Magisto Video Editor & Maker Negative Reviews

Magisto Video Editor & Maker App Complaints & User Negative Comments 2024

Magisto Video Editor & Maker app received 161 complaints, negative comments and reviews by users. Have you ever had a bad experience using Magisto Video Editor & Maker? Can you share your negative thoughts about magisto video editor & maker?

Magisto Video Editor & Maker for Negative User Reviews

✓ Don’t get itIt tells you to get this awesome professional version for free. My mum has financial issues, btw. So I got it, and suddenly every month, my mum spent $30 on it. Eventually, 6 months later we figured out how to stop it. And I even deleted like 2 weeks after purchases started coming up, but it still did it. And it’s not even good anyway. So don’t get it.Emily MWVersion: 4.24.4

✓ Rip OffThis company offered a weeks free trial but billed us for a monthly subscription after only 2 days, the subscription could not be cancelled in their App which said it had to be done through iTunes who would not refund the subscription so we have lost $48 for absolutely nothing. BEWARE DO NOT TRY THIS APP OUT OR YOU WILL JUST LOSE YOUR MONEY. IT IS A TOTAL SCAM AIDED AND ABETTED BY I TUNES.SilverCity33Version: 5.2.0

✓ Stopping Payments is a nightmare!!!I was going to cancel my subscription for a month or two but to do so is seemingly impossible. I cancelled from the app, or so thought. When I got charged again I though, “well, I must have done it incorrectly”. This time, I get a pop up that says I have to unsubscribe through my iTunes id. I follow the steps to unsubscribe from there-it’s listed but there is no unsubscribe option. I email support and am refunded $7.57. Upon closer look at my account I find that when I “ugraded” from a $6.99 plan to a $15 plan it wasn’t actually an upgrade. I was still being charged both. Upgrade apparently means something very different to Magisto. I file a dispute with PayPal. They are still looking into it. Today My BANK account-not PayPal is charged another $15 from Magisto!!! I go to look at my iTubes Subscription and it is listed as cancelled. Magisto is still telling me I have to unsubscribe through iTunes and not them. This is a mess! What am i supposed to do to stop the payments-close my bank account and PayPal???? These people cannot be trusted. Not only have I lost money, but the amount of time I’ve wasted on just unsubscribing from this ridiculous app is absolutely absurd!!.StormyroseVersion: 4.24.2

✓ Can’t downloadIt makes a good video and then I got to help centre to find out how to download and it says the steps and all the buttons on the steps aren’t there and I can’t save my video to camera roll and every time I press the download button it tells me I need to buy a subscription when the help centre told me I didn’t. Kind of annoying bun oh well.Ibvhjcfh hmv mhVersion: 5.0.3

✓ You need to pay for useIt’s for people who use video edits lots otherwise not worth to pay 49$/month. They give you 7 days trails but. If you only need to photo once in a while is better to find some free apps. I never really used it so can’t properly rate..Superhaze66Version: 5.1.2

✓ I would probably not recommend it.Despite its ability to arrange your content into quality videos with minimal effort, there are a few things that stand in the way of me giving Magisto five stars. The app is unreasonably limited for those who cannot afford the premium addition. However, buying the premium addition leads to renewal the app doesn’t warn you about. Magisto actually makes it quite difficult to access the controls through which one might be able to cancel subscription. That is not the last of the problems, though. For those working on tablets rather than phones, there is no version that allows users to enable a landscape setting, contrary to many apps on the store. It’s these minor inconveniences that restricts me from being compelled to use the app..The Nightmare HourVersion: 5.1.2

✓ Not as “intuitive” as they claimI signed up for the premium service on trial, and despite reading the guides, it just didn’t work for me. Tried on several occasions to reorder a video clip, and it just didn’t work. It would let me get past the re-order part, despite being told to “drag” the clip, nothing happened. Really not prepared to pay £25 for something that has poor support and functionality..TMcNaughtonVersion: 5.1.2

✓ READ FOR INFO ON HOW TO CANCELTheir free trial was helpful but it was a pain to cancel everything. ***READ FOR INFO ON HOW TO CANCEL -go to the Settings app -then go to iTunes & App Stores -tap on Apple ID at the top -select view Apple ID -go down to Subscriptions -click on the app you want to cancel and cancel it Hope this helped some of you since it took me forever sitting in frustration and anxiety to cancel the app on time before it charged me. Instead of just saying we should cancel in iTunes they should explain how to do it. SMH. I loved the app honestly. I didn’t need anything too professional since I was just using it for family and friends but it was really too expensive for what it was. I can’t be paying $20-$30 a month for this when I only used it for one project in the last month. I have other more important priorities, bills to pay for. If it were $10-$20 for the whole app, not just monthly then I feel like more people would buy it. This monthly thing is really not helping you guys. Feels more like a swindlers scam than a professional app..Maimoon416@Version: 5.0.6

✓ WORST app I have ever usedI hate this app so much that it has inspired me to write my first ever app review. Editing is extremely frustrating, it takes ages to do anything, sometimes when you okay drafts it changes again after it is published. I have spent so much time waiting for things to upload only to not be able to use the video at the end of it all. I have never been so exasperated by using an app. DON’T WASTE YOUR TIME AND MONEY. I’ve gone back to using iMovie. So so so much better..MichdawnreidVersion: 4.25.2

✓ Not impressedThis app seems to be free to download. Once downloaded it prompted me to subscribe for just under $6.49 AUD. Next thing I was restricted to premade templates and no option to have a video without a being locked into a template. The live option only works on a few photos - selected by the app, not giving any options to turn live on or off for a particular photo. The music is restricted to apps library or iTunes library on the phone. No option to upload music from downloaded files. Overall not impressed as gives the filmmaker no freedom..Empress 777Version: 6.5.5

✓ Fit to pull my hair outJust spent hours trying to make a slideshow movie for my friends hen. Despite carefully arranging my pictures and videos in a reality timeline, this app just went and jumbled them all up. I thought maybe it was my fault so I did it again paining more attention. Same thing, then I realise they only give u 5 mins worth and cut whatever they feel like cutting. Then there was no sound at all so couldn’t pick my theme song. It wasn’t my phone as everything else was playing fine. But this was mute. And mute button not selected. It’s now 2am and I’m exhausted and very angry._Ashy_86Version: 4.25.0

✓ Not worth the money and VERY poor customer supportHeard from a friend about this SW and it’s ability to automate the creation process. Decided to give it a try. The very short version (15sec?) was cute and decided to try the 7 days “professional “ version. When I realized Tencent, Google and other apps offer similar feature and convenient for free, I decided it it not worth the money. However, the cancellation process for the trial version was not simple at all!!!!! I looked all over and unable to find ANYWHERE within he app on how to cancel the subscription! I wrote to customer support looking for help and the response from customer response was not helpful and kept asking me why I didn’t like the SW! After mutual attempts they sent me the link and told me I have to go into the iTunes account and cancel it!!! Also, by this time they have already charged me and now I have to beg ITunes to return my money because the customer support was poor and the cancellation process was unclear and difficult. Try Tencent SW or Google, it’s free and you don’t have to deal with magisto customer support!!!!.Artc1688Version: 5.1.2

✓ Yeah na dunnoOverkill ratings and reviews are tacky home jobs. Put me off getting it cause the reviews are faked. Could’ve put more effort into their fake reviews. I had trouble not believing how much effort went into the variety of fake reviews. I kept reading and scrolling even tho it sucked thinking I was nearing the last one but gave up cause I got work in 2 hours..Fake review officerVersion: 4.27.3

✓ Does not launch anymoreDoes not launch on latest version of iOS.Raphaelv-ukVersion: 6.9.2

✓ Not recommended. Waste of money and extremely limited servicesWouldn’t recommend. You need to pay to use any of the good stuff. Waste of time. They won’t give you a refund either. Trick you into paying for their app and then will try and charge you for anything. Nowhere onthe website do you mention that all videos or any social media templates are premium products that require extra payment. On your homepage and videos you mention that they are avaliable for paid plans- not premium plans. When I paid $9.99 for a plan - you advertise "perfect for social media" - however the templates and premium layouts are all extra cost. In your promoted videos - you mention that the service offers quite a bit where that isn't returned for a normal customer. 1. I canceled my membership after a few minutes - without downloading or using your service it was very difficult to use and was very limited. 2. I was not able to use it for the purposes it was destired. 3. Upon requesting my cancelation my membership was immediately terminated on your end - I was not given a choice to keep the membership while the payment is valid (for a whole month) - therefore since you canceled the membership instantly upon cancelation I should be entitled to my refund..Simpsonguy02Version: 5.0.6

✓ La qualité de l’image est très basseJe suis très déçu de la qualité des vidéos, c’est de très basse résolution. Impossible de ce faire rembourser. J’ai tout simplement supprimé l’application que j’ai payé 39$ pour acheter une autre application de montage vidéo. Je ne recommande cette achat..Superstef26Version: 6.9.2

✓ One big problemI don’t want my movies public! I had my account all set up but I had to delete it because it automatically made it public 😕.Jac132Version: 5.0.6

✓ App crashesCan’t upload my video.RosarttVersion: 6.9.0

✓ Magisto asked me for a review to help them grow. Hope they can handle the truth.I am an entrepreneur seeking to break out into this new world market space. I wanted to become a partner with Magisto and use the movie maker in my business. A "Partnership" that would do EXACTLY what they are saying they want to do... They don't have their priorities in alignment with the growth they are seeking it seems... If they can't service a simple partnership request with due diligence maybe they should reconsider the title and strategy of their "Business Development Team". They are failing at their key objective of business development by this reply, in their own words. Very telling..... Sorry Megisto, you get a big fat "F" from me. Here is their reply; "In order to use the API solution, you will need to submit a request in our partners page to get the API key. Additional information (with answers to your questions) will be provided upon submitting the request. However - it is important to clarify that our Business Development team is currently working with relatively large businesses who wish to use the Video creation API, so it might take a while until you hear back from them (might be a matter of months, if not more than that)." So.... they want me to help them become bigger so they can continue to grow while only staffing for "relatively large businesses"? Seriously? They just told me that my business success isn't a priority to them. And for these reasons, I'm out..UndothechangeVersion: 6.6.1

✓ ERM...So I like the app... But it is unfair that you have to get premium to pick over 6 photos and videos! I am a 8th grader trying to find the perfect app, with the perfect animations and music, I've been searching for weeks now, then I find the perfect app, the one I'm talking to right now, but there has to be something that ruins it.. I am trying to make a video which will include a lot of photos (maybe 20 photos or over) about my school year yet I can't ... PLEASE fix this it is ruining the app and so now I will have to delete it.. And search for another app. Yet I will keep on checking this app if you have fixes this problem. And I can't buy premium cause I am not aloud to use money on apps. Thank you (please reply).Saysay1212Version: 5.0.3

✓ Updated version is such a disappointmentNew upgraded version is such a disappointment and a move in the wrong direction I have been using Magisto for about a year and loved it. I do real estate videos with it. All of a sudden it all changed and the options are now significantly limited. I have tried the support team and although they do reply they can’t justify why they have taken away so many good options. The options to edit the text is terrible and takes Away to professional look my videos have now. It used to edit the text automatically for you in the particular style you have chosen. Doesn’t do that any more and only very limited options. I even asked if I upgraded to the most expensive one is this available and it isn’t ! Madness If you are reading this Magisto please please bring back this feature ! Such a shame..DanzegzeVersion: 6.2.1

✓ App downgraded once I bought the premiumInitially, I enjoyed using Magisto as it automatically created impressive videos for me. However, after my free trial ended, I didn't have access to premium features and stopped using it for a year. Recently, I needed the app again to create automatic videos, so I downloaded it, played around with it a bit, then made the decision to buy the premium, but unfortunately, instantly the app degraded significantly. There are no menu buttons, the picture quality is poor, and there is no audio or picture in any videos. It takes a long time to import, but uploading is fast. Hopefully, uninstalling and reinstalling the app will fix the problem. Additionally, I assumed the app would automatically create videos from my gallery after upgrading to premium, but it no longer does that..WowomglolokVersion: 6.9.2

✓ Far too expensiveAnd offers no more than than other cheaper and free apps do. I especially hate that you are required to confirm payment details to do a trail..Nz-gollumVersion: 4.30.0

✓ Excessive Data Usage and Impact on Internet CostsI recently had an experience with the Magisto app that left me disappointed. Over the course of three days, I noticed a significant spike in our internet data usage, exceeding 900GB due to file transfers. It became evident that the app’s editing process heavily relies on their cloud server, which stores all my local photos in their database. When I deleted the app, the data transfers ceased. Unfortunately, this meant I couldn’t complete my video editing tasks as planned, and it caused our limited 1.2TB internet plan to incur additional costs of around $100. I believe it’s crucial for apps like Magisto to be transparent about their data usage and provide users with clear options to manage their data transfers. While I had a negative experience, I hope my feedback helps them improve their services and prevent similar situations for other users..Tough studVersion: 6.9.2

✓ Not what it used to be.I was a fan of Magistro for the simplicity of making a good short video in HD in their early days, it was an App way ahead of Apple an Google In terms of making automated videos from pictures and anything you have in your photo album. It was perhaps the first AI video making App. Recently downloaded the App and was totally disappointed. The interface was changed in many ways, trying to blend the App more into a social media platform, which is not what you are looking in the first place. The billing is horrible! You can’t even make a video without committing to a subscription and despite the “free to cancel” option I won’t expend time on any app that if is not what I need will have to devote time on canceling subscriptions. It was a great App, so sorry for what they made out of it..TheEgoVersion: 4.27.3

✓ Don’t purchase, waste of moneyCan’t believe I upgraded and paid £21 for a 12 month membership for this terrible app. This app always crashes for me and doesn’t give any useful data that I don’t already know. It doesn’t tell you who’s recently been viewing your profile (as advertised) so it’s not useful for businesses. It basically shows you who gives you the most likes and comments which is useless information and something I already know. Don’t waste your money..Audrey12356789Version: 4.22.1

✓ ?To be honest, I’ve been trying to find an app that I can just change the speed to a video of mine in a couple of minutes. I don’t like the extra steps and things I have to do to even get to the editing stage.. I guess I’ll have to keep looking.HeisnwvwhisdVersion: 4.30.0

✓ LAMENot worth it at all!!! I would like to have my money back.Daphnée D.S.SVersion: 6.5.8

✓ No short videos?I just wanted to add some music to a 7 second video, went though the whole palaver of downloading, connecting to Facebook, wading through all the permission pop ups, subscribing to the paid version etc only to find I’m only allowed to make a video if it’s at least 15 seconds long?.MissyableVersion: 5.4

✓ Its okayGood editing app but there are another app that are free to save your creation in your phone ☺️.Ladydragon2018Version: 4.27.3

✓ Dumpster Fire AppThis app is essentially a bunch of terrible, tacky templates, with little room for customisation. All I wanted to do was put a video on an infinite loop, and I couldn’t figure out if that’s even a possible feature here because the interface is so BIZARRE and user unfriendly. (I have a degree in film and television and this is not even remotely an editing software.) I could not fathom paying for it, but don’t worry - they’ll try to trick you into paying for it by surreptitiously rolling your free trial into an inordinately expensive subscription..Smella_sneezeVersion: 4.25.5

✓ Waste your money and time with this one appReally bad video quality, can’t use the videos. Doesn’t load some videos. Waste your time and money 2020.LorrainrVersion: 5.5.1

✓ Worst app ever , don’t waste your money . There is no thing in this app to edit your videoI would give negative starts if I could . Didn’t waste the money . No free trail here either . Beware.Paras1996Version: 6.5.3

✓ You can’t do muchYou can’t do much without paying 👁👄👁 Edited: I mean that I wanna be able to adjust my video how I want, but you can’t do that without paying.Catsarecute12345Version: 6.8.1

✓ Unfortunately by errorsI’ve used Magisto (pro version) for years and loved it, but over the last couple of months, something has changed, and it’s become unworkable. It now won’t put photos or videos in chronological order, the automatic editing is terrible (misses videos, the parts of videos it chooses to include is a poor choice) and often has processing errors and won’t make the video at all. I’ve spoke to support several times, and none of those issues have been able to be resolved. Unfortunately deleting and looking for a new app..Hells_bells_2011Version: 6.9.0

✓ Please?This is awful because you haven’t added the effect that I downloaded this app for - cloning yourself. I need it essentially and I can’t have it because you don’t yet have the feature! Could you at least consider it? The only reason I chose this app was because when I searched up “How to clone yourself in a Video App”, after looking for ages, this came up! PLEASE at least think of the idea and reply once you have taken it into action..Xox.claramelleVersion: 5.1.3

✓ MisleadingApp appears to let you splice videos together in the app store, but once downloaded you're regimented to using one of their terrible "Filter" style effects. Waste of time, also $57 for a year is crazy..DodgySparkyVersion: 5.3.7

✓ £30/month? Come on!It feels like they made the engine a little worse so you want to edit your movie which is ridiculously expensive and you also have to pay the same for download decent quality. So you upload HD and if you want it back, that’s £30/month my friend. It is a shame because it used to be good. Technically speaking even the free version (pay for download) was outstanding..H. GergőVersion: 4.24.1

✓ Rubbish appUsed the free upgrade and to think people spend £25 is ridiculous, I’ve spent hours trying to put some photos and videos together as one and every time I save it and rewatch it the photos have moved, random pictures in an incorrect order photos not appearing, I’ve redone it each time and the same has happen at least five times. Wouldn’t use the app again and definitely not worth the money..Louby2019Version: 5.1.2

✓ MagistoI have enjoyed this app for several years, I subscribe yearly to the premium version, it has come to my attention that after I paid $39.99 for my yearly subscription, it was then switched automatically to monthly payments of $39.99, not something I would have ever agreed to. I have reached out to apple with no help in obtaining a refund, and i have reached out to the app developers as well, hoping to receive a reply and a refund ASAP. *check your statements carefully.ShfjfjchxnrbsjenzucrjcrkvucjdVersion: 6.5.11

✓ AwfulMakes the quality of all your videos soooo bad.. also the app tries to post videos without your consent . 0 stars.Babygxx2Version: 6.3.1

✓ Just wouldn’t recommendI definitely wouldn’t recommend this. I make roblox animations and videos for fun and my iMovie isn’t working so I tried finding an app that I could do the exact same thing but on a different app so I downloaded this app thinking that it would be really easy and fun but it definitely wasn’t. If you don’t pay premium there’s a limit of videos/photos you can put in and being a roblox music editor I just wouldn’t recommend because if your doing like a vlog/blog or music video and you don’t wanna waste tons and tons of money then I certainly wouldn’t recommend and almost everything in the app cost money and some people don’t wanna spend money on silly apps so if you haven’t bought premium and your reading this review, just don’t buy it. It’s a waste of time. PERIODT.Life With ChrissyVersion: 5.2.4

✓ Horrible video quality even worse platformThere are many good features to this app, but it is drowned out by all the terrible things wrong. First of all the $30/month premium service is WAY overpriced, no one wants to spend money like that besides marketing professionals and even for many of them this is too steep. Make it $10 per month and you will have way more subscribers. Even if the app worked perfectly, it would not be worth $360 per year, but it doesn’t- it’s junk plain and simple. Offering limited options for Fonts, and special effects, this is not the worst part- when you export with settings set as “higher quality” , your HD or 4K quality videos come out like grainy 720p or lower resolution. The auto-cuts and transitions are not smooth, and there are glitches galore in the programming, get it together Vimeo..Film_Buff_713Version: 6.3.1

✓ Amazing butttI love this app! It’s so good! But also terrible, I made 8 videos to show my friends but then realised that I have to pay so much to download it in to images! So then I think to my self they can just see when they come to mine but I come back the next day to see all of them DELETED it then said at the bottom of the page “make your first video” like whyyyyy! I have now switched to a better platform. No regrets.The yay manVersion: 5.1.6

✓ DisappointingThe process of getting the final result was a little confusing and time wasting but it wasn’t horrible. The BAD part was the video quality :/ I looked through the reviews and saw that other people had the same problem and the response that some people got was that I had to use the same device that I recorded with... which I did and still got horrible quality. Another problem that some people had was cancelling their subscription. At first I was panicking because their cancellation process was confusing and the price was quite up there, but all I had to do was go on their help services and they lead me through the proper steps. Overall, the app isn’t that great and it’s confusing to manage at first..@janicejuvices_Version: 4.29.0

✓ Didn’t even do the basicsJust wanted something simple to string together photos into a video. Should have deleted straight away when it said it was £26 a month. Thought I’d try it - it wants loads of personal information, insists on uploading stuff which took ages and then didn’t even get the photos in the right order. I’ve cancelled the subscription, but looking at the reviews am worried I’ll get charged anyhow..Pg12345Version: 4.28.2

✓ Be Warned EXPENSIVE automatic subscriptionYes, I’m not an idiot - I am aware that they tell you all about the subscription when you install the app. But I personally cannot stand free trials that assume you want to pay $40/month after evaluating for 7 days, and too bad if you forgot to cancel or found the convoluted multi-step cancellation process difficult to navigate. No way is this app worth that anyway. So many better (and cheaper) video editing apps available. I evaluated for 1 day and then because I was paranoid about the subscription, immediately cancelled and uninstalled - but even then I’m nervous that I didn’t do it right..ReganPVersion: 5.1.0

✓ EXTREMELY DISAPPOINTED WITH THE CHANGESI’ve used this app to make a few videos for awhile now and bought the subscription last month for premium where it was easy to see which templates I could use but now, every template I click on says I need to upgrade. This new change is very deceptive and I feel like I wasted my $ on the premium, only to be hustled into buying a more expensive subscription that I can’t even try to see what the upgrade is all about! Before they were reasonably priced and now this app is worthless unless you’re wanting to spend a lot of $ on their subscription, which will probably change again and be even more expensive. There’s also no phone support so you have to wait for them to respond via email for issues. I’ll be looking into other apps with better business practices..Sheenalee1229Version: 5.2.8

✓ Its bad.Ok so i wanted to get this app off tik tok because I needed an app to do slow mod that are smooth. I didn’t see any slow mo bottons which made me upset but it did have cool edits. I really wanted to make a slow mo but it didn’t even let me make my own things or edit anything I had to choose one and when I chose one it said I have to pay or make an account to do it . Some people can’t pay with there things and some people, can’t even sign up with those types of adds. The only reason I gave it a 2 star is because it had cool edits but I’m really not cool with the paying things. It kept asking me many times and I didn’t like that. But yeah I mean this all respectfully and I hope u have a great day?:).IdnhfksnVersion: 6.6.1

✓ Little to no editing freedom.I mean, for free, fine, whatever, but there is so little you can do! You have to have music, and you have to have a title appear on the video. I just needed to make a video that was “made together” to post on social media, not anything fancy (well, it isn’t FANCY, definitely not.) I gave it two stars instead of one because it would work for like a five year old (at least on the free one, no way was I going to be spending money on an editing APP when I have things like WeVideo.) I only got this app to be quick, and while it was quick, the video looked like crap, and you couldn’t even edit the video yourself! No creative freedom, and worst of all, it looks awful, let’s be clear. There is huge white letters that must play on the screen, and then you have awful music (which I wish they had a choice for NO MUSIC) in the background. I wouldn’t even recommend this for a home movie sort of thing. Don’t know what you would even do with it. Little editing freedom, and makes your simple videos stick into a box that they want your videos to fit in. Overall, this app wasn’t even comparable to iMovie! At least iMovie let’s you make your own video, which I was looking for an improvement from to edit videos together (not looking to make a horrible home movie, just edit videos together into one price, which one would think would be pretty basic for an video app..Nim NumVersion: 4.24.1

✓ Won’t let me edit or reorder clips or add textLoved the app but recently stopped working properly and no longer gives me to opportunity to reorder or add text to my clips which defeats the whole purpose. I also can no longer choose how dramatic I want the effects to be. Disappointed and no longer worth what I’m paying for premium.Barbergirl88Version: 4.30.0

✓ What happenedWhy is it taking a full day to create a 69 second video? And sometimes I get all the way to the end step and it tells me something went wrong and leaves me no option but to start over. I used to love this app because it was so easy to put together cute little videos to share memories with friends..ADevilsGraceVersion: 6.6.1

✓ Why £30 a monthAlthough I have only used it once and it seemed a really good app easy to use lots of music options and styles I think £29.?? A MONTH is way too expensive what is the need to charge almost £30. If it’s giving businesses an option to create promotional videos great but when your only wanting to create nice personal memories you should have a choice of what subscription you would like and have a choice of a reasonably priced version to a more expensive version that only some people can afford. If it had better subscription prices and/or options I would have rated it 5 star.Joseph-axlVersion: 5.3.6

✓ Not uploadingPaid for the upgrade, spend ages choosing my pictures, then putting them in order, which isn’t the easiest, then they just don’t upload! Literally spent about 6 hours in total trying to make one 4 minute slide show, then I try and edit one I’ve already made to try and make it easier and that won’t load, it’s so frustrating, should take me 5 minutes tops!.NO NO NO nopeVersion: 6.0.6

✓ Not happyI’m disappointed to learn that themes I previously used for free, are now premium and I have to pay for a subscription to use them. You can’t search by free themes, and anything that is of remote interest and the tiniest bit useful is now only for premium users. There might have been some correspondence on your app to give people a heads up that they now have to pay for everything..JulzVegasVersion: 4.25.6

✓ Great until the final productI started off believing that it would indeed take a few minutes to make a video but when I found that it would rearrange my rearrangement and include photos I hadn’t chosen and sometimes even edited out I realised that the finished product which ended up taking hours would be at best just ok!.Bk282669Version: 4.24.3

✓ The biggest waste of timeI tried to cancel my subscription to this app numerous time but it crashed every time I tried. So I cancelled my bank card so it couldn’t charge but but because the insisted on having they’re £22 my entire apple account went into melt down. Anyway I forgot about it and just added my card back onto my iTunes account so I could simply download a free app and Boom £22 gone from my bank account and now I can’t afford to put food on the table this week..Happygolucky634528Version: 4.27.2

✓ PremiumHonestly this app is pretty bad although it makes the videos for you it doesn’t do an amazing job also if you want to download the video you have to have premium or the better videos, to make them is premium basically everything is premium. —my personal review.Unicornqueen_015Version: 5.5.1

✓ Circa £25/month charge after 7 daysThis is a review of the method in which they try to charge you, not the app itself as I uninstalled it straight away. You don’t need to take approval for a future payment now. If you want to give a free trial, you should give the trial and then after the period is up ask for payment details in connection with future payments. NOT ask for approval now in the hope people forget to cancel it and you make a quick few quid! This whole model of trying to gain subscriptions in advance completely wrong and is clearly designed to take advantage of people who may forget to cancel the subscription if they do not wish to proceed!!!.NosdohVersion: 5.1.3

✓ A lot of glitch going onI have been working on this video for 3 days already and I cannot finished it because of this glitches on Magisto from replacing a photo (not replacing the photo that I want ) or even uploading a new one whether it’s from my own photo library or from their istock folder. Saving the video file is a huge huge disappointment as after I spent about 4hrs making a video , it didn’t saved actually at this time 7hrs after I tried to saved it, it was still in that status of waiting for few minutes and will notify me when it’s ready. This app is SO EXPENSIVE! And this is what I’m gonna get? I never paid an expensive app before , I trusted that this app is superb but it was a HUGE DISAPPOINTMENT , HUGE WASTE OF TIME MAKING MY VIDEO THAT DID NOT SAVE AND HUGE WASTE OF MONEY AND I actually would like to demand a refund for this app but I’m gonna figure that out later on. NOT WORTH YOUR MONEY!.Whittier LeeVersion: 5.2.6

✓ Sneaky billingI downloaded the free trail and subscribed for it then was waiting for a message to say I needed to re subscribe because my trial was over but instead got a $141 bill for an app I used once. The way to cancel the subscription was very difficult and I did it immediately after I was charged. I’m very disappointed and feel as though I’ve been cheated for a lot of money..RandyfromohaiVersion: 4.30.0

✓ MisleadingTerribly misleading in the descriptions and functions of this app. First of all, note that it comes up first in the App Store with an “Ad” listed next to it- which means they pay for sponsorship and push faulty reviews!! I doubt that all of these five stars are legitimate, as there are so many problems throughout. From there, they push multi-tiered subscriptions on you with any attempt to explore the app. The user interface doesn’t make any sense. There aren’t tools for you to use on your own- you have no option but to choose a pre-designed template. It hardly makes any sense! I’m appalled that the App Store allows a company to push this obvious scam. And obviously the devs are “listening:” it’s more like defending themselves and trying to rake in the cash in any way possible. If they are a legitimate company that actually cares, focus on creating a good product that works instead of pawning this off to us like Snake Oil salesmen..RkjestVersion: 4.25.6

✓ Intentionally misleading & greedyI recently downloaded this app, looking for a free, easy to use video editor. but, after reading the reviews, i had to delete it immediately. i find it extremely shady and suspicious that most reviews are one star, but the “average” is 4.6 stars. almost all of the positive reviews are clearly fake. most negative reviews are completely valid concerns about low quality content, misleading billing information, and poor customer service. yet, each negative review is met with a copy & paste response that blames the user for their awful app and deceptive fees. there is misinformation in the terms of service about how to cancel a subscription, which is clearly intended in order to scam users out of their money, then they refuse to offer refunds. it’s shameful and unacceptable. the developers of this app are greedy, and charge unreasonably high amounts for the same features that are FREE on other apps. the developers claim these fees are “reasonable”, but how can they justify a higher price for their low quality, practically unusable app when a video editor like adobe after affects has about 20 times more effects, high quality, better compatibility & sharing, all at a lower price! imovie is free and has more features than this app. read the reviews before getting any app, and certainly don’t download this one..MynamejazVersion: 5.3.2

✓ GOT TRICKED TO BUY AND APP SUX REALLY BAD!DONT GET FOOLED!! I dowloaded the app and once downloaded I tried open it and give it a try but next thing you know I got charged $10.00 for a version, it might have a way to get it for free with a basic version but they sure not make it easy to do!!!! So since Ill take the blame for it I was hoping at lease to be satisfied with the app.. NOP this app sux really bad I DO NOT RECOMMEND this app if you looking for an app to make videos or Edit videos! That was $10.00 right in the garbage :(.MICKO_05Version: 6.3.5

✓ Can’t use the free versionThey let you use it free to make a video, but you won’t get to see it unless you pay. Made 3 videos and that was an absolute was a waste of my time as I can’t even see how they look. I would actually pay if it looked good. But if they are greedy and don’t even let you even try a limited use of the app for free before you pay? What does that say? And no thanks for the try free for a month or whatever because to cancel that is a nightmare. You cancel it and the money still goes out of your account. And by the time you talk to someone to get your money back, they agree and say you will get it back but we don’t know how long it will take. Well still waiting for the last time that happened. So yeah, I’m a little disappointed with App Store right now. No way I’ll trust anything since my last issue..FtuleyVersion: 5.2.6

✓ The design makes you stuck to purchaseAfter you put the photos and pick a style you have to continue with a purchase without any backward button to go back to potentially pick a free style. You are stuck there. Feels very aggressive design to give you no choice but pay for it— worst of all, as the lack of heads up and early warning about that forced purchase you could have wasted time picking and selecting your photos. Deleted the app immediately because their bad tactic..Kaylau2020Version: 6.2.4

✓ No longer works properly. Unhelpful tech supprtI’ve use this app for many many years and loved it! However, with the recent Apple update, it appears that the app does not work effectively. It takes forever for videos and photos to upload and be created into a video. I am talking days. I have attempted to reach out to tech on several occasions and their solution is to upload my photos from my phone to google. This does not seem to be a solution, but seems to be a workaround. It also appears that many times storage is being held and iOS system data and it is telling me my device is now out of storage after many hours dealing with Apple. It’s a prayers that the software is corrupting files and I’ve had to resort to wiping my phone and restoring from back up very disappointed in this current Benny and their lack of interest in truly solving the issues.AccanadaVersion: 6.9.0

✓ Still took money from my credit card after cancelationEasy to sign up but so hard to cancel the subscription..PhyofoxVersion: 4.24.1

✓ Super expensive not worth it.Today i just browsed around this app for a couple minutes, when it first gave me the option to join the 7 day trial i hit back because i do not like subscriptions, apparently it still let me use the app still and my sole purpose was to edit a small quick slideshow with my pictures that i could download. After like a 5 minute wait i tried downloading it and it says it wants a whole dollar for just a download?? It’s like you can’t really use the app for free except upload pictures or videos for other people on the app. When i tried to confirm that my account was not being charged i went to the settings in the app and tried to see if i was in the subscription.. i hit it serveral times and it did not load in. This was sketchy at first but i just thought it’s because i don’t have a subscription in this app maybe so i went to my apple id subscriptions and it said i had none.. i better not get charged 20$ for this app because it is not worth it at all.. you have amateur editing and features, most edits in this app you can do in a free one. I do not like this app it was a waste of time. In the description you guys should add all the fees included in the app..A honest usertVersion: 5.1.7

✓ Pointless!! Don’t bother listed as free but isn’t!!!Another app listed as free but isn’t, sign up for this that & the other , so many annoying windows to get around, I couldn’t even find how to record any video..yet listed as great video recorder/editor..Apple stop jokers like this listing apps in the free section! If you have a 100 million users (which I doubt) why is the app listed as free but has hidden charges when you actually want to USE IT?? Besides that it’s workflow is awful!.Boomish69Version: 4.25.3

✓ Lack of clarification on cancelling trial period and very poor customer serviceDo not download this app. I downloaded this app because it said it was free. After making an account, I was immediately surprised when it said that after a seven day free trial I would automatically start paying for a subscription to use it. The site claims that you can cancel the trial at any point, but I have been unsuccessful at finding any way to do that. There is no where on the site that allows you to simply cancel your free trial, and no instructions on how to do so. After deleting my account, there is also no way for me to contact the developers for help. They have no contact information, like emails or phone numbers that you can contact for assistance. The only way to ask for their help is if you login. I only learned after the fact that if you delete your account and/or the app, your subscriptions will continue regardless. I don’t know what to do and I can’t contact them for help..XCrystallineXVersion: 5.2.2

✓ Used to be decent until they got greedyGreed poisons the soul. You and many others are a perfect example of an app that could have been something but decided to pursue money over customers leaves a company with neither. Customer over money leads to an abundance of both. Hope you have a complete restructuring of the philosophy your company values..DonyrexVersion: 6.6.1

✓ What happened to this once great app??!I had this several years ago and absolutely loved it. I made videos all the time on my cellphone. I wanted to make a birthday video for my granddaughter and though I’d try it again. I was able to utilize a free week trial- thankfully I didn’t pay for it. Set It took me several days to complete a video - problems saving, problems downloading photos. (retry later over and over). Editing was an absolute nightmare. Trying to add photos or move them around was impossible without another problem created- such as creating an overlay, or photo in the wrong spot..!!?! Finally, thinking I had created something I saved and sent it. My bad, I forgot to download it first. Then I watched it- so many of the photos I thought were added were not in the final video!! So frustrating and time wasting. I don’t know what happened… I miss my old fabulous video maker..I love BoomieVersion: 6.9.2

✓ Don’t get much for the priceThis is really an up sell app. They offer a few basic/useless features in the first paid version. To get any value you have to upgrade to a price that is about 4x the initial cost of entry. I get more value from free apps. Really!! Boo Vimeo. Congrats on doing a wonderful job turning a fan into a critic..Dean DwyerVersion: 6.3.3

✓ Charged me though I cancelledCareful they charged me though they said try for free. Bad!.NonniebeansVersion: 6.5.3

✓ DONT DOWNLOADAN absolute scam of an app. I have had money taken from my bank account even after I ENDED my free trial. Don’t trust this horrible app they will STEAL your money and then not contact you back. YOU OWE ME $55.TahliaacVersion: 5.3.9

✓ Good but could be betterIs a good app but it’s A shame that you can’t look up your music you have to search through millions of songs and sometimes you never find the one that you want so the video doesn’t turn out the way you want to to. So it would be good if you added that in..FabbbbbbbbbbbbbVersion: 6.2.4

✓ *** BUYER BEWARE ***I used this app for a few months and bought the pro edition last year . After not using it anymore and deleting it I found a renewal charge recently for a new year. It was a day ago so I contacted support to ask for a refund as I don’t use the app. I was informed I was SOL as it says when you buy it that it’s auto renewal. I would assume you’d get some notification. I hope you enjoy enjoy my $120. I didn’t even have the app on my phone. I had to re-download it to contact support..BannedninjaVersion: 6.6.1

✓ There are better apps this is trashNot good.ILLMATICNIGGAVersion: 6.2.4

✓ Charged me $39.99/month! Can't cancelI was charged right away for $39.99 without having the 1 week trial first!!! I could not cancel as well!!!!.SakittyankoVersion: 6.6.1

✓ I want my money backThis app is awful. I wanted to make a simple memory video with photos and music... I paid for the premium. I couldn’t put my photos in order, the video used half of my photos, I couldn’t edit. I couldn’t change the timing. It was just a mess. You would think paying for premium would allow you to edit the order of photos at the very least.. make it clear that once you select photos and music you cannot do anything else with it before people pay money. Huge waste of time and money..HadyishehrVersion: 5.2.3

✓ Used to be sooo goodThis used to be one of my favourite apps. Since the Vimeo takeover, things haven’t been the same. I was part of the feedback focus group and had a conference call with the Magisto-Vimeo developers. Perhaps I was there just to entertain them as none of my feedback was taken on board. This app has fallen down in its category rankings and it’s easy to see why. Do Vimeo care? The Vimeo Create app, which used much of the Magisto architecture, is doing better than this app. It’s really sad to see the capitalisation and neglect of this app. I’ve been a loyal paying customer for almost a decade, but it’s becoming harder and harder to justify supporting this app, especially when it seems the developers don’t take it half as seriously as I do..UrbansmashVersion: 6.7.0

✓ It says error every time I’m doingSomething and it’s not worse over $50 for a monthly fee. I’m very disappointed.YazahiparadiseahapsVersion: 5.3.9

✓ Dropped my rating to 2 star because..It used to be intuitive and now it's so random it's just clips and bad music. The #1 reason for using this app was getting to checkout all the new indy artists on the rise. Now it's just a lot of public domain stuff. Also I have a pro subscription and it still won't let me make a long video. Just a short or medium. After more than 6-7 yrs at the rate of $9.99 a month totaling over $800 one would think I could make a full 3min video by now. 😟 but no. I'm not going to renew my subscription this next billing cycle. It's not worth it. I will be back later in the year to check and see if any updates have improved the experience because I really did love this app for many years. I hope it gets back to good. UPDATE ONE YEAR LATER… Dropped my 2 stars to a 1. What happened? How did you get WORSE? This is like watching a 5yr old try to “fix” a Picasso so it’s “more in the lines” sometimes in order to save something valuable you need to hand over the crayon and take a nap. Seriously, hire the original Magesto crew back and beg them to fix what you’ve messed up..MaliceonVersion: 6.6.1

✓ Music doesn’t fade out at end of videoBeen using this for 3 years now. Could do with obvious improvements. Would be great if the music loaded fades out at end of video instead of a sudden stop. Having manual control on when audio overlaps clips would be great as well. Finally, on landscape mode, would be great if I could have two portrait photos on the one slide to avoid those plain borders on the sides. Thanks..SydneyInAustraliaVersion: 6.6.1

✓ Double charges my credit card all the timeIt is a great app except for when they limit you and start charging you to use the full app then it seems to cost me a fortune always double charging me. It shouldn’t cost as much as it does no updates or new things occur for such high monthly payments. It’s should only cost once since there is nothing new you receive. It is just greedy money making thieves how they charge to use this app..LucilleAimzstarVersion: 4.18.2

✓ Free version fuzzy low defDid I do something wrong? Why do blurry / I have the latest iPhone??.LowdefblurryVersion: 6.5.10

✓ Cher et basse qualitéJ'ai payé pour un film où la qualité est vraiment mauvaise! Très déçu!.DjérominoVersion: 4.18.1

✓ Charged me for a 7 day trial immediatelyThey offered me a 7 day free trial, so I said hey why not see what it’s all about. Besides the app constantly freezing they charged me immediately after signing up the “free 7 day trial, cancel anytime before and you won’t be charged” they claimed I had an account over 2 years with a different email, which I have no recollection of BUT still offered me the 7 day free trial even though in their system they already knew this apparently ? When I contacted them and apple they refused to refund it even though I made 2 videos both of which I never used cause the app kept crashing so I couldn’t even finish using them. Anyways, bummed out about the situation, hopefully they will next time fix this in their app to not offer 7 day trials to people that apparently “have already downloaded it before.”.FayezthefaresVersion: 6.9.2

✓ Subscription scamI had cancelled this months ago and realized in an accounting audit that it was still connected to my iTunes Store account. Just went through the cancellation process again and the way that it is designed as a trap to make you think you’ve canceled when in fact it takes two tries and some back stepping to get a message that tells you to go to the iTunes account to cancel, which in and of itself is a convoluted process. Your cancellation process is clearly a trap, and I wish iTunes would regulate people like you from using their payment platform. You may have a good rating for people who want to use your app, you get a one star from me for your support telling me there was nothing they could do to help that I should contact the iTunes Store. Standby your rip off program..The Real DeliVersion: 4.28.0

✓ BE WARNED THIS IS A SUBSCRIPTIONI was hurriedly looking for a free app to edit a quick video together to wish my niece a happy birthday and this was top of the search results. BE WARNED by downloading the ‘free’ app it automatically sets you up for a 7 day free trial then a £25 an automatic a month subscription to the app!! I am surprised that Apple allow this, I think it’s unfair when you expect to be getting a free app..PickleshleeVersion: 4.24.4

✓ What in the heck is going on..???I absolutely love this app!! Well I used to that is.. I’ve been using and have had a professional subscription for years now and the last few months it seems when I’m in the middle of editing an important project the dang app shut right down??!! Very frustrating.. and I pay good money monthly knowing it’s worth it. But I’m starting to think otherwise unfortunately. I’m also having to keep re-editing the same frames over and over again even when I’ve saved it. The time wasted having to do that is crazy and again frustrating.. please fix whatever is going on. I’ve just upgraded my iPhone to 13 pro max today and when I went to check out my app to make sure all my videos were still there the app crashes as soon as I push the app icon?? Wth is going on ??? All my other videos apps are fine and aren’t doing this..?? Please help!! I literally have 100s of hours vested in these videos and have spent a lot of money having this app. I’ve got editing work to do and I need your amazing app to help me do what I do.. that makes ppl smile. Thank you.Hotspazz71Version: 6.8.0

✓ Not goodIt’s not good if you are using it for social media posts.Joseph redmileVersion: 5.2.8

✓ Worst App EverThis is the worst edited a video didn’t come out in HD so I ended up buying it and same result still Sh*t! Magisto thanks for a waste of money !!!.Donna worrieVersion: 5.3.9

✓ Time saving app, when it works.I typically use Magisto via my computer and I still run into issues. Likes- • Access to stock footage • Access to a variety of music tracks (Both are available via a Adobe Creative Suite Subscription) Things I don’t like- • Some of the videos styles are extremely childish & look horrible overlayed on some videos • Limited fonts Occasional issues I’ve encountered- •Previews to the music tracks take a while to load •Stickers don’t always work •Customer support dismisses issues, even when the see the issues on their end and only suggest applying the function again. Magisto has saved me some time from doing everything in Adobe PP but most of my short videos have ended up being completed in PP due to the limitations with Magisto. Unfortunately I’ve purchased the professional plan two years in a row & overall it’s not worth the money at all & they hardly roll out updates. The most recent one I saw was the addition of the voiceover update but it’s annoying as well because you don’t have the ability to change the effect. An app like this should be thriving while we’re in the digital video content making phase but they are/have dropped the ball..Mekel2425Version: 6.8.1

✓ Not too fond of this appThis app is great in editing skills. It’s amazing and all but since I’m new to this app I thought I would have the option of editing it myself so I couldn’t then put it to my liking. I would strongly recommend this app to anyone who wants it edited by the app and not having to edit yourself. This is just an honest opinion so some people may think different but I think it’s not really my type.👑😋Mimi😋👑Version: 5.0.4

✓ I really triedI decided to try this app and really wanted to like this app but it fell really short. The templates are a cool idea but every time I did a new video it wasn’t good. Even though there is an option to go back and edit the slides, the editor is super difficult to use. Coming from an iMovie and video shop editing background, I don’t get why the video editor is so lacking. To show my effort I edited one video 8 times with different lengths and templates just to give it a good try and just came out unhappy. I would love it if maybe the app was set up like iMovie and we were able to use the templates so we could alter the footage more easily. The automatic editor just isn’t that great. Maybe if your videos you don’t speak a lot this can work. Even when I selected the speech only option it still edited and cut in awkward places that were difficult to go back and edit..HQuinzelDMDVersion: 5.1.7

✓ Trash trash trasssssshSo dumb so stupid and useless can’t even make a video so f this app dumbest app I. The App Store so f you creator.Te wateaVersion: 5.2.9

✓ It's ok.I was looking for a video making app, and after i watched the video, i was pleased. But when i used the app it said $30 a month, personally, i think this is way too much. Some people wouldn't mind paying that, but others like me don't. I think you should add the price in the video for this app so people know how much they need to pay. Next, I'm glad there is a 7 day trial, so i tried it out, but you have to have atleast 15 seconds of a video. When i make videos, i prefer to put together what i have so far, to see how it looks, and then add on. but mine was only about 6 seconds so far, so it wouldn't let me look at the progress. Other than that, it's a good app. If you are willing to pay, then i suggest it..Reviewgirl432Version: 4.22.1

✓ Ehh...Was hoping there would be a GreenScreen edit button. I really want to make something with a different background and still have it moving. Kinda disappointed 😞.Rosalina_111Version: 6.5.0

✓ Quality is slippingI’ve used magisto for years now however last year I started noticing my photos were uploading with completely the wrong orientation. I got in touch and hoped that this would be a short term glitch. Many photos had to not be included as I couldn’t rectify this in the editing app. Since then it’s only gotten worse. It’s ruining my videos and now I have to remove too many pics from my videos. It’s very irritating when it’s the best photos but the frequency it’s now happening is making me lose the will to complete videos. I’m really disappointed with the app lately and as a result haven’t made even a quarter of the videos I used to make. Is there anyway this can please be fixed? If not I feel like I will be forced to find another paid app to do what I need to do..YanoyawannaVersion: 6.9.1

✓ Lacking features to personaliseI bought the premium Package and used for a while now. App it’s good for a quick edit however no option to personalise. It’s lacking full 4K videos support and downloads are limited and poor quality even on paid premium. In my opinion the free version is good but for a paid premium version is not worth it..Billy EP3Version: 5.1.2

✓ Magic Magisto!!!I really like this app but it can be very time consuming to re-Edit and some of the new editing features have actually made it more clunky. If you try to take a picture out it now loops back to your photos and won’t let you delete. It also doesn’t let you download in a lower res so some of the files are too large to share. More improvements needed but still an alright app.Doc Gee core 1Version: 4.26.4

✓ SoYou download it you do ur email and things all good then it’s 20 to 30 dollars a month I was looking for free not that.Mandy is amazingVersion: 5.2.5

✓ Want to cancel the subscription? Mwa-ha-haI faced the same issue as some reviewers below: signed for a trial to check the full functionality of the app for the further occasional use when I need it with no intention to pay for Professional version (as I don’t need it). Before signing for the trial I checked the Terms to make sure on the way to unsubscribe, and it was stated to be done over My Account right in the app. So in a few days I cancelled the subscription the way it was requested in their Terms, however have been billed anyway, when the trial expired! After some emails back and forth with Magisto support I’ve been told that the process of cancellation is different from what they requested in their Terms and refund is also the authority of Apple. I don’t get it, why to have this misleading “Cancel your subscription” button in My Account, if it does nothing?? And why have describe the procedure of cancellation differently in the Terms visible upon signing up? All together it looks very filthy to me. Kudos for the support team replying and doing it fast. Nice and fun app in general, even the outcome quality of the video is horrible. But this billing filthy thing - baaaad, too bad, guys..Big Giant OctopusVersion: 4.24.4

✓ Charged for professional when not in useCharged for this app even though I deleted it not long after it was on my phone. Didn’t upgrade to professional either! I would never pay almost $50 for a crappy app.ChelseamousyVersion: 4.30.0

✓ Not that greatI didn’t like this app too much. I paid for the first month so I could make a video and be able to save it but I wasn’t even happy with the video. I couldn’t even edit it the way I wanted to and move things around and have it in different sequences. Every time I tried to do it, the app would create the video and I could adjust anything. I ended up not using the video made in Magisto and I downloaded iMovie instead and created the video I wanted, in the sequences I wanted it in..Louisab92Version: 5.5.1

✓ Very disappointed with this sneaky appDownloaded this app with the pretence of a 7 day free trail after 1 day of use I decided to delete as it wasn’t the app for me, the app then continued to give me a subscription which I didn’t consent for and wasn’t even allowed to choose the subscription they just charge me for anyone that they had. I’ve had to contact Apple directly because of this where they have not been helpful in returning my money. Don’t download this if you just want a tester as they just take your money without your knowledge..AnklxnxjdnbdksVersion: 4.24.3

✓ Cancel subscriptionPlease cancel my subscription. I had cancelled in December. Trying to cancel my subscription and still getting charged. CANCEL my subscription. Tried to go to support. Cannot get in. Cance the subscription or I will call Credit card company and stop payment.CaflinVersion: 6.7.0

✓ Don’t pay for it, waste of money!!!I paid for Majesto. What a mistake. First time it was slow, the app kept lagging. Now after numerous attempts, I can’t even log in 🙄.Makalaka TVersion: 6.6.1

✓ Filthy tacticsDo not download this app. They make it extremely difficult to cancel your “subscription”. Here’s my story: Looking to get into video editing so I go look for some apps on the App Store and see magisto. I read the description of their app and see that the download is just a free trial and I would need a subscription. I think to myself ok too easy I will just get in the app and cancel the auto renew as soon as I download. I don’t like paying subscriptions and I wasnt too devoted to editing anything yet for a price ( and if I was i definitely would not use this app , the video it produced was horrible). anyway I get into the app and immediately go to “cancel subscription”. I hit the cancel button and go through the process several times and I never seem to get a solid confirmation. So I decide to close the app and reopen it. When I returned to the settings screen I see the option to “return to subscription “ so i think ok it must have been cancelled. Apparently not the case because I had a$30 charge on my card today. And apparently the developer support is telling people on here that if they set up a subscription through their Apple ID they need to cancel the subscription through their Apple ID. However seems a bit misleading to have a “cancel subscription” button that doesn’t actually work. I will get my money refunded..HabarsamianVersion: 4.24.3

✓ Don’t subscribe to PremiumPremium subscribers have no option to edit their videos or rearrange the images, slides or information flow. They have to choose a few of the resources and let some AI or program decide what to do with them. If you are lucky, they come in the intended order. Otherwise, you will see a highly jumbled video which serves no purpose. It’s a purely deceptive technique on their part to force users to subscribe to more expensive professional or business subscription to edit their creations. They should let the premium subscribers at least to rearrange the images in a proper order before its is stylized by their program. Disappointed that I have to pray each time to make a video that things will fall in place. A very dicey situation..123vjVersion: 4.31.0

✓ Lacks basic requirementsSo far the app is only good for what it has, the fact that you can’t really edit them yourself and it does it for you automatically it annoying, meaning certain frames you would like in the video are left out. All I wanted was to speed up a video as there was a gap between two important parts and I can’t. Based on the fact that this was recommend for what I needed, I am unhappy..OlaoluadsoyeVersion: 5.3.0

✓ 3 starMusics not playing when testing what music I want to choose. So have to choose based off the name and genre. Slightly longer vid would be cool.Tc473Version: 5.5.1

✓ It’s not workingThe apps stop working , didn’t let sign in.FuadodehVersion: 6.8.1

✓ MisrepresentedI tried the free business trial, because it said I could easily cancel within a week in “settings”. I tried it, the video quality was awful and there weren’t anymore options for creating a pro level video/slide show than my free apps. For $30 I expected way more than my free apps. Then, When I went to cancel, it turns out you have to cancel in ITUNES SETTINGS, not the app settings. Had I known this I wouldn’t have done the trial (I rarely do trials and checked to make sure it was easy to cancel), my iTunes account has been very problematic for years. Took me 3 hours to resolve the situation and customer support at Magisto had zero ability to fix it on their end and didn’t apologize for the misleading copy. Wish I had an option for zero stars. The customer support team is fairly quick to answer your emails, to tell you that they can not and will not do anything to help..L💚CAVersion: 4.25.0

✓ ScamJust another terrible app designed to make quick money that charges 48 a month for what there’s an app called vigo video better then this in every way charges no money.AbcdefghijklmnopqrsutvwxzyVersion: 4.24.3

✓ Terrible appI was charged $54 even though I did the 7 day free trial and canceled it the same day I downloaded this app which is definitely before the 7 day trial ended. I cancel though my Apple ID. So many extra steps to cancel and then I still get charged. I do not recommend this app just will all the hassle..Tongan/HULKVersion: 5.3.9

✓ Don’t downloadWhen I got this app I just went in and it kicked me out so I kept going in and out it still just went out of the app then I deleted it afterwards I got it back and it wouldn’t allow me to create anything,I would like a response to this because otherwise I can just see the workers are lazy and don’t pay attention to there app. To be honest I suggest i movie instead. Plus can’t you see they only respond to nice comments and not suggestions? Total waste.Mikper123Version: 4.24.4

✓ ***STOP BEFORE YOU DOWNLOAD***I’ve changed my mind tremendously, here’s my story.My family recently went through a horrific tragedy when their home caught fire, along with 3 other families in the building. I was able to make a wonderful tribute video to thank everyone for their help and donations. I “loved” this app, unfortunately that changed immediately. I was given a free trial, which I greatly appreciated, however when I cancelled the trial and renewal through my Apple ID, Magisto charged me for it. I did not authorize payment nor did I want to renew a subscription I just wanted to try it out. I attempted to cancel through the app itself of which they displayed directions on how to cancel my free trial through my Apple ID. They charged me as soon as I cancelled my trial. They “give you warning” of canceling renewable payments and subscriptions but fail to explain that you must cancel the trial AND the renewal payment, they only explain how to “cancel subscription” through your Apple ID. It’s a scheme and as a father who has another child on the way I don’t appreciate this shady app. DO NOT SIGN UP!.Kevin SchmittyVersion: 6.6.1

✓ Kind of hard to useFor a professional photographer, I can see how this app would be amazing. But it seems like all my dumb self can do, is add a text to the video. Srry for the bad rating only because im dumb :/.SlOtHyOnE#1Version: 6.4.0

✓ Rip offThe monthly fee of $42 is ridiculous. I thought perhaps I might be able to still use basic functions, but most of the videos I clicked on required upgrading or payment to unlock (the website that recommended this app never mentioned anything about a monthly fee or charges for selecting different video options). The fees should be clearly stated up front. Was a complete waste of my time downloading this app..Floflow44Version: 4.27.2

✓ Hard to workNot happy I tried this it wouldn’t work for me then it was hard to select music then I deleted it before the 7 day trial but you still charge me !!.ShbrokVersion: 5.1.5

✓ These new changes making things worseSo I got the Professional version, the business version is really expensive for what it does. Took awhile to work out which templates fit Instagram stories aspect ratio but now the new update has added story templates which are for business users to my account. Sorry guys can’t justify £79 a month for this. Also by now you should have a default story setting. If I set 15 seconds then it shouldn’t be saving 17 second videos!.PtrbeeVersion: 5.1.0

✓ Not happyBad app with horrible ui overpriced scam don’t buy.This app scams peopleVersion: 5.3.6

✓ Would give no stars if I could- sneaky!Be very careful when downloading this app. I signed up for the free 7 day trial, then cancelled the subscription the same day. Yet the app still charged me £25 for a premium membership! After contacting customer service, they tried to tell me I had not cancelled the membership and were extremely rude and unhelpful. Note: To cancel your membership you have to contact Apple directly, which the app conveniently forgets to mention until after they have taken your money. Very sneaky and not customer friendly at all. Will not be using again..LozPidgey37Version: 4.24.3

✓ Automatic subscription when I’ve deleted appBe aware that despite deleting the app during the free trial as I didn’t use it I’ve now discovered that I’ve been billed for a premium subscription for 2 months. I’ve finally managed to unsubscribe and will be billed again at the end of the next billing cycle.. so $120 for an app I’ve never used, deliberately difficult to unsubscribe and I notice you are automatically set up with the expensive monthly option not $9.99.. very disgruntled, can’t tell you how well the app works, only that the way the billing has been set up is greedy..Joapps18Version: 4.27.5

✓ Good but....Magisto is a really good app and I recommend it a lot because I’ve been scrolling for days to find a good movie editing app. However, there is a limited choice of music and I was hoping that I could search any song I wanted because I was trying to make a Harry Potter Characters Theme Songs video but I couldn’t because I couldn’t search my music and choose each song specifically. Please make this update, it would mean everything to all of us who have it, and if you don’t I’m probs gonna delete the app forever......Sunny BaudlaireVersion: 6.5.8

✓ Charged right away.Said 7 days free but was charged right away. I don’t recall having a previous free trial. Be sure you want this as it will cost you $40. Brutal.333333jVersion: 6.3.1

✓ Intrusive permissions and detrimental changesPlease be aware this app now demands that you agree to allow the developers to collect to ‘your name, email address, telephone number, credit card number, or information about activities directly linked to you’. This seems unnecessarily intrusive. The app also has been changed to limit features without paying ongoing fees. This is not the app I originally purchased and the changes do not benefit users. Disturbing moves by the developers and I’d want to permanently delete. How? UPDATE: The developers fail to address any of these points and instead leave a generic auto response. Apple please do some due diligence on these people..JJ-360Version: 5.1.6

✓ Need support to contact regarding chargesDeleted the app (unsubscribed) and was charged since May 2020! Trying to find a contact to get this cleared up from the website doesn’t exist! Would like customer service to contact me to clear this up!!.AllisonF-not happyVersion: 6.5.8

✓ UpsetCannot choose music easily not user friendly.KrincoopVersion: 6.7.0

✓ Update has ruined itThis app was amazing before. I used it for work to make videos for estate agents. It was especially good because you could choose the style “real estate”. However a new update has just come out and the videos look awful. I can’t make good quality videos like before and the setup is very difficult to understand. Please change it back to how it was before!!!.BduwveusbaiaVersion: 6.0.6

✓ Outrageous cost for the valueNot user friendly at all. Music is not good quality and most of all it’s not free.Tanul AnandVersion: 6.3.2

✓ Great app but one thing needs fixing.Bought professional but can’t use any of the stock videos ☹️ why not? The purchase screen keeps coming up every time I click on one... have tried exiting app, restarting phone etc. very frustrating..Cinderellas_slipperVersion: 6.3.4

✓ Unknowingly charged for subscription via apple accountSigned up for FREE trial. Didn’t want to subscribe following that. Because I had downloaded via apple App Store my credit card that was linked to my account was charged! Very disappointed!.Unknowingly chargedVersion: 4.25.0

✓ Trying to preview.Trying to view video with different themes but then couldn’t go back. Automatically selected second theme and I don’t like it. Want to go back to the one before but can’t. Guess I have to start again. Frustrating..Sblak25Version: 5.2.0

✓ Careful - sneaky pricingIt’s a good app for fun but very pricey. I downloaded a free trial of the professional package - it said I could cancel my subscription in the settings at any time to avoid being charged. But when you do this, it tells you something vague about logging into Apple to cancel the subscription. Confusing and misleading and if the developer dares to charge me automatically, I will be livid..HsvaniaenvijrenjkbnjoVersion: 4.24.1

✓ Brill but need a little more controlI love this ap as it gives you basics and does lots of work for you but if you want to you should be able to have more editing controls. Like what video with sound voice goes over what images. It lets you mute or in mute but on its own it decides if it will do sound over other videos or stills..Millie mouseVersion: 5.1.0

✓ Charged for trialDownloaded the app app to test out the free trial and was charged 50 bucks for an app I wasn’t even sure I wanted I’ve used the app once on the free trial and ever since I haven’t opened it hoping that If I don’t subscribed won’t be billed unfortunately I was can there be some sort of way for me to get a refund of my money as I don’t even use that app and never subscribed ‼️‼️.J.A.I.RENAUDVersion: 5.3.8

✓ MusicHello I’ve been a fan of your app for a while now I even pay for monthly subscriptions however I’m used to being able to choose my own music from my library I was unaware that three different formats no longer let you use the Music however your app doesn’t even give me the option to upload music from my library now and that’s a big drawback and kind of makes me want to discontinue my subscription it would be nice to have an update knowing that you guys no longer offer that even though your help center says you can still do it so I’m confused as to why it won’t let me do an update to fix the problem or can you tell me what’s going on and why that option was removed because I’m paying 20 bucks a month for this.JENUJUANVersion: 6.9.0

✓ Can I at least see if it works first??So far- 15 minutes in- I’m not a fan—BUT, gimme a minute more and let’s see what this thang can do... In response to staff inquiry: First, thank You for your response, it’s good to know that the developers ARE listening. Second, I apologize for the untimely follow-up and upon your notification I immediately searched my inventory for your app to refresh my overall review. After realizing I’d deleted it from my downloads, I went back to figure out why. Instantly I recalled the experience I had, and simultaneously experienced it again. From the gate, I’m bombarded with in-app purchases— ones that actually require the app to work well at all. The selections I’m left with WITHOUT coming straight from my pocket, do not compare to the apps I have used for several years- and that DO NOT hinder my video process by constantly soliciting up-sales. I understand everybody has to make money- I understand technology is not free nor is ANYTHING, however if I DO download a FREE app (and they all have in-app purchases) I want to be able to use it WITHOUT a salesman at every turn. In fairness regarding what your app actually does— for the Novice, unexperienced, super-busy, or just unimaginative person- my opinion is that it DOES make the process easier. For those people, this is probably a good start- for ‘not’ those people, i would believe it’s not much use. Again, thank you for taking time to listen to your public. Z..Zanesworld1Version: 4.24.4

✓ Love for this app is fading 😭I used to LOVE this app!! I’ve always been able to create the most amazing videos with this app and found it incredible. However with the new update that was supposed to have given us more control in editing, all it brings is frustration!! I set a video length when first creating my videos, which is fine and the movie is made to that length, however then if I try to edit the movie in any way at all, it keeps adding extra time to the video!! Making it longer than the music! 😫 there is no option to delete slides in edit, only to hide which doesn’t remove time, and no option to choose the final length again in the edit suite. So unbelievably frustrating!!! 😫😫😫 please fix this! Even if you try to remove slides or simply turn the sound off on certain clips, it all seems to add extra time! 😫.Along_camepollyVersion: 5.5.1

✓ Can 1080p come a la carte?I’m a lazy perfectionist, so when it comes to video editing this app is perfect! (I have the professional version) Be willing to really try it out and learn a couple of simple mechanics and you will love the results. You can just dump pictures and videos and the app does a relatively great~amazing job and if you wish to tweak it even more precisely you can. The videos from this app are so satisfying to watch when edited to its full/personal potential. However it looks like nowadays 1080p is only available with a business plan($35-$70 a month). Kinda disappointing for people who just need the overall professional plan. When u have the latest top notch iPhone and the app can’t make quality vids that match unless you have the highest tier plan is definitely a disappointment. I’m left with the notion to just cancel my professional subscription unless a minimum 1080p was available in lower/mid tier plans or came available a la carte..RandomremarkerVersion: 5.3.4

✓ Super Bad EditorDon’t believe the high reviews. The old magistro editor was superb & award winning. 5 stars all the way. These high reviews are for that editor! But Vimeo bought Magistro out for millions. They then revamped the editor. Changed everything. Made it more expensive, corporate looking & soulless. Nobody is liking this new editor because it’s a money grab. It’s loaded with bugs and it barely works and it’s been that way for months. The once amazing effects are now replaced with really childish ones. It’s artistic cheese. It’s often so buggy that it takes hours to get a video looking presentable at best. And then if your lucky enough for it to not have a bug during the saving process where you can actually save your work without it saying “error can’t save”. Which is the case, 45% of the time. This new editor is so bad now it should be a $5 dollar one time fee. I’m so disappointed. Magistro team: Can’t you see how the old magistro editor had amazing effects ?? Can’t you see how the replacement effects are just really generically bad? You once had an amazing product that gave us more customization … Now you just have a PR team that lies and says it’s so much improved when you know that’s just bogus fluff..PepeChimeneaVersion: 6.6.1

✓ Overpriced and mostly useless.The free version is so limited, you can’t even save the videos. I started the free trial to see what the app can do. Considering the amount of video editing apps available at no cost you’d think this $119/year — (which is only the useless ‘premium’ plan. You need at least ‘professional’ to use this app properly and professional cost you about $239/ year. Don’t think about the business plan.. it’s about $839/ year.) — would have TONS of options, not the case. You can’t edit which animations are used, or what order all the special effects should be. You basically put in your videos and hope that it does an okay job. Very basic. I don’t mind paying for something that would be worth it, but this app clearly thinks they are sitting on a gold mine with offering nothing extra that similar apps also have. Try out some free apps, learn and figure out how to use their animations and music, it will be the same if not better than this app..CDM.SYDVersion: 5.2.9

✓ Free trial cost me $41Downloaded a free trial, there’s obviously something in the small print that I missed because Magisto just took $41 out of my account for a professional subscription I never signed up for. Spent ages trawling through their site looking for a way to contact them but gave up in frustration. I wanted to request a refund as this debut was not authorised - would have preferred not to do it via a review but seems the only way to make contact. When the funds are refunded I will delete my review..Successful_LeeVersion: 4.25.3

✓ Way overpriced$50pm for a video editing app is just ridiculous.MobaddaVersion: 5.2.5

✓ It’s ok it could have better editing toolsCould have better edits.Jay mayaVersion: 6.9.2

✓ Confusing 😴😴This app is very confusing and shouldn’t be for four year olds. Yeah the effects are cool and all but me and my parents couldn’t figure this app out. So maker of this app please make the process to make videos easier and change the age thing.Thos is anoyong.Version: 5.2.8

✓ Was so problematic to useWorst accidental buy i’ve made. I spent my free week trying to save the one video i had made. It kept saying there were problems and then it worked just after i had accidentally kept it for a couple of hours more than a week. Coincidence?? So my ridiculously over produced video cost £25. I am very unimpressed. I wish i’d never downloaded the app and agreed to the free trial. Most expensive mistake i’ve made recently..TomziessenVersion: 4.27.5

✓ Didn’t like itI rarely write reviews but just found this app really hard to use. No sound when playing back my video. Just logged in for the 7 day trial. Not able to customize things the way you want them to. I’m just trying to create a simple video for a friends party and it just doesn’t seem possible with this app. Unclear how anyone can be convinced to pay gbp25 for this app per month.....12&;@,&3'wlsVersion: 5.1.2

✓ Please change quality of final video cutUr videos look like total dogdoo no matter what you do - Magisto final edit destroys them - even when shot in 1080 for ig or on a dslr hd cam this app degrades the quality so bad.. so sad because I paid for a few months of this but a business account is wayyyy too much money.. I really would need to try it for a month before paying for an entire year - It actually destroyed two videos I made but I had to use them because my time is money - Tried filming different ways in higher quality and it just makes the films so low quality - I'm willing to pay for the business acct if there's some sort of guarantee that I can actually get my videos in the hd quality it shows me playing the video WITHIN the app before I download it to my phone or ig.. I actually was about to jump on paying for a year right before creating the first movie glad I didn’t - I've also written your customer service and no one ever got back to me about questions I’ve asked on both ig dm and emails.ShennenEilleenVersion: 4.17.4

✓ This trash app cant do anything it says it canThis app says that it can edit and make videos and movies professionally, but I tried it and it doesnt even let you set a specific order for the clips you use, it just randomly plays them out of order. All I want is to cut portions of a video but this piece of trash expects me to pay $25 a month for a version that adds even more useless crap. If I am expected to pay for trash editing then I might as well throw all my life savings into a fire, there really is no difference in this case. Take away the subscription crap, then I will consider using this cheap, good for nothing app. Hope the Magisto CEO are having fun writing fake reviews about how fun this app is, because I can clearly see that this cant do anything more than just screw up your videos..PixL_AcsamVersion: 4.27.5

✓ Insane PricingSo the monthly cost of the ‘Pro’ version of this app is the same as a student subscription to the complete Adobe suit. I found this app because I used to use Cameo back in the day and Vimeo recommended it. Yes there is a free version. No it’s not great. But as commented by the developers....they have 100 Million happy users so I’m sure they’re not fussed what I think. Far cheaper, far better & feature rich alternatives out there. So to reply to the developers message. While I appreciate I didn’t just get a canned response. In my opinion if we are talking about feature rich editing I would go with the complete Adobe suite over this one app. I find the pricing almost offensive. But that’s the great thing, it’s your app and you can charge what you like for it. You clearly have a huge customer base. I just can’t justify the cost as the program doesn’t make my workflow any easier..ShadyshaunVersion: 5.5.1

✓ Nothing In The Music “library”Honestly I saw the reviews on this app saying that it’s not that good. I thought “Well it may have updated” or “They may be overreacting”, so I downloaded it. When I got on I thought that it didn’t look that bad. When I looked through the music “gallery” I found honestly nothing that I liked. I thought that I could find real songs that I liked for example, “Yellow Hearts”. When I kept scrolling I found again, nothing I liked. So I am most likely going to delete this app and find a different one. Please try to add some real songs and maybe some BTS songs. Thank you for reading, this app needs improvement on songs. Hope you have a nice day. (A few minutes after): oh and btw! I just made a stupid video, and just saying it’s not very good! :\ I can’t even add the video to the app I wanted to add it to! WASTE OF TIME!.Cosmiic_piinkVersion: 5.3.7

✓ Simply too much moneyLumafusion does more than this and you can buy it outright for roughly the cost of just one month’s subscription of this. Sorry no chance Magisto. Following the generic developer response, I visited the link provided and I have to log in just to give feedback. Not what anyone wants to do. My feedback is simple, you’re charging way too much compared with your competitors. I will not be subscribing. I also do not use any subscription services ever, I prefer outright purchase only..ChrisTheGreat1Version: 5.2.6

✓ Don’t get me to download then login just to sell me something.Price up front don’t try to lock me on a screen to buy you free app F off (couldn’t back out had to close the app).HelloimjustaguyVersion: 4.31.0

✓ AwfulThis app is THE WORST. Don’t get it. l.JohntheissenVersion: 6.3.5

✓ BE WARNED - 1 trial even if it’s been 5 yearsI recently trialed, or so I thought, this app. After searching through multiple video editing apps, I came across this one and “trialed” it. I didn’t realize I had purchased it until my bank statement showed it. I had no response from this company, nor Apple, to me signing for a free trial letting me know I had actually purchased the app. According to Magisto, it’s Apple’s policy for a one time free trial. Ok. I understand. Perhaps it was in the fine print... but I believe that Magisto should care for their potential customers and reiterate that... or at the very least give a warning when signing for the free trial that it is not actually a free trial. Sidenote - I apparently signed up 5 years ago when my baby was a few weeks old. I had completely forgotten about it. So, my fault..for not reading the fine print somewhere, wherever it is. And for forgetting I had tried a free trial. I get it and I paid the 32 dollars for this app. Lesson learned... but felt I should let others know so they don’t make the same mistake I did. Bottom line - good app but not for the price. You can find better for less $$. I don’t trust this company so I don’t plan to use it nor will I recommend it..MollewogVersion: 4.24.2

✓ Why fix what’s not brokenThis new version ruins the video making experience. It’s now harder to set time for each individual frame. Forces you to go to website to add your own music instead of from the app. Overall, a complete downgrade. This has been my therapy. My happy place. My creative outlet. It helps pass the time while commuting. Or with my head under the covers on sleepless nights. But now, the ease and enjoyment are gone. Please consider returning to the earlier version. One that made this app worth the monthly fee. Update: I have officially cancelled my subscription. This last update is absolutely the worst. I have used this app for years and paid monthly. But because of this last update, I researched and found other apps with more creative features, more user friendly and at a fraction of the cost. I had hoped they would fix what was broken but tired of waiting..Without a puzzleVersion: 6.9.0

Magisto Video Editor & Maker works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Magisto Video Editor & Maker.