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Ryanair App User Positive Comments 2024
Ryanair app received 43 positive comments and reviews by users. Can you share your positive thoughts about ryanair?
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Ryanair for Positive User Reviews
✓ Good app!This works very well no hassle checking in etc but still have to print boarding passes..Version: 3.31.0
✓ Mr Christopher EdgintonYour latest app upgrade said you had more choice in what currency to pay in but I was only given the option to pay in euros for my return flight from Faro to Leeds Bradford airport. On another matter. I occasionally change my flight plans and my seat goes to waste and is empty when you could reallocate it if you had some way of contacting you to say I won’t be flying that day. I don’t want anything for it but would like to know the seat could be used by someone else. I know of others that do this. This would be more environmentally friendly too as the plane is better full and someone might have wanted that seat..Version: 3.62.2
✓ Lost bookingI have tried to contact you regarding your app, my upcoming trips/flights are not stored in the app anymore? I booked them via the app, and they were all stored there, & now there is nothing there! Can you look into this issue it’s obviously not just my experience with your app, if this latest update can’t save or store your up and coming flights what’s the point of using it? I won’t be able to use it to check it with it, won’t be able to get my boring pass, & even when I add it via the booking reference and my email, it says it’s now saved to myRyanair app but shock horror it’s not there when you go and check! This is obviously a issue can you please fix this BUG as you call it. It’s obviously an oversight from the app developers. Thanks!!.Version: 3.45.0
✓ Great App for frequent flyersI’ve been using Ryanair for a good few years now and in all honesty as far as an airline app goes its bloody good. Ryanair have definitely streamlined things over the last couple of years. Admittedly I have an online account with them and once this has been set up it’s incredibly quick and easy to get everything sorted. The addition of things like Fast Track security is brilliant, I’d always normally book this separately with the airport which is time consuming, airport parking is also another great addition. Hoping that they’ll start a loyalty mileage program at some point in the future. Well done to the team who develop the app, it really is 100% better than than the old desktop system you had..Version: 3.41.0
✓ Simple, fast and works perfectlyNot one for writing many reviews but after reading the negative ones posted I felt I had to write this. I’ve been flying with Ryanair every week for the past 5 years for my commute to work. Sometime more often when work takes me to other places. The airline is one of the most reliable airlines I’ve ever used. As for the App, the early versions had issues but this one is extremely reliable, easy to use to book flights, check in, add extras and have your boarding pass at hand. I’ve added my family to my profile settings (using the PC) so when we all go away on our hols it’s very easy to do all the above for us all as it also stores their details. I even have a few colleagues added to make booking work flights easier. I also use other airline Apps (mention no names) and find this one by far the easiest. This App simply works in every way it’s supposed to. A must App for everyone using Ryanair whether a commuter or an infrequent flyer..Version: 3.41.1
✓ App is great. Waiting for actual experienceLike your Ryan Air online App— simple and effective. I am flying first time tomorrow. Would love to write a blog about my flying experience Once I fly I am sure you will not let me down.Version: 3.156.0
✓ Pandemic - And charges for late check inSadly I was never refunded for the three flights I had booked and that were cancelled during the pandemic. II was once told by Ryanair that ‘I was too late to check in’, after much arguing and them claiming that ‘the passengers had boarded’, I was charged a large fee. So I get to the terminal where I waited with all the other passengers for half a hour, then hopped on a bus which then kept us on the runway for one hour… it was hot and claustrophobic and people were starting to panic (yes and I had paid because I was late?). So just be ready, you pay for what you get and this is as budget bonkers as you will get - if they can sting you in any way they will.Version: 3.145.0
✓ Cabin baggageI’ve continued to use Ryanair for years in spite of poor customer service, bad flight experiences & constantly changing flight & baggage policies. However the latest is a step too far. I’m prepared to pay for the privilege of taking my baggage into the cabin, but take that option away from me as “sold out” when booking my flight & giving me no choice but to queue at check-in, put it into the hold & wait at the carousel at the other end & I start to look at who else to fly with. Over half of my flights are now booked with other airlines without such a draconian baggage policy, even if I have to travel to an airport further afield. Glad we’ve all funded your two time Grand National winner Michael but we’ll only keep coming back like beaten puppies for so long - I for one am finding a new home..Version: 3.62.2
✓ Worst airline everBeware of all the hidden fees. Their website is terrible! Your information will get changed and you will be charged 20 times what you paid for your ticket to fix it. Check your details ten times while booking or checking in or be prepared to pay..Version: 3.63.0
✓ Constant error messages and no update on flightTrying to book a flight returns constant error message with no information to help figure out the problem. My flight last night was delayed while the app sent me a welcome message to my destination while still waiting for my flight in origination city..Version: 3.60.0
✓ Probably the best budget airline in the worldI am sick to death of all the updates that Ryanair is enforcing on my iOS 12 device. My old ( bless it) iPhone doesn’t need an update because there isn’t one. I am not therefore forced. I have just used The Ryanair app 20 minutes ago and when I went back to check my itinerary there was no way in unless I updated. Also every time this app is updated I have to insert my details or log in. I have to create a new one because you are supposed to memorise it for me I’m my device but each update destroys that hidden memory. People are sick of this and have reverted to the insecure habit of using the same password for everything except Banks and PayPal etc. As for the app it is as good as ever if a little slower..Version: 3.58.0
✓ Good app and decent airlineThe app works perfectly , it’s quick and easy to use. Never had issues. I travel very often with Ryanair and very rarely had issues. Departs on time , lands on time , luggage is stored safely , the flight itself is smooth. The crew I found to be the weak spot , they don’t look the part , most of the time look bored , not sure they are provided the right training. I know Ryanair isn’t a great employer and this reflects in the staff they hire. Lack of rights and very low pay rate take the best talents away from Ryanair. I guess the only thing the company really cares about it’s money , pure and simple. I’d like them to be more ethicality correct with their workers , I think in the long term this will make a different in terms of competitive advantage to other airlines..Version: 3.62.2
✓ The app makes everything easier!!I remember when we had to print our tickets and I’d have to run around the city looking for a printer. The app is so much easier and I love the check in process online. Ryanair is definitely up to speed when it comes to tech 💯.Version: 3.163.0
✓ FrustratingWeb check in is fraught with fields that do not accept entries. Takes longer to check in than to fly there!.Version: 3.73.0
✓ Help meI am a first time customer. My receipt 3 months ago has line item charge for carry on and small bag. Why create a sense of uncertainty by offering charges for same baggage at check in time. I suggest getting smarter about previous related purchase and make effort to assess if additional service & charge is warranted exercise..Version: 3.162.0
✓ Boarding passes are now availableI’ve read a ton of reviews about having to print off the boarding pass because the app wouldn’t show them. Well, I decided to have a go anyway and downloaded the app, which for my surprise, contains all my flight info INCLUDING the boarding pass. That’s what I needed. So far so good.Version: 3.58.0
✓ Easy check inFirst time user with Ryanair found app and booking a breeze.Version: 3.141.0
✓ TrickyToo many trick questions about baggage..Version: 3.157.0
✓ Delayed flightOur flight from London to Scotland was delayed an hour and a half which caused us to miss our car rental reservation because they closed. We had to take Uber an hour away and then an hour back in the morning to pick up our car. It cost us an extra $200. and lots of wasted time on our travels. This was our first time traveling with Ryanair. Hope this is not how all Ryanair flight will be!.Version: 3.155.0
✓ Mr Billy WateneExcellent very easy to use.Version: 3.61.2
✓ This company is rubbishI tried to get to My flight on time because I had to go to work in England in 2 days I also needed to pick up my dog. As I got to the airport, they said my flight was going to be late as usual, I was used to that. Then I waited a whole hour to just get the news that my flight was cancelled. This news was really bad to hear because I did not have anywhere to go. Then my sisters husband had to drive 1 1/2 hours there and back to take me to there place. When I got to there place I realised that this company would not even give me a refund. Now, I’m stuck in a different country as I can’t book a new flight. Thanks Ryanair 😡.Version: 3.51.0
✓ Great Opportunities!I love Ryanair due to the cheap flights and ease of seeing what’s available on the app. I’ve seen a lot of Europe for a low price thanks to this airline. You do get what you pay for as services and such are bare bones, but for the price if you expect more you’re being unreasonable. You will probably encounter a lot of sleazy or low brow characters on the flights, just remember what you paid for the ticket lol ;).Version: 3.54.0
✓ Same reservation, seats apart!!👎3 years ago, if you had the same reservation , you were guaranteed that you will seat near your partner you shared the reservation number with! Not anymore! You have to pay (for a service you used to have) something like 20% from the ticket price! Shame on you! Last week (Sunday 30 August 2020) I paid a seat to stay near my daughter, as the flight appeared on your app as being 99%full. We were on row 23 all 6 seats were taken ( us plus another 4) However, the plain was less than 40% full, in spite of the fact that on app was shown almost full! More, 4 rows in front of us 21 (A-F) and 22(A-F) were completely EMPTY!! Whilst we were 6 persons on row 23!!! What about 2 m distance ?? Just words, no facts!! That is why I scored you 2 stars!.Version: 3.88.0
✓ Great easy airlineThe world should follow Ryan air professionalism.Version: 3.136.0
✓ Don’t only write a review when things go wrongRyanair … the first app I go to when I’m looking for a flight. I have a house in Spain and a caravan in Wales. Sometimes it is cheaper to go to the house in Spain. Yes there are a lot of rules you have to follow and with the added Covid requirements it does add a little more stress. Don’t complain if you’ve not bought a seat and you are not seated together. Don’t complain if you are asked to pay for the 2nd bag you try to take on instead of paying for check in. Don’t moan when it takes longer to board because they are checking all the requirements to allow you into the country you are flying to. The app has a way of uploading all the documents so they are all in one place..Version: 3.114.0
✓ The most atrocious airline out there!Terrible airline!!! They didn’t send a check in email for the return flight, close online checkin two hours before the flight, and then charge me a 55 Euro fee for printing my boarding pass at the airport. I will never fly with them again..Version: 3.55.0
✓ ShockingI fly with Ryanair at least 6 times a year, I never pay for a seat or luggage as I have a house in Spain but also as a protest to Michael Ryan’s extortionist business practices. On our last trip I was unable to check in on line despite uninstalling and reuploading app as directed by Ryanair’s chatbot online. I ended up missing the online check in deadline and had to check in at the airport. I was made to pay the €55 fine for each of us as I hadn’t any proof that I had tried to check in online. I then had to go to the ticket office to pay my €55 fine to be told the fine would be payable in GBP as we were in the UK. I then went back to check in to be told the flight had been overbooked and there was no seat for me. Eventually I was allocated a seat at the gate and got on the flight but by this time the start of my short break had been ruined by stress but also been £110 lighter in my bank. I will NOT be flying Ryanair again, the extra costs actually mean that the flight is more expensive than his competitors and also the cost to sanity and stress levels are not worth any monetary savings. Shame on you Michael Ryan, I hope all your wronged customers vote with their feet like I am doing..Version: 3.60.1
✓ The one star reviews are unnecessaryThe app is very well designed so it is the wrong place to leave a review complaining about Ryanair and your broken suitcase...complain to Ryanair if you must..I have to say using the airline weekly on my commute I have nothing to complain about. The flights are always on time and they don’t inflate the times of the flights at all (I fly with BA and Flybe and all the flight times are the same from and to my destinations). They do screw every last penny out of you with their boarding and baggage policies, however, I fly for 14 euros from Brussels to Manchester so it can be expected that they have to look to see where they can improve their margins. Hilarious bad reviews on here with one person suggesting Ryanair would from their lawyer upon their return. Maybe you should think about spending your wealth on an airline more suited to your status....Version: 3.61.2
✓ Boarding passes rip offWent to check in to my flight - got distracted with the endless up sells and did not complete the process. Remembered at the airport. With over 2 hours still left I started the process but it said I could not connect. Staff at airport told me to head to customer services where we were told we now had to pay £165. Staff were rude, unhelpful and the opposite of customer services. When you visit customer relations a business can either delight or disappoint....I wish I had taken a picture of the miserable faces. Not a smile among them. Everyone got the same treatment, quite astonishing that you put your worst staff in such an important position. Just in case the company does care the time was 5am on wed 3rd April..Version: 3.62.2
✓ Cancellation of return flightNot only did we have to suffer the inconvenience of Ryan Air cancelling our return flight c3 months ago we also have to wait still whilst you process cash refund rather than your default method us accepting vouchers we don’t want. When explaining this to a rather naive (or well versed to make it more difficult than it should be) assistant at Ryanair they continued to try to cancel the outward flight. I have taken copies of the conversation for clarity or training purposes as you call them. The assistant assured me the flights would be refunded in the next 7 days but still we have no refund Heaven knows when it will arrive but when it dies I look forward to using other airlines. Your reputation stretches beyond my complaint but this supports the overriding evidence that customer service within Ryanair is abysmal No doubt this won’t make your lessons learned or top 10 complaints dashboard but if nothing else it does provide me with a vehicle to feedback my anger.Version: 3.115.1
✓ Usually, I use Ryan Air when I am visiting EuropeThe efficient and reliable airline that I can suggest to everyone..Version: 3.152.1
✓ SadWell I hope the airline is happy with their day yesterday we flew from Rome to Edinburgh, caught a train from Naples at 0550 hrs to Rome paid a taxi extra to rush to airport then found after checking in flight delayed 1 hour but wait for this then stood another hour at gate then sat in plane on tarmac for a further hour and watched the baggage sat outside the plane as the captain announced there were no staff to load it. It gets better we then sat for 10 minuets on the run way as the captain announced that we needed to find another runway as the plane was too heavy. It would be comical if you didn’t have plans or hadn’t only flown to this destination for something like a work reunion for my husband to meet up old friends from 25 years ago , one of which is very ill and special to my husband. As in the end all flights delayed we then waited for our pre booked rental for 1.5 hrs needless to say 5 hours late in total the reunion was finished. No apologies from airline. As we are from Australia we have no need and will never use Ryan air again and would never recommend it. Not cheap and cheerful as refreshments in airport expensive and temp hot bathrooms closed, less than third world countries.Version: 3.49.0
✓ Credit card exchange rateHello, using my laptop it was very frustrating as when I enter my US Amex credit card , the currency exchange rate box opens but I it does not allow me to select or enter anything. And it does not allow me to complete the transaction. I had to make payments using my mobile app instead..Version: 3.120.0
✓ StressfulTo receive my boarding tickets I have to add a email they sent me with a 6 digits but there not recognised. Called customer service twice today been on the phone for hours once I got cut off & would of been charged loads was on the phone over 3 hours. When I got through the guy didn’t have any of my information like my flight wasn’t booked. He fobbed me off the phone & said yes I will add your son to special assistance. When I got off the phone I thought how can he add my son if he has none off my information. Last holiday they sat my 9 year old on a different seat & he has autism he had a melt down. Without being able to log in we can’t sit by each other probably so they try to get extra money out of me & I will be charged at the airport for boarding tickets when it’s not my fault. Had a very stressful day because of them, when my holiday should be relaxing..Version: 3.84.0
✓ The no people processWe checked in smoothly with no problems. I did long for a person I could ask or double check with but I’m 66 and I’m learning the new ways. The seats were super upright but so are all flights these days. The on flight staff was professional and attentive. I did have the sense that all staff were very sharp. Thanks..Version: 3.67.1
✓ Flying for less than a bus ticket!I have been a passenger with Ryanair since they started and I have no complaints whatsoever! They have made it possible for me to travel all across Europe and to do so frequently! I live in a different country to my family and being able to fly to them for less than a bus or train ticket in most European cities has brought my family to my doorstep, quite literally! Their assistance team who have supported my parents on their travels is wonderful and has enabled my parents to visit family overseas while being cared for and guided through the airport by a wonderful team of staff members! Well done Ryanair! Your staff deserve a bonus and a pay rise!!!.Version: 3.137.0
✓ Simple, Easy & AffordableI have travelled many places and countries and find Ryan Air to be the best value. The on line format is great and can be used with ease..Version: 3.149.1
✓ Terrible customer serviceAs a college student I will pay more for a flight than deal with Ryanair. The airline makes you pay for a refund form, which you aren’t guaranteed to get that money back. Do not use this airline because of the atrocious customer service..Version: 3.78.0
✓ Flying high!I’m a nervous traveller and will go on trips in my own so I need the reassurance of a quick and easy booking process - and all that! Ryanair has made things very user friendly and efficient. We suspect they may soon start charging for the air we’re breathing but that’s ok, at least we know how they work. I think they’re brilliant. I’m due to fly tomorrow and hope the plane journeys there and back will be a smooth and clean experience - if the planes haven’t been cleaned to a high standard and the staff are upsetting and impolite rest assured I will complain, that’s what I do. So far so good! One happy customer..Version: 3.163.0
✓ Bomb diggityHells yeah. This was the bomb doggity yo. 🏄🏼.Version: 3.28.0
✓ App changed birth dateI had entered a date of birth into my documents on my own section of the app and when I went to check in it automatically added a day so I had to manually add travel document, could easily have been a way of stopping me getting that flight.Version: 3.63.0
✓ Very useful App!We have never had an issue with flights with RyanAir and always use them because their awesome prices. Many many flights and not a single inconvenience so far... About the app... -there are sometimes I can’t add the boarding passes to my phone wallet. -As well there are sometimes that prices in the app are different if I compare in the computer. -and it doesn’t give you the option to “take you anywhere” for the “budget” or price you would like, which the computer gives you But overall... it’s a very handy app. Truly like and use it a lot..Version: 3.56.0
✓ The App Makes Signing in Very QuickI explained everything already in the subject. Good app..Version: 3.151.0
😕 Ryanair Negative Reviews
