The Tennessean: Nashville News App Negative ReviewsGannett

The Tennessean: Nashville News Negative Reviews

4.4
4.40447 star

Total 24 Negative Reviews

The Tennessean: Nashville News App Complaints & User Negative Comments 2024

The Tennessean: Nashville News app received 24 complaints, negative comments and reviews by users. Have you ever had a bad experience using The Tennessean: Nashville News? Can you share your negative thoughts about the tennessean: nashville news?

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The Tennessean: Nashville News for Negative User Reviews

No written paper yet!I signed up again last week for a year of on line and the written paper and still haven’t gotten it delivered yet! I called the other day and they said it would be delivered late that day-never delivered and still not last few days either!!.Version: 6.8.1

Updates filled with dates, old “news”Maybe the lead story is that day’s news. Not uncommon that the “catch up” category is filled with days or week old news or forecast for a ballgame that was played three days ago. Biased selection of news that is reported. Sad state of American news profession..Version: 6.1.4

Convoluted accessI’m having to use the app again as my daily paper has not been delivered as of 8:43. In order to report this delivery issue, I have to jump through hoops to find the account page. Terribly user unfriendly on this issue..Version: 6.5.9

Hard to find dataNot too much to say. The paper has limited local news and the app can only do so much. The app is not easy to deal with either..Version: 6.12.6

App needs some improvementLove the paper, but the app has difficulty with access issues. I can open up a link from the daily email, but it says I need to log in, even as it displays my logged in user name in the top corner..Version: 6.12.6

Why won’t my Tennessean app integrate with my google news feed?I really want to keep up w local news. And I’m exhausted w getting Tennessean headlines that I can’t fully read because there’s no option I can find for Google to see my Tennessean subscription. This is easy with my NYT subscription. Why not Tennessean?.Version: 5.25.1

Please stop notifying me about football!This app is great except for the constant notifications about sports. I turned off sports notifications, yet constantly get them because I have "breaking" notifications turned on. Some of the things in breaking are important and I don't want to miss them, but it's frustrating to constantly get updates about the titans. The titans are nothing to me except a huge traffic inconvenience on Sunday. A first down does not carry the same importance as a shooting!.Version: 5.9.5

No user customizationAt app is okay, navigation is sloppy, but the biggest issue I have is it’s lack of customization. I dont care to receive notifications about high school football, but I want to hear about other sports (college and pro). I don’t care about the power being out in an area 3 hours from my house, only my county. Please fix..Version: 5.18.1

I much prefer the print versionThe info is mostly here, but it strikes me as a site without order. The layout seems sterile. I look forward to getting the print edition or reading it online. This to me lacks depth. Maybe if the articles followed the same order as an actual daily..Version: 6.10.0

Not enough substance and too many adsThe Tennessean is not much of a “newspaper” anymore. Half of the newspaper is ads with way too many full page ads. Would love to see some world news included in the paper. This paper also needs to be bipartisan since it is the only newspaper in the area. It’s sad when you only get the paper once a week for the crossword puzzle, sale fliers and coupons. Won’t be renewing our subscription..Version: 5.18.1

Won’t let me log in to my accountOn my desktop Mac I had no problems, but on my iphone the login page won’t ever finish loading, or loads but then immediately goes blank. This is even with all content blockers turned off and cross-site tracking allowed. Looks like maybe someone at The Tennessean really wants to play hardball against users who might use any kind of privacy settings at all…seems like a very hostile, self-defeating approach to running a business 🤦‍♂️.Version: 6.5.9

App for Tennessean is disappointing.I like my newspaper on a section by section, page by page, all the news that appears in print basis. I love sports and miss the stats portion of the sports news. I enjoy the orderliness of the articles, item by item. I like not having to search for the articles I am interested in, switching from section to section. I have an allergy to newsprint, so online is my only option..Version: 5.15.2

BEWARE - Very difficult to cancel a subscriptionYou can signup online for a promotional subscription but you cannot turn off auto-renewal or delete your credit card number once the Tennessean has it on file. You will have to spends lots of time on the phone on hold in the weeks prior to the auto-renewal date trying to request a cancellation.Version: 6.5.8

Love / HateLove getting the Tennessean. BUT HATE their politics . To bad there can’t be a newspaper that would put local news on the first pages. Then have two totally different USA sections,... one by democratic writers and one by republican writers. Then the sport section and classifies. You could be the first. Regain a huge subscription base by giving everyone an opportunity to select the reporting that would best suit them and throw away what doesn’t!! Even better, read both in hopes of getting a better understanding of each other’s thoughts. I’d sure love it. Respectfully, Betty Blackwell.Version: 5.7.2

Digital subscriptionLike getting local news but the constant ads and logins are a huge nuisance. Even after “logging on” it asks me to log on. Apparently, I have only 4 articles remaining to read. Whatever. I give it a week and if not fixed will unsubscribe. Update. Now phone calls and Usps mail for delinquent bill. I don’t think so..Version: 5.25.1

Ads Constantly Asking Me to SubscribeMy husband and I are already subscribers. Even when signed in, I get multiple ads in each session urging me to purchase a membership. I can be mid-article or switching to another one and have to exit out of a subscription ad. It makes reading the paper very annoying!.Version: 7.0.4

Second worst ap on my iPadWhen I try to view some articles, app gives me warning that I only have 4 articles left to. It’s this month. For an additional 90 cents a month I can have more access. About feed up with this message and the Tennessean! I rarely use app, not worth the stress of having a warning box popping in to block over half the screen of what I am reading. Seriously considering dropping this service, Dave Dawson 207 Ellington Drive Franklin, TN.Version: 5.16.1

It's just clickbait to make you pay for a subscriptionThe app baits you with a news headline but when you select a story, it only displays the first line or two. They make you pay to read the full article. It's suspicious that all of these reviews are full of glowing praise without mentioning that. I would hope that The Tennessean wouldn't stoop so low as to leave fake reviews to outnumber the honest ones..Version: 5.4.1

Take Over Tennessean Shop AdInterrupting the reader experience every few minutes with a takeover ad for the Tennesseean shop is not only intrusive. It completely destroys the user experience. I want to support local journalism, but this isn’t the way to do that. Please reconsider ad choices as well as support for 120 Hz for a much smoother scrolling and reading experience..Version: 6.12.6

Tennessean app just doesn't workI've been a loyal subscriber to this paper for many, many years. Have used the Print Edition app for the last several years. Lately, the app has all but quit working. The newspaper loads, and as soon as you click on an article to read it, the app shuts down. I haven't been able to make it through a complete edition for the last few days, and I've had it. And trying to reach a human at the Tennessean to talk about it is pretty much impossible. I don't recommend the app as a method of keeping up with any kind of news..Version: 6.10.0

NotificationsThe notification filters are awful. If I want sports notifications I would turn on the sports notifications. I just want breaking news. Since when is experiencing the first half in pictures of a sports game or ways to watch said game considered “breaking news”? The Predators in the playoffs could be considered breaking news, but not 50 notifications about regular season Vols, Vandy or Titans games. Seriously....Version: 5.11.0

Staggeringly Bad......and just what you'd expect out of Gannett. The app fails at the one thing a news app should do ... auto-update and deliver news. Other than Top Stories (and what makes them Top Stories? Timeliness? Number of times the story's been read?) none of the other news feeds update regularly. Weather stories from June still appear. Reflective of Gannett's slipshod approach to local journalism in general. At this point, the only reason I still subscribe is for the Sunday crossword and because subscriber loss is what leads to reporters losing their jobs and the paper getting worse..Version: 5.0.2

Ridiculous number of pop up ads to sell Tennessean MerchandiseDon’t bother with this… Literally every 60-90 seconds your screen is hijacked by a pop up ad for Tennessean merchandise, even if you are a paid-up subscriber. Compare the revenue from this ridiculous marketing strategy with the loss of revenue as subscribers cancel out of frustration..Version: 7.0.1

Only Nashville and mid TennesseeWhile the news and stories are well written and informative, it would be much nicer to have news from the whole state. I don’t live in the area this reports on so getting what’s happening in Nashville and mid Tennessee doesn’t really help. The name led me to believe it would be more about the whole state and not just about that area. I hope to see this news outlet grow into covering more areas! Again it’s a great reporting media source for what it reports on..Version: 6.12.6


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