Google Drive App ProblemsGoogle LLC

Google Drive Problems & Troubleshooting and Solutions

4.7
4.77321 star

Total 5,977,924 Ratings

Common Google Drive Problems & Solutions and Troubleshooting Guide

You're experiencing issues when using the Google Drive app and want to find workable answers to your concerns, right? Those who are experiencing issues on mobile devices running iOS or Android can learn more about possible solutions in this post. The Google Drive app's creator (Google LLC) is generally the one to blame when issues arise. However, not all bugs in are the result of careless coding. Follow this troubleshooting instruction manual covering both iOS and Android platforms in their entirety. Fix any and all app-related issues, including crashes, failures, lost connections, and failed installations.


  1. Google Drive iOS app crashes, not working, errors
  2. Google Drive iOS app network issues
  3. Google Drive on iOS has black/white screen
  4. Common Google Drive issues
  5. How to fix Google Drive payment issue while purchasing app or upgrades?


How to fix Google Drive app crashes or not working?

  1. First, shut down the Google Drive iPhone app and open it again.

    Any hiccups are usually cleared out of the app's cache when you restart it. To force close and relaunch the Google Drive app on your iPhone, follow these steps:

    1. You can access the app switcher by making a vertical glide from the bottom of the screen to the center.
    2. Find the Google Drive app.
    3. To exit the app, swipe it up. It's the same procedure to terminate any remaining background applications.
    4. The most current updates won't take effect until you restart your iPhone, so be sure to do that.

  2. Install the most recent version of the Google Drive iOS app:
    1. Launch the Google Drive App Store on your iPhone's display.
    2. Look for the Google Drive app. To open it, just click the button when you find it.
    3. An "Update" button will appear if there is a new version available to download.

  3. Removing and reinstalling an Google Drive iPhone app:

    Any damaged temporary files or data that may have been the cause of the app crashing or failing to load will be removed when you uninstall the Google Drive app from your iPhone. After you have deleted an app, you can reinstall it via the App Store on your iPhone or iPad.

  4. Update your iPhone to the latest iOS version available:

    If the issue is related to a bug in the previous iOS version, updating to the most recent version should fix it. Here's how: go to your device's Settings » General » Software Update.

  5. Other options

    If you're having trouble, please contact customer care by phone or through the website's contact page. Contact Google Drive customer support or visit the Google Drive contact page to report the issue and get assistance.


  • google drive problems & solutions and troubleshooting guide - 1
  • google drive problems & solutions and troubleshooting guide - 2
  • google drive problems & solutions and troubleshooting guide - 3
  • google drive problems & solutions and troubleshooting guide - 4
Common Google Drive Problems & Solutions and Troubleshooting Guide

How to fix Google Drive iPhone app unable to connect to server or internet connection issue?

  1. Reset network settings:

    Follow these steps to resolve network connectivity issues on Google Drive app for iPhone:

    1. On your iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
    2. Enter your device passcode.
    3. Then tap the option to confirm Reset Network Settings.
    4. This action will reset your network configurations and restore the default settings. Your WiFi networks and server settings will be deleted.

  2. Turn off your VPN in your Settings Menu:
    1. If you use a VPN, it might be the issue. Turn it in the Settings app under "General" » "VPN".
    2. If the VPN keeps turning itself back on after you turned it off, go to Settings » "General" » "VPN". Click on your VPN provider and then click "Delete VPN".

How to fix Google Drive black screen/white screen (blank screen)?

Follow the google drive iOS app crash troubleshooting guide here ▲



How to fix Google Drive payment issue while purchasing app or upgrades?

Here's how to resolve any payment issues you may be having: Carefully double-check your payment information (credit card or debit card) and its expiration date. Make sure your bank account has adequate funds in it. Possible reasons why you can't upgrade include not having enough money in your account or problems with the Google Drive site's payment mechanism. That's a dealbreaker, obviously, but don’t fret just yet. Wait a little while and then try again.


Common Google Drive issues

It's possible that there are more, less prevalent ones, but these were the ones we encountered most frequently. Naturally, the Google Drive development team works to address these issues. However, this will only help if the issue is not caused by your computer's configuration but rather a bug in the software itself. The general rule of thumb is to make sure you always have the most recent update on your smartphone. Rebooting the device is a common solution for fixing many faults and issues.

  • Google Drive is causing errors
  • Google Drive login does not work
  • Google Drive always crashes
  • Google Drive is not responding
  • Google Drive cannot be opened
  • Google Drive reduce battery consumption
  • Google Drive loads very slowly
  • Google Drive does not load
  • Google Drive does not start
  • Google Drive hangs
  • Google Drive no internet connection

Have a problem with Google Drive? Report Issue!

You have problems with the app Google Drive and you are looking for suitable solutions to fix the errors?

Please wait! Google Drive facebook community issues loading...


Why should I report an issue with Google Drive?

  1. Pulling issues faced by users like you is a good way to draw attention of Google Drive to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Google Drive customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Google Drive.
✱   Google Drive Report & Feedback Form
Similar problems with the app Google Drive
Widgetsmith problems and troubleshooting and solutions
Widgetsmith Problems & Solutions and Troubleshooting Guide

Widgetsmith lets you personalize your home screen and lock screen like never before. It starts with a wide collection...

ChatBox - Ask AI Chatbot problems and troubleshooting and solutions
ChatBox - Ask AI Chatbot Problems & Solutions and Troubleshooting Guide

Greetings and welcome to the world of AI chatting, writing, problem-solving, and more! I'm ChatBox, your loyal AI chatbo...

Google Calendar: Get Organized problems and troubleshooting and solutions
Google Calendar: Get Organized Problems & Solutions and Troubleshooting Guide

Get the official Google Calendar app for your iPhone or iPad to save time and make the most of every day. • Different w...

ChatGPT problems and troubleshooting and solutions
ChatGPT Problems & Solutions and Troubleshooting Guide

Introducing ChatGPT for iOS: OpenAI’s latest advancements at your fingertips. This official app is free, syncs your his...

Sign Up by SignUp.com problems & troubleshooting and solutions
Sign Up by SignUp.com Problems & Solutions and Troubleshooting Guide

Organizers, swiftly schedule and manage all the people and things you care about: volunteer calendars, parent teacher co...

WristBoard - Watch Keyboard problems & troubleshooting and solutions
WristBoard - Watch Keyboard Problems & Solutions and Troubleshooting Guide

Swipe and type messages on your Apple Watch using a fully functional keyboard with WristBoard. * As featured on the Ap...

PLANBELLA - Planner App problems & troubleshooting and solutions
PLANBELLA - Planner App Problems & Solutions and Troubleshooting Guide

The PLANBELLA Planner App is a modern minimalist calendar app. It offers more than your average calendar app. PLANBELLA ...

Calalarm - Calendar V3 problems & troubleshooting and solutions
Calalarm - Calendar V3 Problems & Solutions and Troubleshooting Guide

The user friendly Calendar app, with a super Snooze and Nag, that shows your events in a beautiful interface. Easy and ...

Check Out How to Solve Problems or Issues of Related Applications
Google Arts & Culture problems & troubleshooting and solutions
Google Arts & Culture Problems & Solutions and Troubleshooting Guide

Are you curious about what Van Gogh’s Starry Night looks like up close? Have you ever toured the ancient Maya temples...

Google Podcasts problems & troubleshooting and solutions
Google Podcasts Problems & Solutions and Troubleshooting Guide

With Google Podcasts, you can play the latest episodes from your favorite shows, explore podcast recommendations just...

Google Pay: Save and Pay problems & troubleshooting and solutions
Google Pay: Save and Pay Problems & Solutions and Troubleshooting Guide

Google Pay is a simple, secure, and seamless way to pay and save, giving you helpful ways to do more with your money:...

Google News problems & troubleshooting and solutions
Google News Problems & Solutions and Troubleshooting Guide

Google News is a personalized news aggregator that organizes and highlights what’s happening in the world so you can ...

Snapseed problems & troubleshooting and solutions
Snapseed Problems & Solutions and Troubleshooting Guide

Snapseed is a complete and professional photo editor developed by Google. == KEY FEATURES== • 29 Tools and Filters, ...

Google Keep - Notes and lists problems & troubleshooting and solutions
Google Keep - Notes and lists Problems & Solutions and Troubleshooting Guide

• Capture, edit, share, and collaborate on your notes on any device, anywhere. • Add notes, lists, photos, and audio ...

PhotoScan by Google Photos problems & troubleshooting and solutions
PhotoScan by Google Photos Problems & Solutions and Troubleshooting Guide

Photos from the past, meet scanner from the future. PhotoScan is an app from Google Photos that lets you scan and sa...

YouTube Studio problems & troubleshooting and solutions
YouTube Studio Problems & Solutions and Troubleshooting Guide

The official YouTube Studio app is the best way for you to understand and connect with the people in your community u...