3.1
3.10015 star

Total 33 Negative Reviews

CorrLinks App Complaints & User Negative Comments 2024

CorrLinks app received 33 complaints, negative comments and reviews by users. Have you ever had a bad experience using CorrLinks? Can you share your negative thoughts about corrlinks?

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CorrLinks for Negative User Reviews

LigmaBallzLigmaBallz.Version: 2.2.1

Needs sorting!Good concept and design as similar to email on iPhone but my new messages are not coming through on here, only when I delete the app and reinstall it they are there! Would have paid the $6 if it worked!.Version: 1.0.1

Update is trashI can’t see how many characters I have left. Then I’m typing out a whole message to get stopped because I don’t have any characters left and then the app glitches and kicks me out of my message. Please fix. This is terrible..Version: 2.3.3

Needs to be fixed ASAPThe app was working fine for me for the last year or so but today it keeps saying it isn’t syncing and I can’t send or receive messages. I don’t know what’s going on but it needs to be fixed right away. I paid for the subscription so that I can have the convenience of messaging my husband on my phone..Version: 2.2.1

DO NOT UpdateThe update has too many bugs. The alerts do not link you to messages, just the home page. They still haven’t fixed the issue where new messages are in bold and have a dot next to the name. They took that notification away over a year ago and still haven’t fixed it. The new update makes the notifications worse..Version: 2.2.1

FrustratingWe really need this app to communicate, but sometimes the service is extremely frustrating for something you have to pay a subscription for. Frequent communication errors, doesn’t save drafts and errors out. Sometimes it notifies you there’s and email, sometimes it doesn’t. If there is an error and it won’t send the email, you can’t save the draft to try again later. When you want to connect to support to get help, the webpage doesn’t load. There was a small window couple hour window earlier today I could send and receive emails the rest of the day there has been communication errors. People really need this app, that’s why we pay for it..Version: 2.2.1

Getting BetterThey fixed the biggest issue w/ the last update. But now I am getting duplicate notifications of the same message and also two of the same messages sometimes..Version: 2.1.3

All I want for Christmas is for CorrLinks to workUpdate is so badly needed. The app times out, you can’t scroll because of how bad it lags, sometimes I’ll just hit a message and I just won’t open. I’ll wait 20 seconds and it just won’t open. It does not sync with the desktop correctly so it’s showing that I have unread messages that I can’t find on the app. I’ll be in the middle of writing a message and the whole app just quit. it was really great when I first got it. Zero issues, simple easy software. Whatever they did in this update totally ruined it. The search feature is nice except it so slow. You can’t actually search for anything. Simplify and go back to whatever platform we were using before! I would pay $20 a year if it meant having a fun app!.Version: 2.3.3

CorrilinksNot let me log in, saying access denied, reason 403. Whatever the hell that means? It doesn’t explain what to do, just keeps telling u the same dam stuff, without telling u a solution. And then, logged into 2 many appliances...Version: 2.2.1

DisgustingHow disgusting that a company would hold your loved ones hostage by forcing you to have a paid premier account before you can use the app. That is the lowest of the low. A person who has an account and pays money for stamps should be able to use the app. Encourage all your friends and loved ones to use JPay because it seems it’s not just about money with them completely like Corrlinks. Despicable..Version: 2.1.3

Terrible app. Rip off. Bad UIThis used to be usable. You pay for the messages, send and receive. Now you can’t do nothing in the app without “upgrading to premier account”. That’s a cash grab and absolute trash by the developers. We already pay to communicate now we gotta pay extra just to use the app, a poorly designed app that looks like it was designed by an IT dropout..Version: 2.2.1

Potential to be great but notWhy doesn’t it count the characters and tell you? It is a simple thing to put so you know how much you can type. It is slow and doesn’t tell you how many characters left and it is annoying and honestly it is a simple fix if you would just do it.Version: 2.3.3

Put it back how it wasI use to love being able to scroll to the next message and now you have to go back. If you’re looking for a specific one it’s near impossible unless you have a good memory and time to find it. It was so much better in not just that but the way it looks now. It’s so plain and less welcoming plus the changes…. Hope it’s fixed I thought it was my phone and restarted it in hope it wasn’t a actual change. SMH not a fan of this version at all...Version: 2.3.1

Can’t upgrade to premierThe app is all well and good provided that one can see how and where to upgrade to premier, I need to upgrade as my partner is incarcerated in the USA and I live in an offshore UK island, and I need to be able to communicate with him … feeling lost without him!.Version: 2.2.1

Good but could be great with picture messaging.Can you please add the option to upload photos and/or videos to the app. So hard to always try to get to a computer to upload pics from phone then to computer then upload to Corrlinks. Would make the app so much better..Version: 2.2.1

Poor service and inconvenientThis is a pain. One must sign up from a regular computer. But often the browser you use won’t let you sign up. So you try another browser. And another. Same problem. You finally email customer service explaining that it’s not working and that you’ve tried all the major browsers. So then you get a tone deaf answer telling you to try another browser. Facepalm. CorrLinks, charge more for your app and make it easy to use. Please..Version: 2.1.3

Not a fan of new versionThere was an update recently that I am not a fan of. The font is smaller so I loose my message & can’t get the curser to the end of the text for whatever reason. I had to restart a whole new message. Maybe it’s a bug. My background is black now. Not sure why that changed & the reason. There’s no option of copy & paste anymore. I’m not happy with it. I want the old version back..Version: 2.3.1

Don’t recommendWon’t let me accept anyone to send me emails! So it’s completely useless.Version: 2.2.1

Use the websiteThe website is way better than the app just use the website and the app you have to a premium account to even use the app and I tired it and the app is so pointless and looks downgraded from the website.Version: 2.2.1

UpdateThe new update for this app isn’t working properly. Have yet to be able to type a message let alone send one. As soon as I start to type it freezes. I’ve uninstalled & reinstalled still nothing. May just see if I can uninstall the update..Version: 2.3.1

I LOVED this appI loved this app cause I could contact my son. Added money and what not now it won’t sync and I have to pay for premium? Are you kidding me? And I have to have a computer to set it up. What a computer? Who still has one of those? This is ridiculous. Don’t you think it’s time everyone stop trying to gouge us in the pocket book??.Version: 2.2.1

FrustratedI created my account a month ago and I’ve paid for mySubscription when it told me to and now it’s telling me I cannot send any emails because I had insufficient funds I uninstalled it then tried to reinstall it and now it’s not allowing me to reinstall on my phone I went to the website to try to send my email and it still tells me that you have insufficient funds I’m getting really irritated customer support is it helping any at all.Version: 2.2.1

Error message from admin at CorrLinks I don’t understandThis is a system generated message informing you the above mentioned federal inmate temporarily does not have access to messaging. You will receive notification when they are again eligible for messaging. Este es un sistema generado mensaje que le informa al interno mencionado federales temporalmente no tiene acceso a la mensajer?a. Usted recibir? una notificaci?n cuando son de nuevo objeto de mensajer?a. The person I was messaging name is not on the system and he is still in jail so I have no idea what’s wrong why I can’t send messages I talked to him this morning he is still in jail.Version: 2.3.1

Subscription not worth itI could have wrote emails and done just fine without paying for the subscription. Waste of money. It’s not even a modern script, it has the old DOS feel to it and like I’m using a dinosaur. I’m trying to approve a video request and it’s taking me in circles. Paying $8.95 for a program that’s older than the hills and I’m hearing a bug fix was finally initiated 4 years later. Wow. I feel bamboozled into paying this $8.95. I’m just trying to find the icon to use to install the video software. My phone is well capable and the latest IOS. I have a feeling the prisons don’t want to pay for anything that could take money out of their own pockets is why we see DOS-type programs when we are way past all that. 👎👎 2 thumbs down..Version: 2.3.3

App not syncing with networkFor the past three days, I have the premier and through the app I can see that messages are coming in but unable to send stating it is not syncing. This matter needs looked into as I have delete the app a few times and still not able to use.Version: 2.2.1

Not syncingApp not syncing. Getting notified there are new messages, yet no new messages appear in app as it’s not syncing. Can’t send, receive, or save as draft because of syncing error. Please fix. Please add dark mode! Let’s catch up with technology that’s already several years old… but first let’s fix the app so it’s actually functioning!.Version: 2.2.1

App needs to be updated!I pay the subscription and get notified about a new message but when I open the app up and go to the inbox the new message is not there! When I refresh the mailbox “Communication Error” always pops up! This is ridiculous when I pay and I can’t even get the new messages. This has been going on for months and I just decided that I’ll get on CorrLinks on my laptop or work computer since I’m not getting new messages on the app... real irritating.Version: 2.2.1

Adding funds?It is a convenient way to get in contact with your loved ones but it keeps saying $0.00 balance as if I will not be able to add any funds. I would like to know more about adding funds so we can keep track how much he needs in order to communicate monthly. This app is good as far as communication goes but very bland in its process. Updates need to be made!.Version: 2.1.3

I pay for the app and can’t use it!!!Every time I attempt to look at my msgs on this app I get an error msg that says that it’s unable to sync to the server. This is annoying and frustrating bc I’m paying for an app that isn’t even doing its job!! I have to log in online to get msgs which is inconvenient and defeats the purpose of paying for the app! FIX THIS ASAP!!! I have uninstalled and reinstalled several times, the msgs still aren’t syncing. This is frustrating when all one wants is to connect with their love one in an already tough situation..Version: 2.2.1

No Logging In!I put all my information in CORRECTLY and it’s saying there are issues or it’s incorrect. I went on safari to log in and it’s saying to read or write messages I need to upgrade to a premier account. So to spend more money to receive messages and write to my friend over the phone? Yeah, don’t even bother it’s free to do so on a PC. Don’t bother with the app just do it on a computer..Version: 2.3.2

Was working fine. Stopped all of a sudden.The app stopped working all of a sudden and started saying it couldn’t connect to the server. When I looked at the help page it stated that there could be multiple reasons for it saying that and I did what was suggested but there was no change. I now have to use my browser and don’t get the notifications sent to my phone when I get a new message..Version: 2.2.1

It works when it worksI’ve had this app for a few months paid for premium access and when I log in and try to send an email I get the can’t sync to server. I’ve uninstalled and reinstalled the app. Checked my internet connection WiFi all that and got nothing. When I email support I get no response or solution to this problem.Version: 2.2.1

Premier account I can’t send picturesSo I paid and signed up for the premier account . But I’m unable to load money on my account to send pictures nowhere. Does it have a option to load money or even send a picture. when I open up the CorrLinks website for me computer I only have four choices message/account management/premier/text message...Version: 2.2.1


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