PowerMusicNow App Negative ReviewsPower Music, Inc.

PowerMusicNow Negative Reviews

4.7
4.78971 star

Total 68 Negative Reviews

PowerMusicNow App Complaints & User Negative Comments 2024

PowerMusicNow app received 68 complaints, negative comments and reviews by users. Have you ever had a bad experience using PowerMusicNow? Can you share your negative thoughts about powermusicnow?

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PowerMusicNow for Negative User Reviews

Long time userNot as many new albums added even though price has increased.Version: 4.5.7

PoorThis app is stupid! I need 1gb free space to save a 7 Track playlist?!? I only use this app as my work have forced us to, But it's so badly produced its affected the standards of my classes so I'm going to find other means of unlicensed music and never want to hear word PowerMusic1 again.Version: 3.1.1

God but complicatedUsed to be great but the update has made it incredibly complicated to use.Version: 2.0.27

I regret updating to v4.03Do not update to v4.03. All the clickmixes previously stored on my phone for offline use, are gone now. The app still gives me the theoretical option to download them again, but I wasn’t actually able to download back any of them. I’ve been trying for hours now. Frustrating!!.Version: 4.0.3

Not a fan.Much prefer the OLD version of PowerMusic1. I was mortified to get to my class, switch on my app and have all my old downloads & fave tracks gone. Improvised my class to Spotify that day. Not only is the music gone, the timer is shonky and has a ‘3’ behind every number?! Songs that are 4:03 minutes, listed at 34:03. Timer at 30 is actually 0? Not good enough when I’m paying $20 per month for an app that has suddenly lost SO much quality. Hoping to see an improvement in the function of this app or I know I’ll be unsubscribing :/.Version: 4.0.3

The app works fine but big issues with subscription processI tried to cancel my subscription this month, thinking I would still be able to access the music through the end of the month. (Apple states that this is the policy under the subscription info in my phone). This is actually not true, and you lose access as soon as you cancel. So there is some discrepancy between the app developers and Apple. After trying to restart my subscription, I was unable to get any access to the music. Each time I tried to play music, the app would inform me that I needed to subscribe. When I would click “subscribe”, it would tell me I was already subscribed. I tried this several times and it didn’t work. So I contacted customer service and they directed me to the website, through which I unsubscribed with the old account and set up a new account. That one worked fine. However a few days ago I was billed for the old account anyway. I contacted customer service again and they told me they couldn’t refund me and I had to go through Apple. I attempted to get a refund through Apple. As soon as I submitted my refund request with a description of why I was asking for one, my request was immediately denied. So it seems like there are issues with either the app itself, or Apple, or both, and no one will take responsibility for this. I’d really like a refund but it doesn’t seem possible. I would not recommend this app for that reason. Unfortunate because the app itself was pretty nice..Version: 4.1.6

UnhappyNot happy with the new version at all I have many CDs that I have purchased from Power Music and put on my iPhone and now I can't use them with tempo changer from my library! Old version was WAY BETTER!.Version: 2.0.28

Absolutely ShockingThis app is god awful. The songs don't even sound like the original in anyway. The mixes are terrible whoever made this app has no idea about music..Version: 3.0.1

Constantly CrashesThis app constantly crashes when I try to create mixes. Just exhausting..Version: 4.5.7

Don’t like the technoThe songs are good and I love that you can change the tempo, but the techno breaks are awful when your trying to workout and that comes on, I can’t imagine anyone enjoying that..Version: 4.6.3

What a god awful app.Horrible piece of crap. Been forced to used it due to management in my work and it is the worst app I have ever used. Music cuts off, rock music isn't rock just remixed crap. DON'T GET THIS APP!!.Version: 3.0.1

ShockingDiabolical, abysmal and just absolutely terrible. Every song sounds the same, the voice overs are so cringey and the usability is horrible. No, just no!.Version: 3.4.2

Great When It WorksDoesn’t seem to be recent comments (perhaps I’m mistaken), so I thought I’d write one. Pros: -great selection of music -nice to use ClickMix to make a custom playlist -convenient to be able to adjust BPM Cons: -takes a long time to finalize -Doesn’t always finalize (playlists are just left there) -Loads the playlist in the player but keeps reverting to the previous playlist -takes a long time for playlists to load to be able to download, and that takes a long time A lot of kinks to iron out but if you plan ahead it’s workable. Suggestions to PowerMusic: -allow people to name their device as opposed to a generic device name (iPhone) gets confusing if you use 2 devices. -better customer service. Took over a month of multiple calls to fix the issues (error with account on their end). Long and short of it is, good for teaching, but expensive when you consider how slow and troublesome it can be..Version: 4.5.6

This app was the best then went to the Worst!!!This app went from the best app to the worst app after the latest update. I lost tons of playlists that took hours to create and the only solution that was provided from the support staff was to re-create all of them! Really? Not the right solution! So disappointed!.Version: 3.0.1

HorridSince the updated version of the app, I am unable to download any of my pre mixed playlists. This app is no longer reliable 👎🏼.Version: 4.0.3

New AppThis app won’t open. It stays on a red screen..Version: 4.0.2

AwfulAll same style music. Can't choose a song to add to playlist if just browsing..Version: 3.0.1

UpdateJust don’t the update and it’s so slow and doesn’t always even open! I have to use this for work in my gym and looks like on Wednesday I won’t be able even log in!.Version: 4.0.2

No music todayMonday morning Aqua classes, App has updated/changed & I couldn’t login/access my music at all = complete nightmare. Unknown error had occurred. Now home with more time to fiddle & still can’t login..Version: 4.0.3

Fitness professionalI had already purchased a tempo shifter but decided to get this one for the "gapless playback". I tried the same remix shown on the screenshots and not only did it skip worse than the app I already had, it also couldn't find the right BPM for some songs. For mixes with various BPM I found it couldn't lock to a constant BPM either. Hopefully these issues have been resolved in the latest update. But since I already had an app that works just as good or better in some cases, this was just a waste of money for me.Version: 1.1

Fine until it wasn’tI just spent an hour trying to get it to work, assuming that last week it was a glitch. It said I need a subscription. I had one. When I try to subscribe anyway it says I can’t because I have one. But I can’t get music because I don’t have a subscription?? About to stress out for music for class. Booo.Version: 4.0.6

Just terrible.Complete and utter rubbish. I would give it zero stars if I could. Number 1 fitness music app based on what? This should be removed for its false credentials. ALL the music sounds the same..Version: 3.1.0

Not user friendlyNot as user friendly as iTunes or Zumba’s music app. You can’t just click on an album to play it - you have to download if first (expect to get many download error messages) and then create a playlist. One of their ‘how-to’ video links doesn’t work so you just have to figure it out for yourself. The only good thing is that you can access all of the Power Music albums (if you can figure out how to access them to play the songs - too many steps involved to play the music.i would rather like to play the albums on a different app..Version: 4.2.15

Must have!!I love this app! It's an endless supply of music at my fingertips. I always have different music for my classes, and my participants appreciate it! I never get bored of the music and neither do they! I am so glad I bought this app and the subscription! So worth it! I had initially given this app a 5 star.. But as of late the app doesn't seem to work when I need it to.. It's always freezing, and take what seems like forever to confirm authorization for anything. Just now I wanted to download some new music for a class that I have starting in about 45min, and it's been confirming authorization for about 10 minutes now... Super frustrating....Version: 1.6.15

Don't waste your time with this app!I used to use this app and liked it a lot but recently I am unable to create playlists. Every time I try to use the app I end up needing to call for technical service. Which is usually no help whatsoever. If you're a fitness instructor, do yourself a favour and find another app to use to play your music for your class. You will lose a lot of time and money on this piece of crap app!!!.Version: 3.0.1

😷The worst tool I've ever had to use at work. Genuinely takes the fun out of my job, horrible remixes, terrible sound quality and a piece of carp UI. If you could give negative stars Powermusic1 would get 5..Version: 3.0.1

AwfulSince the update I haven’t been able to get in at all despite downloading 3 times.Version: 4.0.3

Songs don’t appear when adding to playerCreated a playlist for work and when adding to the player it will either show some songs or none at all. Need to fix this ASAP.Version: 4.0.2

Needs a lot more workHard to make a simple playlist, can search tracks on their own but when searching via a click mix or playlist creation area it doesn’t show them..Version: 3.4.2

The music isn't bad ... the app is terribleBeing forced to use this app for work when I teach my spin classes. The UI has been developed by a child and it takes me about an hour to do something that should take 15 mins max. If you have the choice DO NOT USE..Version: 3.1.0

Terrible appAbsolutely awful app, been having to use it for business for several years and still no end of problems, slow response times, crashes halfway through creating a playlist and loose everything so have to start again from scratch every time, freezes regularly, despite updates it’s not improved… please fix reliability and crashing!!!.Version: 4.5.7

Lag lag lagVery slow very laggy but when it finally works its a great app.Version: 1.4

Great, if it was reliableLet’s get something straight here, Power has quality music and a great selection. My problem and reason for giving 3 stars? The app is glitchy. I can’t rely on it to always load for my classes. Sometimes I have entire playlists that disappear. Today, I was trying to create my own mix and it kept telling me my access is invalid even though I know I am up to date on payment and have logged in. I’ve contacted support a few times and they try to tell me that it’s fine, yet I clearly am having troubles. I have 3 other instructor, music apps and this is the only ones that gives me problems. Power would be my favorite if it was reliable,but I find myself recommending other music apps to instructors because it’s so glitchy..Version: 3.4.2

Terrible appWebsite and app passwords won't match and unable to use the app. After lying for this product customer service is then terrible!.Version: 3.2.7

Never works anymoreHave had for years. Many glitches. Won’t even play anymore on my brand new iPhone 7..Version: 3.2.7

Really AnnoyedUpdated App does not work!!! Cannot use it at all. Can't download my previous mixes and favourites at all. Keeps shutting down. Could not use it for a class I had planned for tonight!!!!!..Version: 4.0.2

Too many glitchesI definitely agree with others that this would be a great app IF it was reliable rather than so glitchy. There was a recent update and now if I edit a Clickmix, it starts blending in the old song even though that is no longer the song that should follow. Then there’s a skip and the song that should follow comes in. It really ruins the momentum in class. This is not the first time this issue has happened. Before, I had to add a different mix to the player, close the app, restart my iPad, reopen the app, and reload the clickmix I wanted to play in order for the transition to blend in the correct song. Well, that “fix” doesn’t even work this time. Please please pleeeease make this app consistently reliable. I’ve been using this app for years and have experienced several issues, it’s very frustrating and time is overdue to explore other options..Version: 4.1.1

Intéressant mais....Le principe est intéressant. Cependant il est difficile d'avoir accès à nos listes de chansons. À chaque fois qu'on ouvre l'application en revient toujours à notre première chanson de la liste. Lorsqu'on en a 845, çela n'est pas très pratique. Une amélioration à ce niveau serait souhaitable..Version: 1.4

Super frustratedI have had nothing but issues with this app since the new update and switch to power music Now. I can’t even log into the app and the website doesn’t come up for me either which makes teaching stressful and getting a hold of technical almost impossible. Extremely disappointing since this used to be the go to app for music in the industry..Version: 4.0.3

Better player but still needs work ASAP!I am in general very happy with the updated version of the powermusic1 app now. I love the updated player and being able to see the playlist is very helpful. Also thank you for removing the constant need to verify and update the library. I am however quite unhappy with the fact that the playback of my clickmixes is less than ideal. I find that the player will skip tracks for no reason, still claim to be playing the correct track, then repeat the track it just played as it catches up with itself. A huge problem when you are teaching any class. I have had the player stop playing before the playlist has come to an end. Most recently I have noticed that a lot of the albums available for download through this app have duplicated tracks through out the entire album. Every track will play twice before moving to the next track. Once these issues have been dealt with I would very happily continue using this subscription and app but if they are not resolved, I will have to try another app and different company..Version: 2.0.35

Fit MommyThis app is not working, it will only play one song not the entire playlist. It will also only allow you to hit play once, if you try to pause it, go to the next song or fast-forward it will not allow it. This app is not working please update..Version: 1.5

TerribleTerrible..Version: 3.0.1

This app and music makes my ears bleed!Unfortunately I work within pure gym and I'm now force to use this generic same sound for every class same as every other instructor. The vocals are mediocre the music sounds like a 10year made it. I think I'll take my classes in silence so I don't lose participants..Version: 3.0.1

Can’t use the app because servers are having maintenanceHow the hell do I instruct my class if I can’t use the app? Load of rubbish.Version: 4.0.5

Give the contract to the lowest bidder.Poor music. Poor app. Poor stability and frequent crashes after every update..Version: 3.4.2

What happened?This used to be my go-to app when running. I could fix the tempo of my music and set it going and it worked...unlike some other similar apps. Now...well it seems I need to pay £15 to get anything to work...rubbish!.Version: 2.0.35

DOESNT WORKThey updated the app to power music now instead of power music 1 and now it erased everything I had in my account and it keeps having errors when trying to log in. The app won’t even play music within the app to sample it. Nothing about it works. They need to fix this ASAP.Version: 4.0.3

UnstableI don’t know if it’s my iPad, but the app can be very temperamental. Scrolling up and down can stick. Opening playlist can be very slow. If you accidentally touch the bottom of screen , you can lose the whole playlist. The procedure of edit playlist, dine , finalise, etc can be very slow and then some songs don’t come across and you have to refresh Which again can take a long time. I find it quite a frustrating app at times. But may pe time will make it easier!.Version: 4.2.14

FreezesApp freezes often. Have to delete & re install. Then have to download saved playlists again.Version: 4.6.1

AwfulMusic is bad. Often sounds nothing like the original. App crashes consistently. When teaching classes it will just stop for no reason or not play in the first place. Also takes up a huge amount of storage space. Even if you delete playlists it doesn’t give you the storage back for some reason. Currently takes up 2gig worth of my phone. Drains battery as well. If I didn’t have to use it for work I wouldn’t use..Version: 3.2.7

PowerMusic1Too limiting. Need to be able to play music on IPOD as well as phone, most busy instructors use a device dedicated to music rather than use phone. Can only have 1 playlist at a time, no good when teaching consecutive different classes. Cannot use tracks from different albums in same playlist. I can't access clickmix tracks and should be able to. It's often slow to update. Needs improving to be worth the subscription..Version: 1.6.14

Terrible appAwful and totally unreliable. Glitches out while downloading and teaching-destroyed the momentum of class-my first and last time using in a class prior to screening. For those teaching step/kick box or classes requiring the seamless transition from song to song keeping the 32 count, energetic beat AND BPM, then don’t waste your time on this. Directions say if you make a “playlist” it will not overlap songs BUT it says, if you make a click mix it will....UMMM not the case...it fades out and there’s a tiny break between songs AND the BPM starts slow and then speeds up after the intro. Boot camp type classes are probably okay with this music...those are probably the positive reviews you’ve read. Choreographed classes?....forget about it!!! Extremely disappointed in Power Music for allowing this rollout that has disrupted so many of us.....Version: 4.0.7

OkIt does not save the BPM I have chosen. So if I select a lower BPM it stays the same :(.Version: 1.5

Do not buy! Unable to cancel the membership.I did the free trial, I tried to cancel the membership several times and month after month my credit card is still being charged. There is no easy way to cancel and no one responds to your emails. I will not recommend this app..Version: 3.4.2

Worst thing since David MoyesThe PowerMusic1 app and David Moyes both have 1 thing in common. Useless. Crashes. Never works first time. Freezes. Cuts out. Crashes. Only updates every 5 months. Doesn’t update music with current top 100. Let alone the weekly top 10..Version: 3.2.7

FrustratedI use up to 5x weekly. This app worked for a short period of time. Now the app freezes, I have to delete and re-install before my classes and this happens at least 3x a week. Today the app played one song at the tempo I chose and then moved to the next song with the tempo as high as it could go and I was unable to slow the song down. Very frustrating!.Version: 1.6.9

MusicThe app has really great features. I’m still wishing the actual music in the mixes sounded more like original and less like “chipmunk”. However in comparison to other produced mixes it rates better than the others. I really need good quality straight 8/32 count music, and Power music seems better than most. Thank you.Version: 4.3.3

Not workingDoesn't work anymore as it used to. Bugs are not fixed.Version: 3.0.1

I need chemotherapy after using this app.Put simply, this app is not fit for purpose. - The music options available all sound the same, and the quality akin to 5-month old milk. Anyone who remembers MIDI music from the first era of computers is in for a trip down memory lane. - The navigation is extremely buggy, with the app sometimes "jumping" up and down when scrolling, or switching at random to "search" and "now playing" - You have "browse" and "search" options for finding songs, but the "search" is often unable to find songs you can easily find by browsing. And heaven forbid you try to add any of those tracks to a playlist. - The search functionality itself is usless. If you search for a song, it will list every song that has any of the words in your search criteria. This makes finding tracks an overly complicated task. - When playing, the app has a habit of crashing, or skipping to the next track. This was humiliating in one of my classes when I had to reset the whole thing. All-in-all, this app has good intentions that are poorly implemented. User-friendliness and interactivity are hair-pullingly stressful. The app is extremely buggy, which is a shame because it could be so much more. The 1-star rating is me being generous..Version: 3.0.1

Brand-spankin new unknown error!Every time I sign in or try to just get ‘unknown error’, not great for a new update!.Version: 4.0.3

Doesnt work with ios 7.0.4Was working great….no longer works with ios 7.0.4…help !.Version: 1.5

Needs to be more intuitive- hire a UX designerWhy can’t I edit a mix? Add/ remove songs to it? Why can’t I browse albums, songs, or whatever and add them as I find them? Why do I have to go to specifically go to create a mix and then browse? Do you (the app creators/company) use the app? I bet you don’t. Go use tidal and check out how easy it is to make/edit playlists no matter where the user is on the journey in the app. PLEASE!.Version: 4.5.5

Good song selection, not that reliableI have used this app for over a year. Overall it’s great for exercise instructors or those who work out regularly who want a variety of music. However, there are bugs and those make the app unreliable at times. I ended up getting another app as backup. I have reached out to the company letting them know, and the bugs on both the app and the website have not been addressed. Sometimes songs do not load on the app, meaning the entire playlist will not load, let alone play. I do like that they have a desktop option for making playlists, but their website is even more buggy. I wish they would take feedback more seriously. However, given the variety, usability, and option for building playlists with a computer I tolerate it (for the most part)..Version: 4.5.7

Absolutely uselessThe app never works and as soon as it does it gets updated and then breaks. I now can’t log into the account and I have classes to teach and can’t access the music for them..Version: 4.1.4

Very very poor appThey named the app, power music app. The right name for This app. Should be weak music app.Version: 4.0.1

I want to purchase the music.I understand that this is a subscription based service; HOWEVER, I feel that if I wish to purchase the music, I should be able to. I have iTunes money which I specifically purchased in order to download and OWN the music. Highly disappointed that this is not available within the app. Even Apple Music lets you do this..Version: 4.2.7

How can they screw up something so simple?After years of ordering CD’s for my classes I finally decided to move to an app. Right from the get go I’ve had nothing but problems. The app won’t open. If it opens, it won’t save my playlist. If it saves the playlist it won’t open in the player. If it opens in the player it won’t ‘finalize’. If it finalizes, it won’t play more than one track in class. I’ve spent way too much time and data trying to get it to work. Anybody have suggestions about a better app???.Version: 4.0.2

Crash!I can't use the app as it crashes all the time. Also the app isn't optimised for the iPhone 5's larger screen. Wouldn't recommend..Version: 1.4


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