Architectural Digest App Negative ReviewsCondé Nast Digital

Architectural Digest Negative Reviews

4.2
4.29629 star

Total 45 Negative Reviews

Architectural Digest App Complaints & User Negative Comments 2024

Architectural Digest app received 45 complaints, negative comments and reviews by users. Have you ever had a bad experience using Architectural Digest? Can you share your negative thoughts about architectural digest?

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Architectural Digest for Negative User Reviews

Why can’t I click on and expand photos on AD iPad App?I am a paid subscriber and can no longer appear to click on and expand photos displayed in the AD app on an iPad Pro, which is HIGHLY ANNOYING! Especially since so many photos are otherwise tiny or quite small and can’t be clearly seen at their displayed size. Whichever genius at AD decided this was a good idea, or is oblivious to this fact, should re-examine their career choice, and get up-to-date on current user design standards. Also - AD is getting ever smaller in terms of both content and advertising. Seems like a shell of its former self..Version: 5.7

Do Not SubscribeDo not subscribe to this publication, it is harder than hell to unsubscribe!!!!.Version: 1.0

Really disappointingThis version of the AD app is extremely frustrating to use. It is way less functional than previous versions. Very difficult to navigate and hard to close an edition and move to another. It also doesn’t rotate on my iPad and doesn’t bring up the descriptions of what you’re looking at. Really surprising and disappointing that this is the best they can do..Version: 5.2

Latest “update” is worse in every way!The most recent “update” to the app has rendered it virtually useless, stripping out all the interactivity and replacing it with glorified PDF files, which also happen to be laid out in a minuscule (and unchangeable) font size that renders all text unreadable unless you have the keen vision of a fighter pilot. In short, all the waffle in the release notes about improved ease of navigation is simply hot air, meant to mask the reality of a debasement whose primary driver seems to be reducing production costs for the publisher, readers be damned. If I could downgrade to the old version I would, but since Apple doesn’t cater for that option, I’ve been forced to simply cancel my subscription outright. There’s no point in my paying for a bunch of slides laid out in a manner I can’t read..Version: 5.0

Landscape mode please!!The three stars is solely for the app and not the content of the magazine. A feature that is not currently available for this app, but absolutely should be, is the landscape mode. Inability to see an entire image of a two-page layout (which is typically used for the featured article) is incredibly disappointing and frustrating. Even on a one page layout, you are constrained to the width of portrait mode when zooming in on a landscape photograph. Please, please, please add this feature and I will update this review immediately..Version: 5.7

OkLayout could be improved.Version: 4.0

Can’t link subscriptionThis app provides no useful feedback for a simple account management function..Version: 5.7

UnusableI wish it were like actually swiping through the magazine but half the time when you try to swipe to the next page it does nothing and you need to go into the side bar and select the next page. When trying to exit or go to the next page you need to swipe up or down to make the menu button appear and half the time when you swipe up or down it also does nothing, they need transparent over laid buttons that are small and not in the way to help guide you through and go between pages, there should also be a zoom out feature that you can see ye larger image and a way to read with your iPad flipped horizontally..Version: 5.2

Hate new formatYou know good and well what all of the critics are saying so your pasting the optimized zoom for a response is bogus! What you’ve done was basically gone to a PDF of the actual print magazine with zoom whereas in the past the magazine was made for the digital format and was absolutely perfect! One of the best digital mags...but now it’s terrible! I imagine this is cheaper for you and even though your magazine has always been about quality you’ve chosen to go down the other path. So very disappointing. Even the resolution is different...shame!.Version: 5.2

Terrible App for ADNo landscape view and can’t even verify my subscription information. Please hire a good developer.Version: 5.7

No double page view renders it uselessI just subscribed to the digital version and there is no way of seeing both pages in double page view, which for architectural images across two pages is unbearable. You can’t read the magazine in this format please please fix ASAP?.Version: 5.0

Gorgeous pictures.......but it looks like Newstand only keeps the latest issue even though I haven't finished the previous one. Can't find my older ones anywhere. Frustrating. Five stars if I can get my old issues back..Version: 4.5

UnlessA told waste of money.Version: 5.0

Something is awryThe app crashes upon launch. Seems to be incompatible with latest release of iOS. Also, the app support is unavailable. This needs to be repaired..Version: 1.0

Terrible AppApp used to be good now it is terrible Will not renew subscription.Version: 5.0

AD no longer a pleasure to read on ipadWorsening format changes make AD harder and harder to read/enjoy. Dense, tiny text that cannot be enlarged fills pages, photos are smaller, pages more crowded w/ a cluttered look. This used to be one of the view magazines that was more enjoyable in digital form. No more. I thought Anna Wintour had creative input here. Please fix this Anna! AD demographic are mostly the reading glasses set anyway. So are ipad users!.Version: 5.0

Convoluted Subscription Sign Up ProcessVery difficult to sign up for a subscription. My card was charged before I submitted any of my my sign in credentials , now I cannot sign in . It really should not be this difficult to subscribe ..Version: 5.2

Agh, just give me the regular magazineI hate how this is not a direct copy of the print version - it's all "interactive" with different ads and layouts. It gets tremendously annoying to have to constantly flip the ipad on its side and back to see if there's a photo youre not seeing all of (sometimes theres a totally different photo for the two orientations, other times one is severely cropped)..Version: 1.2

Frustrating AppThe way this app is designed, it’s like it doesn’t want me to use the magazine. It closes without prompting about 10 seconds after you start scrolling. Difficult, unintuitive, unresponsive navigation experience..Version: 5.2

ZeroSubscription only gets recent magazine. To get older magazines you have to pay for Ad Pro. I called and did it on the phone. Ad Pro is for the archive on your browser. But it does not work? They told me there was a glitch and I should get in 5 days. Very disappointed with service..Version: 5.2

Agreed can not turn off autosubscribeI will never sign up for another AD subscription again! AD will not cancel the subscription and their solution of logging into the app and turning off the auto subscribe does not work!.Version: 4.6.7

Scammy subscription practicesEverything i did i expected paper subscriptions, but after not ever receiving, decided to hunt down my email confirmation. Logged in and see i have a digital subscription. Cancelling required me to register and put my shipping address and hunt for turning off "auto renewal" and cancel..Version: 5.2

Potential ~ Not ready for prime timeHave been subscribing to Architectural Digest since the 70's ... Wonderful publication. As we move into a new age magazines have had a difficult time. I hope you are willing to pay the price to make the digital version first rate! Keep trying, please. But you will have to excuse me now, as I do not have anymore time to devote to an endeavor that is not ready for release. BBK.Version: 4.2

Still doesn’t link to print subscriptionLinks to reset your account password, or link print subscription are non-functional, as ever. ..Version: 5.7

ADHow do I get this stupid offer off my iPad? AD offer is stuck there and I can't look at anything else..Version: 4.2

This app is not working for me!I am stuck in last month’s edition and can’t get onto the recent edition. If the app can’t respond, I would like to cancel the purchase. But I can’t even do that!.Version: 5.0

Train wreckThis app is a train wreck. The sign up process is kafkaesque, and when you finally do get into it the UI is utterly user hostile. One false move with your finger and you will be warped into a different article. Unless of course you WANT to go to the next article, in which case it someone psychically detects this fact and blocks your first 5 attempts. To top it off, this app is just totally unnecessary. Ever heard of a web site?.Version: 5.2

I can’t link my subscriptionThis app made it impossible to link my subscription. I paid yearly subscription and have no access!.Version: 5.7

New app just shockingly terribleThe new version breaks nearly everything. You can’t expand text or zoom into pictures anymore. The index is NOT HYPERLINKED now either, and the page numbers in the index DON’T MATCH THE PAGE NUMBERS. So, the index says 110, but you can’t jump there. You have to bring up the list of pages and scroll to page 110, but that is actually shown as page 108. If you go further, the discrepancy increases. It’s actually the worse magazine reader I’ve ever used, and for the last few years was one of the best. Crazy how lame it is, you have to really work at it to make it this bad..Version: 5.0

I cannot log inI have an annual subscription with AD and the app does not recognise it. It’s a subscription directly with AD..Version: 5.7

Will not link to my subscriptionWaste of time!.Version: 5.7

Shocking new versionThis version is terrible. You can only look at it in portrait on iPad. Not seeing both pages. Small fonts and you can not enlarge. Photos cannot be enlarged so often missing details. I am now reading it with my printed version instead of electronic. Absolutely useless and when is the next update?.Version: 5.0

Unstable applicationHad to deleted 3 times after installation. Had issues in downloading issues. Many features which are making the application slow..Version: 5.2

Difficult to navigateNot a great app. Actually thought I subscribe to AD Spain but ended up with this. Only seem to get access to advertising. All for just 6.50 per month!.Version: 4.0

No subscription optionThe app has no subscription option in the app. huh..Version: 5.2

Almost impossible to readThe new version of the app provides no facility to magnify or change the text size, nor does it support the IOS dynamic text size. The text is too small to read comfortably. A huge step back and a real disappointment..Version: 5.0

Can't unsubscribeI cannot login to the app to manage my subscription (unsubscribe). I cannot reset my password because it says it cannot connect to the server to process that request. I've called customer support who can't reset my password and said it was an Apple problem. I figured out how to manage my subscriptions and went to stop the auto renewal feature and the slider to turn off the feature is disabled. You cannot unsubscribe from this app/ magazine..Version: 4.6.7

Graphics are FuzzyWas anticipating a crisp, clean magazine, fitting it's purpose: architecture. However, the text is blurry and the images have fuzzy edges. I'll stick to my print edition for now, I think..Version: 1.0

No Landscape mode on an iPad??No obvious way to flip the subscription to landscape mode on an iPad. If there is, it’s not conspicuous. Absolutely not an issue with Wallpaper*, Dwell, etc. Ridiculous considering most iPad users I know are hooked in with an iPad Pro w/keyboard. Please, please fix and/or let us know how we can turn this app around..Version: 4.7.5

New version unreadableThe new version of the app is almost unusable on the iPad mini, you can only see a full magazine page. The text is too small and cannot be adjusted. You can no longer zoom in on photos or see them full screen. This app is obviously only meant for giant tablets. Very disappointed, have canceled my subscription..Version: 5.0

Won’t link to print editionAs others have stated, this still won’t link to your print edition. Many people have reported this and they do nothing. Very frustrating..Version: 5.7

I had a paid subscription last year.I thought when I purchased the magazine, the pages were mine. Wrong! When I did not renew, the pages went away. I will purchase the future magazines at a store in the future..Version: 4.2

Great, but crashingSo far the app looks great! Great quality of images and I love the layout. One big issue though- it keeps crashing! Hopefully this bug gets sorted out soon..Version: 1.1

This app is not accessible for people who are blindI have been trying for over a decade to get architectural digest and Condé Nast to make this magazine accessible for people who are blind and they have not achieved that as of yet. They are missing out on a large demographic. It is very disconcerting..Version: 5.2

Needs OptimizingFebruary issue takes too long to download, crashes repeatedly, and stops downloading when the app is not open. What I've seen of the issue so far is beautifully done..Version: 1.1


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