FE File Explorer Pro App Negative ReviewsSkyjos Co., Ltd.

FE File Explorer Pro Negative Reviews

4.7
4.73292 star

Total 41 Negative Reviews

FE File Explorer Pro App Complaints & User Negative Comments 2023

FE File Explorer Pro app received 41 complaints, negative comments and reviews by users. Have you ever had a bad experience using FE File Explorer Pro? Can you share your negative thoughts about fe file explorer pro?

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FE File Explorer Pro for Negative User Reviews

Cannot send email attachments anymoreI hate it when updates break things. This was a great app until the latest update. I can't send email attachments any more, I don't get the mail option on my older iPad. I also have a file server that has a back up and both disks are visible, very silly..Version: 9.2.3

Nice App, Description Misleading...I wanted an App that wouldn't crash on my using SMB, this app was great! But... I wanted an App that I could copy photos from my Camera Roll to a share. It states "Download/Upload files from/to remote computers (SMB)" I think that is misleading because I brought the App to copy photos. Apart from that.. Nicely set out and easy to use app..Version: 2.1.1

No audio on mkv Airplay not workingHas a lot of potential but seems buggy, purchased the full version to play mkv but does not work, a few other bugs discovered lets hope an update will fix.Version: 3.1.4

Something has gone wrongUp until a couple of weeks ago this was one of my favourite apps, I was able to stream from anywhere on my home network straight to my IPad using this app and even watch videos straight from my seedbox. Suddenly the app doesn’t stream anymore, it just sits there thinking. I’ve tried freeing up space on the IPad as I thought that might be the reason but it has made no difference, the app seems to have completely stopped streaming..Version: 11.1.3

Wold be nice if I could get access to my NAS onlineIt works with no issues when you on your local network to access your NAS, however if you try to do it remotely / online you have to be a bit tech nerd to manage to do it. It would be easier if the FileExplorer team create a cloud option for a bit extra payment so if the end use wish cloud sinc his data to be accessible online for personal use or sharing.Version: 7.0.2

Last fix made this app almost perfectIt is great that you fix the issues quickly. occasional shut down problem still exists. no that often as before 941 thanks.Version: 9.4.1

Where is the huge amount of data?I’ve been using the app for a number of years, but I’ve recently noticed that it has a data size of over 35Gb on my iPad, despite me having removed all of the video files I had in Local. How do I locate & clear this huge clump of data that doesn’t actually exist? *update* The only way to clear the phantom 32Gb of data this app was using was to export my settings, uninstall the app, reinstall it & reimport the settings (then give it the passwords & permissions for all of my connections). Now the data usage is 3.2Mb. So - bit of a flaw in the app’s local storage management?.Version: 7.1.3

So much potential but turned out to be a lemonGreat design and interface, supports streaming, and even integrates directly into the Files app. Unfortunately, none of that matters if you can’t actually transfer files. I transfer large files (up to 4gb each) utilizing a stable broadband connection and it is very unreliable. The majority of the time the transfer fails after seemingly have completed (after waiting 5 or 10 minutes for the progress bar to get to 100%) without any explanation. Then I have to try to transfer the same file again from the *beginning* and it usually fails again. This is working with an FTP server that I use all the time without issue from my laptop. I contacted tech support (Steven Zhang), but they weren’t any help at all..Version: 9.4.1

DisappointingNo doubt the functionality is good, but this app is not easy to figure out how to use. I can’t find any instructions. Not recommended..Version: 10.2.3

I loved itEver since the latest update it constantly buffers then eventually crashes every time I try and open a folder, or search. I never had a problem before then, and I’ve used this app for ages. Very frustrated..Version: 9.2.3

Works good, but unreliable video compatibilityThis app is really great for many reasons, but, it’s not reliable with video files. I choose the EXACT SAME SETTINGS for all my videos, yet, it decides it’ll be able to play one but not the other for no obvious reasons.. The 1st party app for my WD PassPort Pro plays like 97% of my videos just fine (I have a lot of videos) -just standard .mp4 or .m4v with NO DRM, so has nothing to do with iPad OS /iOS. I paid for your pro version, so please lift your game!.Version: 10.2.4

Works butWorks well but currently only airplay’s via screen mirror. Don’t won’t my phone to be always on. After 45 minutes of watching movie the iphone was hot using Screen mirroring. Also can you add a buffering adjustment when streaming wirelessly from router to NAS then wirelessly back to Apple TV can be choppy which is what you would expect when streaming wirelessly but with buffering this would fix the issue..Version: 8.1.4

Data LossI tried the new Edit With feature to edit a document that was on my Mac. Microsoft Word opened and I worked on the document. While I was editing in Word my iPad dropped off WiFi temporarily. I wasn’t aware of this but when I closed the Word document I was horrified that my document hadn’t been saved to my Mac and wasn’t anywhere to be found in FE File Explorer. I can’t handle the stress of not knowing whether my changes are going to be saved or not. Be aware..Version: 10.2

Ads in the paid version!I liked this app a lot so I bought the paid version. But today I opened it to find you spamming up the screen advertising some other product of yours. This is disrespectful to your paying customers, so I've taken two stars off my rating. Please remove all advertising from your paid apps..Version: 11.1

App is good once connected, but does it connect?This app constantly unable to connect SMB shared folders. I deem is the app’s problem. Why? I tried other file browsers on the exactly same iPad and there’s no problem, for example, FileBroswerGO. Really regret spending money on this thing..Version: 9.4.2

Another crApple AppI don’t know why I’ve spent thousands of pounds over the years buying into the crApple technology lifestyle; but hey ho. I wanted a file management app that would allow me to have control over my files because crApple don’t think that’s important. So I bought this app thinking the ‘Pro’ tag was a sign of quality. I still can’t move files..Version: 10.0

Decent app but...I paid for the upgrade. Transferred files from my network to the app. Then transferred to the download folder within the app. I am now on the train and for some reason its asking me to upgrade again, when i am not connected to the network. Once i connect to the network i can then proceed to use the files I transferred to the download folder?? Why must i be connected? Is this using my data?.Version: 7.1.3

Works for Video but not for PicturesVideo streaming works great but when I try to scroll through pictures, I can only view about 50 in a row. After that, the app turns blank and I can’t view anything else. Even closing and restarting the app does not work. I’m assuming this is from windows slideshow only showing a few at a time as well before reloading, but to pay money for an app, you would expect it to read data and display it. Really not that hard from a computer science prospective, at least you would think. Will update the review to a 5 if they can fix the picture issue..Version: 11.0.3

It is pretty decent, not bad not goodI think that it is pretty decent because the bad things are, that the date order is different form the name order, and the name that is put on each picture is the date and hour and second. Another bad thing is that the picture load so slowly. The good thing is that the pictures are not cropped to a different size from the original. But all in all, it was pretty decent and average..Version: 8.3.2

Charged everytime have to restoreNot sure if apple or app. Have issues with my phone and had restore it twice. Each time I was charged for this app. Contacted apple and no refund..Version: 11.0.2

This is (no longer) the bee’s kneesIf you examine the history, and compare to OwlFiles, you will see they share the same history (and owlfiles even claims some FE reviews). FE is pretty much dead. They are only doing maintenance. No new features. I paid for Pro license, but now they are greedy and want to charge annual fee for pro features, so they change the name. I realise that a one-off Pro charge is not reasonable. I regularly pay a reduced upgrade free for, say, CCC or VMWare (on macos). Significant new features, sure, pay to upgrade. With the Owlfiles, there is no way to migrate to the new s/w. I cannot migrate my settings: it is a new, “completely different” app, with a new name, but a shared version history. Whereas I still mainly like and use FE, I will be looking for a replacement..Version: 11.1.4

Latest update broke FTPLatest update broke FTP connection. It takes forever to load even over LAN. Before an update it was instant. NetBios connection still buggy. Sometimes is asking for login credentials even so I have guest account enabled on my NAS. Before an update it never asked for credentials. I now have to put blank login and click connect and remember login, silly. Also even connected it is much slower response compared to what it was before. How can I get version 10.1 back? It worked like a charm..Version: 10.2.2

Problems with sync over scpI gave the free version a try and thought it was great. I have a bunch of Unix machines so being able to backup quickly to my phone using scp and FE’s sync function was fantastic. Unfortunately, after a few weeks of use, I’ve found that sync frequently gets stuck and I have to cancel and restart the process, sometimes having to force quit FE first. This makes me worry that the sync may be incomplete or corrupt..Version: 11.0.2

Major security flawI painstaking moved all my files into this app because it has a password protection feature. However, I opened the files app native to iOS and found that I could see all the files in this app within the iOS files app. I could zoom in on the files view and read info on the first pdf pages. I thought that was all but, to my horror, I was able to completely open all the files on the app if I tapped on them and then tapped on the bottom of the screen after the blank page came up. I ONLY got this app for the password feature which is totally defeated with the files app. Also, you might think “I’ll just delete the iOS files app. Well it is easily re-downloaded and reintegrated with FileExplorer by anyone who has access to your phone. This is even if you log out of iTunes..Version: 9.0.1

Rip offDoes not airplay movies (mkv or Avi) only mirrors to Apple TV. You must have iPad and Apple TV running at same time. Very disappointed!!!.Version: 7.1.1

Great AppThis is a great app with a lot of functionality and the only one I can find which integrates with the IOS11 files app and also the Sandisk IXpand usb drive. I don’t want to be discouraging with 3 stars, but happily increase to 5 stars with the following additions to the app: 1. Allow syncing folders with NAS and allow these synced folders to show in the apple files app. This would make a massive difference to my workflow! 2. Allow the IXpand usb drive to show up in the apple files app (it currently won’t). As no1 above also allow folders to be synced with the usb drive and have these able to show up in the apple files app. With these additions to the app I think this will be the ultimate file management app on IOS and make an already great app amazing!.Version: 7.1

Used to be amazing NOW TERRIBLE!!This app was great but recently for the past 4-6 months it is the worst most frustrating app on my phone and I need a replacement.. I’m using the pro can anyone recommend another app ??.. totally ruined by I’m guessing an update . Can’t play audio files stored locally .. will play network files .some days it will play files other days it just hangs .. tried to delete those files previously played and won’t let me . I hit delete but file is still there .. moved the files into newly created folders and still nothing . I’m a musician and would use the app to check my mixes on iPhone prior to release . Was great but now hopeless :( Help!.Version: 10.0.1

Video playback brokenIOS 16.1.1 iPhone 14 Pro Max, video play back in black screen..Version: 11.1.3

Slow with large picture librariesOverall it is pretty good. If it supported more file formats, as far as video is conferenced it would be much better. It only supports what apple supports. That and it doesn’t cache the files, so if you have a large photo or video folder, it will be slow to open the folder and then display the files, and then opening the files, be it photo of video, it will be slow. If you don’t have too many pictures or videos and the formats it what you need, then it is fine..Version: 11.1.3

Latest version crashing iPad mini 4 to a reboot after playing videoThis is an excellent app though it’s been extremely unstable since the last update. It’s crashed my iPad mini 4 (iOS 13.2) at least 5 times after playing video. It also won’t delete a folder if it contains the last video played by the app. Eg open a folder, play video, move up a directory, delete folder. This sequence produces an error..Version: 9.2

Extremely unintuitiveI tried syncing a folder between this app and my computer, but it could not complete the sync without an error. I tried again and it said it was successful and fully synced, but it wasn’t; half the folder content was missing. To make matters worse, there is no apparent way to de-sync a folder; even their website help section only has information on how to sync, not de-sync. The only option is to delete, which deletes the folder from BOTH DEVICES. So I had to duplicate the folder only my PC first before I could delete it. For some reason this app is one of the only ways to get spatial audio working with your own media, otherwise I wouldn’t touch it with a ten foot pole..Version: 10.0

Doesn’t work well on iPhone 13 proI’ve used this for years and it’s been really good. Since getting an iPhone 13 pro I notice how a windows share that has and still works on an iPhone X consistently times out when trying to open on the 13. If you try repeatedly it does work but a big issue. Have recreated connection multiple times and confirmed file & printer sharing ports are open on the server (win 2019) - they must be as it works on the X..Version: 11.0.2

SubtitlesCan’t disable subtitles by default..... this is a big issue.Version: 9.0

Performance IssuesWhen I play a video file from shared network location, it buffers forever for big files and doesn’t play the file. It is not the network problem because on Windows device I could play the same file without any issues at all within the same network..Version: 8.3.1

Really suitable for Windows not MacOSI was hoping this app would use the MacOS methods for sharing sign on and connectivity. Instead you have to turn on the Windows method of SMB which stores your password in a less secure manner on MacOS. Sure it works but there is a security price to pay. I can only assume this saves the development of the Apple means to access shared resources. Yes more work for developers but there are no shortcuts when it comes to security..Version: 11.1.4

DisappointedVery disappointed can’t even access any of my files waist of money.Version: 8.2

Not digging this last updateFirst of all, awesome app! But this last update it’s been screwing up with audio coming out of sync. Previous files will not even be played now, just sits at the play symbol with a line through it. In addition to that when a program ends if you’re watching it. It automatically kicks back to your selection screen. Well if your binge watching some tv show episodes you now can’t confirm which episode you were on which is a minor annoyance but still one none the less. Please fix coding so it just sits where it sits at the end of the video. Just my 2 cents..Version: 7.0.3

Useful But With Critical BUGNote the following issue - the DELETE function doesn’t always work. The copy/move seems to work fine. But, the DELETE function “seems to work” but when you go back into a folder the files are still there. - this is when I’m connected to an SMB share to a Mac. Because of this BUG, this app is not as usable..Version: 11.1.4

Problem playing Windows wmv filesDownloaded program to my IPad to play media files from my Windows Home Server. Played any MP4 file great but if I clicked on a WMV file it stated I needed the full version to play it. So I purchased the app and tried to play WMV files. The audio and video are out of sync by a second or two. All these WMV files play fine on my Windows PC. I don't know if it's the app or a codec on the IPad causing the issue. No option for a refund. The try it version should allow the user to try ANY video file!.Version: 8.3.2

Does what it says but not really a wow!Duplicates all that the native Files app does but not a huge amount more. A good attempt and I’ll keep looking back to see if future updates make it a worthwhile install but right now, I’ll stick with Files..Version: 11.1

Privacy issueVery functional, 5 stars if it wasn’t for the fact that the password privacy screen doesn’t always hide your current activity. I.e. Open app then open a picture. Switch to another app then switch back again. The opened picture is still available in the app preview when switching, it’s not hidden behind the password screen..Version: 10.0


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