Game Informer App Negative ReviewsGame Informer

Game Informer Negative Reviews

2.1
2.19196 star

Total 80 Negative Reviews

Game Informer App Complaints & User Negative Comments 2024

Game Informer app received 80 complaints, negative comments and reviews by users. Have you ever had a bad experience using Game Informer? Can you share your negative thoughts about game informer?

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Game Informer for Negative User Reviews

Waste of moneyBought a 12 month subscription but can't download any issues due to internet connection problem apparently. Seems weird that I have no problem downloading any other mags I have subscribed to. Emailed gameinformer about problem but they said my email address doesn't match any magazine subscription accounts. This is impossible as I have had only 1 email account for as long as i can remember. Also emailed the receipt from iTunes for the Subcription but got the same reply. Easier to just pickup latest issue from the newsagent!.Version: 0.0.2

App needs to be open to download new issuesThat is an absolute terrible understatement. I have a short attention span and must downmore than one thing at once checking in on it every couple of minutes would be great BUT NO!!! THE APP MUST BE OPEN TO DOWNLOAD THE NEW ISSUE. if you start the download and and switch to another app or just put it in the background the download STOPS. Not fun. Other than that I don’t have any issues..Version: 3.6.1

What Happened?!?!I used to be able to view the digital magazine with my GameStop Pro membership but now the My Account pages shows a constant error to which it doesn’t allow me to sign in. I’ve even tried deleted and reinstalling the app. Now it says I have to pay for issues when I should be subscribed. I have an iPhone 15 with the latest iOS software. Please fix this app!!!.Version: 3.6.5

Why....I don’t know if this is just my experience but this is a very NOT seamless digital magazine app. Magazines will say they are downloaded, and when trying to open them, they appear not downloaded. Regret signing up for digital on GameStop Power-Awards..Version: 3.5

Digital Version is a Waste of Time and MoneyYou can’t even open the digital magazines. It won’t even download. Don’t get me started on logging in and having all your “free” issues cross over. Miss the old school simple physical mailed copies. At least you could read those..Version: 3.6.5

Download StuffedI am total annoyed with this magazine in digital form, as I am having the same problem of my downloads not completing, nearly every month now, & I have written emails asking for the problem to be fixed, but they seem to be totally ignoring me now as I have not been able to download the last two editions, & have sent several emails. I am also annoyed at the way they don't allow zooming, I mean that is one of the best things in iPad is the zoom capabilities, no they must think everyone has the new iPad. Two strikes, I am thinking of asking for the rest of my subscriptions money back, come on guys get your act together with download or get out of the online digital magazine business, as it is beyond you..Version: 0.0.2

Don’t subscribe, scamStarted crashing after I subscribed and they refuse to give a refund..Version: 3.0

What a jokeIt’s truly a shame print editions aren’t included anymore in GameStop subscription. Would have been easier to opt in 5 dollar coupon per month OR print copies of a beloved magazine. Can’t even log into this joke of an app with subscription not found, it’s unstable, it’s rated a whopping 2 stars..Version: 3.6.5

Crashes in NewstandUnable to open and read my first magazine because it crashes.Version: 1.2

MisleadingIt's not free at all, download ign instead!.Version: 0.0.1

Can’t Sign In to AppWhile GameStop is pushing digital subscriptions (they don’t even give you an option, just will sign you up for digital unless ask specifically for print), the app is not usable at all. I am unable to even login to my account, there is no option to sign in the page just errors out. I have deleted and re-downloaded the app still does not work. My recommendation is to get a print subscription or to simply not sign up at all..Version: 3.6.2

UnusableI’ve subscribed to Game Informer for a while and the app has gotten worse and worse over time and now it is unusable. I got logged out of my account and can’t log back in, the requests keep timing out. Which means the servers in the back end are turned off, so, I have to presume Game Informer is no longer supporting this app. Their online help is worthless, I reinstalled the app and got the same result..Version: 3.6.2

Done with GameStopGameStop used to be my favorite store. One of my favorite things every month was getting the Game Informer magazine in the mail that came with the pro membership. This year they auto-renewed my membership and stopped doing the printed magazines and didn’t let anyone know. There’s no where on game informer or GameStop websites stating that they’ve stopped offering the print magazine subscriptions. I don’t like digital magazines and would have been willing to pay more for a subscription to the printed magazine..Version: 3.6.5

DisappointedThe December issue was great, it featured the GTA IV article. But as mentioned in the other review I have not been able to download the January issue with constant timeouts and downloads that do not resume. Once this is addressed I may change my review but for now I regret the 12 month subscription I made..Version: 0.0.2

Boring LayoutI like game informer the magazine but this digital format is very boring to read. I think layout is very important to draw the eyes around. This setup is like a 13 year old using microsoft word made it. Makes me want to skip even the articles I really want to read. GI should just upload a pdf version of their printed GI. I regret not getting the printed version..Version: 3.5

GarbageConstantly have issues logging in. When trying to reset the password no email is being sent. This will be the last time I get pro membership since they signed me up for digital edition and didn’t tell me..Version: 3.6.5

Subscribed but can’t access issuesCan access issues on the web fine but can’t access anything in the app without paying. Followed the instructions, everything is linked up right. Can’t find anyway to actually contact someone for help resolving the problems. Love the magazine, but this app has some problems..Version: 3.5.1

Needs review / updating ASAPIPod 7th Gen 256GB. App does not let me see / is missing the My Account under the hamburger menu. Typing anything into the search bar crashes to the Home Screen. Please update this when you can..Version: 3.6.2

Won't let me subscribeWhen i try to subscribe it says i already do, but i do not have access to new issues. Turns out I don't have a subscription. But it still won't let me subscribe in-app..Version: 3.5.1

Is it that hard to code a functional download process?Seriously... Every download fails at least once meaning the entire 700MB file needs to be re-downloaded..Version: 1.0.0

This is (not) the app for you!Do you like repeatedly downloading 700MBs of data only to have the download fail unexpectedly, necessitating a restart? Do you like getting halfway through a download only to have the app unexpectedly crash, and with no local caching, being forced to download again? Do you like being presented with a notification that there is an update to an issue available - except it's not a delta update of the stuff that has changed, but another 800MB download to endure? Do you like being unable to risk multitasking lest for some reason any background downloads disappearing for no reason? Do you like spending money on a subscription but being unable to make use of it, contrary to most consumer protection laws requiring such a purchase to be fit for purpose and to perform as advertised? THEN THIS IS THE APP FOR YOU! Do you like a simple, reliable digital magazine that elegantly downloads itself once, and once only, in the background, allowing you to spend most of your time actually, you know, READING THE THING? Then give this one a miss. And you wondered why the magazine industry was going under....Version: 0.0.3

Crashing againApp worked very well and I love the magazine but lately it keeps crashing. Loads issues page then crashes. I have reinstalled, signed out, “rebooted “ my iPad- nothing works. Frustrated because I have almost a year’s subscription left!.Version: 2.1

Horrible AppWon’t let me log in. Contacted customer service and they stated they have no issues on their end. This was working several months ago and now I can even get in..Version: 3.6.2

Won’t register my loginI can only access each issue by going to the website and saying I forgot my password, then it gives me access, but only through the browser. I’ve not once succeeded in using the log in function, even after immediately resetting my password. I can read the issues through the browser which is ok, but I wish I had just stuck with the paper subscription and recommend you do the same..Version: 3.5.2

Can’t share subscription between devicesI purchased subscription on my iPhone but I can’t use it on iPad… they only have annual subscription option too. I feel like I’ve been scammed..Version: 3.5.2

Buying more after Sub!?Recently got a digital subscription and downloaded the app but when try to read a issue it says I need to pay $4.99 for every issue. Anyone know how to fix?.Version: 3.5

Crashing and multiple downloadGood content, but the app nevers work. Need to download 5 times..Version: 0.0.2

This is not an appPure garbage. In order to be called an app your offering must do at minimum one thing...good or bad. This app does nothing but crash, and therefore is not an app..Version: 2.7

BrokenOMG guys fix your app! It's been two years now and magazines still delete themselves, refuse to download etc. would be awesome if it was stable and actually worked :(.Version: 2.0

BrokenDownloaded the latest issue (Witcher 3 cover) but the app hangs every time I try to read it. I've tried downloading again multiple times but I keep encountering the same problem. Avoid..Version: 0.0.2

Wake up, CEO!Why is it not letting me login? I created an account verified on my Mac but now I cant login through here on iPad? I just paid for a year for GameStop Pro rewards to have a digital subscription to game informer, and now the app won’t log me in. GameStop offers a digital subscription option. If it doesn’t connect to GameStop apps WHY IS IT EVEN OFFERED????????? And I’m sick of these app devs, too. Terrible coding! Can’t software work right for once without ANY BUGS???????.Version: 3.5

Fix Your App!!I don’t write reviews usually, but Geez guys, this app randomly crashes, you try and open it and it flicks on the screen for .2 of a second and then dies (even though it’s still sitting as an active app). I have to redownload issues every.single.time, you can’t view portrait, and there’s no obvious way to leave an issue. FIX THE APP OR LET PRESS READER HAVE IT. WE’RE PAYING GOOD MONEY FOR THIS MAGAZINE. and it’s not like you’re available on any third party magazine application!! I wish I could give an app a minus score..Version: 3.0

Ads after purchase, really?….I get it when a company needs to monetize something that’s free, sure it makes sense, but after I pay a year subscription you are really gonna put ads in the magazines?… really?… the app itself is awful and the fact that it has ads as well is a double whammy for poor leadership. Switching back to physical copies. This is an absolute joke. It’s a shame really because I grew up on these magazines and loved them..Version: 3.5.2

In-app Purchasing is PainfulTrying to download the issues in-app is a real pain. Not only does it take forever, your constantly having to re-start the download as it times out if the ipads goes to sleep. If you could fix the background download of this, it'd help alot. I wouldn't then be worried if its still downloading or not when i leave the ipad alone or go to do something else on it. Other than that, the issues are outlayed well for the ipad and are a good alternative to the print editions..Version: 0.0.1

What a joke!Like a lot of others, I can’t even sign in to the app. Hasn’t worked for years. Browser works, but not always convenient. Why have an app? It’s a waste of storage space. I used to manage a GameStop many years ago, so I know how cheap they can be. This surprises even me… Going to cancel. GameStop will NEVER listen to anyone’s complaints. They refuse to. NEVER HAVE, NEVER WILL. Again, I know 1st hand..Version: 3.6.5

Can't exit help menuThey misses adding a close or back button from the help app, I closed the app and reopened it and it took me right back to the help page which I still couldn't close. I considered uninstalling and reinstalling the app but decided my time was better spent elsewhere than fighting with an obviously unfinished and untested app. I mean seriously guys hire even 1 qa person..Version: 0.0.4

NopeWent back to GameStop and had to buy another year upfront to switch back to paper gameinformer just to read them! This app doesn’t ever work and never did work for me. Even went into GameStop to have the employees try it for me to see if I was doing something wrong, they just laughed and said this app is notorious for exactly this and to buy the paper magazines back. Be forewarned, the app is trash..Version: 3.5.1

From favorite magazine to this trash appI’m not mad, I’m just disappointed Game Informer. You were my favorite magazine for the last decade or so…I’m assuming there will still be the same quality game reviews & news on this app. Unfortunately it’s too broke to find out. Goodbye Game Informer…RIP..Version: 3.6.5

I want Printed Versions for ALLI can’t read anything. Not ANYTHING. Click to download. Slow progress. Get to 97% and the download resets to 0%. Every time. Click on a magazine and the whole app quits. I’m going to the store or calling/emailing the company to make them reinstate my printed edition. I’m way past asking..Version: 3.5

No subscription foundDespite having purchased a GameStop power up pro membership, and, despite my membership, perks, clearly showing a subscription to Game Informer, trying to activate, my subscription only shows me old ones from last year, and does not give me access to the subscription I currently have. I am effectively paying for nothing..Version: 3.6.5

Not downloading new issueThe app gets worse every time. Now I can't even download latest issue as the app keeps telling me I have no connection, despite every other app on my iPad running fine online. Don't think I'll renew subscription next time. To much trouble.Version: 1.6

Already disappointedI am new to Game Informer and it’s been over a week that they have not been able to find my subscription. I’ve tried contacting them several times and they either do not answer or reply to any of my emails. I just signed up with Game Stop Pro & Game Informer and I’m already thinking of cancelling everything..Version: 3.6.5

HorribleIf I could give it 0 stars I would. Been a loyal reader for years but after 1 month of talking to there god awful customer service who have been no help and not even been able to access my subscription… I am done, not going to renew GameStop Pro anymore as the magazine was the last reason I even visited GameStop..Version: 3.6.5

Is anyone home!Honestly I am confused on how they can promote this subscription. It doesn’t even work properly and app crashes all the time. I would give it zero stars to be honest this shouldn’t be an app. It doesn’t let me login at all. You go to gamestop they tell you to download the app and then they say welp contact support for more help called support. I got no answer called multiple times and still nothing. It has terrible coding!.Version: 3.5

Would be good, if it worked.What good is an app that won't even run? Continuously crashes..Version: 0.0.1

Warning-this app does not work!This app does not work when buying individual issues from within the app. Not sure if it works if you subscribe as I wasted enough money trying to read 1 issue and didn't want to throw away any more..Version: 0.0.3

Subscription cancelledLike many users I too have suffered from nonstop crashes. Reinstalled app, reboots galore but now i can’t even open issues. I love the mag but this app is poor. Cancelling the sub... which is really too bad.Version: 2.8

If it only workedThe articles are great, the production values are superb, and I can’t access a damn thing. App let me read most of one issue before it started crashing constantly..Version: 3.0

Still drops outThe same data sponge it always was. I have not successfully downloaded an issue for five months and have just had the same experience with this upgrade. Will not be renewing my subscription..Version: 0.0.3

Can't loginI can't find out if the app is any good or not since it refuses to let me login, and all the support options assume you have an IQ of 1 so need to be guided through even the most basic of tasks. Most unimpressed..Version: 0.0.7

What a rip offSo now instead of getting the physical copy we’re forced to look at the magazine on the computer or our phones and still pay the same price as if we’re getting the physical copy? It constantly crashes and I’ve been a member for two years and I have to pay $5 a copy to see it on the computer when I’ve been subbed all year???? This is not even about the consumers anymore and just a money grab with crap content sent out. I also got charged more at GameStop for my pro membership that is completely pointless to have if I don’t get the physical copy of the magazine, that is the ONLY REASON I sign up for the pro membership with GameStop, your games are overpriced garbage and you pay nothing for trade Ins, id rather go online and buy the games at a fraction of what you charge. I was rooting for GameStop to not go under but after all of this nonsense I couldn’t care less and I hope they do, I will never buy a gamestop pro membership or game informer memberships ever again after this subscription is over. I’ve been a loyal customer for over 15 years, I’ll happily take my business elsewhere! ✌🏻.Version: 3.6.5

Doesn't workIt freezes up and regularly won't finish downloading issues. It hasn't worked at all since day one..Version: 0.0.1

Stuck in magazines no way outI see why this app is so terrible it works the first time you install it then it’s completely garbage. I can’t back out of the magazine I’m viewing horrible interface app crashes a lot . Worthless the devs don’t even care.Version: 3.5.2

Terrible!Almost as bad as GameStop!... WOW THE 2 go HAND AND HAND! By the way it was always $15 for a year of GameStop Pro membership back when you use to get a phisical copy of Game Informer in your mailbox, delivered by the postal delivery person!! No longer the case!! Just get cheated out of issues by a TERRIBLE APP! And now get charged $25 by GameStop for, $5 a month you can barely use!! First they took the magazine... the rest is a slow death... shame shame!!!$$$!!!:(:(.Version: 3.6.5

Download issueOne of my favourite printed mags, thought I'd change from the printed subscription to a digital one, big big mistake. I've tried downloading a single issue over several days without any joy. Can never download the whole issue without the file reseting back to 0MB, and having to try again. Waste of time, money and ISP data allowance. Will be asking for a refund.. Very disappointing.. 21/5 Have been refunded the subscription payment..Version: 0.0.3

UnusableDownloaded this app to try to take advantage of my annual subscription (which is virtually unreadable in safari). Would love to read more, but keep getting told my username/password don’t match your records..Version: 2.2

It… doesn’t work?I activated it and logged in and it shows you the magazines with either 4.99 or subscribe under them. Hit subscribe and it tells me I am already subscribed yet it won’t let me view anything. Pls don’t waste your time on an app that doesn’t work..Version: 3.5.2

Needs updating1 star rating is purely based on the app. Website and magazine is great but this app is very disappointing. Needs updating in every aspect from usability to crashes..Version: 3.5.2

Great magazine, but crashy app may be deal breakerFinally got it to work, but there's definitely a problem here. No way it should take 7 tries to download/be able to read an issue. I did uninstall and re-install the app. But the problems I experienced persisted (for issues Dec 2012-Feb 2013). Is this an Apple or Game Informer problem, I don't know. If it matters, I'm using an iPad Mini. Love this magazine and the app IU, but if this problem persists, it'll be a deal breaker for me..Version: 0.0.2

Fix itWhile reading through an issue it will constantly freeze or randomly jump ahead to the next page. Will have to close out the app reopen and then you are right back to the beginning of your issue. Hoping as you swipe through pages to get back to where you were it doesn’t freeze again. Extremely frustrating. And yes I am all updated to current version of app and iOS..Version: 3.5.1

Bug on DigitalWhen viewing the digital version the page constantly tries to go back a page weather I touch the the screen or not. It does it pretty often and makes reading online a hassle to keep going back and forth.Version: 3.5

Good for what it isI enjoy the app and like having the magazine easily accessible. The app doesn’t respect the phone safe areas which is irritating and should be an easy fix..Version: 3.5.1

*WARNING*I don’t write reviews often but I had to for this one. This app is a waste of time it doesn’t give you your magazine and you have to pay for any previous ones even if you’re a Pro member. I expected better from a struggling company, but here we are..Version: 3.6.5

Needs fixingOnce you go into a mag you can't get out of it same on the how to guide so end up having to delete app and reinstall to get next issue I have subscribed for the year as well so looks like I'm going to get frustrated every other mag app works so get it sorted.Version: 0.0.7

ClumsyA clumsy app. Poor UI, no offer of support or an email for help, and cover doesn't change to current issue. Needs work..Version: 0.0.7

Great magazine, Terrible appIn this day and age, if you can't create a simple magazine app that equates to little more than an interactive PDF reader, my advice would be to just pack it in. At first the app was great and then was prone to crashing and freezing at the startup screen. I have updated the app and am still trying to download the Jan issue. I have tried on almost 10 different occasions to DL this issue with less than satisfactory results. It's DLing as I write this. I'm going to go back to the app in mid review and see what's happening... BRB... Okay, surprisingly it didn't crash and it's at 312mb. So far so good. The content is fantastic and that would get 5 stars, but the app needs far more stability. The Jan issue is now mine to read... Let's hope next month is hassle free..Version: 0.0.2

Constant errors whilst downloading issuesI have tried repeatedly to download single issues from within the application without success. It always errors out indicating that the connection to the server has been lost. Often times it will not resume downloading which is very frustrating - yesterday I download 630MB of 631MB and it lost the connection! I am on my corporate fibre connection so my internet link is reliable. Please, please, please fix the caching so that partial downloads can be resumed under this worst-case scenario..Version: 0.0.2

Not a Perfect AppIt runs a bit sluggish even on my iPhone 13. It’s missing an option to return to the main menu or I can’t find it, so I find myself constantly having to close the app and reopen it just to pick a different magazine to pick up on a different article. The bookmark is fine but it doesn’t always work. It would be nice if it had a more fluid interface that didn’t feel like it was about to take a crap and prompt me to close app. This app definitely needs attention that I don’t think it’s getting..Version: 3.6.1

Login Works On Website but Not AppVery disappointing to see people reporting this issue for so long in the reviews but it never being fixed. Basically makes the subscription partly pointless..Version: 3.5.2

UninformedWhile viewing an issue of the magazine you realize you are done and want to return to the menu but for some reason this app has decided it can only direct you to subscribe, an ad for something else, or simply having to restart the whole thing it becomes apparent they would prefer you cancel your subscription and visit a competitor instead. The built in apps have figured out how to do it, get it together GameStop/GameInformer. As I feel held back, not informed..Version: 3.6.5

Good mag, rubbish appI like the articles and I am a subscriber....but the app is rubbish...and always has been. Slow to load, stupid navigation system, automatic downloads never work. Fix it now would ya!.Version: 0.0.3

Will not download issues with subscription.After getting subscribing at Gamestop, installed to get magazine. App needs to link into Gamestop account to confirm subscription and mentions it needs 24 hours before downloading any issue. When new issue became available, couldn't download it even after signing in and linking account. Until maybe a week passes then I have an option to read the issue. Next issue comes out and it only has option to purchase the next issue. Resigning in and linking seem to keep repeating the same issue. Im tempted to just go for print magazine instead but i don't see the issue to just do the additional 5 dollars, but spend another 20 for the annual subscription..Version: 3.5.1

Terrible and sometimes impossible to navigateI love gameinformer and decided to try the digital edition. The navigation is the worst I’ve ever experienced clicking on some of the buttons just doesn’t do anything. You can’t even flip through like a magazine. Getting to the previews just didn’t work. Can’t read the previous at all..Version: 3.5

Half baked app?Logged in. One screen for “Issues” of GI. No way to sort or filter the list it has a categories button that has one option “all”. So every game informer there is. No “library” of owned GI issues. I own the Aug 2022 issue but in this app it acts like I don’t? If I want to read it I have to pay for the issue. Clicking subscribe says I already have a subscription. The menu has 3 options. Issues, account, and help. Account just tells you that you’re logged in and gives you the option to log out. Someone probably got paid a ton to build a crappy app and then someone got paid even more to approve the half baked app and release it….Version: 3.6.3

Issues won’t loadOnly can purchase. My subscription does not sync and I can’t view from this app. Has been an issue forever and is pretty ridiculous at this point.Version: 3.6

I can’t read any of the issues.I have a subscription with GameStop and its for the digital issues so I signed in on the app but because Apple wants you to sign up for a subscription with them to read is them my GameStop sub isn’t working..Version: 3.5

Still no digital magazine access 5 weeks after sign up for my PRO subscription…The app AND Game Informer website constantly gave me errors and “subscription not found”. I’m signed in and it still says I don’t have a subscription. I signed up for a PRO Gamestop membership last month and the app/website will still not recognize my subscription. Customer service is terrible and has not helped. AVOID AT ALL COSTS..Version: 3.6.5

Doesn't work anymoreBought a year subscription but no issues will download. App crashes as soon as you click anything. Waste of money. I've uninstalled and reinstalled. Cleared cache. Done everything. Nothing works..Version: 3.2

Brutal Experience. Boring Content.This app crashed constantly - had nothing exciting in it content wise when it did open (the one time) and overall is a glorified PDF reader. If this company is doing even half as well as this app - they're in trouble....Version: 0.0.2

Constantly CrashingDownloaded and bought a single issue. As soon as I try to open the App, it crashes. Deleted and downloaded several times to no avail. Game informer please resolve!!!!!!!.Version: 1.2


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