Bed Bath & Beyond App Positive ReviewsOverstock.com

Bed Bath & Beyond Positive Reviews

4.8
4.81412 star

Total 23 Positive Reviews

Bed Bath & Beyond App User Positive Comments 2024

Bed Bath & Beyond app received 23 positive comments and reviews by users. Can you share your positive thoughts about bed bath & beyond?

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Bed Bath & Beyond for Positive User Reviews

One of my favorite placesI have been shopping @ BB&B for years. I began on line shopping when driving 50-60 miles to the nearest store was not possible. I love the prices (recently things are out of budget for me), the special offers but most of all I love the quality of the products they offer. I have been more than pleasantly surprised 99% of the time with my orders. Many times I order gifts, each time the recipient was delighted & that makes me happy. I’m a lifetime customer. Even have my husband asking me to order things for him. I recommend BB&B to family & friends. Thanks from a very satisfied customer!.Version: 22.57

Heating How??I have back pain that has been with me since I was 15. Recently I ordered the Smarter Image massaging, weighted heating pad. What I failed to understand is that the pad must LIE ON the person using it! That requires that I lie on my stomach and apply the pad to my back. 1. That is awkward to do and lying on my stomach is quite painful. 2. As advertised, the pad is quite heavy - more suitable for someone who weighs at least 150! 3. My complaint is that it was not clear until I read the instructions inside the box that I could not LIE ON THE PAD! I like the large size and the fabric covering. But I need a pad that I can lie ON..Version: 22.54.1

“Beyond” amazing customer serviceOur cashier rang up my order and realized that my loyalty rewards expired. Since I spent around $230 she told me that I should renew my reward since I’d save $46 so I’d renew and still save $17 on the remaining items. She then walked us out to my car and lifted two high chairs into my suv since there was no one else available to help us. Just looked on my receipt for her name but it’s not there. She was wonderful and so was the manager who helped me three times with pleasure. I have nothing but good things to say. So sorry the store is closing.Version: 26.9

Please fix the sign in bug!Unable to sign into the app. After I attempt to sign in, the app deletes my password out. When I attempt to log in again I get a username/password error. I’ve confronted my password is accurate on the site. I’ve had this issue for a while now. It was fixed in a previous update and is now back. I’m unable to use my Beyond+ account through the app because of this. And now I’m wondering if I should just cancel my membership all together. I’ve contacted the iOS help staff who attempted to help with no lock. Please fix! Update: Support was able to get to the root of this issue. My rating for this app has been updated..Version: 5.114

Works well except when using couponsApp generally works well except when its time to add coupons. Upon clicking on the $20 off coupon on the home page, I’m asked to enter an email (why? I’m in the app now) to basically enroll in getting promo emails. While entering my email… i continue to get an error message that says “invalid email”. Now a bit frustrated with this experience…i just stopped browsing and decided to wait on purchasing. From a UX perspective… if i’m in-app and click on a coupon, i’d prefer the app just add the coupon to my cart (like Overstock's app). Why redirect the user out of the app back to their email….in the middle of their shopping. In my view this disrupts the engagement, may delay a purchase, or worse distracts and guides the user to exit the app all together... It would be better to ask a customer to subscribe to future emails/deals during checkout..Version: 25.66

Why I like Bed Bath and BeyondTho I have always wished the coupons disappeared (and just have the different items featured weekly at a discount as most other stores do ) 1. The stores are interesting and well laid out 2. The merchandise has quality merchandise and it’s always relatively easy to locate as it’s “ logical” 3. The price points are affordable and merchandise keeps current and readily available! Bravo ! Rally your customers ! Don’t let the giant online stores Bully You into closing !.Version: 26.6

Excellent App and ProgramThis is an awesome app! And they keep a record of every order. This came in handy when my 1-1/2 year old Dyson bit the dust (like the pun?). With the receipt misplaced (and after a year and a half, it really isn't BB&B's fault at all, so the receipt wouldn't have mattered there. But I found out that Dyson has a 2 year manufacture's warranty. This record enabled me to get the $600+ back (we have two Alaskan Malamutes - a good vacuum is essential). Vet told me that the Shark Navigator is better anyways, so I had it delivered from BB&B and she was correct. No more holding onto coupons, plus $20 saving me $600 - priceless!! Very happy customer..Version: 22.37

Dont close our storeI love BB&B, I can find things there that I can't find anywhere else. The quality is good and the service is outstanding. I've heard that several stores are going to be closed. Please don't close our store I Elizabethtown, Kenrucky. It's a 30 mile drive to it from my house, but if you close it the nearest store will be 80 miles away. I do not mind driving the 30 miles, but 80 miles is just to far. I Dont know what stores are on the list, but please do not close the Elizabethtown Kenrucky store..Version: 26.8

The perfect store!Having been a BB&B customer for 40+ years, I’ve bought several homes full of household items. Never once have I been unhappy with their level of service; returns and exchanges have been easy and pleasant as well with the help in finding a particular ‘thing’ whether online or in-store. When they offered the one-time fee to get the automatic 20% off entire purchase for a year, I jumped right on that! No more coupons in my car or purse! It also entitles you to free shipping which is MUCH faster than they say. Their prices are almost always cheaper or at least competitive with discount stores with their quality and selection being far superior. During COVID they couldn’t have been more accommodating and continue to be. An excellent store that still makes shopping FUN!.Version: 22.11

Bed, Bath and BeyondThis application makes it convenient to shop for products offered by the store. With the app users can shop for items by Brands or Categories. Users can also use the app to manage their account, look for store locations as well as look up one's gift card balance. Users can use in store and offline store promotions within the app. Users can also see if products are available in their local store. The design leaves a bit to be desired being made for the iPhone instead of both the iPhone and the iPad so the resolution quality is a somewhat subpar. Still, for regular shoppers of the store this app meets your needs in about every way..Version: 5.80

Seemless transactionsI love the idea that they have so much ways to pay your items. I always use my PayPal to pay by 4 installments. If you have the yearly 29 dollar membership, you get at least 20% on all your purchases plus you get more coupons that you can use up to 30% sometimes! The app can be used inside the store by scanning the barcodes, pay as you go, take the item with you show payment barcode of your transaction without hassle. Just a fun way of paying on tight budget..Version: 26.6

Loving it all!They have so much stuff and great sales!!If you find the exact coolest thing ever that you have been wanting and then remember you get 20% off-It’s like🥳🥳🥳🥳!!! The only bad thing. As bout BB&B, is you literally have to make some kind of side-blocking, straight through -tunnel vision glasses because it is SOOOO HARD to walk in that store and not want EVERYTHING!! They sincerely have just about the vilest thing ever that you can think of for your bedrooms, bathroom, kitchen, living room, personals,💯❤️❤️❤️I LOVE when I find something UGG on sale!! You will not believe how many things UGG makes!! MY BED, BATH& BEYOND IS PROBABLY OF the BEST STORES EVER!!.Version: 26.9

Revised Review...Excellent customer service -.Very disappointingDeveloper got in touch with me immediately and turns out the issue with the coupon was a mis-read on my part. Thumbprint is a security issue that they are going to work on – still love bed Bath and beyond What drew me to this app was the opportunity to get 20% off my entire purchase every time I shop – we use bed bath and beyond a lot so the $29 purchase price was worth it. The coupon on the app is always expired, and in addition the thumbprint login doesn’t pop up. You need to manually log in with a password every time – yes I have the thumbprint option checked.Version: 5.112.2

Great customer serviceI visited the Wesley Chapel store for the first time today but couldn’t find what I wanted, in the store. Ashley asked if I was finding everything ok and I told her no. She then asked me what I was looking for. I told her and she then told me she could check online which she did, and found the UGG Broady 5 piece king size comforter set. She ordered two as I asked her to, and helped me to do my points. She was very patient and kind. I want to again thank her for everything she did. Keep continue to deliver excellent customer service as you don’t hardly see that these days. Cheers..Version: 26.6

I like that my coupons are always there!I also like the program of always getting 20% off and free shipping. I have bought several items because it was faster to have them shipped than taking the time and having to drive into Denton to go to your store (I live about a half hour away in a rural part of the county). One thing I don’t like is why do so many items on the website not have any reviews? I am not rich enough to buy cheap things, so when I purchase something expensive (to me), I want verification it is of good quality. You usually do get what you pay for, but not always..Version: 7.5.3

JudeI love Bed Bath and Beyond! I know you made some changes in your stores and you don’t have as much beauty products as you used to but I still make it there either once a week or once every two weeks not only because I love your products and your sales, my membership for 20% off on everything, but most importantly, the customer service at Bed Bath and Beyond is truly beyond great ! Everyone is so helpful and happy. That says a lot for not only management, but the atmosphere of how Bed Bath and Beyond operates. Thanks!.Version: 26.9

Great app!!This app makes it so easy to shop or just browse. Sometimes, I want to go to the store and not order online, and the app tells me if the store near me has the items in stock. We have a sleep number bed, and the selection of twinxl sheets at BB&B far surpasses other retailers. The fee to belong to the BB&B site is well worth it. Just last week I downloaded the app while at the store and was able to save $80 on my purchase, so the app paid for itself in one visit! Keep up the excellent work you folks are doing! You are recognized and appreciated!.Version: 8.0.5

So Easy to Navigate and Checkout!I’ve ALWAYS loved Bed Bath and Beyond, since it first came to my area. The app is so easy to navigate and find what I want, and many things I didn’t know I wanted! I go to the app and “window shop” until I’ve been through the entire store. One of the best shopping apps I’ve ever used. I became a Beyond+ member last year, and WILL renew when the time comes. I love that when I make my purchases, my info is already saved in the app and I automatically get 20% off and Free Shipping EVERY purchase! On the app, I can check out all of the clearance items, get some great deals and still get 20% off and Free Shipping!.Version: 5.126

BB&B Beyond+Getting the Bed Bath & Beyond+ was the wisest thing I’ve ever done. I shop at the Constitution store often (my “go to” store for nearly everything I need) and having the app on my cell that gives me 20% Off my Entire Purchase (and free shipping, if ordered online) has been priceless. So much better than saving the mailed coupons, hoping you brought enough coupons for each item you bought, or accidentally forgetting to bring them with you. So worth the small yearly fee (it pays for itself after your first visit)!.Version: 22.8.1

Customer ServiceI’ve recently had 3 different occasions where the employees have been extremely patient & cheerful dealing with my weak technology skills at 80yrs old !!! They went out of their way to help me locate things in store, return an item order me on line the product I needed & went out of their way to help me ! That’s why I don’t shop at Targets or Kohl’s kitchen department ! It’s the employee training skills you teach them. I was a college graduate in Merchandising & know how important these skills are ! Thank them for me !.Version: 25.66

TradgedyFor years BB and Beyond has served all of us with excellent service and quality merchandise. I have been a highly satisfied customer for years. Recent news has revealed that some stores are being forced to close. Don’t let yours be next. Support this great American retailer with your next in-store purchase where possible. Don’t let BED BATH AND BEYOND become extinct. Like most of us I enjoy on line ease of purchase however when we take that route local employment suffers. Therefore the local economy also suffers. There is no substitute for the in-store experience. America was built on it..Version: 26.9

New bugs foundHi BB&B App Team - I found a few bugs on the Account > My Offers tab: (1) Clicking “Manage Preferences” at the top right of the screen doesn’t do anything (2) Expired and used coupons are still appearing in my coupons list (3) “scan to add” - i tried scanning a coupon barcode from a mailer and it appeared to take but didn’t show up in my coupons list so I closed and reopened the app then scanned again and received a error message of “oops that’s an invalid input. Please try again.” (4) “add manually” - the keyboard that pops up is a phone number keyboard so you can only type in numbers and not letters but the MO on the mailer includes letters. I tried adding the barcode number, though, after issue (3) and still received an invalid input. Previous issues - FIXED! Thank you! App works well overall but I noticed two issues: (1) opening the app causes any music/podcast to stop and (2) I’m signed in correctly but a random email (not my email) appears on the top of the coupon screen.Version: 22.19.1

Better Than The Website! - But Change The Customer Chat PleaseThe app is so easy to use that even a first time customer/user would be able to figure it out! The navigation menu at the bottom is clear and organized! You can see your “my funds” and click on each one to see what they were earned from. The checkout is super easy AND you get a 5% bonus right now when using Apple Pay! The only thing that is a negative is that when you’re in the app and go to “chat” with customer service, it brings you straight to iMessage on the iPhone. On the website when you “chat” it opens up a tiny screen within the website and it shows you how many people are in line in front of you and they get back to you quickly. On the iMessage “chat” which they automatically send you to in the app doesn’t show how many people are in front of you nor any time estimation. On average when using the in-app chat option, and subsequently being led to my iMessage to talk to them, I wait about 2-3 hours to hear back. I’m not sure why it takes so much longer in iMessage but there should be an option to choose whether you’d like to open it in iMessage or stay in the app to chat..Version: 19.0


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