DoubleMap Bus Tracker Negative Reviews

DoubleMap Bus Tracker App Complaints & User Negative Comments 2024

DoubleMap Bus Tracker app received 28 complaints, negative comments and reviews by users. Have you ever had a bad experience using DoubleMap Bus Tracker? Can you share your negative thoughts about doublemap bus tracker?

DoubleMap Bus Tracker for Negative User Reviews

✓ Doesn't work half the timePlays up and freezes a lot. Doesn't work half of the time I try to use it!.Mushroom.c.pencilVersion: 4.0.4

✓ Mixed performanceHandy app when it works. But it has a tendency to add routes I had not selected after some time away from app. Deleting and redownloading hasn't helped. Dev shd also consider making path from route selection to map a quick and simple process, like with a dbl-tap or swipe or something. Feels a bit inefficient having to go back into the menu to then select map (not to mention a touch slow)..Hahxidneba7274sbxVersion: 4.0.4

✓ Deceptive take on location permissionsIt will take “when using” as “when installed on the device” and always track your location..TytalyalakVersion: 4.2.10

✓ I use both DoubleMap & TransLoc to meet my needsEach of the above apps does something better than the other & I need to switch off between them both to get the full picture of what’s going on with the buses. TransLoc is more accurate about where the bus REALLY is instead of merely reflecting where it’s SCHEDULED to be. But I think there was a function in DoubleMap that lists exact intersections for bus stops. So I use them both..Angel cat loverVersion: 4.2.2

✓ Inaccurate oftenNot all of the buses in my city have their location on so it’s difficult to know where they’re at and if they’re close to my stop. The buses also do not update always for stops, which, in conjunction to their locations being turned off, does not help. Sometimes I will be waiting for a bus and not see it on the map but it’ll show up right in front of the stop..LalunabrujaVersion: 4.2.1

✓ North American transitI grabbed a copy of this app as it seemed to be about the only one that allowed me to live track buses in Banff. It’s not as feature rich as many of the bigger apps, and seems to struggle under load, although that may well be the Banff transport providers systems. Main thing is that it found me my bus when the schedule went out the window!.RTPeatVersion: 4.2.10

✓ Pretty Good, but could be betterThis app is pretty accurate at showing where the bus is and that is really helpful! One thing that drives me crazy is that it doesn't keep my preferences in between uses. I mostly only ride one route and somehow other routes get turned back on for viewing on the map when I haven't used the app in a while..I haz appsVersion: 4.0.4

✓ Good app, but bad details.I find this app so helpful and essential to getting around my college campus. But there are a few things that make this app a little inconvenient. There isn’t a real-time ETA. meaning when a shuttle stops to take a break, or is waiting for the seats to fill up, it’ll stay say 5/6 minutes until it reaches the next stop, when in reality it may take 20 minutes. I find this to be the biggest issue, and it can really make or break my day, especially in the after hours. The app also doesn’t list if the shuttle is going to its last stop either , so when you’re waiting for a shuttle, it might suddenly shut down. Alerts for certain shuttle stops would also be helpful..ShaeyCVVersion: 4.2.1

✓ Not DependableFor Ann Arbor, Michigan, this app consistently displays buses that are out of service without mentioning that fact, leading myself and others to depend on a bus that was never going to pick us up. Additionally, it displays seemingly random times for when buses will be at stops that jump around significantly without warning. Over all, while it's useful to use this app to find out what routes are running, it is not reliable..AhbyebdnVersion: 4.0.10

✓ Very buggy doesn’t refresh properlyI’ve missed the bus several times because even if I have the app open, it does not refresh the bus locations consistently. Super buggy, stops often don’t load when I click on them. Hard to see the direction of the routes so I have no idea which way the bus goes after it leaves the stop if it overlaps with the return route for the same bus.Sajag AgarwalVersion: 4.2.2

✓ Half time it worksThis app seams to only work in the AM in Fort McMurray. It never works in the afternoon, no busses show up on it..Tarsands21Version: 4.2.1

✓ Bus routes not shown In off hours!It is very important to me to plan out my bus travel routes the night before I’m going to go on a bus trip. However this app displays absolutely nothing when the buses aren’t running! It doesn’t display the path they take, and it doesn’t display the stops that I need to see to plan my route. No information at all is shown for the routes outside of the hours that the buses run. Hugely Disappointing 😿 But I do like the GPS, and the list of stops for each route. I can’t speak to the accuracy yet, since I haven’t tried out the app yet while the buses are running..RamplingVersion: 4.2.2

✓ One Flaw but a big oneI would give this app five stars, but it is missing overall route times. I need to know what times a bus gets to a location ahead of time. I also need to know what the last time a bus will run or be at a location. I should be able to press a route and see its schedule for the day..Kim AchesonVersion: 4.0.4

✓ JunkDoes not work..BhgfiiffyVersion: 4.2.2

✓ Not responsive enoughThis app is not bad when compare to transloc which is really good. Sometimes the reaponse is very bad and the most annoying thing is the zoom out function which happens automatically when i zoom in and see the shuttle... i have to zoom in many times just to look at the real time position.KiranPaulVersion: 4.1

✓ MehBus will be here in 0-1 minute. Suddenly, bus will be here in 12-14 minutes. THEN it changes to 23-25 minutes. Eventually the bus appears at my stop without warning. I run to catch it, only to watch it drive away. I was already extremely late. This crap didn't happen before this update. Update: bumped up a star. Seems like they fixed this problem, which I really appreciate! But times are still inaccurate. It'll tell me 10-12 minutes. Check the app three minutes later... and the bus is leaving my stop. This has happened multiple times. This review is for CityBus of Lafayette..BrinazarskiVersion: 4.0.4

✓ Great concept, Poor executionDoubleMap is a very helpful app. I use it many times a day. However, the user interface is atrocious. For example, when zooming in on specific locations of the map, the app will automatically zoom out as soon as you take your hands off the screen and re-center the map to show all the routes. I have spent minutes zooming in on the same location over and over to monitor a bus’s route because DoubleMap implemented what seems to me to be a useless feature. There are other examples of things like this on the app, but for me this is the most annoying. Also, heads up, the route times within the app are based on a schedule, not the actual buses, so if a bus is running early or late the times are useless. I never use them. In summary, I really like DoubleMap (great concept), but it is extremely frustrating (poor execution)..ShaheveidVersion: 4.1

✓ The most inconsistent app everThis app is better than nothing. It works sometimes and it at least shows me where bus stops are and what buses stop there (though this info is wrong a lot). The times are more or less close to the actual times give or take 15 minutes. However this app often screws up entirely. I currently am sitting in the freezing cold waiting for a bus that this app said has arrived and left 4 tunes despite it never having passed by. NO bus has passed by, not even going the other direction. This is a problem I have often with the app. Basically the app has a more or less a good approximation of bus times between 9-6. Before and after that it’s a free for all. I’d like to add that even when there’s NO TRAFFIC the times are still WILDLY inaccurate..SueBob95Version: 4.0.7

✓ Can’t be trustedBus arrival time is way off. Makes it useless..Davehynes_9Version: 4.1

✓ Low qualityThe app tracks buses and it’s OK at that, although sometimes there is considerable lag between the app and reality. If you leave the app for a second and then return to it (e.g, say you get a phone call or a text or want to check email), it often (maybe always) freezes and you have to restart it to get the bus position. It will look like all buses have stopped moving. The estimated time for a bus to arrive is nearly alway wrong. Overall this is a low quality app..Vincenzo518Version: 4.2

✓ Needs to be accessible for the blindI have a friend who is blind and has a service dog and relies on the buses to get around. He uses the voiceover on his iPhone which tells him what we see. He is very frustrated with trying to use the app because he feels it should have the voice option since he can’t see where the buses are on the app. Would be great if the developers could work on that!.SpringCkVersion: 4.1

✓ Absolute trashThis app is garbage. 1 it never shows where the bus actually is, it tell you the bus is at one stop while it could be 4 stops ahead or behind. 2 the bus sometimes doesn’t even show up on the map so you have no idea whether it’s running or where it is. 3 when you email them about the problem, all they basically say is “oh sorry” And then they don’t fix it. Don’t waste your time with this garbage..Dadoodly doVersion: 4.0.7

✓ You will miss class bc of this app**Besides the fact that it has a live bus tracker, that is usually not accurate, none of the bus schedule times ever match up with when the buses are actually getting you. It could say a bus is supposed to pick you up at noon and you won’t see a bus even parked waiting to leave until 12:30. there’s gonna come a point where they actually have to make a change and update the app regularly because it is ridiculous how inaccurate this app is for the amount of users on it..VcddsdyyhVersion: 4.2.2

✓ Sort of does what it's supposed to doThe app is good for checking out routes and getting an estimate on your time, but random routes will reopen themselves without your input, buses will disappear completely from the map, and arrival times for stops don't take into account any other bus schedules, so if a bus stops somewhere for an extended period of time, there will be no correction on the app. It would be really great if this app could include bus schedules. This app is useful but very inconsistent..The Edged EndVersion: 4.0.10

✓ Downloading the app doesn't help terrible bus serviceMany busses on campus don't show up on the app. Drivers nor customer service carewhen you report it. Also - the driver's don't follow citibus spacing rules or timelines (they WILL stop running early with NO warning) - even when they show up on the map, all you will see is clumps of busses no where near where they should be based on the schedule. Myself and others have complained directly to TTU and citibus - neither made any notable improvements. Just park in tech terrace and walk..PleaseSayMyNameVersion: 4.0.10

✓ HorribleThe app consistently crashes, does not stay up to date with busses, and overall just works so poorly. Every time I click on the bus route information, the app crashes. Every time I click on the stop information, it crashes. Every time i do anything, it crashes. This isn’t even taking into consideration how inaccurate it always is. The app will say “5-8 minutes away” for about 15 minutes and then no bus ever shows. It just does not update. The entire software system needs to be updated so the app can do what it says it’s supposed to..Jb7362819-0Version: 4.2.2

✓ NOT FOR THE UK ❌🇬🇧Don't waste time if you are in the UK as this app is for use on the other side of the pond. 🚣 3 stars given as it might do what it says on the tin but the labelling was a bit misleading..Dark magiVersion: 3.1.0

✓ Complete TrashToday marks the third time this week i've missed a bus because the "time to arrival" feature is bugged. Mine is a college bus system so a missed bus means i'm either late to class or risking parking on campus for $100 in towing. The old rider app worked fine but they've forced us to install this and it's garbage. I'm better off showing up to my bus stop an hour before class and just waiting instead of trying to be efficient using this program..DeeEhmEffVersion: 4.2

DoubleMap Bus Tracker works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact DoubleMap Bus Tracker.