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Depop | Buy & Sell Clothing App User Positive Comments 2024
Depop | Buy & Sell Clothing app received 70 positive comments and reviews by users. Can you share your positive thoughts about depop | buy & sell clothing?
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Depop | Buy & Sell Clothing for Positive User Reviews
✓ FeedbackEasy to use but here’s some improvements/questions • When someone wanted to return something, I refunded the whole price of the clothing minus the shipping. I submitted a report to claim back my Depop fee. But they said I can’t claim it back because I didn’t refund the whole thing. It was $30 shipping so even if I claimed back the Depop fee by refunding everything it would not cover the $30 shipping. Can we have better return/refund system? • Those random deals like sell in between this specific time and you’ll get Depop fee free of charge. Does this work for people because I sold quite a few things during this range, and always got charged depop fee. I emailed them and all they said was that I was must not have sold it in the time period which I did 🤦♀️ • Going back to returns I had to obviously give my address and phone number to the seller for them to return it. But Depop obviously doesn’t allow personal info shared in messages, so how can returns even be done efficiently? Luckily I wrote my address on their parcel, but I think there should be a better system..Version: 2.289
✓ Depop!I love Depop! How ever I wish that all accounts are able to make offers on products. My Depop still doesn’t have it and my apps up to date.Version: 2.187
✓ Love it but notification problemsI get notifications and when I go into the app the notification doesn’t disappear..Version: 2.60
✓ Love the app, hate the new scrolling effectDepop is good and I like to use it and buy all of my clothes from here, BUT something that has annoyed me so much to the point of frustration is that when scrolling through the explore page / search grid view page of items, every time you scroll the “filter | sort” bar goes away, but as soon as you stop scrolling it pops back up! I must be a sook but it’s honestly so annoying. Can the app be changed so that while you’re scrolling down that bar disappears completely, and doesn’t come back unless you scroll up in order to get it? Because once I’ve already filtered and chosen my sort preference, I don’t want to see that bar. Keeps just popping up and distracting me lol It actually stops me from using it.Version: 2.62.1
✓ Awesome, butI love this app! It’s so much more aesthetically pleasing and simplistic compared to other apps, and it’s super easy to get a hang of! The app itself is great in function, but it can be really difficult to find good stuff since a lot of people find a $3 toddler shirt thrifting and then sell it for $47 as a “rare baby tee”. It’s also REALLY common for people to put the brand as Brandy Melville just for exposure when it’s actually something from H&M. The app tried to discourage from doing this, but everyone does it anyway. However, you can still find a gem at a great price every once in a while. I have a suggestion that would make the app easier to use- while there are filters on the app to easily find what you’re looking for, I think it would make it even easier if there was a “sort by” option- ex. newest to oldest, lowest to highest price. This would be especially helpful for the “saved” section. I also think it would be great if you could automatically see which items you liked are already sold, similar to how you can see the word “sold” on top of items that you’ve saved. There are a few things that aren’t perfect, but overall, this app that’s structured almost like social media makes buying and selling secondhand clothing really easy and fun!.Version: 2.103
✓ Great app, freezes occasionallyI love being able to buy/sell clothes with ease, recommend this to anyone. However I can’t tell if it’s my phone or the app but it keeps freezing when viewing an item, having me to restart the app..Version: 2.175
✓ Review of overall experience on Depop.I have genuinely always loved this place and love the fact there is something like this out there for buying and selling purposes. But recently have learned people can be a little bit tricky in pretending they haven’t received items, and asking for refunds, have received disgustingly abusive and intimidating messages, and don’t understand how it’s even allowed or why people aren’t reprimanded once they have sent these kind of messages. Maybe there should be an age limit, because it tends to be young kids chucking there toys out there pram and pulling fast ones. Possibly shouldn’t be allowed to send items untracked whether the buyer is happy for it to be sent otherwise or not as this gives the buyer the opportunity to claim they haven’t received there items and ask for a refund leaving sellers at a loss of both the sale and there goods. Depop itself is a lovely place but the community isn’t. So disappointed presently and genuinely considering closing my account and chucking in the towel..Version: 2.33.3
✓ User experience suggestionAs a buyer I find Depop pretty good overall. There is definitely room for improvement though as I find it hard to navigate through so many listings. One suggestion that I think would really help is adding a “Liked on this page” tab that groups all your liked items from one seller together. I always try to buy bundles but sometimes it’s overwhelming looking through so many listings and I often can’t find stuff that I’ve already liked. I think this feature would be really beneficial for both buyers but also sellers because it’s a simple way to promote bundling :).Version: 2.197
✓ Deals deals dealsSuch good prices on here guyzzz! Missing out.Version: 2.237
✓ Generally Really GreatI’ve been using Depop for a few months now, both as a buyer and seller, and have had a pretty good user experience so far - no problems with other users, I’ve made a few sales and bought what I now consider to be some signature wardrobe pieces. However, I would definitely advise that you cross-check prices with the likes of eBay where possible as there are a few sellers who tend to think that, just because their item is branded, it can be in tatters and still sell for a high price. Users can be somewhat pretentious about the quality of what they’re selling, in the sense that some people think that if they throw around a bunch of hashtags and take a few model-style pics with their curves on show that they can get more than what the item’s actually worth - I would just say that expect to find the same shallow and image-centric gimmicks you’d expect to find on social media apps. The app is generally otherwise great and I’d recommend it to anyone looking to get a good price on both everyday and luxury brands :).Version: 2.30.1
✓ Awesome but a few suggestions!I love DEPOP for selling all types of items, it’s super easy and straightforward to use. However there’s just three things that could make this app 5 Stars! 1. When you’re listing an item you can’t choose what brand the item is because no options come up to choose from 2. Am option where a seller can pin some items to the top of their page would be awesome, I find myself always editing the listings to try and push them back up to the top 3. Sold items should automatically go down to the bottom of the sellers page so it’s a neater and less confusing experience for the buyer All that said those are just little improvements I think could really make it a professional marketplace.Version: 2.56
✓ Logged me out for no reasonWas in the middle of using the app and suddenly I couldn’t access my receipts, then the app logged me out. Tried logging back in multiple times from the app and it wouldn’t work, then tried on the website and it worked. I really need to message a buyer back and I cannot do it from the website version..Version: 2.103.1
✓ Wish I could put no starsI don’t get why depop don’t encourage people to message the seller before buying to check if the item is still available, we are human and forget to delete unavailable items sometimes! I had deleted my depop app and I didn’t even receive an email that someone had bought something- I re downloaded today and someone had bought something last week! The item I put up has been up for months and I have chucked it out- if I had got a message or email as deleted my app saying “someone has requested to buy your item is this still available” I would have replied- now I have to go through the whole process of refunding this person and their out of pocket while I find out how to do it! - if I hadn’t of downloaded it I wouldn’t have known and she would have lost her money or reported my account. Very stupid fault! May I just add it has nothing to do with notifications as I had DELETED THE APP I had no recollection of this person buying my item as I did not receive any email telling me that someone had requested to buy. Because depop lets you just buy an item instantly! But this was an old item which was on there for months. Depop should rethink and instead of an instant buy a request to buy which notifies the seller via email, app and text message that they are interested in the item if it is still available. This allows the seller to be in control and not have to keep giving our refunds!.Version: 2.19.1
✓ {EDITED} suuuper buggy.EDIT: haven’t had any of these things happen in a while- great job !! ^__^ depop has a lot of great items, but the bugs make it unbearable and almost unusable- when i want to open the app it sometimes takes 20+ minutes of trying and retrying to get into the app. i’ll click on it and it’ll show the depop logo on a white screen, sit there for a minute or two- and then crash. i’ve tried deleting the app, updating, restarting, refreshing, it’s just a lost cause unless the depop developers can fix this. also, sometimes when i’m scrolling though items, the top bar will glitch and suddenly i cant scroll anymore, i can only exit the items which takes me back to the very top of ur page which is really annoying ! >_< i’ve talked to friends of mine with depop and they say they have this problem too. also when the searches say they have, for example, “50 new items” i’ll click on the search and go to the newest items sorting but there won’t be any new items :( sorry this is so long but i just wish depop wasn’t so buggy. please fix these minor things and i’ll change my review- thank you so much for your time.Version: 2.143
✓ Unisex categoryLove this app! But sometime I feel it would be cool to have a unisex category as some items I list are for any gender.Version: 2.133
✓ So glitchyYou get the option to set your size preferences to this filter but half the time they never stick? I’ve had to put in my sizes basically every other week now because the app won’t remember- even then the clothes that pop up in my “Style Edit” are not even close to my size or measurements? How damaging is it for a person like me to see only clothes that are built for slimmer, petite people being pushed onto my feed? (This problem obviously goes both ways, as a petite person may start to feel insecure about their weight if they are constantly pushed clothes that are for curvier frames instead of their own) Not only that but the when you go onto someone’s account, and you then try to filter it by your sizes (after filling them in again for the 50th time) the button “View *insert number of items that fit you here*” doesn’t work? It’s not just my phone as I can click everything else that pops up on the filter menu, the only thing that won’t work is the actual button that lets you filter it. All of this just makes Depop difficult and frustrating to navigate and shop with..Version: 2.180
✓ Not workingI just recently bought a pair of shoes off someone and was coming to check wether my order has been delivered or not. I come back and nothing will load on the app. It says it can’t process data at this time. Nothing on my explore page, DNA or even my own account. Nothing is loading. I decided to restart my phone, still nothing and I deleted the app and re downloaded it too. Nothing. I’m really worried because I just recently bought pricey shoes and I want to make sure I can get into reach with the seller and tracking number. Now I can’t do that. Please fix this issue as I can’t even log in now and it states that it can’t be processed at this time. Pls fix this ASAP. I also checked the website and it states that there is an error too. Has the whole app literally crashed? I tried logging in with Apple credentials and with my email. Hopefully this gets fixed soon because I need my tracking number..Version: 2.157
✓ Forced into pay palThis app is good but I don’t understand why when I go to checkout now i’m forced to sign up with pay pal to make a purchase? When I go onto the credit/debit section it makes me sign up for pay pal???.Version: 2.76
✓ Been using forever but has new bugI love this app and have been using it for close to two years. However, with the new changes came a bug, whenever I’m scrolling through my feed or searches, if I click on an item to look at it then go back to where I was looking it jumps back to the top. It is very frustrating especially because this only started happening when the new layout/features were introduced. Also the same posts appear twice right after each other..Version: 2.97.1
✓ CurrencyApp is very good but can the currency change with the country you’ve selected makes it confusing and annoying when it’s in USD when I live in New Zealand.Version: 2.78.1
✓ Depop story reviewI have been using the app for quite sometime now and mostly I love it, i have bought and sold a few thing on there, however i have some problems at the beginning with my depop account. As a first time user it made me feel slightly cheated as i had sold an item but futhermore not received my payment for it. This bothered me as it took a good day to get a respone from the support team which i didnt find too helpful they said “ you have not confirmed your paypal account” and said there was nothing they could do about the money not been transferred, however the buyer said it had gone out of there account, making it a very awkward for me as i still had to send the item. One thing i found was you could only email there support team, there was no number that i could call??? this made it very difficult to communicate effectively as it was all done through email. Since then everything has been fine but just remeber to check everything before you consider putting something up for sale..Version: 2.87.1
✓ Your bioWhy is it that at buyer has the ability to not write a review, which is akin to ‘no reference’ therefore appears unhappy, or even a bad one which isn’t true, and the seller has no ability to respond to that review for other potential buyers to see???The word count for your bio is so limited that sellers are forced to use up item spaces to put ones terms and conditions is as it won’t all fit in the bio letter count, and the more items you add to the page means it moves from near the top so doesn’t get read??? Not all buyers have integrity, and I’m sure neither do all sellers. But it’s frustrating when you receive a bad review despite already stating the postage price, and putting no refunds or returns, that sellers are put in a position to refund or risk a bad review, if the seller has found the same item cheaper, only not new, after their purchase of a new item from yourself. Pretending an item is faulty, when brand new. in order to buy the identical item after their purchase from you, enables the buyer to blackmail you into a refund, or write a bad review that you can’t directly respond to, for potential buyers to see. The buyer can also, when having received their purchase, either intentionally or accidentally, damage the item themselves, but pretend this is how it was sold, therefore not as described!!! All a little one sided me thinks ☹️.Version: 2.30
✓ Good but there is a problemSo the suggestions on the style edit rapidly change. One second it will be things I like and have been looking at styles similar, the next it will refresh and just become COMPLETELY trainers. I do not want trainers. I have not looked at trainers. There is no reason for this. So I’m stuck for a few days with trainers as my suggestion (they aren’t just regular trainers they are always Nike Jordans which I can’t afford anyway) and I don’t like it. Also, it can’t be helped but there are SO many people on this app that charge RIDICULOUS prices just because they can. The second an item is out of stock on a website, people start charging triple the price because it’s ‘super rare’. It is still a good app but these things ruin the experience. Every once and a while the app freezes and I have to reopen it for it to work. It is a useful app but I have noticed that when I’m not using it I’m happier, probably because I’m not as exposed to nice but pricy and abundant amounts of clothes..Version: 2.174.1
✓ WarningApp is great, just warning other users out there. i just got scammed for $160 by a girl who said she would sell me 3 brandy melville items. i should have seen the signs because she said she couldn’t send me pics of the items bc they were already in their packages. she wanted me to pay her through paypal and not depop, which i did and since then she has deleted her account meaning she has no intentions of sending me the items i paid $160 for. it’s a great app, so many nice people just watch out for scammers i dont want anyone else to have this happen to them 🥺.Version: 2.91
✓ Best Buying/Selling App EverI started using Depop around 4 months ago, because I was really into vintage clothing at the time and was looking to find some nice deals. I was so used to using eBay and other apps, but I was very excited to find an app dedicated to mainly clothes only. I found some awesome stuff, and was buying avidly on Depop. I just loved the way the app was set up and just everything about it. The format and everything. It was awesome. Then, one day I decided to try to sell some stuff. I wanted to give it a shot to see if I could get some extra cash. I started off my selling my old clothes. It took a couple weeks of likes on items and messages until I finally had my first sale. It was very exciting for me and I thought I was the coolest person ever that at the age of 14 I sold an item. But my business took off after that sale. It then became a habit of myself and my brother who also has a Depop shop, going to thrift stores every weekend to find cool vintage pieces to re sell on our Depop accounts. Since my first sale, I’ve made about 60+ more sales, and have great feedback from all customers. I’ve made a bunch of money, and I just can’t believe I’m doing this as a 14 year old. It’s truly a great way to become a young entrepreneur. 5 stars..Version: 2.21
✓ I need help!So I really loved this app but would never really get any shells but I thought I would keep selling in there anyway. Then I accidentally logged out of it and when I tried to log back in it wouldn’t let me. Sooo I thought okay maybe I need to reset my password so I reset it from my email and then tried again and it still wouldn’t let me:( so then I looked it up and it said to try and delete the app and download it again and so that’s what I did. But then it still wouldn’t let me and it says “the operation could not be completed. Please try again later” and I don’t know what to do because I have tried to get back in and can’t. And I fear that someone may want to buy something and I have know clue. Or my account will be taken down due to “inactivity” but I simply can’t get in. I really need help. UPDATE:!!!! I am back in!!!!! I looked it up for more research and I found some info! So it said to try and turn your phone off and back on to see if it works and then if it doesn’t then turn off your WiFi and try again( that’s when mine worked— when I turned off my WiFi— ) and then if it doesn’t work when you turn off your WiFi, you can email depop about it! Hope this helps anyone with the same issue!:).Version: 2.105
✓ The future is brightThere is a lot about this app that I like! The shipping process is very simple! Leaving buyers & sellers reviews is super easy! The percentage Depop earns is low so you get a larger portion of what you sell in comparison to similar apps. If you’re looking for unique items this is an app for you. Unique items are everywhere & not everything has to be name brand. I find beautiful items all the time that are stylish & aren’t name brand. The focus should be on esthetic & how you style an item. My absolute favorite part is the expression of creativity. Depop is a place where you can bring the creative vision you have for your shop alive! Everyone puts a lot of thought into bringing their vision alive! Each shop has its own vibe, & I think that’s so cool! My only complaint is that it is very hard to get ahold of anyone at Depop. If you ever have a pressing issue the process is really annoying & time consuming. Returns & exchanges should be easier. But above all else communication should definitely be improved! Whether it be through email, phone, or through the app there should be a point of contact. It means a lot to hear a voice on the other end of the phone, or knowing there’s a real person emailing you who is concerned & willing to help. In my opinion this app could use some work here & there but 90% of it is working & very user friendly! I can’t wait to see what this app will be like in a year or two. ❤️.Version: 2.23.2
✓ Fine art clothes on the way …:)So far so sublime. If Depop can keep the support up, it can be one of the best..Version: 2.173
✓ Great customer service!I was having a problem with an item I wanted to buy but it wouldn't let me so I reached out to the app and they responded within about an hour which was so impressive! They let me know that it wasn’t a problem with me but with the seller and notified her as well as giving me recommendations on what to do if she didn’t respond. Great service!!.Version: 2.149
✓ Great app! But..This app actually becomes quite addictive. From my personal experience, it did take some time to gather likes, followers, and eventually, requests to buy. I’ve spent almost 2 months posting a few different items weekly, and have managed to rack up a few sales starting from a week ago. So you really have to remain patient with the process while keeping your activity and engagement levels up! However, some seem to master the art of selling quickly. Props to you guys. Also, it is such a great source for new/second hand items! Reducing and reusing will surely leave less of an environmental footprint ♻️ But beware of scammers people!! Be sure to find out every little detail about the item first before buying. The only thing in particular I’ve been having issues with is the in-app lagging and it crashing a couple of times each day. I’ve attempted to figure out what the issue might be and referred to Depop tips on how to fix it but nothing seems to be helping. Anyway great app!!.Version: 2.153.1
✓ ConfusionI love Depop, but if you’re going to discourage people from using the website by making many of the features app only, at least have the app work properly. My “for you” page will not load for more options no matter what day it is, what time, what wifi I’m using. I’ve just deleted the app to redownlod it and see if that fixes it. I just don’t understand discouraging people from taking some traffic to the website by not being able to purchase and like items or have access to the for you page unless you’re using the app. Please improve, this is a hub for millions of people’s businesses and things like this destroy our reach..Version: 2.110
✓ Good enough for meI’ve had Depop for a while now and I’ve enjoyed it a lot for the most part as a buyer (haven’t experienced selling yet). I thought I hated shopping for clothing before I found Depop. I guess I just hate leaving my cozy home and the general styles I see at the mall and whatnot, but while using Depop I’m able to shop from the comfort of my house and find a variety of cute options of clothing in much lesser time than I would at a physical store. It’s easy to use and I’ve found so many nice outfits that I adore, and most are vintage meaning it’s likely I never would have had the opportunity to purchase without Depop. Plus, buying second hand clothing is environment friendly :) One complaint I do have though is that the app exits me out after a certain amount a time, which can get a bit irritating because I lose where I’m browsing. I hope this gets fixed, or that an option to check our browsing history is made available. I’m also glad that the app doesn’t give annoying notifications, except when they’re necessary, like follower updates/pm messages/comments from other users etc. I’ve seen that a lot of people have other (less positive) things to say about it, but for a shopping app, I think it’s a lot better in comparison to others and that it’s done a great job for the most part..Version: 2.19.1
✓ Actually very goodWhen I downloaded Depop I expected it to be full of expensive, custom clothing in very limited sizes, but what I got frankly surprised me. While it does have the custom clothing in (sometimes) limited sizes, that is only a very very small amount compared to the affordable, used, custom, and even brand new products. I'm a 15 year old boy and so I wasn't looking for any 'cute crop tops', and so I searched for what I was looking for, a supreme tee. They had so many, from various sellers in various countries, and in various conditions. This resulted in me getting exactly what I was looking for, a slightly used authentic supreme tee for fairly cheap. Highly recommended..Version: 2.65.1
✓ HonestlyI’ve used Depop for a couple of months now and so far it’s been amazing. It’s pretty easy to sell and buy items, I’ve even sold a couple myself. You can find almost anything on the app and it’s pretty cool. For anyone considering downloading this app and joining the Depop community, go for it. The layout is kind of like Instagram, where you have a feed page and you can like and make collections. Everyone that I’ve come in contact with on depop is super nice and they tend to be very understanding. As much as I love the app, it can be annoying when the seller doesn’t respond to your messages about an item. I know this isn’t really something Depop can fix or control but just putting it out there. Also a 10% cut of an item sold is a bit expensive especially when Paypal takes a cut too. It would be nice if the percentage was a bit lower but otherwise this app is pretty perfect..Version: 2.95
✓ Usually fantastic!The app functions pretty well most of the time, and the UX is pretty good, however it freezes for no apparent reason every 5-10 minutes or so, which is only fixed by restarting the app, there losing my search, items, place in scroll, etc.Version: 2.211
✓ I love Depop!For a relatively new app it has a great ethos and really encourages creative people, designers and sellers to flourish! I’m sure that things like the amount of photos sellers are allowed to upload will change over time (4 is very few especially when uploading or buying designer or OOAK items). I have been a seller on Depop for about 2-3 years and have received so much support in many, many areas. The number one thing I love about Depop is that uniqueness is rly celebrated, I think I would have NEVER got the same uplifting treatment on any other selling platform. Also it’s packed full of really incredible items and soooo much second hand/vintage which is exactly what fashion needs as opposed to the extremely wasteful fast fashion industry. I’ve been given so many opportunities to feedback via the app and email, even had conversations even with the CEO and so many other people involved with running the company. Every app has flaws and things that don’t work for everyone but I’m so excited for the future of this app!.Version: 2.67
✓ Can’t even log inI reset my password and it won’t let me log in. It logged me out and now won’t let me log back in. I’m gonna cru.Version: 2.91.1
✓ Need ImprovementThere are a lot of things I like about depop but it definitely needs some improvement. The newer update with the explore tab is useless, i want to be able to see the feed from those I chose to follow when i I first click on not some explore tab with items i’m not interested in? it’s one of the most pointless and stupid features. Another major example would be people being able to tag an item as something it’s not so it appears everywhere! it’s so frustrating when you’re looking for something specific but when you search it millions of other things that don’t even relate to that item appear because depop allow people to tag something as what it is not, depop need to find a way to filter out some of these spam items as it easily ruins the shopping experience, I don’t want to sit for 5 minutes and scroll through loads of unrelated items when really I should search and the item i’m looking for should be the only thing that comes up. A good example of this is you type in Kpop albums and there’s people selling eyelashes and lip gloss? what has that even got to do with music and albums? Or at least make it so that when you block someone their items don’t show up? seems pointless to block and still be able to see that persons listings? Please fix it depop..Version: 2.102.1
✓ Please bug fixGood app, but it glitches when I click on items and freezes, I have to go out of the app so many times to make it unfreeze! Very frustrating, asides from that really good app.Version: 2.176
✓ SizingI love this app and think it’s a great platform to help end fast fashion the only issue i have is that the filters especially for sizing really don’t work for me i try to find my size and repeatedly get so many size 6 and 8 options but that really is my only issue that I can think of that has to do with the app itself..Version: 2.115.1
✓ ImprovementsI appreciate the overall concept and certain aspects of Depop because I can conveniently make money off used clothes and also develop a clothing brand of my own , but there are a couple of features I would love to see Depop revamp/implement. First , I get it that sellers probably shouldn’t be notified which particular potential buyers have bagged their items so they won’t pressure the buyer into making that purchase , but it would be very helpful for sellers to get an idea of what time range the buyer added said item to their cart so we can make offers to users who liked that item(s) throughout the time range. Secondly, Depop could have a little tiny section maybe just a small corner of the home page that tells you which times in your time zone generate the most overall Depop activity. Going a step further, eventually the technology could improve to share the activity of users surrounding particular styles of items which you are selling. Lastly, I feel Depop should allow more leniency to sellers and rid the site of the “seller usually ships in ___ days” section of the bio. As a seller of both second hand and custom pieces, a second hand piece takes thirty minutes to assemble and drop off at the post office , whereas a cusom piece can take multiple days to perfect and ship out. Bc of the large difference in time I do not think it is fair for the ship time to account for only the longest amount of time..Version: 2.255
✓ Super glitchyApp glitches 24/7.Version: 2.208.1
✓ ImprovementsSo far I like this app to get a couple bucks in my pockets. I think it's a great app and has a lot of potential to grow a lot more. I used to use another buy & sell app (not mentioning the name because I don't want to be on here promoting another app) but that other app has made me A LOT of money simply because that app made it so so easy for users to find my listings. I think Depop should me make a couple improvements when it comes to the listings. 1.Create a new feature where we can actually share our listings therefore i listings are getting views and are not forgotten in our feed. By us being able to share new listings are listing are going to be visible to others because it will go in the feed. The more we share the more are listings get views. So for example we we have a homepage and everytime our friends share a listing of their own items or other friends items it goes into our feed"homepage" and walaaah! We are able to see new items and have a lot more potential sales. Also having a "favorite" option to add our favorite users would be great because that way we can always easily go back to their feed and see if they posted new things. I have a lot more feedback. Hopefully these ones are taken into consideration as I do believe that making the listings more visible would me great for the app..Version: 2.29.1
✓ Mobile app is great- desktop is bafflingly glitchyI use my laptop extensively on a daily basis, and today I tried to use Depop there (for convenience and better visuals); and I had one baffling technical problem after another. From my (correct) password not being accepted resulting in my getting locked out of my account, to not being able to upload a profile pic (no option), to the pay screen not registering my name/address info (as though I hadn’t filled out all required fields; I had) to finally alerting me that a seller in the US could not ship to my country (I’m also in the US). To Depop’s credit, their customer service was relatively quick to jump in (via email) and help troubleshoot with a very human presence and clear directions. However, most of their suggestions were already tried, or weren’t applicable. After feeling fed up and stepping away from the madness, I found that uploading a pic on the mobile app was simple and intuitive, and filling out my info to pay proved to be no trouble at all. Tl;dr- there is no rhyme or reason for the load of trouble you may encounter using Depop on a desktop; understand that it is intended primarily for mobile use and use it there if at all possible..Version: 2.266
✓ Pretty Good AppI’ve bought a lot of stuff here on Depop! It’s easy to navigate, there are lots of friendly people on there, and it’s fairly cheaper then fast fashion ( since a lot of the things are second hand - therefore being cheaper ), so I can save a few bucks :) ! However, I would like to make a suggestion to Depop. When messaging sellers, sellers cannot send photos, or the other way around. Adding photos can reduce the fuss of needing to go to another app and send photos from there. Photos help with commissions, if sellers need more photos on an item etc! Overal Depop is a decent app, would recommend! ( Just look out for suspicious sellers, who may scam you.. ).Version: 2.209
✓ Some suggestions!I really enjoy selling on Depop and think it’s overall a great app of its kind! Although I do have some small suggestions that might help with more technical difficulties. 1. My account was hacked last month, and I lost access to the account because the person who took over was so easily able to change the email in my profile, so it put the account in their hands. This meant when I tried to change my password for my account, it just went to their email. So I would suggest that there is more security for this, like a conformation email to your email to activate the change so you have full control and it can’t be so easily changed. 2. Also on the same subject, it’s helpful when Depop sends emails just to let you know that your email or password was changed. In these emails it has a button to ask if it wasn’t you, the problem is when you do press this, it just takes you to the help page and does no Immediate action. It is important to take immediate action if you are hacked, and I think there should be an option to temporarily take down your account so that the situation can be fixed..Version: 2.108
✓ I like depopI’ve started to sell here and I’ve only had positive experiences. I recommend this app :).Version: 2.95
✓ Great, but can be amazing 4.5/5*I’ve been using Depop for a little around a year now and believe it is one of the better sites/ apps for “cleaning out your closet”. They make everything very straight forward and anybody can begin selling in less than 24 hours! But once you begin to use Depop on a daily basis you start to recognize the room for improvement they have and even just some small changes could help some top sellers drastically. There have been a few changes done to Depop throughout my year of use and some have been very necessary including Depop payments! But even Depop payments is in its early stages of development and has a lot of work to be done. What Depop really needs is an update focused on the sellers, and making their jobs easier since they are the ones keeping it alive! There are many small tweaks and changes that can happen that will make selling a greater experience for everyone on the app ( Refreshing items, more than 4 pics, etc ). These changes will not only benefit sellers, but it will help the community and Depop as well. If the sellers are able to put out their best content in the most efficient way possible, customers are happier, and in turn Depop is happier!.Version: 2.74.1
✓ PLEASE LISTEN TO YOUR SELLERSI think the app is good but there’s obviously some bugs. This isn’t really isn’t about my experience because I was lucky enough to have a good experience with depop so far. I convinced my bf and sister to get depop to let go some of their items & make cash. However both of them experienced not receiving shipping labels EVEN WHEN THEIR PAYPALS ARE VERIFIED. And I’m sorry depop but your support team needs a lot of work. For my bf it took two weeks to get the shipping label for ONE out of TWO items people bought from him. My sister is STILL WAITING for them to get back to her. My bf deleted his old depop account to try and see if it’ll work on his new account and the SAME THING HAPPENED. Plus the support team sent the same advice to verify your account to my bf when he had already made it clear that it was already verified and he couldn’t get the label. He ended up paying out of pocket for shipping for one of the items because he wasn’t able to access the shipping label. Now that the same incident is happening again to my bf it is stressing him out because he might have to go through this process all over again. He’s going to check one more time to see if his account is verified for sure. He told me that if this doesn’t get resolved he’s going to quit depop and sell elsewhere..Version: 2.96
✓ Love it but could use some tweaks+some suggestionsI use depop all the time, it's mostly pretty good but there are some places it needs work, like with a couple bugs I've noticed (with saved searches not clearing the numbers at all/sometimes things will show up as sold in likes but when refreshed it's not actually sold/items disappearing in search when sorting by new instead of by relevance) Some things I think could definitely make it more user friendly are - Adding a way to get rid of all the sold items from likes/saves lists (my lists are so clogged with saved items it's impossible to sort) - Adding a way to get rid of more than one item at a time from likes/saves lists (it takes SO long to do it one at a time when you have a lot of them) - Adding a counter for likes/saves - Adding a way to filter messages (nobody needs that much spam in their life).Version: 2.200
✓ Mostly loveI have used depop for years and i love how it gives me so much access to a range of second hand clothing, and to new designers that make their own stuff. I like how they reinforce the “pay through the app” as it prevents scamming, and they have removed drop-shipping accounts. I’ve only had to open two disputes ever, one as a seller one as a buyer and both were sorted out with efficiency and were fair, which i’m very thankful of depop for. I also love how i can sell my own clothes. My biggest problem is that when i save an item that im thinking about purchasing, and then someone else buys it, it comes up as sold BUT the listings description itself has been removed so i can’t take key words from the description like the brand or anything from the original listing to search for something similar 🤦🏼♀️ I like how it shows how recently a user was active!!.Version: 2.225
✓ Great app, improvements needed!Depop is a great concept and however I have some recommendations which would improve the usability of the app for us shoppers: 1. There needs to be more options when saving products. Instead of every ‘saved’ listing going to the one page, an option to separate into collections/folders would be a great improvement! This way users can organise their favourite items but keep them private from followers. 2. The STYLE EDIT needs a better algorithm. Most of the listings are unlike items I’ve liked or saved, and as soon as I visit one sellers page, my ‘style edit’ is full of only their listings! Today I looked at one out of Nike shoes and my entire page was just Nike shoes. It needs to be more personalised and show new products similar to what users like. 3. Finally on the topic of the ‘style edit’ it needs to be its own page such as the ‘explore’ page, not a small section under ‘My DNA.’ I DO NOT look at the explore page as i don’t care what Depop ‘loves’ I want to see things that I will love and potentially buy. Depop would make more money if it introduces potential buyers to products they will actually want to buy instead of having to spend hours searching and scrolling. Thank you Depop if you read my improvements and I would LOVE to see them implemented on this amazing app I have grown to love, thank you!.Version: 2.120
✓ ABSOLUTELY DISGRACEFUL AND SPITEFUL APPDO NOT GET THIS APP unless you’d happy with daylight robbery, terrible customer service , useless support staff and random account suspension or in my case DELETED ACCOUNT. like many others the pandemic has had a turbulent effect on my finances, but depop was a giving me some sort of income despite depop ( who take 10% of whatever you make + pay pal fees ) I’ve had the app since 2018 , over the years I managed to get 131 items sold and over 200 5 star reviews so imagine how much money depop was making from me. Today they decided to permenantly delete my account due to “ out of app transactions “ I know the depop rules from being a seller for years and I’d never disobey them. Common sense would tell the depop team that having used the app for many years why would I put my 5 star reviews and feedback at stake for the sake of an out of app transaction it doesn’t even make sense ? Depop take advantage of their sellers , are terrible at handling cases and give insulting automated responses which I can guarantee they will do here if they decide to respond Its a great app for finding bargains but you can find bargains on other apps , the worst thing is I can never use depop again not even to buy something You’ve now lost a loyal buyer and seller and to whoever’s reading this review take this as a message to STAY CLEAR OF DEPOP.Version: 2.148
✓ Room for improvementThe app is very good, simple and easy to use. However, paying can often be a struggle as it doesn’t give a simple explanation of what the options are that are shown etc which often stops me from buying things as I can’t be asked to go through the long process of being confused. Also, when talking to other people on the app, I think it would be better to be able to send photos to them, allowing you or them to send proof of postage or photos of the object that are needed instead of having to add them to the photo. Lastly, the section that allows you to see clothing from people you are following is not very good as one post fills the whole screen which makes the process very slow which is why the search section is always used, not the other. On the other hand, the app gives younger generations a chance to find clothes that are generally what most people in the younger generation use, which contrasts eBay to depop: Making the app a big part of raising money for my school trip coming up, thanks..Version: 2.20
✓ Amazing AppDepop is an absolutely amazing app with so many features, I love being able to buy and sell my clothes with ease, and only pay the small success rate when ever I get money. A few things to work on is Mabey the online website, the app is amazing but there is no New Zealand option when browsing Depop on my laptop, over all love this app and definitely recommend.Version: 2.118.1
✓ Well I'm happy with itI see a lot of mixed reviews here that I've taken the time to read. I think people are expecting a lot from this app, which is very good; though demanding all of the kinks and tweaks to be made ASAP I don't necessarily agree with. In my opinion the app does what it is supposed to. I'm seeing a lot of complaints about the explorer page but come on. Okay yes, I get that it helps sell items but is it really that big of a deal? So the same, relatively well known sellers get a spot more frequently than the rest of us but that's just something that needs to be worked out. And, if you asked me, doesn't take away from the functionality of the app. To me, the app is lovely and I spend a lot of time paroozing through clothes just to pass time. I know the app has a couple of things that need a bit of TLC but I'm going to stick by the app and support it because I think it's a great concept. All apps have things that they need to work out, I mean come on.. that new snapchat update?... Instagram's chronological issue that they haven't changed bc they won't acknowledge that we all loath is? No. That is not this app. This app, as I have seen, listens to the critique of its users. I love this app for that. And I think it deserves more than people care to give it..Version: 2.14
✓ Love depop.. butI really love the concept of depop, so fun and easy to sell and buy pre-loved clothes, however for an app that takes 10% of every purchase you would think my app wouldn’t crash every day,, It will say my friends accounts aren’t available or I’m unable to see them, when their accounts are still up and running and sometimes I won’t even be able to see or post on my own account, I try to be interactive with my store but when I reload the app and even completely reboot my phone it will still say my account is unavailable, as well as depop just being down for a day? I thought better of the app, you would think such a globally loved app wouldn’t have all of these troubles. However those are the only bad things, I have made so many lovely friends and such a pretty wardrobe I really can’t complain that much, it’s just the bugs are killing me!!! Please fix them because at the end of the day depop is my life!!.Version: 2.97.1
✓ I love it..but..we got some issues to solve DepopHi, I’ve been using Depop for a couple months now. It’s been awesome. The energy of the people on this platform is amazing. Some people aren’t as nice but that rarely happens. On the other hand lately I’ve noticed people have been contacting me regarding how they try and purchase something from my shop and it comes up as an error. This issue is not just happening to me. I tried contacting Depop about it but they have not gotten back to me. I also contacted them them the same day reporting someone who was not being very nice and they got back to me in 24 hours about that incident but not about my PROBLEM that involves my customers. Considering this is my only income at the moment this is a very big problem that’s going on. I would also like to point out how their only payment option is PayPal. I’ve had so many problems with PayPal it’s insane. If they could have another payment option that would be so helpful. Going through you’re bank card or even Venmo. Please Depop, if you could just add Venmo or anything other than just PayPal that would be amazing..Version: 2.92
✓ Fuking sickTu peut juste pas avoir plus de style que ça dans un pout de tissu.Version: 2.3.2
✓ LOVE this app butI used this app a lot, but could you please add a link on where we can only view clothes from Our own country? Thank you.Version: 2.85.1
✓ First time using DepopThis is my first time using Depop, wasn't really sure how it works or how to make a purchase. I was a little put off that I couldn’t see how much I would be charged for shipping if I bought an item. So I messaged the seller who was selling the item I was interested in, she was very helpful and told me that shipping costs are added when you checkout and select preferred courier, if I wasn’t happy with the shipping costs I could cancel the order and wouldn’t have to continue with the purchase. So I proceeded to checkout, once I added my address the shipping cost was automatically added and I had a choice of ways to make payment. All I need to do now is wait for my order to arrive. There are also options to make an offer for the item you’re interested in, so far I haven’t done this as this item I wanted was already a real bargain and the seller had been so helpful I felt a bit mean offering her less. All in all, Depop seems very user friendly, the app is easy to install and navigate, checkout is straightforward. I will definitely use Depop again and would recommend to others..Version: 2.279
✓ Amazing!!Being able to sell and buy things on such an easy to use app is amazing, so simple and reliable !!.Version: 2.186
✓ Great app, still has room to improveI have been buying and selling through Depop for almost a year now. It’s very easy to use on both counts, and I’ve found some really unique pieces I love. I have very alternative taste in clothing, so I can’t generally find things in typical high street stores, but Depop always has stuff that’s perfect for me. My main complaint is the massive influx in dropshipping. If Depop won’t ban it outright, they should create a separate section for it. It’s difficult to search for anything when the app is clogged up with hundreds of people selling the exact same cheap Chinese knockoffs, and annoying to see listings for something for $50 that you can buy from Wish or Aliexpress yourself for $5. It’s especially scummy that they never disclose that this is what they’re doing, and often explain the 4 to 6 week shipping time as the item being ‘made to order’, which implies that *they* are the one making it, not some Chinese sweatshop. That’s borderline scamming, and I think they should at least be required to make it clear when they’re dropshipping. The misusing of tags also needs to be fixed, because as is, it’s almost impossible to find a specific brand when sellers flood the tags with unrelated items. Finally, I wish they’d ditch the fuzzy searching - for example, searching the keyword ‘clown’ will also return results for ‘crown’, etc..Version: 2.56
✓ Don’t buy waste of timeThis app doesn’t even deserve a star, I have been using this app for quite a while now and have recently just made a new account this account has been picked on for ‘counterfeit’ items. They are clearly not fake or replica as they have the box in the picture with them I could show proof but why I should be expected to when the items are clearly real. Why should I waste my time on this. Not only that but another three of my items have been removed they are pictured with the boxes as well. Along with that the app always crashes and takes up a lot of storage on my phone it’s always glitching. Depop also take a lot of your money when selling it for their profit. This is unacceptable and I think this is very cheeky, the person who removed it needs to get their facts right before they started accusing someone of replica items, they need the sack, i think this is rather offensive and I will not be recommending this app to anyone..Version: 2.9.1
✓ Great brand exposure, horrible other waysStarted using the app after a friend recommended it to sell my luxury vintage items on. I use to use Etsy when I lived in the UK but was always so much of a hassle establishing your account. Depop was super easy to set up and upload items and set up my account and start selling. Love the feature where you can make a quick video of your item your selling so people can get a bit more of a grasp what your selling but would like 1 or 2 more slots for photos. But now going to the down side, with my items that I sell I don’t do it to make massive profits off my items but when the app takes 10% (even including 10% of shipping costs) it really eats into my profit margin. There should be % brackets in place so I can list some of my items worth up to 1000$ but I don’t really think it’s fair for Depop to take 100$ of that. I would prefer to pay a minuscule amount (eg .20c no matter how much the item is listed for ) when listing the items, this ensures that Depop gets their cut of every item that is listed and this will solve the issue of people listing items they do not intend to sell or just fake accounts..Version: 2.96
✓ AhApp keeps crashing when I open it, I’ve deleted it many times to see if that changes anything and it didn’t I rebooted my phone multiple times but I’ve come to the conclusion that it’s not my phone because it’s the only app on it that’s playing up annoyed and want to be able to use the app again.Version: 2.94
✓ Extra cashThis app helped me a lot throughout high-school as I made extra cash on the side while I was studying. I feel like the only thing that should change about the app is the sizing for shoes as they only have sizing in UK size whereas Aussie shoes are in regular AU sizing. Apart from that I highly recommend depop for teens adults and literally anyone, it’s fun and super easy to use and I’ve saved up quite a lot from it which is always a plus! Thanks depop your the best!!!!! Also I feel like it would be cool if once a month there was a competition or something fun on the app. Just a thought.Version: 2.201.1
✓ Depop…I list heaps of items on depop. I love the app itself but with shipping and the price depop have to take to keep the app running, I barely make a profit. I’m pretty sure they take 10% which is actually quite a bit and seems a bit unreasonable when thousands of people are selling clothes. I understand that they need to make a profit but this is unfair to the people selling because now they aren’t making much of a profit. Someone from the app replied to my comment, thinking I was confused. I am well aware that you only have 10% taken when it sells, not when it is listed. No confusion here..Version: 2.166.1
✓ Overall company improvementI sold with Depop for about 6 years and have had no issues with the app up until recently. My PayPal disconnected from my Depop account so I could no longer make purchases or sales. I tried multiple times to reconnect the accounts but in the end couldn’t. At least on my end. This caused me to use other methods for payment means. I only made two transactions with other Depop accounts (who were also dealing with the same PayPal issue). Less than a few weeks pass and Depop suspends my account indefinitely. The emails I received explained that there had sent me many warnings which they did not and when I tried to explain this they defended themselves and said that their decision would not change. This has happened to many Depop stores. I had read under their one of Depop’s twitter page posts that a girl’s store was suspended for bullying when one of her buyers called her a racial slur. She provided screenshots as evidence and they never gave her account back. Depop needs to open up the payment options and allow users to dispute suspensions if the seller has proof and Depop should HONOR it. PayPal is a very buggy website and does not work for everyone. Instead of punishing the stores that are honest and true they should focus on better means for transactions, policies, and dispute customer service needs..Version: 2.103
✓ Easy to use and cute stuffI really like this app and it’s a shame that I can’t support it more - the sellers have great prices and it good that I’m able to negotiate if I want too it’s just a shame that I can’t use it as freely as I would like. My issue is that you can only pay with PayPal (from my experience) and as I don’t have a pay pall account (and am not allowed one as I am under 18) I have to go to my parents every time I want to buy something which I would do normally but it makes it a much bigger hassle, so I looked online to see if there was another option and the Depop website said I could use PayPal’s guest checkout but it doesn’t have a ‘guest check out’ option when I go to pay. I would much rather it have more options than just paypal and although im pretty sure it’s a privacy thing this is something that needs to be changed to make it more accessible to buyers and sellers. Aside from all this it’s great and I’ve found a lot of nice clothes and it’s very simple just a shame that I have to use PayPal.Version: 2.218
😕 Depop | Buy & Sell Clothing Negative Reviews
