GoBank - Mobile Banking Positive Reviews

GoBank - Mobile Banking App User Positive Comments 2024

GoBank - Mobile Banking app received 11 positive comments and reviews by users. Can you share your positive thoughts about gobank - mobile banking?

GoBank - Mobile Banking for Positive User Reviews

✓ It’s okay but the maintenance is a PAINMy wife and I use this card all the time. Transferring money to family and each other is a breeze and a real convenience. HOWEVER, the fact that they do “maintenance” on such a frequent cadence is a real inconvenience for us. Due to the fact that we have money stashed that we don’t want to over use while we do our daily spending. But whenever GoBank is doing “maintenance” we are unable to unstash our money. And that feature of unstashing is down for HOURS!! When we called customer service about this in the past, they give us the generic answer of “there is nothing we can do due to our system performing it’s routine maintenance”. If customer service had some kind of work around while this “maintenance” was going on, such as having the ability to unstash our money for us from the back end, then this wouldn’t make this such a huge deal for us. But because of the ability of unstashing is down during their “maintenance” we’ve found ourselves stuck at grocery stores, restaurants, and other places of business not being able to leave because we can’t pay for our bill. PLEASE FIX THIS AND THIS WOULD BE A FLAWLESS APP!!.Maintenance HATERVersion: 2.13.3

✓ ImpressiveI’ve had my Go Bank card for roughly two years now. I’ve had other similar cards as well, however, none have offered the accessibility or ease of understanding that this card & App offer. The only irritant is that my account is put on hold whenever I make a purchase out of state. I love this security feature. In my case, I regularly travel between 4 states on a monthly basis, and having to go thru the transaction verification process after a declined purchase is embarrassing, when I have a line behind me at the gas station. But like I said, it’s necessary and I do like the security....it’s just annoying sometimes lol. Thanks Green Dot Bank, this is great!.SilkeepjsVersion: 2.11.0

✓ Just a little help here...I lost my card and I reported it lost but I just got locked out of my account for changing my address and cell phone number. I received an email to send a picture of my ID to verify who I say I am but they want my card number... how am I supposed to give them my card number when I lost my card? Or do they mean the new card #? I tried calling customer support but I only get a machine which is frustrating!!!! I want to talk to a HUMAN!!! There’s no email support address or anything so I’m just sitting here wondering what the right thing to do is.. Other than this incident i really like using GoBank. Both my husband and my self use GoBank I like that we can stash money and transfer money to each other through the app hassle free it’s nice..Ksg423Version: 2.12.0

✓ Great Backup CardOverall good, only have one, so far I have not found a free ATM to withdraw funds out of my card from the list of free ATMs within the app, they all try to charge a fee. The first time I took out money I got fee from the ATM provider and a fee from GoBank and only got returned one fee from GoBank and not the other. So I only use the debit card for depositing money to make payments or small purchases. Would be nice to have at least ONE location with a free ATM and I would make sure to go to that place only. Still gave a five star rating cause it’s only my first issue and they deserve my explanation of the issue. But if I get a second issue, I don’t give a four star rating but down to a three star. Thanks.HegelarVersion: 2.9.0

✓ SUPER EASY - NEVER NSF or OVER-LIMIT FEESFor those of you writing bad reviews.... when you first use the card out-of-state, or far away from your usual area, they lock your account for security to protect you. You call the automated system, and confirm the purchases, and they unlock your account immediately. This was 2 years ago, not sure if this functionality still exists. However, I must say I love this bank!!! Super easy to set-up & maintain, All through the APP.... never go to a Bank in person again!!!! I wouldn’t use any other bank ever again. NEVER get charged over-limit fees, or insufficient funds fees. This is the BEST part, along with snapping a photo and depositing your checks electronically and never having to go to the bank!!!!!!!.CharlenepsuVersion: 2.8.0

✓ Great AppI’ve been using this app for three weeks now and have been quite impressed with the options available and how easy they have made it to use. I do wish that they had a separate feature for Uber drivers, One that would allow any and all additional savings that you earn to go into a separate savings section, such as the 5% you save on gas and the additional savings from grocery stores, etc. it would be nice to have all those additional savings to go into a separate account to build just like a regular savings account. Why am I mentioning this here, because unless I missed it that is one feature that they do not have on their app, a suggestion box or any area where you can provide questions or feedback of any kind. Other than that, great app!.Etaurus9mmVersion: 2.18.0

✓ Best Prepaid and Mobile Bank AvailableI see bad reviews for petty reasons what more do you want for a easy banking experience with no fees or penalties: if you’re looking for all the luxuries of a expensive bank with a checking and SAVINGS well than go irl and go through the hassle! And to complain about the stash and unstash functionality is ridiculous maybe you need to have more self control on your own money handling issues because all the reasons that this bank does is to protect you and you’re money from theft!! Now for my reasons is quite simple I can load free at wal mart or a simple 5 dollar fee at other locations; yes there’s a fee for atm withdrawals but another simple way around that is to get cash back at a register which is amazing since all other cards I tried before run as credit! Gobank gives u a real pin and debit function; also my gf goes out of state once a year and now she has a account so we can send money from each other in the matter of minutes and for free! Now I don’t have to go to all the headaches of western union it’s as easy as sending a text message and bam she has money and I don’t have to worry about her and my son being without any! I can say lots of other Positive reasons but I’ll keep this short as I can cause other than expensive banks and other horrible prepaid “banking” the Choice is easy this a Winner Of A Mobile Banking option A++.ChucknannaVersion: 2.13.3

✓ I love it!!!!Seriously- Go bank has got to be one of the coolest banks out. What I love most is the budget feature, the stash vault and the fortune teller😂. I get a kick out of asking the teller if I can buy something. I enter the amount of the item(s) and then all my bills fall in front of this cute little dog in the app and it looks at me and then walks off. 😂🪄 basically telling me - “girlfriend, you ain’t got the money for that” lol but when my account is doing well and bills are paid and money is being saved the fortune teller pup will let me know it’s ok to buy. I struggle with financial literacy- I grew up with parents who didn’t budget and mismanaged causing us to struggle even though they had good jobs. This app is really helping me learn how to save in the most fun ways. User friendly, kicks those abilities to save into gears, gives you daily reminders on your money goals… I am super pleased with this bank and app. Oh! I also earn so much money back!!!! I was with chime for yearsssssss and I never earned a penny!! With Go bank I earn maybe $1-$3 every day just making small purchases. Love this bank- if you’re thinking of using it… go for it 👍💕.HeykneekneeVersion: 2.39.0

✓ Pretty much anything you need in a checking accountThe app is very convenient, the notifications every time something is charged are near instant, it’s quick and easy to schedule a payment for a bill and I have two free atm’s right next to work. My only small gripe is that if i want to put cash in my account I can only do it at a gas station for a fee. One of my local free atm’s is at a bank branch and if I had an account there I could use their atm to deposit cash but that doesn’t work for my gobank card. Other than that it’s been handy and done everything I needed it for..Ty_e82Version: 2.25.0

✓ All Bank EverythingI started using this app when I was doing Uber, but I don’t do that anymore, yet I can still use GoBank for any job I work for. It’s really convenient and easy to use and I haven’t had any problems with the app since I’ve had it, for about a year and a half now. I love this app because I don’t have to go through a corporate institution that charges fees up the a**. One feature I really enjoy and is helpful is the advanced pay, where I can get my check one or two days early. That really comes in handy. Thanks for being a user friendly bank and I hope to continue using for years to come. -Ray.RaizenD33Version: 2.13.2

✓ Honestly pretty greatIt functions as a legit bank. I have an uber visa card that as such needed to have a bank account linked to, and uber went with GoBank. I can stash all my funds in the event of a card theft/loss instantaneously, I have linked venmo, CashApp, and my rideshare food delivery apps to this bank and I have so far had ZERO problems!! I literally took time to write a review just because the simplicity of mechanics that the app provides is stellar, its stable and everything is easy to read and its laid out quite nicely. I legit enjoy checking this bank because of how easy I can just open and use Face ID to quickly navigate the entire control center. Love it!.Awesomeface5688Version: Version 2.19.1