Paychex Flex App Support

What is Paychex Flex? Description of Paychex Flex 1291 chars

The Paychex Flex app can be used by previously registered Paychex Flex (paychexflex.com) users.

Paychex Flex keeps employers and employees connected to the most vital payroll and benefits features.

Available features will vary and are dependent upon your company's plan options.

EMPLOYERS

Touch ID and Face ID authentication

Submit payroll
- Enter, review, and submit on the go.
- Resume payrolls started on your tablet or desktop.

Access vital information
- All reports, including payroll reports and cash requirements.
- Employee check stubs and tax documents.
- Employee profiles, compensation, taxes, deductions, and time-off balances.
- Retirement plan balances, participation rates, and employee eligibility.
- Health and benefits carrier information and member guides.
- Health and benefits employee enrollment and election information.

EMPLOYEES

Touch ID and Face ID authentication

Access vital information
- Check stubs and W2s.
- Retirement balances, contributions, returns, and loans.
- Update retirement contributions and investments.
- Profile, compensation, taxes, deductions, and time-off balances.
- Health, dental, and life insurance benefit details, deductions, and contact information.
- FSA contributions, balances, claim, and reimbursement activity.

Paychex Flex App User Reviews

What do you think about Paychex Flex app? Ask the appsupports.co community a question about Paychex Flex!

Paychex Flex Pros

✓ Super fast and easyI love it due to the fact that I don’t have to call all the time to get pdf copy of my paystub it’s very convenient only thing is that I wish you could get assignments on there and possibly a little more detail of how much your getting paid on the paystub it does say but I have to do the math to figure out how much I got paid hourly.Ms.p$Version: 7.29

✓ Update made this app uselessI used to love this app but... You guys updated your app, it prompted me to get the new one, so I tried, but my phone isn’t compatible with it. The apple store app says I can operate the older version of the paychex app, but when I try to open the older version of Paychex, it just prompts me to upgrade to the new version. So basically I’m in a cycle that I can’t get out of, due to your app “updates”. This is very inconvenient and you have made this app useless. I can’t see my paystubs or tax information. 😑.Poured_designs_studioVersion: 7.6

Paychex Flex Cons

✗ Login IssuesYour app is now broken and won’t remember devices signing in. You have to constantly get calls or texts for the two-factor authentication. EVERY SINGLE TIME you guys do maintenance to update something on the backend you break something else because YOU DON’T TEST YOUR CHANGES PROPERLY PRIOR TO PUTTING INTO PRODUCTION!!!! Getting to the login pages/prompts on both the app and your website now takes a few seconds longs than before ever since you updated to the new login page front end a few weeks ago. You need to seriously reevaluate who’s doing your development on your platform because it’s riddled with bugs!.SwankPeRFectionVersion: 7.30

✗ SLOW even on the FASTEST phone in the worldThis is a cool app with lots of features. But it is SLOW. I’m not sure what kind of data processing it uses, but every time our employees launch the app it seems to load all widgets from scratch. It is faster for our employees to just pull up the website, which renders this app useless. Querying the database to see which ‘widgets’ to load shouldn’t take that long- each user’s phone should have all widgets preloaded THEN check with the database. Seriously, feels clunky. The lag is so noticeable that it’s hard to tell when you’ve punched or not and we frequently get double punch errors because users have no way of knowing that their punch is ‘processing.’.Apple Music ModeratorVersion: 6.15

New to the Paychex Flex app - minor enhancements have been made to ensure continued improvement to the experience..