Google Drive App Negative ReviewsGoogle LLC

Google Drive Negative Reviews

4.76504 star

Total 82 Negative Reviews

Google Drive App Complaints & User Negative Comments

Google Drive app received 82 complaints, negative comments and reviews by users. Can you share your negative thoughts about google drive?

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Not perfect but I love itThis app gives me a way to work with files on my iPad. Even better, since I use Google Drive to back up my Mac Mini, I can access those files on the go too. There are a few ways it could be better but it's already pretty good..Version: 4.2017.47518

Terrible mobile download qualityI've been using Drive and Dropbox simultaneously for a while now. One of the biggest and very critical reasons I don't use Drive much is due to the fact that the image downloads to a mobile device are terribly compressed. I conducted a number of tests over multiple devices between both Dropbox and Drive with the exact same files and every single time I landed the same results. The image downloaded to a mobile device (no difference on desktop or laptop) reflected a drastically reduced quality when uploaded and downloaded from Drive vs Dropbox. Regardless of how the image was selected for download via Drive, I always had the same outcome, a disappointingly low quality download of what was otherwise a very crisp and hi res professional quality capture. I'm very surprised that this hasn't been brought up more and addressed but it seems most people aren't noticing how terribly compressed the images are and how badly it is impacting the quality..Version: 4.2018.40201

Tug of war with all of us in the middleThe windows desktop site always worked fine until recently. Since google drive is used by hybrid iOS/Windows users as a bridge service, this makes the app useless, because accessing a batch of uploaded items on a desktop for use with desktop only apps is impossible. Google Drive has already sucked several hours from my day twice in the past week. All other websites and cloud services are operating at their normal speeds, so it is not me. These giant companies are so hard up to force users into using only their proprietary suites of services that they’ve become crappy and inefficient. Where these services once made life easier, they’re adding new crap for us to do every darn day. I’m sick of it. And Google, you should really fix this Drive issue. You know it exists. There are forums dedicated to it. Do you throttle your users who aren’t fully bought in to your data mining scam?.Version: 4.2019.12208

If only the big players would play together...So individually these apps all have their strengths and weaknesses but above all why I won’t rate Google Drive, iCloud Drive, One Drive or any of these fools software higher than 1 star is that they all extract funds from us for using their software yet they don’t play nicely together from a sharing perspective meaning I have to fork out money for each platform to make the most of it. I think this is utterly ridiculous and its about time people wake up and demand that instead of consumers paying the price for the lack of integration between these software giants they wake up and realise who is actually paying for the use their software in the first place..Version: 4.2018.13303

Really good, but where is my team driveI use this all the time, for all work documents. Now our organisation has installed team drives but I can’t see them on the mobile app. This is a massive oversight to not have this functionality in the app - It becomes unusable! When will team drives be included???.Version: 4.2018.09208

Great tool unless you don't have IOS 11New update is not supported with IOS devices lower than IOS 11..Version: 4.2017.35501

Can’t change my profile picture🤬I can’t change my profile picture and I want to change it..Version: 4.2020.14202

Adding a printerInstructions for adding a printer are very unclear.Version: 4.2020.48302

App crashesThe app always seems to crash when I am flipping through my photos that I store on the drive. Quite disappoint as it is where I store special photos to be able to share them. Please fix the bug..Version: 4.2020.12203

Hard to navigate and move filesIt was supposed to be way easier to manage files with touch screen devices. More intuitive. Just drag drop with your finger. That was what was promised way back before there was an iPad or any of these touch input devices. We’re not there yet. Drive is way too clunky - excessively demanding that I click and click and click, just to move a file. Actually I can’t figure out how to move a file. I’m sure the option is there but I haven’t clicked on enough menus and sub-menus yet to find that option. Hum... Well keep iterating Google UX team. You’ll get there eventually, or someone will..Version: 4.2019.22204

Please allow full resolution photo downloadsThis app was excellent, until Google removed being able to download photos stored on drive as full resolution. Google photos completely does not fit my needs and I require google drive as a means of transferring full quality image files to my iphone for business. For months now I have failed to download full resolution images as I was previously able to and I now must use my web browser to perform this function. As my most dependent feature is not possible I have rated this app from a five to a one until it has been dealt with. My many emails to the developer have been ignored.Version: 4.2018.09208

Needlessly complicated trash.My primary purpose for online drives is to transfer files between multiple devices, I have never come across one that makes the process such an arduous task as in the new Google Drive. It used to be you could select everything you wanted, click a little arrow and all your files downloaded. Simple, straightforward and efficient, so obviously Google had to ruin it. You can no longer download multiple files at once, the arrow is gone and there is no download in the three-dot menu like before; instead you have to go into each file, individually, and tap on it to download. I was always taught that good UI design should streamline a process, not add a dozen extra steps. Apparently modern Google disagrees..Version: 4.2020.24202

Solid system for backing upThis does the job but there are some aspects that could be more user friendly. The app needs more work. It’s so easy to upload duplicates - it would be great to have a feature that prevents this. I think the app for the iPhone could be better too - surely so many ppl use the app directly because they take most photos and videos on their phone? I would like to see a feature that automatically uploads photos without having to select as well..Version: 4.2017.43506

Trash like yo momI can’t give one star because joe mama.Version: 4.2020.48302

ProblemsVery difficult to view PDFs..Version: 4.2020.48302

It’s good but could be better.I downloaded this because I was having issues with my iPhone and I was afraid of losing my photos. I was happy with the unlimited storage, however I have close to 8000 photos. It took me a very long time to go through and click each picture individually because there is not a “select all” button. This is highly inconvenient and time consuming for anyone who is using the app for the first time and trying to backup the photos they already have. I know not everyone has as many as I do but even if I only had 100 photos that still would have taken a while. Then to make things better (sarcasm) when I finally finished selecting all of my photos and then hit upload, it said “uploading”, and then it just stopped and went to the homepage. It did not upload ANY of my photos. Also I had to leave the room for a moment and my screen locked, when I got back on all of the photos I had selected, had been unselected and I had to start all over. Please fix these issues..Version: 4.2017.42104

Always ruining your products with updatesThis used to be a beautiful app. But for some reason you got rid of the passcode lock for different accounts. WHY?! Why did you do that? That was such a good function that you got rid of! Just like you ruined the once amazing mobile google earth app with a horrible update. Stop ruining your amazing products with horrific updates. I'll give you 5 stars if you bring back the passcode lock for accounts and undo the damage you did to the google earth app.Version: 4.2017.43506

Magical but some problemsIs it just my imagination or do files stop uploading when you put your phone down and it goes into automatic sleep.. means you think your photos were uploading when they weren’t. Also, it won’t let me upload multiple photos from the Photos folder/app so I have to go into the Drive app to do that. Also don’t really like the tiling in the folders as there is no option to turn off the name and borders or reduce the text size. Also loading time of thumbnails isn’t very good. Apart from that it’s magical..Version: 4.2019.10204

GgThis is a bad app.Version: 4.2020.48302

Issue moving files and foldersI generally love Google drive but the iOS app used to be sooo much more user friendly when it came to moving items between folders. You used to be able to press on an item's icon, it would drop to the bottom of the screen, and then you could drag it right into to the folder you wanted. Now, every time you want to move any item, you have to select Move and then begin at the very beginning of your drive and click through every single folder until you find the one you want! Am extremely tedious step backward in design :-( Please consider switching back to the more mobile friendly style of moving items that you used to have. Please also add the ability to ADD TO a folder instead of totally moving an item into a folder... On computers, we can click Control and then the green Add button to add an item to a new folder while also keeping it in the original folder..Version: 4.2018.50205

Terrible productDoes not update. Need to constantly refresh. I deleted it..Version: 4.2020.48302

Easy storage, but missing the key features to make it a great appI’ve been using google drive for years now, and for a long time it had been my go-to for digital storage, but the lack of updates to certain key features over the years has made it less appealing as more advanced softwares like Dropbox. It’s even missing simplistic features, like the ability to edit modification and creation date, or clear the drive activity log, or at least hide it in link sharing. These are simplistic things people have asked for for years and have been ignored, and has made storage on drive messy and unorganised. Other wise, the app works great, if you just want storage space and none of the details.Version: 4.2019.18202

Total chaosEvery time I get an email with a file shared by drive, I cringe. It means that there’s going to be a problem. I end up keeping docs open because it’s impossible to find anything in my or someone else’s drive. Totally non intuitive interface. Never have the right permissions. Etc..Version: 4.2019.06203

Terrible app.This app is bull crap. It has no point. When I open it, I burst into tears. Please get rid of it immediately..Version: 4.2020.48302

I hate thisYou are the worst.Version: 4.2020.48302

OK but not on par with DropboxAs a small business owner I have a G Suite account and Google Drive comes with that. However, I still pay for Dropbox because I find it is a better solution for work and there are some annoyances I find with Google Drive. For example, I have a folder of product photos in my Dropbox account. I have this set to “offline” on my iPad so I can show customers photos without an internet connection. There is no way in Google Drive to make a folder available offline. You have to select offline for each file individually. Can you imagine doing this with dozens or 100’s of photos? How about when I add a new photo? I would need to remember to make it available offline. That is just inconvenient and not well thought out. I think many of the reviews on here don’t have experience with other storage services. I think Dropbox has an advantage in that their business is storage and they are 100% focused on that. Google on the other hand has their focus spread between many different businesses. I wish Google would focus on their Drive product and make it on par or even better than Dropbox. It would save me $120 a year..Version: 4.2020.34203

Google is not Google anymore!Finally, Google drive becomes the worst experience cloud storage in the most of free cloud..Version: 4.2019.51203

ABSOLUTE JUNK!!!ABSOLUTE JUNK!!! This app will not allow background uploading, which makes it almost completely useless. You can only upload or back up your iPhone data when the iOS Google Drive app is OPEN AND SHOWING ON YOUR SCREEN. That means you CANNOT DO ANYTHING ELSE ON YOUR PHONE!!! Considering the fact that a tiny little video of just a few minutes length could take an hour or more to upload (regardless of what network you are on!), and if you want to back up, say 10-12 videos you’ve taken on a family outing, you’re SCREWED, because this means you won’t be able to use your phone for 10-12 hours!!! And YYYEP, even if you are, let’s say 99% done with an upload/backup, and a call comes in that you HAVE to take, or if your phone goes to sleep (OMG! TURN OFF AUTO-LOCK before using this app!!!), GUESS WHAT, when you go back to the Google Drive screen you will find that the app has screwed you, and you HAVE TO START ALL OVER, meaning you just wasted the last 12 hours of not having your phone! What a filthy, disgusting, and utterly UNUSABLE APP!!! 😡😡😡.Version: 4.2018.48201

May be the best, but not greatI’ve used Google drive for years. I needed a system to keep my files in sync across multiple computers and platforms, and it seems the best option. That said, the desktop version that resides on your laptop or computer is the best aspect is that allows you instant access using your native apps. However, it can literally take days to sync 30 to 50 GB between one computer and the cloud, even when all of the files have already been uploaded from another computer. That’s ridiculous and I have no idea why he doesn’t scan and identify all the common files dramatically faster. Access to Google Drive via the web is critically important and is fully functional for all contemporary file types, but online search and organization of Drive is clunky and much slower than working offline, especially on a Mac..Version: 4.2020.30201

So dumbThis app has to go like its full of crap and keeps on crashing like get a life.Version: 4.2020.48302

Not syncing with the Google Drive in cloudThe concept and app are great. But the big issue is while all data in the computer’s google drive can be synced with the cloud, iOS app does not have the capability of seeing the latest changes and additions saved in the cloud. We need full transparency between cloud, computer and iOS drives. I am continuously updating files in the Google drive but iOS drive shows me the old version of these files and does not show any new files that were uploaded to the cloud by the computer..Version: 4.2017.47518

Viewing documents in foldersThe filter system needs more standard settings. Also the document names are not fully visible in the file so when trying to attach a document it’s hard to tell if you have the correct one without having to go into the document. Instead of beeing able to reed the full name. Grouping of PDF and word or excell documents together would be a helpful option..Version: 4.2018.46202

Get your info straight!Latest update says i cant load it since i need OS 10.3.3 or higher. I have 10.3.3!!!!!! I suspect you mean must have OS 11 but didn't say this ... this just makes me angry and isn't acceptable from a user standpoint..Version: 4.2017.35501

Terrible for watching videos on iPadI have a 2017 iPad with all the bells and whistles and updated iOS. I watch intructional videos from a class. I don’t want to download the videos to my iPad The interface for watching is clumsy. Click upper left to switch to a screen where you can pause or move forward or back, click upper left to a screen you can close the video or expand it. Really? Can’t it all be on one screen? I frequently pause the videos and use another app, come back to the video and it won’t load, just a spinning indicator of it loading. I have to close the app and open it, search for my video all over again, scrub forward to get to my last viewed place and start over. I can’t believe Google would develop an app that is so clumsy. I tried watching the video reduced in-app and it plays, but if I pause it won’t reload. I don’t have a choice to use this app for these classes. My only option is to download to Dropbox..Version: 4.2019.24206

File available offline bugGreat app, but after a bit of use the file available offline bar would pop up without me making a file offline. I’m not sure if it during more storage or not, but it would be nice to have fixed..Version: 4.2020.48302

Great app, but i wish links opened in the app, not in browserI’m using an iPad Pro as my main device as much as possible. On the whole I think it’s brilliant. However, there are two things that cause friction. Firstly, as a gSuite user I am opening slides, sheets and docs frequently. The visibility of those files in the Drive App seems oddly inconsistent with each of the other apps. It doesn’t seem to list all my latest files by default. More annoying is when I follow a link to a doc in - say - Slack - it opens in safari, so on a couple of occasions I’ve found myself comment on files in the browser, and thinking they’re not in the app doc which is a bit disorientating..Version: 4.2019.46202

Update wrecked itUsed to be able to listen to my music production through the drive app for my job. However, now audio will only play for a minute, and then I believe the app crashes. (At least, the music player part does, anyway.) As the music just stops. I believe this happened with the newest update, as I could listen to full songs on google drive before. I could have it run as a background app on my phone while doing other tasks, now the music just stops after a minute..Version: 4.2020.20202

Google has Abandoned Support and Compatibility for iPhoneDrive has become totally useless on my 7plus. Started having streaming issues about 6 months ago. Most videos won’t play or stop part way through. I struggle to open photos most of the time. I don’t know what happened. Phone has been reset. Completely reset to factory. App has been deleted more than once and reinstalled. Every successive update gets worse and worse. I really think the reason is competition. Regardless of the numbers of Apple users, Google just doesn’t care as a priority about non-Android phones and making sure compatibility is there. These issues have been going on for so long I honestly feel like Google has just abandoned support for iPhone. As I was told from one Google employee, Drive is not meant to stream content (even though it’s my own and I PAY for storage). It’s simply meant as cloud storage. I have gone from limited use to now, after the latest update, not being able to stream any video or even open a photo from my account. This isn’t some third party created app...this is Google. I seriously can’t understand how this is possible..Version: 4.2018.09208

Total bsThis is the worst game I ever played.Version: 4.2018.48201

SlowApp keeps force closing and won’t let us open it.Version: 4.2020.48302

Uploading Takes AgesIt literally takes forever to upload a video less than a minute long. By the time it uploads, the sun will have swallowed earth, scorching all in its path and then it probably doesn’t matter that I’m trying to upload something at that point..Version: 4.2019.06203

Can't update!Update says I need 10.3.3 which I have and it won't update..Version: 4.2017.35501

Could me amazingFirstly, Google Drive does a generally good job but it could be better. First, after you create a doc using the plus button it drops you back at home tab, not the same folder where you created it. Second, if you go look in the folder where you just created it many times it won’t appear there for a while which is confusing and frustrating as you don’t know what happened. Third, I think because Google wants to give fast response time it will sometimes show empty folders that are definitely not empty, and after some time you’ll see the contents - again frustrating and disconcerting. What I’d like to see are simple voice memo and notes options added to the plus sign. It could make a great job of that, especially as they retired the api that let other apps update the drive with notes/docs/voice memos..Version: 4.2019.32200

No settings for sync frequency! Or a button to force a sync.It is amazing to me the difference in the actual files within Google Drive on my laptop and the Google Drive on this device. iPhone 6s Plus. Lots not syncing. There are whole folders that are on the laptop app and not on the phone app. Wifi is working. Settings of iPhone say to allow data and all of that. So, I go searching for a sync button to force the operation and it doesn’t appear to have one. I know you can “pull down”. Doesn’t seem to work. However, files are still missing on the phone. While I gathered a picture in an email and hence needing to upload it to a certain customer folder... the folder is just not there. Open Google Drive app and the folder is there. Laptop app=visible (where I created it). Mobile app=visible but no when I hit the upload button to save this picture to this particular folder. As I’m scanning the option of customer folders with my eyes, I see many new customers folders missing. Suggestion: increase settings available to users so that they can force, schedule these syncs. Also, check how this iPhone “upload” icon fetches the info Google Drive. It’s not working and seems to be a version of the distant past. Pretty depressing to leave the office knowing you uploaded stuff, your trying to continue your work while traveling and it just won’t get done because Google Drive is failing to allow me to add files/pics/docs from multiple entry points. Please help!.Version: 4.2019.16202

General review “below font is white by default”Hard navigate somewhat complex tasks. For example copying a folder or a document and moving it to another folder. Also, when data ting documents with others I wish there was a way to put time frame for sharing. Lastly, I wash google drive or google doc were suitable with apple pen so I could write on the documents I upload or have as google doc. For some reason my font is white I can’t even see what I am writing right now. Come on google stop making silly mistakes like this..Version: 4.2020.26200

Drive is a lemon.The filing system is dumb. We need to be able to tag files. Having everything searchable by name is stupid. Because we don’t know what files are called when named by other people. And they are then in a shared file, so we have to go back to the email notification that you got when the file was shared. Who wants a email clogging up your inbox. It’s clunky and poorly designed..Version: 4.2020.04202

Google Support is a scamI’ve used google drive for almost a year now for my personal email account. My credit card expired recently and therefore my service. When I clicked the renew subscription button it automatically brought up a screen where I proceeded to pay for the annual price instead of monthly. Only to find out I had paid for a subscription on my work email as opposed to my personal. I immediately requested from support that the funds be applied to my personal account to which I was told that could not be done. So I requested a refund and was told no. Support has for over a month been telling me “they are looking in to it” for me only to find the same response each time I follow up with them. Separately I chatted with them via “chat” for over 45 minutes to find the same answers, no refund no switching to the correct account no help. I’ve had start up companies and small businesses provide quick no questions ask help and get google a giant cannot apply my mere $20 dollars to the correct account for which my credit card expired in the first place..Version: 4.2020.40205

Unintuitive and lacks basic functions in desktop web appI just want to manage my files in bulk. If there is a way to select multiple files at once, google has kept it very well hidden (not even in the kebab menu). This is a basic idiom which has been in use on the desktop for decades. If this is the best google can do it’s pretty disappointing. Also: “recent” seems to include files I’ve accessed recently but the recent folders I’ve accessed don’t show up. If I have to open up my laptop and use the web app to get basic work done what is the point of this app? I can understand why basic features missed from the mobile site but a native app has a lot more options.Version: 4.2020.14202

Love it....but it just keeps crashing :-(Downloaded this to get into the habit of backing up my photos on my phone and for a forthcoming holiday where I really wanted an app I could back up photos daily on. This is it. And it’s brill. And it has a user friendly interface.’s so incredibly frustrating as it just keeps crashing. I start to upload photos, it freezes then the app shuts down. So I start again. And it does the same. Then it works fine for three goes then does the same. I’ve updated it. I’ve tried uploading a reduced number of photos or videos at a time. And it still does it. If it wasn’t for that this would’ve got 5 * but it’s so unreliable and time consuming currently..Version: 4.2018.30205

Loss of functionalityI used to be able to click ‘send a copy’ and then hit ‘Save Image’ to download media into my camera roll on my phone, now that function has gone and I can’t see it anywhere else in the options. That was basically the only reason I used this app so now it’s basically useless to me. I don’t want to open the photos in other apps, I just want to download it onto my phone!.Version: 4.2020.10201

Drag and dropApart from the fact that the app changes literally every day, its very nice to use. I loved, and I say loved not love, the feature of dragging files in folders. This has disappeared. Now when you go to hold down and select files, you can no longer drag them into folders. This was intuitive. Bring it back..Version: 4.2019.28203

Does what it needs to do poorly. A few pet peeves of mine.Google drive’s inherent problem is you can’t select multiple files on google drive, thats why i had to download the app. My goal is to mass select videos my friends have shared then use the ‘make a copy’ option to have it in my drive. This wouldn’t be a problem if we could delete whats in ‘shared with me’, it keeps piling up with stuff I no longer need and cant delete or sort out. Problem with the app : When i need to make a copy of a video others have shared to me, i click on the triple dots (...) this only works for individual videos. I can select multiple files in the app, after that i click on the triple dots ... No ‘make a copy’. or any of the other useful option available in the single file option. Please implement mass selecting files natively to google drive (the website not the app). Also add the useful options from the single file selection to the multiple selection in both the website and app. I swear people working at google don’t actually use google services like google drive because of how bad it is. Theres just too many things to fix, we live in a technological era and yet convenience is clearly not considered by Google of all places..Version: 4.2020.40205

Convenient but disorganisedConvenient free space with sharing capabilities (but only to other google users). However, it is annoying to organise and is an online tool only (offline is a waste of time). Especially difficult is organising folders and files that have been shared with you. Google assumes you will access shared material using Google’s search for key words - fine if the title or contents contain that exact key word, but if not, that material is effectively lost. There’s also the problem that searching on a particular word can distort Google’s data profile for you, even if you’re only using that word to locate a file on a unrelated topic (e.g. the technical paper with the metaphor about ‘cheese’)..Version: 4.2019.12208

Suddenly stopped workingToday I was using Google Drive to upload and backup my photos. Everything was working fine but then suddenly after uploading a few months worth, it stopped uploading. I’d try to upload a photo and it’d load as it usually would but then it would vanish upward and not appear in the group of uploaded photos. I tried refreshing and even closing and reopening the app and even my device. Still no luck. Please please please, if there’s a way to fix this, I’d love to know. I enjoy using Google Drive and want to continue using it..Version: 4.2020.02201

Terrible redesignThe UI that had the buttons for team/shared drives, starred files, my drive, and shared with me at the bottom was by far and away the most user friendly and efficient design this app has ever seen. Why it was replaced with the current UI is beyond me. You’ve made this app such a pain for daily users, such as myself, to navigate. The layout was about as close to perfection as it has ever been, and now I have to relearn how to access my own information. Why? I work in IT so quick, efficient access to information is critical for me to be able to do my job well, and this is now a hinderance. I’ve been a fan of Google apps for a very long time because I could see the thought process behind UI layout on your apps for mobile devices and it made sense. They’ve all been pretty easy to use until now. Two stars until someone puts some thought into making the UI layout easy for your users instead of using it to promote your newest feature..Version: 4.2019.30201

Bad gameThis game sucks!.Version: 4.2020.48302

Great on PC- poor on mobileMobile Drive’s primary function is uploading and sharing. The supposed need to download other apps (Docs, Slides, etc) simply to edit and have a better handle over one’s documents is ludicrous, storage-eating, and annoying. PLEASE merge your apps into one, else get rid of the Drive app entirely. There is no need to download more than 3 apps of the same function. When accessed from a computer or laptop, however, Drive is truly an efficient step further into the modern age. It is the easiest and most intuitive storage and document-creating app I have seen, and is, most of the time, made good use out of. As aforementioned, it is the necessity to download multiple apps which has driven me from Drive (no pun intended) when I’m on the go. Make Drive all-document-inclusive as it’s web counterpart (or allow web Drive to be accessed fully in-browser without needing to download an app!) and it will become a very hefty and durable app! Until then, two stars. :(.Version: 4.2018.09208

GarbageSo here it is, the online storage system created by this conglomerate..and its garbage. This is an age of video files, not jpgs, pngs and docs, that was the last couple of decades. Online streaming is huge, downloads, movies and box sets over every conceivable service out there YET, this cannot play any of them. It was launched with this bug and people are uploading 100s of them and not even checking to see if they play...why would you? They upload, show thumbnails, file sizes, you can rename them, re configure them and families are using the 15gb on offer to save their beloved video family videos, yet none of them play. Surf any forum or community and it's littered with hundreds of complaints yet, here we are and Google can't be bothered to investigate, instead referring you to communities of angry folk. Look at all the reviews, PC mags, and downloads sites alike, all giving it 5 stars ( cos they are all on Googles payroll) singing its praises. It's utter garbage. It doesn't playback any video files, don't be sucked in..Version: 4.2019.10204

Cannot password protect the AppI downloaded this and it was easy to use but my big concern is security. There is no way to password protect this app so if someone gets access to your iPad, steals it when open etc, they have access to absolutely everything in your drive area. There appears to be a way to protect Drive in The Drive Settings menu, but this is greyed out and refers you to Apple’s Touch ID, which also doesn’t let you protect the drive. I like the app but hate the security so it is being removed. I can’t risk someone swiping my iPad and getting access to important work files. The only workaround I have found, which does not always work, is to go to the settings in Drive and sign out. But when you sign back in, the two-step authentication I have set up in my account does not work! It will accept the password (which is stored on the iPad and automatically inserted) and then you get access! This is disappointing from Google. Security should be top of the agenda..Version: 4.2017.47518

You were the good guy for a good run, now that you are a villain its the beginning of your endI just said it all.Version: 4.2020.48302

Please combine all google drive appsI like google drive. I use it a lot. But the mobile version does not please me. I like the setup of the drive app and the organization, but i don’t like that you have to download the other apps just to edit your documents, slideshows, and spreadsheets. it feels inefficient and scattered. it’s a waste of space on my phone. the google drive app is nothing more than a glorified window: look but not touch etc etc. and the individual apps (docs etc) are more difficult and painful to navigate than necessary. even when i click through my various folders, and get to a document, once i exit out of that document i still have to go through all of the folders again to find another doc in the same folder. please merge your apps. like i said, i like the organization of google drive but i feel that the entire system would be much more efficient and effective if everything could truly be accessed from one place. thank you..Version: 4.2017.47518

From good to annoyingI am not smart enough to use it these days.Version: 4.2020.48302

Would be quicker if I printed the manualKeeps crashing while I’m scrolling for the page I want in a workshop manual. There is no page search function so I have to scroll which takes ages. Even at the start its difficult to find files as the file is already titled You end up with half a name and a load of dots, you try to rename said file, the new name comes after the old one so you still can’t see it. It really shouldn’t be difficult I only have 3 or 4 files in drive, but you try to be clever with recently opened, opened frequently, opened last flipping week, I don’t care, I just want a list of files! I am seriously considering just printing this manual because Ive wasted so much time trying to get some information from more than halfway through, It’s been impossible so far!! Complete rubbish!.Version: 4.2019.02201

Maybe another name change to Google Mess this time.You may be happy after installing it and useing a while after, but then some "smart" engeneers make some improvements which makes app useless or it's very difficult to use. Then support usually doesn't help you, because the improvements improve the app right? So how can you have some objections! Then it duplicate all your files magically or what's worse some files wanish and remember that you paid for that. So after all you meet some annoying conclusion: I have to change provider, which takes you so much time... This review is trying to save your time just simply never trust Google!.Version: 4.2020.38202

Make it all be 1Drive is ok except, if you could access all documents the same way as you can on the individual Slides, Documents, etc. Apps then it’d be so much better. Please make it possible to view and edit all documents/slides/(whatever else there is).Version: 4.2018.22204

What you did with robinhood ratings is wrongKeeping it short. You guys just dug your own grave, people will remember this forever.Version: 4.2020.48302

Good app, but could be easier to move files aroundOverall I think google drive is great. One improvement I would like to see is in moving files between different folders: at the moment you have to click through each folder in sequential order which can take a long time if you have many subfolders. It would be much better if once you have selected the “move file” option you could search directly for a destination folder name rather than have to click your way through..Version: 4.2017.47518

SupprimerBonjour Svp supprimer mok google disque Merci.Version: 4.2020.48302

1 starI rated 1 because I can.Version: 4.2020.04202

Better than AppleEDIT: Unsure why they removed the option to passcode lock the app, really disappointing to have that removed. That said i still find Google products perform 100% better than anything Apple does, forget iCloud or files or whatever it’s called, this is where it’s at. Just a real shame about the password option being removed, it’s 2018 Google, people want the option of security..Version: 4.2018.16202

So inconsistentI’m can’t even type this right because my text is invisible. I’m trying to find files on one device that I added on another, and I’m sifting through all sorts of files I can’t even see on the other device (a MacBook) , but I can’t see the one I’m looking for. Also my storage is almost full bit o just se a bunch of little text files. What is taking up that space... this is terrible I.Version: 4.2020.48302

Hate the app. Love cheap extra storage.I absolutely love how cheap Google Drive is. It’s wonderful to have the option to offload files from my various devices for practically nothing. That being said, this app, just like many other google apps - both desktop and mobile - is absolutely awful. It suffers the same fate as most of their other apps - terrible navigation, not intuitive, convoluted processes to do anything, and a host of other issues. I’m not sure who’s making the UX decisions at Google - it seems like it may be Helen Keller - but they should be canned. Nothing is where it should be, or where one would think it is. I’ve had this app for years and I still can’t navigate through it without making multiple errors. There is no rhyme or reason to 99% of the design choices in this app, or if there is, I’d love to know what those rhymes and reasons are. Maybe it’s some conspiracy where Google makes their apps really difficult to use so that people then have to do a google search so that they can figure out how to work google’s abysmal apps..Version: 4.2020.08201

Good but confusing in placesIt’s got a lot of good but also some issues. My biggest gripe that knocks this down is that if I want to download a video or photo to my phone I have to go to ‘send to’, this is a super confusing place to hide this option. Not sure why it’s made so confusing and isn’t just it’s own option on the menu, this would seem like an oversight, otherwise downright poor design. Also closing videos doesn’t always work, is it swipe up, wait for the x to eventually come back after tapping a few times. Very unintuitive and frustrating!.Version: 4.2020.42203

Lucky it was Free!Google is a very good company, that makes great and useful apps. So when I got this app, I thought I would be getting another great app! Could I have been more wrong? When I got this app, I was in a hurry and I was looking for an app that would let me share documents fast, and quick. I was also looking for an app that could save the documents at the same time. So I tried to send the document to my drive. I then went into the app, only to discover, the document wasn’t there! I was in a hurry, so I quickly tried again and the same thing happened! A few days later, I tried again. This time I wasn’t in a rush so I had more time. Again it didn’t work, even though it said that it had been saved. It clearly hadn’t. All I can say is that I’m lucky it was free! This app is a disgrace, and I would definitely not recommend it to anyone. If I could rate this app -0, I definitely would!.Version: 4.2017.43506

Doesn’t put the song that I wantedI sing the song but it put a other song or put information of people instead.Version: 4.2020.48302

Works well but kind of lacking in usabilityThe app works well and is reliable, but some basic functionality isn’t implemented that well UI-wise. In particular - The app constantly resets when kicked out of memory and doesn’t make any effort to go back to the place you were browsing, basically breaking the mobile OS paradigm. It’s the most basic and important feature of a mobile app and this doesn’t seem make any attempt at it. - Uploads don’t continue in the background at all so you have to keep the app open to upload anything - Integration with iOS Files app as a storage provider is really unreliable, for example creating a new folder in the Files app often creates two or three of the same folder, and uploading something from the share sheet using the Save to Files way often creates many duplicates - Thumbnail view of folders in the app is forcibly cropped so much that you can’t see what anything is. It’s more stylish than useful..Version: 4.2019.38203

Useful but needyOpen drive: “Are you enjoying drive?” “Not now” … five seconds later: “Are you enjoying drive?” “Not now” … five seconds later: “Are you enjoying drive?” “No! How can anybody enjoy anything when you keep asking? So here, have a 3 Star review.” I’ve been using drive for a long time. Quite sporadically. My partner and I share stuff on it a fair bit but not all the time. It’s not really noticeably better or worse than any of its competitors, except that google sheets and docs are pretty good. But constantly asking for feedback is nuts. Stop it..Version: 4.2017.43506

Why no longer compatible?I have had this app for years and accidentally deleted it just now, so I tried to get it back on but it just tells me that it is not compatible even though I just used it. I use an iPad 2 iOS version 9.3.5 and I need this app back, so if at all possible can you guys at Google make it work again because this app won't let me get it no matter how many hours I spend thumping the download button repeatedly. So please allow compatibility for iOS version 9.3.5 again. AND IF YOU ARE WONDERING WHY I DON'T JUST GET AN ENTIRELY NEW IPAD, THE ANSWER IS VERY SIMPLE, I AM TOO POOR TO AFFORD AN ENTIRELY NEW DEVICE FOR EVERY ISSUE WITH COMPATIBILITY THAT OCCURS BECAUSE OF DOWNLOAD SYSTEM!!!.Version: 4.2020.12203

Why is it so difficult to move documents into foldersHey I am a person who has tons of folders and whenever i create a new one inside a folder moving it into a folder after that if i need to move it takes so long to move it now. It was great and easy before please change it back 😰.Version: 4.2018.36201

Good but...Using the workspace feature feels redundant on the app as workspace should be allowing me to access specific files easily, going from one to another fast and quick. However, when I try to use the files I’ve moved into the workspace, it will bring me to into another google app which does not give me access to the workspace that I created unless I go back to the drive app and relaunch workspace again, which in my opinion, makes workspace feel redundant on the google drive app. I had the app when docs, sheets, and slides were all integrated into this app. I think the workspace feature would greatly benefit from this. Drive is great as a “central hub” and I like how it is organized, but that organization feels (again) redundant if you have to switch between different files and different apps. Drive feels like a middle man that could be cut. And the only reason that it isn’t cut is that the other apps can only view their respective files (i.e. docs can only view documents)..Version: 4.2019.46202

Great except one flaw for meI love the app as I use it for a ton of school work and transferring files between laptop, phone, and PC. The one flaw is that even though my phone is running iOS 10.3.3, it still says I have to get a compatible version. It seems to think my phone doesn't have the latest update even though it does (and all other apps work fine). This also means it won't update. Rather unfortunate..Version: 4.2017.39509

Needs improvementThe service is nice, but the app isn’t very good. If you create a folder system, it will show up on on the app. But if you ever rearrange the order of the folders, it was still show up on the app in the old order. The way around this is to reload the page by dragging down. It’s not as though this is a permanent fix though. You will need to do this every time you open it. It’s extremely obnoxious. I thought that perhaps this was due to the app needing to catch up with the file system. But even today I am still forced to refresh the different folders to make them appear in their current order. It’s not an app breaking bug, but it’s certainly an annoying one..Version: 4.2019.28203

Why should I report an issue with Google Drive?

  1. Pulling issues faced by users like you is a good way to draw attention of Google Drive to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Google Drive customer and are running into a problem, might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Google Drive.

Is Google Drive not working?

Google Drive works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Google Drive.

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