Globoplay: Novelas, séries e + App Negative ReviewsGLOBO COM. E PART. S/A

Globoplay: Novelas, Séries E + Negative Reviews

4.5
4.54896 star

Total 140 Negative Reviews

Globoplay: Novelas, séries e + App Complaints & User Negative Comments 2024

Globoplay: Novelas, séries e + app received 140 complaints, negative comments and reviews by users. Have you ever had a bad experience using Globoplay: Novelas, séries e +? Can you share your negative thoughts about globoplay: novelas, séries e +?

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Globoplay: Novelas, séries e + for Negative User Reviews

Such a bad appSuch a bad app for someone that lives in the US. I canceled my membership for personal reasons and now I want to start my membership again and I can’t. Apple will let me start paying for it but I can’t log in for the life of me. I have changed email, password…it will not let me start my membership back. I can’t find a customer service link or phone number anywhere. I’ve deleted the app and downloaded it back, nothing works. Just a crappy app in my opinion with no technical support.Version: 4.101.0

VideosO video comeca com boa qualidade mas derrepente cai qualidade de video e som (ipad) sem condicoes de continuar assistindo o videos.Version: 1.4.12

Not fit for purpose with Chromecast5 stars for content, 1 star for functionality. UX is hideous. Can’t scroll properly. If I happen to have the app running on the background and jump back to it I’ll need to close and launch it again because it freezes every-single-time. Managed to watch a bunch of shows but somehow in the past 2 weeks 10 out of 11 attempts to stream via Chromecast simply won’t work. It seems that it’s loading but fails to stream. This is so frustrating… So zero fun, just frustration, really. Please make sure you have a dev support team who actively works on these bugs before charging people..Version: 4.14.0

ChromecastFalta suporte ao Chromecast..Version: 1.8.3

UpdateEssa Versailles conta com adjustes importantes para o app nao funcionar mais hahaha !!!.Version: 4.24.1

Aplicativo trava o tempo todoNão consigo assistir nada sem que o aplicativo trave na SmartTV. No celular funciona bem..Version: 4.43.0

One of the Frustrated appI live in England and I was so excited ro looking forward to watch the amazing movie, programs and others features the app offers but all I experienced was frustration as I haven’t be able have to access the services since I purchase it 2 days a go 🤦‍♀️. I try to give it some time as maybe the system needed same time to track my payment but still nothing. I’ve been since then trying to figure out a way to contact costumer service and as much I search and follow the instructions for the live chat or contact number there’s no access to it . I wonder if anyone could please help me either having the service finally working or found out how do I request a refund. This app still have way too many updates and services that need to be sorted before charging for this type of product ..Version: 4.6.1

Tem propagandaProgramas ótimos, mas dentro do app tem propaganda (mesmo pagando a assinatura) Acho isso uma palhaçada.Version: 4.87.1

TravaNão conseguir assistir os documentários sobre Tim Maia 💔.Version: 4.48.0

Waste of moneyThe app worked fine during the first month of the subscription, then I started to have the login issues after renewing my subscription. Despite changing my password multiple times, I still couldn't access my account. Additionally, the lack of customer service support for users outside of Brazil made itimpossible to seek assistance for the login problem..Version: 4.114.0

Novelas não funcionam no iOS7Imagem congela ao final do bloco e o bloco seguinte não stream..Version: 1.5.1

Very disappointedPaying 14 dollars for this is totally unacceptable. Ridiculous. Let’s not talk about the horrible navigation and user experience. Which would be fine with me if they had decent content. The fact that they do not offer subtitle for almost all of the content is disgusting. It simply comes off as lazy. Straight up lazy. For me to check which soap operas have subtitles I had to start playing one by one and check the availability. I only found subtitle for ONE soap opera. O N E soap opera. No English subs anywhere on the platform. Globo you really have to up the game if you want to offer content around the world... call me back when you sort this out..Version: 3.48.0

Bom, mas...Aceitável a qualidade no iPad e iPhone, mas quem assiste à um programa inteiro numa telinha? Quando vamos ver suporte pra Google Chromecast e melhor integração com Apple TV?.Version: 1.8.3

Can’t watch live TVThe app is buggy and doesn’t let me watch any of the live shows, when I click on “Globo” live, it goes straight to Big Brother Brasil and doesn’t let me change the channel. When it works, which is rare, the stream is slow and the quality drops constantly. Last but not least, what’s the point of offering this overseas if all the live shows aren’t licensed to be watched overseas? Stuck with watching a vanilla version of the live TV, where all it streams is old soap operas. Step up your game, Globoplay..Version: 4.75.0

Video interrompido após 4 minutosDesde ontem os vídeos somente são exibidos por aproximadamente 4 minutos e são interrompidos. A seta começa a rodar no meio do vídeo e não prossegue com o mesmo Muito inconveniente assistir aos vídeos dessa forma, tendo q atualizar a página e recomeçar se onde foi interrompido..Version: 4.29.3

Clica e nada apareceCadastrei uma conta sem necessidade. Instalei o app, naveguei e cliquei em tudo, mas nada de aparecer nenhuma programação. Perda de tempo..Version: 4.13.0

Filtrar capítulosO que aconteceu com filtrar capítulos? Quando se está no capítulo cento e pouco tem que começar desde o 1 pra achar onde vc parou???.Version: 4.104.0

Development is the way to go!!The app is amazing to bring Brazilian content to Americans and Brazilian residents on demand. Even being helpful, it still needs to incorporate both language subtitles, adjust a guide and better setup options (broadcast, programs info) and bonus add interesting commercials to make this connection even more special..Version: 3.45.0

Deixa muito a desejarO aplicativo tem muitos bugs, problemas frquentes para carregar os vídeos, dias em que simplesmente nada funciona... Para assinante, como eu, as íntegras às vezes demoram muito tempo para serem postadas no site (não é um problema do aplicativo, mas de seja lá quem é a pessoa incompetente responsável por postar as íntegras)..Version: 1.8.4

ErrorThe update Yesterday doesn’t make any difference, I am still having the same problems.I have Sling tv and Globoplay coming in the package. In the past few months, this app isn’t working properly. You have to keep sign in all the time, and some errors messages. Globoplay não consta em seu pacote de operadora Volte à página inicial e faça uma assinatura ou acesse com outra operadora. Código do erro: 3LZVMZCe. I am doing what they asked, but nothing make this app works. Please fix it this issue..Version: 4.87.2

QualidadeExiste algum problema com app para AppleTV fica constantemente voltando e pulando. Não tenho problema de internet afinal 1gb/s não poderia travar. Não tenho problemas com Apple+, Netflix ou Amazon Prime no mesmo aparelho..Version: 4.79.0

The worstRecently my boyfriend downloaded and made an account to watch the games, all of a sudden stops working not even a full day using this app… the app stayed logged in on his phone but now when he opens it up it says Sign Now! As he already has paid for that month and there’s no other option, he tried logging out and logging back in but everything says you need the membership to watch even though he’s been charged already….ok cue to me making an account and also paying thinking his phone was the problem but no…. My account got used one day and when he tried to access it on his phone it says my account doesn’t exist…. I tried logging in on my phone through the app and online and it says that email doesn’t exist…. Globoplay I’m pretty sure it exists seeing that you have discounted $14 out of my bank account and I got an email confirmation 😡 I’ve requested for a refund but god only knows if I’ll receive that!!!.Version: 4.104.0

AppO app fica travando o tempo todo.Version: 4.73.1

I love the content, but have had trouble with service.I have to give service. 1 star rating. I’ve been trying since December 30 until now March 3rd. It took me nearly a week to get on my condo Roku. I pd through Apple for a month, and renewed in January, but this subscription was never recognized. And I have not gotten any money back. I hooked up through DISH because I have Globo tv there, but shortly after Carnaval, that connection disappeared and I’ve been trying for over a week to get it back. Their service number is out of service. It’s very hard to find any online help. The place to connect with my operator has been out of service for more than a week. It’s now saying… Come back later! I love the content. I speak and understand Portuguese… love some novelas, news and cultural programs. But the service has been awful this year!!.Version: 4.65.0

Pior aplicativo ever!Tirei vários títulos da fila e do nada todos voltaram, e pra tirar de novo eu preciso fazer remover duas vezes o mesmo título. Horrível. Atualizam o aplicativo quase toda semana mas nada muda. Precisam rever o time de developers. 😉😉.Version: 4.76.1

My review on GloboplayI downloaded globoplay the other week and realized it was in Turkish I think, so now I want to get out of my account and delete my account on globoplay. The only problem is I can’t because it’s in Turkish and now I keep getting notifications even though I don’t want my account anymore. P.S could you help me delete my globoplay account, please! Thank you, Lexi.Version: 3.127.0

Application freezing - Audio disappears - Apple TVThis application doesn’t work properly on any Apple TV devices! Image freezes constantly, audio muted for at least 15 seconds time to time! I personally already contacted Globo support and they are horrible!!! They technically don’t have experienced attendants to hold complains and they don’t give us any feedback! I even opened a support ticket twice and no one returned back. Perhaps they don’t care about the customers they of course still changing on a monthly basis. I am looking to sue!!!!!.Version: 3.49.0

Bugs bugs bugs muitos bugsEspelhamento pelo Chromecast não funciona nem com reza brava. Falei com suporte mas nao conseguirá me ajudar. A tela de navegação de programas congela. As vezes sai o áudio do programa no meio da tela de busca. Que doideira..Version: 4.40.1

Não funciona e não tem suporteTinha uma conta antiga que foi bloqueada depois que parei de assinar, agora não consigo mais assinar. Criei outra conta, assinei e uma semana depois o app fala que eu preciso assinar novamente sendo a assinatura está ativa. Tento conversar no chat e ninguém resolve o problema..Version: 4.59.0

Acesso para 20% dos shows e nem legenda.O plano basico so da acesso para 20% dos shows e quase nenhum show tem legenda em inglês, baixei animado para mostrar para minha namorada Canadense e nao tem praticamente nenhum conteúdo para ela seguir. Desperdício de dinheiro para brasileiros e estrangeiros..Version: 4.25.0

Muito ruimDa bug toda hora esse app. Não abre, diversas vezes fica fechando. não reconhece que sou assinante da conta :( ou seja, eu pago e não consigo usar. so assino mesmo por causa de BBB. Depois disso cancelo :/.Version: 4.60.0

App doesn’t work after subscribed and no supportHi I am very disappointed and horrified Globoplay doesn’t give any support for the App issues I renewed my subscription and unable to use it not able to contact customer service I need to someone to contact me urgently please Many thanks.Version: 4.91.0

Minha lista - Apple TV appPor que removeram “minha lista” da aba do menu para acesso rápido? Quando alteram alguma coisa que estava ótimo é bem frustrante! Consigo ver somente no Safari mas nāo na Apple TV..Version: 4.59.0

RidículoComo um aplicativo com conteúdo para assinante tem tanta propaganda assim? E pior que o YouTube, propaganda do início ao fim. Horrível, não indico e vou cancelar minha assinatura..Version: 4.96.0

Technical difficulty ☹️I paid for the assinatura and just watched one episode, after the next episode it keeps saying “sorry we have a technical problem” Please fix this bug or I’m canceling my payment! 😡😡😡😡😡😡.Version: 3.131.1

AnúnciosMuitos anúncios para o preço que pago mensalmente não deveria ter nenhum anúncio.Version: 4.8.0

GloboThe app would of been great if we were able to sign in..Version: 1.3

Not very happyIt’s the second time I subscribe on Apple. Payment is debited but the app will not recognise payment. I have contacted Apple about it, they say I need to wait for 24 hours. If it continues not work, I will have to contact GloboPlay. I tried but every time you search for their “atendimento online”, it redirects you to frequently asked questions and you never find a real person to help you. I will give 2 stars only because I have already watched the programs, and they are fine. It’s the app and the service that is rubbish..Version: 4.51.0

Not a good appWorks always with a delay and only if connected to your home internet. It’s always in maintenance, so unless you speak Portuguese and it is interested in having access to news channels that talk about the world instead of only what happens in the US, do yourself a favor and don’t purchase this app..Version: 4.96.0

Nota zeroAplicativo horrível, onde você paga $15 dólares (pra quem está fora do Brasil) e não consegue assistir na smartTv, pq os vídeos não carregam… e pelo que pesquisei isso já é um problema antigo da plataforma e ngm arruma! Ps: quero meu dinheiro de volta..Version: 4.29.3

Disappointing and nerve-rackingReally unstable app, presents “technical difficulties” frequently, the home page is not constant, sometimes it offers you the option to continue watching your shows sometimes it doesn’t, doesn’t have a button on the screen while you’re watching a show to fast forward or backward a few seconds, so you have to double tap the screen several times if you want to skip a minute or so; the only option of subtitle is Portuguese and the audio is only either the original or portuguese, sometimes the original audio bugs and you can’t hear a thing, forcing you to watch it in portuguese; and last: while all the others streaming apps allow you to leave the app and keep on watching your video on a smaller screen on your phone while you do basically anything else on your phone, the globoplay app hasn’t still catch up on that, which is quite annoying.Version: 3.110.0

Please Help!The recent update messed it up! It can’t find the provider I use to access the app. A ultima atualização não inclui ou não acha provedora sling. I tried everything! The sling customer services said they told Globo and they asked for 24 hours, it has been three days now. Really disappointing and lack of support! I even talked in Portuguese with someone and again no help. They just keep saying the same thing over and over about deleting the app and restarting then trying again. Then signed out from sling, then rebooted the account, then try again. I lost the count of how many times I tried different things. I think the problem is on their server. If it is still not working will delete, this is too unprofessional!.Version: 4.73.1

FRUSTRATING!!!!!I contacted Apple and Globo to try to fix this issue and no one knows what to do…. I can’t watch a single live show without interruption. Stream keeps on moving back and forth, skipping scenes in every channel. All other platforms work with no issues…. Developer sent an email asking if the app had the latest version. Yes, AppleTV updates automatically. All apps work fine except Globoplay..Version: 4.84.2

I stop setting up the app until they asked for an IDI never seen a streaming service asking for social security or tax ID number. This was a turn off for me being that those are personal information even though it says it won’t share it with anyone. As long there is a payment I feel that these information shouldn’t be required. Sad for not using this app and watch some of the novelas from my childhood..Version: 3.85.0

Unnecessary updatesI had to updated the app 2x in less than 24 hours! As in 4am and now at 2:21pm. Very unnecessary.Version: 4.89.0

Tem muito a melhorarTem muito oque melhorar, o aplicativo trava muito, quando eu saio do filme e vou colocar denovo ele começa do começo e nao de onde eu parei. Eu sou assinante, mesmo assim toda vez que vou assistir alguma coisa, tenho que ver duas propagandas antes e as propagandas travam tambem..Version: 4.3.0

Paguei e não tenho acessoAcabei de ver uma reclamação que é exatamente a mesma que eu tenho. Moro na Austrália, paguei pela assinatura e não tenho acesso. Quando tento assinar novamente diz que meu aparelho já tem uma assinatura vigente. Estou a mais de uma semana tentando resolver e eles só me mandam número de protocolo. ABSURDO.Version: 4.61.0

Não funcionaHello, I already subscribed but I can't see the soap opera, it tells me to do it again and when I go to do it it says I already have it but it doesn't work.Version: 4.80.0

Última atualização com bugDesde a ultima versão lançada há uns dias atrás, o app não está funcionando no meu iPad. Trava a cada 3 minutos. Já desinstalei e instalei novamente mas sem sucesso. Tentei contato com chat bot mas eh impossível obter retorno/solução.Version: 4.29.3

Ruim muito ruim🤦‍♂️🫣Conexão p assistir a transmissão ao vivo da final da copa do Brasil simplesmente não carregava a transmissão ao vivo, não me venham dizer que a conexão e outras coisas pq não é. Moro na Austrália tenho vários stream todos ao vivo como UFC, Liga inglesa de futebol de futebol, todas por streaming nenhuma delas falha e não deixa de carregar internet de fibra óptica 100 megabits. Simplesmente um fracasso a Globoplay. Oferecendo um produto de péssima qualidade, 90% dos canais todos gravados e cobrando uma fortuna, mas parabéns pelo trabalho do App de péssima qualidade conseguiram comprovar falta de comprometimento com o consumidor..Version: 4.92.0

Half baked solutionStarting with the basics of what to expect from a streaming service the videos constantly stop. To make things worse, the app doesn’t track played time, so in the case I want to stop watching a movie to resume later or I am forced to stop playing because the streaming is stuck and the only way out of a frozen screen is to go back to the menu and come back to the video I am forced to start playing from the beginning without an option to resume watching. Also there is nothing in the app that shows recently watched content, so I have to go find the content every time. Note to developer: don’t bother replying with some lame excuse in Portuguese like you have done in other reviews here. I have enough bandwidth to watch different streaming services on different devices at the same time without interruption, and most of all if you can’t even bother reaching out to customers in English here your customer support is as bad as your product..Version: 3.44.0

So annoyingThe first thing I realised when I got this app was that it was Portuguese. So I clicked on my profile and to settings to change the language. Of course, due to my 1 star review, it didn't work. I clicked on English MULTIPLE times. I went back into the app. And guess what? Haha it didn't work. I went into the language and region (because I read things that are underneath my language option) I deleted Portuguese from my.. thing? I WENT BACK INTO THE APPS SETTINGS AND CHANGED IT TO ENGLISH. I WENT INTO THE APP ITSELF. GUESS WHAT? HAHAHAHAHHAHAAHAHAHAHAHAHAHHAHAHAHAHAHAHAHHAHA. HA. IT DIDNT WORK HAHA. I am going crazy over this app. I only got this app for one thing and one thing only. To watch insatiable. I searched it up after realising I could use subtitles and it wasn’t even there..Version: 4.32.0

Não funciona na smart tvQdo quero assistir programa nao carrega o video na smart tv NUNCA. Dinheiro jogado fora, nao vale a pena. Quero meu dinheiro de volta..Version: 4.42.1

Não consigo assistir ao vivoSou assinante globo play da Austrália e não consigo assistir ao vivo. O pagamento foi descontado da minha conta e aparece nas minhas assinaturas na Apple Store mas quando faço o login no app do globo play não costa meu pagamento. Tento assistir ao vivo e me pede para ser assinante. Clico para ser assinante e diz que tenho uma assinatura vigente… 😡.Version: 4.59.0

I’d give zero stars if I could - Daria Zero estrelas se pudesseI paid the subscription on Monday and today Wednesday still don’t have access to the content. I have tried to reach out to customer service from 2 different fronts and still don’t have a solution or even a concrete response from them. 3 days paying for a monthly subscription without access. Eu paguei a assinatura segunda feira, hoje já é quarta e continuo sem acesso ao conteúdo para assinantes. Tentei contato com o suporte por dois lugares e eles não me deram nem uma tentativa de solução. Três dias pegando por uma assinatura que é mensal sem acesso..Version: 4.59.0

RubbishLike others, paid for my subscription but it wasn’t applied to my account. I cannot contact Globoplay support since you need to be a subscriber before you can do that lol. Waiting to hear from Apple whether my £9.99 will be refunded or not. Avoid!.Version: 4.59.0

App. Needs work!!!!The app needs a lot of work...it will show the downloaded videos and then when you go on downloads it’s gone! Other times the videos play without any sound! Videos freeze, but the sound keeps going...it won’t matter if your on WiFi or on cellular. Also, when you stop watching a show and try to go back to it, sometime it’s on the right place where you left off, but most times it starts from the beginning of episode or somewhere in the middle..Version: 3.65.0

Não funciona fora do BrasilQue lixo de app! Estou em um fuso horário diferente, e quando tentei assistir ao vivo isso transmite o “ao vivo” da minha hora local… ontem no Brasil….Version: 4.85.1

Subscribed from App Store but can’t log in!No iOS user log in! I need to call App Store support because their Globoplay’s support won’t return my inquiry. I’m afraid I canceled too soon after activating my subscription from the App Store and the app wasn’t tested for this logic so I am in the limbo with no way to login. None of the email accounts that I tried logging in with are recognized or linked to as active..Version: 4.37.1

NOTA ZERO. UM LIXOTentar assistir QUALQUER programa ou canal ao vivo é sempre uma experiência extremamente frustrante. Os canais ao vivo travam praticamente o tempo todo, e os on demand tem anúncios e na maioria das vezes demoram para carregar. Isso pq a minha conexão é de 1gb. Quando saio do app e abro o youtube, netflix ou qualquer outro serviço de vídeo percebo uma diferença brutal..Version: 4.92.0

Última atualização estragou tudo…App top! Mas os seus criadores se lembraram de estragar tudo na última atualização… A app nao para de saltar, abre sem motivo!.Version: 4.51.1

App is no good.The app has several problems and few features and does not contain all the content that is being shown on TV. First problem is to continue a series you were watching, it will probably go back to the beginning and not continue where it left off. You can't see other episodes if you want to watch another one, you need to go to the main menu, search, find the series and then be able to choose an episode, you can't do that in the "recent watched" part. Paying $14 for an app that doesn't give you a minimum of features is extremely disappointing. The value is not fair because of the quality of the app and because it doesn't contain the content that you probably think you'll see being aired on Brazilian TV, one more thing, I sent an email to support and never got back from them. Extremely disappointed TV GLOBO..Version: 3.109.0

Não funcionaSimplesmente parou de funcionar após solicitar à Apple um reembolso de tarifa cobrada sem entrega do serviço..Version: 4.77.0

Cancelled unfortunately, Started well now constantly has issueInitially the app was good, since November stated having issues and now it isn’t watchable anymore so I cancelled. Começou bem, mas de novembro pra frente tá ficando pior cada semana até a gente cancelou.Version: 4.29.3

Impossível assistir um programa ao vivo sem interferênciaAssinante paga e a transmissão é interrompida por algum bug que faz canais ou programas interferir no meio da programação ao vivo. Exemplo: Assistindo BBB na globo entra video de noticias. TODAS as vezes assistindo Rede BBB ao vivo as cenas do ao vivo misturam com episódios anteriores a cada 5 segundos. Ridículo pagar por uma assinatura que a função principal é transmitir conteúdo e não conseguir fazer nem o básico. Estou sempre atualizando o app com novas versões na esperança de funcionar e esse bug persiste por semanas!.Version: 4.67.0

Não consigo acessar conteúdo exclusivoEstou pagando o plano de £9,99 e simplesmente não consigo acessar o conteúdo. Não consigo contato com os desenvolvedores. Até consegui pelo Twitter, mas eles não conseguiram me ajudar. Acesso o app e fala para ser assinante, ai quando clica fala que já tem assinatura vigente. Está bem frustrante isso. Sem e-mail ou chat do suporte da Globoplay..Version: 4.64.0

Major Problems with subscribing to the serviceThe company, Globo, seems to have major problems in receiving payments made through Apple storeAnd could care less about trying to help resolve the problems. After three days of emails and chats I had to find a give up. If anyone has a solution to suggest please share. Since I do not have the correct documentation to subscribe directly through their website,(a CPF number)The Apple store was my only option. And Apple, of course, could care less about helping resolve the problem.Version: 3.120.0

Propaganda demaisJa não bastar pagar mensalidade e ter que ver anúncio..Version: 4.18.0

Nao funcionaAssinei atraves da applestore e nao consigo acessar conteudo! Por favor arrume. Obrigada.Version: 4.20.2

Falha na reproduçãoNão consigo assistir em nenhum outro lugar a não ser pela tela do celular. Quando espelho na TV pelo Chrome cast trava a cada 10 segundos, fui tentar pelo computador e usar um cabo HDMI também não funciona, tentei pelo site no notebook, também não funciona. O aplicativo trava quando você sai da tela pra espelhar, tem que fechar e fazer tudo de novo. PÉSSIMO!!!.Version: 4.73.1

Difficult to pay and get helpWe have used this app for years with a Brazilian account, usually worked fine. My Brazilian wife loves the content so we used to be long term subscribers. When we tried to renew our credit card in the app, I spent a few hours trying to get my new credit card in the system without success. Method of payment choices seemed to be all Brazil-based. The chat was useless, spent two hours with chat and finally they blamed my credit card provider and signed off. I would gladly pay the $14 per month but they won’t accept my money. I had to switch to Sling to see part of the content, would switch back but no one seems to be able to help. If you’re a casual user, stay away until they get their act together..Version: 3.52.0

Subscribed but app won’t recognize subscription. No help from Tv GloboI subscribed to Globoplay through the iOS app. It shows up in my subscriptions under my AppleID and my credit card was charged and I got the subscription confirmation from apple. But the app won’t recognize my subscription. Just loops asking me to click here to subscribe. I finally got ahold of Globo Play help via chat. They just told me to talk to Apple. Frustrating..Version: 4.67.0

ChromecastFalta de assistência com o Chromecast não quero assistir no celular quero assistir a programação na tv.Version: 3.123.2

Não funcionaA gente paga assinatura e não tem assistência. Serviço péssimo, não respeitam o consumidor e são extremamente incompetentes.Version: 4.105.0

App cannot stream on demand content on Apple TV 4KThe app on Apple TV 4K right now does only one thing: stream live video. However if I want to stream content on demand the app displays a message stating “We’re having some problems and are working hard to solve them”. Perhaps the devs should have chosen the “hardly” instead. I’ve tried contacting technical support and nothing got resolved. The only solution available is to run the app on an iPad and stream it via AirPlay to the Apple TV or actual TV. ONCE THIS ISSUE IS ADDRESSED I’LL GLADLY UPGRADE MY REVIEW WITH MORE STARS!!!!!!.Version: 4.19.1

Paguei e não tenho acessoPaguei pelo Apple Store e nunca recebi, consta q sou assinante na plataforma da Apple mas na globo consta cancelado . Ou seja, perdi meu dinheiro, paguei e não tenho acesso. Não recomendo!.Version: 4.92.0

Lixo, tirou $ da minha conta mas não me da acessoAssinei o GloboPlay internacional através do aplicativo como indicado no site, o processo de assinatura deu erro, porém o dinheiro foi tirado da minha conta, a assinatura aparece no Apple subscription como efetuada, mas qdo tento ver algum show, o app fala que não sou assinante e que preciso assinar. Tentei falar com a central de atendimento, não consigo falar com ninguém, o robô fica pedindo CPF porém vc não entra CPF pra assinatura internacional. Tentei por telefone e whatsap e não consigo. Ou seja, me roubaram o dinheiro, não consigo falar com um ser humano e não tenho acesso a programação. Evite, muita dor de cabeça..Version: 4.50.0

Good content, bad function (5 observations)If you want to watch Globo internacional in 720HD, this is perfect. You can watch the USA international version live and you can stream old episodes of popular shows. BUT the app (1) doesnt remember what episodes you’ve watched. (2) has no subtitles for hearing impaired or those learning Portuguese. (3) doesn’t allow you to download episodes to watch later without WiFi— despite having the fake button. (4) doesn’t work on fire tv— it only works on apple, but you can chromecast it from an Apple device to your tv with very limited functionality. (5) updates are vague— developers do not specify what bug the update fixes. I do not think they fix anything..Version: 3.78.0

Can’t access my account through the appThis is alright could be better it seems this does not work well in the app and doesn’t work well on the internet, haven’t been able to access my account for a long time.Version: 4.74.0

No customer service to answer simple questionsIm a huuuge fan of the novelas , i was excited to know this app would be available to stream on my apple tv , but ugh its so confusing , when i try to sign up for it , it shows me a subscription price in R$ , 22,90 to be exact, so whats up with that? How do i know it wont charge me $22,90 in US dollars?i called , texted and emailed and so far , 20 days later and nothing , no response....Version: 3.45.0

Jogos da CopaNão dá pra assistir aos jogos da Copa. Estou decepcionado..Version: 4.45.0

Fix your Apple TV app!Não tô conseguindo acessar as novelas pelo aplicativo da Apple TV. Já tem 2 semanas!.Version: 4.19.1

And problems go on and on and on…Bad app!! So many bugs don’t even know from where to start. Each time I try to access the app I have to sign in again. Then if that wasn’t annoying enough when you are watching anything and try to move forward or back it speeds up ( you can’t even see the scenes as you try to move), then, and frequently you get a “carregando” (loading message). Of all apps I tried this one wins the prize. No customer support to be found. Just a waste..Version: 4.37.1

This is not okI got the subscription which worked for about 2 weeks. From one day to the next, I can go in but it says I need a subscription to a app that I am already subscribed to. As long as it worked was great but now I can’t see a thing and I am still paying for it. There is no way of getting in contact with them. They made sure they don’t have to deal with problems. Don’t get this app. Not worth as it stops working..Version: 4.37.1

Indisponível na regiãoProgramação ao vivo indisponível para Austrália. Lamentavel.Version: 4.102.0

Bom conteúdo, péssimo streamingProgramação ao vivo está travando o tempo todo, impossível de assistir..Version: 4.26.0

App trava!!Muito ruim, o app trava a cada 5 minutos, você não consegue assistir nada!! Pelo preço que paga de seja funcionar direito!.Version: 4.14.0

Not working after renewing subscriptionIt looks like a know issue. After subscribing again through Apple Store, I’m getting error 319 saying that I already have a subscription, but app still asking me to subscribe. It is a shame, because my wife really liked the content. I have requested a refund, hopefully will get it..Version: 4.98.0

RubbishApp crashes and can’t access it anymore gonna cancel subscription.Version: 4.60.0

Não consigo pagarDurante meses fui assinante desta subscrição, parei durante umas semanas e quis voltar a ser assinante outra vez. NÃO consigo pagar a subscrição… nem na app nem no site.Version: 4.52.0

TerriblePessimo. Só bug.Version: 4.79.0

Great idea, poor executionThis app is a great idea, to have all the shows I grew up watching in one place. But the service is poor. There’s no way to contact a support provider. Now I can’t connect my provider (sling tv) because it’s showing an error saying that globoplay it’s not part of my bundle. And the only channels I have on sling is globo and globoplay. I have contacted sling personally and on their side is everything okay. my account is up to date and it’s working fine on my tv. But the app is another history… and I can’t contact them because there’s no support service. There’s just an help button with most asked questions there’s not helping at all..Version: 4.88.0

APP trava com muita frequência!!!Irritante, app trava direto! E alguns programas são exibidos com “delay” em relação a programação normal exibida no Brasil. Muito frustrado, pelo preço que cobram deveria funcionar muito bem, mas não, péssimo!.Version: 4.14.0

Pessimo pra quem está fora do Brasil.Informações confusas, contas suspensas do nada, impossível mudar a conta de país pq o pagamento só pode ser com o cartão de cada país (sendo que ninguém vai ter vários cartões pra usar um em cada país) Enfim, uns erros ridículos e que tornam a experiência estressante..Version: 4.71.1

O que aconteceu ???Era melhor agora nao posso olhar nem clips, por que? Porque nao carrega! um video de 3 mins e meio leva mais de 7 mins para assistir o que que r isso? Vamos concertar por favor!!!.Version: 1.5.1

Estou pagando o subscription já há 2 meses e o aplicativo não funciona.Cheio de bugs, sem ajuda técnica..Version: 4.57.0

Pior aplicativo de streamingNão funciona com Chromecast , fica travando. Ja fiz todas as atualizações possiveis, reinstalei o dispositivo. Funciona com todos os streamings, menos globo play. E agora videos sem som, cada hora um problema novo..Version: 4.76.1

Terrible app.Almost a decade later and this little tv station cant make a tv app that works. Despite subscribing and paying to watch the news here, there are two advertisements every 5-7 minutes, including before playing the video. To make things worse it is the same Nu Bank advertisement repeated over an over again. Ridiculous..Version: 4.102.0

Roubada!Nao consigo assistir nada! estou tentando cancelar e nao consigo! cuidado..Version: 4.51.1

Não me deixam assinar 🤨Quando tento assinar, da um “erro cod 303” e não deixa finalizar a transação. Tão perdendo assinantes à toa!.Version: 4.7.0

InsatisfeitaMuitas vezes nao consigo acompanhar o ao vivo, pois o app considera a hora local de onde estou ( Austrália) as vezes simplesmente fala que o video não está disponível pra minha região. E as vezes simplesmente nao roda os videos!.Version: 4.63.1

Propaganda enganosaAssinei pra ter acesso a exibição dos shows do rock in Rio aqui no Canadá mas no final das contas, mesmo com assinatura que era exigida pelo serviço, não tinha o sinal liberado aqui, sendo que no app mostrava sempre em destaque “assista agora”..Version: 4.36.0

Horrible - It works when it wants to workFor some weeks this app does not work very well. I am trying to watch verdades secretas 2 and it does not play it. Also, I am trying to watch different movies and it gives an error message all the time. . I contacted support, they made me delete the app, install the app, restart my modem, everything, but they couldn’t figure it out what the error is. . When I try to click, help, when the error appears, if opens the a website with the “page not found” information. . So, if you live in the United States as I do, be ready to have a loootttt of patience with this app. They probably need to expand their bandwidth, but they probably do not care. . Each single time you will try to watch anything, it will take a good while to load it, and most of the times it won’t play..Version: 4.107.0

Um lixoBug+bug+bug e ainda tem pagar por esse lixo!.Version: 4.69.0

Paguei, mas, o app diz q não sou assinantePaguei via iTunes, nada no app está liberado. Quando entro em “Assinar”, o app diz q meu e-mail já tem uma assinatura vigente. Ótimo, então, já q o app me reconhece, tento ir para o atendimento no chat, mas, o chat diz q meu e-mail não é de nenhum usuário. Resumindo, parabéns pela completa ineficiência, não tem como eu acessar o conteúdo, não tem como falar no chat e nem mesmo assinar novamente..Version: 4.6.1

No Customer Service, good luck, you are on your own!If something malfunctions, you are on your own. There is no “help” link, not even chat or email, let alone a phone number to call! I have pressed every button and scavenged the internet. They are well hidden! They don’t want anything to do with their customers. ‘Just the money, please!’ They take your money every month but give little back. I first logged in on my phone. When I tried to log in on my iPad, it said the password was wrong. It was not. I had it written down. Tried several times. I won’t try ‘forgot password’ and try to log in again in the iPad because if anything goes wrong — as it seems likely because the app is obviously poorly designed — then I will be totally stuck, unable to log back into the app even on my phone, unable to get help, and I’ll miss out on the end of the ‘novela.’ (Yet, I’ll remain committed to the payment. That part, intriguingly, always works like clockwork! I wonder why the same dedication is not given to actually make the app work!) Bottom line is, I am limited to one device, at least until the ‘novela’ I am watching ends, when I will risk everything and try to reset the password — without any support from the app. If it doesn’t work, I imagine the only recourse will be to cancel the membership and start over. But good luck to me on that as well! Really bad!.Version: 3.66.0

Propaganda demaisAplicativo tem UX ruim e tem muita propaganda no vídeos, o que é inadmissível para assinantes pagos..Version: 4.66.1

Very bad experienceI paid for it but as I did through renew the subscription, the app didn’t recognise my payment. End of story, I lost the money and I won’t get it back!? This information is missing from the provider and it’s a very bad service so, if you decide to reactivate your app like me I suggest to do it through the Globoplay App rather than from App Store!!! I wish I had my money back at least! Bad service and lack of information to those abroad. Not cool!!!!.Version: 4.78.1

LixoLixo. Erro 903 e o chat nem Responde quando abre chamado. Globo sentando na própria fama. Quando tiver precisando com certeza eu não vou pensar duas vezes em cancelar a assinatura..Version: 4.18.0

Lixo não funciona direitoImagem horrível e trava direto..Version: 1.5.1

Globoplay stops working after 3minutes of any streamingI’m in Australia and I have joined Globoplay about 3 months ago. The app seemed to be working fine when I streamed it on my phone or on my TV. In the past couple of days I have been having trouble when streaming any type of video. The app stops streaming about 3minutes after any video has started. I am using an IPhone 8 Plus, IOS 15.5 and Globoplay 4.29.3. If I could get some assistance in how to sort this issue it would be great.Version: 4.29.3

Lost content newsMy main reason to have the app is to see the news! Guess what? They use the NEWS time to criticize the actual government to the point of ridiculous! I was hoping for more content of what is going on in the country, I mean national news! Frustrating! I don’t really care about the gvt. Frustrating anyway.Version: 3.45.0

So badI am not one to write reviews, but this app really encouraged me to write this one. It’s unbelievably bad, no matter how good your internet is, this app will manage to have a hard time streaming whatever you’re trying to watch. It’s pretty sad that this is one of the few options we have to watch Brasileirão with Brazilian commentators in the US. The developers need to do something about this ASAP. Also, I always get logged out automatically…. I mean seriously the only good thing that I have to say about this is that the membership price sort of reflects the experience..Version: 4.72.1

Live games stutters constantly from the USIt’s been over 6months that the app Globoplay won’t play live games smoothly. I can stream any live game at any app, but this one. I have gigabit wired internet access and all my Apple TVs have the same issues. Speedtests shows 800mb/s, yet it will stutter, freeze or at times completely stop. Globo needs to investigate if there are any issues with access from the US or if it’s the app. On my iPhone, it works fine in the same WiFi network, but not on ATV..Version: 4.101.0

App sempre da erroEu absolutamente amo o conteúdo! No entanto, faz dois dias que o app não funciona. Ele é bastante instável, infelizmente..Version: 4.15.1

Não compre pelo Apple IDSe vc mora fora do BR, ñ compre a assinatura da globoplay pela Apple, ñ pague usando sua Apple ID e nem dentro do app da Globoplay pagando pelo Apple ID. Minha assinatura nunca foi reconhecida pela Globoplay, pq deu glitch na hora de repassar da Apple p/ a Globo. A Apple não devolveu meu $$ pq tive esse mesmo problema c/ a Globoplay em 2022 w tive q pedir refund. Enqto os developers da Globoplay ñ consertarem esse problema, melhor comprar a assinatura da Globoplay pelo site dele e pagar pelo site do q usar a Apple Pay e correr o risco de ter seu refund negado. Perdi $14 nessa daí! ** pedi reembolso pela Globoplay via chat, via telefone, via Twitter, via Instagram - GLOBOPLAY NÃO REEMBOLSA SE VC PAGOU PELA APPLE E A APPLE NEGA A REEMBOLSAR SÓ PQ ANO PASSADO EU TIVE O MESMO PROBLEMA E PEDI REEMBOLSO PELO GLITCH! Não assinem usando APPLE ID.Version: 4.76.0

PLS DONT GETMade me subscribe and pay 10 pounds right away , then it logged me straight out and I can’t log back in nor can I contact anyone about this . Pls do not get , it’s a scam . As it’s recent , I don’t know if app will continue to take 10 pounds away every month.Version: 4.104.0

Problemas com assinaturaAssinei o globo play para poder acompanhar o big brother mas o aplicativo não me da acesso ao conteúdo pra assinantes, quando eu clico pra assinar de novo ele diz que eu ja sou assinante e que eu devo fazer log in. O problema e que ja estou logado. Sem nenhum tipo de suporte disponível da globo pra resolver o problema a única solução foi pedir reembolso..Version: 4.59.0

Vários bugs sériosTodo ano a globoplay faz merda na transmissão dos jogos pro exterior. Agora fica passando VT de Flamengo x Fluminense ao invés de jogo ao vivo do campeonato brasileiro no Sportv ou mesmo transmitindo telecine fun no premiere o q é ilegal fazer em outro país. Quero meu dinheiro de volta desse mês, transmissão falhando miseravelmente em todos os dispositivos na minha casa..Version: 4.101.0

Cadastro internacional não possívelNão estou conseguindo me cadastrar (assinar) de fora do Brasil. Me remete sempre a página com os telefones, mas só atendem se meu CPF estiver na base de dados, mas ainda não está porque não consigo me cadastrar. O aplicativo não está disponível para fora do Brasil? Sei que o conteúdo ao vivo será inicialmente para RJ e SP, mas meu interesse é no conteúdo "on demand". Aguardo retorno. Obrigado..Version: 2.3.2

Why are the developers answering in Portuguese?The developers are answering in Portuguese, and that would be fine, but the problem is, I don’t think people can copy and paste the words in a review here to google translate or something, to see what they mean... Plus the developer is not humble enough to admit that it Has issues on its app, and doesn’t look for a way to fix it. Instead, they go by saying “oh you should do this and this, this is Your issue, it’s not our app’s fault”..Version: 3.41.0

FailWhy is this app on the Canadian App Store? To subscribe you need a CPF (Brazilian ID number). For those of us who speak Portuguese and want to watch some great Globo programming (novelas) this app is useless. Globo: Please change your subscription requirements. Until then your effort is a Fail..Version: 1.6.1

ErrosApp fecha sozinho quando tento ver algumas íntegras como JN :-( Qualidade cai muito quando a conexão fica ruim....Version: 1.8.2

Needs improvementsSeria bom se o app/web lembrasse o último capitulo assistido. Comecei a assistir uma novela q já acabou e tenho que carregar TODOS os capítulos para cegar no primeiro mês, então nem perco meu tempo em usar o app para assistir. Seria bom se capítulos fossem numerados..Version: 1.4.12

Aplicativo nao reconhece assinaturaPaguei pela app store e o aplicativo nao reconheceu a assinatura.Version: 4.34.2

Nao quero pagar pelo itunes!Nao existe a opção de assinar sem ser pelo itunes!!!!.Version: 4.32.0

Good content, bad appI use Globoplay to watch caminho das indias. I was very excited about the content offered on globoplay as there are a lot of old soap operas (where is America though??) that I wouldn’t find anywhere else. I was a bit taken back by the price — 14 US dollars is 74 reais, who would pay for this in Brazil??? But I chalked it up to globo just trying to be shady and charge the same amount of reais and dollars without any consideration for currency values. But I was real disappointed when I started using the app. I watch a few episodes or capítulos a day and once the first one is over and the second starts playing automatically I lose all control over it — I can’t pause it in the app or rewind or anything. I also can’t exit it because the app doesn’t register that a new episode started playing so if I exit and try to go back it puts me back on the first episode I watched that day. It’s a mess. Sometimes it also plays the wrong episode when I click on them. That’s what prompted me today to write this review; it took me 15 minutes to get the episode I wanted playing on my tv because everytime I “casted” it from my phone to my Chromecast it started playing an old episode instead of the one I chose. For 75 reais a month this is unacceptable!!!.Version: 3.48.0

O app para de funcionarGloboplay é o único aplicativo que piora com as atualizações de melhoria. Está cada dia pior..Version: 4.40.1

Tempo perdidoO app fica horas pensando e por nada trava. Nao recomendo e nao uso..Version: 1.5.1

Absolutely awful!Brazilians abroad, stay away from the app. This is the second time I tried to subscribe. I paid using iTunes (like any other app) and Globoplay doesn’t recognize the payment, doesn’t me as a member and tries to charge me again. It’s the second time I have to request refund from Apple. The lack of customer service is also impossible to solve this problem. You try to go to Help center and end up in a loop that doesn’t troubleshoot your issue. Just AWFUL!.Version: 3.77.1

Pay Now get access to content only after you make a formal complaint!Update! This Globo lixo app is terrible. Stop working 5 days ago! I Update all apps; it don't work on apple tv box, app on the iphone or via web! Its impossible to contact anyone on globoplay. That help link on facebook its a joke, nobody knows nothing; you just waste time. That is how this douch bag developers and IT techs treat us. Going to ask for refund now and cancel subscription. The interesting part is somebody actually reply the messages, but its just to fool apple store parameters. Apple should ban this app for good! Look at how many bad complaints there are! Buyer be Aware! Apple charged right away, payment processed immediately with my credit card, then all gone down hill from there. t took 5 days to gain access to globo only after a complaint to apple CS supervisor & tenacious will trying to sign up(assine ja) again & again! l platforms..Version: 4.76.2

PéssimoVira e mexe perde o sinal. Dá erro de região sendo que o programa deveria funcionar na região. Trava direto. Vira e mexe perder comunicação com o Chromecast. Se você tá no meio de um episódio no chromecast, e reabre o app a transmissão pára. Muitas vezes não salva direito a posição em que parei de assistir..Version: 4.8.0

Paguei pra reativar assinatura e não funcionaPaguei pela apple, mas quando faço login o app não me tem como assinante..Version: 4.77.0

Nao funcionaPaguei £9,99 por essa porcaria e no App Store e nao funciona na apple tv, ipad,iphone, uma bos**.Version: 4.78.1

AdsO aplicativo te faz assistir uma infinidade de anúncios toda vez que você coloca um vídeo pra rodar. O mais inacreditável é que a maior parte dos anúncios é para o próprio globoplay o qual eu já assino. Eu já pago a mensalidade, é meio que uma falta de respeito abarrotar a plataforma com tantos anúncios. E sinceramente, acho que vale a pena revisar seu marketing.. Não tem necessidade de mostrar tantos anúncios do globoplay para pessoas que já são assinantes. Pensem mais na experiência do usuário na plataforma de vocês..Version: 4.6.1

Subtitle and languageI love this Globo Play app, but I give it 3 stars because it has terrible subtitles and language. I don't understand why Globo hasn't updated this part of the app yet. Globo has already exported soap operas to various parts of the world, and even so the app doesn’t have language options. I can't even manage the subtitles in Portuguese. Waiting for updates.Version: 4.108.0

Não funciona quando vc precisaPra vc precisa de Globoplay quando está no Brasil e pode assistir na sua tV? Toda vez q viajo e estou em outro país o APP não funciona, eu que moro na Austrália assinei o App e acabei passando pra minha mãe no Brasil pq nenhum programa está autorizado na minha região. Mesmo agora q estou visitando Buenos Aires não posso assistir nada. Pra vc assinaria esse APP se não pode assistir nenhum programa?.Version: 4.58.0

Please help me!!I loveeee the series malhação witch is why I downloaded this app and for the first few days it was all fine until one day when I came back from the store and I click to watch the next episode and the screen just randomly turned black like out of nowhere and at first I thought it was just a glitch so I deleted the app and downloaded again yet still up to this day the screen turns black when I click to watch it I’ve tried to make a new account yet stilll any show I click to watch the screen turn black and I’ve tried to make a new account and delete and install again I’ve updated it I’ve even waited a few weeks to see if it would go back to normal yet nothing and I really don’t know what to do I loveeee that show and I even paid to watch some novels yet it doesn’t even let me I literally had to pay and it’s doing this like bruh has this happend to anyone else??.Version: 3.68.0

Apple tvTenho apple tv e não consigo por na tv pois o app não funciona.Version: 4.7.0

RubbishNot letting me sign back into to my account after 50 million tries..Version: 4.99.0


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