Kaiser Permanente App Support

Kaiser Permanente App User Reviews

What do you think about Kaiser Permanente app? Ask the appsupports.co community a question about Kaiser Permanente!

Kaiser Permanente Pros

✓ Love it!I love using the Kaiser app and have used it A LOT. Just today I ordered a prescription refill and checked in with my doctor’s office about a COVID exposure alert I received (from an unrelated app). They have always been very prompt responding to my secure in-app emails - usually within 24 hours - despite how swamped they are these days. I also enjoy the convenience of scheduling my doctor / provider appointments in the app and checking lab results - usually available within 24 hours after testing. The ability to look up past visit information and previous lab results, which can be displayed in a chart or graph, has also been invaluable. This app gets a solid 5 stars from me..Beckg59Version: 5.2

✓ Good up with some issuesOverall I love the app but if you change any piece of your personal information it doesn’t update it everywhere. Specifically on your child’s page. You would need and change it individually everywhere..KotikusaVersion: 6.1

Kaiser Permanente Cons

✗ This app is great until you order your medsYou can’t really order your meds through the app. Everytime I’ve done this it’s not gone through correctly. I have text alerts on so I won’t run out of meds, yet the last 3 months after receiving the texts I immediately put my prescription through for delivery. I make sure to hit every confirmation button to make sure it gets sent through yet it doesn’t work the first time. Once I did it 3 times in a row to make sure and it STILL didn’t send my meds. I notice after about a week that my meds haven’t been sent yet (didn’t receive the text about it) so I go back to the app and see when I refilled last (KNOWING I just put my prescription through a week beforehand) yet it doesn’t work. Everytime it acts like I haven’t put the order through. So a week after my reminder text I put the prescription through AGAIN and for some reason it works every time. After a week. Why? The app shouldn’t be bugging like this. People need their medication. I don’t have a car to pick up my medicine or I would just do it that way..LoveebrittneyVersion: 5.2.1

✗ A Mostly Good APP With Some ProblemsHaving used this APP for many years I have watched it improve overall, but consistently fail in one important area, configuration. As an example you can enter your email address & cellphone number, but you can’t enter your daytime or nighttime phone numbers. This makes ordering things from the pharmacy painful. In each order you must enter daytime & nighttime phone number for each order. The APP doesn’t even remember what you entered during your session. I just had to enter my daytime & nighttime phone numbers twice in one session because one pharmacy item has to be picked up at the pharmacy & several other items can be sent. Missing is a configuration section to setup payments for the Kaiser Pharmacy & other Kaiser Permanente bills. The last big issue is that you can read your documents, but there is no way to either download or print these documents..Doctor_KDSVersion: 5.1.5

Is Kaiser Permanente legit?

✅ Yes. Kaiser Permanente is 100% legit to us. This conclusion was arrived at by running over 451,391 Kaiser Permanente user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Kaiser Permanente is 91.7/100.

Is Kaiser Permanente safe?

✅ Yes. Kaiser Permanente is quiet safe to use. This is based on our NLP analysis of over 451,391 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.7/5. AppSupports Safety Score for Kaiser Permanente is 93.7/100.

Should I download Kaiser Permanente?

✅ There have been no security reports that makes Kaiser Permanente a dangerous app to use on your smartphone right now.