Fuel Rewards® program App Positive ReviewsExcentus

Fuel Rewards® Program Positive Reviews

4.7
4.74052 star

Total 19 Positive Reviews

Fuel Rewards® program App User Positive Comments 2024

Fuel Rewards® program app received 19 positive comments and reviews by users. Can you share your positive thoughts about fuel rewards® program?

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Fuel Rewards® program for Positive User Reviews

Quick and easyLiving in the Midwest can sometimes be hard. Cold and windy days can push you to misery sometimes. Then there’s those super beautiful days when you’re rolling into the gas station playing one of your favorite songs, either way, pull up the app, load your pump number, pop the gas door open, hit the nitro button and jump back in your car. Bam you’re done! Hang up your pump hit the alcohol gel for your hands and your off! Receipt is in your app and your email so no need to get more toxic chemicals found in thermal receipt tape into your body..Version: 3.14.0

Shell - YesI have used Chevron for years. I will not buy cheap, poor quality gas like Arco, Costco, Joes, or whoever. I had a Shell card for years but just didn’t use it. Then gas prices in California started to shoot up and I noticed that the shell station near me was less. So I started to use Shell and didn’t see any performance difference on my high powered car. Then Shell started to offer me extra incentives to use their products. After 35 years, Chevron never offered me more than a 10 cent discount no matter how much I bought. I have seen as much as 45 cents discount which was 55 cents less than the Chevron station near me. It doesn’t take a genius to figure out why I now use Shell over Chevron..Version: 3.14.0

This shell station is amazing.It’s amazing because no matter what time of day you go in this store the workers are very patient and very nice it’s always clean everything is always in place to find what you’re looking for. You never wait in check out line over three to four minutes. I always use this shell for my gas and items. The owner is very happy to have these employees doing a wonderful job in his place of business. I love my shell station don’t use any other gas station but this one. It means a lot to walk into a business and feel the welcome friendly atmosphere. You go girls love your store.♥️.Version: 3.14.0

Works when it wants toI have had this app for a while now it works when it wants to. I like it when it works! I have linked all of my cards to the app. My stop and shop card seems to be a different card now that the app has established so I am unable to link the card. Ask for help no one seems to be able to assist. I was able to use all of my points at one time once it was great I had to pay .69/gallon WHAT yes thank you for that particular day everything was just wrong but the gas pump worked with the app. All other times and now nope nothing works no points can be used I’m disappointed..Version: 3.1.5

Fuel rewards takes back!I get T-Mobile Tuesday rewards of 10 cents/gallon and then the Fuel Rewards cuts it to 5 cents! I eat at the restaurants Fuel Rewards and pay with the credit card used with Fuel Rewards and I never get past half way. I have called and complained but nothing changes! I use Shell so much I get 5 cents off/ gallon without T-Mobile Tuesdays rewards. So I should get a total of 15 cents off/gallon with 10 cents from T-Mobile and 5 cents from being Gold status, but they now cut T-Mobile Tuesdays 10 cents to only 5 cents this time. They have said in December just three more fill ups for 10 cents/off which I did but I am still @ 5cents/gallon off. They make big promises and don’t deliver as advertised! It has saved me a bundle over 1.5 … over $88 … but don’t make promises you are not going to keep!!! Stick with the plan!!!.Version: 3.7.1

Shell rewardsI have the app on my phone to pay at the pump. It doesn’t work. I was at a station in SC and did what they app says to do it didn't work, went inside and they tried it and said it doesn’t work inside, then said other customers have had trouble with it and we think it doesn’t work here but when we checked it works at exit 53 or 69. How are we supposed to know where it will work or where it wont ? I was traveling from Fl to NC. It might be ok when we are local but not traveling. I called the number on my rewards card the guy I talked to said he couldn’t help me but gave me another number to call and to select option 8. That guy said I was at a dealer help number and he had no idea and to to call the number on the card. I did that again and that guy said they had no control over where it could be used but he could tell me where to find an app that would show me the places on a map where it did work. When I said I was traveling and it was kind of hard to drive and try to find the right station especially if I needed gas now he said well you could pull over and look..Version: 3.7.1

Please fix gas station addressesThis app seems to work pretty good for the most part, and it is nice to get extra rewards for using my credit cards at select restaurants and stores. I have emailed and asked customer service to fix the gas station addresses in Recent Transactions on the mobile app because they are not correct (examples: it shows that I purchased gas in Dallas or New York when I know I was no where near those areas). Just got a generic response telling me to delete and reinstall the app., but this suggestion did not fix the problem. I emailed them back but have not received a response. Please fix this..Version: 2.8.0

SatisfiedAnyone who doesn’t have Fuel Rewards is definitely missing out!! The way gas prices are today every little bit helps !! The stores offers even more products inside to help lower the gas prices!! The Shell on South Main in Leitchfield, Ky. explains the many offers you can get by using Fuel Rewards!! Their store is very clean and everyone is very friendly… I wouldn’t go anywhere else!! So if anyone who is interested in Fuel Rewards… what are you waiting for?? It only takes a phone number!! Download the Fuel Rewards now and start saving your money!!.Version: 3.7.1

She’ll boiMy first time trying this out I got to say it’s pretty awesome so far and I continue to be a rewards winner as long as possible. Shell has always been my best gas station. I fill my truck up there on my motorcycle my boat my lawn more and I buy all my snacks and goodies. They’re all the customers and employees that work. There are very nice and helpful every time I show up there I just want to let y’all know this probably is the best thing to happen to the gas station with the rewards card that you have granted me whip to use your friend Billy 😎.Version: 3.13.1 (2)

Fuel pointsI love my Shell app & all of the rewards offered & I don’t shop for gas, cigarettes, snacks, sodas, etc., anywhere but a Shell station! My problem is, is I gather up the points & I do the T-mobile Tuesday every Tuesday & again today when I went to use my 15 points that I had accrued from shopping at Shell & the 10 points I get every Tuesday they weren’t there again! I own my own business & I travel a lot & those points mean a lot to me but on my way from Tennessee to Kentucky this morning, I went to fill up all I had was 5 cents off a gallon! This is the third week in a row and I would appreciate it if you could check into this matter and find out why? The people that work at the Shell no matter where I am just shrug their shoulders and say I don’t know. It’s very frustrating & I would like to know why I’m not getting my 15 cents off a gallon every week that I accrue. Thank you for your time in this matter & I’ll be looking forward to hearing from you soon!.Version: 3.6

If you’re a car guy, get this!I have used this sooner. I drive a 2009 Civic Si, and it needs 93 or better octane. I never use Arco or Costco gas because they are both crap, don’t listen to what others say! They are garbage, period. Shell gasoline will get you better mileage, and you’ll never get denotation like you will with Arco and other budget fuels. The only thing I don’t like about fuel is the pricing. They always have a higher price point for those who what to use card over cash. So, .05 cents off a gallon isn’t much of a deal when gas stations charge an extra .15 cents if you wanna use a credit card. Our credit cards give us travel and cash back rewards, so we do reap some benefits. But this football season the Los Angeles area gets .25 cents off every gallon on Sundays. So, I fill up on Sundays to take advantage of this. It’s big savings such as this that gives me better savings gas than if I were to use cash. #winning #beatingtheman.Version: 3.2.0

Reward points lostTwice I have lost reward points. Both on gasoline rewards. Once on $1 off a gallon and once on $.25 off. I’ve written on the help line twice this past 3 weeks and have had no response. Customer service is lacking too. The app also told me I had phone in use. I have blue tooth and it’s in a cradle and both times I had not used the phone! It detects hard breaking erroneously as well. I don’t slam on my breaks if anything I’m breaking way ahead of time unless someone pulls out in front of me unexpectedly. That would be hard braking..Version: 3.11.0

Download this app ...If u buy gas regularly. Create an account & you’ll get 5c off per gallon at Shell stations. The more often u fill up, the higher ur discount (to 10 & 15c per). I use this along w the GasBuddy app (to find cheapest local gas) & my GB card to add another 5c off per gallon. Sometimes I use both apps along w/ the GetUpside app to get the discount shown in the app (7c off per gallon e.g.) for that Shell station. T-Mobile customers get an additional 10c off per gallon at Shell by clicking on the offer in T-Mobile Tuesdays & following the instructions. NB: If you stack 2 & 3 of these discounts together, u might not get the sum of all the discounts off. But you’ll likely save more than you would otherwise. To reiterate, regular gas buyers should download this app for a discount (only at Shell stations though). Why pay more than you have to?.Version: 3.0.2

Very useful appIt's a good app to have when you use the shell fuel rewards program. It's easy to find a gas station nearby and to track your rewards status. The reason I gave 4 star is because it failed to give me the discount one time traveling in Atlanta, Georgia. That was a very nice new looking shell gas station but I got no discount at all. I had been using shell gas the whole trip (one week long). Besides, I didn't get Gold status in the beginning, but was rewarded of gold status after joining and using the program for almost half year. But I'm happy. Its better than nothing. I haven't used it to dine out yet. Will come back and revise/add my comments after that..Version: 2.6

Service staff. Just thank always giving of your selflessService staff. Just thank you always for giving of your selfs to serve us wild humans racking from here to there. Dealing with all the delemias and stressed people. I hope you all just get to see the kindness everyone has to offer and forget that we are human and have bad moments but we always want to be at our best! I’m hopeful for that anyway. I do my part to make it a better day! Everyday even though my life is horrific and I’m dieing very slow painful lonely death, but I never stop trying not matter how sick I feel and am I have lupus, I can’t believe I’m still able to be walking around. Best thing in my life is that I get and can drive!!! I love it.. I get to be able to feel free a little when I drive so too the attendants thank you for your being friendly humans with Me..Version: 3.11.0

Customer serviceI called back in March about a misunderstanding with a gas station clerk. Had told the clerk I’d like to open up for 20gallons. The clerk only did $20 which I was needing a fill up for a road trip the next day. So I lost out on the cents off/gallon. I called and had explained the situation with customer service. She was very understanding and kind and went ahead and put the cents off/gallon back onto my account with no issues. I appreciate it so much. Great customer support service experience I’ve had in a while!.Version: 3.13.1 (2)

Alt ID Does Not WorkYesterday I stopped at a Circle K Shell station and tried to use my Alt ID as I have misplaced my card. The pump would not allow me to enter my complete ID number. Having only capacity for my phone number. It told me my account was invalid. After a couple attempts, I decided there was a problem with the pump and left. I stopped at a second location and tried there, same situation. I went in the station and the cashier tried to help but got the same result. He only put in my phone number as well. He told me I would have to call you. I did and the person on the phone told me to go to the app-I could not because my phone would only let me use my phone or data at the same time. He started to tell me what to do, then excused himself and put me on hold. I waited a considerable length of time but decided this was not worth the effort. Today I went to your website and confirmed the Alt ID I have been using is correct. Is there resolution to this problem?.Version: 2.9.1

No more $.10 fuel rewards from T-Mobil .The only reason I go to shell is to get my $.05 and my extra $.10 from T-mobile Tuesdays . The app is not letting me redeem the $.10 anymore . The fuel rewards card has been a pain to use lately . Most of the time it doesn’t work . Sometimes the card affects my payment method and I have to reinsert my fuel rewards card and I lose my extra $.10 . I also stop using my shell fuel rewards credit card , sometimes it wouldn’t give me my $.10 off for T-moble Tuesday . I also stop buying shell fuel cards . In fact I stopped using shell for all my cars and my family members cars ..Version: 3.6.1

App doesn’t show price for V-Power gradeHello, It’s been several months now, but the gas prices are not showing for the V-Power Nitro Plus. It will show a few prices. A few is about 4 out of 15 stations. When this first started I thought that stations were running out of gas. Turns out that was not case. This actually started when gas prices began to drastically increase. I guess that was February going into March when gas had reached the record high. When I switch the grade of gas to Regular or mid- grade, prices show. I only use V-Power and I have 3 favorite stations that are lower than most. However, out of those 3 stations, one or two may be cheaper than the one closest to my home which is where I go the most. But whatever this glitch or error is in the app, I can’t compare the prices for V-Power grade. It just shows a bunch of dashes! When will this be fixed? Other than that, I love my T-Mobile discount, (even though the dropped from 15 cents to 10 cents) and I love Shell gas. It’s always been the best gas to me. But because of the missing prices, I give only 4 stars..Version: 3.8.0


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