GuitarTapp PRO - Tabs & Chords App Negative Reviews8:45 Tools

GuitarTapp PRO - Tabs & Chords Negative Reviews

3.9
3.94991 star

Total 73 Negative Reviews

GuitarTapp PRO - Tabs & Chords App Complaints & User Negative Comments 2024

GuitarTapp PRO - Tabs & Chords app received 73 complaints, negative comments and reviews by users. Have you ever had a bad experience using GuitarTapp PRO - Tabs & Chords? Can you share your negative thoughts about guitartapp pro - tabs & chords?

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GuitarTapp PRO - Tabs & Chords for Negative User Reviews

Auto scrollAuto scroll not working. Come on fix it.Version: 2.9.8

GuitarkrappNo recent support for this app. The App Store should remove it from their store until proper support is provided. Sent numerous emails, all were ignored. Don’t purchase this app until problem is resolved!!!!!.Version: 2.9.8

Oh well good while it lastedSuddenly can’t send lyrics to email contacted support but don’t reply..Version: 2.9.8

Was greatTransferred to new iPad air2 and now can't enter email to synchronise as the keyboard disappears. Tried to reinstall and lost 100s of songs...devastated..Version: 2.8.5

Ipad update 11.3 bugThe latest ipad update, 11.3 has caused guitartapp to lock every time I open it. Only fix I have found is to press the home button twice and clear all open apps and then re-open guitartapp. Then it will work until I move to another app and come back to it where it will be locked again. Really frustrating when it happens during a gig. I’m getting the impression there is no one minding the app any more. Most all FAQs on their web page are no more recent than 2015. Too bad because it was really useful until this 11.3 problem..Version: 2.9.8

So, heres the deal...I’ve been using this app for a while too. I have also notcied that the autoscroll feature hasn’t worked in a while either. My biggest issue is that I used to keep my phone and tablet synced together so that when I played in bars and coffee shops, I could use my phone to record and my tablet had the chords listed for me that I’ve already saved. Really awesome feature, actually! Recently, I’ve discovered that my phone will no longer sync to my tablet and vise-versa allowing me to actually see the lyrics and the chords a lot clearer. Extremely displeased with the app I used to admire..Version: 2.9.8

Scroll feature stopped workingNormally love this app but my iPad took an update and now the scroll feature won’t work 😒 Contacted them through Facebook but no reply..Version: 2.9.8

No supportPaid money for the full version but auto scroll has stopped working and support is non existent. App is now completely useless..Version: 2.9.8

Ruined it for meIt was a great app until they changed how I can view my favorites. It used to just show the whole title of a song. Now I bring up favorites and it has them categorized by first letter?? I have over one hundred songs in it. I don’t remember each song by first letter I have saved!!! Sometimes I just like to scroll through the titles and pick a song out. That’s ruined now. Why would they change something so easy like a whole title to: let’s see I’ll have to remember every song on my own I added because I can only find it by first letter!!!! Put the thing back like it was so I can read the title of the song!!!!! It’s now a pain to use!!!!!.Version: 2.9.8

Sync not reliableBeen using this app for years and always have trouble syncing between devices. I bought a new tablet, installed and synced the program from my old sync file. Then I made set lists for an upcoming gig and had it all set and synced. I went to sync my old tablet for a friend to use and the old set lists on the old tablet overwrote all the work I had done on preparing the set lists. The sync is not reliable between multiple devices unless I am doing something wrong. I try top make changes only on one device and sync the others. Now I am afraid to sync at all..Version: 2.9.8

Ok but not greatA little buggy and not smooth, not optimized for latest iPhone. A lot of songs and versions..Version: 2.9.8

Recently very dissatisfied.Somewhat dissatisfied, I use the app for my programs, well into the program as I swipe to another song, there is only a white screen. I reboot and still a blank screen after a song or two. Where is my reliable app? I sent an email and only got an auto reply. Mechanical not human, please come back to being interested in us..Version: 2.9.8

Autoscroll not working on iOS 13Someone is still taking money to buy the app but dont expect they will give you any support. It used to be a great app, but since the upgrade dont bother buying it if you’re running iOS 13.Version: 2.9.8

Auto ScrollWhy isn’t the auto scroll working anymore? Used to be awesome ☹️.Version: 2.9.8

Auto scrollWe paid for auto scroll we should get it . It’s very hard to play with out it hope someone is working on it . Would not bye it with out the scroll ..Version: 2.9.8

No stars. Biggest backward stepOne star because I had to. What used to be one of the better apps to feed great music/Chords into other apps and formats is now simply the worst. No formatting. No layout. No longer on my iPad..Version: 2.9.1

Keeps freezingFrozen at the moment can’t escape from the search screen!.Version: 2.9.8

I used to give 5 stars now barely 2 due to NO SUPPORTI’ve been using this app for several years with great results. However, thanks to Apples latest iPadOS update... my page turning device no longer works.... and that makes the app useless for performing! I’ve tried every way to contact the developer and have received ZERO support. Almost every app on my tablet has already done whatever needed to ensure their app still works 100% with iPadOS 13.1.2, but GuitarTapp apparently does not care that we are hung out to dry... I realize that it’s an inexpensive app.... but still they could respond to their customers..Version: 2.9.8

It just takes tabs from website and puts in app...I kind of expected more but for £3 it’s okay but How do I get a refund? It was last updated in 2015 so why are we paying? Will just pay the life time fee for ultimate guitar..Version: 2.9.8

Could be much betterThis works but could be so much better. First it doesn’t feel like a native app! it runs slow and there’s way too many steps just to add songs to a set list!! Which seems odd since this is the name of the app and its primary function. It basically adds tab from other sites. many of which are poorly transcribed by people that shouldn’t be transcribing songs at all..Version: 2.9.8

Auto scrollAuto scroll doesn’t work and can’t find a resolution on my IPhone 12, not happy..Version: 2.9.8

Autoscroll does not workFine as a database of tabs but useless for performance as autoscroll feature doesn't work..Version: 2.9.8

It was good… Not anymoreScroll stopped working, and no updates. Very dated now… Don’t waste you’re money… nuf Sed!.Version: 2.9.8

DisasterThe best part about this app is that you can edit the files to show what you want to see. The second best would have been the ability to share these files with other band mates. Unfortunately when I tried to sync my files to the GuitarTapp server every one of my edits was gone. Every one. And it happened the night of a gig. Terrible. Don’t try to synchronize your work. You will lose it..Version: 2.9.8

Doesn’t scroll anymore!After being assured by the developer that they will be back in touch, after 2 months they have still not responded!! I notice that they don’t mind taking your money for it but, forget any help if you need it! Useless support!!! I have been using this app for several years now and after the last update the scrolling stopped working! I have contacted the developer a few weeks and i have had no response! This is no good to me without the scroll and i am looking for another app with scrolling that i can use at gigs. I would not currently recommend it, until the problem is fixed, if ever!!.Version: 2.9.8

Scrolling FeatureHello, I love this app. A while ago my auto scroll functionality stopped working and I’m really posting this more as a request for help to get this working again. This is a great tab app…just would love to have the scrolling feature working as designed. I’m going to give it 3 stars now but will quickly change to 5 if this issue is resolved..Version: 2.9.8

What is happening???Of all the apps I have I use this one virtually everyday. It is a rare instance where I would pay a subscription to use it. It has not been kept up to date and looks like the developer has abandoned it. It was working up until last week and now it just crashes. What a shame. Dispatched to the junk pile..Version: 2.9.8

ScrollDon’t buy this app, scrolling, which is an essential feature does not work, hasn’t worked for ages, well before lockdown and you get no support from the providers, Apple what are you doing about this lack of customer interest? It would be a decent app if not for this..Version: 2.9.8

Was a great appUsed to be a great app, make no mistake There is absolutely no support from The app Developer. Will not scroll on the new iOS update. I have written to the developers 100 times literally. No support. Won’t respond. Won’t fix it. Buy another app. It’s a potty, it used to be great. Buy at your own risk!!!.Version: 2.9.8

Programme failure to email songsRecently the programme has begun giving errors when attempting to email charts to a long standing email account..Version: 2.9.8

Auto scroll has stopped workingAs of November 2022 the auto scroll has stopped working. App creators have not responded. Still works on the old iPad - but not on iPad or phone with the latest IOS. Not useful for rehearsals any more. Try another app..Version: 2.9.8

I used to love this appI was very excited about this app when I first purchased it. I could find a song that I wanted to learn as I am not good at playing by ear. One part of the app that I loved and was essential for me was the auto scroll. It was nice to be able to play the song without having to stop playing because of auto scroll. One day the auto scroll stopped working and it made this app useless in the sense that I have to stop playing so I can manually scroll to the next section. If wasn’t for the auto scroll part, I would give this app 5 stars. If you can play without the auto scroll, then this app is ok. I cannot l play without the auto scroll so for me, this app is not that useful. If the developers address the issue, I would come back and give it 5 stars and an entirely different review..Version: 2.9.8

Great appEasy to use. Great slection..Version: 2.8.5

Scrolling Feature Broke After UpdateOver a year ago there was an Apple update that was not compatible with the program thus disabling the scrolling feature. Despite numerous emails to support there has only been an automatic response never a solution. Customer support is non existent. Seems this app is on auto pilot. It’s no good to me without the scrolling feature. I did sync the songs I had downloaded to chord pro from here but still no scrolling. And no instructions how to use auto cue..Version: 2.9.8

Still buggyAccording to their Facebook page, they are working on a new version, but with no release date in sight and the non-functioning auto scroll, I bought a foot pedal for scrolling because the app says that would work too...but it does not. More wasted time and money....Version: 2.9.8

Scrolling no longer worksAny news on fixing the scrolling problem with this app?.Version: 2.9.8

Auto ScrollWhat has happened to autos roll?.Version: 2.9.8

No support!!Don’t buy this app!! Contacted support via email multiple times regarding the scroll function not working after iOS update. No replies and as a result the app is a waste if you plan to play an entire song..Version: 2.9.8

GuitarTapp versus OnSongThe last time GuitarTapp released a new version was Feb 25, 2013. Since then, OnSong has released SEVEN versions. GuitarTapp seems more interested in spending their time posting pics of guitar-shaped pools on their Facebook page instead of following through with their statement: "Please e-mail us if you run into a bug, or would like a feature to be added." On March 15 I received an email from GuitarTapp saying "We'll definitely include the option you suggested, thanks for that!" After all this time, those words sound like an empty phrase that's supposed to pass for customer service. I'm migrating to OnSong … ciao GuitarTapp..Version: 2.8.5

Broken scrollingCan someone fix the scrolling.Version: 2.9.8

Waste of moneyNot worth it. Keep looking..Version: 2.9.8

SupportI love the app and all the functionality and flexibility it provides. It works fine on my iPad, and used to work perfectly on my iPhone. But now, when I try to synchronize from my iPhone, I receive an error message about mutant files. On my iPad, it works fine and syncs fine, but not the phone. I sent at least three emails asking for assistance, but have still not received an answer from support - going on at least three months now. Excellent app, but if you can't sync from all your devices, it makes for extra work to manually keep devices updated and synced with adds and changes. With no response from support, there is no other alternative..Version: 2.9.7

Auto scroll Now Doesn’t WorkI’ve been using GuitarTapp Pro for years, without any major issues. I’m a professional musician, and use it as a good go-to for longer “cover songs gigs”.., but discovered tonight that the auto scroll feature just stopped working. If this has to do with the new iOS 13 update, I’m sincerely hoping that the issue is fixed, as it’d be beyond just a pain to have to find a new app to replace this one... but without the autoscroll feature, it’s pretty much useless in a live setting,.Version: 2.9.8

Was once a good appThis was a good app unfortunately with the last apple update auto scroll does not work making it difficult to play songs..Version: 2.9.8

FailedOK, guitar tapp, I have tried to contact you for help but nothing happened. I’ve used this app on my kindle fire for years and it’s performed well but on my new iPad it won’t respond properly except for one single time after power up, after which touch pad doesn’t work. This means I have to power off and then power on again every time I want to use the app. Not good enough.....none of my other downloads has this problem - and when I flirted briefly with ‘chord pro’ I didn’t have the problem. My iPad is the latest available, it’s unlikely to be at fault..Version: 2.9.8

Auto scrollI love this app or I did until auto scroll packed it in ! Please fix thx.Version: 2.9.8

If you love frustration, this is the app for you95% of the times I’ve tried to use this app (I paid for the “pro” level mind you) I get an “Error [unknown] contacting server” notice. My internet is working fine. I’ve also tried using my data plan with wi-fi turned off, tried restarting the app, restarting my phone, nothing works. They list an email address to contact if the problem persists. I’ve sent numerous emails without response or resolution. If I had to wager a guess, I’d bet they didn’t properly plan their bandwidth requirements for people trying to use their service and we’re all essentially DDoS’ing them with too many requests. Not how you run a service or treat your pro level users..Version: 2.9.8

No supportAfter an update, auto scroll quit working. Emailed tech support 3 times now and nothing is response from them at all. It’s been over a month now..Version: 2.9.8

Used to be good, sadly no more.I’ve had this app for 3 years. Now the email and scroll features won’t work. They are very aware that these features don’t work. They will not respond to emails. They refer you to join a FB page that wants you to be part of a new beta app that is similar to GuitarTapp. This is really sad. So, if you get this app just know that if you want to share a song you will have to take a screen shot, then save it to your device and import it to your library. (Stupid, right!).Version: 2.9.8

Exit the app to get a keyboardI’m sure the developers will work on this issue...but I can only search for one band or one song at a time. After looking up a song, when I return to the home page and touch the field to search for another song, the keyboard doesn’t appear. I use an iPhone 10 and a new iPad. I repeatedly tap on the “song” field. Nothing. I try the “band” field. Nothing. Tap. Tap. Tap. Nothing. (Perhaps the name GuitarTap?) So I have to exit the app and, upon returning, all is well for exactly one song. I’ve written twice to Guitar Tapp..Version: 2.9.8

Garbage...buy at your own riskHave a paid copy and auto scroll stopped working there is no fix...JUNK.Version: 2.9.8

Used it every dayWould’ve loved giving this app 4 stars. However when saving to set lists it’s overly time consuming. You must save it first to faves, then go find the song and save to set list. Same with moving songs from one set list to another. There’s really no easy way to do this unless you copy the entire set list. Should de in the drop down menu but isn’t. Editing is a nice feature and it’s just like using any document editing software or app..Version: 2.9.8

Great content, clunky interface, no supportThe latest version is a real pain to use stopping after every page when scrolling through lists and then restarting from the beginning after every selection. Whoever thought this was an improvement? The previous release was just fine. The content deserves a better app design than this....Version: 2.9.8

Auto scroll no longer worksIt seems like every one star rating out there has to do with auto scroll feature. It stopped workin with iOS 13. I’ve used this app for over 2 years now and depend on it 2-4 nights a week. Used to be a 4-5 star app. Based on the general consensus, I guess they just aren’t going to respond. Time to find a another app, with better support. It’ll be painful and time consuming, but I have no choice. You’ll be sooooooo sorry if you purchase this app..Version: 2.9.8

No scroll featureUseless for me now with no auto scroll.Version: 2.9.8

Needs iOS 13 update!!!Auto scroll stopped working when iOS 13 rolled out. Many emails sent, same automated response every time. This WAS a great app, but should be removed from the App Store as it has been abandoned by the developer..Version: 2.9.8

IOS 13 ProblemsUsed this app for ages and loved it. Came to depend on it for gigs. Now some features won’t work after IOS 13 upgrade and the developer is totally unresponsive. Not only to me, but looking on line many are having the same issues with no support available. Highly disappointing..Version: 2.9.8

Avoid - No longer supported!This WAS an excellent app for performing musicians - however about a year ago the scroll feature stopped working following an IOS update ..... Without the auto-scroll feature this app loses its appeal. I and many others have reported the issue and nothing has been done to correct it ..... best avoided..Version: 2.9.8

CrashingI paid for this app. Now it crashes when I touch favourites.Version: 2.9.8

Sad to say goodbyAfter many years of everyday use and loving this music tool, it’s time to say goodby. It’s no longer supported. I understand the guy who developed it was done. It must have been a lot of work so I understand. Auto scroll no longer works which is critical in a live music situation and fewer and fewer new songs go on it. When I saw 10 versions of Taylor Swifts Champagne problem on another platform and none on Guitar tapp I realized younger ones have left it and I don’t want to be the last guy in room. So goodby my faithful friend. You brought many happy times. If the developer who I now hope is relaxing somewhere reads this, know you did a good thing here. Thanks..Version: 2.9.8

Auto ScrollGreat App but AUTO SCROLL doesn’t work, common guys please fix this. One of the most important features…!.Version: 2.9.8

Support has stopped as well as functionalityIt’s over for this app Support has ceased : there is no server to email the converter tabs from : app still works but very limited features still supported.Version: 2.9.8

AutoscrollSince 14.7.1 update scroller no longer working.Version: 2.9.8

After purchase support non existentWhat’s going on with the app? It’s continuously freezing and crashing !!.Version: 2.9.8

Failure to open favouritesSince updating my iPhone to 17.2 I am unable to open my favourites so at the moment I cannot access any of my downloads. As I have paid for this I would expect the developer to keep it up to date!.Version: 2.9.8

Great app, but has recently stopped working properlyI have loved this app, it was everything it promised to be. But after recent iPhonenupgrades one of the key features has stopped working and the developers have shown no interest in fixing it. The autoscroll feature is crucial to being able to play song through without having to stop and move the page. But it doesn’t work. I really hope the developers start to pay attention to all the complaints about this on the net. Having paid for this app, I expect better. Bring back the perfect song book app... PLEASE.Version: 2.9.8

Upgrade DisasterI absolutely loved this app on my iPad and have saved hundreds of songs which I was able to edit for my own personal use. However, the other day I updated my iPad to version 8.3 and disaster struck. I still have all my songs and set lists but I can no longer edit in the editor section. I requested assistance on the Facebook page several days ago but so far no one has contacted me or offered any help! Please, somebody rescue me!.Version: 2.8.5

Auto scrollOne of the better guitar song apps, but auto scroll doesn’t work, and no reply from two help requests..Version: 2.9.8

Auto ScrollLoved this app at first. Just learning to play, so I found it very helpful, however auto scroll quit working with a previous IPhone update. Have emailed support numerous times over past several months. No response at all. Do not download!.Version: 2.9.8

Lack of SupportI downloaded the app thinking it was just what I was looking for based on the reviews particularly that it had the autoscroll feature. It doesn’t matter what I do but it just doesn’t seem to autoscroll when I play which just means I might as well now bother because it’s stop start all the time. I’ve sent an email to the support team and had an auto response back but still heard nothing off them. I get there’s a pandemic going on and maybe this is why but I’m a dissatisfied customer currently.Version: 2.9.8

Never TrustI’ve been using this app for about 5 years with a great deal of success. About two months ago, the auto scroll feature stopped working. Sent an email to the app developer but only got an auto reply message that said I might not get a personal message and that I also should refer to their FAQ page — which I had already done prior to send the email. However, I did comb the the FAQs a couple more times just to make sure my answer wasn’t in there somewhere. A fellow musician suggested I delete the app and reload it since we’d already scoured the APP STORE for updates and found none forthcoming. I refused to do that because I was afraid I would lose 832 songs I had meticulously edited. After a month I figured he might be right and I was hearing nothing from GuitarTapp. I hate it when I’m right sometimes, but this was indeed what I had feared. All 832 songs disappeared. Furthermore, reloading the app did nothing to regain the autoscroll feature. So, in the end, I don’t even know if this app is even supported — I’m kind of doubtful that it is..Version: 2.9.8

Great app but a few improvements to be made.Great app. Easy to use and great value for money. A few improvements could be; different colour fonts to highlight your own comments; also to be able to drag/drop the set list songs instead of using a pull-down menu to re-order your chosen songs. Otherwise, good to use..Version: 2.9.8

Great app needs updateAuto scroll feature has stopped working after iOS 13 update. Please fix. It seems now (2021) the Developers have abandoned this app and we are not going to get an update. Does anyone know if it will work with iOS 15?.Version: 2.9.8


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