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Paperless Post: Invitations App Complaints & User Negative Comments 2024
Paperless Post: Invitations app received 130 complaints, negative comments and reviews by users. Have you ever had a bad experience using Paperless Post: Invitations? Can you share your negative thoughts about paperless post: invitations?
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Paperless Post: Invitations for Negative User Reviews
✓ Buggy glitchy messThis app would have to be one of the top 5 buggiest, crashing apps I’ve ever come across...ever. So many app updates later and nothing changes. I’m guessing it was outsourced and created on the cheap. It crashes, has poor UI, and generally is slow and a poor user experience..Version: 7.19.2
✓ Very frustrating no horizontal view available on iPad appI use my iPad primarily with a keyboard attachment. Given that part of designing and invitation includes typing, I find it extremely inconvenient that I cannot use my iPad keyboard attachment to design an invitation. When I try to design on the website (which allows for horizontal), it directs me to “design on the app”. Extremely frustrating. This seems like laziness that they don’t want to deal with screens rotating and makes the user experience horrible. Substituting an iPad for a laptop is becoming more possible and easier for users. As the the iPad continues increase in functionality, we need the apps we use to catch up!.Version: 5.42
✓ Frustrating!!! this was always my “go to” for email invites!It’s not intuitive anymore and it makes glaring errors when you set an invitation date and it auto corrects to the day you send it!.Version: 7.29
✓ Newest updateAfter the newest update I can no longer scroll through my event RSVPs due to a glitch that won’t let me scroll down. Highly irritating as I’ve just sent a large amount of invitations and now can’t view my attendees!!.Version: 5.45
✓ New bugs which have ruined this appYou can no longer use the app to reply to an invitation. I deleted and reinstalled the app but still glitch is there. The main thing you need to do with this app is reply and this can’t be used unless on your laptop. Please FIX!!.Version: 7.3.1
✓ Ugh, This App Makes Me Pull My Hair OutI have been using this app for over 4 years. The designs offered are stunning. What should be easy is not. As a user you should be able to pick a card, edit it to the person or event, enter the email address, and your done. The editing function is awful, it’s always hit and miss with me, NEVER a simple process. Today I am trying to send a sympathy card and the app has been freezing all day. At my wit’s end. I wish the developer would spend the money and redesign this app to make it user friendly..Version: 7.47
✓ Current version is brokenThis version doesn’t work; the whole “postbox” is inaccessible. Completely blank/frozen screen when you click on the icon on the bottom menu. Needs fixing ASAP..Version: 7.8
✓ GlitchyI’ve hoped for better from PaperlessPost for a couple of years seeing as their presence and desktop service is so good. However, even with constant updating, features you see on desktop version just aren’t available on the app making it almost useless. You can’t even voice type into the cards. I expected better..Version: 7.21
✓ App crashes every time a picture is uploadedWe have tried several times now to customise a birthday card, but each time we upload an image, the whole app crashes for several minutes at a time!.Version: 7.34
✓ BuggyYou can ask for a response and mailing address which great but when tracking i can’t open the responses so I can see if they responded yes or no and I can’t see their mailing addresses. So literally useless tracking. I’m hoping they will fix this bug and issue a new update. Have emailed them directly and they responded quickly but no fix yet..Version: 7.5
✓ App doesn't really work!A nice programme on desktop - ave used it for years - but sadly the app is now almost unusable; slow, clunky, keeps freezing/dropping (on the iPad). A real time waster. Sad as I really liked it. So disappointing and not helpful as so much work is now on iPad..Version: 7.27
✓ Beautiful cards, bad UXI love the cards offered on this app thus the couple stars in my rating. I don’t even mind the price because I think they are really nice for digital greetings. However, the app itself is very cumbersome and buggy to use. My biggest problem is that is sllllloooooowwww when you’re trying to do things like change text properties, and it freezes and crashes so often when I’m working on a card—just simple things like editing the text or trying to pick out a backdrop. It’s so frustrating to lose my work part way through, often multiple times. Sometimes I can pick back up if it saved the card mid way to drafts, but even then sometimes it’s only partially saved things or I have to search for the card again and start over completely. This has been an issue for me (iPhone 12 Pro, latest update & fully updated PP app version). It has been a consistent experience since the first time I used the app, but seems to have gotten worse recently. The last couple cards I sent were such a pain to get through. I really like the cards that are offered but I’m not really sure that the experience warrants the cost and effort anymore..Version: 7.29
✓ Never againWe choose paperless post for our wedding invites due to being unable to post with covid-19. At first we liked the look of them and thought they would be lovely. Then we had to change the date of the wedding and it did not allows us to edit the card after sending via the app. So we edited it on the computer and thought it was sorted. Now the week of the wedding it has sent out reminder invitations without our knowledge with the original date and time even though we had edited the invite now confusing all our guests. The feedback page does not load on the app, the edit page does not load. We thought it would be a cute way to send out invites under the circumstances. Now it’s unprofessional and tacky. I would not use it again.Version: 7.18.1
✓ Glitches every 30 seconds and deletes your cardAlso you have to sign up and pay etc etc. It’s annoying and wasted my time..Version: 7.15.2
✓ Terrible glitchy appI literally couldn’t draft an invitation - it took me 5 minutes to get out of an option because the exit button is underneath the battery symbol on the iPhone XR. The app is also incredibly slow and crashed when I wanted to filter the invitation options. Very disappointed..Version: 7.11
✓ Bugs bugs bugs!I’ve been using this app for years. It was always fiddly but is now almost unusable. Doesn’t save edits. Had to start over twice! Too frustrating and time consuming to use now. Sadly won’t be coming to this again. Real shame as they have great designs and premise but user experience just gets worse and worse..Version: 6.3
✓ Fail! App not sending right message with right card to right emailHad used this app last year for shower invites May 2017 and process went relatively smoothly. Found the user interaction and GUI a little clunky during drafting design and purchase, but since I found a card that I liked and the tracking feature was nice, I stuck with it. Fast forward to this year, May 2018. Set out to personalize 1 card design, for multiple recipients. Created 1 draft for each person, customized message, associated each draft with a different email. Clunky flow for design and purchase still existed, so made a point to repeatedly confirm the personalized message was set to right email. Encountered delays and hang up in saving each separate draft but again kept confirming match of email to message. Time intensive process overall and come to find out, what I saw in interface of app is not what was sent. The last message input was sent across all cards of the design to all the emails! So buyer beware. Free mode for straightforward invite blast might be fine, but I wouldn’t recommend using it for sending cards. Looking for replacement app now..Version: 5.49
✓ Great cards but awful user experienceI love the card designs and the event page but the app just flashes edit at me, nothing works. I often get lost around desktop and app and end up on previous cards, it’s not intuitive. Most of all I just want it to do more. No share function to share to text, Wassap, Facebook or Instagram. I don’t have email for all my friends, so I’m left trying to work out how to invite them or make my own..Version: 6.4
✓ Adding Guest on MobileThe app is great so far, but leaving one star in hopes this review is seen by dev or qa or design team. Adding a guest is not quite the simple task as I would hope it to be like it is on the desktop site. I would like to be able to put my guest’s name along with the email address without having to connect all of my contacts to the app. Many of my contacts are named something different than how I would like to address them on an invitation. If not connecting to contacts it appears to only accept email addresses and unable to add a name to go along with it, so how will it look when they receive it? What name will display on the invitation envelope? Now I have to wait to get back to WiFi to be able to add a person to my guest list on my computer. If there’s a different way to do this I’m all ears and will update my review accordingly..Version: 7.27
✓ Not a user friendly appLocks up. Have to repeat typing option several times before it works. Basically not a seamless operation!.Version: 7.35
✓ Terrible app for a fantastic websiteNo app makes me want to throw my phone against a wall more than this one. It's slow, it's clunky, it crashes without saving your project so you start it again, and then again, then a third or fourth time to then somehow find all of those earlier drafts suddenly appear. The website on the other hand is superb as is the idea of paperless post. The app is just abysmal..Version: 7.7
✓ Scam - stole my money - avoid !!Purchased 200 coins for £35 and app has not recognised this. I reached out to their help centre and there’s nothing they can do. I showed them proof of my purchase and I asked for the 200 coins to be applied to my account or a refund and they said as there is no record of a transaction on their side, they won’t help..Version: 7.58
✓ Cute invitation designs terrible appI love that this app has some fun and original designs. I don’t mind paying for them because I love them so much. The downside is that the user interface for the app is terrible. It’s not intuitive to navigate, the section where I need to add recipients to email the invitations is very annoying to use. I can’t edit any email addresses that I enter manually. So I have to delete all recipients until o get to the address with the typo. Then I have to delete that address and then retype the correct one AND re-add all the other addresses. There’s got to be a better way?? There should be an address book feature that I can select addresses from. If I don’t have the addresses prepopulated in my phone I have to type everything in manually and risk typos. It’s just unwieldy and frustrating to use. Oh and once there was a bug and some of my guests received invites and some didn’t. Why do I keep coming back? Oh right. Cute designs. That’s only going to keep me for so long....Version: 7.16.2
✓ Improve These FeaturesYour designs are beautiful. You got me to download the app. But and this is a big but! Coming from a designer, you need to improve your UI. I couldn’t find an undo button or a snap feature when working on my invitations. If those features do exist, they should be enabled from the start. I’m not happy with the coin purchase system. PlayStation and XBox have been doing that forever and it’s a terrible business idea. It may get some customers to keep coming back but you’ll never actually use all of your coins. It’s super shady and I’m not a fan..Version: 7.50
✓ Wonderful cards, app always with problemsI keep coming back because the cards are wonderful, but hopefully one of these days you will actually get around to fixing the numerous glitches with the application!.Version: 7.33
✓ Bouncing emailsThe app seems to have an allergy to hotmail - It keeps asking me to use a valid email for one out of every two hotmail addresses. Despite this I have discovered it is has sent an invitation to at least one of these hotmail addresses but has not maintained a record of this in the app. Furthermore I am getting a very high level of bouncing with other email addresses and because of the known failures with the hotmail addresses I don’t know these bounced invitations are because of a malfunction with the app or the addresses. I am paying to have the hassle taken out of the inviting process but instead I am getting a very high level of aggravation. Please assist Christopher.Version: 7.39
✓ Latest Version Does Not WorkCan't view latest invites because of "unsupported features", front page is Halloween content and it's November 13th. Very buggy!!.Version: 7.29
✓ No longer freeWas a great & potentially free invite system, but unfortunately they now charge a flat fee (£16 I think) if you want to send any more than 50 invites. With everyone using individual emails these days it is very easy to hit 50 invites for a small casual gathering, it also uses addresses that need to be added to a database on their site (always made me feel a bit uneasy). I will now be looking for an alternative, probably go back to using email or iMessage..Version: 7.31
✓ Anniversary cards?Maybe I don't know where to look but I can't find any Anniversary cards on your site..Version: 7.17
✓ Great cards but so slow and crashesThere are tons of cards to choose from and so many great ways to customize them which is awesome! Way cuter than a lot of cards you find in stores. However this app is extremely glitchy, needs to be restarted constantly and crashes a bunch too. Luckily every time it does crash or need to be restarted it automatically saves your work. Just very annoying..Version: 7.20
✓ Can’t add text to inviteI can’t add text to my invite. Even going to the additional features, I’m not able to add more details or create a new paragraph on additional instructions. Ideally, I could add additional options for people to rsvp to since we’ll be having multiple things for people to attend to but that’s a nice to have feature..Version: 5.49
✓ Extremely Frustrating AppI was brought in by the idea of a free e-card but I guess you get what you pay for me. While their cards and their app look pretty, the functionality makes their app infuriating and unusable. After 15 minutes, I gave up and paid the $5 to get the card from Hallmark. I had so many issues just trying to type the card with the text being hidden, difficult to edit and pinch to zoom not working at all. And most frustrating, is that the app does not let you copy and paste or autocorrect for misspelled words or automatic capitalization. This is something that almost every single app offers but for some reason this one does not..Version: 7.17.1
✓ Why upgrade if you make it worseI was enjoying using this App but since you upgraded it I can’t ‘manage’ my event/invite. This is frustrating considering it worked very well before. Good App if and when it works properly and great content when it can be accessed..Version: 7.2.1
✓ Pricey and has some hiccupsI wouldn’t mind spending my money if I were certain this worked well. I used this for my bridal shower about a year ago and everything went swimmingly, however I’m trying to create an event for my baby shower and things have changed. 1) It’s more expensive, at least from what I recall. 2) My text message invites don’t send at all. They’re not hidden in a different folder - they just do not send to the recipient. I don’t prefer the email invitations because if people don’t click on “view card,” they cannot see the option to RSVP. There should be a clear RSVP link in the email preview. This app has a much better interface than their competitors, so unfortunately I think I’m just going to create my own personalized website through Wix or something similar for my events going forward and send the link via text from either my or the host’s device. 🤷🏻♀️.Version: 7.56
✓ Content & Designs Great, App NotThe content on the website and the designs and control you have are wonderful. Paperless post has created a really great product. However, the app has been virtually unusable for me. When I try to manage my event and guests on the app, I can't. On my "event" page, I cannot scroll down. I try to scroll down to manage guests and IF the page moves down it all, it will immediately pop straight back to the top of the page. It's very frustrating and continues to happen after several tries and several updates. So, I would say, use paperless post. But don't expect to use the app for much. Maybe only for notifications..Version: 6.1
✓ GlitchesSo annoying. Had the app for 20 mins and deleted it. Had to restart editing my invite because it wouldn’t stop glitching. Gave up after the 5th time the app crashed.Version: 7.31
✓ Invites Look Like SpamIt may work well with e-mailed invites but when invites are sent by phone number/text the invites look like a spam message and all of my guests deleted them. When I re-sent the copied link by personal text, then the app still states that people had not replied even though they used the link to RSVP. Not very well thought out for use by phone invite..Version: 7.37
✓ Great concept, poor performanceGlitches out whenever I try and make updates to invite info. I trashed a RECEIVED invite (I’m 100% positive) and now when I re-enter the app, I still have the received invite but my SENT invite is missing. Now I’m going to look like an idiot reaching out to all those people again to confirm their addresses and RSVP status. I also don’t like that there’s no preview on the invite as your guests will receive it before you hit send. I mean everything, how the event details are displayed, the invite coming out of invite, etc. I learnt the hard way that having “guest list” checked off meant all my guests could see each others email addresses. Needs a lot of improvements..Version: 5.48
✓ Nice but could be betterApp is full of little bugs on iPhone7 Plus and not particularly fun to use for that reason. Would expect more when paying a decent amount to send invites. Would also be nice to see some more customisable management tools such as checklists to record payments made by guests, being able to signify attendance to just part of the day etc etc. I ended up running my own spreadsheet to the side of this so really not sure what benefit it added other than nice imagery..Version: 7.0
✓ They deleted my accountThey deleted my account two weeks before our wedding. The most horrible thing I’ve ever heard. They told me that I sent a delete request for my account over a month ago and they suddenly deleted it yesterday, two weeks before my wedding. They told me they sent me an email and I had found it in my junk mail when I did a search for any messages because I could not log onto my account to check to see my RSVPs They told me in their emails how they could see that I was using the account but they also had to delete request so they just deleted it because they did not get a response from me. And the only reason they didn’t get a response was because they’re message went to my junk mail, and my mom had went into the hospital for a stroke, so I was unable to check my messages for quite some time because of her health issues and now we are unable to contact all of our wedding guests to make sure they are up formation for our wedding Worst customer service ever Most other apps have a way that their customer service will contact you through their app. These people do not be where it feels like they just want to steal my money..Version: 7.51
✓ App isn’t greatPaperless post online is amazing and does everything it claims to but the app is not user friendly at all, you can’t design the whole card because the formatting box gets in the way - you can choose the stamp or front of the envelope. You can’t see the messages ur guest sends and you can’t add guestson the app I had to do it all from the computer. Worked amazing on the computer but the app needs fixin.Version: 7.13
✓ Can’t Manage Guest ListYour two latest app updates have completely screwed up my ability to manage my guest list for an upcoming event. I click on “manage” and it literally does NOTHING. Who tests this app to make sure it works before it’s released to the public?.Version: 7.2.1
✓ Waste of money if you are outside USA or CanadaWaste of money if you are not in the USA or Canada. I was forced to buy extra coins as you cannot send text messages outside USA or Canada so I paid extra so I could send via WhatsApp but still didn’t work properly so just lost £48. I have tried to contact customer service but no response..Version: 7.53
✓ Great concept, buggy appI love the idea, and the invite designs are wonderful, but trying to use this app on an iPad pro is very frustrating. The editing tools are not very intuitive. When I attempt to edit text the keyboard covers the invite so I cannot see what I’m editing. There is also a lot of stalling and lagging as other reviewers have mentioned. I also wish I could easily copy and paste my customized text into different invite designs. It’s not easy to test different designs, and a little frustrating to spend some time customizing one design, then realizing it’s not quite right, but having to start over in another design. I would also like to be able to export my designs. I would pay for that, as the built in invite system isn’t going to suit my needs for my office party and I wanted to be able to just send the invite graphic through our office calendar. Maybe this IS an option? But I couldn’t find it..Version: 7.3.1
✓ Faulty! Such a shameThe app would be fantastic however every time I try to go to the Event page the edit button flashes like a lunatic and the entire app freezes rendering the whole thing useless so I just handle my invite on PC or normal browser. Such a shame as the concept and design are so good. I would advise PaperlessPost to have this fixed ASAP..Version: 6.3
✓ Gets the job done eventuallyThe app honestly gets the job done, and the free options are awesome for planning things…but the app crashes so much. I regularly get kicked out of even being logged in and I have to log in again, and start over. When I launch my contacts to send a flyer, the app goes insanely slow. Also, when adding contacts to an event from your phone there’s no search bar. So you have to manually flick your phone until you get to the letter you need but by then the app is so delayed that it’ll scroll by before you can stop at the letter you need. I find that I use the web more than the app to send invites. Using the app after you’ve sent the invite is where it works fine..Version: 7.52
✓ Love the invites but the interfacing is not good!I love these invitations and how you can customize the fonts, etc. however, the interfacing and app experience is not good. It highlights whole words at a time while trying to edit, doesn’t let you see the full options on your screen (they go off of the screen so that you can barely see or touch the option), and also has closed on me unexpectedly where I’ve had to start over. Love the concept and the styles but the interfacing needs some serious work!.Version: 7.29
✓ Almost goodIt is a great concept and when it works it is excellent. However, the iPad version is very “buggy” and much of the edit function didn’t work properly this time. After all the effort, it sent a link that didn’t work. Needs to be resolved ASAP!.Version: 6.3
✓ What in the world?!I downloaded this app because it had great star ratings but what a mistake!! Idk if it’s my iPhone (which I haven’t had for long) or if there’s some updating going on with the app. I have perfectly good working high speed Internet so it definitely wasn’t that.. But this app had subpar selections in the free category and then whenever you did see a decent selection it REFUSED to work!! I saw so many different nonsense error messages it was ridiculous. The app was force closing or just kept loading and loading the card selected forever! One time I left my phone, cooked food, ate the food and came back and the card was STILL loading smh! Not sure what exactly the problem is or why this app has good reviews but I’m so happy I didn’t spend a dime on it..Version: 6.4
✓ Very glitchy and annoyingBeautiful cards but it just took me 30 minutes to edit and send three of them because the app kept freezing. Extremely annoying..Version: 7.28.1
✓ ReviewRoom For Improvement 1. Not enough variety for children’s party themes 2. You should be able to purchase exactly how many invitations you need not in large packages 3. You should be able to add a photo to the information (not the design) eg your own map with specific directions 4. Would like to text invite not just email Otherwise great place to keep your RSVP’s in one place.Version: 7.18
✓ Frustrating and terrible valueReally frustrating to use - it keeps loading your place when scrolling through cards. You can’t search within a category and it costs up to 1.5 dollars to send an email which seems like a total rip off.Version: 5.41
✓ Buggy as hell right nowUsing the app for the first time and it is buggy as hell, cursor movement really difficult, can’t pinch and zoom, JavaScript error windows and app freeze. Not a great start, i bought coins but can’t get through a single customisation without my work being dumped..Version: 7.25.1
✓ Looks fancy but NOT WORKING PROPERLY!Editing - you can’t really do editing at all! It says I can’t submit my comment due to its language??? What does that mean?? I’m using English here.. Also you can’t save editing no matter how many times you try to save editing. May be you can save it if you try 99times? May be..... may be..... This is an awful time consuming app. This needs an update!.Version: 6.3
✓ MehGreat idea but very very difficult to work with. Was originally using the website but it wouldn’t respond when trying to rearrange photos for a photo card. Decided it might work better in the app. Got pictures to work much better, but there is no clear way to personalise each card and kept getting resized windows when trying to enter e-mails to send one card..Version: 7.39
✓ Doesn’t support Australian mobile numbersI wanted a way to send invites to mobile number and got all the way through a draft only to find that the app only supports US and Canadian mobile numbers! Would be good to know that upfront!.Version: 7.46
✓ Love your novel cards but....1. I had taken a break from sending paperless post cards because I had trouble navigating the site. Today I sent a birthday card to lady, hoping it was upgraded. I still had difficulty. 2. The person I sent card to said she couldn’t open it. Yet, it is indicated it was opened. With all this said I will try again because your format & choices are so unique!.Version: 7.22
✓ App is frustratingWhat should have been super quick, was slow as the app is not very good. Use a desktop if possible..Version: 7.29
✓ Buggy App but great siteI love this service/product. The templates are great, price reasonable and is pretty easy to use. BUT the App is really buggy. It freezes a lot and I have to reload the app to refresh. Is also difficult to use on iPad because typing boxes obscured sometimes by keyboard or pages won’t close. Hasn’t stopped me but the desk top site is way smoother experience.Version: 7.11
✓ Some replies get lost!Still a lot of work to be done. We have lost a number of guest replies through them not being registered to our profile. We had to resend twice and still they were not being registered. The guests had to send separate emails just to confirm. When I contacted help I got no quick replies. There are better apps.Version: 6.0
✓ Just use eviteHonestly, I cannot believe how bummed I am that I sent out my sons birthday invites through this website. I have used it before and it was great but have not needed to use any of the functions of it until now. The cards are very cute and waaaayyy better looking than evite, but it is not very user friendly. No way to text link to recipients. (I checked the internet 3 times and downloaded the app and tried to follow all of their directions. There is no “share” anywhere that they say it should be) If you could share through text, the website says you have to have 50 coins to share through text even though you’ve already used a bunch of coins to send the invite through email. Every time I change the message for the comment wall it keeps reverting back to the auto generated message of basically “leave a message on my comment wall” When I try to message the entire group, I have to manually add in everyone’s names. Or send an event reminder, which I am not trying to do. So basically, all you can do is send out an invitation and see who rsvps. Which can also be achieved by sending out a paper invitation in the mail..Version: 7.26
✓ FrustratingA struggle to use, kept shutting down and freezing. I pre typed what I wanted to say in notes so I could copy and paste to save time before it froze but it would’nt allow me to paste. Very challenging to use with it freezing constantly..Version: 7.33
✓ QuestionThe app has a nice question function when editing which does not show up in the test email. Not sure if it works when sent to guests. Also difficult to exit on an Iphone..Version: 7.57
✓ Buggy and limited in it’s current formCurrent iPad and iPhone versions seem to be glitchy in their current release. Visual glitches, buttons that move and limited options. Even adding guests seems cumbersome on this app..Version: 7.5
✓ GlitchApp keeps glitching when you try to edit your work and doesn’t let you save. The app is updated so not sure why it continues to happen..Version: 7.31
✓ Interface simple but clunkySome nice attributes - artwork a little dated - interface clunky - especially setting typography- good idea - just needs more finesse.Version: 7.33
✓ Invitations not sendingThe app is glitchy. I have a number of invitations that are sitting in a status of sending and no way to push them through or cancel and resend. Really frustrating.Version: 7.28.1
✓ Doesn’t load right, slowI used the website to create and send invites for my daughter’s birthday last August. It went so smoothly that I downloaded the app to create and send invites for my son’s birthday this month... and I have been trying ALL DAY now to create and send one of these ‘flyers’. I can’t seem to get it done! I found the perfect layout and design, but when I ‘edit’ it I can edit MAYBE one field before the app freezes on a white screen and I have to exit and restart the app. I’ve tried on WiFi, using data, not signing in, multiple times throughout the day, uninstalling and reinstalling the app... at this point I’m so frustrated at having 1/2 an invite finished that I might just text everyone the details. Save myself the frustration of typing them out yet again to have the app freeze before I can save my changes. Not a great first experience at all..Version: 7.17.1
✓ Terrible for on the go-not made for phone/iPad useApp is NOT built to support creating invitations on phone or tablet. I used both and IT TOOK HOURS TO FINALLY SEND ONE INVITE. I’ve used Paperless post a few times before and was just reminded how much the apps are so frustrating to edit, grab correct text to edit, shrinking screen doesn’t work well, the keyboard function while typing text covers the invitation so you can’t see what you’re typing. THE ONLY REASON I CONTINUED WAS BECAUSE I HAD COINS ALREADY PURCHASED, OTHERWISE I WOULD HAVE JUST QUIT AND USED ANOTHER APP. Option for location to be virtual was not available on mobile app vs on IPad app?? So I just customized my location. Why can’t I customize the email message that goes out? And when I was ready to send invite from my mobile phone it asked me to verify my account 5 times! I received a verification email, clicked verification link, it took me back to the app, I tried to click send, then said I needed to verify my email again. I did this 5 times. I finally just clicked on the link to open in Safari and got into my account in my browser, which then I couldn’t even find my saved invitation. Went to menu bar and no option for drafts, my invitations, nothing. There were sent and received but no drafts. I could see my flyers but not invitations. So I went back to the app and pushed sent and finally it went through. OMG. You seriously need to fix this. It’s not made for on the go..Version: 7.17.1
✓ Great idea, Terrible AppThe products and cards they do are excellent, but this app is beyond frustrating. The basic feature of touch, pan and zoom don’t work and compete in functionality with the work editing and colour charts. It makes the experience so frustrating that it’s easier to use other companies that do the same thing!.Version: 6.1
✓ A complete rip offAwful website. I signed up for the app after seeing it on line, and made an invite. After setting it up and about to send it out it told me I needed coins to send it. I ended up spending $40.00 to send out 20 invites. After I sent them, my mum signed up for the website, and of course had to buy coins. However, hers were a quarter of the price that mine were. Absolutely awful, and a sick way to get money..Version: 7.36
✓ 😩I’ve tried several times over several days to change the photo on my card and it keeps saying it’s saved but no! It’s the same photo. Very disappointing as now I have to sort something else out..Version: 5.43
✓ Love the app but could be improvedI found a brilliant card which I sent to my brother - I think it’s totally awesome that no trees are sacrificed in this activity - but when I come to look for that same card to send to my son-in-law it’s just not there. It’s newspaper headlines and it works great but it appears to be gone :( I’ve tried to edit the one I sent to my brother but so far can’t remove him from the recipient list…...Version: 7.37
✓ It couldn't sync invite with accountThis is the worst invitation app I have ever seen. Okay the only other one I have seen is Evite, but still. I was invited to a party. I tried to upload a photo. I had to be signed in. I created an account to do that. It couldn't recognize it as linked to that invite. I relogged using that invite. Still no luck. Created a new account. No luck. Finally get it to accept a photo. Can't use the app to find the invite again. The event responses to the photo even shows in my app inbox but when I click to view, it says it can't find it and try to log in with a different account. What? It sees it but it can't see it? Total waste of lots of time. I have to go to the original invite each time to view it. App does nothing for me, even creating an account using the same email address the invite went to. Hope none of my friends use Paperless in future so I don't have more wasted time!.Version: 5.41
✓ Very buggy on iPhoneGreat designs and editing options, but keeps stalling/crashing on the mobile App. I’ve written wording for the card I want to send umpteen times, but the App won’t save the words onto my chosen card. I have to keep closing the App and begin again - card choice is saved but not the wording. Useless really..Version: 7.11
✓ Overcharges UsersI created an invitation and paid for 200 coins. When it came to adding guests the app was not recognising that I had the 200 coins and was saying I had zero coins. I thought that the initial order for 200 coins had not gone through so I purchased a further 200 coins. However, the app is still not alllowing me to add guests and says I have zero coins! I have now been overcharged, with no scope for refund, which takes money away from the physical invitations that I wanted to post..Version: 7.43
✓ App Does Not WorkPaperless Post has beautiful cards, but the app is probably the worst one I’ve ever used. I couldn’t remember my password, but they never sent me an email to reset it, even after multiple tries. So I created a new account and bought more coins. The app crashed after I made my card, so I had to start over. Now it won’t let me send the card. When I try to type the recipient, it covers up the line and the page freezes. All after I bought more coins! I would like my money back. Why has this app always been so amateur? How do you make money if people can’t send cards?.Version: 7.33
✓ Such a simple business so poorly executedWhile Paperless Post has deserved plaudits for its designs and the simplicity of its services, it beggars belief that their website and app services are so uniquely poor. I had been struggling with the app on my iPad and iPhone so I asked friends who use the product frequently. They told me they had he same experience and to check the app reviews that further confirmed the poor UI, bugs and regular collapses of the app. I had hoped to use the website, thinking that app coding can be tricky but websites UI is well established utility that any business should be able to apply. The website has so many bad links that I spend most of my time trying to remember where the faults are to avoid them rather than tracking my events. From “Dashboard” all of the “track event” buttons are misdirected to the home page. Most of the “view event” buttons are also bad links. Disappointed..Version: 7.0
✓ AnnoyingThey have lots of choice’s but it is impossible to customize and it took me over 1 our just to right a simple invitation card.Version: 7.31
✓ Adore Paperless Post but app could be betterI love PaperlessPost cards. There’s a great variety and they’re cute, sleek, and fun. The app does a pretty decent job of allowing you to purchase, select, customize, and send cards. My one big complaint is that it can be pretty hard to write (and read) the actual message [you want to write] itself—the view doesn’t move, so the keyboard you’re typing with can start to block your text, even if you still technically have space left. I still send most cards from the app since I’m not on a laptop nearly as often. I just wish they’d improve that since the message is the most important thing to me..Version: 7.28.1
✓ App playing upI’ve recently downloaded the app and makes it so much easier to see updates on my event however the page where you manage guests keeps playing up. The edit button continues to flash and won’t let me scroll down to see who has responded.Version: 5.48
✓ Not worth the energy spentThe cards are 5*, the ideas too but after all the complaints & obvious frustration of users, including myself, get on the ball or shut down! You’re not doing any 'bug fixes' at all. Get some real techies in, people who know what to do & how to improve to nothing less than perfection. This should have been done months ago. Sadly disappointed by this very slow, messy service..Version: 7.3.1
✓ Piece of crapHorrible app. Nothing works. Spend time picking and writing a card and then it all disappears. Save your time, money and frustration..Version: 7.46
✓ Lovely invitations but not user-friendlyI’ve used this app for years and always loved it. I though it had by far the greatest variety of stylish invitations. Because of Covid, I haven’t used it in a couple of years and now it seems almost impossible to do anything BUT design an invitation. The tracking freezes up, I've paid twice for coins because the first purchase did not go through in a timely manner, and I can't see a list of my invitees until AFTER I send the invitations. I’m really trying to figure it all out, but it never used to be this hard. I’ve given up on the app and just keep signing in to the website..Version: 7.31
✓ Waste of my moneySo I thought this was going to be an awesome solution for a very large party to save on keeping track of guest lists and RSVPs. But it’s not. I spent $100 to send out invites by text and almost NO ONE opened them. They come from a random number with a small photo photo and a link. With the large number of spam text messages out there everyone thought that’s what it was and deleted it. I only know that because I have now spent HOURS contacting people after seeing 95% of my invites were sent but not opened. Their functionality is neat if people open it and for those I was able to tell to do it, it worked great but it wasn’t with my extra time. I wish I could get all my money back..Version: 7.53
✓ Issue with HUGE LAGBad usability even though I own an iPhone 8 plus. I am unable to select anything appropriately and the text gets jumbled up, typeface gets messed up. It's a nice idea, I'd use it. I just had a bad experience. Do something to fix it now please..Version: 5.43
✓ Love the product, frustrated by the techAs an app developer, I know just how difficult creating an app can be. There are so many technicalities that make things complicated and frustrating. However, paperless post is a sizable company and it continues to have so many technical glitches that at times it is unusable. Many times the app (and website) will be down and there are so many technical errors (unclickable buttons, pages don’t load, automatic log-outs, pages freezing, error message saying wrong password when the PW is correct, to name a few). Sometimes, like today, it’s impossible to even login! These are mostly backend issues I imagine but guys, get it together. The designs are really beautiful and managing the events is simple but unfortunately these technical issues make the app incredibly frustrating. On an app improvement note, if I have created upcoming events, it would be more intuitive for the first page I see when I open the app to be my example management page instead of creating a new event. Also, if I have drafted other events that are not active, they should be displayed later in the queue as opposed to at the front..Version: 7.27
✓ Glitchy and difficult to edit withThe app has beautiful picture/card inspo’s however it is difficult to edit especially with the typeface. Also difficult to understand the coin system as it isn’t clear HM coins are required for each invitation.Version: 7.24
✓ Many stumbling blocks, horrible layout and features not accessibleI won’t use this company again. They are clueless as to how to lay out features. Have to hunt and hunt to get anything done because this company hides features and places them in the most ridiculous places, wasting valuable time..Version: 7.23
✓ Stay Away for Important Events!I spent all weekend contacting my 150+ guests to make sure they knew the exact date of my wedding due to glitches on paperless post that changed the date to one day earlier!!! Horrifying! I had a few family members who had already booked flights home on the very same day of our wedding. To say this experience has been horrible is an understatement. I chose online invitations to avoid stress, but this did the very opposite. This app is riddled with glitches and bugs, software team, I beg you, please get ahead of this so future weddings aren’t ruined!.Version: 7.55
✓ App not so great, works better on a computerApp won’t access my contacts and is a bit glitchy. Has crashed on me a few times. Works well on a computer and easier to navigate.Version: 7.21
✓ SO unintuitiveIf you want to do anything other than send an invitation this app is a real hassle. I’d be prepared to pay money to be able to customise but you can’t do it. Really frustrating..Version: 7.27
✓ Beautiful card designs but...Paperless Post has the nicest card designs by far! However the app has many bugs that need ironing out as well as features that need mega improving! Hope it happens soon.Version: 5.45.1
✓ Website is much better than the appThe app experience on the iPad is significantly inferior to the website. Disappearing text, errors with saving phone numbers, time zones repeatedly changing themselves back to US time despite being edited, crashes, editable fields hidden by the keyboard, clunky UI when adding from address book (you need to confirm multiple times before adding people and the done button is in a weird location), just to name a few issues with the app. Much easier to do it on the website and use the app for simple tasks like tracking RSVPs.Version: 7.27
✓ USA Canada onlyI’d suggest you put in the opening description that you only support mobile numbers of USA & Canada because I downluu it aged app, chose invite, spent time making invite and all details took over an hour. Only to get as pop up msg at end that it only supports USA & Canada phone numbers. A vital point! Disappointing..Version: 7.58
✓ Love the concept but very buggyThere are such cute designs, but when it comes to actually designing the invites the app becomes very difficult to use. The zoom function does not work as described. Whenever I try to click on an area of text to edit, it automatically highlights an entire word or section forcing me to click several times until it unhighlights. When trying to edit text the screen jumps and I can no longer see where I’m typing and it does not allow you to scroll to move the screen to where it needs to be. I would love to be able to add a background color to the invite itself, but there is no option to alter the cards..Version: 7.19.2
✓ Clunky User InterfaceI like the designs but the user interface frustrated me. Text entry does not allow copy and paste. Slow updates between steps although the options for change are good. Took me 4 goes and a phone restart to send one card because of crashing. Might have just been me but I was on the verge of looking for another app..Version: 7.24
✓ Great cards, fiddly interfaceLove the card designs, and the sleek graphics keeps me coming back. Really find the fiddly text function irritating- difficult to adjust & select text on the app. Please work on this!.Version: 5.43
✓ Not free, time-consumingThis is my first time using Paperless Post and it will probably be my last. I have used Evite for my previous birthday party invites and save the dates. The only reason I continued on Paperless with the design of the evite and ultimately the purchase of “coins” was because it was a group party and the other mom liked a certain invite. It was a tedious process. Unlike evite where I enter my information and it gets plugged in Paperless makes me enter the information after the fact. I had to double check my party info countless times. The evite itself was cute but not something I felt was worth $1 an evite- an electronic email not a tangible invite. I have read the reviews and it seems that a recent update has changed the process for the worse. That being said I would not recommend not will I use the app again..Version: 6.3
✓ Needs fixesNever encountered an app that crashes as much as this one.Version: 7.2
✓ Many improvements would make this greatGreat service but the app is not very intuitive. For example- make it easy to add text to a card. Make certain customization options easy to find. certain functions that are available on the desktop/website are unnecessarily not available on the app. Another strange difference between the app and website- on one it showed my RSVPs including the plus 1s toward my total guests and on the other it didn’t. It caused confusion about how many total guests were coming. I think it would just make sense to streamline the two so that the user doesn’t have such a drastically difference experience, not to mention that most ppl are probably using the app to create and send invites so why not have the all have full functionality. Today that app crashes every time I try to edit a card so definitely has been a frustrating user experience..Version: 7.19
✓ Pretty good - could be betterBeautiful and the concept is great. But I find it a little awkward to use - feel the user interface/flow needs to be improved. Found it hard to navigate at times & more transparency on the cost of things and how it actually works..Version: 7.45
✓ THE WORST APP I’VE EVER USEDThis app is unbelievably difficult to use as it crashes every 5 seconds. I thought the website was bad but this is another level of awful. I got so frustrated that I abandoned every card that I tried to make. I wish I could give it 0 stars. If you want to save your sanity and prevent high blood pressure then AVOID this company at all costs!.Version: 7.23
✓ Much more buggy and difficult to use compared to desktop siteI began a save the date card on my iPad but finished it using the desktop version. The app crashes unexpectedly, and is much more difficult to use as compared to the very friendly desktop version. In the iOS app, accessing messages from guests doesn't seem to work, simple operation of the editing tools is unreliable, and the app seems to stutter and stall when changing functions. It gives the impression this was a very incomplete and poorly designed attempt at converting a good service into an iOS app. I would recommend sticking with the desktop version and using this version only in emergencies..Version: 7.7
✓ Many UX bugs and blockers (iOS14 iPhone 12 Pro)While trying to send a card I ran into a number of instances of UI not responding or UX not functioning when I was far into a card which cost coins working on its formatting. Sometimes these are trapping the user, for example, I was unable to delete a recipient email from a greeting card and unable to see if the email was correct for the alias it applied from my contacts until I sent it which involved spending coins. It would not allow the delete key on the keyboard to delete the recipient address on the screen where you first fill it in. I’ll file the other UI issues directly. That being said: Really nice cards and products however, recipients always love them and they’re nicely presented to recipients across all sorts of digital platforms..Version: 7.21
✓ App sucksThe app has so many bugs and freezes every 5 secs. The desktop site is great but the app needs ALOT OF fixing.Version: 7.19.2
✓ Do not botherLove paperless post and have used their website successfully on a number of occasions. The app just isn’t up to scratch. It took me over an hour to make and send one simple invite. The app randomly crashes so you loose draft invites, very hard to edit invites (sometimes it works sometimes it doesn’t), several problems with inputting email addresses. Frankly shocking experience..Version: 7.7
✓ Mobile appIs not great it’s slow and stopped and messes up and is not as easy to use as the computer version. Couldn’t even get the option for an envelope etc.Version: 6.3
✓ IPad app needs workI love paperless post, but the app does not work well on iPad. Very glitchy and some of the graphics are fuzzy. Some words and buttons overlap - please fix up the iPad version!.Version: 7.16.1
✓ No UK text option available 😟Would be great if sending invite via text from and to UK mobile numbers was available.Version: 7.43
✓ Pp +1The app has been a decent solution for wedding “STDs” and invites, in some ways. Very easy to use, attractive elegant visuals, reasonably priced. My biggest issue with the app is how it handles letting people know who is invited. I painstakingly assigned a specific number of guests to each person (plus one, plus three, etc) in the feature of the app that is purpose built to allow you to do this. But the email invites that folks received do not have this information. No one is rsvp-ing to my wedding because they aren’t sure if they can bring their spouse or not, let alone their kids, and it’s an awkward question for them ask. So I’m having to follow up every invite with calls and email, to explain. Maybe there is a way to alert people to number of guests but it certainly wasn’t obvious. And I thought about updating people names to include this info, but spending another $80 bucks to resend all my invites is just too annoying..Version: 7.48
✓ RevisitingI don’t know what happened but this app is now broken. I was trying to send 8 invites (8!) and I’ve spend 1 hr on it already, and the invites can’t be sent!! It just spaces out, circling and circling. I first entered my 8 contacts, Paperpost replied my 4 invites had been sent (???). I couldn’t get the complete list of guests, but when re-adding a guest, the app detected it was being re-added. Double charge or what? Now I’m trying to add the missing guests one by one and this thing just hangs. ANNOYING. Just send an email. It has the cutest invitations. Some have a cost, but many are free. Love it. The only thing I'd like to improve is to be able to copy and paste all email addresses for my guests at once..Version: 7.1
✓ Great idea just glitches a lotLove this app I use it all the time there are just glitches a lot..Version: 7.21
✓ What has happened to Paperless Post?!!!!Absolutely awful app to use!!! Has taken me over 3 hours to create an invite with photos!!!! This app is so faulty and images jump all over the place, having to redo them all a number of times! Have used Paperless Post for years and do not know what has happened to it. Don’t think I’ll use it again!.Version: 7.19
✓ Time zone problemsI’m in Brisbane and the closest timezone I could chose was Sydney, which currently has Daylight Saving- last time I used this app for invites, some people came an hour late. I’ve tried to rectify this by sending a follow up email. Also, the time on the event changed to 10pm, not the best for a kid’s party. This might have been as I accidentally scrolled after choosing the time? Had to do a second email..Version: 5.45.1
✓ Used to be Good, now super buggy and terribleI’ve used this app for a bunch of invites over the years, including my rehearsal dinner in 2014. I’ve never had problems before. Currently this app has so many bugs it has been in almost impossible to use for my latest party invite, Easter 2018. From not letting me add extra guests, to not being able to change the “saved” name of guests, and crashing frequently when I try to edit details of the event or send a message to guests. There’s also no way to see your Address book that you made online, or text people invitations, and you cannot simply import a guest list from a previous event, which is idiotic. I’m definitely using a new party invite app from now on. I’m going to check Hobnob, Hopefully they will be better. I know at least you can text people invitations through that platform..Version: 5.48
✓ App is super glitchy!The whole idea is awesome and have used this app for a few events but using it this time every time I allow it into my contacts it will no longer let me add or share without crashing... hoping this can be fixed soon!.Version: 7.15.2
✓ ReviewTook forever to make this work. I have been a client of yours for the last 10 yrs. it gets harder to work out your website. Very frustrating. Also when you they come to ask you for money, it’s never the correct amount. It says $100. Which I pay. It doesn’t work. Then asks you for another 100z. Which I pay. Still doesn’t work. Asks again for another 100. Like going to the pharmacy to get a prescription they tell you one price. You submit your credit card for pmt. which it accepts. Then you wonder why it’s not working. Asks for another 100. Not a very ethical way to run a business. Use to be fun to get cards through you. I suggest you fire whoever is taking care of your website, and higher a bright 15 yr old. I am sure the results will be much more satisfying for all concerned..Version: 7.21
✓ ExpensiveThe app is just fine the price is too much!.Version: 7.42
✓ Limited serviceService is really easy to use. Got through creating then found out that they could only text to US or Canadian numbers ☹️..Version: 7.36
✓ Don’t download if you don’t live in America or CanadaI was looking forward to using this app and I made a beautiful invitation only to be told at the last stage that it is not available to UK numbers and this is an American app. Wasted my time and was annoying. Should have been told this initially when downloaded..Version: 7.47
✓ Purchase coins and didn’t get what I paid forI purchased coins to send my invitations and I did not get as many invites that where states I could send total waste of money. However the app is great if they gave you what you paid for..Version: 7.15.2
✓ Very clunkyA friend recommended do I used for a special function. Not enjoying at all. Once invitations sent very hard to add additional guests. I was using iPad and adding guests impossible. I could add guests using the iPhone but not address by name to them or adjust the numbers of people per invite Plus points for looking good, including map and calendar and tracking option. However for me the basics of being able to add guests etc makes it a not recommended.Version: 7.29
✓ Paperless Post App is terrible for IPadI am usually a big fan of Paperless Post….BUT, The updated Paperless Post App for IPhone and IPad is very frustrating to use on an IPad or IPhone with latest version of IOS. It constantly freezes, so that the user has to stop editing/typing message, and completely exit the app, then re-enter and hope that the message portion one typed was saved as draft, Took me two hours to finish a simple message card on my IPad because the app kept freezing and losing the message I had typed. Using the website on IPad was no better, it also kept freezing and losing message that had been typed. What gives, why is ut so very hard for Paperless Post to make a user friendly app and website that works on IPhone and IPad? It seems Paperless Post is only good to us on a regular Mac computer, forget trying to use on an iPhone or IPad … unless you want to get really frustrated. RTBlanch.Version: 7.40
✓ Can view but not edit.The website on desktop works well without any issues but this application and be mobile site do not work. I can not edit my cards on this application. It would be okay if you said this application is for viewing only but you’re saying I can edit my cards or event details which I can not. Either pay an outside company to create or fix this application or completely redesign this application. For now this rating is going to be a one star. Please fix this application and the mobile website. At least on mobile allow me to access the full website. You will drive more business to your service if it works on mobile. Everyone today has a smart phone and have moved away from desktops and laptops to smartphones and tablets. Thank you..Version: 6.4
✓ Can't send, waste of timeIt says to click on the e-mail verification so I do but it just takes me to the app . I still can't send a card.Version: 7.17.1
✓ Given Up!Totally annoying. Set up on mobile. Attempted two different drafts. You can’t then delete the drafts on your mobile. It won’t then save the third draft that I wanted to use. Not possible on a phone to add contacts and addresses. So gave up attempting to use it on the mobile and attempted to set up contacts and addresses on the laptop. It couldn’t import them for some reason from yahoo email so no other way to add contacts manually. Having already wasted enough time trying to work out on line how to navigate around paperless post, I’ve given up and will revert to old fashioned emails for party invites..Version: 7.5
✓ TerribleFreezes and needs to be restarted every minute or so..Version: 5.42
✓ No undo button!The app is really slow and jittery on my phone. You highlight text and it freezes for ages, then suddenly the whole lot is gone and the change is saved with no way to undo it. Incredibly frustrating. Downloaded this to my phone as am having laptop issues but wish I hadn’t bothered..Version: 6.2
✓ App freezes and shuts off every timeFirst time user and haven’t been able to make one card yet. The app shuts down every time I try to make a card..Version: 7.17.1
🙂 Paperless Post: Invitations Positive Reviews
Paperless Post: Invitations works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Paperless Post: Invitations.
⛔ Paperless Post: Invitations Problems
