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Adobe Acrobat Sign App Complaints & User Negative Comments 2024
Adobe Acrobat Sign app received 131 complaints, negative comments and reviews by users. Have you ever had a bad experience using Adobe Acrobat Sign? Can you share your negative thoughts about adobe acrobat sign?
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Adobe Acrobat Sign for Negative User Reviews
✓ Head meets wallPer Adobe support: “I just got it checked with our backend team and we want to inform you that unfortunately we do not provide support for iOS, so please contact the forums for the help.“ Laughable. Relentlessly demands signing in. Again and again. And again. DocuSign, for its irritations, stays logged in permanently and presents notifications when required. How many times “are you going to sign that” questions number in the hundreds due to logouts. Meh..Version: 3.27.2
✓ UnsubscriveIt's very difficult to get unsubscrived.Version: 3.14.0
✓ HorribleWastes my time through the login process only to fail to load the document, telling me something about needing a cloud account...then just a blank page. Hit back, and you’re back to the login screen. Nothing else...no other links, explanations, or instructions. Wash, rinse, repeat...same result...a blank page. Thanks for wasting 15-20 minutes of my day. All I wanted to see if this would allow signing with a cert vice a signature as the normal adobe app does not. What a waste of time to still not even get “into” the app. Horrible app..Version: 3.12.0
✓ Just garbageAs others have mentioned, constantly logging you out, requires two separate logins just to get in. It’s a website trying to pass off as an app. Just go use the website, better. This one should be taken down..Version: 3.25.0
✓ Appalling effort by AdobeThis is Just the online webpage in an app wrapper... along with all the bugs and issues that version has. Menus don’t function correctly and the entire UX needs a massive overhaul. Terrible effort by Adobe..Version: 3.23.1
✓ After so many apps still not get signedWhat’s the purpose to have adobe reader and adobe sign two apps? And none of them can send “request signature”.Version: 3.26.0
✓ Just doesn’t workMost of the buttons don’t seem to do anything. Even though this is the Adobe Sign app it says “Get App” underneath any of the e-sign features. Constantly having to sign in, which asks for your password twice every time. Overall wasn’t even able to do anything in the app..Version: 3.27.2
✓ UselessI can't drag and drop initial or signature locations like the desktop version which makes this program useless for me if they can't sign in the proper location. I hope you guys get this fixed soon. I was very happy with your desktop version but have switched to Docusign as they have a great iPad ap. Docusign's desktop version is just as good..Version: 1.01
✓ Disappointing and frustrating user experience.Looks like either under investment, lack of commitment to really understanding user behavior, or both..Version: 3.0.3
✓ Confusing InstructionsI use the Acrobat Dc Pro and it’s accompanying adobe sign. We send clients documents to sign. The steps to fulfill the signature are: Tap “Start” “Tap to sign” Draw signature Type your name Press “Apply” “Finish” (upper right) Tap to Sign Then it will say -processing document. — “you’re all set” Our signatories get confused and usually miss the last two steps. They should change the last “Tap to Sign” instruction and change it to “Press to Send” or “Tap to Send” Also, when on the iOS app, there’s no feature to RESIZE the “signature box” or any other “Text Input” box. If there is, it is impossible to resize. The desktop version is better. Also, there’s no capability to design a reusable TEMPLATE on the app. Its great though on the website/online version..Version: 3.26.1
✓ Constant sign inI subscribe to Acrobat DC and should be able to use the app by however every time I click on the Ios app I have to sign in again as I use two factor authentication it's really frustrating..Version: 3.15.0
✓ Cannot initial documents on appI’ve been using Adobe sign for awhile now and the app has never worked properly. I reached out about this issue and no response. When trying to initial documents that is ready for signing. You can only initial first page and then when on to the next initial it will not add your initial. It just stays saying LM with is the apps initial & will not change no matter what device you try to use. I’ve owned 2 iPads and 2 iPhones since using this app and still the same issue. You can get documents ready for signatures and initials thru app but then have to go onto the website to execute contract. No point in this app. I wouldn’t recommend it. Such a waste of time! Adobe thanks for not responding to this issue in the past. Shows that it won’t be fixed & you really don’t care. I pay monthly and deserve a response at least..Version: 3.20.0
✓ ReminderWould love to see an option to push reminders.Version: 3.13.0
✓ Sign Up, Sign In, Sign In Failed. Thanks.The signing up and signing in process does not work at all. Thanks for wasting my time, tried two accounts, both didn't work after activation! Useless app for an otherwise dependable company..Version: 3.6.1
✓ PoorVery difficult to add documents to.Version: 3.7.0
✓ UnusableThis app is unusable and tech support were as helpful as the app in trying to solve the issues. I press the “request signature” button and it has “get app” in writing in the same box. I click it but nothing happens. It doesn’t make sense as I’m in the app! Awful..Version: 3.25.0
✓ Just doesn’t work.Drop down menu options do nothing. They highlight when you click them but nothing happens. I wish Adobe didn’t have so many separate apps so they didn’t have to try to trouble shoot so many things. Can actually edit pdf, can’t actually add signatures, just click and see highlight and then nothing..Version: 3.25.0
✓ AvoidI paid for a Acrobat Premium subscription which includes Sign but it still restricts me to the free trail limits. Very frustrating. Looks like I’m going back to DocuSign..Version: 3.23.1
✓ Can't loginDownloaded the app trying to open but not able to open tried login with Adobe and Google but no luck. Please sort this out.Version: 3.2.1
✓ BugBlank screen after logged on?.Version: 3.14.0
✓ UselessTrash app come on adobe.Version: 3.27.1
✓ Low functionality - cannot set up e-signatureI have a full fledged Acrobat account which normally works great from a PC desktop. I was on the road without my laptop and tried to use this app to get some documents signed. No joy. This app cannot do it, despite signing in and everything. User interface is horrible. This is going to get deleted..Version: 3.28
✓ Terrible appNot only do you have to sign in twice because the first time you sign in it redirects you to a different sign in screen and have to re enter your password. Then once you’re signed in, it’s basically a terrible web version of the app. Text overlapping, terrible navigation, small font and buggy. It’s honestly embarrassing for a big company like Adobe to release a terrible app like this..Version: 3.27.2
✓ FrustratingCrashes all the time. Terrible when your trying to close a deal!.Version: 3.13.0
✓ I need to design a appI do not know who makes these app’s and why ? This is the most hardest app to understand. I was able to send 1 document (half way/incomplete)to have sign. It would of been easier just to drive over to the person house with a copy of the papers, and have them sign it !!! Why can’t you just make a app that can be easy to follow or understand. Even the help page is pretty much useless. If you do not have time to figure this app out, and need a quick signature, don’t waste your time !.Version: 3.27.0
✓ Sign inCannot sign in via Google.Version: 3.26.1
✓ Would be great if the signature and image was adjustableIt is an awesome app except the Dynamic signature feature is terrible. Should have the ability to adjust the size like you can in Windows. Also the image set to 1.5 X 1.5 and can’t be adjusted is no useful for use notaries to use our digital seals. We should have more options for the size. Could be an awesome app if they can fix these two things. Won’t be using it until they do..Version: 3.29.5
✓ Add onedrive supportNeed to add support for onedrive and onedrive for busness so I can pull in documents that need a in person signature making it faster and easier to do this without have to switch between 2-3 other apps to do this process..Version: 3.29.5
✓ Missing Workflow adminThis app just has the basic send function. There is no workflow management capability or reporting. Ok for a sales rep, back to WebSite for the admins.... Just not quite there yet, shame..Version: 3.15.0
✓ Nothing but issuesOne thing after another with this app. Long loading times, randomly boots the user out, locks out signatories the list goes on..Version: 3.26.0
✓ Why can’t you use Apple Pencil?I’m not the type to give an app one star just because it lacks a single feature, but considering the app is called “Fill and Sign” yet you can’t use the Apple Pencil with it (easily/fully), I think three stars here is generous! I am a DC subscriber and yes, I have initials and a signature loaded up on the app, but if I’m with a client and both of us are needing to sign a single document this should be simply a matter of clicking some writing icon and then writing wherever the heck we want on the PDF - whether it’s our signatures at the bottom or our initials on the side or in the text. Even filling out a form by hand with the Apple Pencil because it’s quicker and easier than typing. To me this should all be part of any app named “Fill and Sign” that runs on a device using Apple Pencil! I’m hearing this is a problem with the IOS app only, while on a Surface device everything’s fine. If so, then please Adobe - please allow us iPad users to get full utility from this app! Thank you. :).Version: 3.21.1
✓ New update, destroys capabilitiesThe latest update destroyed my ability to use app. I have to sign in twice (each time) whereas before I was able to remain signed in. Cannot send file from xls to Adobe Sign any longer. Cannot add files either. Just gets hung up on a white screen. I’m using iPad Pro with latest iOS. Please fix asap, I use the app almost daily for work..Version: 3.14.0
✓ Broken skin of mobile siteAfter signing in to Adobe Sign, I’m taken to an Adobe webpage that lists documents I’ve previously signed. Attempting to click on any of these results I an error “Token expired” (even though I JUST logged in). Attempting to go back just logs me out and I have to start over. For me, the app is broken and useless..Version: 3.25.0
✓ A waste of timeUnable to open a document to sign. Not sure what the app actually does!.Version: 3.25.0
✓ Horrible iOS experienceThis app shouldn’t even be on the AppStore. It’s so cumbersome unintuitive and does not meet its purpose. Let’s start with signing in, it does not work with Adobe’s “account access” app unless you’re good at switching quickly back to this app. Once I login, I can’t view the status of agreements (which could be viewed on desktop). Once I cancel an agreement, the app signs me out. My only reason for not switching to docusign or other signing apps is because I love most Adobe products as a designer at heart. But this app is not ready for professional contract management. If Adobe is serious about document signing and management, they need a serious wake up call..Version: 3.25.0
✓ Does not work!!Down loaded the App and went to use it bit only takes you to the sign in page with no facility to register as a new user! Waste of time!.Version: 2.3.1
✓ Privacy and data sharingNeed to share too much info to get a try to use this app.Version: 3.6.1
✓ PointlessThis app is counter intuitive and rather pointless. Wasted enough time trying to get it to work..Version: 3.15.0
✓ It actually ruins my dayThis product has cost me money and time. It’s difficult to put into words how much I despise this product. Please save yourself the agony and go somewhere else like DocuSign. Whoever worked on this should not be employed.Version: 3.25.0
✓ Would be useful if you could text the document.You can only email a document for signature. You can’t text it. It’s the year 2021. Please join us here, Adobe. People have their smartphones in their pockets at all times. More people than you would think do not use email. Everyone texts..Version: 3.25.0
✓ Why?I have a paid Adobe CC subscription. Some of Adobe’s app let me sign in automatically yet this one asks for credentials. Streamline..Version: 3.12.0
✓ Can't sign inWont allow me to log in with my Adobe ID set up from laptop!.Version: 3.2.0
✓ Error message on every documentNone of the features are functional on this application. I keep getting an error message saying “Unable to send document, operation failed”. More importantly, I am receiving this error when trying for an in person signature. I am mind blown how complicating the developers made this app. In addition, there is no option to connect to OneDrive. All the other drives have an option to connect except for OneDrive. The number one most used cloud storage platform in the world, and the developers did not think to add a connection. Do not waste your time with this app..Version: 3.27.4
✓ Blocking access to one drive????In what century is it ok to provide a signing solution but require higher level subscriptions just to access your own files so they can be signed. What a joke!.Version: 3.26.0
✓ Logging inWhy do I have to login every time I open the app? Annoying..Version: 3.20.0
✓ Sign in is an issueFinally managed to sign in after several attempts at the two sign in screens and MFA. When I reopened the app a short time later however my account was temporarily locked, presumably due to the amount of sign ins the app forced me through prior..Version: 3.14.0
✓ Not able to send for signaturesGuys please please fix it , it was working perfectly year ago, now every time when I try to send for signatures it says operation failed !! I’m using pay service from desktop and on desktop works fine, but this application not . It used to be ok , not anymore. Please please fix it..Version: 3.28
✓ Not working properlyCan't send documents due to authentication issue. New app is poor and not at all intuitive..Version: 3.3.0
✓ Pathetic appWhat a joke of an app. Doesn’t work. Full stop. Pay £20 a month and get nothing in return..Version: 3.27.2
✓ Keep asking me to loginTried many times for requesting e sign. Never works. Very slow..Version: 3.26.1
✓ Not working!Having updated to v2 I still cannot use the host signing function with the PDF documents saved in my EchoSign account. In earlier versions the program didn't support PDF forms and now it just hangs when I try to use the program. I'm still confused why we must have an email address for host signing as some customers of ours do not have email addresses and we wanted to use this as a way of capturing their signature without the need for paper. Another issue i have found is that you cannot set a language as default, the App currently uses "English (United States)" and gives you the option to change each time you send a document for signing, to either remember your last choice or have user preferences where this can be set would benefit the user. I'm hopeful as to how this program can be developed but for the time being remain disappointed!.Version: 2.0
✓ It stoped workingI’ve been using this app to get my documents signed for over a year. In the last couple of weeks it has completely quit working it just says “unable to send document”. Until they fix it it is completely useless. I have tried reinstalling the app closing the app real logging in everything in the book. It just simply doesn’t work at all. Please fix this!! Update: still not working. No response from Adobe.Version: 3.26.0
✓ Re CancellationsI have tried many times to cancel my subscription but with no answer back but yet they keep taking money from me. NOT IMPRESSED AT ALL.Version: 3.29.5
✓ Just the mobile websiteAfter an update this just seems to be a web wrapper and just doesn’t work as it should. Previous versions seem to do the basic function but no hope with the current version..Version: 3.23.1
✓ It is fundamentally not usefulI get an email “you have something from x to sign!” And it’s an Adobe sign item from my own company in my domain and we all pay for it. It does t open in the app and doesn’t show up in waiting. What a complete fail. I also can’t delete the ones that I see in waiting but intend to decline. So this does nothing it needs to..Version: 3.23.1
✓ Doesn’t workI bought this subscription to be able to sign contracts in person and the app no longer is working to allow in person signing ability..Version: 3.16.0
✓ Poor design, major flawsNot bad for functionality but everything literally has to go through Adobe Acrobat first. Then, Adobe sign is always signed out… Finally the log out button masked as the little arrow in the corner is very poorly located and looks like a back button. Doesn’t make sense that to send 6 agreements I should need to log in 15 times..Version: 3.25.0
✓ Average reallyLimited functionality makes this a frustrating rather than poor app. For example, there's no way to properly manage a document that's out for signature....Version: 1.01
✓ Horrible interfaceConcept is good but app doesn’t make outstanding documents awaiting signature easy to track or find. Loading is slow and is not immediately updated in a way to ensure accuracy..Version: 3.25.0
✓ App simply doesn’t work.Asks you to sign in twice and then takes you to a desktop version not the app version with a Get App button that doesn’t do anything. Gave up trying..Version: 3.29
✓ Awful. Don’t botherSimply awful UI. Clearly not updated for the latest devices..Version: 3.20.0
✓ Can’t even log in to the this apps anymoreWhen I try, it pulls up the website which then tells me to download the app—which I already have on my phone. What kind of ridiculous, circular logic?? It’s been going on for months now. The app is essentially useless to me and that makes my life difficult as a disabled person who sometimes can’t leave my bed but still needs to work. Y’all fix this glitch PLEASE..Version: 3.29.5
✓ Absolute pile of a programHonestly who worked on this. Did you even test it, pathetic. Can’t believe I actually pay Adobe to use this utter garbage and waste of my time..Version: 3.25.0
✓ Integration to OneDriveI wanted to use this as a potential alternative to DocuSign, but the app can’t even link to OneDrive. This is a ticket to the game, without it, the app is really pointless.Version: 3.21.1
✓ Opens as Browser In the appThis is useless, why is it opening in the browser form on the app. I need the sign in person functionality which doesn’t come with the browser set up..Version: 3.28
✓ DO NOT GET OR BUY THIS - ZERO STARSCurrently I am having to deal with Adobe taking money out of my account for this app that doesn’t even work. They’ve charged my card for multiple months for an app that cannot even load these contracts into the sending box. $24 dollars a month comes out of my account now with no invoices recorded on my Adobe. This is a SCAM! There isn’t even an option on my Adobe account to cancel this! Again: DO NOT TRY THIS ONE!.Version: 3.29.5
✓ Does not respondApp does not respond. Appears to load web content with links not buttons and app is not responsive to touch. Useless - worse than not having it..Version: 3.25.0
✓ Poor GUIHow do I sign a pdf from email attachment or from my dropbox?.Version: 3.0.2
✓ App used to work and now it doesn’tI used to be able to send documents for electronic signature all the time with no problem . A few months ago the app started displaying a message saying operation failed each time I tried to send a document for signature . Nothing I do fixes the problem . I would have thought they caught and fixed the bug by now . But NOPE! Get with it Adobe ! I need to use this service on the go !.Version: 3.28
✓ TerribleUseless app for signing. Within the adobe sign, I’m being asked to download the very same adobe sign app. MFA doesn’t work properly either. And although I request to stay signed in, I have to re-log in each time the app is opened fresh. Seems to be a web portal to the acrobat website. Not much you can do on mobile. Your better off finding a browser you like and going there directly..Version: 3.27.4
✓ Rubbish company with a rubbish appI got an error message every time I tried to send a document so contacted customer support and after over an hour and 4 different people disconnecting me they decided ignoring me was the best customer service they could come up with.Version: 3.29.5
✓ Can't log inThe app won't allow me to log in using my Adobe ID or Google account, both of which can be done on the web page. Not angry, just disappointed..Version: 1.3
✓ Had to uninstallI had to uninstall the app right away as it doesn’t support AutoFill for stored passwords. Please Adobe advise your developers they can use iOS 11 new APIs for UITextContentType ;).Version: 3.13.0
✓ Can’t actually sign an agreement!The user interface is fine, however, there is a pretty critical flaw where in I can’t actually sign a document in the queue from the app. It is designed to do that, however, I am unable. Super frustrating because that is the primary use case for me. Everything with Adobe costs $1 billion and it is a little disappointing that this critical function is not enabled..Version: 3.29.6
✓ PointlessDoes not work on iPad, constantly fails to load document in order to insert signature box..Version: 3.26.0
✓ Endless sign in issueIn a constant loop of signing in over and over but unable to access the app..Version: 3.15.0
✓ Very buggyI cannot login for no reason even with a correct email and password I enter :(.Version: 3.10.1
✓ Exquisite iconGood job Adobe don't cater to graphic designers or anything.Version: 1.0
✓ Used to be good.I loved this app, used it loads - so easy. Seriously looking for a replacement now though, They've changed it and it isn't for the better, not at all intuitive, not like using an app - more like using a web site on the phone..Version: 3.10.0
✓ Useless appDoes not support one drive. Does not support Windows 10.Version: 3.5.1
✓ Logs Me Out ImmediatelyI’m having a new bug where it says Session Expired almost immediately once I sign in. Previously I could stay signed in, but now I can’t even log in and open a document before it kicks me out. It also started requesting my location constantly every time I go to sign, saying the sender requested it, but I am the sender, and I don’t see any option to not request location. Very annoying. Why is this so hard for Adobe?.Version: 3.29
✓ Typical AdobeAdobe is one of those love hate products, this app is atrocious and not sure how it made through any quality checks. Constantly signing me out even with setting to remember, once logged in, agreements show but you can’t send out new docs. Takes you to another screen to get app for requesting signatures, click on link and nothing happens. Have downloaded all adobe apps that remotely resemble anything to do with sign, signature etc and nothing works. Garbage!.Version: 3.27.0
✓ Can’t log in with adobe IDCan’t create new log in for this app neither, what’s the matter?.Version: 3.13.0
✓ Cannot load filesWhen you try to open the document with eSign on any iOS device from any app including but not limited to Mail and Adobe Acrobat and click "send for signature" or "sign in person" it never loads the document no matter how many times you try..Version: 3.3.1
✓ Glitchy!Great when it works but for no apparent reason it glitches more times than not and says “operation failed” when I try to email a form. Happens on 85% of occasions. Sometimes reloading the app resolved it, sometimes it doesn’t. Very frustrating especially as I pay for Adobe services and need to use this app frequently..Version: 3.28
✓ Isn’t pulling in new agreementsI want to love this app but I can’t fully trust it because it’s missing many of the agreements I need to approve or sign, even after refreshing the app. Hopefully the app developer can fix this soon..Version: 3.28
✓ Fix it. Then break it. Then fix... RepeatI could care less about all these improvements if it only worked. Update broke the app - again. Losing patience Adobe....Version: 3.3.0
✓ Session expired.Can’t log in anymore using adobe account. Keep getting session expired with the latest update..Version: 3.21.1
✓ Can’t sign inAfter entering email address, app immediately attempts to log in without password.Version: 3.21.1
✓ Not recommendNot working.Version: 3.5.1
✓ Almost there...needs iOS files integrationThe frustrating thing is a lack of sources to pull PDF documents from; only Adobe Cloud, Google Drive, Dropbox and Box. I’m trying to go paperless and have client sign documents in person on the iPad. However, in order to have the documents accessible on the iOS Adobesign app you have to save a copy of the document to the cloud sources above. I’m thinking of switching to Docusign, since it can actually all the sources from the iOS File app, including directly accessing my windows file server via VPN - no need do create duplicates..Version: 3.14.0
✓ Buggy AFConstantly logs you out. Can't see options properly on screen and can't rotate. Amazing how a company as big as Adobe builds an app that is so buggy it's as if it was written by a 13 year old learning to code off a YouTube video..Version: 3.29.6
✓ Fix the complicated sign inUnlike Adobe Acrobat or Adobe Scan, I cannot sign into my account through Apple. The sign in does not open with that option, alongside the option to sign into your account through Google or Facebook. You have to enter your email, press return to enter your password for a button that says “Already have an Adobe ID?” to appear, and click it or wait for the next page to load. The next page has a button that says “Continue with Apple” but does nothing once I clicked it, and I’m unable to sign documents in my account..Version: 3.25.0
✓ Very dificult to useI got this app and to this day i have not been Able to use it. So difficult to use..Version: 3.0.1
✓ Doesn’t work waste of timeAvoid this app it doesn’t work, clearly developed along with many other CC adobe apps that just don’t work. Greedy Adobe yet again!.Version: 3.17
✓ I can not select documents from OneDriveOnly Grive, Dropbox, no one drive..Version: 3.29.5
✓ PointlessWhat’s the point of this when Adobe app does all this functionality anyway? Besides that, it tells you to go to your email app to fetch an attachment to open so you do that and go to share and go down the list of things to share to... this app ain’t even offered, meaning it’s completely dis functional. I expect more from Adobe..Version: 3.25.0
✓ Trash - nothing worksYou cant login, doesn’t use acrobat login, doesn’t use adobe’s login app, requires you to sign in after ever click you make in the app, pulls up blank pages, can’t find documents on creative cloud... what is the point of this piece of garbage app? Remember me on login doesn’t work, it doesn’t iPhone 12 pro screen format, logging in with an Acrobat Pro subscription account it doesn’t recognize you have a subscription.... not a single thing about this app works.. And besides nothing working - why isn’t this sign functionality in the actual paid adobe acrobat app????? Horrible integration - so now in order to use Adobe acrobat subscription you require 9 different apps on you phone - none of which work together or recognize the other apps. Horrible- this is the #1 example of exactly how NOT to make apps..Version: 3.24.1
✓ No stars because it doesn’t fill or signOr even load the document.Version: 3.27.4
✓ DisappointingNotifications don’t work, very slow syncing. People have to email me to tell me contracts are waiting for signature. Absolute joke..Version: 3.14.0
✓ Won’t stay logged inI can give more than 2 stars to an app that you have to sign back in every time I open up the app. Not to mention the fact that there are reviews from over 2 years ago complaining about the app not staying signed in, and adobe updates the app with vague descriptions and still hasn’t fixed this HUGE bug..Version: 3.28
✓ App is garbageAfter finally signing in the then filling out the form I went to save and download a copy it the logged me out and now can’t re sign back in app is glitchy not smooth and barely does its job.Version: 3.21.1
✓ GoogleWont even let me sign in as says the app is not supported by google.Version: 3.28
✓ So awful avoidWho would imagine after decades that filling in and signing a PDF could be so botched as an experience. It’s so bad I’m having to turn my shared docs into Google or Office native formats to work with them. PDFs are great if you want to archive or print but the document cloud experience is so bizarrely bad. Confusing, unclear and impossible to manage..Version: 3.26.0
✓ IOS app missing the ability to "Fill & Sign : Sign anything you've been sent"IOS app missing the ability to "Fill & Sign : Sign anything you've been sent" that is found in the Adobe Sign cloud app out on the web. You can send docs for other people to sign but you can't sign documents sent to you for signing. Lacking this functionality - I have to log into web site on mobile browser. What a waste..Version: 3.11.3
✓ Needs workCan’t seem to find any of the documents on my device or on 0365 onedrive..Version: 3.25.0
✓ Just doesn't workThe interface is garbage. This probably a hybrid app with frames inside frames. If you accidentally zoom in good luck getting back out. It's shocking how bad this app is. Do you ever use your own app?.Version: 3.26.0
✓ Update is a step backwardThe new update is buggy and barely useable. shame.Version: 3.14.0
✓ Ok okI love the application, however it doesn’t work since 2 weeks on mobile, I can’t even send a PDF document.Version: 3.26.0
✓ HorribleAlways get errors when trying to send documents. Had for two years now. Only reasons we have not switched is because it’s a ton of work to switch all the documents. There is no real support to contact to help with issues. I would not recommend using this service..Version: 3.29.5
✓ Login IssuesI have always had to change my password several times each time I want to log into my Adobe web portal for years now whether my password was correct or not. It was no surprise to see that this issue still exists - on apps as well. Adobe perhaps it'll be useful to commit some of your considerable resources to get this permanently sorted Rating 0/10.Version: 3.2.1
✓ Sign in problem makes it uselessI made many attempts to sign in unsuccessfully because the app says some “active subscription” is required and gets frozen. It’s a waste of time and no use at all..Version: 3.12.0
✓ Dysfunctional app for getting esignaturesIt does not work at all. To get an esignature it has a button that says “get app.” First of all, what the heck I’m already in the app it’s supposed to get. Plus the button doesn’t work. It isn’t even clickable or do anything. And if you go to the website to request an esignature on your phone it sends you to this app. Absolutely useless. Who is in charge of this project? Adobe get it together! The only way to use this is to use their website from a computer. I have multiple documents and have been using it for years with my business fine. And the weird part is every year or so I come back to this app. And over some seasons it worked fine. And then other times it has been like this for currently the entire last year or so..Version: 3.29.5
✓ UselessI wish I could give this a no star review..Version: 1.0
✓ 2 bad issuesI am keen to buy Adobe Sign because it does what I need and I am familiar with the brand but the app is ruining my experience. For some reason I need to sign it twice every time I open the app. This is frustrating even for people using password managers as the URL is different for each sign in even though the password is for the same account. Ironically, the “buy now” button doesn’t work either so it is hard for me to go from trial to purchase. You need to get this right guys or I’ll need to move on..Version: 3.27.2
✓ Document access and options are terribleOne of the most important features does not work well, if at all. I cannot add a saved PDF stored locally on my device (iPad) Inside the app, nothing appears as available. Of course several paid cloud options are available, but not the ones I use. Adobe, you’re becoming increasingly evil and pure greed driven. I’m fine with greed, as long as you have great services. More often it seems you do not..Version: 3.26.0
✓ Connect to OneDrive??How can I connect to OneDrive? Where exactly is the app looking for local files? I have them saved but this app can’t find them. Needs improvement..Version: 3.26.0
✓ Signing in leads to the Adobe Sign site, no app interfaceThe app requires a two-step log in process (not the same as two-step verification). After that, you’re presented with the same webpage as if you had logged in on a desktop browser. There is no special app interface like the preview pictures suggest. This leads to a poor user experience. The “back” button in the top left corner logs you out. The app is simply not useable..Version: 3.14.0
✓ AverageOk, but there is no option to view draft documents. So you cannot create something on your PC and then forward it from your phone at a later date..Version: 3.0
✓ Unable to send documents properlyI use this on my IPhone 12 and IPad Pro. On my IPad I have been unable to send a single file from my google drive for a couple months now and then with my iPhone i have to try sending it a couple times before it actually goes through. Very frustrating when trying to get work done. Also Customer service has been of no help whenever I tried to reach out to them..Version: 3.26.0
✓ So badCan’t believe how bad this app is. There is no onedrive support. Just awful.Version: 3.27.2
✓ Doesn’t workEndless sign in requests..Version: 3.25.0
✓ Very basic functionsNo notifications. No update of current status of documents. If some of many signatories sign , no tracking facility. No account settings. No templets..Version: 3.0
✓ Doesn't workUsed to work, now it doesn't. TERMS OF USE ERROR. Useless, old version much better..Version: 2.0.1
✓ Just the website as an appThis is basically the adobe sign website as an app shortcut. Every time I open the app it asks me to sign in. Even if I keep it open in the background. And when I enter my login on the first page it then asks me to re-enter my password for a second time on a new page. Completely crazy and far from a straightforward slick user experience. I expect more from Adobe..Version: 3.29
✓ Wrong Time Zone StampMy company has been trying to use this app for a couple of years. The app’s SIGN IN PERSON option time stamps all our documents in GMT+7 West Indonesia Time no matter what time zone we adjust our local user or global team to. It is extremely frustrating to explain to a customer on August 31st in Pacific Standard Time why the time stamp on the final documents shows September 1st. I’ve brought this to Adobe Sign’s attention on several tickets. As of 9/2/20 it has not been fixed yet..Version: 3.23.1
✓ One main feature missingClearly this app was developed pre-iCloud files. I cannot believe that it has options to embed pdfs from all cloud services except iCloud files!! Can't check the rest of the app as I rely on iCloud. Please fix it? I pay enough for CC!.Version: 3.13.0
✓ SlowThe documents take a long time to load. Will get notifications that a document is ready to sign, but when opening application, the documents won’t be found until manually refreshing. Then it won’t load fast, even over WiFi. Signatures also take longer to sync..Version: 3.29.6
✓ Constant syncing issues. Consider DocuSignThe app both crashes and doesn't sync.. the help on both the app and the website is not of much help either..Version: 3.7.0
✓ Works, and doesn’t….Spent a lot of time preparing agreements for trade shows for our sales reps. Created a great agreement template and set up a process for us… but NOW there form field user view when filling out the fields doesn’t work and the fields are NOT showing up after filling them out. It is wonky and the fields just go blank again. Please fix asap!!!.Version: 3.29.4
✓ Not intuitiveScan a document then what? Where does it go? Another annoying adobe app.Version: 3.15.0
🙂 Adobe Acrobat Sign Positive Reviews
Adobe Acrobat Sign works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Adobe Acrobat Sign.
⛔ Adobe Acrobat Sign Problems
