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Choice Hotels : Book Hotels App User Positive Comments 2024
Choice Hotels : Book Hotels app received 43 positive comments and reviews by users. Can you share your positive thoughts about choice hotels : book hotels?
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Choice Hotels : Book Hotels for Positive User Reviews
✓ Traveling repAs a traveling sales rep it makes my life so much easier being able to see my hotel bookings on my phone without having to sign into a website every time. Has everything I need, easy to book, have never had it fail on me..Version: 3.49.1
✓ MrWould be better if we could join CP as it only allows Americans to join Great app if you are American what about the rest of the world!.Version: 2.0.5
✓ Great appI have used the app now for 3 US and Canadian trips. Easy to use, easy to book and easy to cancel if there is a change of plans..Version: 4.6.0
✓ Very very unhappy with issues July 11, 2018On July 11, 2018. I and about 5 other people made reservations through the app. I got confirmation number to my email as verification that I had a room . I drove an extra 45 minutes to 1 hour to a hotel that had vacancies. When I got there We had no room. We called choice hotels customer service from the hotel phone. Once someone finically answered she and others repeatedly hung up on us and did not resolve our problems. One of the gentlemen was a diamond member with choice who will quit using choice. Needless to say we finally got rooms after waiting additional hours. The hotel owner came in and called all local hotels even other chains and finally got us a place to sleep through creative barging with long term residents. I think choice should fire the customer service department if the can’t help when multiple people call and they repeatedly hang up phone calls. Also, I think those of us that had issues need to be compensated for time and hassle. This is the why people leave choice hotels and never use them again. Needless to say I am still angry..Version: 4.29.1
✓ Exception!Traveling through, we stopped for the night. Although their reservation system was down, it was simple to make a reservation from their app. For our inconvenience of a 15 minute wait for our reservation to hit their system, we were given a beautiful room with a view. We ate dinner in their restaurant The Roasted Tomato. Service and food was wonderful. It appeared to be a small hotel diner, but the food and service was on the scale of a high end restaurant. We slept like babies! Had their free breakfast and it also was delicious. The wait staff was amazing; on their toes making sure everyone had fresh food. One woman even walked around with muffins fresh out of the oven and offered one to everyone saying “Pennsylvania love”. Would highly recommended and I’m a hotel manager! Kelli from Michigan!.Version: 4.30.1
✓ Bloomsburg comfort innWe recently have stayed at the Bloomsburg Comfort Inn many times over the last several months. Staying here has allowed us, extended family and friends to attend our daughters Bloomsburg women’s basketball games. The employees, Brandon in particular, have always went out of their way to make us comfortable, accommodating our needs without hesitation. They are caring, friendly and very professional. We chose this location because several years ago we had a similarly good experience. At that time, it was necessary for our daughter to have surgery. We came to Comfort inn for her recovery. The staff went out of their way to ensure she had what she needed and checked on us often. These experiences from truly caring staff goes a long way when you are away from home. I would, without hesitation recommend a stay at this location..Version: 4.44.0
✓ Easy to use AppI love this App. It’s so easy to use and efficient to book on or review your points activity. Well done..Version: 4.67.1
✓ Comfort be on your expectationsI dislocated my shoulder and had to have my shoulder put back in place at a nearby hospital. Because of the medication I was not able to return to my original stay which was over an hour away. I chose the space for the budget and of course for the distance. When I walked into the space- I was pleasantly met with a kind gentleman at the desk 1-who already had all my information uploaded into the computer 2- already had my key ready to go and 3- had processed most of the information that I thought I would need to give him -he also asked me was I OK and if there was anything that he could do. I shared with him my story and he immediately made sure that I didn’t have to go far to my room. After that it just gets better. When I walked into the space not expecting much -because it is a budget friendly hotel and I’ve stayed at top hotels all over the world. . I was pleasantly met with space, comfort cleanliness, and functionality. To have a space to sit in and watch television and have a separate space to lay down without even realizing it was something that I needed. I didn’t use much of the space because of course I spent the entire night sleeping With my recently repaired dislocated shoulder-, but I wake up in such a space made me feel wonderful and acknowledged. Thank you comfort suites for what you’re doing it may be budget- but it is very very friendly..Version: 4.110.0
✓ A-oneExceptionally easy to use app! Very much used in planning our road trip. Cheers!.Version: 4.98.3
✓ Comfort Inn and SuitesHotel service was excellent, rooms were very clean. As for your welcome to stay they don’t allow that . I lost my apartment and needed to stay a little bit in the hotel until I found something or live in the street but the hotel policy is no extended stays . They refused my service I was declined my next stay they made me go elsewhere and on top of that I don’t even drive. I’m at the worse time of my life right now and that’s how a hotel wants to treat a paying customer just like anyone else. I didn’t ask for no special deals I pay whatever anyone else did no discounts but yet I was not allowed to stay . I will make sure I let everyone I know about any Choice Hotels that is all of their policies and it is the worst policy they could ever make. They surely lost my business I’d never stay here again even if it was for free . Make sure to let your friends know about this before you use them. They turn people away that are in need of their rooms . Thank you Susan Stengel.Version: 4.124.0
✓ ConvenientDoes all I need including bookings, history and future reservations. Great app.Version: 2.0.1
✓ Comfort Inn Glenelg EastComfort Inn 626 Anzac H/Way —- great clean accomodation close to Glenelg with great service—- stayed 7 nights and could not fault the place —meals fresher than a pub meal and delicious—- I would recommend to stay at this Motel —- parking in front of your room.Friendly owners.Review from Port Lincoln.Version: 4.85.0
✓ Delete last stays?How can you delete last stays?.Version: 4.41.0
✓ Easy to useI find this app very easy to use and book accommodation, plus it's all linked to my card for easy rewards..Version: 3.50.1
✓ Choice employee as well as guestI have been a member/employee for almost 8 years. I enjoy my job and my stays when I travel and I tend to see complaints about pet friendly vs not Just wanted to give a tip... when you search for pet friendly hotels they show up at the top of the list. Usually 3 or 4. THEN there is an orange bar that reads OTHER hotels in the area...THIS is where my own hotel shows up and many would be guests get the wrong impression that we are hence pet friendly.... what has failed to happen though is they did not read the orange bar which clearly states that the following are OTHER choices to stay but are NOT pet friendly. It can be confusing and I agree it is a tad misleading and is definitely an opportunity to improve our website. Of course Certified Service Animals are always welcome. I hope this helps some one in their future searches for places that welcome our fur babies :).Version: 4.72.2
✓ Choice hotelsGood little app that doesn't give any problems. NB: sometimes if the app shows no availability the actual hotel may have a couple of rooms still available! But this is good app for me!.Version: 3.28.0
✓ Best sleepI always rest well in this chain.Version: 4.73.1
✓ Best customer service everWhile traveling, during the labeled pandemic, my vehicle took a dive in Cincinnati. With the uncertainty of what was to come and what it would entail price wise I had forgotten the obvious detail of where I would stay. I called the choice representative and Marvin went above and beyond to help ease my chaotic situation. He helped explain the program, which I needed badly, and booked my room for 3 more nights using minimal points from my account and using a minimal amount of money. I was greatly appreciative of this and the rewards program the choice family has to offer. Choice rewards just makes sense and other companies should learn from Choice and take notes because there customer service was above my expectations and beyond anything I had anticipated for being a member. HIGHLY RECOMMENDED.Version: 4.77.1
✓ Great AppThis App makes it so easy to check availability, make a reservation anywhere and as a member it gives you up to date information about basically everything you want to know. What more can you ask for..Version: 4.9.0
✓ Love QualityInn & Suites TGonGreat app, works perfectly! The girl at our local Choice hotel have our membership number stuck to the wall and always remember to add it when we check in!.Version: 4.58.0
✓ Best Hotel App on Earth!Just wanted to say thanks for all the great service and wonderful stays my family and I have enjoyed across the country over the last 5 years. Being a traveling salesman and staying over 180 nights in hotels over just the last couple of years I can say with confidence that Choice Privileges App is by far the easiest and most enjoyable of all the Hotel apps by far! And wow that 5$ Starbucks gift card sure gets me going the next day Please keep up the great work and Seriously Your the Best. The couple of negative comments I read? Haha not even close to truth so its Obviously other hotel chains employees just trying to bring y’all down. I have used the others and Choice Privileges is in another world above the rest! Thanks Again and keep up the great job. Im a diamond member so you know how many stays that takes. I speak from experience with many many stays.Version: 4.53.1
✓ Search doesn’t work, past stays not showing!Over all a good app, easy to use; however, the search for a hotel never works for me. Any search, for any date and any city returns with the “Error, try again” screen. Have to sign in to choice web to make a reservation every time. Reusing the previous stay information and changing the dates for the same hotel works. But lately can’t even see any past stays in app..Version: 4.105.0
✓ IPad vs iPhoneGreat app, easy to search and book hotels. Up until about 6 months ago I could add reservations to my calendar using the iPad app, although I can add using the app on the phone. So now I make reservations in my iPad then go to the phone to add them to my calendar. It’s a good work around but a bit of a pain if we are travelling in the US without our phones..Version: 4.160.1
✓ The AppMuch easier than website Simple to use with speed and efficiency.Version: 3.4.0
✓ First choice in hotels!!Excellent choice!!! You cannot go wrong with it. However, it is quite a hassle to recover the password if you forget..Version: 4.61.1
✓ Zero help at all zeroI reserve two poolside rooms at the Clarion Inn hotel I was currently staying at the Clarion Inn I was to check out of my room and check into the other two rooms. When I went to do that they told me that their rooms were already taken by a Choice member therefore if they wanted to extend their night they had every right to do so so they did not know if my rooms were available or not how pathetic is that and then I called customer service I called customer relations I got 2000 points on my card yay they did not help with the new reservationThey said they could not cancel the old one even though the room was not available I still had to pay for it the only way I can Splaine it is it’s disgusting how I was treated there open 365 days a year for customer service should be able to help you 365 days a year you should not have to wait till Monday because you have a problem and it’s the weekend anybody that can make a decision please call me back please.Version: 4.34.0
✓ First time booking for hotelGreat app!.Version: 4.86.0
✓ GreatNever had a problem with this app been awesome I wish they would add a pet option and tell us what hotels allow pets.Version: 4.133.0
✓ Wonderful Stay at Comfort InnWe just stayed at the Comfort Inn in Towson Maryland, the Baltimore area, this past Friday through Sunday. My family and I drove from southern Virginia and were really tired. This was our first time visiting Baltimore and it was the last weekend of our children’s Spring Break. We got there around 10 or 11 at night. We were offered an upgraded room with two beds, a microwave, and refrigerator in it, because our room didn’t have the thing we needed. The staff were very friendly and we also had a helpful demeanor. The hot breakfast in the morning was wonderful and delicious!!! They never ran out of food and it kept getting replenished by the staff from the time I got there and left. The housekeeping ladies kept our rooms clean and gave us extra things that we needed. They were also helpful with finding local restaurants in the area to eat. I will stay here again when I decide to visit the area. We had a wonderful stay and can’t wait to come back..Version: 4.21.2
✓ Tigard Oregon quality inn scamAfter 3 hours Megan called to say I needed to reg my guests. I told her they are not here yet. She then very rudely said she would kick me out if I have anyone up there. I hung up on her. She then came to my door pounding like she was breaking in and informed me I was to leave and in 15 min she will police. She said i was being kicked out for being rude. I left and have posted reviews on consumer affairs and elsewhere. I have stayed at choice. Hotels 38 times tho year alone and have never been treated with such disrespect. To make it worse the hotel is refusing a refund. I gave a 5 star review weeks ago and was invited back by owner and this is greeting I get. Stay away from this hotel or if you must stay clear of MEGAN she will kick you out for being rude in her opinion although being rude seems to be. A requirement to work there.Version: 4.63.0
✓ It works & is easy to useWhat more can you say about a hotel booking app. Would be nice if it could filter for electric car plugins and NOT pet friendly (I have allergies) but then none of the others do either..Version: 4.61.1
✓ Terrible customer serviceAs an elite Diamnod member for years I am very familiar with how the app works. I made a reservation at the Cambria in DC for my family over the 4th of July holiday. I needed to adjust the dates and cancelled my reservation with the choice app and made a new reservation with the app. When I checked my credit card statement t the end of the month I had been charged for the day cancelled and called customer service to resolve the problem. I as told "the cancellation did not take" and the they would open an investigation to look into the incident and get back to me in a week. 2 months later the I have received no correspondence from choice hotels. Seriously considering taking my business elsewhere if this is how a loyal customer who spends thousands at choice hotel properties every year is treated..Version: 4.10.0
✓ Great appThis app is so much easier to use than booking online refresh rate is wicked thank you for creating this..Version: 2.0.7
✓ One of the best hotel appsThis is one of the most reliable and user friendly hotel apps around. Far superior to many leading big chain rivals. I’ve kept this one on my iPad having deleted several others because they just don’t work. Well done to the development team - you have actually listened to the customer!.Version: 4.30.1
✓ ExcellentWas a little questionable at first from being in other econo lodges. Once I checked in I was pleasantly surprised. I’ve been at the econo lodge now for work for about 3 months. Since I’ve been here they have done tons of improvements. They have gotten rid of the carpeted rooms. HUGE PLUS!!! I went home for a week and upon my return I noticed they had laid new carpet in the hallways. Very nicely done. While here one day while at work, they changed out my old curtains for new ones as well as put new bed frames around the bottom of the beds! Kara the lady that is head of house keeping was amazing the first time I met her. I had an issue with my fridge. She took the old one out and put the new one in. For the next week she checked with me as to how the new fridge was working. The house keeping staff as well as the front desk staff have all been very accommodating to myself and my crew. As long as I’m working here I’ll be staying at this hotel..Version: 4.48.0
✓ JMoBest chain going for the money.A long time user..Version: 4.61.1
✓ In correct location suck inI’m trying to book into Coffs Harbour it gives the Hotel I book and it’s in Queensland, not good.Version: 4.60.0
✓ Good butDo you have a french app.Version: 4.59.1
✓ Great App easy to useFabulous way of making bookings and storing all my Choice membership details and booking info. App is simple fast and straightforward it shows me where I am with my points and how to redeem them for my free nights accommodation..Version: 4.108.0
✓ First Impression ok... down hill from thereDrive up, dust cars sitting in the parking lot... plus an unlicensed Mercedes!!! Than you walk into a nice lobby, but the greeting was cold and unpleasant by a young man. The first room we received on third floor was smoking! The hallway had a VERY strong smoke smell too. We went downstairs and asked a again for a NON- smoking room. The reply from the young man was” our whole” hotel is NON- smoking. We know, but we need a different room. We were placed in a handicap room. The room was clean, but for being newly remodeled... a lot of issues... for example holes still remind in the walls, carpet not tacked down, shower curtain rod pulled out from the wall, bathroom shower didn’t move... the list goes on and on. Plus it was missing all the flags. When inside the USA flag was only hanging on the wall 1/2 way. When brought to the manager attention... yes, we know. We don’t have a ladder tall enough to fix. Really??? Poor excuse! Will NEVER stay here again..Version: 4.30.1
✓ Check out July 5, 2021My husband and I had an extended stay at the Comfort Inn in Mandeville, LA recently. Our son was dying of cancer and we were away from our home for nearly two months. This was understandably an extremely difficult time in our lives. We were immediately greeted by Fenil at our check in. He could not have been more accommodating and went out of his way to see that we were able to have the most reasonable rates and a quiet, comfortable room. After our normal checkout date, we were allowed to stay day by day, until after the memorial and we had arrangements made to fly home. During our last week’s stay, two of my husband’s sisters and their families came and it was arranged for them to have rooms next to us and across the hall. Every day, Fenil and Kaitlyn asked how things were going, how we were doing and if there was anything that they could do for us. They went above and beyond and there was genuine concern and caring for our family and situation. The entire staff was friendly and courteous and we felt totally comfortable and truly blessed to be at your hotel. Charlene and Robert Ware Sent from my iPhone.Version: 4.99.0
✓ Comfort Suites Willowbrook (Tx.)We had gone to the Houston area to play Basketball with our 4th-5th grade girls. I love Choice Hotels and got 2 other families to book here at this location as well. Rooms were wonderful and bed very comfortable. Staff was friendly as well. Breakfast served 6:30-10 was pretty good as well. I was very very disappointed in the pool area. We got there on Friday and the pool was gross. It looked like it had not been cleaned in days. The hot tub was disgusting as well. Our gurls really wanted to swim so I went and asked the guy at the desk if it had been kept up and was it safe to swim in. He assured me they cleaned it daily and it was safe but the filtration system wasn’t working properly. Next day after games were over, the pool still looked the same and nobody had attempted to try to clean the pool or the pool area. That disappointed me because we love that part of our hotel stay. So, if you do not use the pool area, you will like this hotel. Otherwise, find another place. Most Choice Brand Hotels are very nice!!.Version: 4.50.0
✓ BestBestie.Version: 4.60.1
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