Globoplay: Novelas, séries e + App Negative ReviewsGLOBO COM. E PART. S/A

Globoplay: Novelas, Séries E + Negative Reviews

4.5
4.56233 star

Total 125 Negative Reviews

Globoplay: Novelas, séries e + App Complaints & User Negative Comments 2023

Globoplay: Novelas, séries e + app received 125 complaints, negative comments and reviews by users. Have you ever had a bad experience using Globoplay: Novelas, séries e +? Can you share your negative thoughts about globoplay: novelas, séries e +?

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Globoplay: Novelas, séries e + for Negative User Reviews

InsatisfeitaMuitas vezes nao consigo acompanhar o ao vivo, pois o app considera a hora local de onde estou ( Austrália) as vezes simplesmente fala que o video não está disponível pra minha região. E as vezes simplesmente nao roda os videos!.Version: 4.63.1

ChromecastFalta de assistência com o Chromecast não quero assistir no celular quero assistir a programação na tv.Version: 3.123.2

Constant freezing live TV and bad costumer service experience.Unfortunately, after a year or more since I first canceled my subscription due to the constant freezing of live tv. I decided to give it another try. The service has not improved and when you try get some help they provide a terrible service..Version: 4.27.0

No customer service to answer simple questionsIm a huuuge fan of the novelas , i was excited to know this app would be available to stream on my apple tv , but ugh its so confusing , when i try to sign up for it , it shows me a subscription price in R$ , 22,90 to be exact, so whats up with that? How do i know it wont charge me $22,90 in US dollars?i called , texted and emailed and so far , 20 days later and nothing , no response....Version: 3.45.0

Minha lista - Apple TV appPor que removeram “minha lista” da aba do menu para acesso rápido? Quando alteram alguma coisa que estava ótimo é bem frustrante! Consigo ver somente no Safari mas nāo na Apple TV..Version: 4.59.0

Fix your Apple TV app!Não tô conseguindo acessar as novelas pelo aplicativo da Apple TV. Já tem 2 semanas!.Version: 4.19.1

Última atualização com bugDesde a ultima versão lançada há uns dias atrás, o app não está funcionando no meu iPad. Trava a cada 3 minutos. Já desinstalei e instalei novamente mas sem sucesso. Tentei contato com chat bot mas eh impossível obter retorno/solução.Version: 4.29.3

AdoreiMoro na Inglaterra e agora posso acompanhar as novelas por aqui!.Version: 1.4.12

AdsO aplicativo te faz assistir uma infinidade de anúncios toda vez que você coloca um vídeo pra rodar. O mais inacreditável é que a maior parte dos anúncios é para o próprio globoplay o qual eu já assino. Eu já pago a mensalidade, é meio que uma falta de respeito abarrotar a plataforma com tantos anúncios. E sinceramente, acho que vale a pena revisar seu marketing.. Não tem necessidade de mostrar tantos anúncios do globoplay para pessoas que já são assinantes. Pensem mais na experiência do usuário na plataforma de vocês..Version: 4.6.1

SKIP BUTTON NEEDED ASAPHey, developers! Please work towards making a 10-second fwd. and rewind option on the screen… double clicking doesn’t work properly and unpractical. Please add this simple feature as it will make the user experience much smoother!!!.Version: 4.67.0

Bom conteúdo, péssimo streamingProgramação ao vivo está travando o tempo todo, impossível de assistir..Version: 4.26.0

No English Subtitles 😡😡😭😭😭I love brazilian content but sadly I don’t speak portugués and this app doesn’t offer subtitles. If they want to go international and expand their market, Im sure people are willing to pay for their content but they need to offer subtitles if they really want to get more subscribers. Extremely dissapointed. Will be deleting the app and hopefully in the future they will fix this major problem. 😭😭😭😭.Version: 3.66.0

APP trava com muita frequência!!!Irritante, app trava direto! E alguns programas são exibidos com “delay” em relação a programação normal exibida no Brasil. Muito frustrado, pelo preço que cobram deveria funcionar muito bem, mas não, péssimo!.Version: 4.14.0

I stop setting up the app until they asked for an IDI never seen a streaming service asking for social security or tax ID number. This was a turn off for me being that those are personal information even though it says it won’t share it with anyone. As long there is a payment I feel that these information shouldn’t be required. Sad for not using this app and watch some of the novelas from my childhood..Version: 3.85.0

Não consigo acessar conteúdo exclusivoEstou pagando o plano de £9,99 e simplesmente não consigo acessar o conteúdo. Não consigo contato com os desenvolvedores. Até consegui pelo Twitter, mas eles não conseguiram me ajudar. Acesso o app e fala para ser assinante, ai quando clica fala que já tem assinatura vigente. Está bem frustrante isso. Sem e-mail ou chat do suporte da Globoplay..Version: 4.64.0

O que aconteceu ???Era melhor agora nao posso olhar nem clips, por que? Porque nao carrega! um video de 3 mins e meio leva mais de 7 mins para assistir o que que r isso? Vamos concertar por favor!!!.Version: 1.5.1

Technical difficulty ☹️I paid for the assinatura and just watched one episode, after the next episode it keeps saying “sorry we have a technical problem” Please fix this bug or I’m canceling my payment! 😡😡😡😡😡😡.Version: 3.131.1

Apple tvTenho apple tv e não consigo por na tv pois o app não funciona.Version: 4.7.0

And problems go on and on and on…Bad app!! So many bugs don’t even know from where to start. Each time I try to access the app I have to sign in again. Then if that wasn’t annoying enough when you are watching anything and try to move forward or back it speeds up ( you can’t even see the scenes as you try to move), then, and frequently you get a “carregando” (loading message). Of all apps I tried this one wins the prize. No customer support to be found. Just a waste..Version: 4.37.1

Muito ruimDa bug toda hora esse app. Não abre, diversas vezes fica fechando. não reconhece que sou assinante da conta :( ou seja, eu pago e não consigo usar. so assino mesmo por causa de BBB. Depois disso cancelo :/.Version: 4.60.0

Acesso para 20% dos shows e nem legenda.O plano basico so da acesso para 20% dos shows e quase nenhum show tem legenda em inglês, baixei animado para mostrar para minha namorada Canadense e nao tem praticamente nenhum conteúdo para ela seguir. Desperdício de dinheiro para brasileiros e estrangeiros..Version: 4.25.0

Bugs bugs bugs muitos bugsEspelhamento pelo Chromecast não funciona nem com reza brava. Falei com suporte mas nao conseguirá me ajudar. A tela de navegação de programas congela. As vezes sai o áudio do programa no meio da tela de busca. Que doideira..Version: 4.40.1

Qualidade muito ruimA qualidade da imagem esta horrível . Já faz meses e a Globo nao resolve esse problema..Version: 1.4.12

Não me deixam assinar 🤨Quando tento assinar, da um “erro cod 303” e não deixa finalizar a transação. Tão perdendo assinantes à toa!.Version: 4.7.0

Why are the developers answering in Portuguese?The developers are answering in Portuguese, and that would be fine, but the problem is, I don’t think people can copy and paste the words in a review here to google translate or something, to see what they mean... Plus the developer is not humble enough to admit that it Has issues on its app, and doesn’t look for a way to fix it. Instead, they go by saying “oh you should do this and this, this is Your issue, it’s not our app’s fault”..Version: 3.41.0

Disappointing and nerve-rackingReally unstable app, presents “technical difficulties” frequently, the home page is not constant, sometimes it offers you the option to continue watching your shows sometimes it doesn’t, doesn’t have a button on the screen while you’re watching a show to fast forward or backward a few seconds, so you have to double tap the screen several times if you want to skip a minute or so; the only option of subtitle is Portuguese and the audio is only either the original or portuguese, sometimes the original audio bugs and you can’t hear a thing, forcing you to watch it in portuguese; and last: while all the others streaming apps allow you to leave the app and keep on watching your video on a smaller screen on your phone while you do basically anything else on your phone, the globoplay app hasn’t still catch up on that, which is quite annoying.Version: 3.110.0

Half baked solutionStarting with the basics of what to expect from a streaming service the videos constantly stop. To make things worse, the app doesn’t track played time, so in the case I want to stop watching a movie to resume later or I am forced to stop playing because the streaming is stuck and the only way out of a frozen screen is to go back to the menu and come back to the video I am forced to start playing from the beginning without an option to resume watching. Also there is nothing in the app that shows recently watched content, so I have to go find the content every time. Note to developer: don’t bother replying with some lame excuse in Portuguese like you have done in other reviews here. I have enough bandwidth to watch different streaming services on different devices at the same time without interruption, and most of all if you can’t even bother reaching out to customers in English here your customer support is as bad as your product..Version: 3.44.0

Lixo, tirou $ da minha conta mas não me da acessoAssinei o GloboPlay internacional através do aplicativo como indicado no site, o processo de assinatura deu erro, porém o dinheiro foi tirado da minha conta, a assinatura aparece no Apple subscription como efetuada, mas qdo tento ver algum show, o app fala que não sou assinante e que preciso assinar. Tentei falar com a central de atendimento, não consigo falar com ninguém, o robô fica pedindo CPF porém vc não entra CPF pra assinatura internacional. Tentei por telefone e whatsap e não consigo. Ou seja, me roubaram o dinheiro, não consigo falar com um ser humano e não tenho acesso a programação. Evite, muita dor de cabeça..Version: 4.50.0

Estou pagando o subscription já há 2 meses e o aplicativo não funciona.Cheio de bugs, sem ajuda técnica..Version: 4.57.0

SchemeThe app and content were great. But once it stopped working. Although I’m a paying member, all of a sudden I lost access to all content for no reason. I got in touch with customer support and IN AN ONLINE CHAT they ignored me as if they couldn’t see my responses after I asked them about a problem they could not solve. I felt taken advantage of, and a fool really..Version: 3.78.0

Too expensiveThe app is not good, take a lot of time to download something or to stream. The subscription is SO expensive, and the time they give as trial is the time they would have to give for any online purchase. Which means, it’s not 7 free days, you would have it anyway if you subscribe. Definitely not a good deal for the price and the quality..Version: 3.44.1

Tempo perdidoO app fica horas pensando e por nada trava. Nao recomendo e nao uso..Version: 1.5.1

App trava!!Muito ruim, o app trava a cada 5 minutos, você não consegue assistir nada!! Pelo preço que paga de seja funcionar direito!.Version: 4.14.0

Difficult to pay and get helpWe have used this app for years with a Brazilian account, usually worked fine. My Brazilian wife loves the content so we used to be long term subscribers. When we tried to renew our credit card in the app, I spent a few hours trying to get my new credit card in the system without success. Method of payment choices seemed to be all Brazil-based. The chat was useless, spent two hours with chat and finally they blamed my credit card provider and signed off. I would gladly pay the $14 per month but they won’t accept my money. I had to switch to Sling to see part of the content, would switch back but no one seems to be able to help. If you’re a casual user, stay away until they get their act together..Version: 3.52.0

HorribleImage quality is horrible. Tried to reach out for support and they ask for a bunch of non-sense questions. I have a 800mbps internet at home and could not get a clear and decent streaming after multiple attempts. Cant rewatch the games. Canceling the subscription. Expensive and below standard product..Version: 4.15.1

Needs improvementsSeria bom se o app/web lembrasse o último capitulo assistido. Comecei a assistir uma novela q já acabou e tenho que carregar TODOS os capítulos para cegar no primeiro mês, então nem perco meu tempo em usar o app para assistir. Seria bom se capítulos fossem numerados..Version: 1.4.12

Paguei, mas, o app diz q não sou assinantePaguei via iTunes, nada no app está liberado. Quando entro em “Assinar”, o app diz q meu e-mail já tem uma assinatura vigente. Ótimo, então, já q o app me reconhece, tento ir para o atendimento no chat, mas, o chat diz q meu e-mail não é de nenhum usuário. Resumindo, parabéns pela completa ineficiência, não tem como eu acessar o conteúdo, não tem como falar no chat e nem mesmo assinar novamente..Version: 4.6.1

Nao funcionaAssinei atraves da applestore e nao consigo acessar conteudo! Por favor arrume. Obrigada.Version: 4.20.2

Cancelled unfortunately, Started well now constantly has issueInitially the app was good, since November stated having issues and now it isn’t watchable anymore so I cancelled. Começou bem, mas de novembro pra frente tá ficando pior cada semana até a gente cancelou.Version: 4.29.3

ChromecastFalta suporte ao Chromecast..Version: 1.8.3

Clica e nada apareceCadastrei uma conta sem necessidade. Instalei o app, naveguei e cliquei em tudo, mas nada de aparecer nenhuma programação. Perda de tempo..Version: 4.13.0

Very disappointedPaying 14 dollars for this is totally unacceptable. Ridiculous. Let’s not talk about the horrible navigation and user experience. Which would be fine with me if they had decent content. The fact that they do not offer subtitle for almost all of the content is disgusting. It simply comes off as lazy. Straight up lazy. For me to check which soap operas have subtitles I had to start playing one by one and check the availability. I only found subtitle for ONE soap opera. O N E soap opera. No English subs anywhere on the platform. Globo you really have to up the game if you want to offer content around the world... call me back when you sort this out..Version: 3.48.0

Não funcionaSimplesmente parou de funcionar após solicitar à Apple um reembolso de tarifa cobrada sem entrega do serviço..Version: 4.77.0

Nao carregaToda vez que seleciono um video ele vai para o player e antes mesmo de iniciar ele fecha e volta pra lista. Estou no iPhone 5 e vejo a tela formatada para ele porem a app esta com bugs. Por favor corrijam. Fiz o download do update que corrigia bugs no iOS6 e ainda tenho os mesmo problemas..Version: 1.2

Propaganda enganosaAssinei pra ter acesso a exibição dos shows do rock in Rio aqui no Canadá mas no final das contas, mesmo com assinatura que era exigida pelo serviço, não tinha o sinal liberado aqui, sendo que no app mostrava sempre em destaque “assista agora”..Version: 4.36.0

Não funciona e não tem suporteTinha uma conta antiga que foi bloqueada depois que parei de assinar, agora não consigo mais assinar. Criei outra conta, assinei e uma semana depois o app fala que eu preciso assinar novamente sendo a assinatura está ativa. Tento conversar no chat e ninguém resolve o problema..Version: 4.59.0

Assinatura com comercialEu era assinante globoplay no brasil e sempre usei um VPN pra poder assistir a programação aqui no Canada, assim que esse app ficou disponível mudei e adoro, NO ENTANTO, me frusta imensamente que pago uma assinatura de CAD13,00 pra a cada 10 minutos meu programa ser interrompido por 2-3 comerciais! Acho um absurdo, coisa que não encontro em nenhum outro provedor de streaming (netflix, disney+, hulu, etc), se o assinante paga pela programação e o app ainda esta fazendo dinheiro com comerciais durante o streaming o preço precisa baixar um pouco..Version: 3.133.1

Major Problems with subscribing to the serviceThe company, Globo, seems to have major problems in receiving payments made through Apple storeAnd could care less about trying to help resolve the problems. After three days of emails and chats I had to find a give up. If anyone has a solution to suggest please share. Since I do not have the correct documentation to subscribe directly through their website,(a CPF number)The Apple store was my only option. And Apple, of course, could care less about helping resolve the problem.Version: 3.120.0

App. Needs work!!!!The app needs a lot of work...it will show the downloaded videos and then when you go on downloads it’s gone! Other times the videos play without any sound! Videos freeze, but the sound keeps going...it won’t matter if your on WiFi or on cellular. Also, when you stop watching a show and try to go back to it, sometime it’s on the right place where you left off, but most times it starts from the beginning of episode or somewhere in the middle..Version: 3.65.0

30 dollars thrown into the trashDon’t waste your time. This app is completely awful. For the second time I made the payment and had no access as a subscriber. Tried to contact globo pay but my problem was not solved. I’m very disappointed with globo play and will never made the mistake of resubscribe again..Version: 3.109.0

Lost content newsMy main reason to have the app is to see the news! Guess what? They use the NEWS time to criticize the actual government to the point of ridiculous! I was hoping for more content of what is going on in the country, I mean national news! Frustrating! I don’t really care about the gvt. Frustrating anyway.Version: 3.45.0

Cadastro internacional não possívelNão estou conseguindo me cadastrar (assinar) de fora do Brasil. Me remete sempre a página com os telefones, mas só atendem se meu CPF estiver na base de dados, mas ainda não está porque não consigo me cadastrar. O aplicativo não está disponível para fora do Brasil? Sei que o conteúdo ao vivo será inicialmente para RJ e SP, mas meu interesse é no conteúdo "on demand". Aguardo retorno. Obrigado..Version: 2.3.2

Falha na reproduçãoNão consigo assistir em nenhum outro lugar a não ser pela tela do celular. Quando espelho na TV pelo Chrome cast trava a cada 10 segundos, fui tentar pelo computador e usar um cabo HDMI também não funciona, tentei pelo site no notebook, também não funciona. O aplicativo trava quando você sai da tela pra espelhar, tem que fechar e fazer tudo de novo. PÉSSIMO!!!.Version: 4.73.1

RubbishApp crashes and can’t access it anymore gonna cancel subscription.Version: 4.60.0

Tem muito a melhorarTem muito oque melhorar, o aplicativo trava muito, quando eu saio do filme e vou colocar denovo ele começa do começo e nao de onde eu parei. Eu sou assinante, mesmo assim toda vez que vou assistir alguma coisa, tenho que ver duas propagandas antes e as propagandas travam tambem..Version: 4.3.0

O app para de funcionarGloboplay é o único aplicativo que piora com as atualizações de melhoria. Está cada dia pior..Version: 4.40.1

Roubada!Nao consigo assistir nada! estou tentando cancelar e nao consigo! cuidado..Version: 4.51.1

Aplicativo trava o tempo todoNão consigo assistir nada sem que o aplicativo trave na SmartTV. No celular funciona bem..Version: 4.43.0

Problemas com assinaturaAssinei o globo play para poder acompanhar o big brother mas o aplicativo não me da acesso ao conteúdo pra assinantes, quando eu clico pra assinar de novo ele diz que eu ja sou assinante e que eu devo fazer log in. O problema e que ja estou logado. Sem nenhum tipo de suporte disponível da globo pra resolver o problema a única solução foi pedir reembolso..Version: 4.59.0

Aplicativo nao reconhece assinaturaPaguei pela app store e o aplicativo nao reconheceu a assinatura.Version: 4.34.2

RubbishLike others, paid for my subscription but it wasn’t applied to my account. I cannot contact Globoplay support since you need to be a subscriber before you can do that lol. Waiting to hear from Apple whether my £9.99 will be refunded or not. Avoid!.Version: 4.59.0

I’d give zero stars if I could - Daria Zero estrelas se pudesseI paid the subscription on Monday and today Wednesday still don’t have access to the content. I have tried to reach out to customer service from 2 different fronts and still don’t have a solution or even a concrete response from them. 3 days paying for a monthly subscription without access. Eu paguei a assinatura segunda feira, hoje já é quarta e continuo sem acesso ao conteúdo para assinantes. Tentei contato com o suporte por dois lugares e eles não me deram nem uma tentativa de solução. Três dias pegando por uma assinatura que é mensal sem acesso..Version: 4.59.0

Pior aplicativo de streamingNão funciona com Chromecast , fica travando. Ja fiz todas as atualizações possiveis, reinstalei o dispositivo. Funciona com todos os streamings, menos globo play. E agora videos sem som, cada hora um problema novo..Version: 4.76.1

Doesn’t work properly.I downloaded the app. And I made the payment, 14,00 dólares! And even I paying and they charging my credit card I can’t access the product. Only say “register, sing up” and I already and I already paid. They say to contact them in the chat. But guess what? Say that my account is wrong and doesn’t exist. I can log in, I can pay, but I can’t use it and I can’t contact them! RIDICULOUS!.Version: 3.91.0

Mesma PORCARIA após update!Antes, haviam dois sinais de >>> e outro <<<< Agora, depois que inventaram o simbolo 30)) Para voltar 30 segundos, a imagem borra sempre! É TAO DIFICIL voltar ao que era?? Ate a REDE TV, que transmite AO VIVO, nunca trava!! Porcaria de app!!!!!.Version: 1.5.1

Não consigo pagarDurante meses fui assinante desta subscrição, parei durante umas semanas e quis voltar a ser assinante outra vez. NÃO consigo pagar a subscrição… nem na app nem no site.Version: 4.52.0

Novelas não funcionam no iOS7Imagem congela ao final do bloco e o bloco seguinte não stream..Version: 1.5.1

HorrívelPor favor melhorem esse app, a qualidade da imagem é horrível!.Version: 1.5.1

One of the Frustrated appI live in England and I was so excited ro looking forward to watch the amazing movie, programs and others features the app offers but all I experienced was frustration as I haven’t be able have to access the services since I purchase it 2 days a go 🤦‍♀️. I try to give it some time as maybe the system needed same time to track my payment but still nothing. I’ve been since then trying to figure out a way to contact costumer service and as much I search and follow the instructions for the live chat or contact number there’s no access to it . I wonder if anyone could please help me either having the service finally working or found out how do I request a refund. This app still have way too many updates and services that need to be sorted before charging for this type of product ..Version: 4.6.1

Paguei e não tenho acessoAcabei de ver uma reclamação que é exatamente a mesma que eu tenho. Moro na Austrália, paguei pela assinatura e não tenho acesso. Quando tento assinar novamente diz que meu aparelho já tem uma assinatura vigente. Estou a mais de uma semana tentando resolver e eles só me mandam número de protocolo. ABSURDO.Version: 4.61.0

Lixo não funciona direitoImagem horrível e trava direto..Version: 1.5.1

Not fit for purpose with Chromecast5 stars for content, 1 star for functionality. UX is hideous. Can’t scroll properly. If I happen to have the app running on the background and jump back to it I’ll need to close and launch it again because it freezes every-single-time. Managed to watch a bunch of shows but somehow in the past 2 weeks 10 out of 11 attempts to stream via Chromecast simply won’t work. It seems that it’s loading but fails to stream. This is so frustrating… So zero fun, just frustration, really. Please make sure you have a dev support team who actively works on these bugs before charging people..Version: 4.14.0

The worst!Well, I downloaded the app to watch BBB and some shows that I miss from Brazil. This is so far the worst streaming app I’ve ever used! Nothing works rights, it keeps freezing all the time, the audio goes off at every 5 minutes and it doesn’t even have a ‘continue watching’ feature. When I try to stream a show on my tv it just doesn’t work!! It’s unbelievable that you are selling a product this horrible and you expect people to buy it! Come on! This is not Brazil! Give your costumers some respect and do a decent service instead of trying to fool people! It’s aggravating!.Version: 3.46.0

Video interrompido após 4 minutosDesde ontem os vídeos somente são exibidos por aproximadamente 4 minutos e são interrompidos. A seta começa a rodar no meio do vídeo e não prossegue com o mesmo Muito inconveniente assistir aos vídeos dessa forma, tendo q atualizar a página e recomeçar se onde foi interrompido..Version: 4.29.3

Nao funcionaPaguei £9,99 por essa porcaria e no App Store e nao funciona na apple tv, ipad,iphone, uma bos**.Version: 4.78.1

DO NOT SPEND YOUR MONEYThe app was working properly for a few months, until some content cannot be accessed, it says that it is necessary to be a subscriber, I am already a subscriber, like ???? And it doesn't even have a number, email, or any other means of communication to contact. Just terrible and frustrating..Version: 4.20.0

You pay and still have to watch commercials?Episodes listed most recent to least for reality shows (spoilers). I’m cancelling the auto subscription to see if $14 a month WITH commercials is worth it. Sacanagem..Version: 4.27.0

Customer service is horribleThe app is great, the shows are great. But if u have any issues that needs customer service, u r in trouble. Waiting over a week and still no answers. Can’t actually speak with no one. Very frustrating when they can’t even look at what’s going on. My account got suspended and no one can’t tell me why. Over a week. They just keep telling me they are looking into it. Horrible customer service..Version: 4.63.0

So I’m payingAnd I can’t watch anything, Seriously this message keeps popping up a 1 minute in to the video. Desocupe, estamos com dificuldades técnicas Mas não se preocupe, ja estamos trabalhando para normalizar o serviço. I have a week waiting for a normal service and nothing, so I’m just paying to have a Globoplay icon on my iPhone because I can’t watch anything..Version: 3.108.0

Please help me!!I loveeee the series malhação witch is why I downloaded this app and for the first few days it was all fine until one day when I came back from the store and I click to watch the next episode and the screen just randomly turned black like out of nowhere and at first I thought it was just a glitch so I deleted the app and downloaded again yet still up to this day the screen turns black when I click to watch it I’ve tried to make a new account yet stilll any show I click to watch the screen turn black and I’ve tried to make a new account and delete and install again I’ve updated it I’ve even waited a few weeks to see if it would go back to normal yet nothing and I really don’t know what to do I loveeee that show and I even paid to watch some novels yet it doesn’t even let me I literally had to pay and it’s doing this like bruh has this happend to anyone else??.Version: 3.68.0

App não recomendadoO applicativo e ótimo para Iphone,mas para a minha surpresa os vídeos não carregam no novo mini iPad. Alguma atualização prevista?.Version: 1.3

ErrosApp fecha sozinho quando tento ver algumas íntegras como JN :-( Qualidade cai muito quando a conexão fica ruim....Version: 1.8.2

Bad serviceI’m not happy with Globoplay services, many reasons why. One of them, the connection comes and goes; Second, you can’t see World Cup soccer 2022 games in real time; Third, some movies you have to pay extra. The only reason that I still have Globoplay is because I can watch couple novelas..Version: 4.53.0

Não consigo assistir ao vivoSou assinante globo play da Austrália e não consigo assistir ao vivo. O pagamento foi descontado da minha conta e aparece nas minhas assinaturas na Apple Store mas quando faço o login no app do globo play não costa meu pagamento. Tento assistir ao vivo e me pede para ser assinante. Clico para ser assinante e diz que tenho uma assinatura vigente… 😡.Version: 4.59.0

Very bad experienceI paid for it but as I did through renew the subscription, the app didn’t recognise my payment. End of story, I lost the money and I won’t get it back!? This information is missing from the provider and it’s a very bad service so, if you decide to reactivate your app like me I suggest to do it through the Globoplay App rather than from App Store!!! I wish I had my money back at least! Bad service and lack of information to those abroad. Not cool!!!!.Version: 4.78.1

UpdateEssa Versailles conta com adjustes importantes para o app nao funcionar mais hahaha !!!.Version: 4.24.1

Good content, bad appI use Globoplay to watch caminho das indias. I was very excited about the content offered on globoplay as there are a lot of old soap operas (where is America though??) that I wouldn’t find anywhere else. I was a bit taken back by the price — 14 US dollars is 74 reais, who would pay for this in Brazil??? But I chalked it up to globo just trying to be shady and charge the same amount of reais and dollars without any consideration for currency values. But I was real disappointed when I started using the app. I watch a few episodes or capítulos a day and once the first one is over and the second starts playing automatically I lose all control over it — I can’t pause it in the app or rewind or anything. I also can’t exit it because the app doesn’t register that a new episode started playing so if I exit and try to go back it puts me back on the first episode I watched that day. It’s a mess. Sometimes it also plays the wrong episode when I click on them. That’s what prompted me today to write this review; it took me 15 minutes to get the episode I wanted playing on my tv because everytime I “casted” it from my phone to my Chromecast it started playing an old episode instead of the one I chose. For 75 reais a month this is unacceptable!!!.Version: 3.48.0

Paying to get commercial adsDoesn’t make sense to pay subscription if you’re gonna interrupt the stream with ads you either pay and remove ads or you leave it for free with ads. Make a choice Globo and stop being so greedy! Plus the app is buggy and doesn’t work properly.... I don’t recommend this app..Version: 3.74.0

Application freezing - Audio disappears - Apple TVThis application doesn’t work properly on any Apple TV devices! Image freezes constantly, audio muted for at least 15 seconds time to time! I personally already contacted Globo support and they are horrible!!! They technically don’t have experienced attendants to hold complains and they don’t give us any feedback! I even opened a support ticket twice and no one returned back. Perhaps they don’t care about the customers they of course still changing on a monthly basis. I am looking to sue!!!!!.Version: 3.49.0

My review on GloboplayI downloaded globoplay the other week and realized it was in Turkish I think, so now I want to get out of my account and delete my account on globoplay. The only problem is I can’t because it’s in Turkish and now I keep getting notifications even though I don’t want my account anymore. P.S could you help me delete my globoplay account, please! Thank you, Lexi.Version: 3.127.0

No Customer Service, good luck, you are on your own!If something malfunctions, you are on your own. There is no “help” link, not even chat or email, let alone a phone number to call! I have pressed every button and scavenged the internet. They are well hidden! They don’t want anything to do with their customers. ‘Just the money, please!’ They take your money every month but give little back. I first logged in on my phone. When I tried to log in on my iPad, it said the password was wrong. It was not. I had it written down. Tried several times. I won’t try ‘forgot password’ and try to log in again in the iPad because if anything goes wrong — as it seems likely because the app is obviously poorly designed — then I will be totally stuck, unable to log back into the app even on my phone, unable to get help, and I’ll miss out on the end of the ‘novela.’ (Yet, I’ll remain committed to the payment. That part, intriguingly, always works like clockwork! I wonder why the same dedication is not given to actually make the app work!) Bottom line is, I am limited to one device, at least until the ‘novela’ I am watching ends, when I will risk everything and try to reset the password — without any support from the app. If it doesn’t work, I imagine the only recourse will be to cancel the membership and start over. But good luck to me on that as well! Really bad!.Version: 3.66.0

App is no good.The app has several problems and few features and does not contain all the content that is being shown on TV. First problem is to continue a series you were watching, it will probably go back to the beginning and not continue where it left off. You can't see other episodes if you want to watch another one, you need to go to the main menu, search, find the series and then be able to choose an episode, you can't do that in the "recent watched" part. Paying $14 for an app that doesn't give you a minimum of features is extremely disappointing. The value is not fair because of the quality of the app and because it doesn't contain the content that you probably think you'll see being aired on Brazilian TV, one more thing, I sent an email to support and never got back from them. Extremely disappointed TV GLOBO..Version: 3.109.0

Not very happyIt’s the second time I subscribe on Apple. Payment is debited but the app will not recognise payment. I have contacted Apple about it, they say I need to wait for 24 hours. If it continues not work, I will have to contact GloboPlay. I tried but every time you search for their “atendimento online”, it redirects you to frequently asked questions and you never find a real person to help you. I will give 2 stars only because I have already watched the programs, and they are fine. It’s the app and the service that is rubbish..Version: 4.51.0

Jogos da CopaNão dá pra assistir aos jogos da Copa. Estou decepcionado..Version: 4.45.0

TravaNão conseguir assistir os documentários sobre Tim Maia 💔.Version: 4.48.0

App cannot stream on demand content on Apple TV 4KThe app on Apple TV 4K right now does only one thing: stream live video. However if I want to stream content on demand the app displays a message stating “We’re having some problems and are working hard to solve them”. Perhaps the devs should have chosen the “hardly” instead. I’ve tried contacting technical support and nothing got resolved. The only solution available is to run the app on an iPad and stream it via AirPlay to the Apple TV or actual TV. ONCE THIS ISSUE IS ADDRESSED I’LL GLADLY UPGRADE MY REVIEW WITH MORE STARS!!!!!!.Version: 4.19.1

ImagemPor favor Globo, resolvem o problema da imagem. Terrivel!!!.Version: 1.4.12

Can’t access my account through the appThis is alright could be better it seems this does not work well in the app and doesn’t work well on the internet, haven’t been able to access my account for a long time.Version: 4.74.0

Não funciona quando vc precisaPra vc precisa de Globoplay quando está no Brasil e pode assistir na sua tV? Toda vez q viajo e estou em outro país o APP não funciona, eu que moro na Austrália assinei o App e acabei passando pra minha mãe no Brasil pq nenhum programa está autorizado na minha região. Mesmo agora q estou visitando Buenos Aires não posso assistir nada. Pra vc assinaria esse APP se não pode assistir nenhum programa?.Version: 4.58.0

So annoyingThe first thing I realised when I got this app was that it was Portuguese. So I clicked on my profile and to settings to change the language. Of course, due to my 1 star review, it didn't work. I clicked on English MULTIPLE times. I went back into the app. And guess what? Haha it didn't work. I went into the language and region (because I read things that are underneath my language option) I deleted Portuguese from my.. thing? I WENT BACK INTO THE APPS SETTINGS AND CHANGED IT TO ENGLISH. I WENT INTO THE APP ITSELF. GUESS WHAT? HAHAHAHAHHAHAAHAHAHAHAHAHAHHAHAHAHAHAHAHAHHAHA. HA. IT DIDNT WORK HAHA. I am going crazy over this app. I only got this app for one thing and one thing only. To watch insatiable. I searched it up after realising I could use subtitles and it wasn’t even there..Version: 4.32.0

This is not okI got the subscription which worked for about 2 weeks. From one day to the next, I can go in but it says I need a subscription to a app that I am already subscribed to. As long as it worked was great but now I can’t see a thing and I am still paying for it. There is no way of getting in contact with them. They made sure they don’t have to deal with problems. Don’t get this app. Not worth as it stops working..Version: 4.37.1

Can’t watch live TVThe app is buggy and doesn’t let me watch any of the live shows, when I click on “Globo” live, it goes straight to Big Brother Brasil and doesn’t let me change the channel. When it works, which is rare, the stream is slow and the quality drops constantly. Last but not least, what’s the point of offering this overseas if all the live shows aren’t licensed to be watched overseas? Stuck with watching a vanilla version of the live TV, where all it streams is old soap operas. Step up your game, Globoplay..Version: 4.75.0

Does not stream most of the timeI tried to use it on my Apple TV device and on my cell. Just cancelled the subscription as this does not stream on Xfninity network, my internet provider, I have 200M download and all my other streaming apps are working well. So either they do not have Infraestructure interconnecting with Comcast or Comcast is trimming their traffic down, anyway this does not work!.Version: 3.44.0

Deixa muito a desejarO aplicativo tem muitos bugs, problemas frquentes para carregar os vídeos, dias em que simplesmente nada funciona... Para assinante, como eu, as íntegras às vezes demoram muito tempo para serem postadas no site (não é um problema do aplicativo, mas de seja lá quem é a pessoa incompetente responsável por postar as íntegras)..Version: 1.8.4

App sempre da erroEu absolutamente amo o conteúdo! No entanto, faz dois dias que o app não funciona. Ele é bastante instável, infelizmente..Version: 4.15.1

VideosO video comeca com boa qualidade mas derrepente cai qualidade de video e som (ipad) sem condicoes de continuar assistindo o videos.Version: 1.4.12

Absolutely awful!Brazilians abroad, stay away from the app. This is the second time I tried to subscribe. I paid using iTunes (like any other app) and Globoplay doesn’t recognize the payment, doesn’t me as a member and tries to charge me again. It’s the second time I have to request refund from Apple. The lack of customer service is also impossible to solve this problem. You try to go to Help center and end up in a loop that doesn’t troubleshoot your issue. Just AWFUL!.Version: 3.77.1

I love the content, but have had trouble with service.I have to give service. 1 star rating. I’ve been trying since December 30 until now March 3rd. It took me nearly a week to get on my condo Roku. I pd through Apple for a month, and renewed in January, but this subscription was never recognized. And I have not gotten any money back. I hooked up through DISH because I have Globo tv there, but shortly after Carnaval, that connection disappeared and I’ve been trying for over a week to get it back. Their service number is out of service. It’s very hard to find any online help. The place to connect with my operator has been out of service for more than a week. It’s now saying… Come back later! I love the content. I speak and understand Portuguese… love some novelas, news and cultural programs. But the service has been awful this year!!.Version: 4.65.0

Propaganda demaisJa não bastar pagar mensalidade e ter que ver anúncio..Version: 4.18.0

Não funciona na smart tvQdo quero assistir programa nao carrega o video na smart tv NUNCA. Dinheiro jogado fora, nao vale a pena. Quero meu dinheiro de volta..Version: 4.42.1

Nota zeroAplicativo horrível, onde você paga $15 dólares (pra quem está fora do Brasil) e não consegue assistir na smartTv, pq os vídeos não carregam… e pelo que pesquisei isso já é um problema antigo da plataforma e ngm arruma! Ps: quero meu dinheiro de volta..Version: 4.29.3

AnúnciosMuitos anúncios para o preço que pago mensalmente não deveria ter nenhum anúncio.Version: 4.8.0

GloboThe app would of been great if we were able to sign in..Version: 1.3

Development is the way to go!!The app is amazing to bring Brazilian content to Americans and Brazilian residents on demand. Even being helpful, it still needs to incorporate both language subtitles, adjust a guide and better setup options (broadcast, programs info) and bonus add interesting commercials to make this connection even more special..Version: 3.45.0

Nao quero pagar pelo itunes!Nao existe a opção de assinar sem ser pelo itunes!!!!.Version: 4.32.0

Bom, mas...Aceitável a qualidade no iPad e iPhone, mas quem assiste à um programa inteiro numa telinha? Quando vamos ver suporte pra Google Chromecast e melhor integração com Apple TV?.Version: 1.8.3

Subscribed from App Store but can’t log in!No iOS user log in! I need to call App Store support because their Globoplay’s support won’t return my inquiry. I’m afraid I canceled too soon after activating my subscription from the App Store and the app wasn’t tested for this logic so I am in the limbo with no way to login. None of the email accounts that I tried logging in with are recognized or linked to as active..Version: 4.37.1

Globoplay stops working after 3minutes of any streamingI’m in Australia and I have joined Globoplay about 3 months ago. The app seemed to be working fine when I streamed it on my phone or on my TV. In the past couple of days I have been having trouble when streaming any type of video. The app stops streaming about 3minutes after any video has started. I am using an IPhone 8 Plus, IOS 15.5 and Globoplay 4.29.3. If I could get some assistance in how to sort this issue it would be great.Version: 4.29.3

PéssimoVira e mexe perde o sinal. Dá erro de região sendo que o programa deveria funcionar na região. Trava direto. Vira e mexe perder comunicação com o Chromecast. Se você tá no meio de um episódio no chromecast, e reabre o app a transmissão pára. Muitas vezes não salva direito a posição em que parei de assistir..Version: 4.8.0

LixoLixo. Erro 903 e o chat nem Responde quando abre chamado. Globo sentando na própria fama. Quando tiver precisando com certeza eu não vou pensar duas vezes em cancelar a assinatura..Version: 4.18.0

Live Content Freezes All the TimeTerrible streaming service. Paid service not delivered as advertised since live content freezes multiple times an hour and stream takes forever to return..Version: 4.18.0

AppO app fica travando o tempo todo.Version: 4.73.1

Good content, bad function (5 observations)If you want to watch Globo internacional in 720HD, this is perfect. You can watch the USA international version live and you can stream old episodes of popular shows. BUT the app (1) doesnt remember what episodes you’ve watched. (2) has no subtitles for hearing impaired or those learning Portuguese. (3) doesn’t allow you to download episodes to watch later without WiFi— despite having the fake button. (4) doesn’t work on fire tv— it only works on apple, but you can chromecast it from an Apple device to your tv with very limited functionality. (5) updates are vague— developers do not specify what bug the update fixes. I do not think they fix anything..Version: 3.78.0

Última atualização estragou tudo…App top! Mas os seus criadores se lembraram de estragar tudo na última atualização… A app nao para de saltar, abre sem motivo!.Version: 4.51.1

FailWhy is this app on the Canadian App Store? To subscribe you need a CPF (Brazilian ID number). For those of us who speak Portuguese and want to watch some great Globo programming (novelas) this app is useless. Globo: Please change your subscription requirements. Until then your effort is a Fail..Version: 1.6.1


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