- 90.1LEGITIMACY SCORE
- 92.1SAFETY SCORE
- 12+CONTENT RATING
- FreePRICE
Qello: Watch Concerts & Docs App Complaints & User Negative Comments 2024
Qello: Watch Concerts & Docs app received 80 complaints, negative comments and reviews by users. Have you ever had a bad experience using Qello: Watch Concerts & Docs? Can you share your negative thoughts about qello: watch concerts & docs?
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Qello: Watch Concerts & Docs for Negative User Reviews
✓ Lights on nobody homeOk to view some concerts on mobile Been trying to register TV device but they make it impossible to do so Where's the simple page to enter your password and registration code ?.Version: 1.3.2
✓ Resolution/quality unwatchable.On multiple different devices and internet connections that can play other streaming services in 4K without a problem, the content on this app is so low resolution I can barely see who is performing. Frustrating as it seems like there’s an amazing selection of concerts id love to see..Version: 3.12.0
✓ App on Apple TV is buggyI can barely navigate the UI it’s so buggy. I can’t favorite, set list, or choose specific songs within each concert without the app bugging out and having to be reset every 5mins. Not worth the money if this doesn’t get resolved ASAP..Version: 3.16.1
✓ Sync problemAfter approx 10 minutes audio and video go out of sync have tried twice to get answers from support team not even an answer back let alone a solution will be cancelling subscription leave this app off your Apple products it just doesn’t work.Version: 2.6.9
✓ PoorDoes not work on iOS devices if you 1st register on Apple TV. Won't allow you to sign in using Apple ID on iOS devices other than Apple TV. Avoid!.Version: 2.1.1
✓ This app is buggy.It not only crashes a lot...just from scrolling or rewinding, but it often doesn’t remember what you were playing when you quit the app. So, you have to search for it all over again. If it does by some chance remember, it will crash as soon as you try to play it. Also, some of the video quality is horrific. I watched the Classic Album Series of Fleetwood Mac-Rumours, and it looked like a poor bootleg VHS..Version: 2.8.3
✓ App ClosingThe app keeps closing every time I try and play a track from the app. The app shuts down every time..Version: 2.6.1
✓ Streaming quality is poorWhile all other streaming services stream perfectly in 4K, all I can get is vga quality at best from qello most of the time..Version: 3.15.0
✓ Audio quality lackingThe selection is good, and the video quality is great. However, the audio only streams at 96 or 128K bps which is very low. Please up the quality of the audio.Version: 3.15.2
✓ Chromecast support pleaseThe app needs Chromecast support. Please ignore the rest of the star rating as I still need to use the app properly. It does lose 2 stars from the get go for not supporting Chromecast..Version: 3.0.9
✓ Poor audioFor some reason the audio in this app produces a wheezy strange distortion in all concerts I have played. The distortion comes through at the side surround channels only. Apple tv with avr5308 outlaw 7900 amp and boston acoustics bt apeakers. To add insult to injury I tried the free trial, but got roped into a $100 non returnable membership days in..Version: 3.0.13
✓ CggCfff.Version: 1.8
✓ Free app?Absolute rubbish- may be a free "app" but you have to pay £2.99 per month to watch anything more than a short preview...... misleading to say the least!!.Version: 1.3.2
✓ Full of Cr*p and No RefundsGot the free trial and forgot to cancel the first month on time. I then was charged $19 with no chance of getting a refund, for a service that has very few good concerts. The rest of them are cr*p. I would not pay more than $3 a month for this. If you get the free trial make sure you cancel auto-renewal right away..Version: 2.9.8
✓ App needs workGreat content but the app needs work on iOS. Many of the buttons don’t work or stop working while using. I have to close the app and restart constantly, very buggy..Version: 3.16.1
✓ Terrible quality videoI wanted to like this app, but the quality of the video on Apple TV is just abysmal. Honestly, it looks like seventh-generation copies. You could say, “but isn’t it about the music?” Yes, but I have the albums. I wanted to see live performances. That’s the whole point of a video app. But the video is just too poor to be worth paying for..Version: 3.5.4
✓ Won’t let me sign inIt keeps making me try to buy a subscription even tho I already bought one it won’t let me sign in on my phone it just tells me to buy a subscription even tho I have one and I’m signed in on my Roku tv this is very annoying and making me consider unsubscribing.Version: 2.9.8
✓ Live streaming failedTried 3 times to watch from the Uk and never worked. Did anyone else have the same? I contacted customer support and never got a personal response. I’ve canceled the subscription and asks fir a refund..Version: 3.7.3
✓ Rip off !!!I to subscripted and got nothing. They took my monthly payment, but can't watch anything that isn't free. Someone plz tell me how to stop my subscription!!!!!.Version: 2.1.1
✓ The quality is not goodReally dissapointing is not working at least decent in 4K..Version: 2.4.5
✓ CREATE AN ID !! grrrrrrrr :@So u think i would spend half of my life to creating ID for all of these services ha?!!.Version: 1.4
✓ SOOO BADIS THERE A 0 STAR RATING.Version: 1.9
✓ B.o.B-So GoodThey say you never had it so gooooood, nah na na nah na na nah nah na na so goooood.Version: 1.9
✓ Worse quality video everThe range of shows is ok but you’ll get through the ones you like quick enough so one month is all you’ll need but seriously guys, do something about the video quality. It’s unwatchable rubbish. If I can stream HD movies from the other handful of services I use, why can I get that from you. I signed up again for a music binge as I’ve done a few times before but this time I canceled before the trail was even up. Fix it fix it fix it because this is ridiculous..Version: 3.11.1
✓ HorribleHorrible quality. Very very limited contents. Go use Vevo instead way better app. Monthly cost for watch music video that is really bad quality. :(.Version: 1.0.1
✓ Poor qualityPlayback is very sloppy Thought after 2 years it would be better. No such luck Waste of time and money.Version: 3.9.0
✓ CoolCoolaboola.Version: 1.9
✓ Not Worth $16/monthI was excited to try this app out as I am passionate about live music. I was dissapointed to find that this app not only lacked many great artists, but the concerts of the artists it had were outdated and lacked quality. For sixteen dollars a month, this is most definetely NOT worth it, seeing as how you can get most of the concerts and more concerts on youtube for free. The app is faulty, the app is overpriced, and the app lacks content..Version: 2.9.8
✓ BadConfusing.Version: 1.9
✓ Missing muso’s?Got excited!! Big let down!! No legendary George Michael?? No Aussie living legend John Farnham?? Theres Mercury, Bowie, Prince, Lennon no George Michael??? There’s INXS but no Farnham?? Too scared to check for Jimmy Barnes!! Anyway no good to me without George, John, and Jimmy!! Deleted 😖😖😖.Version: 3.4.1
✓ Horrid clipping sound when using chromecastThe app is plagued with bugs. I had music playing from somewhere with no method to control. When I tried to play the same concert it played over the top of what was also on. When casting to Chromecast the issues were endless. Streams would cut out, audio quality would drop and would produce horrid clipping and screeching sounds when it adjusted quality. It was painful to listen to. Just to preempt the home network, wifi or internet defence. All other streaming services work without issue. Maybe trial if you like, but I’m requesting a refund..Version: 2.9.8
✓ DOESN'T WORKGreat idea. Just doesn't work..Version: 2.1.1
✓ Too expensiveLoved the idea of playing concerts from all the artists I have liked over a great many years. But I’m retired now and I just can’t afford it. And if I could afford it I don’t think I would, definitely too much!.Version: 3.0.13
✓ BadIt is just to get gold on smallworlds.Version: 1.9
✓ App doesn’t workI have a fully paid subscription for this app—it worked great initially during the free trial and once I started paying for it none of the concerts will play. When I press “play full concert”, it plays a 2min preview of the concert and tell me to subscribe to watch the whole thing. When I try to subscribe it confirms I am still subscribed but I can’t watch anything.Version: 3.4.1
✓ A poorly designed applicationA poorly designed application that forgets that I'm signed up to the full service every time the application is upgraded. It then takes several minutes trying to navigate a clumsy Ui to persuade it that I'm a subscriber. Fortunately, they now have some good videos otherwise I'd have cancelled a while back out of sheer frustration.Version: 2.3.2
✓ Endless “Free Trial” Loop!I down loaded the app on Apple TV and on my iPad and signed up for the “Free Trial” through Apple. I can’t watch anything on either app, I hit play, and it goes the the “Start Fee Trail” screen, over and over again! I got frustrated and ended my “Free Trial” and deleted both apps. I’m done with Qello!.Version: 3.16.1
✓ Freezes and doesnt load needs alot of fixingApp is a great place to watch amazing concerts by your favorite artists, but hard to sit back and relax when the app doesnt wanna work its either freezing alot or just wont play any videos no matter how a many times you press play and no matter how great your wifi connection and speed is..Version: 3.16.1
✓ DO NOT TRY FREE TRIAL!!!!!It has been over a week since I signed up for the 7 day "free" trial. $5.79 was deducted from My credit card account the same day and I still have not been able to watch any music videos....I get an error message. I have followed all instructions to renew my subscription...except the one that tells me to sign up again for another free trial...I have sent 2messages to the App developer and I stil do not have the problem fixed!!!,.Version: 2.0.1
✓ App nanaIm just getting it for app nsna.Version: 1.9
✓ Price Increase?Why has the price increased. Was $4.99, now it’s $5.79..Version: 2.0.1
✓ It's crappyIt took 5 bucks from me.Version: 1.9
✓ Limited contentGreat app idea. Very limited content, disappointed. Will wait for much more content..Version: 2.1.1
✓ BadIn order to sign up you have to give it access to your credit card..Version: 1.9
✓ Cancelled subscription in less than 3 hoursPoor service, poor content and poor quality. Even at 2.99£ per month this is still not worth the commitment. It's a shame because it's a good idea just poorly executed..Version: 1.7.3
✓ Super DisappointedDownloaded app. Created password. Entered credit card. Activated a one-week free trial. This was last night. Tried and tried to get it to start working. Never did. Same thing this morning. I imagine it will magically begin working the day before my free trial ends. I am so bummed because this app has everything- and I mean EVERYTHING -a music lover would ever want to watch, and I was looking forward to an entire 3-day rainy weekend of music. If I were rating for content, this would be 5 stars- the price for access to all of these live shows and documentaries is UNBELIEVABLY REASONABLE. I’d love to have had the chance to watch some of them!.Version: 2.9.3
✓ It’s time to Make qello grate again.This is a grate app but there’s a few things missing that can make its a hole lot better. 1. Add a download to the videos like other apps have done such as Netflix, Stan, YouTube, and much more apps. 2. Link the qello app to the Apple TV app so I can continue to watch the concert without trying to find it in the qello app. 3. Have a save iTunes account without going to restore purchase every time i go into the app all the time. 4. Bring the concerts from HD to 4K for clearer picture and better sound for the Apple TV 4K. 5. Leaving the qello app and still listening to a concert while going onto other apps like I can do with YouTube..Version: 2.6.9
✓ Dear QelloIt’s great. However, today, you made a glitch when you added Annie Lennox’s “An Evening of Nostalgia” to your concerts when she’s already there. Thus, there are two recording of Annie Lennox’s “Evening of Nostalgia” concert! What should I do? Update: You’ve added an Alice in Chains unplugged concert that’s already there. Also, could you add Video Games Live back? Update 2: Why do you keep removing concerts???.Version: 3.14.0
✓ Honest summaryOk so basically this is an app that provides live performances of artists/bands of different genres. The app is free BUT the content is NOT(if you want full access). You need to pay monthly if you want full access of all live performances of every band/artist. There are previews of some of the performances if you're a non paying member. Overall, the app itself is well designed and develop but the content is not as huge as I expected it to be as a non paying member..Version: 1.0.1
✓ Be careful in app auto renewalsReceived a charge to my credit card 5.95 found out it was for this app. Never downloaded it in fact had to download it to write this review. Auto renew subscriptions should be banned.Version: 1.5
✓ Horrible bufferingMost of the time it starts to play a video and 10 seconds in it just starts spinning and never returns. Often have to restart the app to get a video to play. It crashes a lot also. Garbage and not worth the subscription price. I am glad I could cancel before getting charged. Really wanted this to work because there are some awesome videos in the catalog. Too bad you can’t get the streaming to work.Version: 2.9.3
✓ Not that greatNot really A grade music content you’d expect paying this much. I assumed you’d have most music Docos on here but it’s generally the crud you don’t want to watch anyway besides a select few. it also felt like a mission to cancel... not worth it. Got a few good watches in but again, Not worth it..Version: 2.9.3
✓ Shameful! Buyer Beware!This is a shameful business with poor business practices. DO NOT PURCHASE THIS APP! I was expecting 7 days for free when reviewing. Selected the yearly membership and they billed me immediately. A majority of the concerts are not in high def and stereo, and when I went to cancel same day I could not get my money back! No reply from customer service, and no one to assist. DO NOT DOWNLOAD THIS APP or pay for service! You’ll be sorry!.Version: 3.16.1
✓ Paid to view it...It old concert and you have to paid to see it, go to vevo to have it for free!.Version: 1.1
✓ Great service - but no 5.1 on ATV app?Decent selection of content, but disappointing that the Apple TV app only outputs in stereo. Through the PC is 5.1 (if the source concert was recorded that way)..Version: 2.9.3
✓ One important thingIt has a great selection and awesome interface but for some reason I can’t get it to run in the background. There’s some concerts on here that you can’t find recordings of and I was hoping to be able to listen without having my phone open and the video playing. I hope either there’s something I’m doing wrong or that the app adds this to its features very soon. I am currently on the free trial and would seriously consider subscribing but for myself this is a deal breaker. Other than that there’s an amazing selection, Qello has wonderful quality, its just missing something that I would love to see app do. Thanks qello. Keeping my fingers crossed !.Version: 3.0.12
✓ A bit light on contentGood app, easy to navigate. Content could be deeper. Worth downloading for sampling the previews and 100+ free individual vids..Version: 1.0.1
✓ Good idea but poor executionI first saw this via my Sony smart TV and it looked good. The catalogue is varied but not comprehensive and the video quality generally good. What lets it down though is the extreme variability of the bandwidth. Sometimes it runs at my BB's full speed, but often drops to around 1Mbps, resulting in long periods buffering, showing a screen message advising 'contact your ISP' which is nonsense as my ISP continues to provide a fast connection. An email to the developer about this has been ignored, so I won't be renewing my subscription..Version: 1.3.2
✓ Needs updateApp for iPhone crashes ten seconds after a track. Its been this way for a while.Version: 1.8
✓ Waste of moneyThis app used to be great, you could watch channels which would showcase music for you and you could sample songs. Now it’s a money hungry piece of junk. The picture quality is so bad that you can’t even see who is on stage. Our internet downloads at 140 mb per second so give me a break. I’m frickin disgusted at once was a great app $20 a month is an insult I’d rather watch People’s terrible covers of these songs on YouTube. It’s not about the money either! I’m a millionaire Yuck this app is worse then COVID-19.Version: 3.0.13
✓ Could not get into qello accountI have created the account couple of weeks ago. I could not remember the password. So, I tried the forget section in Iphone 5s may be 7 times. It just kept promoting me to download it. The loop is there and noone to contact to... Only way to get in is using facebook I guess. :((((.Version: 1.7.3
✓ I hate thisIM STILL WASTING MONEY ON THIS RENEWING SUBSCRIPTION WHEN I DONT HAVE THIS YOU GUYS BETTER FIX THIS CAUSE I ALREADY WASTED 20 WITHOUT KNOWING.Version: 1.9.4
✓ Good service, app has many issuesReally like the service so far, but have encountered a lot of issues using the app (iOS 13.4 on iPad 6th gen). Whenever a concert is selected, the top bar disappears and only reappears after opening and exiting full screen mode, preventing me from favouriting a show or going back. Every single time a show is selected, browsing gets annoying very fast. Other issue is the tagging system. Different shows by the same artist show up in different categories, making browsing the whole selection very difficult. Would love to see these fixed, as I am enjoying the service otherwise!.Version: 2.9.8
✓ SuckssssssScam protect urself from it.Version: 1.9
✓ Will not work with apple TVUnfortunately there are major problems with this App. After numerous tries, it will not work with Apple TV! $5 down the tube!!!.Version: 1.5
✓ Can’t sign inI’m so frustrated right now I can’t sign into my account. I can’t even reset my password because according to them my email isn’t in the database, even though i have proof that i used the right email to sign up. I really need help. All i was trying to do was watching live performances that aren’t on youtube and now i can’t even do that. Can somebody help?.Version: 2.9.8
✓ Potato QualityIf the primary content a company is presenting is concerts the bare minimum quality should be in HD. It is so disappointing to find this amazing content only to watch it in potato quality with terrible audio. Unfortunately they will not be getting any of my money until they upgrade the visual and audio quality of their library..Version: 3.9.0
✓ The application just stop working on my Apple TV.I have this product on my Apple TV and I have had it for several years but now it just stopped working and nobody seems to explain why customer service is pretty much worthless. It works fine on my other Apple devices, such as Mac and iPads, but just not the TV..Version: 3.16.1
✓ SCAM SCAM SCAMThey say CANCLE anytime....HAHAHHAAHHA.... If you can find where to do so.... And NO REPLYS FROM THE HELP EMAIL ADDRESS WATCH OUT FOR THIS COMPANY !.Version: 2.0
✓ Operas without supertitles?I cancelled my trial subscription because I wanted to rent some opera videos with the usual choice of supertitles (usually a choice of languages). No such thing on the Qello versions. I tried the Apple TV menu to turn on cc but no avail. Help is buried behind an email form, not even an FAQ on the app. Worthless..Version: 2.8.6
✓ No background playing or Picture in PictureIs this 2010? Like every single video app, particularly paid one have picture in picture playing. What a waste, I can’t multitask while watching concerts..Version: 3.13.1
✓ Would be decent if it didn't crash all the timeI like the app, but it crashes every time I try to scrub through a video to get to the part I want. Can I suggest 10-second skip forward and reverse buttons, too?.Version: 2.8.3
✓ Liker AppThis app is very laggy and unfair. I shared the photo to get coins and it never gave me them. I downloaded a to non of other selected apps to get coins and yet again the coins failed to come through. I'm giving this app 2 stars. Many Thanks, Alisha Wood.Version: 1.8
✓ BooooooooooooooooooooooooooIt's good I guess.Version: 1.9
✓ MrWould be worth the money except that too many concerts have interview's stuck after every song, witch is very annoying. Paid for the service with my credit card instead of using iTunes and it was difficult to end the contract..Version: 2.0.1
✓ GiftGift/no gift= no service.Version: 2.8.1
✓ 7 days freePaid $19 straight up for my free week. Issues with video quality!.Version: 3.13.0
✓ Good content, bad user experienceCurrently on the free trial and enjoying the shows I’ve started with, however it’s irritating that I cannot chrome cast on to my tv. This makes using my phone while playing shows extremely difficult. Ultimately I will not pay for this content until I can chrome cast..Version: 3.0.13
✓ Terrible QualityThe quality of the video stream is abysmal. I have a number of the other streaming platforms and never have a video issue even at 4K. Sometimes the app works and the quality is reasonable, but most of the time is unwatchable. I will not be renewing my subscription..Version: 3.14.0
✓ Limited genres & expensiveI tried this out and found it to be lacking in a lot of ways and expensive. It’s more expensive then some of the other streaming apps out there..Version: 3.12.0
🙂 Qello: Watch Concerts & Docs Positive Reviews
Qello: Watch Concerts & Docs works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Qello: Watch Concerts & Docs.
⛔ Qello: Watch Concerts & Docs Problems