- 88.8LEGITIMACY SCORE
- 91.3SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Hay Day App Complaints & User Negative Comments 2024
Hay Day app received 93 complaints, negative comments and reviews by users. Have you ever had a bad experience using Hay Day? Can you share your negative thoughts about hay day?
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Hay Day for Negative User Reviews
✓ Not receiving purchases but being charged !Extremely disappointed to supercell for not fixing the problem that I have read and heard keeps happening with hayday. I purchased a town pack lastnight for 13 dollars , didn’t work so I did it again and then I got charged twice but did not receive my purchases! I spoke with Apple support and had one refunded and kept the other one hoping I would get my gems etc . I had 60 thousand saved lastnight and I woke up this morning to minus 39 thousand and minus 220 gems ! I can not buy anything and still have not received my pack . It’s made me not want to play the game honestly I’m fuming I just hope I get refunded . This is a massive glitch to not just not get my purchase but to lose all the money I have saved! Your going to lose players if you don’t fix this supercell..Version: 1.41.16
✓ CrashesFun game but after 30 seconds it crashes and takes me back to my home screen. If it wasn’t for that I would have kept the app:(.Version: 1.47.96
✓ TOO Expensive - SUPERCELL SHOULD BE ASHAMEDDespite reaching level 69 I’m now finding it too hard to advance in this game due to the sheer greed of the developers and their shocking hike in prices. Just for a bit of computer graphics you need in the region of 400,000 coins for each small part of house, truck or stall design and an average of 400,000 per new machine. It used to be fun to progress but the game has become way over priced and totally out of reach. It’s becoming virtually impossible to make this money through game play alone and I’m damned if I’ll spend £75 of my hard earned real cash just to receive a mere 170,000 in-game coins!! That’s a disgusting rip off and bearing in mind it’s mostly children and teens who play this game, I’m shocked that Apple would allow this kind of extortion. Time to put a ceiling on the amount of money that game developers can make out of their players and stop the mounting pressure upon poor cash-strapped parents! SHAME ON YOU SUPERCELL.🥺☹️😡.Version: 1.47.96
✓ No supportNo support for this game. Be warned, when there is an issue, there is no support to help you..Version: 1.52.130
✓ IssueWhen I click on the app to play it says to update it for Diamonds but when I click update it takes me to the App Store where there is do option to update the app. I then click on open and it take me back to the same message. This is quite annoying so can you please fix this asap!.Version: 1.54.71
✓ 2 minutes to grow wheat but 1 hour to make Bacon and Eggs.I have been playing this game for quite a while and though this generally isn’t the typical genre of game that I play, I have been enjoying it. It is family friendly fun and something to do when you have 5 minutes to spare. My only issue with the game is the nonsensical waiting times. It takes 2 minutes to grow wheat in game, which makes sense considering it is the first crop you grow, but after that it just gets ridiculous. As I mentioned in the title, it take 1 hour to make eggs and bacon and 2 hours to knit a woolly hat. It is beyond ridiculous, it would be quicker to actually create the things in real life sometimes than wait for them in game. It really is a shame considering that the rest of the game is worthy of more than the 3 starts I am awarding this game..Version: 1.40.98
✓ Frustrating new uiI love this game and I’ve been playing for 10 years. But this new update completely changed the look of the game and, more importantly, made the game super clunky to play. I can’t see ingredients required without tapping on the item I’m trying to make, which brings up a massive window that gets in the way of everything else. Then if you click in the wrong place (which I’ve done many times due to such a drastic change), it sends you zooming to the place you make the ingredients, forcing you to go all the way back to what you were originally trying to do. It completely negates the intended purpose of “time saving”. This game has been out for more than a decade now, and it has been beloved by many in that time. I see no reason to make such a drastic ui switch when it was perfect before. If the devs are reading these reviews, I’m begging you: please please please change it back!.Version: 1.57.151
✓ Enjoy playing but needs changes!!Update. Glitches since latest update. Can’t but daily deal in the newspaper. Update: like the new options to customize, but just wish you could go back to ones you have purchased. I don't want to buy anything because you can't revert back. It's a waste of coins, vouchers or diamonds if you change something. Enjoy playing the game but stuff really gets expensive! Please lower the prices for buying the machines to make stuff. I've leveled up but can't afford to buy them. It's not like it's easy to make money on my farm. Also HATE the gifts given for the gift cards! I spend days saving them because the max is only 5 a day, and then spend 35 only to get a stupid flower that I can buy for less than 50 coins or a flower that I have 50 of!! Also used 35 gift cards and got a TREE that I would normally use an axe to cut down!! How dumb of a gift is that!!! Every time the tractor comes up as an option in a gift, I save to buy it because I don't have it and it's a ridiculous amount of coins to buy it! Of course I never get it and I have been playing this game for years!!! Change the random gifts so we can get better stuff! I'm NOT spending real money on this game. Tom should be also set to use in a better way. Every 2 hours makes it impossible to get all the uses out of him in 24 hours!.Version: 1.52.125
✓ LaggingSince the latest update, the game hangs when visiting farms via the paper or last helpers etc. If you reset the app, the paper reloads but does not highlight in grey that you have visited and you lose the speed needed to buy certain items..Version: 1.36.212
✓ HATE the new update!!😭😖😡The only thing in its favour is the whole game has had a UI polish and the graphics are now much sharper and brighter BUT thats where it ends. The rest of the changes are awful... all icons are so childish and oversized that its really difficult to see what you're doing. The experience bar is now off to the left and out of sight and no longer shows how many points are remaining... the production menu covers over items causing the need to go in and out constantly to shift position, in order to be able to see what you're making! Friends ID pictures are now squashed into an undersized frame and are barely visible... the train now looks like something out of ToyTown... the settings menu has an obscure icon that looks like nothing and the most frustrating thing is decoration offers disappear so quickly, giving you no time to save up and purchase. Too many sanctuary animals have been opened and puzzle pieces are now spread over a wide menagerie, increasing the waiting time for a new animal by a MILE. The whole game has become soooo frustrating that I think the developers responsible for all these bad changes can't be actual players..Version: 1.57.151
✓ Hay dayI’m soo disappointed in this game my news paper has been blank ever since i got the app again i have tried re-downloading it and even went as far as restarting the whole game.I can’t do much on the game without the news paper working making the game terrible.I have seen multiple people also questioning this same topic..Version: 1.59.192
✓ Latest update shows Supercell’s greedThis is actually a very good game and my whole family plays it. However, upgrading/expanding things takes a lot of expansion items - the latest update has limited each player to 80 expansion items a day. Why is that a problem? Because it’s very easy to reach that limit very quickly if you have a lot to expand/upgrade. This game encourages neighbourhoods and helping each other - but the latest update makes a mockery of that. I used to buy items that my family or team-mates needed and sell them on. But now with the 80 limit, I can’t do that as I will use my limit and then find items that I need - and then am unable to buy. This now happens every day. I don’t know of one person who thinks this improves the gameplay - it just made a great game worse. This shows that Supercell are trying to make you spend more diamonds on buying items you need, and have added diamond-spending options on Greg’s farm, spin the wheel in the valley, etc. This is encouraging people to spend real money on the game. I get that Supercell is a business, but come on - so much money-grabbing in one update? Wow. Disappointing..Version: 1.44.74
✓ Investigate your faultsI have been playing this game for several years. I am on level 132. I stopped playing for about a year because diamonds (the currency of the game), had gone missing during an event. I reached out to the help/support and they say they investigated but won’t admit fault in the system. I have recently started playing again and during derby event I purchased an extra task. It took my diamonds but didn’t give access to the extra task. I tried again, having to buy additional diamonds. And the same happened so I reached to support to advise of the bug. They asked me to video buying the extra task. As days had expired, surprise, it worked but buying the extra was of no benefit by this point. Buying, on a deal 50 diamonds are $1.49. So it isn’t the money it’s the point!! Being told you are not truthful for 20 diamonds is insulting. Fix your game. Stop ripping people off. I am sure I am not alone. So if you too lost diamonds, got NO help, then post your story here. It’s a great game but there ARE fault’s happening that need to stop and help/support should be just that! You are not alone. Collectively we can fix this..Version: 1.57.175
✓ What happenedI love hayday, if I’d have left this review yesterday it would have been 5 stars.. but this new update is terrible. Sure it’s all cosmetic, but it went from being cute and easy to navigate to being hard to read and look at, the fonts are slightly different, the logos are all different. Why do game companies feel they need to change things that aren’t broken? The old layout was so much nicer than this one. 👎🏻.Version: 1.57.151
✓ Bring back the old versionI’ve been playing the game for 10 years and while I understand the want to modernize and give the game a facelift, I don’t think perfection should have been messed with. The new icons look cheap and it’s more difficult to use the production machines now. Would love if there was an option about which version people wanted to use to find a happy medium or something. Also never got the free diamonds for getting the update. Why force and update and promise something in return and not deliver.Version: 1.57.151
✓ New updateI hâte the new update, I hate the way it shows the level progress bar 🙃 it looks so lame and weird now. Bring back the old hay day.Version: 1.57.151
✓ Farm passI bought the farm pass twice. They took the money out of my account but they didn’t give it to me both of the times. I contacted them and they said “there’s nothing we can do to help you”. Either give me my farm pass or a refund..Version: 1.50.129
✓ I have a love/dislike relationship with Hay DayFirst, this is the first game I ever downloaded when I got my first smart phone…about 10 years ago…maybe more. I played it every day pretty steadily. Then I stopped and started, stopped and started for a while. Here’s what bothers me and why I stopped for a while:I’ve played every day, several times a day for a week and I’ve received only two land deeds. I have maybe three or four. I need 12, 16 and even 40 to 60 for the land across from my farm. It’s dang near impossible to get deeds. The other thing that bothers me is, it’s also dang near impossible to upgrade my barn and silo now. I have plenty of two items and have been stuck with only 4-5 of the third item for the longest time. The last thing that bothers me is it’s again dang near impossible to get diamonds. I would really truly appreciate if the developers would make all those easier to get. Now, I love that the crops don’t die if you don’t harvest right away, your animals don’t die if you don’t feed them and so on. We all can’t be on our phones playing games all the time. So that’s a major plus! I love well everything else about playing the game. I love being able to buy rabbits and puppies and kitties and donkeys and such. I quit playing the other farm games and really don’t need to have another one other than Hay Day. But it really does need to have those few improvements for me to keep playing long term..Version: 1.54.71
✓ Spring update SMHI am happy for new machine, but moving the colored vouchers to the tab was a poor choice. Now when I go to the lake to make colored lures, I cannot check what vouchers I have unless I go back to the main screen. Really smooth, thanks so much for making that inefficient 😠. I know there could be worse things, but why would you do that? Also, while I’m writing this, some suggestions for new machines, lemonade stand, with different flavors, soft pretzel stand, with pretzels, pretzel bites, pretzel dogs, distillery for beer, wine, mead, new town building, a bar and grill. Also, could you do something better for higher level players when they level up, 12 diamonds is a yawn, no incentive at all and every other level up, 1 crop patch? Ugh. Can you do special decorations or something to look forward to when leveling up? Also, for holiday events, try starting those earlier before the holiday, not a fan of getting special holiday decorations the day before or on the day itself. Another idea, please add more pets, no more birds, like iguanas, koala bear, beaver or chipmunk, bears. More water features please. More decorations to buy with coins or vouchers. I really enjoy playing this game, just have a few things I wanted to speak about. Thanks 😊.Version: 1.61.258
✓ Love it but keeps crashingI love the game but it keeps crashing every 2 mins on my iPhone 8plus :(.Version: 1.47.96
✓ No help and support for the valuable customer/playersMy Valley shop is not working. I can not buy an item with my tokens. It’s shaded and not available. I do have enough tokens to buy it. Just don’t understand why I can’t buy this item that I have tokens for. I have a screenshot photo for proof if you put the attachment on here. I’ve been having a lot of issues with hay day lately and yet no help or support from you. If you scroll up on my messages you will see. You guys keep sending me back to the beginning of the querie every time I submit my messages. It’s very frustrating and I feel that hay day is showing me that I am not important. I’m so upset at this because I’ve been playing hay day since they first came out and I’ve poured money on here to support you guys for years and I can’t get help back because my hay day isn’t working right! Please fix my valley and my hay day app. I’ve done everything from deleting hay day, reinstall the app and rebooted my iPad. It’s like a normal occurrence for me. Lost a few decorations in the past when I get them from the mystery mailbox. My hay day glitches and I see my items disappear. If this message does not help me… I will leave hay day. It’s not worth my time and my money. For those interested in playing hay day…. BEWARE!! THIS GAME IS NOT THE SAME ANYMORE!! Too many issues on the app and you get no help from real humans in support when you do have issues. Not worth it!!.Version: 1.55.93
✓ Please take back the updateI love HAYDAY so much, I play it whenever I have anxiety which is often, it keeps me calm. This new update is awful. I haven’t been able to play since I was Forced to update it. Please please please give us back the original design..Version: 1.57.151
✓ Game is crashy and inferior copy of townshipI’m not even to give this game any pros...because there are none. If you’ve ever played township, then played this, you’ll learn that this game is nothing but a pathetic copycat, and worse in virtually every way. Collecting animal products is also a hassle, as well, as if you spam your cursor over them to get the materials quick, there will inevitably be 1 or 2 that your cursor doesnt seem to hit perfectly on the nose, so it doesn’t count. After having multiple times of spamming the cursor over creatures and this same thing happen, I’ve just come to live with the fact that I played a better game before this. There is also a lot less to do than township. In fact, I play both games and only return to this one when crops are ready. The only interesting thing about this game is the newspaper and gathering mats that help to build up your barn and silo. But even this get old, boring, and irritating. People camp that newspaper, so you have to quickly spam through the pages to find someone selling mats or they’ll be sold within a few seconds. Everything about this game was just copied from Township. Even the actions of farm animals are so blatantly copied, it makes me gag. For instance, the pigs point to their mouth when you’ve harvested them and they’re hungry. Exact same thing as township. Don’t waste your time playing this trash. Its like a poor remake of a classic. I’d give it 0 stars if i could..Version: 1.48.149
✓ Fishing?Love this game HOWEVER, since the update, every time I go to the fishing part, the game shuts down. If you fix this I will give it a 5 star..Version: 1.45.100
✓ CTGAMES12I have been playing this game for 5 or 6 years now and on the whole have loved it. Don’t mind indulging in a few quid for some extra diamonds. But........have noticed recently that some areas of the game when using diamonds to fast track has very obviously been preset to not deliver what you need, so take care if you are like me and using hard earned cash for diamonds as it’s not always going to benefit you.......particularly in the town derby tasks. It’s a real shame that the makers have chosen to do this, it’s by no means a random selection of visitors that you will receive so don’t use diamonds to speed up your new arrivals in town if you need quite a few - it will take a lot of your diamonds/cash (I needed 5 specific visitors for a derby task and spent 64 diamonds, for 88 new visitors, not a single one was what I needed!!) This is a regular occurrence in town tasks. Other than that it’s a great addictive game with some brilliant new aspects being introduced all the time. Just beware of what you use diamonds for if there’s no guarantee......Version: 1.43.150
✓ Can’t connect to old accountI used to use Facebook to connect to my account but it’s some stupid “super ID” now and i have no desire to restart from level one.Version: 1.60.215
✓ DISTURBING/VIOLENT Ads NOT ALIGNED with Hay Day, a game for all agesHay Day is literally the most enjoyable, peaceful, thoughtful game that is fun yet also encourages thinking and project management skills. It is great for and played by many kids and adults. BUT there is a VERY DISTURBING negative about Hay Day. I am always very shocked by some of the totally misaligned ads such as the very violent Age of Z, some mid-evil times women servants game (forget name) and Now some “choices” game that appears to be a soap opera themed game & advertises making choices about pregnancy created through infidelity & the like. So you’re peacefully farming with cute animals, then watch the little stage show/game ads to earn free things and get shocked by ads for totally non-peaceful, disturbing games. Even as an adult I am shocked and disturbed by the ads and DO NOT want to see them. For both my kids and my adult self who likes to play, I am so disturbed and disappointed with some of your ad selections for Hay Day. There are some totally inappropriate, disturbing and in some cases very violent games that DO NOT align at all with the very pleasant, peaceful, kind, wonderful game of Hay Day. Do something about this please and think more carefully about who your audience is when choosing ads for certain games. Be smart about such things for goodness sake please!!!!!.Version: 1.43.150
✓ Move entire farm blockI would like to request a feature where you let me move my entire field block where crops grow instead of having to move those tiny field boxes one by one. It would really help me easily make my farm more organized by spending lesser time. Please and thanks..Version: 1.56.108
✓ Ongoing fixesHi Hay Day Team Love the new valley, unfortunately I don’t always get the (sun bursts) that are the rewards for completing tasks, also have missed farm rewards for spinning the wheel, I get the reward but when I go to use it, it has gone I understand that it is a challenge to stay on top of all the glitches and commend your efforts thus far if you could add my experiences to your list I would appreciate it thanks heaps.Version: 1.43.150
✓ GoodUp to now I’ve quite enjoyed playing this game. Sadly with the last update, my game constantly crashes. To the point that I don’t actually play anymore because I can’t do anything before the game crashes..Version: 1.60.215
✓ Latest updated does not workI get a prompt when I try to launch HayDay that I need to update my version on my iPad (iOS 10). After accepting it, the program directs me to the HayDay app at the Apps store. While it outlines all the new features, there is no download button - just the "Open" button. Pressing "Open" launches the HayDay app and I get the same message that I need to update my application. Now, this is as bad as continuously crashing, not being able to start the game ... this latest update process makes this game useless, none playable ... - no option to run the previous version. I gave it a single star, because I can not play it anymore and while logged in to a hood/derby can't support my team in the upcoming derby. Fix it please - thank you.Version: 1.49.4
✓ Newspaper glitchNewspaper glitches to show up blank constantly. 90% of the time I can’t access it and closing the newspaper or restarting the game doesn’t help. Also happens regardless of internet connection.Version: 1.58.81
✓ Hay day updateThis morning it says update in App Store to get diamonds , I click on download and it takes me to a page with no updates or anything available so click open and it goes back to same message. This is so frustrating can anyone advise how to get on to play or is this an error ? If so please fix soon.Version: 1.37.104
✓ Update crashThis game has always had minor bugs, but since the last update the crash has been catastrophic, and it appears supercell are unable to correct the problem. Since the update I have experienced a total loss of all my truck, house upgrades, the last valley sub game deleted all of the tokens earned at its close. The ability to create alternate farms also crashes and kicks you out of the game when attempting to activate. Supercells answer to this is to gift several tokens and gems as a commiseratory gesture but this does not take into account the length of time it takes for the upgrades chosen to become available with Maggie the builder,and indeed the possibility they will never be available. As a further insult to one’s hard work and many years of play it appears on noting other players farms that this crash has not affected all players. Today for the first time I have actually been searching for alternate farming games and there are certainly many out there to choose from.Version: 1.54.71
✓ CrashesThe game seems to crash everytime a new npc come on screen. my iphone 6s cant handle the game obviously but its says my phone can run it but crashes everytime with less then 5min of play time..Version: 1.47.96
✓ Fix hay dayThis game is very fun but everytime it just crashes and I cant do anything about it.Version: 1.47.96
✓ IssuesI absolutely love playing Hay Day and have had my account for a few years. Recently I got back into playing it and everything was fine, the app then said I have to update it so I did. Since the update the app closes by itself 30 seconds into opening the app and is very glitchy. It’s very frustrating can any one help? I have tried my other apps only happens with Hay Day. I have tried deleting it and uploading it again. I have tried connecting to wifi. Nothing has worked I can only assume it’s whatever was in the update which stated was only for bug fixes but instead of fixing it it gave me bugs/issues......Version: 1.60.215
✓ Banned for trying to get my account back via Support.The support in this game is abysmal, I was banned for trying to “claim an account which was not mine.” When in the exact same support ticket I had a “different person” trying to help me connect my account. The email registered was giving me the “game account not found” error message. I tried to contact support again and the different “person” it sent me to banned me for trying to connect me to my account which the first “person” was trying to help me for… the support in this game is non-existent and they do NOT care about you or your account. I’ve never had a worse experience with player support than I have with this game, any other company will give you more respect than this one..Version: 1.54.71
✓ With every update they break the gameKeep in mind that this is a Freemium real time game. We spend considerable amounts of money on in game purchases, buying services, some of which expire. Plus, there are in game competitions and group tasks, all of which are time critical. It has now been 3 days since I have last been able to log on, as the latest update has *once again* broken the game. Whilst Supercell do concede that the update is not yet available in all regions, they are completely unresponsive to customer enquiries and complaints about this. Every time a mandatory update is released, you can no longer play the game until you have installed said update, yet when trying to do so, there is no update available. Every. Single. Time. Three days and counting on this occasion. It's shocking that consumer protection groups do not seem to intervene. Hopefully with some pressure from customers they soon will..Version: 1.38.187
✓ New UIHello, this new update with the new UI is prettt bad, i enjoyed Hayday for the leveling system where you could see how much xp was needed and how well you were doing, everything now seems very disproportional and just doesn’t bring the same enjoyment i had when playing it earlier. I hope you guys can see this and make improvements as i can’t see myself playing this game for much longer especially as i have spent 20 dollars on the game, it would be a waste to see such a good game go down. This isn’t just my opinion though, my whole neighbourhood and even friends who i didn’t know played think it is terrible and want something done..Version: 1.57.151
✓ CRASHING every 30 seconds! CANT DO ANYTHING!Absolutely ridiculous how many times this has crashed. Even looking at the reviews stating they have the same problem and not a single on has been answered saying they are trying to get to the bottom of this. I really hope this gets fixed because other than this it’s a good game..Version: 1.47.96
✓ Love this game but...I really love this game and I've honestly been playing it for hours. Unfortunately, I don't like the wait times for certain items within the game. The time limit should 2 hours max. Why are some the items wait times exceeding over days now. I get it it's good marketing strategy, but I believe this should be changed..Version: 1.60.215
✓ New updateThe update is awful, it doesn’t even feel like hay day anymore. definitely not satisfied one bit..Version: 1.57.151
✓ Just a Meh farm gameThis game is okay. It is not great like others claim. There are so many annoyances to contend with every time a player opens the game. Everyday there is new “event” going on. That is so annoying. Every couple minutes there is a “customer” that walks up your lane and all they want is the one thing you are trying to save, and they want over half. Yes I said it, over half of what you are saving, they want. Say you are saving saws to cut down a lot of trees, better get used to many customers a day asking to buy over half of them and get ready to constantly say no. The boats always want too much of something. If you don’t spend your real hard earned money to get Tom, you won’t be able to complete boats. You may not even be able to complete truck orders without Tom. The only nice thing about this game is that the crops don’t die. I’ve been playing this game off and on for years now and I’m getting to where I’d rather not play because of all the annoyances. Even the townsfolk have gotten worse. They want too many products and not enough time to get them all. It really seems like the developers have made this so that you either fail or spend your real hard earned money. Play at your risk!.Version: 1.58.79
✓ Good game but glitches are ridiculousI’ve been playing hayday for years now on & off but recently got back into it. I love using it to de stress but the derby glitch is getting out of hand. I’ve contacted support 3 times now in the past 2 months about my derby prizes glitching & not giving me my prizes. the screen starts flashing & i have to exit the game. i wasted my diamonds trying to reshuffle the prizes & i’ve done everything support has told me to do BUT IT DOESNT WORK!! im seriously thinking about deleting this game. I purchase in app payments to make my gameplay more interesting & i feel like it’s all been wasted now. this is ridiculous, please update your software because you’re going to lose customers..Version: 1.53.46
✓ EhhI love this game, i’ve played it since it first came out on my dads ipad and thought it was the coolest. However now everything costs (besides diamonds and coins they always have) and whilst i love new things being added i recently brought the previous farm pass and thought it would be for all farm events as no where does it say each farm pass is an individual cost (and i looked because i wasn’t going to pay if that was the point) only to find out i have lost it this season. That’s not right and there needs to be some very clear words “this price is for one season only” because otherwise people who pay for it will be fooled..Version: 1.54.71
✓ This game used to be great! Now its just a money grab!I have been playing this game for years. Just a bit ago, the farm pass was $6.99, now you pay $16.99? This is a rip off, these games nust want money and are not interested i. their players actually having fun, I am really not understand the increase in price..Version: 1.60.215
✓ CrashesGame crashes every minute and i cant do anything to stop it and it isn't internet related the game closes and restarts.Version: 1.47.96
✓ Annoyed 😡I play hay day every day but when I go onto store to look at some stuff I have to scroll down so that's what I do but I keep accidentally pressing things which cost diamonds. If I accidentally buy something which cost diamonds I lose the diamonds and can't get them back. For me I only get 1 or 2 diamonds each time I level up so it takes ages for me to buy something I really want to decorate my farm with. To make this game better(than it already is) plz add an extra button asking the players "Are you really sure you want to buy this"? This would save ppl from getting annoyed at this game or even worse stop playing it. Plz do something about this or else I'll delete it. Thanks for reading my COMPLAINT. I hope you ppl do something about this VERY soon (I'll appreciate it even more if you do this now than later) and also plz reply to this complaint so I'll be satisfied that you have read this. Thanks.Version: 1.39.93
✓ So broken and customer service is the WORSTOur family really enjoyed playing this together and were happy to spend extra money regularly in support. My son kept having issues with purchasing so over a series of 3 days we attempted many times, many things, changing settings etc but just kept getting a message in-game saying the purchases were invalid. We then received emails from apple saying that we had been charged every time. Obviously apple can’t see if we received the in-game purchases so are not going to refund us but Hay Day support could see the photo of all the charges from apple. It was horrible. Being shafted from emails to stupid automated messages and back again. We were told that nothing could be done unless we were in-game but contact in the game was a nightmare. And when we finally had someone real actually respond they simply said that they couldn’t see anything in-game and then left. It shouldn’t be our problem that their crappy programming left such a stupid bug in the game. So over $50 later and seeing nothing from it and spending three days trying to chase it up and countless attempts at in-game contact and they wouldn’t even give me 1 minute to show them the charges on my sons account. They have lost myself, 3 of my kids, their friends, and my mum as clients because of their disgusting example of customer something because it ain’t service. It is so wrong..Version: 1.41.16
✓ -dramatic vibes-FIRSTLY, I’ve been struggling to feed my farm animals. They’ve been starving and wriggling around, and it’s been heart breaking to watch my sheep shiver sadly in the dirt. The one thing I had been hoping to rely on was Greg’s daily sales. He normally sells great things for a great price. I thought his goods could keep my farm afloat. I was wrong. During the time when I was desperate for cash, Greg sold absolute garbage and almost every five minutes came over to my farm, begging for my hard-earned bacon strips. NO GREG, YOU CANT HAVE MY FIVE BACON STRIPS FOR 10 COINS! So as a final warning, Greg, stay away from my farm or bacon wont be the only thing you’re begging for. AND LASTLY, as I mentioned before I’ve become a little tight on money. I’m saving up right now for a multitude of things such as the juice press, smelter and of course, the boat. And just to rub it in, every time I log onto this app, the fish start jumping and dancing as if they’re saying, “AHAHA YOU DONT HAVE A BOAT, GET SCREWED!” It breaks my heart. It’s not my fault I’m $20,000 short in cash! So I’m sorry, as much as love this game, it breaks my heart to say that no, you will not be receiving a rose..Version: 1.47.96
✓ Worst customer service I’ve ever came acrossThis was mine and my hubby’s all time favorite game. We’ve spent countless amounts of money on diamonds and specials they run every now and then. Well today after doing the update to my phone last night I was locked out of my iTunes and apple account. I logged into my heyday and it said that I had fraudulent charges against my account and I had a negative 179 diamond balance. I contacted iTunes and apple and was told that it was very weird what happened and that it was a mistake and they fixed my account and I was able to log right back into everything without any issues and they explained to me to contact HayDay customer support and they would surely clear this up without any issues. I did. They refuse to help me in anyway. Wouldn’t point me into the direction of anyone else I could contact except apple even after I explained I’ve already spoken to them and they admit it’s an error. So now I’m out of all the money I’ve dropped into this game because I refuse to play a game that rips people off and refuses to help in any way. Plainly told me they wouldn’t do anything and was willing to lose paying game players to rip me off the measly 20 bucks knowing I would of dropped it right back into the game in a week. So yes it is a fun game but if you ever run into any trouble and have spent money they will NOT do anything to help you in anyway but let you leave and think nothing of it.Version: 1.47.96
✓ Fix the connectivity issue!!!This is the first time I update a review and give it fewer starts than before. I wrote this more than a year ago and it has still not been fixed. The moment your phone temporarily loses connection or switches between mobile data and wifi, the app gets stuck. The worst part is that I can still play not knowing (!) I will lose all of the progress since the interruption. Not until I tap on the newsletter or try to visit other farms, then I know because it won’t load. Not until I kill the app. It’s a shame because it’s become impossible to play. Original review: Love this game but please fix the connectivity issue, it’s really annoying to have to restart the app every time there is weak internet. Every time I lose Wi-fi connection (weak spot in the house) & switch to mobile data, I have to restart the app just to continue playing. It seems like the app gets stuck in a loop and ignores the new 4G connection..Version: 1.47.96
✓ BirdsNot impressed that u have to pay hay day coins to purchase a bird house for peacocks but then have to pay real, physical money to get said birds. why can u buy the birdhouse if not the birds?.Version: 1.52.125
✓ The Potential!!!I absolutely love this game i’ve been playing it for years but there is so much potential to grow! the main complaint i get from friends who i’ve convinced to get and play the game and from myself i would say y’all are wayyy to stingy with the rewards. literally i play everyday i’m actively growing and producing but it’s taken me years to get the pets i want and i’ve only been able to expand just a few acres. like for the work amount we have to put in the rewards just aren’t cutting it for us. also the amount of time you gotta wait to make stuff makes it almost impossible to complete boat orders. and why is everything getting so expensive every new level yet i’m not making much more money..Version: 1.56.128
✓ Only for the rich!I downloaded this game when HayDay was in its infancy (as in only a few months old) that was a few years back now. It was a joy to play back then. The challenges were attainable and the bits and pieces you needed to get ahead were readily available and wonderfully priced if you needed to buy. I have now managed to get to level 115. Unfortunately there isnt much to enjoy anymore because its noticeable that the game software has been tightened up and it seems its all about Supercell making money. Now beyond a challenge, its more like... impossible! There are ‘free’ things you are given while working your farm but not a thing that is going to really help you out. In my experience the balance has now been tipped and i feel i can no longer work my farm enjoyably unless i want to spend money on diamonds (in app purchase). These are VERY expensive to buy and diamond packages have gone up a lot over the years. All you have to do is go to HayDay facebook and read the comments to see how frustrated players have become with this app. Graphics are great and issues/bugs are fixed in a timely manner. Lots of fun things happening within the game for sure.... BUT..... if you want to download this app, make sure you have LOTS of money because thats about the only way to get ahead and to keep things ticking over..Version: 1.41.16
✓ GlitchyI’m revising because I’m not so sure it’s a glitch that causes these issues rather it is likely intentional. I tried to make a purchase from a roadside stand and got the message I didn’t have enough storage. I had less than 400 of 450. I was trying to purchase qty of 9. I had to upgrade, used resources I needed for other projects. It’s intentional and disheartening. I love the game, but recently I’ve encountered several glitches. I tapped to add feed to my barn, but it never showed up, I collected eggs for the derby, but the count collected didn’t change. I think it is a really jerk move to have any item cost more every time you buy it (fencing). That’s absurd. It is also absurd that the storage in the barn and silo are not one for one. I can put 15 barn items on sale but only free up one slot for the barn? Provide more ways to get building supplies if you are going to do that. It would be awesome to have an extended select option to move multiple items together. Ideally we could store some production lines (juicer, smelter, etc.). Some items are really similar- pumpkin and carrot pie; silver and platinum. It would be awesome if those were identified in the roadside shops. Please, stop right there if the response to any of the above is that you want it to be more real. I have a job, kids, a spouse, and bills. I don’t want to create another world where life isn’t fair/even and the bosses are pushing me down. I play this game to escape that reality..Version: 1.54.71
✓ I meeaaannnnn... It could be betterI’ve been playing this game for a while now but it's not as good compared to clash of clans, I find it annoying how everything takes so slow to do, and the diamonds are near impossible to obtain, in clash of clans they are way easier and you could add some of these functions into the game, and because this game is targeted towards young children I think you need an easier way to obtain diamonds because it's frustrating to see a thing taking up to 48 hours to complete, and in the mind of a child, they don't have 48 hours they want it now. So even if you put them in the trees or something.... Idk but it is the same with coins, children spend money on everything and can't even buy a piece of wheat from ”Greg” and it's annoying and reminds me of the great (videogame) depression.....Version: 1.43.150
✓ Game keeps crashingLove the concept of the game, it is amazing! Only one problem... the app keeps on crashing on me even though there’s nothing else running in the background and I’m playing on an iPhone 11. Tried to contact your team through support but it’s automated, I asked to speak to a human and it didn’t let me..Version: 1.47.96
✓ Hay daySince you guys switched out facebook login for that other one my account and all progress was deleted i play the game every so often when i have motivation and it was sad to see that all of my hard work was gone with no notice. I’m no longer giving this game the time of day if all its going to do is delete peoples progress and make them start with the stupid tutorial..Version: 1.60.215
✓ Sad!Used to really love this game, but I had a old iPad and ran out of space. So I very reluctantly deleted it. Afterwards I decided to get it back, I was so excited to finally play my favourite game again! I went on it and it was very glitchy, then it cut out only a few seconds after. It does it every time I try and go on it. I really wish you could fix this problem so I can play it again. I also want to get back to my favourite derby that I was in! Please fix this issue, I really hope this doesn’t happen to someone else. Thank you, Shari.Version: 1.60.215
✓ Amazing game but…Let me start off by saying that this game is crazily addictive. It was a beacon of light during some of my most dreary days and actually super fun, and I didn’t expect to engage with it as deeply as I have so far. HOWEVER (big however) as you level up everything becomes SO EXPENSIVE? Even the in-app purchases to buy coins and diamonds are scarily pricey, seeing as the money you are buying is not real… The pick-up orders remain quite low paying (500 coins max for several items that can take more than a day to make EACH) and the newly unlocked farm equipment goes into tens of thousands of coins. It’s gotten to the point where I’m several levels behind in terms of upgrading my farm but keep levelling up and unlocking even more things I need to save up for. At this point I don’t think I’m ever gonna get that fishing boat :(.Version: 1.57.175
✓ New update is horribleI love the game but the new update is absolute crap and makes the game look like it too. Bring back the old design..Version: 1.57.151
✓ Support IssuesI went to help and support to see if I could delete my data/restart the game and I followed the instructions but the only way to restart a game with one SC ID is to delete all the data from all connected games (why must I delete all my connected games?) but I had only hay day so that was irrelevant. It said I could delete my data but there was no way to do it, no button to press and confirm deletion by yourself. So I tried to contact them and was presented with various options by preset messengers and got no where until a the respondent finally appeared to be a person. I had explained my problem and they finally understood and asked me to confirm not once but twice, which I did. I finally thought I could delete my data but then once i answered for them to proceed with the deletion the help respondent stopped responding/showing any signs of response! Honestly disappointed because hay day itself is a good game..Version: 1.46.150
✓ Good app but severely let down by customer supportThe app itself is great, probably one of my favourites and if it wasn’t for the customer support issue, I’d rate it 5 stars. I spent money on the app and the purchase didn’t come through for over 10 hours. They tell you to message Apple support if this happens and when I did, they told me everything was fine on their end and to message the apps support. The app tells you to use their support chat box for help as its meant to be quicker yet I received absolutely no help from them whatsoever. I didn’t get a response at all until over 24 hours later and even then, it was useless. I was quite literally told to go on their website to the help and support page and look there for an answer to my problem, despite telling them that I had already done that. Absolutely appalling..Version: 1.54.71
✓ Horrible updateI am incredibly disappointed. I’ve been an avid hay day player for years now and always thought it worked perfectly. However I am now deleting it as this update has made it so much harder to play the game (in my opinion)- for example, getting continuously redirected to other areas of my farm when trying to queue products in my machines. Never would have dreamed of deleting this yesterday as it’s always been my favourite game but this has left me with no other choice. I hope the game makers will eventually come to their senses and remove this update, in which case I would re-download in an instant. I have left 3 stars because I would rate the last 7 years as 5/5 but unfortunately since the update it has been 0/5. I hope this is isn’t a goodbye to my hay day experience, but instead a ‘see you later’..Version: 1.57.151
✓ It’s so fun, but…I really enjoy this game, but there are many things about it that fill me with rage! They really want to get your money. They make it extremely hard to acquire things (like vouchers) that are used to purchase things in the store (like animals and decor for your farm). There is also a specific type of voucher that are extremely rare to get without purchasing the Farm Pass which is a $4.99 pass that you have to purchase. I was considering purchasing the pass but then I found out you have to renew it each month, I’m not about to spend $5 each month! Another issue I have (that is very specific and promoted me to write this review) is that I just spent the majority of my coins to purchase a machine that is crucial to my game. I was ready to jump right it and start using it, but the machine will take one day and seven hours to build. I feel like real people could build that faster. The problem is that everything in this game takes so long. I understand things taking 30 minutes or even an hour, but I feel like anything over a day is extreme. I’m getting really sick of having to wait for things to be ready to use or plant. It’s a game and it really takes the fun out of it. Overall, this game has many fun aspects and I am slightly addicted! There are just things about it that frustrate me on the daily..Version: 1.56.108
✓ Good BUT ......The game is great, I wonder why the Donkeys and Dogs and horses, were made to look so horrible ,they should be more happy looking, I’m not sure why someone would make them look like that, also the land deeds are very ,very difficult to get, so expansion takes to long, could you not make it say for every 1,000 coins you have the choice of converting, them into a land deed, or may be converting vouchers, into land deeds, it’s very haphazard you can accumulate lots of hammers and pegs but get only a few land deeds it should be even, why not do water rights instead of land deeds for expanding the pond, I find myself trying to decide if I should expand my pool are land , I understand this is a business, but it’s world wide just how much money do you want to take from people,I have in the past spend money but small amounts but some people spend thousands . Moe items in the store, redoing ones that may of been missed by players I do t have the horse jumping fences I would love those, redoing old things would be good and can the visitors actually walk around the farm stopping randomly at places to buy the things rather then stand at the house The other thing I wonder is why I don’t get FOXES I used to have them but now NONE, I had one that stayed in one area, but when I moved things he disappeared, I noticed in some they have loads, some have hundreds, I don’t.Version: 1.41.16
✓ Banned my accountI’ve never written a review before but I don’t know how else to contact them and get an immediate response. I love hay day and have played it since high school. I stupidly used my school email address to set up the account and lost it when I graduated a few years ago. I set up a new account but was still curious if I could get my old account back. I contacted support through the app and they were super helpful at first. When I voiced concerns that I couldn’t find my past purchases from my old farm they bypassed my question of if there’s anything else I could do. They immediately banned me for 31 days for “trying to steal someone’s account”. I’m not some kid obsessed with the game so much that I want to steal someone else’s work. I’m an adult. I had my sister help me sign into the old Apple ID I used and now I have proof of my purchases. Since I’m banned, there’s no way to contact them until my 31 days is up. They don’t make it easy to contact them without being signed into the game. Would love someone to help me instead of accusing me of something I’m not doing. Thanks Update: After my 30 day ban, I sent my receipts that I found to see if they would accept them. I’m now banned permanently. This is ridiculous, I did what they asked me but they couldn’t find what they needed and banned me. I would’ve left it if they told me they couldn’t find anything, but they just banned me instead..Version: 1.55.93
✓ What have you done haydayThe latest upgrade has ruined the interface, made it all look too cartoonish and makes it harder to read. Especially for us with failing eyesight, should hayday be aiming for more not less inclusiveness. Also there is no tech support anymore. Due to a blip in the game months maybe over a year ago now, some of us never regained full farm functionality. I can no longer change my house, truck and stall styles. I can ‘pay’ for them but the changes don’t actually happen. Also I can’t use edit as I get thrown out of the game. I keep reporting it but I get no response, so I have to live with it. It used to be a great game with great tech support but no longer, if it wasn’t for the hayday friends I made I would have left by now. So sad, so disappointing so let down. Bring Nick back, great tech support..Version: 1.57.151
✓ CrashingI love this game and play it often, but recently it’s been crashing. It won’t even let me open the app. It’s quite frustrating. I’ve never had this issue before so I don’t know what the problem is. Also, I checked to see if maybe it needed to be updated but that’s not it either..Version: 1.41.16
✓ The new updateI hate the new update. It’s terrible everything new looks horrible. The buttons make it look bad and I think it should be changed back.Version: 1.57.151
✓ Not happy with new updateI’m really not happy with the new update and I can’t even find where to leave feedback on the supercell website so here I am. The new update has made everything so much smaller. I can hardly see the ingredients a product requires when I go to make it, and whether I have enough. It is so difficult on my eyes and is making playing the game way more fatiguing for me. And I’m a young person with good eyesight! Before the update I would’ve given the game 4-5 stars. Now? Lucky I gave two. They have made it so much more difficult to play with the new update. I really need to them to change it back to bigger :(.Version: 1.57.151
✓ Support service is awful!!I love this game but oh my gosh the support service is just so bad. I purchased three saws from Greg’s shop and immediately afterwards I went to cut down three trees but the saws weren’t in my inventory! I went back to Greg’s shop but the saws weren’t there either (because news flash to supercell I bought everything from his store). I went to the help section and there wasn’t even a section that could accurately describe the problem I was having, which I also see from here a lot of other people are having. When I got to the automated chat with support it was difficult to use because the only options they really had were based off of user errors so I just had to keep on hitting “other” before it asked me to describe the issue. I described the issue and all I got was a “thanks check social media for updates”...um excuse me I kind of want an update to MY problem aka the three saws you owe me. It then asks me if I need anything else, I hit yes because I want to give the automated system an email for me or something so I can talk to a REAL person, and it just takes me back to the beginning of the process. I’m not sure if Supercell is plain ignorant of the issue because they can’t admit they make mistakes, or if they’re ignoring it because they prefer people to buy saws and other things with real money. Either way... boooo 👎🏼.Version: 1.44.74
✓ Horrible customer serviceMy farm pass reset today back to the start! I paid real money for that farm pass and was supposed to have it for 4 more days and it’s gone and restarted. I have videos and screenshots of the error. It happen after I got the maintenance recently On my farm. Also in the valley my rewards are at 0 and I’m unable to spend any of those items that I worked towards. I had almost 1000 of each blue, pink, and green gem and I believe the pink gems were over 1000. I was going to purchase diamonds today to break open the valley piggy bank and buy the rewards for 1100 gems each and now it also says my piggy bank has 0 gems in it aswell. I have spent a considerable amount of money on this game on my account and also on my wife’s account and I’m not happy with these maintenance effecting so much of my farm on two separate things I worked hard for almost a month lol n each to achieve the end goal. My farm pass has reset and also I loose out on the entire valley I worked so hard for an entire month. My truck and my house also reset back to default. So the items that I bought from the builder girl that visits weekly were also a waste of my money! I tried to report the issue from the game app and it will only allow me to talk to “Greg the farmer” and he is not helpful at all!! I’m so mad I could spit. My wife and I will no longer spend a penny on this game and the developers and owners can look into my account and see it’s quite a bit monthly..Version: 1.54.71
✓ The update is HORRENDOUSIve been playing hay day for about 13 months now and it’s truly a game i play everyday and love it, its very relaxing compared to some games which want time pressured things. before todays update i really couldnt have asked for a better game, no matter what sort of day i was having it was always something that made me calmer. however, moving onto todays update and it’s SHOCKING. apps normally update 1 things here or there but today they’ve decided to upend the entire game and my neighbourhood hate it. firstly its become really childish with the icons having changed (the boat, train, town and the farm). when trying to make products it takes much longer to select an item to produce meaning you cant just pop into the game for 5 minutes to make sure your buildings are still running. you cant click on the top of your screen anymore to see what level you’re on, it now is on the left hand side of the screen and i doesnt tell you how many XP you have and how close you are to levelling up and its the same with visiting other farms, its not as easy to see when they need help which is really off putting and i think it might make people less likely to help out. honestly just please please reverse the changes its really unpopular and makes it difficult to use..Version: 1.57.151
✓ Crops and barn items disappearing from storageGood game but I’m getting really sick of collecting my crop and it disappears from storage. Same with my barn storage. Important things (like the rear screws you have to collect to be able to upgrade your barn storage) goes missing. Which makes it much harder to be able to upgrade anything. It makes everything so much longer as I have to wait for more crops to grow or wait to be able to collect the screws etc. it will make me stop playing the game eventually as it’s extremely frustrating..Version: 1.44.74
✓ A good game until you have a problemThis is a good game until you have n issue that involves i game issue or money issue. Reported issue and was directed to provide purchase info, this I did in detail as requested, the response, “we only supply limited support for this game”. The bottom line of this is I have sent $’s on in app purchases and then stopped playing for a period. Upon my return logged in using same details, and ha to start over from scratch, past expenditure benefits gone and when they re provided all detail requested, a they put it, to enable the problem to be resolved, the response is sorry “we only supply limited support for this game, w cant help”. Not good, not professional, not how you treat customers who spend money on you platform,could be viewed as. Rip off. WH.Version: 1.55.93
✓ The shop revampRevamp the shop for gods sake, it’s been like that for such a long time. It’s slow and unintuitive. Redundant animation and slow to open and frankly a huge missed opportunity. I spend almost 60% of the time inside on the shops, visiting a shop and buy goods is my most done and enjoyable moment but that dread after seeing the animation and the unreasonable amount of wasted pixels for the shop entries makes me so mad. Here is my suggestion, show a small icon of what’s inside of the the shop seller entry and show smaller icons of the items inside that shop. Everything can be condensed in that square of one entry. Items get purchased in seconds it’s frustrating to see the “banner” item is corn and when you enter it’s like all the other good stuff. Some who are lucky will open that and other people just cruise through and don’t get the items. From a business perspective if a person gets what he is looking for then they ll have fun and want to spend more time playing this game and will be even more willing to spend money in it. Please I urge you to send more time on making some QOL improvements like this instead of adding features like the truck thing which doesn’t seem to add any really value and makes it more cumbersome to get items. This is such a phenomenal game and everyone Regardless it age and gender enjoy playing. You guys owe it to them to make this game worth their while..Version: 1.43.150
✓ SupportAs a long term player, I am coming on to review and lower the star rating. Getting hold of support for issues is getting more and more difficult. I am fed up of being stuck in a loop when trying to get past the ANNOYING automated responses. This morning, i buy a diamond deco package. Diamonds delivered, deco not. Contacted support, got through the loop of madness. No reply all day. Come back this evening to check and message gone!!! I've had to do the same again.... please do not make it impossible for players who spend money with you to get basic support when things go wrong! If i can't get mistakes rectified, I will have to stop spending money with you. Really disappointing Hayday. I stopped playing your newest game because of the support issue!!.Version: 1.53.46
✓ Disappointing since updatedI have been playing this game for years and it’s extremely difficult to play without spending real money on it. The latest update has made it nearly impossible to play without paying quite large sums of cash, and just shows the pure greed of the game makers. You need scrolls to expand land, and at a special offer price of £8 for five scrolls is insane considering it will take approximately 200 scrolls to expand land fully. You also need diamonds for most aspects of the game. If you played every day for a week, you might earn 6 diamonds. To unlock a space on farm machinery so you can make more items at a time, you might need as many 24 diamonds. Each piece of machinery has nine expansion spaces. The pure greed on the part of Supercell just goes on and on. It’s disgusting. Don’t download this game unless you are prepared to spend a fortune on something that is just pretend..Version: 1.44.74
✓ If you are okay with hard work disappearingI have been playing Hay Day for 3-4 years. I have put up with quirks (like after collecting 4 goat cheese from my dairy it is immediately gone into thin air) I was annoyed and stopped playing for a few days. But after the latest update myself and 3 others in my family no longer get a visit from the spinner wheel truck. It showed up the day they offered 4 chances for scrolls and I was one scroll away from opening the land with the umbrella, so after missing out on my first spin I spent a diamond to spin again and got a scroll. I went to open my land now that I had the 10 scrolls, 36 deeds, 36 mallets, and 36 stakes I needed, clicked on it “poof” all of those supplies were redeemed but the wall was still surrounding the plot of land. I figured I must not have unlocked it and checked and it was still locked but I lost all of my supplies as if it was actually unlocked. I contacted Hay Day support and they replied if I sent them a screen shot of the spinner they’d give me my one scroll back. But, the truck was gone by then, I hadn’t thought to take a screen shot, and it still doesn’t even start to replace the 117 other items I used to open that plot. I am really bummed, I understand there are glitches and bugs sometimes, but this is pretty rotten..Version: 1.37.104
✓ Good game but too buggyNewspaper is always blank, can’t buy other players’ items because I can’t see the ads.Version: 1.58.81
✓ Great game but somewhat frustrating todayI tried to go on to hay day today- 15th April but on the loading screen it said I had to update hay day in order to use it. I then went to the App Store but according to my phone, there wasn’t an update for it yet and I am still unable to use hay day because it won’t update. I don’t know if anyone else is having this problem but it’s seriously frustrating... apart from this fact, my experience with hay day has been great apart from how EXPENSIVE everything is including diamonds and coins. The game is also inconsistent in giving me nails and wood and screws to upgrade my silo and barn, for example: I currently have 7 duct tape but none of the planks of wood so I can’t upgrade and when I see the wood in the newspaper, I immediately click on it however when I get there, it’s nearly always gone. This is really annoying but overall it’s a nice, fun game.Version: 1.37.105
✓ Good as long as you don’t need supportI’ve played this game for years and I get that it’s free, but now you can’t chat with support anymore. If you have an issue it goes through this automated system and then spits it back at you if it doesn’t perfectly match their expectations. I’m really disappointed with that and am giving 1 star until they fix it or address my concerns..Version: 1.52.130
✓ So I guess it’s good if you want something to pass time?Well hay day is quite boring if you want an active game, but if you want a time passer I’d recommend. It takes a long time to level up and there is a lot of waiting. That is the main reason. It doesn’t really represent a real farm. You don’t have to give water to the animals and they never get ill. You don’t have to water crops. It’s not fun when it takes maybe one and a half hours to level up and even more hours to harvest crops, collect milk, eggs, pork, and make a building. Please make valley and town unlock at a lower level. I just get bored being low level having to wait so long to be able to do much. Maybe make it unlock at level 15. I’m only like a level 12. It takes so long to level up, hence why I am asking you to do this. I mean it would be lovely to unlock those now. Up to you, after all your the ones who made the game. Please get back to me..Version: 1.56.108
✓ After update in April 2020, cant open appI love this game but Over the last 3 days, I am unable to get into the game. It starts loading and then cuts out and back into my home screen. I understand from tech reviews that multiple others are experiencing the same issues and if I uninstall and reinstall the app, I will lose all my progress and I am on level 42. Please fix this..Version: 1.46.149
✓ ANGRYI LOVE HAYDAY SO MUCH!!! But THEY LOST MY PROGRESS AND MY FARM! Very sad I loved hayday #life but I don’t think I can make a new farm because of the sadness I am feeling..Version: 1.60.215
✓ Farm pass got expensiveIn new update farm pass price got changed from $7 to $17 CAD which is ridiculous. I won’t be paying $17 CAD for farm pass. Please don’t ruin this game because of money..Version: 1.60.215
✓ DisappointedI been playing for years. Lost my original farm and to start over. Here’s the issue. I noticed like now with the Halloween competition and this happens a lot anytime your trying to earn decoration or items to expand: the issue is it will cheat you out of the item you worked hard to earn. Like now I selected to make the red popsicle and I only needed 3 to gain points toward the next prize. I already made two popsicle and now the third one was done and I tapped on it and it didn’t give me anything. It still shows only two popsicle instead of three. It does this a lot! Like there’s a glitch all the time or they set it up to keep you from advancing. It also does this when you select an item from the horse race. For example you will see a lot of people that need help with their farm but as soon as you select from the horse race to help like 10 people all of a sudden you won’t see very many people that need help. It’s like they suddenly disappear. Same goes with earning diamonds. It cheats you out of the number of diamonds so you can’t speed up an item your making or add extra slot. I’m about ready to quit playing. It’s frustrating when a lot of the items you need; take forever, hours to make and then it doesn’t count that item toward your total..Version: 1.59.192
✓ Lost my farm(no sense)Why i can not Connect with facebook what is this??!!!.Version: 1.54.71
✓ Great game, but no supportI recently began playing hay day and was enjoying it so went to make an in-app purchase for extra features. My money was taken straight away but I never received the items. The FAQ and Google said for me to request a refund through apple so I did that and then tried a different device to try buy it again but the same issue occurred. This time I contacted support as some people had said they were able to have the purchase processed this way. The first person seemed promising and asked for a screenshot of my purchase. The next person apologised for the wait and suggested refunding through apple. I replied to reiterate that I had tried this previously and was hoping for advice on how to fix the issue, but at this point a third person came in and said they cannot help me with this issue and not to contact them again for a while, then closed the chat. This in-app issue seems to be quite widespread and with no support or alternative options to troubleshoot it makes for a VERY poor user experience, and has very much made me not want to use the app again..Version: 1.54.71
✓ Revolting UpdateThe new “modern look” update is absolutely horrible. As someone who regularly spends money on this game’s in-app purchases, I am disappointed in the devs for making this ugly and unnecessary decision. It’s horrible on the eyes and no one asked for it. I don’t think I’ll be returning to play Hay Day or any other SuperCell games again. These changes to the mechanics, and more importantly, the aesthetics of the game are genuinely bothersome to look at. I’m not the only one to complain about these disgustingly cheap looking designs. No one asked for this “modern” update!! Don’t fix what ain’t broke. Listen to your fanbase. We call for you to bring back the old look entirely. Until then, I’ll take my time and money elsewhere. Shame..Version: 1.57.151
🙂 Hay Day Positive Reviews
Hay Day works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Hay Day.
⛔ Hay Day Problems
