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TinyTap: Kids' Learning Games App Complaints & User Negative Comments 2024
TinyTap: Kids' Learning Games app received 184 complaints, negative comments and reviews by users. Have you ever had a bad experience using TinyTap: Kids' Learning Games? Can you share your negative thoughts about tinytap: kids' learning games?
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TinyTap: Kids' Learning Games for Negative User Reviews
✓ Variable qualityAlthough I felt it was somewhat expense, the app IS honest about the free trial and cost thereafter, despite what many reviews claim. HOWEVER, I do agree that the quality of the games is pretty poor overall, some are frankly incomprehensible. A few are great. Maybe less quantity more quality?.Version: 3.8.3
✓ “Duckie”?!?!Installed for less than three minutes. It’s a record. My son is two and a half. I thought this would be great for him as he loves the iPad. I am also a teacher and thought I’d take a look with a view to install for my students. However, after playing one of the games, being greeted with an overly saccharine American accent and the voiceover describing it as a “duckie”, not a duck, I deleted the app pretty quickly. My sons vocabulary is amazing- I don’t want him thinking this kind of ‘cute’ language is correct! And my students are exposed to too much American media anyway. Waste of time and would definitely be a waste of money. Do not buy if you really want something educational!.Version: 3.2.4
✓ Theft!The app says 7 days trial so I entered my apple password and then saw my that it deducted $199nzd on my account. Also it advertised $99 per year so I was charged double. Please return my money..Version: 4.5.2
✓ Bad grammarFor an app that is made by teachers, the grammar is terrible- “Doggie” and “Ducky....” It’s DOG and DUCK! I listened to one page and deleted it. How ridiculous. Otherwise it seems like it would be fantastic! Fix the grammar and I’ll download it again..Version: 3.2.9
✓ DisappointingIf you’re going to say it’s a free app with the option to subscribe to premium content, you should make at least part of the app accessible without paying for a subscription. Upon completing the free trial, I found I didn’t use the app enough with my daughter to make it worth while to pay $80+ a year, or $13.99 a month. Put in the app description that a subscription is REQUIRED to actually use the app..Version: 3.7.6
✓ DyslexicI dl this for my LO as it said 2-3 but she can't understand it. So we haven't used it since the day I dl it. I'm Dyslexic myself, & read the yearly subscription as £4 something & have had a huge shock this evening when £40 something has actually came out of my account using up all my money until mid February. I have asked for a refund as it has just happened. I hope & prey that I get it as otherwise we will struggle..Version: 4.5.2
✓ First moment experienceHello Developers, I just tried monthly subscription and it charged AU$48. Why charged more than double? Please clarify or I will need to delete the app straightaway. Thanks.Version: 3.6.8
✓ Poor quality app.Poor quality app. Freezes all the time and when I logged in from another device , it asks me to pay twice the amount that I have paid for my current subscription in my other phone! I cancelled my subscription today. Two stats because I believe the content is great but the app is terrible.Version: 4.5.0
✓ ScamNever used it and only received 1 reminder and it was just to say that my free trial is expiring.. nothing about charging my card. They went in and took $109 from my account !!!! Tried to message and report a few times to get my money back but never received a response. So sad they are taking advantage of families... $109 is a lot of money for an app, especially one I didn’t want..Version: 3.6.3
✓ Be warnedI downloaded the app from a link in Pinterest . Then I opened App Store and read the reviews. I immediately deleted the app without opening. Developers be warned if I am charged anything ( the reviews point out how they have been charged without using) I will ensure that you are sued and will ensure that Apple remove you and all your other apps from their site..Version: 3.5.9
✓ Worst app, worst customer experience & worst customer serviceBuyer beware!! Run... Absolutely do NOT download this horrible app. Complete waste of money. The app stinks it’s way too touchy and your children will loose interest very quickly. Then customer service should be called “the complete lack of customer service”. They automatically sign you up for a year subscription. Then they won’t give you a refund. Go check out ABCMOUSE it has everything for your children to learn!! I am always so amazed at the videos and educational games they have developed. I never write reviews but I really want people to know that this app is a complete waste of money. Run!! It’s not the top app anywhere, they are lying. DO NOT DOWNLOAD THIS APP!!!!.Version: 3.7.6
✓ UnhappyThis app charged me the full years subscription without my knowledge. It is NOT worth the money, especially when it’s stolen from you! Please don’t download. Update: my issue is, I was charged for an entire year, without having the option to select the monthly option, until already being charged. This app is definitely NOT worth £53. This company preys on people, hoping they’ll forget when a trial ends and then charges them the most they possibly can. That’s not a good way to conduct business, and judging by some of the other reviews, I’m not alone in thinking this..Version: 3.2.6
✓ TheftIt is a shame, signed for a 7 days free trial and get straight the full year subscription at 100Nzd. No way to cancel the subscription as it is automatically for one year. How can be refund of that misleading app? Very disappointed..Version: 3.9.4
✓ Not workingI paid for the annual subscription and can't use it all year it's crazy the app is super slow and isn't loading just a circle in the middle of the screen. initially it was a great idea but now I wish I never purchased it because my child can't use it..Version: 4.0.14
✓ No responseI use my free trial to see if my 2 year old would like it but it was hard to navigate. When I sent an email 5 days before my free trial ended to cancel I never heard back from Tiny Tap...but I did manage to find out home to cancel and instill was charged. I sent another email today (waiting for a response) and I tried to call several times with no answer and I was not able to leave a voicemail. I would like my money back especially since I tried to cancel before the free trial was over..Version: 3.6.3
✓ Stupid glitchy app and useless customer support.I asked for a refund and they said go and process it using this link. I did and couldn’t do it because it was a few months later when I tried using the app. It was constantly crashing on my new iPad Pro and iPhone as well. Also, the content is total craps. Like seriously you can find such crap I jus wanted to give a slap to whoever approved the content to be seen by kids. Anyway, they couldn’t issues a refund because developers apparently can’t do that even though they get their money through Apple store. Apple store said they don’t have a function to issue a refund pass a few month since purchase. It’s my fault I didn’t check the app right away but on the other hand I never had issues like freezing with apps. Lost my money but will spread a word for sure about this crappy company with careless customer support. I recommend Speech Blubs and LingoKids. They know what they are doing unlike TinyTap scam..Version: 4.3.2
✓ Horrendous!! DO NOT DOWNLOAD!!!Absolutely disgraceful, I downloaded the free trial for my little girl but soon realised it was a pointless app with very little worthwhile features, so I cancelled the free trial and app from our iPad the following day. I have still been automatically enrolled for the full subscription and have had an extortionate amount of money taken from my bank account. I completely agree with other reviews, I have been robbed and Apple are not offering any support in retrieving my money. Terrible service all around and I will be finding elsewhere to report..Version: 3.5.6
✓ This app isThis app looked appealing at first glance, and a friend ended up purchasing a subscription for my daughter for her birthday years ago. Well, the app ended up being a complete fluke. There was too much pressure to purchase other things, ads, and pop ups. She would get frustrated when trying to play a single game. Anyways, well here we are almost 3 years later (the subscription the friend bought under her name was only for ONE YEAR) and they randomly get my Venmo account info and charge my venmo card $50+ for who in the world knows what. We didn’t use the app after the first week and again nothing was under my name, my daughters name, our apple id’s, nothing. So I have no idea how they got my venmo card number now being 2-3 YEARS later, very sketchy. I got no emails about renewing or canceling, TinyTap does not show up on my apple ID or any other accounts— and I even went to redownload the app and “log in” but when I put in my email it said, start your free trial here— meaning no current account. The robotic emails throughout customer support try to blame you/me for “not canceling my trial” to which would mean, i’d have to have one in the first place and I didn’t. And then I think that would mean I would have received other charges or even notices of cancel/renew over the past 2-3 years and none of that either. Just one charge today, $50 for a subscription renewal from 2019…very shady and not a great app to begin with. Just dont!!! :).Version: 4.1.1
✓ Good concept, but UI needs workAs a parent, the concept sounds great. But my initial experience with the app was really poor on iPhone X. First of all, the resolution is for an older iPhone and the UI got stuck a couple of times within the first 5 minutes of use. The subscription pop up is really annoying for a first time user who just wants to understand how the app works. I tapped on the playground detective and the subscription thing pops up, I close it and go to the learning plan tab and tap start. What do ya know it starts with playground detective. There’s no instructions so I tap around the screen a few times and the subscription pops up again. I close it once more and the game is frozen. In that moment I decide this app is broken on my phone. Let me know when it’s a normal experience on the latest iPhone..Version: 3.2.4
✓ Too expensive, no Monthly optionWhen you have some competitors offering a similar experience and at a cheaper price point or even the same price point but a monthly subscription, gotta question your idea to only offer. Yearly sub. Cancelled the sub immediately. Look it’s not a bad app but I’m not giving it any more than a one star for this alone as, comparatively speaking, there’s better value for money options that do almost the same thing, if not, they do it slightly better or are more accomodating honestly. Probably won’t make it to the end of the trial without it being deleted at this stage..Version: 3.9.29
✓ EducationalIt’s an educational app but can be very difficult to navigate. I’ve had to make my sons profile a couple of times for some reason? Some of the games don’t fit on the screen very well for some reason, seems to be too zoomed in..Version: 3.5.6
✓ Won’t openI signed up and downloaded the app on to a new iPad Air, but it won’t open, no matter what I try..Version: 3.10.4
✓ Canada isn’t representedYou have English for America, UK and Australia but not Canada. You realize Canada is not America and we pronounce words differently (For instance, Z is pronounced zed here) and spell words differently (colour verses color). If my children are going to “reach their developmental goals” they will do it by learning the Canadian sounds and spelling first. I find misrepresenting Canada and assuming we are just like Americans incredibly insulting and will not be a customer of yours.Version: 3.5.3
✓ Not a kid friendly game for a 2y/o screen doesn’t lockI have a 2yo. He loves playing the games, but has trouble with the screen because it doesn’t lock for him. He holds the tablet or phone while touching the screen and it’s super difficult for him to play when the game keeps shutting down due to the screen not locking. Keeps telling him it’s the wrong answer when it’s the correct answer and he doesn’t understand why. Super hard to navigate to which games he wants to play, only takes you on a path the app wants you to go on, unless you start over from the very beginning. It’s not a kid friendly game at all..Version: 3.6.7
✓ ScamThey charge you for an annual fee upfront while claiming you will only be paying a monthly fee. Impossible to get in contact with someone for a refund. Major scam. I wish I had read the reviews!.Version: 4.0.0
✓ Some apps don’t open and take time at end to closeSome great apps and lots of them, was planning to buy but too many apps don’t open and also some take time to close after completing and moving on to next one, ie circle timer going round and round. Disappointed now.Version: 3.9.10
✓ What In the WorldThis app would be absolutely great if the teachers were all using the same diction. We are from southern part of the USA so when my 4 year old is trying to finish a task with someone from Australia or any other place where their diction is not distinguishable it makes it extremely frustrating and hard for him to figure out what they are asking. One teacher from Australia I believe provides the souls for L and sounds like she’s giving the sound for U instead. You all need to revamp this app especially since we pay for it to help our children grow mental. Oh and some of the audio exercises when the child has to repeat does not accept what the child says when they are repeating. That is disheartening because my son repeats the words perfectly and is told he is incorrect..Version: 3.11.0
✓ Tiny TapI downloaded this app on IPhone X and on our IPad Mini2 and with each device experienced a glitch when select an activity the option screen for the annual monthly or try it for free screen appears I figure no biggie and select the X on the top right and and click on the refresh button when you try to input your answers the screen just freezes up worse kids think they are doing something wrong so I try to click on the refresh button again hoping it would clear up but screen remains frozen so only thing I could think of to do is to exit activity and try another one so when you do the very same thing happens. I see great potential and it captivated my kids attention but as soon as they could not move foward they lost interest..Version: 3.2.7
✓ Not impressedJust slow and I have two different aged groups playing would be much easier if you made it a each child has their own accounts.Version: 3.6.8
✓ This app is a scamI downloaded the app and before I knew it £50+ pounds was charged from my account. I tried to contest this with Apple but no success. Apple need to shut down this app immediately. TinyTap needs to refund our monies otherwise we will be taking this to all social media and even the courts, we have the time for this, especially now..Version: 3.9.10
✓ It’s not freeSell it for what it it is and stop lying to us..Version: 3.6.6
✓ Charged me 4 times this month. $9.44 each time.I’ve paid $40 for the month of January as they continue to take money out of my account. Trying to unsubscribe but I can’t find out how to do it? I submitted for a refund but if there willing to steal money from people like this I imagine I won’t ever see my money..Version: 4.1.2
✓ Lots of problemsI really wanted to like this app now the my kids are homeschool I wanted an appt to help them too I have tried so many appt that I thought this would be the one but oh boy is stared good I like that it had learning path for math and English I like all the concepts of the app but the technical problems are horrible it freezes in the middle of a lesson the learning path works sometimes and the technical support is not good hard to get a response back right away I only been using it for a week and i encounter all this problems and i already pay for the year.. please make this app work.Version: 4.1.6
✓ Terrible!!!DO NOT BUY THIS! Poor quality, and disorganized. There are WAY better apps out there for your kids. I accidentally bought a 1 year subscription and I’m not going to use it ☹️.Version: 3.9.1
✓ Not good for 2 year oldsI chose the 2-3 year age range as I have a 2 year old. It is honestly way too difficult for him. I basically sit there and have to hold his finger and do the games, since his dexterity is not necessarily what the games require. It causes a lot of frustration him, because he is not touching the screen absolutely perfectly or may drag his finger to go the the object rather than “tap” and it doesn’t register what he is doing. I really feel the games are much more geared towards 3 year olds. They are much more advanced than I would expect a 2 year old to understand, it’s actually weird how they do it. I have already been charged the almost $70 and even though I may purchase next year, I don’t want to spend that for games he cannot do on his own..Version: 3.7.9
✓ RefundI'm not even subscription with this app they took money on my account I can't even reach them? How can I get my money back?.Version: 3.9.29
✓ No goodWhen i downloaded the app it showed 2options. 1 of lesser cost ($30 a month) and the expensive one which was the 1year subscription. Obviously i’ll go for the cheap one. But got charged $91.99 for a year🤦♀️why show 2options if youse are gonna charge us for the 1year anyways?🤔🤦♀️.Version: 3.9.29
✓ App often shuts down or simply doesn’t workThe idea behind this app is great but the software is horrendous, often just throws you out the app completely. In 10 months it’s worked less often than it has. Find a different app that actually works..Version: 4.3.5
✓ Blue screenI want to love this app. I purchased a $500 iPad and a scribble pencil all because I wanted my little boy to use this app as the content caught my attention. We have only had the app for a few hours and I already had to uninstall and reinstall because the screen turns blue with a continuous loading circle that won’t go away no matter what I do. It’s pretty annoying. If this continues I will have to cancel the subscription. It’s not the WiFi because all the other apps are working as well as the internet..Version: 3.9.29
✓ Dishonest and SneakyDon’t get this app they make it impossible to cancel your subscription. It’s not on the website and when you type on cancel plan they show the steps to do it through your settings and you should be able to cancel it through iTunes and Apps but for some reason it’s not showing up. So it says you can also cancel it on the website so I clicked the link and there is no grey cancel button like they say. There is only upgrade buttons. I don not trust this at all. It should not be so difficult to cancel a subscription..Version: 4.0.16
✓ Don’t trust this appDon’t trust that you can cancel The subscription anytime because it’s not true. I tried to cancel my subscription with the “free trial” and the link from the app to manage your subscription doesn’t work. I contacted app support and their answers was related to improve the experience with the app but I was clear when I said I wanted to cancel my subscription. Then the emails responds when I continue trying to cancel My subscription took several days. Finally they informed me I have to cancel via Apple but it was late because the charge has gone through. Regarding the app is very slow, searching or access to the games does not have a easy flow, I didn’t lie it and my kid neither..Version: 3.8.1
✓ Do not purchase Tiny TapEvery time my children tried to use the app it would crash, not allowing log in or failed to perform as promised. I asked for a refund days after purchasing, Tiny Tap failed to action. After many email and exchanges of purchasing evidence, they finally ‘found my account’ and referred me to Apple, who say are not authorised to provide the refund, referring me back to Tiny Tap. If you really would like to engage your children in learning, look for other options, like the ethic, customer (children) centred type. It is sad that Tiny Tap can present in the market place as children centric, but in fact just excel in ripping families off..Version: 3.5.1
✓ Does not loadThe app refuses to load! Just manage to get on the home screen and nothing after that! Reinstalled a few times but same result..Version: 3.9.4
✓ How do I know if I’m subscribed or notI was checking out the app and not sure how but I got in ... I’m trying to see if I have been subscribed or not even on free trial ... the app is really really confusing I don’t want to subscribe and I can’t find it I’m subscribed but not sure what details I have ... please I don’t want to be charged or even try the app.Version: 3.9.7
✓ Dishonest AdvertisingThis app is not free. I won’t be paying upfront for something I have not tested. If the reviews were great, I’d think about it. But with countless reviews about refunds not being applied and unauthorized charges, I’d be foolish to fall for this..Version: 3.8.0
✓ Not happyI tried this app out with my son and it only let me get the year subscription and didn’t offer me the monthly one, now I’m stuck with a one year subscription that I cancelled and can’t get my money back for an app my son and I are not a fan off, I’m extremely irritated by this.Version: 3.9.8
✓ They do not refund your moneyI had this app for a year I didn’t cancel after a 1 week free trial so I stayed with the app for one year I didn’t like the app I stopped using it so I forgot about it then I was charge for another year which I didn’t want I asked that I wanted a refund they said OK we will give me your money back within 5 to 7 days it has been a month I have messaged them like 10 times and I get no answer so I filed a complain with my bank and hopefully they can get me my money back so if you get this app be careful when you want to cancel because they make it extremely hard to cancel they send you to iTunes you won’t find it in iTunes and now you’re stuck with this app and the only way to maybe or hopefully solve your problem is by getting in contact with your bank and seeing if they can help I do not recommend this app at all like I said they will give you a hard time canceling and they will take your money and tell you they will refund your money and never do so I have The emails to prove it.Version: 4.0.8
✓ 貴超級貴。本來選的是一個月$6 正想取消發現已經直接被收了1年$85。超怒的 連這個app我都刪了不知道交心酸的.....Version: 3.7.5
✓ Have not gotten to play this as it keeps crashingFix the bugs.Version: 4.1.4
✓ Navigation isn’t 5yo friendlySorry guys. This app just wasn’t clear and clean enough. I used it with my son for all of 15mins before he was frustrated..Version: 3.4.0
✓ GarbageI usually am skeptical about paying for apps, this one confirms that you pay for trash. 90$ for the year and I’m seeing all the same games throughout all ages. The games are beyond easy and most of them glitch. There are many other brain training games 10x better than this. Don’t waste your money..Version: 3.9.29
✓ Doesn’t loadHave purchased this for my son but none of the games load anymore on my iPad. My iOS system is up to date. So frustrating as he enjoyed playing it! Can’t even get it to let me login on my phone now, it just shuts the app down!.Version: 4.0.5
✓ Free app! NO!I read a review where the developer states tiny tap is free but the premium version you have to pay for. Umm that cAnt be true considering I was asked to pay as soon as the app opened, the only free part is the 7 day trial. This is a rip off..Version: 3.7.4
✓ Completely disgustedSuch a shame we have to put at least one start to leave a review... I REALLY wish I would’ve read further reviews before downloading this app. I’ve never had any other issues with apps when signing up for free trials and canceling it before the week was over. I downloaded this and cancelled it the same day once I read that someone, a few people actually cancelled and were still charged the ANNUAL cost and for some reason which I am still trying to figure out I was charged this ridiculous annual fee as well. I think this is absolutely disgusting and I want my money back! I have emails stating my subscription would be ending by April 9th and it shows under my Apple ID expired so I thought I was good to go until April 10th I saw I was charged. Completely disgusted.Version: 3.9.4
✓ Misleading and No Communication re: ChargedI signed up for the 14 day free trial for this app. In the first week it became apparent that my child would not likely use it enough for me to consider purchasing it. I am a reasonably tech savvy individual but was unable to “turn off the auto renew” feature in the app settings to avoid being charged. I have left 3 emails now and zero response. My Apple account was charged $95.99 on Friday despite me making it very clear I did not wish to proceed with this subscription. To those in a similar situation, do not bother contacting this App - go straight to Apple Support. They have organised a full refund. Incredibly disappointing..Version: 3.2.4
✓ FraudCharged me 95 nzd without letting us know and i dont even use the app.Version: 3.3.9
✓ Free trialI kinda like the little games but you can only play so much until the sign up screen pops up. It doesn’t even have an exit button to push to return to play some more games. I have to close the app and then get lucky that the sign up screen doesn’t auto pop. My kids love playing these games, but now they are unable to. So why can we play just the few free games anymore? Also it is hard to navigate. Not really user friendly. I get confused as to why 5-6yr old stuff pops up for my selected 2-3 yr old. I seem to have to navigate in the separated subjects to get the right age group; but then the whole sign up for free trial pops up again and the screen is stuck. You can’t exit that screen. So repeat process. Close app and get lucky to play more before free trial, sign up page appears..Version: 3.5.3
✓ Glitch occurring still continuesHi Please update the app as there has been soo many glitches.Version: 4.3.0
✓ CrashingKeeps crashing trying to log in. i did not re new subscription because of it..Version: 4.0.9
✓ Amateur voice actingWhile there is a lot of variety, this game is very mixed up. The voice actors range from decent to atrocious. It’s like they got some old lady in a trailer to talk into her phone for the voice acting. It ranges from the voice over sounding half asleep to disinterested and high on medication to semi professional audio. The makers obviously don’t have the right budget for voice recording.. The rating is way over the top for what you get!! It’s also very America centric so for Australians your kid will be learning American terms and have to pick out things like the American football player. This was for 3 year old level too!.Version: 4.3.1
✓ Not exactly what I was expectingHeads up. These aren’t “games” made by software developers or computer programmers. These are clickable slide-deck style “lesson plans” made by school teachers (most appear to be teaching English as a second language). Educational value, medium. Entertainment value, low. Customer support and complaints resolution, five stars. As a company, TinyTap is engaged, invested, and keen. The customer service couldn’t be better. I had a very pleasant experience in response to my questions and concerns..Version: 3.9.29
✓ Don’t bother!Oh what a mistake to download this app! Not only I wanted just the trial, but also I got charged the annual fee despite the fact that I did cancel the subscription! The app is not worth the money, one of the activities asks you to touch the animal and it never recognise it, but tells you that you picked the wrong animal when you didn’t. We tried the colouring pages too, oh how frustrating even for an adult to get the colours to work, you can imagine the tantrums I’ve been going through with my 4yrs old. The app is an absolute no! I really want a refund, but knowing developers they wouldn’t even bother reading reviews.Version: 4.2.0
✓ Cowboys at workHow does this app have 3.7 stars with so many 1 star reviews? I can see a few fake 5 star reviews at the bottom but surely that’s not enough to have 3.7. Anyhow it’s obviously a scam app as everyone is having the same issue of having £53 stolen from their accounts.. it’s been happening for a while now without any attempt to change the process to make it more transparent.. iTunes hurry up and shut this app down already. It’s a get rich quick scheme for the developers.. downloaded the app, then read the reviews before opening it.. got to the 5th 1 star review and deleted it straight away.. checked my subscriptions and fingers crossed I’ve escaped.. will be calling iTunes tomorrow to confirm I have not been automatically signed up.. SHUT THIS APP DOWN ITUNES!!!.Version: 3.4.9
✓ Old ipad did not work anymoreAfter upgrading,this app did not open anymore. Please fix..Version: 3.10.4
✓ Tiny TapWasn’t exactly happy that everything had to be downloaded I downloaded one thing during the free trial and it had taken $105 from my account I don’t know why the option is automatically set on a year payment I can’t find seem to contact apple to get my money back and cause it’s been about two weeks this is the only resolution I can come up with an email or notification would be nice to get from apple about money going out I have to check my online banking to find out the app I personally don’t find helpful and I feel like I’ve been ripped off..Version: 3.9.11
✓ Be VERY careful with the free 2 week trial!I wanted to try this out for my son so I downloaded the free 2 week trial, mistakenly assuming I would receive an email stating that the trial was ending and ASKING if I’d like to continue with a subscription. Nope. Just a bill for a FULL YEAR of this app, when I thought it would charge me on a month to month basis at least. Nope. A full year that is apparently non-refundable even if you try to cancel it the day it renews. So try it out, there are some cute games (that I’m sure I’ll get to know very well over the next YEAR so we can get our money’s worth), but you’d better set a reminder in your calendar to cancel it a full 24 hours prior to the renewal deadline. Not impressed, TinyTap. Not impressed..Version: 3.4.7
✓ Wanted to love itThe ads for this are appealing but the flow is horrible. The login page starts with saying sign up first, doesn’t remember your info and tries to make a new account every time. The remembered password feature doesn’t work for this app even though it’s saved in my passwords. Also appears you need to be connected to the internet to login which so so annoying. What if we’re in the car and want to use it? Nope. It also crashes constantly, I’ve tried to install and uninstall it 3 times now and no difference. The other scary thing was when I tried to delete it I long held it to wait for the x to delete to pop up and then it pulled up personal documents as icons within the tiny tap square? I first thought it was and iPad glitch but it’s up to date and happened 2 separate times when I uninstalled it and brought it back. My next thought is maybe this app is a pathway for hackers? That would explain the other lady’s review about tiny tap appearing to use her Venmo info. Too many glitches, crashes and safety concerns to continue, I deleted it..Version: 4.3.5
✓ SCAM ALERTI’ve been waiting for 2 weeks for them to reply about my refund. Now they are silent. Do not use this app. The content is horrible. I would have no problem spending $$ if the content was worth it but this app has boring games, annoying voices, stupid concepts..Version: 3.6.3
✓ Payment screen pops upI couldn’t use the app at all. It just showed screen to pay for the app and it was annoying..Version: 3.5.3
✓ Awful, cheap, not educational.It encourages click happy guessing and allows progression despite incorrect responses. Progress isn’t tracked in a meaningful way. The adverts are hugely misleading as to what this is actually about. Most of the content on here seems to be user created and is littered with errors, slang, and poorly designed ‘games’ that in no way encourage thinking or actual learning. It’s horrific! Such a scam. I unfortunately paid for it, and what a regret. iTunes need to take these one star reviews and realise the five star reviews are fake for this get rich which developer scheme..Version: 4.1.7
✓ Why????When I first started playing, I really wanted to make my own app. but when I pressed the plus button, it said I can't make on on my IPod touch, I needed a iPad to do it!!!!! Can you please make every devices be able to make an app PLEASE!!!!.Version: 2.4.4
✓ Subscription I didn’t want on an app that won’t workI downloaded this for the free trial, my son isn’t 2 yet and I found that all the games were too advanced for him (seriously there are spelling games rated for 1-2year olds!) Now I found out I have been charged a years subscription without realising or being notified of it, and worse than that the App won’t work on my iPad which would be the only thing I would let him play it on. Serious waste of money, terrible entrapment with this ‘free trial’ which isn’t a free trial, a bad deal all round..Version: 3.2.9
✓ ScamDon’t offer a 14 day trial and when you confirm the trial switch it to the year subscription. I wanted to see how the app worked before purchasing. The 20 minutes that my 2 year old played with it weren’t impressive. The sounds take to long to load, she figured out how to “beat” the game without playing because it took to long to load the sounds for the what do you hear game. Showing the same 2 things during the 2nd round she knew that it was the other picture of the bat. So I’m not happy that I was charged $60 for an app that my child won’t have the patience to sit and play because it’s too slow..Version: 3.5.2
✓ Theft!!Charge me also (95 nzd) and I don’t use this app. I never signed up for it! Also phoned apple to sort it, got put through to apple in the Philippines and told it was cancelled and would be reimbursed...never happened!.Version: 3.4.3
✓ Missing so many thing!I’m not sure how this app is rated at 4 stars when the first word I heard it say was “ Doggie” that is not a word, and definitely not something I want an educational app to encourage my child to say. Fault number two I noticed within the first five minutes, the app gave me a grade because I moved through it too quickly. Given the lack of challenge within the content, I should have moved through it quickly and so would’ve my child. This app is for children who don’t need to be challenged in any way and are behind on the learning curve. Also there is no reason to give grades and if I have to pay for this app then every portion of it should be unlocked. My children go to school to grade themselves they don’t need an app to do that for them. Starfall is better. I downloaded this because I was excited about the offline play but I see this app is just another pay for play game that if not monitored will rot your kids brains..Version: 3.2.9
✓ UnsubscribeI was unable to unsubscribe it.Version: 3.6.3
✓ Charging an automatic annual access 😡I want my money back please I get my money from Apple store and I am satisfy now..Version: 3.9.25
✓ Where is the trial, please refund!I thought I was signing up for a 7 day trial I opened the app and the next thing I know have been charged. Where is the trial? I did not see a clear notification that this is not a trial but a download and therefore a purchase. I requested a refund and received a stock response. Dreadful. Please refund. Thank you..Version: 4.2.4
✓ Ripped off by this app - bewareThe content is very variable in quality and I would not recommend. instead of being put on a month trial it has defaulted me to a year and I have been charged £59 - which the Apple store will not refund. Please beware. This behaviour should be illegal I have been completely conned and ended up paying a fortune for an app which is poor quality and which I do not want.Version: 3.9.11
✓ Disappointed..Was excited that it’s free to download but disappointed to find out when i signed up that you still need to pay to actually use it :/.Version: 3.7.8
✓ Disappointing AppThe games within the app take an incredibly long time to load. Some of them over a minute. It is completely unrealistic to expect children, especially very young children, to want to play these games. As a parent even I was annoyed at the required load time. A lot of the games give no instruction to the child. Definitely needs work, as it is currently absolutely not worth any money at all..Version: 3.2.6
✓ ConnedWhen you download this app you are suppose to get a week free before any charges, which I thought was good because it gives my daughter the opportunity to see if she gets on with it and enjoys playing it. However it did not give a week free like it said it would and I have been charged already for only using it for 1 day. Shouldn’t be false advertising..Version: 3.9.8
✓ I thought I read it was free?I tried to download it check out if it was any good. I had read in a previous response to a complaint that it was free but you had the option of premium but when I downloaded and opened it, it only gives the option of paying and then playing. If paying is the only option it shouldn’t be advertised as free..Version: 3.6.8
✓ Always crashesAlthough the content seems good, we never get to actually use it because if always crashes in the middle of doing the learning plans. It's extremely frustrating. And I'm so upset for having paid this much for something that doesn't work and went to waste..Version: 4.5.2
✓ Can’t cancel subs before free trial is completeI entered my details for the free trial, THEN got a notice saying it would automatically charge, with no cancel button... and now I can’t find any way of cancelling before the trial is up. I’ve searched for it in my iTunes account and on the App Store and can’t see if it’s listed as a subscription. I’m furious! I’m on maternity leave and can’t afford £53 being stolen by an app I haven’t even tried yet! I’ll stick to books for my toddler!.Version: 3.5.1
✓ TransferIt’s an amazing for my child. However I downloaded this on my phone and wanted to get it in an iPad and it says there is no purchase with that account. Is it device specific??.Version: 4.1.1
✓ Save yourself the annoyanceNot targeted at 3-4 year olds. First game: what colour is the cow? Black or white? How is a 3 year old to distinguish between words (they can’t read), when both the text answers were in black? Overall just a very poor experience finding all your own games. You may as well find different apps and download them. No intuitive aggregation at all. How can I unsubscribe? The account settings just doesn’t exist..Version: 3.2.4
✓ Don’t take money from peoples accounts when they have finished there subscriptionToday I finished my monthly subscription and the company still took money from me not Apple the company $65 isn’t a small amount.Version: 3.9.29
✓ Not that impressed!Tried before handing it to my son. I wasn't impressed so other wife to check as well and she didn't like it either. So uninstalled it. Only to find that I now get a subscription charge of over £53 once a month. Because I haven't updated my payment card.(Fortunately!) and to make matters worse I can't remove the subscription because it doesn't show up in my 'active' subscriptions so I can't remove it for good. It might be worth for some but not for me. I'm certainly not going to pay £53 to get rid of something I didn't want it the first place. Poor show Tinytap..Version: 3.2.7
✓ Not very good at allReading the reviews, I thought this app would be great but it was a disappointment. By all means try the trial but remember to cancel it and you will after 2 days. I originally got this app for my 3 year old but not only did it not hold attention, its all poorly executed. At one point, we were playing a lightning McQueen app for helping with pronunciation and it sounded like a 3 year old that needed more help than my son. I then thought I would try my 7 year old with it and he loves learning, it lasted 5 minutes. there are so much better products out there which is a shame but I would not recommend this to anyone..Version: 4.1.4
✓ Disappointed - execution not greatConsidering the price I expected an app that was finished to perfection. The user interface is terrible and there are unnecessary screens and illogical actions (clicking an arrow once for the button ‘next’ to appreciate so you can click that to go to the next screen-in the section for 2-3 year olds!!!!). Some of the stories had such terrible voice overs I actually waited for the punchline. The games shut down at random and obviously have some serious bug issues. All in all I was completely underwhelmed and incredibly frustrated and disappointed. Would have happily spent the money for the product that is heavily advertised but did not find that to be the product we received. Great concept. Terrible execution. Needs serious finessing..Version: 3.9.1
✓ BEWARESo after trying to check the app out it would want my bank details and would want me to choose a subscription package. Very careful with companies like this what feed off vulnerable who forget to stop the trail/subscription. Also Dev don’t reply back to me if you’re going to give me copy and pasted replies like ‘every app does it’ also ‘you can stop the trail here’ that’s not the point! The point is you shouldn’t force people to sign up for a product without them even testing it in the first time and telling them to pick a package and want there bank details! Everyone do not trust this app/company!.Version: 3.7.5
✓ Not workingDon’t open since your latest updates, as now requires iOS 14 and my iPad is iOS 12 and stopped working with older version.Version: 4.1.2
✓ DreadfulI downloaded this app for my grandson to play, it wouldn’t load. I tried three times, my internet was fine, and I had to turn off my phone to get it to stop circling. Annoying and frustrating when you have a three year old wanting to play.Version: 3.6.6
✓ You have to pay £4.50 a monthI feel tricked into giving my details, no where said you had to subscribe to a monthly fee to access this app until they had all my details and access to my Facebook profile. I can’t give you a review on the app as I didn’t get to try any of it and didn’t want to give my bank details in order to get a 14 day free trial..Version: 3.2.9
✓ HAHAHAHAHA!!!$77+ a Year!!! I’d rather spend that money on Daycare. Take your subscription and… we’ll it’s a kid App so go fly a kite!!! $77 hahahahahaha!.Version: 4.3.7
✓ Is not good?After reading all the reviews I don’t think im gona download this app Lol.Version: 3.11.0
✓ No funThis app is terrible! I'm sorry to have to leave such a bad review but it is in no way comparable to other educational apps out there. The voices are robotic, the functionalities poorly thought out and the games in the 5 year old range very basic. My daughter hated it. I tried a few games out and soon learned why. I do not recommend this app..Version: 3.9.8
✓ Charged $47 randomly with no way to cancelDo not download this app. I already signed up and paid $4.99 subscription for the first month, now have woken up to a $47 charge to my Apple account and when I try to cancel my subscription I CANNOT do this on my phone or their website, I have to call Apple Support and somehow get them to remove it. It’s a giant scam. Do not download it if you have APPLE. This company will steal your money with no warning and no way to et your money back or cancel easily. I’m definitely taking this further..Version: 4.0.0
✓ The charges !!😡😡😡😡OMG i recently downloaded the app, i wanted to make an acount, and they told me to pay £53 for a learning app! Is money more importent than a childs education?!? Cut down on the charges please...😡😡😡😡😡😡🙁😡😡😡😡😡😡😡🙁😡😕😡😕😡😕😡😕😡😡😡😡😡😡💬 everything else is fine but the charges for the app are beyond perfect! God nows how mutch it will be in the next up date! So please fix this..Version: 3.10.4
✓ Too much screen issuesEvery 10 seconds, the screen would disappear and I need to restart the app..Version: 4.3.3
✓ Ramassis décousu de cochoneriesPlate sans bon sens. Ridicule et très dispendieux. Pleins de bug avec une technologie digne des années 80. Allez voir Montesorri ou Kidloland à la place. C’est un honte qu’Apple ait accepté cet app sur le App Store..Version: 3.8.6
✓ A money grabAs you can see by the countless other people complaining, if you do not discontinue the app before the time frame ends you are not simply charges a monthly fee... it charges you $83 for an entire year. The developers have stated in response to other reviews that there are 2 “warnings” when you sign up that this is the case. However you cannot tell me that you are not just interested in taking as much money from people as possible in the shortest amount of time. All this tells me is that you lack confidence in your product and it’s ability to maintain customer satisfaction for any length of time and therefore try to lock people in by underhanded means. Shame on you..Version: 3.4.6
✓ Very frustratedThe “free trial” automatically subscribes you and charges $83 for an annual subscription unless you cancel immediately- very disappointed. Feel betrayed not what I expected.Version: 3.2.6
✓ Charged $95.99 without me knowingDon’t download this app!!!!.Version: 3.2.9
✓ Awful, waste of time and moneyApparently this has been created to make money on parents. The app doesn’t even work properly, there are no decent games my 2yo would be interested in, the interface is not user friendly. Tried cancelling the subscription but all it offers is just to confirm the payment of a yearly charge! No cancellation option. Sent an email asking for assistance and there’s no reply..Version: 3.1.9
✓ Scam - That’s all I can sayYou download the app because it’s free to download yet you have to sign up to the 7 day free trial and cancel it yourself. I think it’s a bit unfair, yes you should read the fine print but it only says this AFTER you have downloaded and entered your details already..Version: 3.7.3
✓ Poor programming and UX designFrequently fails to load the next stage after long waiting time. Oversensitive error triggering (even touching objects whilst counting may trigger an error prompt) tends to frustrate kids. Overall, it doesn’t seem like a professional product..Version: 3.3.9
✓ Never never no moreHello so the story is .....last year my daughter downloaded this program ,i contact tiny tap support ,they retourn me the money ,this year tinytap charged me automatically from my paypal 62$ really???? there is 3 days i send message nobody answer me ,i wait my money back we don’t have any of your product and erase me from automatically charge this is unbelievable,i am waiting for answer.Version: 3.9.29
✓ Don’t downloadAfter selecting free trial it went through and the game started, 3 seconds then it all crashed. I cant even open the app it keeps shutting down. Good think im cancelling before i get charged 90$..Version: 3.7.1
✓ FraudCharged me 100$ subscription without me knowing. Apple reversed.Version: 3.2.6
✓ ThiefAfter attempting to make contact to cancel subscription and no response, money is still being deducted from my account. I’m having to take further action to protect myself from blatant robbery. Poor form..Version: 3.4.9
✓ Will I be chargedI was downloading loads of educational apps and it wasn’t until I read the reviews that I saw this app charges you, I didn’t open it but went straight to my settings and deleted it but wondered if I will be charged because I downloaded it. I’ve tried to find my itunes subscriptions but it comes up blank so don’t know if I’m going to be charged?.Version: 3.4.3
✓ Terrible experienceThe app advertises its free but they charged me $90 dollars no refund accepted, been messaging them for two weeks no reply. App is definitely not worth the $90. I download apps for $10 with much better value. Wish I was reading the reviews before.Version: 3.9.5
✓ Another example of a non tested app…Happens way too often - launch an app and expect paying clients to do your beta testing. Probably half the reason you are asked to pay 12 months up front. Concept is good but app is not. Doesn’t work and is buggy on almost every level. Developers response is to contact them via email with details of the issue, so here is my reply before you say that - the entire app is buggy. Take it off line and test it yourselves. Don’t waste app users time and money..Version: 4.3.7
✓ Seems great but not interested in the monthly feeAs above.Version: 3.6.3
✓ Getting outI just went into this app twice and both times was unable to scroll out to get out of the app leaving me no choice to turn off my phone off and back on. I went back in it the second time to make sure my phone wasn’t having a quick glitch and nope. Nowhere once in the app does it have an exit the app button in the upper right corner or anything. Seems great for learning, but could be way more user friendly as it seems very inconvenient to have to turn my phone off just to get out of the app and back to my Home Screen..Version: 4.4.1
✓ Poor consistencyJust tried trial and very disappointed. If this is number 1 in 24 countries I really wonder what countries they are! The voices are poor and very variable, one phonics game presenter couldn’t say ‘it’s’! The score goes down because the child touches the screen to count! Overall he asked could he just do a puzzle with me! Another very sneaky thing is the auto subscription which is automatic bills you for a full year after free trial instead of the more appropriate month to month! Don’t get it!.Version: 3.4.3
✓ Tiny Tap - 3yr old LovesMy daughter really loves this Ap and there are many games on the ap that are great learning tools. I don’t feel the age guide works very well though. And the interface is not user friendly. Otherwise it would be a 5 stars for me..Version: 3.5.9
✓ Not user friendly at allThe games have no instructions and the sound doesn’t work. Couldn’t even figure out how to play!.Version: 3.2.6
✓ UnhappyDon’t get this app. I canceled my subscription but got charged $69! Never used the app so canceled same day I downloaded it, what’s up with that ?.Version: 3.9.5
✓ Won’t Return my MoneySomehow we accidentally signed up for this app and, even though we never used it and don’t even know what it is, it auto renewed. Once we saw a charge of over $50 on our credit card we tried to engage with the company to explain the situation and get out money back. The company flat out refused to reimburse us. I’m not claiming we don’t share some blame. But no notification of an upcoming auto renewal and refusal to reimburse us for something we didn’t even know we were signed up for? Seems a little cold. Is the negative publicity worth your $50?.Version: 4.5.2
✓ Charged me $60 and I didn’t sign upI downloaded the app but didn’t want a subscription. Somehow I was still charged. The only solution was to cancel through iTunes and the subscription isn’t showing up on itunes. I have emailed and got no solutions so far. No refund nothing. I will be cancelling my credit card now due to this..Version: 3.9.1
✓ I wish it was as good as the description.I got this for my 4 yr old. We did the 7 days free and now I am a paid customer. Some fit eh game’s still does not load. Also it shows the same game’s everyday. There is not new content, considering the fact that 4 yr kids have very little attention span and can go thru a lot in a day. I wish there was new content everyday. As the kids finish a particular game or level it needs to auto update to next game / level. For a price tag this big it is unacceptable that some stuff does not load and there is so much repetition of same stuff. I might not renew..Version: 3.9.8
✓ The voice overMy 3 year old is really enjoying the game and I’ve even explained that I’ll keep it and pay for it however, the voice over thing that actually asks them the questions, doesn’t always do it on tasks that it’s supposed to, so sometimes my son is just sat there not sure what to do. Think this needs to be fixed. Thanks..Version: 3.7.6
✓ Inconsistent, not great for toddlersWe bought the annual subscription for traveling and something interactive on our kid’s iPad that was geared toward toddler ages. The profiles and setup were fine - including a second profile in my kid’s second language (neat way to help reinforce!), but after 9 months of this, the activities themselves seem to vary wildly in quality, volume, or developmentally appropriate requests. The precision/dexterity required to complete a puzzle often isn’t broad enough for toddler fingers - so after getting a piece in the right spot 2 or 3 times, my kid will get frustrated and just keep tapping the screen until the guided hints nudge the piece into place. This could be a great tool for preschool and up - especially kids that can follow verbal direction, but it needs some refinement. Also beware the volume discrepancies, especially if your kid is wearing headphones. The soft-spoken steps are too quiet and the WAHOO from the happy little box is twice as loud. I think this is a mis-match between content creators and the program itself..Version: 4.3.1
✓ Beware of the Bait-and-switch IAPNo where on the App description mentions a subscription or that app requires one to try their trial to use the App. That is a dishonest way to make a living..Version: 3.7.6
✓ UnhappyI tried this app for my son who has special needs. It’s looked great, just not what he needed. The problem was trying to cancel the subscription - I unsubscribed through iTunes as instructed, but the company continued to attempt to take money from my account despite multiple requests..Version: 3.7.10
✓ Wouldn’t recommendGames not very well designed, at least for a 3 year old. Very finicky for little fingers. Every few minutes you’re redirected to a screen to pay for the app which is annoying..Version: 3.2.9
✓ There is mistke in a lessonHi there! this app is not free, we are paying money for it because we want our kids to actually learn something istead of beeing misleading. we found a mistake in the lesson K3—How to keep cleanliness designed by Beverly Ramivez Roque. and there is one slide asking to find the picture of “scarping the toilet”, howerver, the answer you guys put in is actually a picture about cleaning shoes instead of the correct anwer. you can teach kids in fun ways, but the information and education is, and must be treated seriously and double check before you design it. you might think this is very small, but if every time you are off by a little, it would becaome a very bid mistake one day. please fix it. hope your app became better, we always support you guys, and that is the reason I am typing this. thank you!.Version: 3.9.29
✓ Too expensiveNot billed monthly. Too expensive for a 59.99.Version: 4.1.5
✓ Hiding behind good branding and marketingWe were excited to try this game and sadly we’ve found it’s just a collection of random good and bad games collated by tinytap. Many we would never choose to download for our child at all. The games within tinytap promoted on the App Store look as if they are developed for tinytap and definitely could be interesting however we never found them! Not worth downloading the trial let alone paying for sadly. Definitely misrepresented.Version: 4.1.5
✓ Don’t click on this appSays it’s a free trial but gives you no idea for how long, processes as a purchase, not a subscription so you can’t cancel, and doesn’t tell you what you have purchased or for how much. A shame, I was very interested in what the app offers for my child but this is unethical and shady..Version: 3.8.13
✓ Do NOT download this app!I wanted to try the one week, free, trial version. I agreed to pay monthly AFTER the trial period had ended. And if I didn’t like it, I would cancel it during that time. But the app charged me upfront for the whole year WHILE signing up. $90 CAD came out of my account within five minutes of downloading the app. I’ve been trying to get a refund with Tiny Tap, iTunes and PayPal since, to no avail. What a nightmare. Don’t fall for it. It’s a huge scam!.Version: 3.9.4
✓ Do not download doesn’t workI bought this thinking it would be a good option for my child, it doesn’t open when you click on it and I have tried deleting and re downloading it. It’s a waste of money don’t buy it!.Version: 4.0.3
✓ Hard to navigateI have a 2 year old who loved some of the games but it’s extremely hard to navigate, even for me. There’s no set order you do the activities in for his age group. We just had to pick random ones because there would be two for 2 year olds and the next one in line is for 5-6 year olds. It was just crazy. Also, you do realize that toddlers don’t always hold the phone without touching the screen, correct? My son would get so frustrated because even though he was picking the correct answer it wouldn’t register if a smidge of any other skin contact was on the screen. He would have to sit with me so I could move his other hand off of the screen so it would register. And when he had to drag something to it’s right spot he would get it pretty close but when he would let go it would go back to where he grabbed it from and say he got the answer wrong! It’s not teaching kids, it’s frustrating them! One more thing, the voice overs are terrible. Like, really bad. Some are ok, some seem like they don’t speak very good English and others sound like they were recorded in a warehouse with all of the echos! Please get it together..Version: 3.4.6
✓ FraudCHARGED ME $95.99 without knowing very mad as this app needs to be deleted. Also I did unsubscribe but still $95.99 has been taken from my account.Version: 3.3.8
✓ Not worth itVery inconsistent and overall poor quality, difficult for kids to use and understand, often glitches. Expensive for what it is, and auto charges for a full year. Not happy..Version: 3.6.3
✓ I would like a refund ASAPI should’ve read the reviews before buying the app. I downloaded it to try and had seven days to delete it. I changed time zones and it hasn’t been seven days yet here so I forgot to delete it in time. The app was terrible. We tried using it once and didn’t even manage to. I read a review here where they replied to email them for help which I did and they just sent me back to apple to request a refund which they would not allow under any circumstances..Version: 3.6.9
✓ Very disappointedI downloaded this and it hardly ever works and for $84 I thinks it’s ridiculous!.Version: 3.3.9
✓ Be sure to cancel before your 7 days is up!It won’t take you 7 days to realize this app is mediocre, at best, but be sure to cancel before then or (like many other reviewers) you’ll be charged $80 for a year’s subscription, with no refund in sight..Version: 3.8.10
✓ Some activities and games don’t work even with subscriptionSome games or activities don’t download fully and open even with a paid subscription. Unsure why this is, quite frustrating for the child as it shows but can not use! Is there a way around it? The ones that are available are good although would like option to select availability of some of the specific contents..Version: 3.9.29
✓ Be wary!I was really excited when I saw this app and made the mistake of not reading the reviews. If I had I definitely wouldn’t have downloaded it. Did not find the app easy to use or the content any good and then I was charged £53 pounds to keep it. I understand that apps can auto subscribe you after the trial has ended but normally it’s for a few pounds with the option to upgrade you to a better package. Thankfully after speaking to Apple I have had my money refunded and I will be a lot more wary in future. I would not recommend anyone to try this app..Version: 3.4.7
✓ Data Privacy: ARE YOU KIDDING ME???I received this email first: “when I saw your feedback, I decided to write you a personal email, hoping to talk and learn from your experience for us to improve. Do you mind sharing more with me?” I responded questioning this “feedback” as I had provided none. I didn’t get a specific answer. Instead, this: “How are you? I would love to see your little one in action! Some parents send me videos of their kid playing, so I can see what they’re experiencing. Others I Skype-call them and play live together. Even though I think it goes without saying, everything is confidential and will not be shared or published with anyone outside of my team. As a token of my appreciation for the feedback, I will gift a FREE annual subscription to TinyTap ($66 value) to your account. I am attaching my parent manual for more details about the videos.”.Version: 3.6.0
✓ Don’t even bother downloadingJust as everybody else is saying, this app is designed by crooks to trick you into paying 53gbp. I thought there might be a limited free option and/or a trial version where I could evaluate whether this app is what it claims to be. But the trial is setup to automatically charge u You once the trial is over. This is wrong, it shouldn’t be automatic, it’s just as simple for when it comes to the end of the trial you give the user the option to choose what package they want or if they don’t want any to just forget about the app and move on. This is not the only app that does this, so many dodgy apps like this one on App Store, be very careful..Version: 3.4.8
✓ Too expensive!Way too expensive for myself as a single mum! And you can’t charge monthly, wants a yearly payment straight up 👎.Version: 4.2.12
✓ DisappointHi, I downloaded this app to try 2weeks ago.... my son is only 17 months old but i thought if its free why not he didnt like it.....now it charged me for £53 i dont even use it i just tried ones.... for me this was the only app i tried which i need to pay for so i didnt know how it works i thought will let me choose if i want to continue... how do i get my money back? Please help me!!!.Version: 3.5.1
✓ Games for 3-4So far, We like the majority of the app. Some of the chosen wording for certain items are too difficult for a three year old. When working on the heart puzzle, it did not let them finish, so that was disappointing for a young one. During the flash card / word match, (A card flashes up and a voice will give either the correct or incorrect word), I cannot understand what the voice is saying at times. And the word is so similar to the correct, a three to four year old may not understand. I.e.— gog for dog or cack for cat. When your using from a phone it’s not the best word selection. And for young ones, it’s so close to the actual word..Version: 3.4.9
✓ How do I cancel before trial runs out?I have just signed up to this & have now read the reviews, worst of all once I saw it was only a 2 week free trial I didn’t choose an option of what payment to take of the monthly or yearly fee, I actually clicked on the little X in the corner & it continued to create the account! I’ve looked on the App Store at my Subscriptions & it isn’t there. How do I cancel this? I can’t afford for that type of money to be taken from my account right before Xmas!! I am furious, as this app is very misleading, especially as I tried to exit from continuing the subscription..Version: 3.4.9
✓ A bit buggy!Love the app itself and my 4 yo continues to come back to play. Unfortunately despite keeping the app updated on our device there have been 4 separate occasions thus far which have needed uninstall and reinstall. Even after doing this there has been trouble logging in on our profile. It’s quite a time waster in that sense and if it continues to happen (again today, still trying to rectify it) then I can’t see the sense in an ongoing subscription..Version: 4.3.3
✓ Seemed good at firstMy 4 year old was enthusiastic about the math games, but after a couple of games all you get is games where you have to match colours or shapes, nothing to do with numbers..Version: 4.4.4
✓ Very slow and nothing happens fast enoughI’m a primary school teacher with a little boy. This loads slowly and the games have instructions spoken but are way too slow. E.g, as a child, you are used to motion and things happening. You have to wait for the woman to tell you what you are doing ( if you tap on the screen the voice cuts out) Then, you just have one objective - tap on the dog ... when you tap it says “ great you have tapped on the dog” So, all up you get to tap something every 10 seconds- too slow.Version: 3.5.2
✓ DisappointedFirst, doesn't even work. Glitches and my baby gets disinterested it's not worth it. My baby enjoys other apps (free and so worth it). Second, I requested a refund from both the app and the App Store and they gave me the run around saying to ask the other. Third, 10 months later I still don't have my refund Update: now 12 moths still no refund Update 2: 18 months no refund and no response from either developer or iTunes.Version: 4.0.9
✓ Charged me $100!!Charged my account when I didn’t even download it!! My kids pressed something while home schooling as it apparently comes up in advert form!! Nowhere on the page did it say it charges $100 every month!! Lucky I have automatic PayPal notifications so I could find out what was going on!! Absolute scam!! Going through kids sights!!.Version: 3.9.4
✓ Robbers - Do not download!No option to cancel the app subscription on my phone before the trial ended! Emailed the company who directed me to Apple support who say I’m not eligible for a refund! My 2yo took one look at the app, then went elsewhere for entertainment! So this terrible app is his Christmas present, because I’ve been robbed me of the £50 I’d managed to save for him...Merry Christmas, son, here’s an app you didn’t like! Yep, not good!.Version: 3.4.9
✓ Wow; how bad an experience can you provide?I couldn’t get past the part where you enter the language and the child’s age. No amount of tapping and typing would let me enter the age and get past this question. I didn’t read the reviews in advance, so I guess I would have known in advance I was wasting my time..Version: 3.5.8
✓ My child doesn’t find the app appealingI was very excited to let my 4 years old child use the app. But after the first week he lost all the interest. He loves the Lingokids app way more and actively use it every day. Tiny tap was waste of money in our case. The app is simple but not as colorful and playful as Lingokids. My child does not want to use the app at all. Also they are not an apple to apple comparison. Lingokids is way better due to more content, this is the only other one I can compare to since my child is using it. Yearly subscription never works on customers favor I guess. Option to have some refund back will be appreciated. Thank you..Version: 4.3.11
✓ Inaccurate EquationsNot only does it continuously crash, but we also paid for a year subscription for all 3 of my children to use. My 9 year old was playing one of the math games when it was asking for multiplications of 6. It was telling him that he was giving the wrong answers when they were absolutely correct, it said 6x6 was 24 ( he said 36) 6x7 was 36 (he said 42) and 6x8 was 42 (he said 48). Who knows what inaccurate information it was feeding to my other children, as they’re only 5 and 2. This app is getting deleted but I am not happy that we paid $50 to support a learning program that is clearly not teaching my children. I’m also quite disturbed to read another review by a user who mentioned our beloved favorite Toy Story character, Woody getting dismembered in one of the Editor’s Picks titled “Death to Woody” and another one where a little girl is repeatedly punched in the face causing her to have a bloody nose. I am DEFINITELY not supporting this app..Version: 4.3.5
✓ Issues with screenUseless and repetitive. In writing mode with Apple Pencil screen gets glitchy, complain multiple times, nothing has been fixed and when asked for a refund support team referred to Apple (so claiming game started). Repetitive, study course doesn’t go above 10 in numbers, in software development reminds me of PowerPoint before photoshop been invented. Doesn’t worth your $99.99 per year..Version: 4.4.2
✓ How do I stop myself being charged?I have downloaded this app and then read all the reviews. I don’t want £53 coming out my account as that would be all I have spare for my children’s weekly food!!! I thought this was free! There was a box that popped up saying Apple have changed their t&c and it was 18 pages long and I agreed to it before it downloaded the app... is this what will now charge me £53? I opened the app in a bid to cancel the prescription assuming apples t&c’s are nothing to do with it and before I can do anything I need to provide an email address etc... I have not. I cannot risk my money coming out - it is all I have... HELP!!.Version: 3.4.5
✓ US or UK education?I see reference to ‘Oxford University press’ but then see the use of the term ‘math’ In the UK, and definitely top universities like Oxford, we reference to the topic as MATHS.... We also say ‘zed’ not ‘zee’ for the final letter of the alphabet and don’t want my 3-year old getting into bad habits from the outset. Please can you allay my concerns or at least help me to sign up to the App as a UK educator or find a different App. Many thanks. Paul.Version: 3.9.8
✓ Not impressedI find this app slow and frustrating for me and my son. He is 4 and can navigate most things. It constantly comes to me to try and get him out of games, get into games or just stop it because he’s lost interest. I was charged the (very high) subscription fee without any prompting and Apple would not refund. Over priced and disappointing..Version: 3.6.5
✓ Needs some work, and difficult to cancelI signed up for the 1-week trial and cancelled this before the week was over. Or at least I thought I did, until I was charged for the full year. I logged into the website to cancel since going through the app wasn’t working (glitch on their part), but I’m now told I need to cancel through iTunes. Neither TinyTap or iTunes is willing to give me a refund. The games are okay, some are better than others. As others said, the navigation is not very intuitive and needs some work. It took me awhile to figure out how to download games to play offline. Even their own help articles are not accurate on how to do this. Im pretty disappointed with their customer service. I contacted them immediately after being charged. I understand it was partly my mistake for not knowing how to cancel the trial, but if I go through the app and hit the “cancel subscription” button, you would think that would...cancel the subscription. Reputable companies would understand this mishap and refund my money. *** After writing this review, they have agreed to refund my money through PayPal. I may give this app another shot if they clean up the UI and curate the content a bit..Version: 3.7.9
✓ DisappointingApp doesnt work when not connected to wi-fi. I thought it would be good for travelling but it doesnt work. You can only do some drawing outside of the house. Once connected to wifi there are activities what you can see. We found quite few activities not appropriate for kids age..Version: 4.5.2
✓ Don’t listen to the fake reviewsThis app is difficult for children to use, it has no user appeal. The learning isn’t in a logical sequence and the concepts are displayed in a way that the topic isn’t the focus of the activity. There are 100 better free apps. Do yourself a favour and look elsewhere. Primary school teacher, Australia..Version: 3.9.29
✓ Why paying for this???Why should we pay for a app so much as long as we have google classroom for free I’m ok to pay for something can bring better learning skills to my kids actually i don’t see anywhere what different between this app and GC. This no sense.Version: 3.9.5
✓ Confusing pricingDid the 7 day free trial (of which I’m on day 7). Interested to extend, but can’t seem to find a straight answer on cost. The app here in NZ is $99 per year, but online websites suggest it should be $4.99 per month ($40 a year cheaper). Confused..Version: 3.9.7
✓ Slow!It takes so long to load everything, my child has lost interest or is screaming before I can even get the first game loaded. I really don’t think it’s worth what I paid for it which is disappointing..Version: 3.7.3
✓ Needs WorkWhile this app has a lot of great categories for kids to learn from and really brings a challenge to my 2-year-Old I feel like the age range “2-3” is geared more towards 3-year-olds. There is a huge developmental gap between the two, believe it or not. So while the map was fun for me, there were some milestones that I felt were just a bit too challenging for a 2-year-Old to really grasp without playing it multiple times! That being said, I feel this would be a great tool for older kids! But as of right now it’s not worth the subscription cost and I will be uninstalling..Version: 3.7.9
✓ Lots of content but screen orientation issuesLots of games for my six and one year olds, but the screen keeps flipping to portrait mode so we can’t press buttons or see what we’re meant to be looking at. For one of the games, the buttons even go off screen so we couldn’t choose the right answer..Version: 4.1.1
✓ Terrible Game for the PriceThis game constantly glitches and you can only access the first game for over $100 subscription. I can’t even access my own parent profile to change settings. I would never recommend this game..Version: 4.3.4
✓ Not for usThis app somehow deducted a yearly subscription from my card. I couldn’t work out how this has happened, I didn’t even use it for a free trial. I contacted Apple and The developer and have received a refund. Gone from 1 star to 3 star because of prompt & helpful customer service..Version: 3.4.6
✓ CriminalsBeware, this is one of those horrible subscription traps!.Version: 3.5.9
✓ Better apps for far less costI signed up for the free trial and shortly after was surprised to find $99 taken from my bank account. I’ve already submitted a refund request through apple. I just wanted others to avoid the same situation..Version: 3.9.1
✓ Not workingWon’t open no matter what, very disappointed.Version: 4.0.11
✓ Keeps crashing repeatedlyKeeps crashing repeatedly and won’t even load not worth the money at all I’d better not be charged for it.Version: 4.1.1
✓ BEWARE! Dishonest, muddy at bestI downloaded the free app, no other popups/questions. After reading the reviews I opened my Settings and checked my Subscriptions, this app doesn’t appear in my subscriptions list. Apple’s Help page states that if an app can’t be find in the Subscriptions list, THEY CAN STILL CHARGE YOUR ACCOUNT! How do I stop this, I can really not afford charges right now! I didn’t even open the app yet... matter of fact, I will delete it without even trying it, too dishonest! Leave you children’ education to shameless people who are after a quick buck...? Review after review after review they basically treat all their customers like idiots who can not use this app properly..Version: 3.5.0
✓ Charged when stated I wanted to cancelI have tried reaching out several times to cancel this before I hit the monthly subscription and no one has been helpful! I have tried through apple and it always says the link is not valid and when trying through the app it never connects. Please can someone assist??.Version: 3.1.9
✓ Poor appIf you are logged out it’s not easy to log back in. I have synced this app with my google account however when you login with the app you can only login with your email or Facebook. I don’t have Facebook and when I am trying to login with my email it’s showing as not valid email. It’s a waste of time and I paid the annual subscription for nothing.Version: 3.9.29
✓ Sad lossWe renewed our subscription for a second year in March 2021. Our 5 year pld daughter absolutely loved this app and got a lot out of it. Then the app wen all funny. Last straw, you wanted us to subscribe all over again! NO!.Version: 4.0.2
✓ Unhappy about chargesI have just deleted the app after finding out I was going to be automatically charged. Is this charge still going to come out if I have deleted it?? It would be a good idea to inform people about the charges before hand!.Version: 3.2.9
✓ Short changedNo longer works on my son’s iPad Air (gen 1) because of the most recent update. Paid for a years subscription only to be blocked from using the app now…what the heck is the point?! I am not buying a new iPad for my son just because you forced an update that broke the app..Version: 4.0.2
✓ Not goodAlways shuts down and fails to load games, makes it rather frustrating for my son who’s 2 and me who has to keep logging off completely and uninstalling the app because of this! It’s crazy, I paid for this app and my son hardly uses it due to this issue. No impressed!.Version: 3.9.29
✓ PurchaseThis is so awful. I have been trying to end this silly download but it’s been unable to unsubscribe. You subscribe and then it keeps taking money out and u can’t unsubscribe easily..Version: 4.0.5
🙂 TinyTap: Kids' Learning Games Positive Reviews
TinyTap: Kids' Learning Games works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact TinyTap: Kids' Learning Games.
⛔ TinyTap: Kids' Learning Games Problems
