Asbury Park Press App Negative ReviewsGannett

Asbury Park Press Negative Reviews

4.4
4.40583 star

Total 28 Negative Reviews

Asbury Park Press App Complaints & User Negative Comments 2024

Asbury Park Press app received 28 complaints, negative comments and reviews by users. Have you ever had a bad experience using Asbury Park Press? Can you share your negative thoughts about asbury park press?

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Asbury Park Press for Negative User Reviews

New AppWhy fix what isn’t broken. I HATE the new version. I like the version that reads like an actual newspaper. If you wanted to fix something fix the fact that every time I open the paper, after I’ve already downloaded it, it has to be refreshed if I close it and open it again. It’s bad enough you raised the subscription FIVE DOLLARS more. If you get rid of the version I like I’m cancelling my subscription..Version: 7.3.1

The new APP versionThe new version is almost unreadable because of all the large toggle buttons and busy advertisements… I cannot find a way to get the format back to the former version. So far nothing about this version is acceptable!.Version: 7.1.2

Bring back the old appThis app is so full of problems for the traditional newspaper reader. Pages freeze up. Only way to undress is to close the app and reopen again. Single amid double taps don’t produce thr correct response. Too many ads that block further reading. The list for on and on for thr traditional newspaper reader. Give me the choice of which app I choose to use..Version: 7.3.2

Need Subscription to read Coronavirus Related articlesUnlike most every other publications out there, the Asbury Park Press does not allow you to read an unlimited number of articles relating to the current Pandemic. REALLY ?? This is all the more reason why I will never pay 7.99/month..Version: 5.24.3

Safety Alerts behind a subscription fee?!I used to love the APP, great location news and articles. They now require a subscription fee to view some of the content which is annoying, and they do that for popular types of stories. My biggest gripe is a local safety alert just went out from the APP, about contaminated meats in our area, but the Asbury Park Press put the information behind a subscription fee. That’s horrible and could result in harm coming to our community. That’s equivalent to a Tsumani or Hurricane warnings only being told to people if they pay to stay alive. Public service news should not require money, feel free to put entertainment news behind the subscription wall... You now lost me as a customer..Version: 5.22.2

Decent Coverage BUTThe app provides good links and photos to current stories. The problem is that there is no way for an APP subscriber to report newspaper delivery issues or to temporarily halt delivery. You have to open their website in your browser to accomplish any of these..Version: 6.5.9

Change is not goodI don’t understand the point of this update. It is not user friendly at all. The other version was so easy to navigate. Much like reading a print newspaper. Subscription is not worth the aggravation..Version: 7.1.2

FrustratingI actually prefer a hard copy of the newspaper. The delivery so so sporadic, I had to cancel it and switch to the app. The pop ups and poor design are a big issue. I would prefer the layout to be like a newspaper, but enhanced. Take a lesson from how great Golf Digest looks as an online magazine..Version: 6.8.1

Please fix your app!I’m tired of trying to read the enewspaper using this horrible app. Al I want is to display a full page at a time, not two pages or part of a page. And would you please let me change pages by moving the image and with your buttons? Maybe you should go back to the old app which works just fine..Version: 7.3.2

Asbury Park PressI am trying hard to maintain my subscription to the Asbury Park Press to support local journalism. However, you make using the app so difficult. Even though I have a subscription, I am continually locked out from content. Also, you don’t update the online content on Saturday or Sunday..Version: 7.0.4

A poor example of a new appThe Asbury Park Press recently released a new app for their online paper, and all I can say is grammar school kids could have developed a better app. Buggy, doesn’t work as advertised, impossible to read the paper with. What does it do well? Display ads (previous app had no pop up ads). A crap app!.Version: 7.3.2

Messed Up A Good AppIt was easy to read the paper-like Press in the old app. You could fill the screen with the paper in one tap. That's gone now. Trying to make the paper larger now only brings in a part of the article you’re interested in. Or it changes the format from paper-like to web. Bring back the old app!!!.Version: 7.1.2

It’s good at freezing!This new app is not much different than the previous. However, after several minutes of use it freezes and usually the only fix is to sign out and then back in. Seems like something that wasn’t broken has been “fixed.”.Version: 7.3.2

Crap journalismI guess the app is ok, still tons of adds even if you pay monthly. The journalism is just terrible. Very few local articles, reporting seems to be skewed a bit to to the left and they will fully ignore issues that don’t fit their vision of the world. It’s not worthy the money. Do not support these “journalists”, they do not deserve your money..Version: 6.12.5

Not much world news or hs sportsOur paper arrives at our door very early every day. However, I read the paper on line and find the USA Today section contains weeks old news. I cannot find hs sports other than football, basketball and wrestling..Version: 5.3.1

Zero starsI would give zero stars. The app does not allow me past the paywall, despite my account saying I a, logged in and active for digital only. I have called tech support and been routed to the Philippines 6 times and been on the phone for 20-60 minutes only to be told, “tech support will correct the problem within 24 hours” to no avail. I truly want to support local journalism, but the business model makes it impossible..Version: 6.2.0

Don’t like new appLiked the old app much better! This one too easily changes screens because of the > feature when you don’t mean to. I did not upgrade on my phone & I’m much happier..Version: 7.5.1

The App todayWhat are we getting for more $$$$? No Parade! No TV guide with local channels listed. We have been subscribers since we moved to Howell in 1983. A boy across the street delivered the paper. We are down to Fri-Sat-Sun. A paper delivery man is reliable and goes out of his way to get the paper to us. But what are we getting? It would seem if it were not for Boscov ads ……. Marcia Saltzman.Version: 7.1.2

Not like the old press!I always liked the Asbury Park Press because they were impartial and just gave the information. Now, they are cop bashers with “protecting the shield” and Trump bashers. Funny how when a cop does something good, it’s put down at the bottom of the page. I don’t see anything good about what Trump has done for the country. Lower unemployment rates or how high stocks have risen isn’t even mentioned. That’s not the purpose of media. I find myself just reading the obituaries now. It’s the only thing they don’t give their opinion on..Version: 5.5.0

Always a problemI love reading The Press on my phone. I’ve been a subscriber for a few years, but I just dropped it because I could never read it on my other devices. The last straw came a week ago when I couldn’t read subscriber content on my phone even though I was a paid subscriber and was advised to “call Apple” when the customer service rep couldn’t solve the issue..Version: 6.10.0

Don’t bother using this appEvery time I try to use this app it asks me to subscribe even though I’ve been a subscriber for over 20 years and have successfully linked my print subscription to the digital subscription (linking accounts is a science project, good luck getting help from APP on that)..Version: 6.8.1

Can’t do vacation stop in appI get home delivery so I don’t need to read the paper on the app. The only thing I use it for is to report a delivery issue or request a vacation stop. Unfortunately, I can only do one of those in this app..Version: 6.12.5

Nice try but a long way to go..Per APP, you asked/we listened, incorporating access to the print edition within the live app. Unfortunately it’s no where near as good as the standalone print app. The page layout is confined within a window, making it hard to enlarge the page. Tapping will bring up articles as in past, but not pictures. And on the opening screen it clearly shows I’m signed in yet articles come up ‘for subscribers only’. They do poem of course, but why the reminder?.Version: 7.1.2

It keeps telling me I’m not a subscriberMy husband and I have a subscription... but periodically the app tells me I’m not a subscriber and when I try to sign back in a get a blank screen! I enjoy the ap when it works properly..Version: 6.1.4

Why did you change my e paper.How can back to reading your paper on my iPad? I liked the old layout. It was like the regular news paper. This process of clicking on article and waiting for it to come is a waste of my time. Please let me know how to get back to the old format. John Ostrander.Version: 7.3.1

Very confusingDon’t understand why my subscription gets to this point. Can’t sign in. I had a current subscription but now I have to sign in and process not straight forward..please reinstate or cancel my subscription!!!!!!.Version: 7.3.1

SubscriptionI cancelled this subscription well over a year ago. Have not been able to read the paper so I assumed the cancellation had gone through… only to find they had RENEWED my subscription w/out authorization... And never gave me access… FCC and attorney…..Version: 6.12.3

Impossible to cancelHow is it that you can sign up electronically for the subscription but you can’t unsubscribe as easy as you signed up. No where in the app or website is an easy way to cancel the subscription..Version: 7.3.2


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