Headspace: Sleep & Meditation App Negative ReviewsHeadspace Inc.

Headspace: Sleep & Meditation Negative Reviews

4.8
4.84692 star

Total 77 Negative Reviews

Headspace: Sleep & Meditation App Complaints & User Negative Comments 2024

Headspace: Sleep & Meditation app received 77 complaints, negative comments and reviews by users. Have you ever had a bad experience using Headspace: Sleep & Meditation? Can you share your negative thoughts about headspace: sleep & meditation?

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Headspace: Sleep & Meditation for Negative User Reviews

Great resource!This is really helpful! The only reason I didn’t give a higher rating is because there’s a strong overlying tone of a sales pitch there. Which is unfortunate, because I think people would be able to see the value easier if there wasn’t a push for money after every meditation and for many of the things on the app people would want to explore. Kind of stalls progress of the meditation itself when you’ve just worked so hard to pull yourself back, only to be instantly asked for money right after. From a company stand point I also think it would be more beneficial to work on building value and then freely offering the option to see what monthly costs are and also show a detailed description of what’s involved with a paid membership. I know this has worked well financially for other services and I’ve seen increases in sales by simply looking at things from the customers perspective. And I feel like the customers perspective is a miss here :( However quite and easy fix and overall this app is amazing! It not only teaches the basics of meditation, but teaches different techniques as well. This makes it good for beginners all the way to experts. I truly believe that the basis of this app is pure in intention and I can see what a help it is to many people who walk the path of life..Version: 3.146.0

Difficult to cancelTried to cancel my subscription but faced an technical difficulty. Reached out to Headspace team, but they stated “hight level of requests” and never came back to me. It’s been ten days and counting..Version: 3.298.0

Outrageous price!$17.99/mo! Are you insane? I pay that amount for FOUR devices on Netflix who actually create content that COSTS MONEY! What is wrong with you ppl!!!!!.Version: 3.160.0

Preys on the mentally ill..Huh? How so? By making it nearly impossible to leave. Well I have to say, Headspace has great content. This critical review, however, focusses on the number of clicks required to leave. It’s not a simple process. The link provided in the email “manage subscription” doesn’t work; it perpetually says “an error occurred -try again later”. After a few days of trying to cancel (presuming you were mentally healthy and had a lot of persistence) you might wonder what is going on and try other avenues. In the app there is a menu item called “account” which takes you through a lengthy process that goes along the lines of “sorry to see you go” “why are you cancelling?” “What if we offer you a 50% discount?” “Are you sure?…” click the third or fourth cancel button… and it becomes apparent that you still have not successfully cancelled.. there are 6 or 7 more steps that must be performed in iOS’s settings! This is an unacceptable mode of operation for a service that is quick to bill you for an entire year if you don’t cancel quickly. It’s unclear whether all this is the incompetence of the developer/user experience team or the engineered brainchild of an unconscionable business/marketing department that sees the dollars from accidental yearly subscriptions..Version: 3.194.0

Good idea, bad planningThe app is kind of misleading. Even though it’s a free app you barely get any of the options for free. I wanted to use the app to help me sleep, and I think I had two or so free options of each category otherwise I had to pay for the subscription. If I could afford the subscription I would probably do it, but I just think the app should have more options available without paying. From the few things I did try out, it seems like a cool idea..Version: 3.59.0

Gimmicky and over pricedI’ve used both Headspace and Calm over the years. After my year with Calm ended I went back to see what was new with Headspace. Firstly my free trial ended up immediately charging me (not very ethical of a meditation app) and secondly I wasn’t impressed with the new content. Where I think Calm is cluttered and filled with far too much lacklustre celebrity content, Headspace seems to have only added exercises and a Star Wars series. There is nothing new in the core meditation series, the stress, anxiety and sleep sections are all woefully underserved. I also find myself missing all the ADHD music that calm offered. But ultimately I think I have the same problem with both apps, too much context developed outside of meditations, with hardly any new core mediation courses added over the years. They seem to have become celebrity fronted wellness apps, designed for people who like the idea of meditation but don’t actually do it. A great starting point for people who can afford it. But not something to be used long term..Version: 3.244.0

A great app. Needs workI give this app 5 stars because the build of this app, the contents of this app, the flow of this app is great. well done. Every app can be improved and this one needs work in some ways 1. the watch app: the only thing I every get on the watch app is a 1 minute "breath mini". the watch app is basically useless. Why can't I see my today screen on the watch and start my various mediations from the watch. the watch app gets 1 star. 2. Shortcuts: on the iphone I have setup a sleep schedule. On the "good night" screen I am given the option to run shortcuts. Headspace offers a few shortcuts that can be called from this screen. One is the nightly "sleepcast". the sleepcast is supposzed to be different every night. It is different on my today screen, but the shortcut always plays the "Rainyday Antiques". therefore the shortcut is useless. this part of the app gets 1 star. Lastly, the philosophy behind this app is mindlessness. It is taught as a universal fix for bringing the mind to a place of ease. As such it is a religious philosophy. I think they need to be more open about this and they need to state that the point of this is to alleviate suffering. This app looks like they did version 1 then stopped before finishing the details. Shortcuts must work for this app to be fully functional.Version: 3.167.0

Can’t do anything without paying now :(Use to be able to watch the Basics one but even that requires a subscription now. Not worth $18 a month.Version: 3.229.0

SucksSo expensive.Why would it make you pay if you just want to sleep.Version: 3.103.0

Immensely Helpful, but has a political agendaI have been using this app for over 3 years now to manage and help my post traumatic stress amongst over things such as depression. Through using the different courses which headspace offers, my perspective on thoughts has completely changed and I have never felt more mindful and calm in my life. I have felt immense joy from the courses which headspace offers and I can not say enough how amazing this app is. However in recent days this app has turned towards a more political agenda with its ‘headspace features’ courses which deal with privilege amongst other things. As much as I appreciate what headspace is trying to do, I don’t believe mixing meditation with politics is a healthy idea. Meditation is and was never meant to be used as a means to share political ideas with other individuals, no matter how well intended. Headspace is nonetheless a great app for becoming mindful so I would still recommend this app, however I hope headspace rethinks ‘headspace features’ in order to stop engaging in politics.Version: 3.143.0

Technically glitchesI think the app is great when it’s working. And I still would like to use it but I can’t. My app crashed in a mass of automatic log outs log in failures and not recognizing my subscription. I’ve been talking to customer service for week but still nothing. I’m giving up now. Real shame they can’t manage to fix it for me. But I’m spending a lot of time writing emails and very little time mediating so I think I have to go elsewhere..Version: 3.102.0

Over itThey advertised the crap out of this app all over my social media and I finally caved and gave it a shot. Don’t waste your time. Literally everything is locked and must be paid for either on a monthly or annual basis. Their one time fee is $550 (?!) LOL. Nope. Also, I cannot stand that guy’s voice. Oh my god. How narcissistic do you have to be to force everyone to listen to only your voice and not have any other options? “Welcome back” literally triggers me now. Ugh..Version: 3.102.0

Great meditations but listening offline is buggy!I love the meditations on Headspace and the level of detail of the animations and the interface! However listening offline is really buggy and the interface for it is super counter intuitive! Currently the only way to listen offline is to go to settings and toggle the mediations you want to download. However after you do this there is no way to view easily which ones are synced for offline listening. In addition once you have found the ones you thought you synced and selected it, it doesn’t load saying no internet connection when offline. Considering the high monthly membership price I think offline listening should be a way less buggy and hard to use feature!.Version: 3.41.0

💩Me personally say this app is not even okay because you have to pay to do anything practically and before you even get started you can only pick one topic I wouldn’t get this app if I knew what it was like.Version: 3.97.0

Love love love this app, buuuutSince the newest update I haven't been able to mediate cause there's an error. It won't let me renew my membership. I tried making another account and it still isn't working. Please fix this, or I'm in going to need to find another app to meditate with..Version: 3.3.0

OvercomplicatedEven in the paid version there’s a lot of content being advertised to you. I went for a monthly payment to see what it’s like and what had changed. Around 2015 it used to be simple and calm. Now your attention is drawn into different directions and it has become a mindful social media platform that we actually should avoid to be mindful. The irony! I don’t want to have to choose that much, I want to train my mindful muscle for the time that I have. That’s my expectation. Not being slammed with advertisement for content and a yearly subscription. I’ll see if I can get mindful around the app for a month, otherwise it’s back to calendar and some free content that I plan during the day myself, it’s quick and effective. Peace..Version: 3.288.0

Mindless spaceI’ll be the first to say that I’m a big supporter of the original intent of headspace and it’s creator (not sure their name but the Australian person who was the voice on the original version of the app). I used the app a lot in 2018 then took my meditation practice further and no longer used the app. In 2021 I saw a subscription deal and recommended headspace to lots of friends and I also rejoined. The new app is just a confusing and an overwhelming mess of information and cross-branding. I opened it up today and see an advertisement for Arcade Fire’s playlist and dances moves form Lincoln Center? Sure that’s interesting but I don’t think it’s necessary for this app and this whole project to have such interference of information when actually trying to calm the mind. I’m sorry to say but the expansionist vision of headspace studios has lost the core of whatever is supposed to be happening here. There are tons of nuggets of goodness in here but you gotta dig and by that time you find what is useful, it’s just annoying and you’ve wasted time in your screen instead of meditating. Take yourself offline and away from your phone and find/create your own stillness. That doesn’t cost a monthly fee. I hope Headpace reads this - please tell your investors that the integrity of your project is at stake. Now it’s just another business in the wheels of the market..Version: 3.192.0

App pricesOpened the app because i wanted to try meditation and find a way to calm down at night. i could not find a single thing that i didn’t need to start a free trial and subscribe for. there should be free options for those that do not have the money..Version: 3.221.1

Super expensiveLmao it’s a good app if you have money but if you’re poor and anxious like me, I guess we just suffer.Version: 3.121.0

Too expensiveIt’s 2019 it’s absurd to charge these kinds of prices for someone’s mental health and well being. In an age where resources are made available via things like YouTube. Thank U, Next 🤦🏻‍♀️.Version: 3.44.0

Subscription is too expensiveThere is no tiered subscription and although there is no monthly plan it’s twice the price. I would gladly subscribe to the first mindfulness service that offers a plan for $5 a month with monthly renewal..Version: 3.97.0

High PricingPrices are too much, not even worth it...Version: 3.90.3

Not AccessibleI don’t know how 25$ CAD is the minimum. The pricing strategy here is CRAZY and excludes most of the population. They don’t care if you feel good, just that you can afford an overpriced app..Version: 3.135.0

Money hungryI loved the headspace interactive video on Netflix it really helps me when I need it the most so I was so excited to realise they have an app, only to be met with disappointment when downloading the app and realising that in order to use practically any of the benefits that app provides you need to pay. How are you going to promote yourself as supporters of mental health and then continue to practically force someone to pay a membership in order to access any help. That is so backwards to me. Especially when it proven that those who who come from a low socioeconomic background are more likely to have bad mental health and have less access to health professionals like therapists so to try and salvage their mental health through apps like yours. (which you have practically made unavailable to a market of people who need you the most) Not to mention young children who could benefit immensely from the services you provide. I’m sure the app itself is good but how would I know because I won’t pay for a subscription.Version: 3.208.0

Do not sign up for Free trial!For an app that promotes compassion and caring about people who struggle you would think their business practice would be the same! I have a precarious financial situation currently and this app promotes its ‘free trial’ as a service for people who can not afford the hefty 90$ fee. I accidentally did not cancel the trial properly and was was charged. I asked politely to have it refunded the day I was charged and customer service REFUSED. Now I am missing a desperately needed 90$ (for crazy things like rent and food) and this app has cause me to be even more of a desperate situation. I am literally crying right now. Making it hard to cancel free trials is a despicable business practice that Amazon Prime is being sued for currently. PRACTICE WHAT YOU PREACH HEADSPACE.Version: 3.272.0

Not a gift at allTerrible customer service. I got a supposed free gift which covertly diverts you to a paid subscription. Of course I did not sign up. I emailed them repeatedly to say I just want my free one month gift and not be forced to sign up to a subscription. I would have to chase replies. Finally a supervisor emailed me and lied. She lied that every email has been replied to when that was false and I had been chasing replies. She lied that I confirmed a subscription when I did not have a subscription. She tried to deflect blame from staff and place it on me. When you do things online, when you have an online business, it’s incredibly important that there is no ambiguity whatsoever to someone who you are supposedly giving a gift to. I think not understanding my concerns, misrepresenting my communication with your staff, misrepresenting your process and my steps, is problematic and does not leave me with a very good impression.Version: 3.128.0

Can’t get past the first screenIt has a button saying “Explore headspace” but hitting it down nothing and it just sits there. I can’t try the app at all if it won’t even let me in?? All the recent five star reviews seem suspiciously similar. Makes me wonder if they’re real reviews (as another reviewer also said)..Version: 3.165.0

Needs a subscription for all the coursesI like using this app as it has made me feel more relaxed and at ease at times of anxiety. The characters are cute too 😊 However, like any other app or website that’s good you have to pay a subscription in order to unlock the courses and other meditations that you perhaps wanted to do, and after doing nearly all of the unlocked ones I realised that I had to pay. That’s absolutely fine, however I reckon meditation should be free and all the courses and meditations should be free to everyone because you should be able to do meditation at any time without having to pay for anything. If you are stuck at home, broke because of COVID, etc, I think they should at least lower the prices a little or make it free (not trying to be stingy) and instead be a free helpful tool for people around the world to use whenever they need it and not having to worry about paying a subscription next year or whatever because they don’t have the money..Version: 3.143.0

Great app, but be very careful, $$$Heard about the app through a wellness webinar. I didn’t head to the website, I just downloaded it via the App Store. Easy to get set up and and the basics course I ran through was great. Then it hit me. Without an email reminder, without a prompt in the app, I received a payment confirmation from Apple for $139NZD. I received 5-6 emails during the first 2 weeks, but no reminders of the impending large payment for their most expensive, annual plan. The only reminder of a switch to paid subscription was their very first email, right at the bottom, below the small text which was their help and support spiel. This is the only app I have ever used which uses a subscription based payment via iTunes. The only app you don’t seem to be able to cancel or suspend the subscription through the app itself. It’s really disappointing. Because the content is great, but the complexity of account management for the average user and the perceived underhanded way of taking a good chunk of money seems deceptive. Apple were nice enough to refund me the subscription cost without a blip - I imagine they get a lot of these requests. 2 stars because I enjoyed the content..Version: 3.136.0

MoneyToo much of the stuff needs to be paid for. I get if you want some stuff to cost money but enough is enough. There are only 3ish things on there that don’t cost money :) Thanks for reading..Version: 3.150.0

Confusing and complicatedI’ll often spend 5 minutes getting distracted trying to find a meditation instead of actually meditating. This app has all the content to be great but the layout is confusing and complicated. There’s too many options in the explore layout, its information overload. I can’t easily find a way to just search for a meditation with an approximate time. Instead you’ll face decision overload with having to decide on a really specific type of meditation mixed with courses, videos and expert guidance. A Simple page which you can filter meditations by length and maybe a few other options like in Apple Fitness Plus would completely change my rating. Very disappointing considering the cost of the app. Due to poor layout I’d recommend Apple Fitness plus subscription instead and use the meditations there.Version: 3.302.0

OkayI don’t like that you can’t see what kind of voice talks for the meditation. Personally I prefer going to sleep to a females voice which to me is more soothing. I couldn’t tell what kind of voice there was going to be and there was only limited casts I could actually listen to as most of them were of a male voice. The story’s were good and it helped me sleep well but I didn’t get any warning that they were going to spring a you have to pay for this move on me. I got used to it for a few months and then all of a sudden I had to pay? Not to sure about that. Would recommend the app but it’s not worth paying for in my books.Version: 3.54.0

SorryI’m sorry. I loved the first iteration of headspace but I’ve lost the love. It just seems complicated now. When exactly the inverse is what I’m after. I also liked the original motion graphics - they were simple and fun. When I do use headspace I dig out a simple 10 or 15 minute basics. But the site doesn’t recognise that’s my preference by my behaviour. Instead it lands me back in the pack I’d like to get out of - I smell burning when I should be imagining myself filling with sunlight from the feet up :). I’ve been meaning to write a review for a while because headspace helped me out so much. Happy to chat. Cheers - Steve.Version: 3.34.0

Good Content, but Poorly OrganisedAt the student price it is wonderful, however I wouldn’t be paying £50 a year for it. The meditations themselves are really quite good, and the sleepcasts are fantastic, but the app needs an overhaul to simplify using it. It is very difficult to find anything at all specific as the search engine is pretty poor and everything is either hidden behind cryptic folders or simply not accessible. I understand the theory of the home or “today” page, but in practice it is another factor making it more difficult to use. The favourited courses are hidden in the top right corner instead of being front and centre, and front and centre is the schedule for today, which I have rarely clicked on. The Wake Up seems to be a brilliant idea, but more often than not it focuses on productivity/work which isn’t what I want to be thinking about whenever I’m trying to clear my head in the morning. The new community comments section is worrying too. I struggle to focus, so it was a nice reprieve to be able to just go on headspace without having to worry what people think. At least you can turn it off. Until recently I was sure I would continue my subscription, but I have been getting pretty frustrated. If you could at least personalise your “Today” feed to fit your own preferences, the search engine was improved and The Wake Up episodes were archived and easy to find I would definitely consider keeping it..Version: 3.283.0

ScammersI was very disappointed. A total waste of my money. They also renewed my annual subscription although I canceled it. I sent 7 messages to the customer service but the never responded!.Version: 3.94.0

No resultsI’ve been using this app for over 1 year. Followed it religiously with 20 min sessions each day. I can honestly say it has made little to no difference in my attitude or behavior at all. In fact, I feel more frustrated and angry with each month that passes and no change... it’s often slow to download which I admit is more likely my network issue, but none the less... it’s clumsy at best...waiting for it to load each day ... you can’t stay connected to the internet or cellular networks while meditating because if you get a phone call or a message, it interrupts the practice. So you have to remember to switch all that off and especially alarms. It’s an expensive membership and you soon run out of ‘courses’ with relative subjects - and then realize they are all more or less the same thing. It’s either a visualization technique or noting... and 80% of the spoken content is the same for every session..Version: 3.22.0

Recently disappointed.Been using the app for over 4 years and recently they’ve made changes that made me want to review the app. They’ve taken features away that they use to have. For example, they’ve taken away the history I used to track my mediations and replaced it with a stupid message “Remember your run streak doesn’t reflect your growth” horrible.🙄 They taken away the little icon that lets you know if you’ve taken a course or class. So now you have to click into the course to see which ones you’ve taken. Primarily I think they’ve focus on content ( which it has been great, but recently it’s like they’re trying to hard.) I think they need to spend more time on app engineering. I’ve reached out expressing why you keep taking functionality away. I got a message that’s basically says here how you can delete the app and cancel your subscription. (Paraphrases) I’ve used the app so long because I do like Andy’s mediations and has really helped me growth my mind and body. I just feel recent changes have made the app less enjoyably and like they’re trying to hard or something. I hope it improves but pretty disappointed in the direction the app is going..Version: 3.217.0

Having to pay for help really? Get a grip on your livesIt is repulsive that a person who wants to help with their anxiety or stress or insomnia has to pay for an app to help them with it instead of committing suicide it is disgusting a human being should be able to seek this help without having to pay for it as you have chose to put this app into this world I used to have this app and I was able to get the help I needed a few months later I come back to see if will help me again to find out I have to sign up and pay to get mental health help from a app I downloaded to help me get to sleep or to calm my anxiety down or to de-stress you all should be ashamed of yourselves instead or getting the help they need without talking about it and reliving the traumatic events they chose to download your all to help to find out they have to pay for help that isn’t helping it’s taking out of their pockets and putting it into yours this society needs to check itself before all the laws and help and rules the last generations before us have to us falls down on top of us until we all end up tipping ourselves off because we can’t do it anymore.Version: 3.219.1

Headspace reviewI think the app has a lot of great content but really missing out on some interactive very simple features. I would love to see things like thumbs up/down, star rating, then you could see your favourite rated things and others top rated. Also somewhere to leave feedback or comments? Rather than needing to email the support team. The biggest lack for me, and I have emailed the support team about this, is the inability to fast forward. I think the sleep casts are incredible, they are genuinely brilliant stories, well written, which make me fall asleep. The problem is I have heard the first ten minutes of every story over and over again, I never find out actually what happens!! I’m desperate for the ability to fast forward so I can find out what happens in any of these lovely stories! Likewise, a sleep timer, I will be asleep within ten minutes, I do not need the full 45 minutes to play out loud and my partner would rather not hear it all. Generally lacking some really simple features which I hope will come up soon, also hope the app developers reply to me! Would love to know your thoughts on this.Version: 3.155.0

So disappointedI’m not someone who bothers with negative reviews usually, but I really dislike this app. The meditations are extremely short for the most part, some as short as one minute! And the ones that relate to stuff I want to meditate on are all courses of extremely short portions that won’t let you move on until you’ve completed each part. The guided meditations have massive silent parts, which come without warning or any kind of ambient background sound, so I keep thinking the app has stopped working. It’s hard to navigate and find what you need / want, and when you find it it’s a minute long. I feel ripped off actually..Version: 3.133.0

Crashes, excessive data usage, sloooooowIt'd be a lot easier to meditate if the app didn't crash randomly every couple of minutes. It might be crashing because I disabled data. I had to disable the data because the app went crazy and downloaded 2gb during my meditation last week. It appears to be downloading packs for offline storage but I'd rather it only did that on a WiFi connection. Audible and other similar apps give you this option, so should Headspace. I have tried to uncheck some of the packs so it'll stop downloading them but the app is barely responsive on an iPhone 7 so I can't do it. Otherwise, the meditation packs are good quality and somewhat helpful. However, the price of a subscription is crazy so I won't bother renewing after this year ends. I only signed up because I found a 50% discount coupon. It's just too expensive for what it is..Version: 3.5.0

Too expensiveReally, this is a great app. the meditations are really good and helpful, there’s a wide variety, and for many different reasons but why is it so expensive? not everyone has the income to spend $17.99 a MONTH on meditations. also, there is a very limited amount of meditations available for free members. if you could lower the price to maybe $10 a month, max, and widen the variety of options available for free user, you may have more people willing to buy premium. or, even better, you could make all of them available for free, but a premium version available as well to remove ads or be able to download meditations, etc., because i understand that you must be able to make money from this application. i just think almost twenty dollars a month is an extravagant amount to pay for an app that isn’t even catered towards the user specifically, especially when there are many users that cannot afford such pricey mental health care. basically, the app is really well made with many quality meditations but premium is simply way too overpriced..Version: 3.70.0

Money grabNothing on this app is free. You need to spend 20$ a month to access the content. Ridiculous. At least, have a starting price (15$) without monthly payment. We buy an app, not a service.Version: 3.89.0

🙄Really? Charging users an arm and a leg for simple meditation? Not everyone has $20 to throw out every month, and almost everything has a pay block infront of it. Mental health matters..Version: 3.221.1

Please simplify the app to how it used to beI’m a long time paid subscriber and don’t plan on going anywhere else. However, at some point over the last year or so, this app has become absurdly difficult to navigate and find what I want. What used to be a simple and elegant interface and experience is no longer so. I don’t know if this is an attempt to encourage users to see more of what the app offers or what, but the result for me, a long time user (and not some technophobic grandfather) is frustration and wasted time. I still use the app daily, but please, consider simplifying it back to more the way it used to be, when there were more clearly organised sections for finding the meditation I want. You have some kind of impossible to meld with structure now. It’s terribly laid out with all kinds of weird and distracting subcategories and stuff I don’t care about. I just want to find various packs of guided meditations as I go from one to the next. The newer extras are nice and some great ideas, but the clutter is not. Thanks. 25 April 22 update The app has been changed again and now I don’t see the option of continuing the series I’ve been doing in the opening page and have to click through to find it. There may be some improvements to what I was unhappy with before, but this new hindrance sort of canceled that for me..Version: 3.210.0

What happened to free options?I've had this app since 2018 and I've been using the free options like the basics course and sleepcast. Suddenly 2022 comes around and NOTHING is free on this app and I mean NOTHING. Not any courses, not any music, not even "take 5 deep breaths" is free. What on Earth happened? I hope there's a good explanation for this because I am disappointed. Uninstalling and never recommending to anyone..Version: 3.229.0

What’s the point of the free version - all content is lockedWhat’s the point of offering a free version of this app when all the recommended content on that version is locked for paid subscription? Just offer the paid version and don’t mislead that the free is of any use. Waste of a download..Version: 3.113.0

If only...At first I really loved this app and I didn't miss that some of the sessions we're locked and only for people who are subscribed but then I couldnt do the daily meditation feature because it started to lock all of them... I liked that with some packs you could do the first session to get a feel of what it it was about but then you would have to pay to get the rest of it. Because of this, for about six months, I was doing the basics pack (which is the only pack you get without paying) and so I didn't feel like meditating. I was losing all hope in this app until sleep by headspace came out. I have a lot of trouble sleeping and so this feature really helped me and I thought I could do as many sleepcasts i want but then..... As you could guess... It locked ALL OF THEM....now I can't meditate or sleep😔 if you have enough money to subscribe to this app, good for you because it's very nice and will help you a lot but if you can't subscribe, don't get your hopes up with this app. I just really wish it had more features for people who can't subscribe because in the end it leaves no options if you can't. If it had more options, I would be giving them at most four stars but because the don't, they're left with one. I really do wish I could keep this app but right now it's just taking up space😖.Version: 3.42.1

Great app to waste 30 minutes3 mins of audio available for free .. 16524 locked items that need subscriptions..Version: 3.94.0

PaymentI know this app is for good use but seriously people are stressing about their taxes or money problems and they download this app to help them be less stressful and then you have to pay for literally everything!!!! Stupid..Version: 3.109.0

Feel ScammedI signed up for a trial and immediately forgot that I had downloaded the app. Once the trial was up I wasn't sent an email reminder and was charged $96 CAD. That's fine I know I signed up for the trial, but when I contacted headspace to ask for a refund explaning my mistake and that I never used the app and never will, I was denied a refund. I feel that it is poor business to encourage people to sign up for something with promotions but not offer reminder emails or refunds, especially at such a high price tag..Version: 3.279.0

Have some free optionsNot everyone has 20 bucks to dish out a month. No one who has anxiety or anything other mental health problems asked for them so why is ok for you to charge them to get something that help them. It takes advantage of people’s mental health to make money and that isn’t right.Version: 3.84.0

Worst ads possiblePlease quit using a crying baby at the start of your damn ads. Obnoxious, and ensures folks loathe your company.Version: 3.104.0

Overpriced GarbageHow this app is so popular is beyond me. All the meditations are repetitive. Once you hear the first one the rest are all the same. There’s also far too much talking through the meditation with constant interruptions. There isn’t a simple timer to do a quick meditation without guidance. The Apple Watch app doesn’t work at all. I am absolutely kicking myself for paying a years subscription. When I raised these issues with support I got zero help and then when I asked if i could get a partial refund two months in I was told no, both by Apple and Headspace. Complete rubbish company that doesn’t care about their customers just the $$$. Not really practicing what you preach Headspace. I strongly urge everyone who is considering paying the full subscription to check out Insight Timer. Very similar guided meditations only with more variety, and it’s absolutely free. There is a paid option but the bulk of it is free. And you can make your own custom timers. Don’t throw your money away on this overhyped app..Version: 3.111.0

AwfulYou have to do a trial and then it makes you pay $89 a month so I don’t think it’s a very good app so for the people that like it though unless you wanna pay $89 a month feel free to use this but if you don’t wanna pay $89 a month don’t use it at all.Version: 3.159.0

Stressful.One of my biggest anxieties I’m trying to escape and move beyond amidst the pandemic is the stress and fear around not having enough money, since it’s too unsafe for me to work. I can’t afford the “Real” version of this app, I can’t afford to upgrade, and it’s absolutely absurd for an app that’s supposed to help me to keep reminding me that I can’t afford to make my experience better. I want help calming myself and meditating and getting better, not for every option I click on to be locked by the class divide. Everyone deserves to get help for and with their mental health at home, not just the rich..Version: 3.162.0

Focuses too much on getting paidI can’t rate this as nothing is included unless you pay, which I find really weird as most apps at least offer you a basic function for free — just ONE 3-minute meditation, for example — but this app provides nothing unless you pay or sign up for a free trial that automatically charges your credit card without a common courtesy reminder that your trial is expiring. I’ve decided to go with Calm instead, which DOES provide enough free content to give you a good idea of the quality of its content, risk-free..Version: 3.280.0

Not what it used to beI used to have this app back in 2020 because I was having trouble sleeping and I was going through a lot of anxiety and other things at the time and this was a great app to use, it had great meditation sessions, it had great sounds to help me go to sleep and all that stuff but now that I’ve re-downloaded it it’s absolutely awful. You literally have to pay for EVERYTHING. Which I find ridiculously inconvenient because right now it’s 1:35 AM and I have to go to work later today and I cannot sleep at all, I’ve taken four melatonin gummy‘s, I’ve taken a bath and I’ve drink tea and none of that is working. so I was just thinking I wonder what could help me go to sleep and then I remembered this app and I re-downloaded it being super excited because I was like I remember how great of an app this was and I don’t remember why I ever deleted it in the first place and I’m just so excited because it’s going to help me with all the stress and anxiety I’ve been going through and it’s really going to help me go to sleep but now that I’ve downloaded it I haven’t even had it for five minutes and I’ve already deleted it because you have to pay for everything it’s ridiculous. I miss the way it used to be.Version: 3.224.0

Poor Customer ServiceI’a big fan of this app, however I’m disappointed in the customer service. 2 weeks ago the app crashed, and prompted me to log back in. Unfortunately I couldn’t remember my exact password, and was hoping to use the ‘forgot password’ process. I have yet to receive what I believe should be an automated response with a link. I have also written a number of emails, also to no avail. I’m a paying customer, and although I was willing to allow some leeway for this to be resolved, it has now been 2 weeks. Please help!.Version: 3.97.0

DisappointingAs someone just getting started with meditating, I began with “Basics” and appreciated the functionality of selecting how much time I can choose on a meditation session. After completing Basics, I didn’t see any direction on where to proceed next. There were a lot of courses that didn’t seem to apply to where I wanted to grow. After trying some courses here and there, I saw in the “Today” tab a video acknowledging they received feedback regarding how to navigate to the next group of sessions after Basics. I started “Headspace 365” and the functionality of selecting the amount of time I had to meditate disappeared from the settings within each course. Sessions are stuck at a little over 21 minutes for the remainder of the 10 months I’ve been using this app. For several weeks the sessions started out with the presenters voice sounding like digital noise. Instead of sessions being “guided” throughout, the sessions include long periods of silence that make me wonder if either I or the presenter fell asleep. It seems like the same things are said over and over with little new information or areas to improve mindfulness. This app is good, it just needs some work..Version: 3.192.1

Money grab trashHead space is just a money grab even the free trial doesn’t work I’ve never had any app as bad as this one.Version: 3.94.0

Fail!This is a PAID app, disguised as a free one... Nothing WORSE as a scammer! FAIL! Do NOT download!.Version: 3.151.0

ExpensiveIn an age where so much is free on YouTube and the App Store...to charge 90$ a year or 18$ a month for a mediation app? Are you kidding me? I spend less on Netflix or amazon prime. It’s absurd. Use calm. I love it and it’s free..Version: 3.104.0

Wayyyy to expensiveThis app is way to expensive for me no way I’m gonna pay that much.Version: 3.100.0

GAVE ME A HEADACHEIt gave me a headache trying to find a free one THIS IS A SCAM NONE OF THEM ARE FREE.Version: 3.171.0

It seems good and it said free but is it free NoIt’s 100% NOT free.Version: 3.101.0

Too expensive for what it offersI really liked the app initially before it became so complicated. I find the drop down menus confusing and it’s difficult to find the session I’m looking for now. It helped me when I couldn’t sleep and was stressed because of an upcoming sports competition. I would like to continue to use it but $20 a month is just too expensive. Especially considering I’m paying the same amount for Creative Cloud (that’s all Adobe products!). I don’t think this is in any way justified. Also, I had access to the sleep casts until yesterday when all of a sudden it locked me out. Some “trial period” must have expired even though I never explicitly signed up for one. All of this is a real shame because I think Headspace could help a lot of people- but most people probably won’t be able to afford it. Unless you’re a stressed out, rich CEO...not a stressed out student working two jobs to make ends meet..Version: 3.37.0

Money grabThis is a money grab, and used against people who have mental health issues, it is unacceptable that the prices for these sounds are so astronomically high. Some people are actually struggling, the prices are sickening..Version: 3.61.0

Headspace’s inability to name anti-Black racism and police brutalityHeadspace just released a session focused on “mindfulness in the face of injustice,” in response to recent events in the US. In the resultant “lesson,” the narrator refuses to even say the words racism, police brutality, anti-Black discrimination, etc. Instead, he speaks to concerns people may have of protests turning violent - without even acknowledging the fear and exasperation underlying the protests in the first place. I understand that Headspace has a broad viewership, but if it’s not prepared to name racism, it is inappropriate to profit off this moment of pain by sanitizing it and bringing it up as a “lesson.” Headspace could be a really powerful tool for equipping people with the skills to listen deeply and engage with hard conversations about race, which which provoke intense emotional reactions in people. As a white person, I wish I had more mindfulness tools to engage in this work of unpacking privilege and acknowledging harm. But unfortunately, Headspace has not yet proven to be a platform that enables this important work..Version: 3.114.0

A bit overrated. And zero free contentI use to be a huge fan of this app and only listened to the Basics Beginner course as it was all that I really needed plus I didn’t have a full subscription. However once I decided to subscribe and deep dived into all the different mediation ‘situations’ available, I quickly realised that the content is all very repetitive and there wasn’t much of a difference from the free Basics Beginner course. Now you can’t access any free content at all without having to opt in to a free 7 day trail. So regrettably in my opinion the app has turned into just a money making opportunity for the developers and there’s less focus on providing diverse, unique content. Ive also Calm which does still have some free content available without a trial, and the meditations are more bespoke tailored to the ‘situation’ that you’re trying to work through. Would recommend Calm over Headspace. Sorry..Version: 3.253.0

To expensiveThis app was so amazing when you could access and use the right right thing for you I used it to help me sleep and turn off my mind but now there’s only one option for sleep unless you pay I’m a student I don’t have money for that and my stress level is extremely high I think this is very unfair as the money adds stress to a app that’s meant to be stress free. If this app was less expensive then I would rate it so highly because it is helpful when you can access the things you need.Version: 3.171.0

Have decreased their free library more and more.I’ve used this app off and on for years, coming back to it when I needed guided meditation more. I have been extremely disappointed to see that as time has went on they have made their free selection thinner and thinner. It’s really sad to see an app that’s supposed to be for mental health, just trying to get more and more money out of its users. I used too love this app and used it very frequently at one time. Now I cannot even have a quick sleep guided breathing exercise or even the basic starter classes. I have commented on this before and it was deleted. Every comment where they do reply to this issue, they are just promoting their social media or trying to get people to participate in their free trial. Not yet have a seen them address why they have eliminated all free and accessible options on their app whatsoever. Many people who came to this app cannot afford a subscription like this just for guided audios. Me and many more, came to this app because we wanted free, quick, and stress-free mental relief. And do not have the time or money to pay for a class or anything along those lines. I am sure I am one of many who will now be forced to completely stop supporting this company because not only can I not afford $12 a month for some recordings, but I do not want to support someone who once cared about helping people with stress, on a budget, and now using the tool as a money rag..Version: 3.219.1

BEWARE AUTOMATIC RENEWAL!While this App helped me manage acute anxiety triggered by the sudden death of a parent a year ago, I was shocked recently to discover I was charged $100 for renewal of a year’s subscription I didn’t want and thought I’d turned off. The app is good for helping one navigate through traumatic life events spanning weeks or a few months, but as an everyday practice after a while it’s too rigid and you’re a captive audience for Andy’s incessant philosophising, whether you agree with his pithy sentiments or not. Much better to devise your own meditation practice through joining a weekly group or buying a guidebook and following that once you have the wherewithal. Headspace is another cutely hipsterised, franchised form of meditation, essentially. After several months of daily use I simply resorted to my own quiet meditations and mindfulness moments instead. Anyway, personal meditation practice is free. Only use this app if you’re a bit lost and need a passive crutch or your hand held for a while. This app didn’t save my life, but it did help me emerge far earlier from an exceptional bout of grief-induced anxiety than I would have without it. I’m now awaiting a possible refund for the unwanted subscription renewal, which may or may not materialise..Version: 3.69.1

Keeps crashingApp keeps crashing after 5 minutes whatever I play, even restarted phone to trouble shoot, still crashing. So frustrating when you need to relax and actually getting more agitated with this happening. I love this app, so please fix asap..Version: 3.219.1

Too expensiveThe prices are ridiculous for an app that’s supposed to help with mental health and there almost zero free options, not impressed.Version: 3.98.0

Disappointed!!As somebody who struggles with anxiety and has restless nights often, I thought this app would be good! I had previously downloaded it and used it (mostly for the sleep stories) The reasoning behind my dissatisfaction is because it’s now a FULLY paid for function!? Why was it changed! I loved listening to the rainy day antiques but now it’s locked and inaccessible.. I’m young and have only just started working so I’m not paying a boat load of money on a monthly subscription! I never asked to have anxiety and sleepless nights so why should I have to pay for my own wellness 🤷🏻‍♀️.Version: 3.194.0

To Expensive.I used to have this app before you had to pay for it all. It was the best. Absolutely loved it. I could finally sleep well and everything else I wanted to use this app for. Now? I can’t even use the one sleep story that helps me fall asleep the fastest. I don’t have the money to pay for it. Make it free or more of it free anyways. Or even just lower the price. By a lot. It’s just way to expensive smh..Version: 3.104.0


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