4.56831 star

Total 45 Negative Reviews

NBC Sports App Complaints & User Negative Comments 2024

NBC Sports app received 45 complaints, negative comments and reviews by users. Have you ever had a bad experience using NBC Sports? Can you share your negative thoughts about nbc sports?

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NBC Sports for Negative User Reviews

Please fix Apple TV appYou get two stars because you offer F1. If it wasn't for F1 I'd delete the app ASAP. The reason.. your controls are horrible. Please fix the controls on Apple TV. Revert them to the native Apple pause/scrub and 10sec jump controls, yours don't work properly. First. When I touch the remote it jumps back to the last time I did a 10 second jump, meaning half way trough the program it might start back at the beginning. Then if I pause the program to scrub back or forth I have no idea at what time I pause it. (Hint: all of this can be fixed if you revert your controls back to the native Apple TV control) Second, why do I, the consumer, have to remember a differ interface (light touch as opposed to every other app with a button press for 10 second jump) and method of controlling my program than ALL the other apps out there? I have yet to find another app with different/worse controls that your app. All other apps seem to do fine with the native Apple controls. Please revert to them, yours are NOT good!.Version: 5.5.2

Infuriating!Like so many other reviewers, I too am a cable cutter, and someone who has watched the Olympics ever since I was also that little 4 year old performing camel spins on the ice rink her dad built on the back patio every winter with dreams of Peggy Fleming, the 7 year old blazing down the mountains dreaming of Jean Claude Killi, the high school student cheering on Mark Spitz because one of his swim teammates attended my own school, and so on. The Olympics belongs to EVERYONE, not just cable subscribers! This app claims to give you full access...but does NOT tell you it's for a supposed 30 minute free trial per day, that's broadcasting 12 minutes of commercials. NBC bought the rights years ago - and standard broadcasts deliver content with the endless commercials to pay for the licensing. I'd put up with the commercials gladly, if I got to watch an entire curling match start to finish, a whole hockey game, a complete qualifying series for luge and skeleton and bobsled, the entire race for all the alpine skiers from gold medal to last place finishers - which is EXACTLY what those cable subscribers get. The enhanced coverage is very well done - but the teaser time limited amount is INFURIATING!!! My very cheapskate self would consent to paying for the app, if it actually allowed me to watch even the standard coverage,nor the full live streams and replays. I plan to delete this thing as soon as the Olympics are over...infuriating!.Version: 5.9.2

Worst sports app I haveAbsolutely horrendous AirPlay streaming. For a single college football game I’ve had to restart the app about 25 times just to see my team play because it just keeps lagging. It’ll either completely crash the app or, more frequently, buffer and repeat the same commercial over and over and over without moving forward. It also keeps playing ads in the middle of gameplay when the app is restarted because of lagging. The Fox Sports app is so much better. I watched two games back to back via airplay from the fox app and it did not lag or repeat commercials even once. The later game I wanted to watch was on NBC and I switched apps to watch it. My wifi network did not change. I really hope my team makes every effort to avoid NBC games because this app makes me sit and reload the game every 5 minutes making watching my favorite team unenjoyable. Simple unacceptable. If you can watch your game another way, I highly suggest it because this app is TERRIBLE..Version: 9.8.1

Worst app everThis app never ceases to amaze with its inexplicable bugs and errors. Absolutely horrible. Literally the worst app I’ve used in the 10 years I’ve had an iPhone. I cannot wait for another company to take the EPL from this awful app. A few issues: -Constantly plays two audio tracks of the game you’re watching, creating a cacophony that could quickly drive anyone into psychosis. -despite entering the correct cable provider info, I can never watch from my phone if I’m connected to a WiFi signal from that same provider (spectrum) which does not have the nbc sports package. -no rewind/ replay or scrubbing of any kind -“go live” is essentially a “crash this app” button. -and what happens when the app crashes? You have to open it again and sit through 2-3 more advertisements. I cannot tell you how many goals and moments I’ve missed due to this insidious development. This app is trash. But they have a monopoly on EPL streaming so, nothing we can do about it! Just brace yourself for an incredibly frustrating viewing experience..Version: 8.7.2

Clunky interfaceThere are a number of problems with this app: 1) the biggest issue is the interface when scrolling through stories on an iPhone within the SportsTalk sites. When I try to scroll down it pulls most of the screen up with it and barely advances the article. The left/right shifting between articles is hair-trigger sensitive and so sometimes I’m scrolling through a long article and it shifts me to the next or previous one. Then you have to go back and start over again. Huge pain in the a**. Also, when shifting between articles (I.e., swiping right or left) sometimes the app gets awkwardly stuck between articles, so you end up seeing half of each. Finally, if you’re reading an article that is, say, 20 articles “old” (easily just a few hours old on ProFootballTalk) and you go back from that, it returns you to the most recent articles instead of to the spot you were just viewing, so you need to scroll back all the way to the older articles again. 2) you cannot remove certain sports from the app. I have zero interest in a lot of the content, like NASCAR, Notre Dame football coverage, etc. but you cannot turn it off. 3) get a copy editor for ProBasketballTalk. The writing and errors are often brutal. 4) Mike Florio is a terrible, self-promoting clown of a writer..Version: 8.7.4

Great Idea and Interface Ruined by Constant CommercialsI want to start by saying that I use this app only to watch the Olympic Games. The user interface on this app is pretty good. I like the way you can browse by day and/or sport. Pretty easy to find what you want. That said there are 2 major gripes. One is that the app shows a lot of spoilers. Maybe it’s just me, but I don’t really like watching the replay of an event, after I’ve just seen a headline of who won the event, or some major spoiler of what happened. Kind of ruins it for me. I live on the west coast and many events are overnight so I am unable to watch most things live (thus unable to avoid the replay). The other thing that makes this app pretty much unwatchable, is the commercial breaks every 3-5 minutes. I’m not exaggerating on this. For the live events I am able to catch, the commercial breaks happen during important parts of the event, so when the break is over, you have missed major parts of the event. Please fix this!.Version: 8.5.1

Wake Up!Come on NBC, it’s 2019! Wake up from your slumber. I can’t imagine how any TV channel as big as this can have so many bad reviews, and yet nothing is being done to resolve any of these complaints. I have been watching the English premier league for years now. Waking up at 4am to watch the PL games on the weekend has been my ritual for quite some time. I even subscribed to NBC sports Gold so I don’t miss any of my games but it looks like these guys only care about the money and care less about their customers. How can you have a 2.1 rating and boast of being America’s biggest sports tv channel??? You are a joke and a huge disgrace. The management team should wake up and stop ignoring all of these negative reviews. It means you have a lot of unhappy customers. Now I can’t sign in on my Roku app, even though my subscription is still very much active. The merge between the nbc sports app and the gold app is totally unnecessary. Rather than fixing one problem, you decided to merge two inferior products together. What a DISASTER of a company. I am utterly disappointed!!! That is why tv channels like FuboTV is going to sweep you off the market very soon. WAKE UP!!!.Version: 6.0.3

Injustice for American F1 fansI rate NBCSN due to the fact cable and satellite are high in price,just to watch my favorite sport. But it comes with the territory,I'm sure I speak for all F1 fans,that we want to see the live broadcasts of free practice 1-3,I'd also like to see all the qualifying sessions live and delayed. The app is my biggest disappointment,I don't want to see the commercials when I'm watching the replay of race,I'm so tired of Verizon that I'm switching carriers,im so tired of Chevrolet commercials as well,I'll buy something else. The app is saturated with commercials. And you cant fast forward them. I'd really rather not see any commercials on the app when watching a replay,cuz I had to work and couldn't see the programs live. Also bring back Bob Varsha to commentate PLEASE along side Hobbs and Matchett,no offense but Diffy is boring,bland unexcitng, seems to not know anything of G1 nor racing in general,his research is an insult to the sport and fans. I'd also like to see all of the after race and weekly media buzz feed of F1 as well. Speed was so great at this,but now NBCSN HS the rights,but dont seem to care about F1..Version: 5.5.2

NBC should make improvements to the app and maybe don’t be too greedyI’m ok with paying a fee for service, just like I do for Netflix or HBO GO, but personally I feel NBC is going a little far to charge a fee per sport/interest. Just have the fee for all-access to content like other services, instead of being locked out of all content but still being able to visually see it all. I don’t think anyone at NBC actually uses the App because long, long ago they would have desired to place the option to easily rewind/fast forward either in 15-30 second increments, or/and in using the app on the phone or through the T.V. allow the viewer to see content while in NBC’s version of “scrolling” through content to find the spot you are looking for. Old School VHS players rewind easier. The viewer is forced to sign in over and over again so the least NBC could do is actually remember where the user is in their personal content in one channel when switching from different devices. Netflix will remember where you currently are in their content with a multitude of shows, NBC can make the app remember where I am with my siphoned/filtered down content to one game on two personal devices. I appreciate that NBC has allowed me to watch Rugby in America, and I want to continue this relationship but possibly from your end (at NBC) continue to make the product work better for your users..Version: 6.1.2

Too many advertisementsTried rewatching an Olympic event and all I got was commercial after commercial. The worst part is that it was the same commercial every time. Could not skip. This nbc app is pretty much the only way to watch the Olympics on your own time but you can’t even do that with ad after ad. Horrible experience. Edit: after an agonizing 3 hours spent trying to watch a 1.5 hour event, I have grown physically ill of this commercial. “Can’t” Samsung commercial has gotten me physically ill and wasted over an hour of my life. I will never buy a Samsung product ever again just because of this commercial. Also this app cuts the sound randomly so I was forced to watch part of the Olympic event without sound. And if I tried to rewind 10 seconds to try to get sound, I would get the Samsung commercial again and once again feel ill. I hold the NBCSN app responsible for my ailment and for my negative opinion of Samsung. Once again I would like to share how displeased and disappointed I am in this entire experience. It’s a shame this is the only way to watch all of the Olympic events..Version: 5.9.2

NBC Sports app reviewThere are periods where you work and then an app update comes along and throws it all down the toilet again. As a customer all I want is a reliable way to watch the premier league and that is definitely not the case with your app. It's incredibly annoying to wake up early before the game only to realize the app is not working and you miss a significant chunk of the beginning. Then there's also the issue with the advertisements popping up randomly in the middle of the game or the app crashing and having to completely reload including the advertisements before I'm able to watch again. Been using the app for years and I don't understand how you keep messing it up. A more understandable issue is the delay from live TV. I can't tell you how many times I've gotten texts from friends about immediate results and goals prior to me seeing them. Like I said this one is understandable since its a stream. Test it before releasing please to ensure proper functionality. And then there's the issue of the gold membership locking out certain games for an extra monthly fee. I might have purchased it if I had any confidence in the app. At the time I'm writing this review, the average is 2.1 stars. Take the hint NBC Sports. Before exploiting fans, at least have a functional app. I'm currently streaming the game I want to watch using an illigitamate stream instead of yours. Hey at least no advertisements. 1 star!.Version: 6.0.3

Buggy updateThis app is now garbage. I use the NBC Sports app solely to access rugby on their Sports Gold channel. Navigation to my desired match used to be the biggest problem, but since the most recent update the app has become unusable. First, it doesn’t seem to keep me logged in. There seems to be some trick to navigating to the channel I want after I log in that will keep me logged in about half the time. The other half, or if I just click on the Rugby link, ultimately takes me to a home screen where I need to log in AGAIN. Second, even if I do manage to stay logged in, the app no longer plays replays. Once I find the match I want, multiple touches on the Play triangle do nothing except highlight the triangle. Eventually a touch will change the screen to a blank screen with an NBC Sports Gold banner at the top. And nothing else: no load screen, no replay, nothing. Touching the banner at the top takes me back to a home screen, where, if I’m lucky, I won’t have to log in again. This app should get zero stars and the development team should be fired..Version: 7.4

Terrible Olympic CoverageIn watching the highlights, NBC somehow finds a way to showcase the most horrible, poorly edit clip possible. They do an awful job of showing what happened. For example, a gymnastics floor routine is about 2 minutes but NBC doesn’t show the routine but first shows a 30 sec commercial and then randomly selects 30 seconds to showcase of a GOLD medal routine! They have missed the whole point of the Olympics!! You hear very little of the commentary, no anticipation, no excitement before a clip is brutally cut-off to showcase another 30 sec commercial. This is consistent across highlights, replays, and the labeling of live shows (they too are wrong or incomplete). Too many commercials - and usually, I’ve watched the same one 25 times in the same day. Multiply that across two weeks and yes, you get a sense of the worst Olympics experience possible. NBC should be banned from accessing the Olympics (with one exception - the commentators are great, if only we could hear them more when they are not live)..Version: 8.5.1

More garbage from NBCIt’s great that I can login and watch hockey games on my fire stick while I’m away from home....but...if I pause the app for five minutes because I have to take a phone call or something of that nature, why can I not then fast forward through the commercials. The commercials that NBC is making additional money on top of the commercials they air through cable. I pay my greedy cable provider for this channel...another channel that requires an above basic cable package and still has commercials. The least they could do is allow me to fast forward to live play after pausing. On top of that, half of the time the app claims that the game I want to watch is blacked out my area...even when I’m in Texas and want to watch the wings play the rangers. How is that blacked out in Texas. I try to watch it three more times and it finally decides to play...just another frustrating app developed by a company making millions and millions of dollars that couldn’t care less about their viewer satisfaction..Version: 5.9.2

Please Fix the Streaming Issues!!!I have been a Supercross/Motocross fan for a very long time. I wasn’t thrilled about having to pay $75 for NBC Gold in order to see qualifying and all the races live. However, I talked myself through it and was ready to buy. I am very happy I did not! I decided to stream through the NBC Sports app for the first 2 rounds of the 2019 Supercross season. This app has a great layout and easy to navigate. So many good things to say about...oh wait...it doesn’t stream without continually shutting down due to app errors?!?! Isn’t that the primary function?!?! I tried on 3 different streaming devices and verified internet connections to rule out the “user error” tag. Then I read the reviews on NBC Sports and NBC Gold apps. Streaming, streaming, streaming!!! I feel for all the people who paid $75 and are dealing with streaming issues. I hope that NBC will stand behind their products and refund their $$ until they fix their apps. I have steamed Supercross the last 2 years through Fox Sports app and never had issues. This could be such a great app. I really do like the app layout. But if it doesn’t seamlessly do the job it was designed to do, it’s just a fancy background app. If you want my $75 NBC.. fix your app streaming issues!!.Version: 6.0.1

Olympics 2018!ViewingApp just updated 20 hours ago in time for the Olympics and is still very buggy with videos that don’t load, error messages and so forth, especially when trying to use Chromecast. In addition, this app can be vastly improved upon for the Olympics 2018 viewing by being much more versatile. Eg 1) It would be nice if videos that pertain to the host country, it’s people, it’s culture, history, the venue, etc could be viewable on the app and separated out from the sports videos into a category of its own. Right now there are only two categories, sports and athletes, but I often like the ones about the host country even better. 2) I think it would be nice if we could view ANY event, including the opening and closing ceremonies, via video rather than only certain ones being viewable and these being viewable only after the event has aired on TV. Some of us don’t have TV viewing any more and won’t be able to watch the opening and closing ceremonies when NBC wants to air them..Version: 5.9.2

Ads, ads, and more adsTrying to watch Olympic coverage on this app is a chore. Starting any video or livestream hits you with a preroll ad; and if you’re lucky, the ad will finish only for you to see a screen that says “This event has concluded.” The larger issue, however, is the seemingly random interruption of coverage by commercials. The commentators will be discussing something and showing the sport and every few minutes there will just be a random commercial interrupting the coverage and if anything happens while the commercial is running, you’ll never find out about it because the commentators are unaware that you weren’t even able to see the event or hear them. I just don’t understand the decision to make the coverage work this way. The app would be great otherwise, but when watching an event gets interrupted constantly mid-sentence or mid-action, it makes it hard to get fully engaged in the content..Version: 8.5.1

Australian cycling pass ??I haven’t cut the cable yet so I can watch most nbc content on directv. But I did get the cycling pass to watch things others than the TDF and to watch it ad-free. No offense to the knowledgeable Aussie fellows who prattle on continually in the ad-free version but I was hoping for Bob Roll and Phil Liggett, et al. It seems stupid (and perhaps a bit misleading?) on nbc’s part to pay another set on commentators when they could just have other content or vignettes during the commercials. My hat is off to the aussies who can keep up a conversation for 3 to 4 hours though. I guess millennials like that stuff. The TV feed comes from the one source anyway and anyone can add commentary. We’ll see when the spring classics get here but I’m not sure I’ll be renewing this. As to the app working, it does most of the time but sometimes goes walkabout or does not connect the first time. But if you are casting to a tv realize that google or Samsung are probably sending your content to their servers to spy on you. Or maybe google is piping it to China for free! 😏.Version: 7.0

Worst Sports Streaming App Out ThereI so rarely take the time to review anything, but the NBC Sports app is so embarrassingly atrocious, I needed to vent. I’m a huge sports fan that pays an absurd cable bill every month in large part just to watch sports. I travel a bit, I have 3 little kids and am married to a non-sports fan, so it’s not unusual for me to need to watch something on my phone. ESPN’s not bad. TNT and Fox Sports - ok. CBS not terrible. NBC Sports however is a bad joke. It’s IMPOSSIBLE to watch a live event. Ad after ad before you get to your event. Once you get there, you’ll be about 5 minutes behind (if you’re very lucky). Your stream will then freeze. You’ll wait patiently while nothing happens. You’ll eventually click “Go Live” and you’ll get more ads - every single time. You’ll then either get an error or return to your event yet further behind. You’ll then jump to some more ads. Doesn’t Comcast own NBC? What a joke that they can’t stand up an app in 2018 that even approaches “functional.”.Version: 5.10

Never worksThis app is total garbage, as was the NBC Sports gold app. If you buy a special pass that is not through a cable provider, such as the Supercross pass, it WILL NOT WORK ON THE APP most of the time. It HALFWAY worked on the gold app, but they shut that down. Sometimes it works, sometimes it doesn’t. You cannot stream any special pass events on your phone or your Apple TV, only via a browser on an actual computer. Every update makes the app more useless. When I bought the pass on gold, they advertised that it worked on Apple TV. It only works if you screen mirror it from the computer. I expected the pass to work on all my Apple devices since I paid $80 and it was advertised that it would. I repeatedly emailed them asking them to fix it and only got a lame email response weeks later telling me I must be doing something wrong. So, if you have purchased a pass, don’t expect it to work on the app on any devices. It won’t. Please, Supercross, go back to Fox..Version: 6.1.1

Only OptionReally your only option to see any sport beyond figure skating as it seems NBC now wants you to buy into all of their paid channels. Miss the days of seeing a constant feed of Olympic sports on the local NBC channel, especially those that aren’t broadcast between the Olympic breaks. Disappointing to think of the many people missing out on all of the coverage. It is 2018 and it seems we’ve taken 20 steps backwards. The app also inserts random ads right in the middle of competition without pausing the feed. I’ve missed so many final runs, big jumps, and more because of these interruptions. There seems to be about 5 ads they continuously interrupt, I can’t stand seeing the same ad over and over again. I know every business needs funding to operate, but figure out how to strategically place advertising without forcing viewers to miss key times in these events. The live feed also buffers about every 30-60 seconds, I have to hit play on my Apple TV remote for the hope it will start the feed again and I won’t miss anything. Often it will buffer in fast forward to catch up after pausing and again, I miss key times in events..Version: 5.9.2

Does Not Meet ExpectationsThe service is very misleading. I have the Golf Gold Pass and the only thing you get access to with the PGA tournaments is featured groups and featured holes. You do not get to watch the tournament that comes on the local NBC channel nor get to watch even a replay of it. Once the last group finishes the last featured hole, your viewing is over. If NBC broadcasts on their national channel how is it your paid membership is not enough to be able to watch that through the app? Yes, I could go get an antenna to watch the local channels but I feel paying $70 for the Golf Gold pass should keep from having to do that. I also don’t believe that is too much to expect with a paid service. Also worth mentioning that it’s extremely greedy, in my opinion, to have to pay $70 per sport that you want to watch. I like several sports but hardly think it’s worth spending $210 a year, or whatever the price is. Hoped this review will save someone, with the same expectations, some money. I seriously doubt that I will renew my membership with Gold Pass..Version: 8.0.7

NBCSN GoldWhat a terrible idea that’s a lose-lose for everyone who’s a Premier League fan. I didn’t realize that games shown live on the NBCSN channel would not be shown on GOLD. But there’s a single sentence lost in the middle of a paragraph in their FAQ section that states this. This means that anyone who is a top 4 team fan would not be able to watch their teams play live on the app, and fans of the rest of the pack have to pay $65 for the season just to watch their teams play. WHY NOT WRITE THAT ON YOUR FROMT PAGE, NBC! Personally, I stopped paying for cable at the end of last season because I don’t watch tv aside from the premier league. That saved us $50/mo for the cable package which included NBCSN. I was quite excited to just purchase the single thing I watch for the season. Unfortunately, it’s 2019 and the cable companies still control congress. Buying channels a la carte is still not here, and we’re forced to pay for packages that include 999 channels we don’t watch in order to get the single channel we do watch..Version: 6.2.2

Good app.. But LOTS of room for improvement.Pay no attention to the people who say it flat out doesn't work. It works with a good internet connection just as all video apps do. Where this app is lacking is lack of Chomecast support and the custom video interface is designed such that they can still place their ads at the bottom. That space where the ads are is space that they could be showing more of the BPL game. I have watched other sports without issue as well. The use of non-standard video also prevents users from using the Picture in Picture feature to put the video in the corner to do something else while watching at the same time. The people want Chomecast!!!!! People want to be able to put the video into the corner and do other things (like text their friends to say "Did you see that play!" Without having to lose their video.. then have to start the video back up.. just poorly designed app)..Version: 5.5.2

Good Content trapped poorly executed appI get the Cycling Pass and the Snow Pass. Most of the content rates 3 stars which to me means that I get the content I anticipated for the price I paid: good video with adequate but- not-at-all-entertaining commentary for the bicycle races (except for the Tour De France coverage with Robby McCewen (sp?). Robby’s commentary is 5 star and the banter with his normally humdrum co-host pulls his co-host’s game up to 4 stars. Very sparse commentary for the snow pass but I don’t mind. The video is great and NBC delivers a million races for the price. BUT... all this applies only when the app allows me to access the content! The app freezes or fails to work entirely. Every time I enter the app I have to set my preferences. It would be really nice to have the option to jump back 10 or 15 seconds to repeat a segment of coverage I missed. I don’t want to bash the IT people. I don’t know their story. But I can only says that every aspect of these purchases over the past 3 years has been average or above, except the IT side of things. The IT drags the overall score down to 2 stars..Version: 6.1.3

Mobile app issuesYou need to give the mobile pro football talk back to Florio to control the app. This app turned to absolute crap and used to be one of my favorites. Not being able to comment is totally lame and takes a lot of the fun out of it. Used to know other fans through it and now it’s not even an option. The biggest issue though is the scrolling. If you click the first article and try to scroll down even the slightest slide to either side pushes you the the previous article or next article so you have to scroll back and start over. Sometimes the articles won’t allow you to scroll all the way down either. Once you do decide to go on to the next article and you get about 5-7 articles in it stops you from proceeding and you have to close it out and slide from the summary page. Then once you open the article you want and close it you are forced to start all the way back at the beginning. After 13 or so years of following profootball talk I am ending it and going to sleep bot for my football news..Version: 8.6

Could be so much betterIt’s a shame that a major broadcast company that has been such a big part of American sports and entertainment can’t figure out how to innovate at a high level in the new world of digital viewing... I’ve stopped keeping track of the frustrating things about this app and just tried to deal with it in order to watch Premier League matches... the most recent frustration is that purchasing the NBC Sports Gold package for premier league only gets you the matches that are designated “gold”... in any other world it would give access to the “gold matches” in addition to the regular NBCSports app matches... I was planning on being able to watch all the premier league matches without cable... but because of the way it’s set up, I had to have cable to watch the matches on the regular NBCSports app... not very golden... also, if coverage of a match hasn’t started or has finished, then don’t have it in the selection line up... or at least list the start time and then pull it out of “Live & Upcoming” as soon as the coverage ends... just do better... start with listening to the viewers....Version: 6.0.5

Content is great; app keeps getting worseWith each app update, the UI changes, and rarely for the better. Sure, it looks a bit more polished now, but functionally it's not good. All I use is the “Articles” tab, and the order of the different topics seems to randomly change between each launch. This is despite my having used the feature to set the order. Also, the refresh feature seems to have disappeared. No longer does a pull down cause a refresh. Neither does a pull left. The only way I’ve seen to get the latest stories to show up is to force quit and relaunch. Oh, and the problem where it returns to the beginning of the list when you return from reading an article still persists. It used to remember where you were so you don’t have to scroll back through the whole list to get to the next article. The one good thing it has going for it is that you can actually scroll the articles…but that was fixed in the last version before the big change ¯\_(ツ)_/¯ I wish they’d spend more time making the things that the app does actually work rather than reskinning it every year or so.Version: 9.0

NBC Doesn’t Get ItI most wholeheartedly agree with najii7, who reviewed the app just 17 hours ago and couldn’t have said it better myself. Americans want á la carte entertainment and news choices and they don’t want to pay an arm and a leg for them. There is a significant and rapidly growing contingent of us cable cutters who for many years haven’t felt cable to be worth our money. And just as much to the point, I refuse to be locked into America’s oligopoly of TV service providers. How long does it take for corporate America to come to this realization and do something concrete about it? Would I love to be able to stream the Olympics live (with replays due to time zone differences)? Yes! Would I pay $8 or maybe even $10 to do that? Yes I probably would, if it were void of commercials. Would I be willing to pay that much every month to live stream NBC programming? Not a chance. It just doesn’t make economic sense. I know Sling is advertising á la carte programming, but the last time I checked out their service, I was underwhelmed..Version: 5.9.2

Worsens with Every ReleaseAs a big fan of ProFootballTalk (PFT) content I would check for new stories multiple times a day using their app. Initially when NBC took over everything was fine, but then they started consolidating a lot of different things together and with each change PFT got worse. At this point it’s essentially unusable. First, you have to find it buried amongst all the things I don't care about. Once you do the navigation is painful: * Only two story headlines visible at a time * If you click to read any story, it doesn’t let you navigate back to where you were in the list. Instead it puts you at the beginning of the list. * When trying to read a story the content is often cut off so you can’t read it all. So you have to navigate back to the list, find the story again, click to load it again, and pray you get it all * When trying to scroll down to read a story it too easily navigates to the next story by accident * When trying to swipe left/right from reading a story you get mixed results depending on what you’re swiping on. Sometime swiping the header works (sometimes not). Sometimes swiping the text works (sometimes not). Never does it work to swipe where there happens to be an image. * Sometimes stories don’t load at all, even though my connection is excellent * When scrolling the headlines, there are duplicates of the same story At this point I barely use the app anymore because of all these bugs, and instead wait until I’m on my laptop..Version: 8.2.1

Great content overwhelmed by advertising and bugsI read downloaded this to stream the Olympics . the layout is great where you can watch full replays of pretty much every event but the entire experience is ruined by incessant commercials and other bugs . The advertisements are literally often longer than the actual content. I just sat here watching probably 3 to 5 minutes of commercials that I could not fast forward through to see one minute of the event followed by another one minute of commercials. Also, the app is buggy when it comes to returning to watch an event that you didn’t finish. It will often freeze when trying to resume where I left off, or simply start over at the beginning. When this happens the fast forward tool on the Roku version is horrible, taking several minutes to get back to wherever it was that I left off in the program, and when I finally get back to where I left off I am subject to watching probably five minutes of commercials right off the bat..Version: 8.5.1

IVE BEEN SCAMMEDI’ve wasted my money and my time this season. I’ve had problems with your app last season but the auto renewal made it so I purchased another season through you guys so I thought I’d stay positive and try to enjoy it. Of course everything goes wrong. I always get play back errors telling me to check my service provider or whatever. I’m trying to watch the most important match of the year for me, the whole reason why I had the app in the first place and of course there’s an authorization failure and I can’t even watch the game when I paid for the whole season!!!! This app is crap and honestly I don’t understand why I even thought it would be able to work better then before. I feel like I’ve been scammed especially because I was charged with an auto renewal, couldn’t watch any of the games on the actual app and had to down load the sling app because it actually let me watch a game! My experience with this app has been nothing but terrible. I literally feel like I’ve given you guys money for nothing.Version: 7.2

The worstEvery time this app updates I get some hope. But I’m rarely home so I depend on it to watch Stanley cup playoffs and I can always count on the app to freeze multiple times during the game, which forces me to force quit and restart the app, which is when the app then forces me to watch an ad as if I hadn’t missed enough of the game. I’m getting 250mbps downloads and yet somehow I’m minutes behind in my games while streaming. It will also randomly skip a good 30 seconds backwards in a game leaving me that much more behind. The user interface is awful on Apple TV and makes it difficult to select what I want to watch. When selecting a game on my Apple TV they will first play an advertisement which promptly freezes. If I’m lucky, I can hit the play button and finish the ad, most of the time I’m not lucky. If there were any other way to watch the Stanley cup playoffs I would gladly delete this app and never download it again. Oh, and if that’s not bad enough, nearly once a week I’m told that I’m not paying for the content I’m attempting to stream and then I’m forced to log out and then back into the app to get it to work. Thanks for nothing NBC. P.S. All of the NHL announcers for NBC are horrid. Yes. All of them. #FirePierre.Version: 6.1.2

AwfulThis app claims it works with chromecast it doesn’t. No one at this company actually cares about the user experience. This is the only app that disconnects from my cast ever 10 minutes. In order to start watching the game again I have to disconnect my cast, closet out of the app reconnect the cast and watch your ad all over again missing 2 minutes of the game. This is the only app that doesn’t stay connect to my chromecast. Keep in mind I have my chromecast hardwired into my router with Fiber optic internet. I have zero connectivity issues with anything. Yet this app always losses the game when I am casting. So instead of being able to watch my team play on my 55” tv I have to watch it on my tiny 5” screen. They take weeks to respond to your email. In hopes you forget about the issue! And of course they made it so they are the only way to watch the premier league! Now they can charge whatever they want for a broken product! They claim to be sport fans but if this was true they would have an app that actually worked! With the amount of money they make it should be flawless! At the very least should always be improving!.Version: 7.4

Greed ruining a great sportNBC is a joke. Their coverage of the Premier League is shameful. Lets not forget sports are for fan enjoyment and for the regular working class person to enjoy , not to be exploited and squeezed for every cent possible. They are very much “american-izing” this game by making it persistently more and more costly. Pay a premium to watch 4 games blocked out of your favorite team. Then the website doesnt even consistently work so you miss parts of the game and in some instances, the end and crucial part of the game. Pay the extra premium and you cant even watch the games until on the west coast , 6 pm , when it airs from 4 am to 12 pm that day. Their excuse for this rate is all the extra garbage content like men in blazers and the side show called the fan fest. I feel sorry for the 2 robbies being caught up in the ridiculous side show antics. I dont feel sorry for kyle because he has no soul clearly. Rebecca, sigh. 65$ to watch games late and try to avoid spoilers all day, and to simply see 4 games of your team the block for more money, and to add insult to injury , the content freezes and cuts off at the designated end of game time regardless of how much of the game is left. Shameful quality and conduct ruining this sport in the US..Version: 7.4

Latest update is awfulUpdate - The app is still broken several weeks after I posted this. Tap the icon to show the video ad picture-in-picture. Tap it again and the video goes to portrait mode and stays the same size so half the video is off the screen. there’s no way to get it back k unless you force quit the app. I missed a goal as a result of this (not just 1/2 the goal because the ball went in the net off screen. Many mor issues than this. I just tapped the “full screen” icon during a commercial. The video flipped to portrait mode even though I was watching landscape. I would have tried to tap the icon to see if it went back, but all the controls were gone. Another force-quit. So I had to watch the commercials again before skipping to the 50th minute of the game(well, 2 sets of commercials because I had to skip past halftime). I actually stopped watching the game after the 3rd glitch. I was spending more time watching commercials than I was the game. I don’t know why they decided to rewrite this app. The old version worked. This one doesn’t most of the time. If you do get it to work, don’t touch it. Bad things will happen..Version: 9.2.0

Not interactive at allUsed to be able to minimize the screen while stats on the side, rewind 10 sec, easily rewind/forward. For the 8/31 stage I could not even watch up until 9/1, for what ? Already Monday with a job and the new stage so it ruined my Sunday that was exclusively planned for a ride done early that morning and ready at 10 am to watch it avoiding to know the results. Or for example I’m the busiest at work up to 7:00 PST, between 7:00-8:00 I’m capable to have it on the side but it is either live or replay which I would prefer to rewind the live version but not watch the end then at home watch the end of it, but at home I already know the results . It removes the fun and at work I lost most of the detail as I am only watching at the background. Pretty much I get the same by just having the app at my phone with out paying the hold pass/ and both of the transmission at home or via my spectrum app that lets me watch the Chanel anyway You cannot study the course or see the team Jerseys and the team, etc..Version: 8.0.7

Seemingly on a downward pathThis might be the first and probably the most used app on my phone, but I might not keep it much longer with the current state as it’s getting to difficult to use consistently. Some issues I and friends have run into: - “Gold” games require an additional fee. I guess I can understand this, you can still usually see 50%+ of the games for free, so ok. Price is a bit high for what you get, in my opinion. - Inconsistent issues. Depending on the device, internet provider, and even just the day/time, you might not see a program at all, you might get an error message (for example, “you don’t have this channel, contact your provider” and your provider confirms you do have it), or you might have it fail to load with no explanation at all, just a spinning wheel or frozen screen. - use of old technology. I don’t think any other streaming site that I’m aware of still uses flash, which is being retired in a year, but this does. It prevents use on some devices and isn’t intuitive to use on those that can. - customer support. After fiddling with workarounds for a couple years I finally reached out to support, and after the initial “did you try turning it off and then on?”, my emails have not been returned. Problem is, over the past few months (after being a user for years), these issues have gotten noticeably worse, sometimes from week to week. Bummer to see one of my favorite apps headed in a bad direction..Version: 7.2

This is why we can’t have nice things…I cut the cord with my cable company about six months ago and haven’t missed it at all. Until now. I really wanted to watch the Olympics. I was very excited when I saw that I would be able to watch through NBC. I have been a loyal NBC viewer for most of my life time starting in early high school when I watched the today show every morning. Fast forward to now and I am unable to watch more than 30 minutes of Olympic coverage on the NBCSports app without signing up for a cable contract. And apparently most of those minutes seem to be commercial breaks. I’m sorry, NBC. I have loved you for a long, long time. It makes me sad that you don’t love me back enough to let me watch the Olympics on my cell phone. I guess I just don’t understand why paying for my Internet connection is not enough, and apparently I should have to pay another 150+ dollars per month to a cable company. I would also just like to say that it was the first time that I have ever actually left a review for an app. That’s how mad I am..Version: 5.9.2

Don't Use This App If You Want to Keep Watching Other ThingsWhy doesn't this iOS app just use the TV subscription authentication built into iOS? Instead it uses its own which keeps logging out. When I tried to log in it wouldn't accept my second attempt, because I typed it in wrong the first time, and it kept trying again on my old attempt. Eventually it got my account blocked from my TV Provider and now I not only have to create a new password, but I have to reconnect to every app I'm already connected to. Keep in mind that I was already connected to this app and if they just used the built in verification through iOS like some other apps do, like Fox Sports Go, it would all be current without having to block my account. Oh and after doing all of that NBC still can't get authentication right. So after changing my password I'm logged in the on other apps again but NBC's authentication takes me to my TV Provider account management page instead of authenticating me..Version: 6.1.1

It’s not you, it’s meI have been happily subscribing to NBC Sports Gold for the Pro Motocross races for a few years now, with no complaints. So happy with it that I bought an AppleTV (4Gen) so that I could download the app, that wasn’t available through the Samsung Smart TV App Store, so that I could watch the SuperCross and Pro Motocross (subscription) on my tv rather that connecting my laptop to the tv to stream. Well, three races into having this AppleTV and everything works better than I could have expected except for NBC Gold. Oh wait, is it because you killed the Gold app and waited two weeks to send an email outlining the change? Maybe I missed the first one? Switch to NBC Sports app and login to my Gold profile, still doesn’t work. Maybe it’s me? Contact support, “Have you tried restarting the Apple TV or deleting and reinstalling the app?” How about yes, that’s why I’m now reaching out to you because the layman troubleshooting didn’t work, I need real support. “Well, all is fine here, why don’t you just return your AppleTV and get a Fire Stick. They seem to work much better.” Really? Does anyone give a **** about customer service? Are there still CSI scores? Does management know how poorly the product is being offered and supported?.Version: 6.0.5

Why am i not surprisedI have wanted to give a review to this app for so long but every time I thought i was the only one with issues so I don’t. Imagine the look on my face when i saw all these negative reviews. I’m like i have not been crazy at all. As a premier league fan i wish there were other networks that showed the premier league in the US so we can be done with this drama and bad broadcasting. Imagine waiting all day to see a game and in the middle of a soccer game these people bring on some random NBA or NHL game. I have had this experience many times than i can ever count. Its super frustrating and very sad because if you wanna be the only network that have rights to show these games please make it worth our money. I wish there were other options to watch the games but their monopoly allows them to do whatever they want and looking at these bad reviews and the bad state of the app i think they don’t even care enough to read these reviews and do something about it. What a shame..Version: 6.0.3

Forced experienceForced to watch commercials, forced to scroll past things I don’t want, forced to scroll one day at a time (it takes me about 20 taps to get to the content I paid for), forced to remember where I stopped watching a replay (and then forced to watch a commercial again before I can skip to where I left off), and forced to restart/re-enter credentials/re-activate my device/select all the pictures with traffic lights in them/check my email for an activation link...my dinner got cold guys, I don’t have the time, and I’m questioning if it’s worth paying for. Once I get in, it’s good; but I have to do 100% of the work - you could have basically given me a long sorted list of text links and it would be about the same mental effort. If any of your UI/UX / customer research / app design / product managers / MBA’s have LinkedIn profiles, I would suggest seriously considering whether you should list the NBC Sports app as part of your work history. If your resume ever came across my desk and you listed this app, I will have a lot of questions for you as to why you think any of this is focused on your user. And don’t get me started about how I have to pay for 3 different kinds of TV if I want to make sure I can watch all of the sport you offer. I mean, I just don’t need sports this bad..Version: 8.1

Horrible appI’m an avid race fan and haven’t missed a season of Supercross or motocross in years - till NBC sports took over with their “gold package”. Now I’m limited to streaming the race coverage from my cell phone/iPad which isn’t the greatest for streaming a live event because the picture constantly gets pixilated. Our smart TVs don’t have the option to download the sports gold app because it isn’t compatible with most smart TVs- answer I got was “go buy an Apple TV” so I could stream. I’ve still yet to find what additional coverage they offer other than qualifiers, and commercial breaks are typically a 5-10min break in coverage where you get a LIVE Birdseye view of the inside of the stadium with nothing else. At least when it wasn’t a “premium package” you had something to watch and we’d much rather view commercials than staring at a basically blank screen. I’ve experienced so much frustration with this horrible app and wish NBC would stop ruining the race coverage with their “premier app” that severely limits people’s viewing capabilities. I’d give ZERO stars if I had the option..Version: 8.0.4

Horrible for sportsI’ve used this app over the past 4 years and am highly disappointed how buggy it is. The app will close out on you forcing you to restart the app to watch the 30 second Honda ad over and over again. I’m always unable to watch a full segment of the game because I’m either being interrupted by the closing out of the app or while watching the game it gets stuck in this 10 second loop. Even when you hit the live button it will refresh then go back to another 10 second loop of sports action forcing me to close out of the app; once again making me miss the action of the game because I’m forced to watch another 30 second ad. By the time it starts working again they’ve gone to commercials. Then you better hope the app doesn’t get buggy on that part because you’ll be stuck in this constant loop of watching the game 3 minutes at a time, closing out of the app, watch the same 30 second Honda ad over again, being stuck in the 10 second game action loop. The cycle never ends and it is frustrating especially when you want to watch your favorite sports team play. The app is absolute garbage!.Version: 7.2

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