Subway Surfers App Negative ReviewsSybo Games ApS

Subway Surfers Negative Reviews

4.6
4.62263 star

Total 38 Negative Reviews

Subway Surfers App User Negative Comments

Subway Surfers app received 38 negative comments and reviews by users. Can you share your negative thoughts about subway surfers?

Please wait! Subway Surfers Facebook comments loading...



Lost my progressThis game is fun, but there is just one thing that bothers me. I got this a few months ago and I got a really high score, and loads of coins, keys and hoverboards. But then a few weeks later, I ended up having really less storage, so I had to delete the game. Before deleting it though, I clicked “Online Save”, by clicking on the app, then the Settings icon, and then I synced Online Save. This was so that if I wanted to download it again, I could save my progress, like my high score and the amount of coins, keys and hoverboards I had. Just yesterday, I installed it again because my storage is ok, now. Then, I clicked Settings to see if Online Save was still there, but it got upgraded and I lost all my progress. The new upgrade is very different, and something doesnt seem right. This was very frustrating, and I deleted it right after. I highly reccomend to not delete this game because the same thing might happen to you, and you will be troubled..Version: 2.3.1

Love the game, hate the new updateI’ve been playing Subway Surfers for ages and absolutely love the game! But I’m hating this new update. It makes me want to delete the game and try to install an old version of the game. And if not possible to install the old version again, just delete the game altogether. The graphics are glitchy, it looks pixelated as you run, the movement doesn’t look the same as older versions. It actually hurts my eyes playing it on the updated version - even with the lowest brightness setting. I’m hoping for a new update - ASAP - where the graphics are vastly improved 🤞 and returned to something that resembles the old versions! I’m also really not a fan of the new challenges to obtain new location characters and boards! It’s time consuming, with ‘birthday cake’ tokens rarely showing up in the subway. It makes me feel like I shouldn’t even bother: I won’t be able to pass the challenges without spending an inordinate amount of time doing so. And, I’m not prepared to give up my day job to play Subway Surfers! Coins worked so well to buy new characters. I would love to have coins reinstated as the mechanism to buy all new characters again. Overall, I’m a big fan of the game, but not a fan (at all!) of the new, updated version..Version: 2.1.0

I used to give this game 5 stars and now I’m giving it 2 stars ☹️I don’t like the update that they did...at all. First of all when the game updated it basically restarted the game and got rid of all my coins, keys, characters...everything. I am pretty mad about that because it took a long time to save up for all the characters I got. I’m really lucky because I didn’t use any money to buy anything. If I did and they deleted everything then that would mean I just spent and wasted a whole lot of money. And I’m pretty sure that is what happened to other people who bought stuff using real money. Another thing is the design. It’s not that great. The graphics and layout are really childish. And now for some reason the game takes FOREVER to load. And it also for some reason only works at a certain time of day. It didn’t do that before this terrible update came out. And it’s not my WiFi because every other game works expect this one ☹️. It’s really annoying because I used to give this game 5 stars but now I’m giving it 2 stars.....yeah that pretty bad. I understand you guys wanted to try something different since the game has been the same for several years now. But this update hasn’t been your best work in fact it’s been the worst. I would like if you guys went back to the original subway surfers. And I think a lot of other people would like that too. 😕😕.Version: 2.1.4

Why is this update a thing? BAD IDEA!What was the goal when this update was made? I truly HATE this update! Honestly...why does it look like they saw a 7 year old drawing and said “I LiKe tHaT iDEa a LoT” worst update ever! I loved subway surfers till that update! Let me add...Before the update I had no ads what so ever! But now I get ads after every run! I only keep this game just because my high score is 2.6 million. The game is way choppier than it used to be too! Also before the update kinda a while back Star Jake used to be 30 keys to unlock! I used him all the time! But now you have to get 150 spray cans! The part that’s annoying me the most is after the update...I had to unlock Star Jake AGAIN! All I have to say to the people that had the classic Subway Surfers... Do YOU like this update? It really wasn’t worth updating the game...I was kinda happy about the loading screen though! I will say that! One more thing... I noticed the multiplier challenges...I’m at 23x... but I was doing challenges...when I noticed...”23/30 is the 30x the max multiplier? That’s also a bad idea if it is! I had a multiplier of 32x before the update. Then I started with 2x I believe... but now I only keep the game because my high score is pretty good....Version: 2.1.2

New update has ruined for meI’ve had this app and used to play and compete for high scores with my friends back in 2012 when it was released. I didn’t mind how every monthly update would be a different location with a new decor/theme to the track, players etc. but this new update I feel has ruined it. It’s real ‘kiddy’ now and the graphics have been completely redone to make it more arcade like. All the menus have been put on the main screen so there’s too much going on now I feel. The multiplier has definitely been tweaked a lot so now you have to play x10 longer to get even close to what you would’ve got before this new update. I’ve played this game everyday since 2012 to get my free keys and mystery boxes and to just enjoy some quiet time, I loved the simplicity of it. I have 40M+ coins and a high score of 40M+ and felt all that I’ve accumulated over time has gone to waste because I can’t play the app I love now because now it’s changed way too much. Games and apps updates are meant to be an an evolution, not revolution. Changing everything in one go has lost me. I’m sorry..Version: 2.0.2

CharactersThis app is so much fun and I love the challenges that we have to try complete but what would make this app even better is if each character had like their own special type of feature that would help benefit the player’s score or play in a game..Version: 1.91.2

Love the game but there are problems with the gameI absolutely love this game. It literally increased my natural reflexes due to the fact that you as a player must be able to do things such as prevent an opponent from having an advantage fast. By this I literally mean using your ability to cope with hard and difficult situations and win the game fast. The very huge exclusion of giving the game a five star rating is obviously the difficult, yet time taking objectives which need to be completed just to complete an entire stack of objectives. From multiplayer matches all the way down to different types of battle royale gameplay mode. In multiplayer matches I see a huge disadvantage of playing against players who are really good in playing. Accuracy and shooting of opponents are far tough to survive through especially in domination mode in multiplayer matches. Gameplay must be also set in terms of measuring a players’ aiming, shooting accuracy and shooting speed in order to prevent matches from getting extremely tough. Also please increase the limit of players that give points to their team in Team Death Match or at most allow the player to decide how many points are required to win the competition just to complete a tough objective..Version: 2.14.4

Still the great game it wasI have had this app for a very long time. It has been deleted, gotten again but to get to the point, updated many many many many times. I am not a fan of the app being updated literally every month, but this is just my opinion. Even though I have named the title of the review ‘Still the great game it was” I have noticed the there is a greater amount of ads. I mean how else are the app creators going to have money but ads are really annoying. And also with the updates there is a limited time you have to collect 30 (correct me if I’m wrong) items and believe it or not I NEVER collected all of them. The prices of characters, hover boards, ect they are too hard to get. And what happens if you collect all the items to unlock Tracy or someone? You have to waste you keys on two more outfits. I know no one and I repeat no one that has ever gotten all of the characters and hover boards. I do not hate this app I am just pointing out what could change like what you are meant to do when you write a review. Thank you for your time if you did read this whole thing.Version: 1.118.0

Not a big fan of the new update..Hi! I love this game so much, it’s literally my childhood band I still like playing it in my spare time today. Although, I recently haven’t been active on playing the game, and a I’ve just opened it again today. I can say, I was surprised to see the new layout. As you can tell from the title of this review, I’m not a big fan of it. I like the layout of the game before this recent update. I see that you made the loading page more 3D and animated and you also added some shadow to the title page. The score multiplier also changed to a design that I don’t really find appealing and the boosts pop up have changed too. The character and boards menu have changed too. I just dislike the new design overall. I still like playing the game, but I guess I don’t find the design appealing anymore. Sorry :(.Version: 2.1.3

RIP SUBWSY SURFERSRIP Subway Surfers -Subway Surfers heyday has come to pass. Developers have completely destroyed this classic game with the new update post Peru. Since the Amsterdam new style version it is a poor imitation of itself. The graphics look like it is now aimed at pre- schoolers, and with so many bloated and unnecessary features it just frustrates to navigate. A great game destroyed. RIP Subways Surfers - it was fun- shame the developers had to destroy you!!!.Version: 2.1.1

I love itI totally love subway surfers but why at the start of the game you get a box and then when you die on the game you open it and it says trixie ‘s hat collect 2 x more to open Trixie . And then the next time you play the game again & you collect another mystery box and when you open it, it says DJ’s stereo collect 49 more, is this a scam? From Angel Brooke.Version: 1.94.0

Addictive game needs improvementI really like this game. It's fun, enjoyable and kills time when bored but in order to make my review 5 star improvements need to be made. For example,it wastes a ton of excess data which has made a lot of players delete the game,it shouldn't need a big amount as it's just a simple game. This game should have unlimited amounts of "levels" and not stop at x20, after players have reached that they might delete the game as there's no point in playing. Another way to make this game even more intriguing is if players can personalize their character to make it more unique and fun. My last suggestion is to make difficulties for example, easy,medium and hard. I hope you take my suggestions to thought and put it into this fantastic game of yours. Thanks..Version: 1.88.0

AnnoyedI understand the reason for having the ad personal data thing at the start of the game- that you have to give consent to for USING your personal data, but I don’t understand that. I don’t know what the game is doing just for advertisements. I immediately went to settings after doing it so I could take my consent away, but my mind thought the red button was “NO” and the green button was “YES”, just from other experiences. This is honestly a very weird thing to do, changing the colour of the buttons to make it more confusing. I thought I clicked “YES”, but when it went back to the game, I was confused. I went back to the settings and found that I didn’t withdraw my consent, so I went back in and looked at the buttons. I came up with this review. Now think about this, if I didn’t read everything and just clicked the button I THOUGHT was the “YES” button, I would continue playing the game. I now understand what your intentions were with that. It’s a good game, but with what just happened, it has taken my FIVE STARS down to TWO STARS. I’m never playing this game again until I know that this won’t happen..Version: 1.87.0

Why does it kick me?I've had the game for adges, but in the latest update it won't let me play anymore. I checked my settings and the games requirements but I'm completely fine. iOS 10.2.4, 1.3 gb free space, so I just don't understand why it won't work. It's happened before as well, and I don't want to loose my 2.6mil highscore. Please fix this..Version: 2.5.0

AdsThe game almost has their ads well managed. Almost, because of the maliciously placed ads on the main (title) screen of the app that constantly pop up in such a way that you will always find yourself tapping on them. I dont see why this was implemented, i guess they needed the extra revenue given that only a person with a brain the size of a peanut would actually spend money on this app, and spamming ads is the only way they can get money. If you are one of those people, my god, you are not human. 👁👄👁 Also used to source malicious ads that opened weird links in web browser, havent seen them in a while but you may wanna take that out of your game before i mistake it for a ad riddled pop up riddled dangerous website and not a poorly made but time wasting and ultimately enjoyable app.Version: 1.102.0

Addictive Game - 3 starsI really love this game and the graphics are great. It's very addictive and a good way to pass the time. However, I find it hard to find the time to do the daily challenges, so you can imagine my surprise when I finally got a super-mystery box, and I was so excited, when I ended up only getting 1 KEY !! I was quite disappointed, however I am willing to wait one more day to see if I get anything better... Also, when I was using a hover board (because I was about to get my very high high score), I died and got regenerated, but I was in a position that I couldn't get out of, and my only option was to die. I had wasted a hover board!! There was a train in each column of the game, and so I could not escape. Please can you make it so that when you regenerate from a hover board your not forced to die for real. Thank you !! 😋 Apart from that it's great !! 👍.Version: 1.77.1

Digital Thieves, I purchased an item but never received itDon’t purchase anything on this app bec you won’t receive it. I purchased a package on this app but I never received it. I already sent an email to the app developer and mentioned that I didn’t get the item I was charged for. They sent me an email back saying: “Apple handles all purchases and billing on iOS. In order to request a refund, please contact Apple” I sent an email to Apple, they say contact app developer. It’s just a back and forth game. So basically they took my money but didn’t give me the item I purchased. Bunch of digital thieves.Version: 1.97.0

Subway surfersThis game is a great game to pass the time and can get addictive to it I mean wow 😱. I like that the background changes and how you can get keys to save your life too. And the score board that you can look on like if you haven’t played in months then ya your probably at the very bottom. But like if you play once and your good then you can land yourself in bronze!!!!!! A couple things that could be changed is when you get on the game we’re the boy is painting the train and to want to start an ad pops up!?! And I think it’s meaning to do that so you press the ad but if y’all don’t change that for the other people then don’t press it right away let the ad come up and then press the ( x) Also like when a new character comes along it’s like 100,00 coins?!?! Like how am I suppose to get that much without paying $2.99 in the world but in app price it’s quite pricey!! And with the mystery box’s it’s always 1 out of a thousand percent gonna be one of those things that gets you closer to unlocking a new character well I’ve played this game for about 3 to 4 years and I’ve NEveR unlocked them still popping up with mystery boxes it’s ReALly annoying too. There are quite a lot of things you app people need to fix on this QUITE A LoT. Fixes this things and it will be AwESOme even moooooorrrrreeee 👍👍👍👍👍👍.Version: 1.89.0

Plz add this 👍🙏🙏☑️It’s a very fun game. It's so amazing but, it's so hard to get the jackpot so can you please make it a little easier🙏🙏. Also, I think that it's really hard to earn money like, cmon! Can you please and cheaper stuff or make each coin worth more plz! 🙏🙏🙏You know the little kids playing this game but you know the don't have money or credit cards so how do you expect us to pay for coins😠. So please help us and I'm sure you'll start getting better ratings and this game will 100% get more popular, HONEST TO GOD!!.Version: 1.87.0

Average but...So I was playing and my score was super high and then it glitched and killed me and I lost my score and all my coins. Also I did the weekly hunt twice(it glitched again) and what did I get 1 score booster SERIOUSLY!!! Also you don’t give fair prizes in the mystery boxes, like once when I opened a super mystery box and got 236 coins OMG SERIOUSLY THIS IS JUST INFURIATING!! Also they WILL NOT TURN ON MY FLIPPING SOUND I CANT HEAR A THING! I am VERY ANNOYED with Subway Surfer! =(.Version: 1.90.0

Too much adds, Glitchy; But fun!This game is very enjoyable in various ways. It helps me with keeping calm and it’s endless running. However, there is an annoying glitch in the game that makes me angry. Every time an add plays in the game, it always makes my character crash into one of the train carts. This is a problem that must be fixed or no one will want to play it. I do not recall anyone who has this problem that I know, but that is because most of my friends do not play Subway surfers. There is also a problem with the new “tankbot”. I purchased him a day ago and it was a waste of my time and money. It took me forever to purchase this character because it said “loading”. But it took me about 10 minutes to get this character and use it for the first time because of this purchase. Tank bot also crashed every time and my phone froze completely. When it unfroze and I played again, it happened again. I do not remember this happening when I use Zoey or any of the other characters. Please fix that and if you do, I will give a better review. I cannot enjoy games that I cannot play. I switched my character back to zoey and it works just fine now. But I want your company to fix “ the tank bot problem”. Thank you 🙏🏻! Have a good day..Version: 2.7.0

IPhone X version - PLEASE FIX!!I think subway surfers is great, it looks even nicer on the iPhone X screen. But there is quite a problem, which is why I rated 3 stars. Every time I’m playing, the game glitches out, and freezes my character in the middle of the game! I can’t do anything when it does this, I have to close and reopen the app! This needs to be addressed because this happens on the high score page, on the character page and in the the store page. Like I said, I really enjoy this game. I have had it on every device I’ve had. I want to be able to enjoy the game on my iPhone X, too. Please please please fix this!.Version: 1.80.1

Facebook Friends don’t appear and Top Run never loadsI love this game so much but I’ve become so frustrated that my Facebook friends won’t appear and worst off all the top Tun always says connection problem when I know my WiFi works perfectly fine because anything else on my phone that requires WiFi works. I play this game so much and I became obsessed with getting diamond medals since it’s so time consuming and I have so much fun trying to get the top Run. Now that the top run table never appears for me I’ve became extremely frustrated. I tried for a week already and nothing works. Also I can’t compete with my friend who’s really into this game too, since my Facebook friends won’t show up. I read somewhere to remove the game from Facebook and then log in into Facebook again, I’ve done that numerous times and it still doesn’t show my friends. Also after a while of trying to connect the app with my Facebook account, the option of doing so on settings disappeared. I’m pretty sure there’s very smart ppl running the game, and I ask that you please look into it. I ask that you please make an update and fix this issue. I will change my review to 5 stars when it’s fixed, cuz I do really like the game..Version: 2.4.0

This HAS to be a joke.I truly regret not reading the previous reviews before updating the app. this update was probably the worst downgrade ever. the graphics and the design look like a 7 year old dictated it. the only people that could seriously enjoy this game now are most likely under the age of 10 (not even that.) i seriously hope y’all decide to change it back to the original design after this month because this update was not it. literally everyone wants the classic version back. please read the reviews and learn from your mistakes because this update was a huge one. i get that you guys probably wanted something different considering that the app is 8 years old now, but changing the entire layout of the app wasn’t a good idea. it turned a wonderful game into a confusing mess. not only that, the game is 2x more laggy, the characters glitch while running, and the facebook friends aren’t showing up. this update is a train wreck. it just appears that this was clearly rushed and with that a whole bunch of errors along with it. to all the people reading this, if you haven’t updated it, DON’T. you will genuinely regret it. i’m only rating it 3 stars because i’ve played this game since 2014 and it obviously deserves the credit, but if i hadn’t then this app would be a guaranteed 1 star since the update. (if that wouldn’t have happened then it would be 5. i strongly recommend that you revert the game to its traditional setup and layout. thanks).Version: 2.0.2

I'm a Subway SurferDo you ever have a time when you finish your homework, and you don't have soccer practice until another hour? If so I would recommend picking up your phone and download Subway Surfers. I love to just sit back and run on the train tracks for hours. What I love about this game is how they make it have a really cool theme. The characters are all so cool and at the start You are spray painting and the police come running after you. Sometimes I feel like I am in the game itself. I like how they give you head starters and the font and if you die they sometime let you come back alive after just watching a video. The only down side about the game is he hover boards and the characters are all SO MANY coins and keys. I am never able to get that many coins and keys. I just try to get enough coins to get the character Lucy, and her scary outfit or whatever it is called. Then I just play the game and like a month later I will try to see how much I can pay for. I also hate how all you do in the game is run on train tracks with a few of the same obstacles in your way. I just sometimes wish there could be more obstacles or Like different courses you take. Other then that, this game is THE BEST game EVER! I would really recommend downloading this game on your phone or iPad right now..Version: 1.111.0

My resources are gone?!????The game itself is great and outstanding and I’ve been using it for YEARS. Almost a decade! HOWEVER, what really angers me... is that the resources I’ve been spending AGES getting have disappeared?! After the recent update, my head starts have decreased from somewhere around 60 to 43?! When I haven’t even used them?! Even my score boosters which I also haven’t used have decreased from 30 to 17!!!! My multiplication score thing (the one that you increase after completing missions) have decreased from 57 ( it stopped counting after 30 but I’ve completed more missions until I reached 57 ) to 17!!!!!! It’s not fair how much I worked to have it all plummet like this. I also had almost 2million coins and now I only have 400 k: is this some kind of bug or was it meant on purpose? Please fix it. 😖 years of work has just plummeted down..Version: 1.104.0

Old Classic ruined by greedProbably one of the most iconic mobile game ever, i used to play this years ago but after revisiting it recently i’ve come to the conclusion that the developers got greedy and the game has gotten significantly worse because of it, i mean you literally can’t lose in this game, did you die? Its ok just watch an ad and come back to life, and guess what? You can do this infinite times. At that point theres no real challenge to the game, highscore’s are meaningless. Also the randomly generated levels are sometimes flawed, like after using a power-up like the jetpack it can sometimes lead to a gameover as soon as you land, same happens after you watch an ad to be brought back it insta kills you due to the speed and position you were in and then you have to watch another ad. I understand that devs have to make money but they’ve milked this game to death at this point. Also theres the fact that each time you reinstall the game it resets all progress even with a linked account, so all the skins, highscore and everything else gets reset, plus none of my FB friends highscores appear in the game. Overall I give this game a 3/5 for nostalgia but wouldn’t recommend it to anyone in its current state.Version: 2.10.0

Waste of timeIf you’re thinking of downloading this game, don’t do it. There is no way of keeping your progress if you want to take a break off subway by deleting it. When you reinstall it, the game doesn’t give you the option to reload your progress they used to have this option but I don’t know why they got rid of it. It was the only way to get your progress. This is what happened to me and after playing this for almost a year just to lose my progress just because of this I might not play it anymore..Version: 2.10.0

Fun at first but gets boring after a whileThis game is quite fun, it’s like a lot of other games I’ve played where you’re running and you try to beat your old high score and there’s powerups but it is funnier than those other games since there’s quests, events and other fun little things and it has been a game I played for a long time and was a part of my early childhood. But the problem I have with it is actually a problem I have with a lot of these games where after a while it gets repetitive and the events don’t seem so fun any more because you’ve experienced them before and all the events are all similar. But it is still a fun game before it gets boring so that’s why I’m rating it a 3/5. I reckon improvements could be made if they added new features like different powerups or different map layouts in the updates instead of just making the maps look different and adding new skins and hoverboards. To fans of this game though I would recommend Temple Run/Temple Run 2 because it’s similar but also very different to subway surfers and is also very fun. Anyway review over bye..Version: 2.8.4

New UpdateWhy has the design changed? Why? Personally I don’t like it at all and think if anything it’s a step back but aside from personal preference what was the point? Did someone think that people would genuinely update the app and go oh wow this is so much better and exactly what I wanted to be fixed. Doesn’t improve the game in anyway. Puts off people who have played it before. Could have done an update that changed some of the things that people actually want changed and have commented about, but no. I mean to be fair maybe it’s just that no one bothers to read reviews and so you don’t actually know what people want. But still. Why. People downloaded the app based on what they could see on the App Store. And what they could see was the design. They downloaded it because they liked the design, have a little confidence in your graphics people. Sorry I know this got a bit ranty but whoops. The game before this update I would have given five stars. Now it gets three. If only because I dint see the point..Version: 2.1.3

Shane dawsonI was casually playing subway surfers then Shane yaw Dawson came into my room then ate my life size DIO Brando statue then shat on me 0/10 wouldn’t ever recommend !!!😾😾😾😾.Version: 2.2.2

Not the best update, also where did my 600,000+ coins go?This update is not it honey. I’ve been playing since I was like 5, and the game has never failed to produce quality entertainment. But this, it was just sad to say the least. It lags, the graphics are childish, and the whole update was a mess. When changing from the character section to the board section I now have to wait for it to load, that didn’t use to happen. The graphics now seem like a downgrade compared to what it used to be, how do you even do that? Seriously, the game used to be good enough to be played by all ages, but now it seems like only 6 year olds can enjoy the design. Another thing, this may have been a glitch or something, but where did my coins go? I had like 700,000+ coins, but after the update I was down to about 100,000. Not cool. Not cool at all. I know that you wanted to switch things up, and while I may not like it, it is your game. Hopefully in later updates you will fix things and learn from this experience. Until then, this game will stay deleted. Thanks for the game, at least while it was good. 😔.Version: 2.1.0

Super disappointed in where this game has goneI used to love this game but now it is so exhausting to have to sick through the avalanche of ads that pop up every time I do anything, this game feels more like a poster board for other games then it does an actual pretty high quality game. Super disappointed. I’m happy to watch ads to get extra boards and such but I like being given that choice instead of having ads shoved in my face every two minutes..Version: 1.112.0

Why change?Listen, I love this game and it’s a great game to pass the time, but why in the world would the devs change something that was already working. Idk why they had to change the engine they were on but it made the game buggy and unresponsive at times. Before this update, I could honestly say the game was perfect. I had 0 issues. The hoverboard mechanic was very responsive even at the higher speed late game. The physics were doing great for a game, but now the hoverboard lags at times, I was in a super late game run where I attempted to activate the hoverboard and it didn’t work until my 4th attempt at double tapping. This wouldn’t have been an issue in the previous update. Also, the roofs can end your game even with a hoverboard? I have the monster board with the high jump ability and I made it admittedly higher than expected, but I just expected to lose the board and continue, but no it killed me entirely. The previous update where I did the same just passed me through no worries. If this is for added difficulty, I guess I can understand, but the fluidity the game once had is gone. The graphics are also poorer in my opinion as well. Also, whose idea was it to change cap of the multiplier from 30 to 29. It makes no sense to change a longstanding norm..Version: 2.1.4

From 5 stars to 2 stars-DO NOT UPGRADE!I have many games on my phone but I never play them because Subway Surfers is just so much better! It’s fun, interactive and personal for the players ability and preferences. If I were you, I would TOTALLY get this game! That is the 5 star n in review I wrote before I upgraded Subway Surfers. In the upgraded version, everything looks different and even when I run it seems wobbly somehow. The upgraded version of a game is always meant to make it slightly better, maybe adding in a different character or costume or whatever but it has completely changed the look of the entire app! I tried to go back to the old one (which I personally think is 1000 times better) but there is no way to do that so my playing time on Subway Surfers is going to decrease quite severely now, maybe even to none at all and I might even end up deleting the app altogether. If you’re reading this-DO NOT UPGRADE THE APP IT’S TERRIBLE! And people who run the app you need to seriously think hard about your new version of the app because the old one was way way better..Version: 2.1.0

Won’t work offlineI love this game so much, but I can’t play it offline. It works perfectly fine with wifi or data but as soon as I’m not connected to anything and I try to play it, it crashes at the loading screen. It used to work fine offline like a year ago and I just recently downloaded it again and now it doesn’t work. But otherwise the game is perfect!.Version: 1.91.2

The last time!I’m deleting this app I have had it since it came out and have moved it too every new phone I have but it has reset every freaking time!!!! I’ve been playing it for years constantly and consistently and I’ve never unlocked the last one that requires 500 tokens! I’ve lost all of my specials that I’ve collected from place to place I have it synced with Facebook I was told that’s how it helps save all your data but no you guys haven’t figured out how to not have people loose their characters, their progress or anything else I had all my power ups to their max capacity and over a dozen characters and I only had 123 left of the 500 and I was on the gold award for 90% of the achievements and I’m so unbelievably past done but a word of advice find a way to have it all stick before you loose many others.Version: 1.80.1

Addictive but annoyingI really like this game but it does get really boring when you have played it for a while. Also, you get all the good stuff if you have a Facebook account, but you have to be 13 to have one but the game rating says 9+🤷‍♀️ and what sort of weird 13 year old plays this game? it is for kids. So if more than half of the people playing this are under 13, which it probably is, then you should get rid of the Facebook features. Also, the in app purchases are annoying and I just have to ignore them because my parents don’t want me to waste their money. I think a lot more people would play this game without them. Overall, I like this game😀 but I might be deleting this game soon as there isn’t really a goal, you just run around for an infinite amount of time until you die collecting money not like in other games where you have quests ( missions don’t count ) and levels..Version: 1.87.0


Why should I report an issue with Subway Surfers?

  1. Pulling issues faced by users like you is a good way to draw attention of Subway Surfers to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Subway Surfers customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Subway Surfers.

Is Subway Surfers not working?

Subway Surfers works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Subway Surfers.

Applications with negative comments similar to Subway Surfers
Blades of Brim negative reviews, comments
Blades of Brim Negative Reviews

This free game gives you endless fun that never ends, filled with cool missions and unlimited weapon and armor upgrades ...

Subway Surfers Sticker Pack negative reviews, comments
Subway Surfers Sticker Pack Negative Reviews

Finding the right words can be a little... Tricky. So don't panic like Fresh, or get annoyed like Yutani. Simply stay co...

Subway Minifig Stickers negative reviews, comments
Subway Minifig Stickers Negative Reviews

• FREE to use • SEND dynamic and animated stickers in chat • PLACE stickers anywhere on your iMessages • ROTATE,...