- 90.7LEGITIMACY SCORE
- 92.7SAFETY SCORE
- 12+CONTENT RATING
- FreePRICE
Fandango at Home App Complaints & User Negative Comments 2024
Fandango at Home app received 19 complaints, negative comments and reviews by users. Have you ever had a bad experience using Fandango at Home? Can you share your negative thoughts about fandango at home?
Please wait! Fandango at Home Facebook comments loading...
Fandango at Home for Negative User Reviews
✓ I was good until today 😒😒😒Very disappointed i buy 3 movies and i check the quality of each one before pay and said they were UHD and 1080p and when I was ready to watch it turned out that only SD quality. When I call customer service I was only told that for the next time check better before buying, super disappointed I think Apple TV and Microsoft movies is much better they specify the quality before your pay Muy decepcionado compre 3 películas antes de pagar cheque la calidad de cada una y decía que eran UHD y 1080p y cuando estaba listo para verla resultó que esa solo calidad SD. Cuando llame a servicio al cliente solo me dijeron que para la próxima chequeara mejor antes de comprar, estoy súper decepcionado sinseramente creo que Apple TV y Microsoft movies es mucho mejor, ellos especifican la calidad antes de tu pagar.Version: 8.3.4
✓ Your update broke the app. It doesn’t recognize the password change on all devices.This new update has me change the password on all devices not recognizing the New password I already changed on my phone. And YES I imputted the password correctly. Your app is forcing the password to be changed on every device over and over again not recognizing the original change. Then when you try to update it then there’s a problem updating. I don’t have email on my tablet because of space so I cant reset it on the tablet so now this app is useless because seriously I have to keep resetting the password every time I use a different device. I tried to get the email from the Google website and then it doesn’t open the app but the Website and it won’t update the password there. You BROKE the whole APP. Stop BLOCKING UPN’s. If I’m not home and using a free unprotected Wi-Fi I’m going to protect my stuff with a UPN. So I don’t get hacked. If I log on in the US without the UPN on I don’t have a transported to beam to another region. Also I purchased the movies they are MINE to play anywhere I want. If you want to block YOUR content that I DONT OWN fine but don’t Block what I purchased..Version: 8.9.8
✓ App needs a serious overhaulThe app is geared towards buying movies, which you cannot do through the app. The first thing you see is a bunch of movies you can’t tell the price of unless you go to the website. The interface for watching a series is awful. If you use chromecast, it does not have an auto play feature. So once an episode ends you have to go back to your series and find what episode you are on to continue watching. The continue watching feature is cluttered and confusing. It will save multiple episodes of the series you are watching that are partially watched, even though you have watched the entire episode making it difficult to keep track of where you are in the series when you have to dive back in every time an episode ends. Overall the app works, just not well. It needs a complete overhaul that is geared towards watching the content you own, instead of trying to sell you things you can’t even buy through IOS..Version: 8.3.6
✓ Worst Company EverTheir customer service is non-existent. Don’t bother submitting your question or taking the time to do so. No one will ever answer you because they do not have a support team- that’s how much they care about you and your experience. They also do D2D- this is a ploy to get your money. This is not a free service despite the fact that you have already purchased the movie. What’s worse, you cannot redeem bundles. For example, if you have the Harry Potter 8 movie collection, you cannot redeem it for $2, AS YOU MOST CERTAINLY SHOULD BE ABLE TO! To prove they are a GREEDY company with bad business practices… browse their “bundles” you will find this EXACT bundle for a whopping $60!!!!! Yeah. Money and more of it is the bottom line for this despicable company. Stay away!!!!.Version: 8.8.6
✓ Stopped working on iPadThis app hasn’t had many issues but now for some reason my movies won’t play on my iPad. I press resume or play a new movie and all I get is a black screen, I can’t adjust anything (unless I do it before the play line with fast forward etc. disappear) but there is no sound. I can tell the movie is playing as the closed captions pop up but again no sound. I tried uninstalling/reinstalling the app as well as restarting the iPad. The app still works on my iPhone and plays on my iPhone. Never had this issue on my iPad before.Version: 8.9.8
✓ Waste of money.I have paid for and bought many movies through this service. It was doing well initially and had a lot of potential of being a great streaming service. However, now I can’t even get through a simple 30 minute show without it buffering several times. Other times it won’t play at all. I have reached out to customer service to try to find a solution to the problem and they blamed my internet connection, which is more than capable. Wouldn’t recommend until they provide better streaming..Version: 8.9.7
✓ Decade behind appWhat was cutting edge at the time 10 years ago when it came out but unfortunately they have not done much of anything since They have so many bugs, it’s not even funny. I’m a software tester by trade for 25 years and I literally can spend a month identifying bugs on this program. it’s just too bad they’re not willing to spend the small amount of money for a professional like me to do the job to help the customer. Proof of this fact is they intentionally moved the ability to write reviews from the homepage of the App Store so you couldn’t write a review unless you’re creative enough, like I am, to find how to do it. literally you have to call Jacques Cousteau to help figure out how to find the review that’s the reason why millions of people use the app but most of the reviews are a year old or older. I was just not using this application unless it’s your last resort. I’m going to bet if they’re this far behind on normal day one teaching high school functionality that they’re probably not up-to-date on their data security or encryption either..Version: 8.8.8
✓ Poorly constructed App *NEEDS FIXED*The features of the app are some of the worst I’ve ever seen. 1. If I fall asleep, a pop up appears asking if I’m still watching. This pop up must be native to the app only, because it doesn’t let my iPad time out. Instead I awake to a dead iPad that’s been on that same pop up all night. 2. You can’t touch anywhere on the screen while the movie is playing. If I want to move my iPad at all, and I touch the screen anywhere, it FF or RW 3. I have bought a couple TV series that I’ve re-watched on this app, and once you watch it one time, you can never again tell where you left off. It will always be “watched” no ability to reset. There is no bar indicating where you left off. These 3 things drive me nuts and seem like basic issues that should have been redesigned by now. They are actually annoying enough that if given the opportunity, I will bail from this platform. The movies are fine otherwise..Version: 8.3.2
✓ MisleadingI have bought, or in your case, downloaded for free, many Apps from the Apple Store. Many Apps are priced, while others show, “In App Purchases Required.” I suppose that you could say that I’m gullible, but I looked at your App, and the App was free, and nothing was shown regarding In App Purchases. I suppose that most people don’t think like me, but there are In App Purchases required. Many In App Purchases at high prices. Yes you do have a large listing of “Free With Ads” movies, but making me watch ads is really the equivalent of charging me. And the quality of the Free With Ads movies is awful. I’ll never know what percentage of those movies are blood and gore, but it’s way over 50%. I would recommend that no one download FUDU. It’s misleading, and way far free..Version: 8.3.3
✓ Recent problemsI used to absolutely love this app I have hundreds of movies and hundreds of tv episode on here and I watched it every single day but ever since fandango took it over I’ve had nothing but problems. Half the time it won’t open and even when it does it crashes at random or the movie will stop playing halfway through, I’ll have to close out and re-open multiple times to get it to play again, I can’t see some of my movies/tv episodes in my library, I have to search them on the store to find and play them. I haven’t been able to get through a 30 minute tv episode without it crashing or starting over at random. Really frustrated and hoping they fix it because I used to love this app..Version: 8.7
✓ Love the app… Upgrades necessary!I love the app. It definitely makes the viewing from my phone that much easier. That is barely any lag when using the app and I own hundreds of movies so that definitely means a lot. Only issue I really have with the app is you can’t purchase anything on it. You actually have to go to the website so I find this very inconvenient because you have to go to the website to purchase a movie/ tv show and then you’re gonna go to your app to watch it or anything else for that matter so I just think it would make it that much more valuable. But overall, it’s an amazing app..Version: 8.8.9
✓ I thought this was freeWhen I was getting some entertainment apps I saw this app and I was like WOW it says that’s all of the movies are free so like I got it and I put in my email and everything but when I got the email it said to press a button saying start watching so I press that and I click on a movie and I’m like woohoo!!! Free movies!!! And when I see the payment button I’m so mad because in the description it said all of the movies on us! Watch all you want so I think you lied to all of us thanks. So I’m just not trying to be mean or anything this is my opinion I don’t like to pay for things okay. PLEASE READ THIS BEFORE YOU GET THE APP AND YOU DO NOT WANT TO PAY MONEY!.Version: 8.1
✓ Please Bring Back Zoom FeatureBad update. TV shows are listed vertically when instead they should be listed horizontally because a horizontal display shows more upisodesand is easier to scroll through. Also Please stop showing the title of what we’re watching when we hit pause, rewind, or fast forward. And bring back zoom feature on Apple TV TVOS by double tapping the remote. Also allow in app purchases of movies and shows instead of having us login to the official vide website..Version: 8.9.5
✓ Casting on Chromecast times out too fastPause movie and it gets disconnected very fast from Chromecast. Literally not enough time for a number 1 bathroom break unless you really rush, and even then maybe. I don’t understand why it times out at all. Timeout should be no less than 30 minutes. Very annoying. Otherwise basic, but works well and good movie meta info. Shows ads for the same few movies/shows when establishing casting connection. Some random trash I would never watch. Down two stars for those two annoyances..Version: 8.3.4
✓ Disgusting family movie appI wish I could leave 0 starts but it won’t let me. This app is disgusting. I redeemed a movie on it and was pleased then I started looking at the free movies. These movies are disgusting, I did not want to see them at all. I tried to put on the parental controls to get rid of them but it didn’t do crap. It’s like I entered a porn site. I called customer service and they were pointless told me the best thing I can do is delete my account. They also told me to just stay away from that content and not watch it. I asked if I could have them hide the movies because the covers of the movies we very inappropriate and they said deal with it. I asked what about my movie and they told me tough that I could not get my money back or anything. I am so upset at them, will not recommend to anyone. This app is disgusting needs a higher age rating. This app is for raunchy movies that needs a big clean up before I even consider keeping this app..Version: 8.9.4
✓ EhI think this app is great. However whenever I try to log in, it says my password is incorrect. So, I go to the app store and download a random app and type in my password, and it says it is correct. Note I have tried completely refreshing my phone, and I have tried multiple times to get it to work and it will not work. And when I send the email to try to reset the password, I dont get the email. Its not in my junk or spam folder either. I hope I can get this app to work because I think I would enjoy it if it worked..Version: 8.2
✓ Horrible Tech SupportI have used this app for awhile now. (It’s also built into my TV) I have purchased several movies as well as watched several of the free ones as well. I spent a dumb amount on the Incredibles 1 & 2 bundle package for my kids. Started our marathon. First plays fine, second attempts to load and immediately goes to the end like we watched in a matter of 2 seconds. I email tech support asking for assistance, I get a response 24 hours later advising to run a network test and to uninstall and reinstall the app. The app is BUILT INTO MY TV. I picked a different movie and it played fine. Their advice ... run the network test and advise of my IP address and the test results. Just think as tech support the power cycle/network blame game is over played. And truly I believe they didn’t even read my full email. Guess there goes the $35 I paid for 2 movies.Version: 7.3
✓ No accessibilityFirst, I had to get help buying a movie because there is zero accessibility. Voiceover on the iPhone does not read any of the movie titles. They expect you to pay a huge amount for HD movies versus SD movies, where as everybody else just charges one price and updates them as needed. Second, the movie that I purchased, though my voodoo account is linked with Movies anywhere, the movie that I just paid extra for the HD version of isn’t even showing up on movies anywhere, and therefore, iTunes. The website was hokey, and took forever for me to be able to change my billing options. This needs to be fixed! If I buy a movie, which I paid extra for, I want to have access to that movie. Blind people watch movies too! Stop taking our money if you’re not going to give us access to our movies!.Version: 7.1.1
✓ Loved it until it no longer worked.I have an older iPad and got used to having to redownload an older version of the app. Today I get the same thing but I got the notification to approve the older version over 40 times with no download happening. I have kids so this app is the only way I get to watch anything on my own and if you have kids they are costly so there’s no way I can just buy a new tablet when this one works just fine. It’s kind of ridiculous to only focus on new stuff when some of us know the value of things and keep them in good condition. I can’t even stream via safari. It has to be the app. Fix this. Please. For the sanity of moms everywhere..Version: 8.8.9
🙂 Fandango at Home Positive Reviews
Fandango at Home works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Fandango at Home.
⛔ Fandango at Home Problems
