- 90.9LEGITIMACY SCORE
- 93.4SAFETY SCORE
- 12+CONTENT RATING
- FreePRICE
PulsePoint Respond App Complaints & User Negative Comments 2024
PulsePoint Respond app received 26 complaints, negative comments and reviews by users. Have you ever had a bad experience using PulsePoint Respond? Can you share your negative thoughts about pulsepoint respond?
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PulsePoint Respond for Negative User Reviews
✓ Plenty of traffic...But I am definitely missing CPR alerts. Notifications are coming in hot, but when I Look on the map, I’ve missed getting CPR notifications. That’s what this app is about, right? Can’t access support via the app. Can’t narrow down the areas... it will take me a day to drive 400km.. and responders 3mins...Version: 4.3
✓ More detail pleasePrincess street, Kingston (for example) provides little information. Appreciate timeliness of notifications.Version: 4.0
✓ BuggyClicked on app icon by accident, and a pop up came up. Both buttons (Allow/Don’t Allow) did nothing. Tried locking my phone and unlocking to clear, but was then unable to lock. Tried to turn off my phone, and my phone wouldn’t allow me to do that. I was seemingly bricked. Fortunately I live a few blocks from an Apple Store and was able to run over there real quick. They were surprised by my situation, and had me do a hard reset (couldn’t recall how myself - as a reminder, it’s: up volume, down volume, hold power button), but weren’t 100% that would solve the problem. Fortunately, I was able to do a factory reset, and the pop up message was cleared. Promptly killed and deleted this app..Version: 4.16
✓ Not Everything PopulatesI have been using PP for a few years now and I’ve enjoyed it as it helps me respond to emergencies and supplements me being alerted for calls as well letting me know when my wife is out on a call since we are at different stations. However , I’ve noticed recently that not all the dispatched calls are being populated in the “active calls” portion of the list. I’ve heard her ambulance get dispatched but miss the location and when I got to check PP it’s nowhere to be found. I’ve noticed that it’s mainly for the Medical Emergencies that this issue happens. Any recommendations to help???.Version: 3.24
✓ WhyyyWhy cant I get this in Windsor on. Canada :(. We need this in Ontario.Version: 3.24
✓ WinnipegFire service is no longer using this app..Version: 4.17
✓ CallsThis is an amazing app but as a first responder( fire rescue) we use this app a lot seeing if there are calls in our due area but it doesn’t show everything as I feel like as a first responder we should have the option to log in using our department emails and being able to use our unit number to have the option to turn on when our unit gets a call like our own personal CAD system but for the unit we are assigned to that day that way it’s easier to get a jump on calls before waiting for the tones to come in ..Version: 4.16.1
✓ OttawaJust more canada in general, it’s an amazing concept but there aren’t enough locations..Version: 4.5
✓ LocationsThe app looks great and makes total sense. The app doesn’t work for the okanagan In British Columbia Canada which is unfortunate.Version: 4.15
✓ Not getting notificationsNot getting notifications.Version: 4.8
✓ Desperately needs distance adjustmentNo point in sending me notifications of incidents hours away. This app really needs a method of adjusting the response distance so that I'll actually pay attention to the notifications..Version: 3.24
✓ Just one issueI love the app and all, but there are still some things that that need work. For the agency list, can we have a filter to apply? Mainly filter by state please? I drive all over Florida and am never in the same city, but scrolling down the list is tiresome and not even organized. Also, you should have us make profiles with face pictures, basic description fields of us citizens, possibly a field for a drivers license number, then an “I’m responding” button when we are on our way. First responders should know, especially police, who is responding from the community, certain situations can keep us responders safe if any issues were to arise before responders get to the scene as well. Maybe add messaging/note features for us, then dispatch can see live as we post. Also one more suggestion. Can we get more settings and customizations? IE: custom sounds that are loud and attention grabbing. Ability for us to pick what sound for what event etc..Version: 4.0
✓ UselessGreat idea - application lacking !! Needs to coordinate with my location. Useless sending me messages for emergencies hundreds of Km’s away..Version: 4.1
✓ Great app but...Great idea but needs a little work. It needs to use the gps better to push the alerts only to those who are within logical range. I’m on Vancouver Island but get alerts from Surrey or Chilliwack which would take me 6 hours to get to. It’s most helpful if we can get there faster than the ambulance. If you can fix that it would make it a 5 star app..Version: 3.18
✓ MVA appI’ve never seen a single cardiac arrest show up on the app. 90% of what I see are MVAs The name needs to be changed to MVA locator..Version: 4.12
✓ CanadaNeeds more locations in Canada.Version: 4.8
✓ Map/satelite street data not workingI used to love this app. i would have given it more stars if the app provided a help area or FAQ when having issues with the app. if anyone can help or point me in the right direction, it’s appreciated. Here is my current dilemma: Not sure when yet i’ve noticed that for the last few months neither map nor satellite view are providing street data of where any active or recent incidents happened specifically when selecting the CRESA agency. the icons can be seen yet no other data is showing up. is this the agency or the app? It used to, now I don’t know what happened. i have reviewed all the settings, i have removed and reinstalled the app and still nothing.. help, please...Version: 3.24
✓ LegendI refer to this when I hear sirens in the area, but often nothing shows on the app. It may take awhile for some reason, and I can understand that. But what would certainly help is a legend that interprets the responders’ IDs. Some are decipherable, like AMR is American Medical Response and E is Engine, T is tanker, WR is Water Rescue. But others are a question or at best a guess. Nor is there an explanation for text color differences in the IDs. I suspect it may differentiate vehicle from personnel, but can’t be sure. I’ve tried searching responders’ websites with no luck, and not all vehicles (if any) are listed on them. Contacting them has proved fruitless, as individuals commonly have no idea regarding how PulsePoint presents IDs, have not heard of it, or don’t have time or wherewithal to look into it, which I can’t blame them for… they have better things to do. As I recall, according to the app developer the IDs are not under their control, apparently created by responder entities. So that leaves users stranded when the responder entities can’t help either. It’s frustrating, given someone somewhere generated the displayed ID protocols, and must have a clue. When it was engineered, a legend, even minimalist, should’ve been built to help our incident interpretations..Version: 4.15.1
✓ Good idea. Bad executionI love the idea of this app but it needs to stop sending me information on emergencies 400km away. So many false alarms is making me ignore the alerts which seems counter to the whole purpose of this app. Allow for a distance setting or limit alerts to within 10km as those are the only ones that I could respond to in a timely fashion..Version: 3.18
✓ Incident Times Always WrongGreat app. I love having this information and often use it to avoid traffic accidents when I’m out and about. However, the incident times have been consistently wrong for the past 2 or so months. Currently, it’s telling me that a call was dispatched at 10:30 AM when it’s 07:30 AM where the agency and I are located. I’ve seen call information that states that a fire call lasted -55 minutes. I’m not sure what’s happened and I’m not sure how to fix it. All I do know is it’s a pretty annoying glitch for an otherwise solid app..Version: 4.17
✓ Kootenay medicNever get any local Incidents. Not relevant to my area.Version: 3.23
✓ Kills phone batteryThis app is a great idea. The problem is it continuously uses your phone’s GPS, which significantly decreases battery life. If you want lots of people to use this great idea for an app then you’ll have to come up with a better way of notifying people. Is it possible maybe for the app user to manually identify their location and then should there be a need for their assistance in that area then they can be notified? That’s just 1 of I’m sure many other options other than using cell phone GPS monitoring 24 hours a day and draining everyone’s batteries.Version: 3.18
✓ No metronomeThe app CPR metronome does not work. Support for the app was not helpful..Version: 4.19
✓ More canadian fire deptsYou should really try and get more then kingston ontario onto this is awesome should get ottawa fire lanark county fire depts alot more involved.Version: 3.17
✓ A necessary app but..Everyone should have CPR training and this app on their phone. I would suggest a radius restriction to alerts centred on the phone’s location..Version: 4.3
✓ No canada support?Why?.Version: 3.18
🙂 PulsePoint Respond Positive Reviews
PulsePoint Respond works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact PulsePoint Respond.
⛔ PulsePoint Respond Problems
