GoBank - Mobile Banking App SupportGreen Dot Corporation

GoBank - Mobile Banking App Support

4.1
4.16085 star

Total 5,362 Ratings

What is GoBank - Mobile Banking? Description of GoBank - Mobile Banking

Free ATM network. Limits apply*. No surprise fees. No worries. Try GoBank’s award-winning mobile app now!


GoBank is a checking account made for people who are fed up with big banks and their big fees, and designed to be accessed on a mobile phone. It’s fast (works like your other favorite apps), fair (no surprise fees) and feature-rich (keep reading for a sneak peek).


WHY GOBANK?


NO SURPRISE FEES


Seriously. GoBank has no surprise fees. Check out GoBank.com/NoWorries to see what we mean.


GET YOUR PAY UP TO 2 DAYS FASTER WITH ASAP DIRECT DEPOSIT™


Direct Deposit early availability depends on timing of payor’s payment instructions and fraud prevention restrictions may apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period. Make sure the name and social security number on file with your employer or benefits provider matches what’s on your GoBank account exactly. We will not be able to deposit your payment if we are unable to match recipients.


SIGN UP FOR DIRECT DEPOSIT


If you’re not eligible for the above, you can still sign up for direct deposit to get your pay faster than a paper check!


FREE ATMS*.


* See app for free ATM locations. 4 free withdrawals per calendar month, $3.00 per withdrawal thereafter. $3 for out-of-network withdrawals and $.50 for balance inquiries, plus any fee the ATM owner may charge. Limits apply.


PAY BILLS


Pay rent, or any bill with the GoBank app or website. Need to send a check to your landlord (or anyone else)? No problem. We’ll mail the check for free.


SEND MONEY FAST


Quickly send money to friends, family and even the dog groomer who have GoBank accounts. We notify them via email or text message.


DEPOSIT CASH


Just take your GoBank debit card and cash to any participating retail location. Swipe your card or hand it to the cashier, and the cash will be deposited to your account automatically. Fees may apply.


MOBILE DEPOSITS


Our nearest bank branch is in your pocket. Use your phone to scan a check and deposit it into your account. You may be asked to upload your ID.


FREE ADVICE: FORTUNE TELLER™


Use the Fortune Teller to double-check your budget before you spend. Just tell us how much it costs, and we’ll give you a quick yay or nay based on the budget you’ve created.


FYI: We'll need to successfully verify your ID before you can use all of GoBank's award-winning features.

Questions about your GoBank account?




Call us at the number on the back of your card (24/7 support).



Or log in to gobank.com & email us through the Contact Us page.


Stay in touch with us!


Follow us on Twitter @GoBank and on Instagram @GoBankOfficial. While you’re at it, like us on Facebook.com/GoBank. We’d love to meet you and answer any questions you may have.


* See app for free ATM locations. 4 free withdrawals per calendar month, $3.00 per withdrawal thereafter. $3 for out-of-network withdrawals and $.50 for balance inquiries, plus any fee the ATM owner may charge. Limits apply.


GoBank is a brand of Green Dot Bank, Member FDIC, which also operates under the brands Green Dot Bank and Bonneville Bank. Deposits under any of these trade names are deposits with a single FDIC-insured bank, Green Dot Bank, and are aggregated for deposit insurance coverage.


©2013-2022 Green Dot Bank. All rights reserved.


Terms of Use: https://m.gobank.com/static/other/GoBank_Mobile_App_EULA_Android_version.pdf


Privacy Policy: https://m.gobank.com/privacy-policy


Technology Privacy Statement: https://m.gobank.com/banking-agreement


  1. GoBank - Mobile Banking App User Reviews
  2. GoBank - Mobile Banking Pros
  3. GoBank - Mobile Banking Cons
  4. Is GoBank - Mobile Banking legit?
  5. Should I download GoBank - Mobile Banking?
  6. GoBank - Mobile Banking Screenshots
  7. Product details of GoBank - Mobile Banking

GoBank - Mobile Banking App User Reviews

What do you think about GoBank - Mobile Banking app? Ask the appsupports.co community a question about GoBank - Mobile Banking!

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GoBank - Mobile Banking Pros

Best Prepaid and Mobile Bank AvailableI see bad reviews for petty reasons what more do you want for a easy banking experience with no fees or penalties: if you’re looking for all the luxuries of a expensive bank with a checking and SAVINGS well than go irl and go through the hassle! And to complain about the stash and unstash functionality is ridiculous maybe you need to have more self control on your own money handling issues because all the reasons that this bank does is to protect you and you’re money from theft!! Now for my reasons is quite simple I can load free at wal mart or a simple 5 dollar fee at other locations; yes there’s a fee for atm withdrawals but another simple way around that is to get cash back at a register which is amazing since all other cards I tried before run as credit! Gobank gives u a real pin and debit function; also my gf goes out of state once a year and now she has a account so we can send money from each other in the matter of minutes and for free! Now I don’t have to go to all the headaches of western union it’s as easy as sending a text message and bam she has money and I don’t have to worry about her and my son being without any! I can say lots of other Positive reasons but I’ll keep this short as I can cause other than expensive banks and other horrible prepaid “banking” the Choice is easy this a Winner Of A Mobile Banking option A++.ChucknannaVersion: 2.13.3

Just a little help here...I lost my card and I reported it lost but I just got locked out of my account for changing my address and cell phone number. I received an email to send a picture of my ID to verify who I say I am but they want my card number... how am I supposed to give them my card number when I lost my card? Or do they mean the new card #? I tried calling customer support but I only get a machine which is frustrating!!!! I want to talk to a HUMAN!!! There’s no email support address or anything so I’m just sitting here wondering what the right thing to do is.. Other than this incident i really like using GoBank. Both my husband and my self use GoBank I like that we can stash money and transfer money to each other through the app hassle free it’s nice..Ksg423Version: 2.12.0

✓   GoBank - Mobile Banking Positive Reviews

GoBank - Mobile Banking Cons

Terrible Customer Service!! Don’t do it!!! Not worth the incompetence!!!Update... over 3 weeks and the “technical department” is still unable to fix my issue of not being able to use the app to make check deposits... no one calls back “ever” with any info or possible resolutions.... the only time I hear from anyone is when I call and get the runaround for 20 minutes while I ask for a manager who I’m eventually allowed to speak to which still has no idea or information on how to fix the issue!! This is an “online” bank correct?? How are we to use an online bank when the “app” which is their brick and mortar isn’t working correctly??? Absolutely unbelievable and belligerent!!! App does not allow me to do a check deposit... Took screenshots of msg and sent it to customer service as requested.... never got a call back... called and was told “the issue has been resolved”, uninstall and reinstall app and it should work”... did that and it does not work!! Was hung up on 2x, the last of which was ”Jonathan” who was utterly incompetent!! Whatever your reason for considering getting this account, don’t do it they can’t / won’t help you once you have an actual issue, it’s not worth the aggression!!!.Nikko001Version: 2.17.0

Don’t trust the Free ATM finder.Customer service is horrible. I searched for a free atm location as I’ve done in the past with no issues. This time I was still charged $5 for a “atm owner” fee. This wasn’t mentioned on the free atm location app. And my receipt says the Atm charged me $3.50. GoBank insist that they didn’t charge me anything for going to this bank yet my statement shows an extra $2 fee. I hope you never have to go through this because the best way for them to help is by saying. There’s nothing we can do. They don’t explain anything to you. They only repeat the “atm owner” fee thing which still doesn’t make any sense if you’re going to an atm on the free atm locator. No other bank I’ve had this issue. I’m afraid to use the “in-network” ATMs now because it seems like they will charge what ever they want to charge you regardless of being “in-network”.JelènaVersion: 2.20.0

✗   GoBank - Mobile Banking Negative Reviews


Is GoBank - Mobile Banking legit?

Yes. GoBank - Mobile Banking is legit, but not 100% legit to us. This conclusion was arrived at by running over 5,362 GoBank - Mobile Banking user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for GoBank - Mobile Banking is 78.2/100.


Is GoBank - Mobile Banking safe?

Yes. GoBank - Mobile Banking is quiet safe to use. This is based on our NLP analysis of over 5,362 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.1/5. AppSupports Safety Score for GoBank - Mobile Banking is 80.7/100.


Should I download GoBank - Mobile Banking?

There have been no security reports that makes GoBank - Mobile Banking a dangerous app to use on your smartphone right now.


GoBank - Mobile Banking Screenshots

  • gobank - mobile banking iphone screenshot 1
  • gobank - mobile banking iphone screenshot 2
  • gobank - mobile banking iphone screenshot 3
  • gobank - mobile banking iphone screenshot 4

Product details of GoBank - Mobile Banking

App Name:
GoBank - Mobile Banking
App Version:
2.48.0
Developer:
Green Dot Corporation
Legitimacy Score:
78.2/100
Safety Score:
80.7/100
Content Rating:
4+ Contains no objectionable material!
Category:
Finance, Utilities
Language:
EN   
App Size:
127.05 MB
Price:
Free
Bundle Id:
com.greendotcorp.gobank
Relase Date:
15 January 2013, Tuesday
Last Update:
23 August 2023, Wednesday - 02:27
Compatibility:
IOS 12.0 or later

GoBank - Mobile Banking 2.48.0 Update Note
✱ Version History

We've made some fixes and now support the new iPhone XS, XS Max and XR..

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