's!

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Zaxby's Pros

App doesn’t work wellApp is strange the way it handles credit card info; you have to remove one to add another... strange you can’t just store and select. Also, the app takes a terribly long time to update with every action you make. There is also not a good way to customize special order items. Makes me less likely to use Zaxby’s. I do like using apps to order food, that way my order is actually taken correctly. I find at the counter often times people don’t listen well and I end up getting something other than what I ordered.... I suppose that’s a review for a different place. 🙂.Wmac79Version: 7.0.3

App Great still have to wait for ZaladsI don’t know if it’s just the store on Memorial Drive in Decatur Ga but I order, arrive 15 minutes later and still have to wait. Not sure if they don’t know how to process online orders or it a staffing issue. Previously I would go through drive through and they’d say pull over and I’d wait on average of 15 minutes. I like Zaxby’s, employees at this store are generally a notch above most fast foods joints, like the app, so my dissatisfaction is only with the wait time which is why I gave a 4 and not a 3 if you factor in that when ordering on an app your food should be there when you arrive 15 minutes later. Oh we added tater chips one time and they sat there getting cold while they were making the Zalad. Z wasn’t happy.HouseMusicLovaVersion: 7.1.0

✓   Zaxby's Positive Reviews

Zaxby's Cons

Didn’t process orderMade account earlier this week. Used app to place an order for the very first time today, a pickup order. App threw an error when I went to place the order but credit card showed the charge pending. Arrived to find out order never went through, Staff were confused. Placing a pickup order on an app should streamline the process for both staff and customer, did the opposite. Now need to make sure I’m not being double charged as a result. This glitch isn’t the only issue. I don’t know why recent order history isnt accessible under account, I couldn’t even figure where to go to confirm if my order even was placed. Navigation lags constantly loading the images of food and UI navigation needs improvement. Use food apps all the time and this only outright negative experience I’ve had with one. Will not be using this app again. On-site staff were nice and understanding, issue is just with this app..CelebiShrineVersion: 8.7.0

Store isn’t equipped for itI placed a mobile order. Estimated time when it would be ready: 10 minutes (per the app & the email confirmation). Actual time when it was ready: 34 minutes. No apology for the delay, just multiple store employees frustrated with me because the order confirmation doesn’t show my name, as if I have any control over it! There was another woman waiting equally long for her mobile order, and only one other customer ordering inside. Clearly they prioritize the drive thru above all else and didn’t even bother to look at what mobile orders had come in. There’s a reason why I always choose Chickfila, and it’s not necessarily based on the food, because I do like Zaxby’s. But customer service matters and this was not the first time either..Purplepride38Version: 7.4.2

✗   Zaxby's Negative Reviews


Is Zaxby's legit?

Yes. Zaxby's is 100% legit to us. This conclusion was arrived at by running over 109,845 Zaxby's user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Zaxby's is 90.4/100.


Is Zaxby's safe?

Yes. Zaxby's is quiet safe to use. This is based on our NLP analysis of over 109,845 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.7/5. AppSupports Safety Score for Zaxby's is 92.4/100.


Should I download Zaxby's?

There have been no security reports that makes Zaxby's a dangerous app to use on your smartphone right now.


Zaxby's Screenshots

  • zaxby's iphone screenshot 1
  • zaxby's iphone screenshot 2
  • zaxby's iphone screenshot 3
  • zaxby's iphone screenshot 4

Product details of Zaxby's

App Name:
Zaxby's
App Version:
8.13.0
Developer:
Zaxby's Franchising, LLC
Legitimacy Score:
90.4/100
Safety Score:
92.4/100
Content Rating:
4+ Contains no objectionable material!
Category:
Food & Drink, Lifestyle
Language:
EN   
App Size:
78.67 MB
Price:
Free
Bundle Id:
com.snapfinger.mobile.zaxbys
Relase Date:
12 October 2012, Friday
Last Update:
25 January 2024, Thursday - 11:54
Compatibility:
IOS 11.0 or later

Zaxby's 8.13.0 Update Note
✱ Version History

• NEW menu navigation to quickly find your favorites! • IMPROVED rewards experience • Bug fixes and enhancements.

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