Everand: Ebooks And Audiobooks Negative Reviews

Everand: Ebooks and audiobooks App Complaints & User Negative Comments 2024

Everand: Ebooks and audiobooks app received 165 complaints, negative comments and reviews by users. Have you ever had a bad experience using Everand: Ebooks and audiobooks? Can you share your negative thoughts about everand: ebooks and audiobooks?

Everand: Ebooks and audiobooks for Negative User Reviews

✓ For wealthy people onlyThey also have scribd and have now split into two apps. It was always difficult for me to access content but it's now worse than ever. Unless you can afford unlimited data over 1gb don't bother to subscribe. I have been trying to listen to a book since Saturday and it keeps buffering and it doesn't allow me to listen to the book so ended up downloading Libby which is for free and never had issues using it. I will give it to the end of the year to see if it improves but it's simply useless and by far the worse app that I'm currently using..Andthisone?Version: 13.18

✓ Serious billing IssuesThe app worked fine the first month. However when the time came for subscription renewal it billed me twice through the Apple subscription service. When I raised this query with Apple, they refunded the extra billing, however now the scribd app is not recognising my subscription??! Tech support from scribd has been average and they can’t or won’t solve the issue..Phil RubixVersion: 12.6

✓ Don’t download just get audibleThe reason this app is such a review is because it was free and now it cost money screw Everand don’t buy it audible does the same thing for a cheaper price and has a bigger variety.Total dog poopVersion: 14.3.2

✓ False advertising by companyThis is not a review of the app, but rather the company itself as ‘unlimited’ does not mean ‘unlimited’, which constitutes false advertising. Once a subscriber has reached a certain limit each month, the availability of books, etc. drops dramatically (e.g., saved list dropped from 279 to 29 and the search return of a certain term dropped from 20375 titles to 151 titles) until the next billing cycle..Reviewer123!Version: 13.2

✓ Some things I love; Some things I hate.What do I love? I love that both audiobooks and e-books are available, as well as sheet music, podcasts, magazines and so on. What do I HATE? I REALLY hate that there is a built-in mechanism whereby if you start a series, you can’t read the next book in the series until NEXT MONTH! I guess they are trying to keep you subscribed for months on end until you read the entire series. But it is NOT GOOD MARKETING. I do NOT like to be kept waiting a month for a sequel, There are PLENTY of Great series in Everand; I would be perfectly content if I could read the whole series through, from beginning to end, and then start ANOTHER series offered by Everand!!. As it is, with these RIDICULOUS restrictions, I’m seeking the sequels elsewhere, and will likely leave Everand for a provider who understands the need for avid book readers to read without interruption. In truth, this unfortunate aspect of Everand constantly reinforces that they are here for their pockets; not for their customer’s enjoyment or satisfaction..EscapistFreakVersion: 14.3

✓ NOT Unlimited at allEvery month you WILL be limited. EVERY SINGLE MONTH. I was in the middle of a book when I received a message that the title was no longer included in my subscription. That was the last straw. It is false to say all over your advertising that this service is unlimited when it is not. Please stop insulting everyone with your replies to this type of feedback with a ‘sorry we can’t control...’ because you absolutely can control this. You advertise an unlimited service but have built in limitations which are lifted only once the monthly subscription is charged!!!.BarnhensVersion: 10.17

✓ Won’t let you read past half way. Frustrating!I signed up to Everand in order to read a book that was not available on Kindle. After 2 days of reading and reaching half way through said book I can no longer access it as “this title is not available with your membership”. Having downloaded the book and having an active subscription is not enough on this app, they will remove publications at any time including while you are in the middle of reading. Useless and frustrating, save yourself the money and use another reading service - you’ll need to anyway if you want to get past the half-way mark..AlicatmcaliVersion: 13.19

✓ Be prepared for a lot of frustrationThe selection is quite good, and I want to love this service, but it has a fatal flaw. When listening to audiobooks, the app advances to the next chapter maybe 50% of the time (if that). At the other times, it freezes, skips backward in chapters, or just locks up with a message of “loading” (whether or not the audiobook is downloaded to the device). I am running an updated app on a brand-new iPhone XR with tons of free space. The app has been like this for a couple years, through many updates. It was like this on my last two iPhones as well. It does this with every audiobook (I have listened to dozens). If these inexcusable and usability-impairing issues could one day be fixed, this could easily be a must-have. For now, just be prepared to deal with these issues. To manage, I close the app and restart it every 5-10 minutes, often sorting through my whole list of audiobooks to find the one I was just listening go and trying to select the right chapter out of the table of contents. I keep the service because I listen to more audiobooks than my audible credits will ever allow, but it is extremely frustrating and just nonsensical why these software issues have persisted for so, so long..M88keyVersion: 9.7.2

✓ Deceptive AFIs it unlimited? Yes. With a giant asterisk. Only use this if you don’t care what book you read next. If you want a genre, or heaven forbid, a series, skip this app. They’ll let you rad the first book in a series. Maybe a second. Then it’ll disappear the rest. Next month I started two seperate series at once. Read one book, then the other, they disappeared the entire GENRE after the second book. They’ll say those books rotate on availability. Yeah, they rotate until your next payment. Deleted just for the dishonesty.B-Boogie13Version: 12.20

✓ User beware, “unlimited memberships” are not actually unlimited!My unlimited account is consistently shut down each month after week 2 or 3 because I “read too much”. They don’t notify you when you’re approaching your “limit” nor will they explain how many books you can technically access on an UNLIMITED membership before they shut you down until your next billing cycle. As a student who uses Scribd for school assignments as well as for pleasure reading, it is extremely frustrating to sign in to Scribd and not be able to open the books I’ve been reading and using for school assignments. They are known as the “Netflix of books” but thankfully Netflix doesn’t charge me full price and then shut down my account each month because I watch too many movies. “Unlimited” memberships are very much LIMITED, so don’t read too much or else you’re paying for nothing! They try to get around the fact that their cheating their customers by saying “while all of our titles may not be available, there will always be something available to read” but what they leave out is that by “something to read” they mean books that are 100 years old and are also available for free on every other platform because they’re free public access books like Gulliver's Travels and such. Nothing I would ever want to read nor PAY to read when I can access it for free everywhere else. Scribd is amazing for about a week or two, then it’s just a scam that takes your money without providing what you paid for..War Eagle To The WorldVersion: 9.12.0

✓ Not UnlimitedI joined Scribd for audiobooks. I was led to believe this was unlimited. I would start a series just to be blocked from accessing and completing after the first couple. I am cancelling. Not worth it for me..GFS6123Version: 10.20

✓ Fur coat, no knickers.Go this as a birthday gift. Embarrassed that a friend wasted so much on what should have been a great present. However, reading is far from unlimited, and the limits are not transparent. If you want to choose what you read don’t waste your time. Selected items almost always appear as ‘available next month’ but when next month comes it will either no longer be available on Scribd or shown as not available for a further month. Do they have only a very short window of access to publications? Search an author e.g. Hilary Mantel and you expect to see a list of her titles. What you get is ‘similar books’ and uploaded samples. Free books on Kindle is better, without a hefty charge. Many things I have read via Scribd were Project Gutenberg books! It seems to be set up to conceal the shallowness of content, e.g. no authors A-Z or ‘see all fiction’ and I have not been able to influence what it recommends to me - ‘books about cats’ features prominently, yet I have zero interest in cats and have not clicked on or searched for them..OldtoyVersion: 13.11

✓ MehDon’t get me wrong. I love this app and having so much stuff at my fingertips. Except right now it’s been frozen for over a week and I can’t get past the main page. I have to use the site which won’t work when I don’t have network coverage. Also their customer service is the slowest I’ve ever encountered. Literally sometimes a month to respond to me with a semi-useless resolution. Ticket number is 3101230.Jorock6342014Version: 10.25

✓ TERRIBLE APPIt stops. It crashes. At least 50% of the time. My free library app is worth five times more compared to this paid subscription app. Don’t waste your money..Sidneystjames13Version: 14.3.2

✓ Where is the selection?Other reviews have highlighted the audio dropping inexplicably, so please be aware before downloading. I listen to sci-fi and high fantasy and the selection just isn’t there. Be it from well known writers (GRRM, Robert Jordan, Goodkind…) to newbies like C.L Clark. When Scribd gets a deeper library, I’ll be back. Until then, I can’t recommend this to anyone..InkedCharmerVersion: 11.25

✓ It would be great if not for all the glitchesI loved it for years and was a solid fan but in the last year it’s had so many problems that I’ve started switching back to audible. The app glitches constantly, either by the audio you’re listening to going silent all of a sudden and once this starts it will happen every 5 mins or so and then gradually increase in timing, or the audio glitches by just skipping a second every 45 seconds or so. The other thing is that your audio options aren’t actually unlimited, despite what they advertise. If you listen to too much of the same type of thing or the same author you will find yourself restricted so you can’t get to that stuff again until the next billing period..BrookethechickenVersion: 12.21

✓ Dishonest & GlitchyI had subscribe to the service for about five months or so then decided to cancel recently just to find out the date it cut me off a day early. I just needed to save some money recently so I decided to cancel for a short period of time but I’m not sure I’m coming back after my experience. During the time I subscribed, I kept having issues that the audiobooks I wanted to listen to were unavailable until the next renewal date. I would still have 10 days left on my subscription and find out that I couldn’t listen to the next audiobook I wanted to listen to in the series because it wasn’t available until my next subscription renewal date. This happened three times and it was very annoying. While this service may be cheaper than Audible, the aggravation may not be worth it. The app is also glitchy. I had times when I would answer the phone and the audiobook would still play in the background while I was trying to hear phone calls. I would set up to play the audiobook sometimes, and it would just cut off by itself while I was driving. Which is annoying because I live in a hands-free state and can’t go back and reboot the app. The glitches seemed to happen more often after I decided to cancel for a little while. The audio player with clothes for no reason in recent weeks and I kept having to stop what I was doing to reopen it just to get it to play again. Probably won’t renew now after the recent experience. You should shop around..Fix-thisVersion: 12.19.1

✓ Enough with the updates!Every ‘update’ brings more and more problems. Search function currently not working and books won’t save properly..Petone UdyVersion: 9.11.2

✓ Keeps crashingI like the app but now it keeps crashing please fix it.😡😡😡😡😡😡😡😡😡😷💩Version: 10.14

✓ Charged me after cancellation.I had a free trial. I kept it a few months, then cancelled. However, it proceeded to continue charging me despite having cancellation confirmation emails! Had to go through the credit card company to stop the charge. Appears others have had this issue too..Nkd1989Version: 14.3.4

✓ Not as unlimited as they affirmIf you have read or listened to one or two books from the same author, the rest of that authors catalogue is then cut off until your next payment goes through. This is pretty ridiculous and there should definitely be a premium subscription option where this does not happen, so extremely frustrating when you are getting into a series and then have to wait a month before you can continue it..RhiRhi84Version: 11.7

✓ Problematic audiobooksI’m on a free trial of this app, and I’m impressed by the concept of unlimited downloads. However, although the ebooks seem to download smoothly, I’m having problems with the audiobooks. I have enjoyed one and I’m midway through another one, but I can’t seem to be able to download any more. I use audiobooks much more than I do ebooks, therefore this glitch is a concern to me. If they fixed it, I definitely would pay for a subscription. As it is now, I’d rather stay with Audible plus the free service from my library, as I know at least they are reliable..Catseverywhere74Version: 9.7.1

✓ No night modeWould be better if it supported night mode. At the moment the app’s splash screen has a bright white background. The home screen is bright white. Once you open an ebook there’s an option to use night mode for reading, but it’s not consistent (see above). Magazine articles don’t support night mode either. So please work in this, it’s nice to keep things dark for reading at night..EDust_Version: 10.3

✓ Absolutely poor quality and dreadful customer serviceApp keeps crashing every three minutes Customer service doesn’t resolve the problem just waffles on and doesn’t action my complaints Books and audio books become unavailable after two weeks after the start of ones subscription and then they become available again for two weeks, and it’s not for the reasons the company states After over two weeks still waiting for the company to resolve the issues already reported Hardcore x rated pornographic photography is available including to minors - and you can’t flag it on the app, and what is stated online isn’t available Search engine always has unrelated items , type in Ancient Greece and you get jfk ! Did he hang out with homer ??? App claims I’ve exceeded my download limit on another device, even though I’ve only used one device to download item two, so many audiobooks are not available for me to listen too Saved items become unsaved either instantly , after logging out, deleting the app or after a period of time In all absolutely garbage. Even starting a trial can generated over 200 books becoming unavailable till the company has your monies after a couple of days of joining and downloading the book doesn’t prevent this.JammermaisyVersion: 10.18

✓ Frustrated with the changesWhile I’m very not happy with the update and the new limits I can sort of understand, however, the fact that I can no longer access the library of books to even look up what will be available when things reset is infuriating! Is that something that can be changed?.Frustrated x500Version: 14.3.2

✓ Great service, bad appThe library of titles and subscription model make it worthwhile, even if the rotating availability and opaque limits on “unlimited” books are sometimes frustrating. The problem is that the app is so glitchy as to be unusable. It crashes randomly while listening or reading, search often freezes completely (when it does work, it’s very slow), when you try to visit your Saved titles, it regularly shows nothing (even though you have a few dozen saved titles. Also, there are a lot of issues that arise from a lack of transparency about titles not available in certain countries (e.g. I keep getting notifications every week for a magazine I saved when it was available in my country - now it’s not so I can’t access the title or turn off the notifications)..Boomer_Version: 12.22.2

✓ NOT UNLIMITED-Used to be a great ap-now it’s CRAPI’ve been a scribd subscriber since it first came out and it used to be amazing-even with a limited library the selections were enough to keep me entertained. Last few months they’ve started throttling my audible books every month to a seemingly obscene extent. When I brought it up to customer service last month they insisted I wasn’t being throttled but it had to do with licensing agreements and release dates for “certain titles” which is BS ... thing is there’s no way to “sample” an audible book without them dinging your usage-so if it’s a crappy book and I quit listening 5min, magically all the titles that WERE available prior to my preview are no longer available until the following month. You can’t convince me that’s not throttling-so “unlimited” audiobooks only applies under Scribd’s jacked up definition of the term. Ridiculously insulted at their scripted response from customer service trying to justify their methods and understand completely why you can’t CALL a customer service line🙄 you can only email and wait days for an unsatisfactory response. The product was way better at its conception. Gonna cancel my Scribd membership and double up on audible-at least they are transparent about exactly what you get for your money, you can preview a book before it counting against you, and if you have a concern-you can talk to a live person that actually values their subscribers and will do the right thing!.Grassyhoppar1Version: 9.3.1

✓ Great service, poor appI love Scribd as a service I think it’s great in terms of variety it is fantastic and I love that you aren’t limited to a certain amount of books, I have accessed lots of great reads on there. Despite this, the app just does not work for me! I can’t access my downloads without data and it takes so much effort to access any saved books as it takes a lot of time to load- having to close and reopen the app multiple times even when using wifi. It also randomly shuts off when listening to audiobooks and takes ages to restart them. Overall I would recommend using the website on a laptop or something when at home but obviously this is not ideal for on the go which is disappointing..NotoverlyinterestingVersion: 10.18

✓ Books wont download and Poor customer serviceWhen i click a book to download it says queued and then just disappear. This is really annoying and frankly reduces the usefulness of the app very much. I dont see the point of having a scribd account and paying for the service if this cannot be fixed. I wrote to the developers through their contact us link in the app and its almost 3 weeks and no reaponse. I dont see much option but to just discontinue the subscription and delete the app. Thanks for your response. I haven't receive a ticket number when i sent my query. Could you please advise if there is any other ways to raise a query other than the 'contact us' option in the app..SmithMorriseyVersion: 9.3.0

✓ Technical IssuesI love this app. Decent price and a good selection of content. However there are so many technical flaws that I’ve never had with, say, audible. Sometimes when I’m listening to an audiobook it will just randomly quit out of the app, even if I’ve put on the sleep timer. Recently, audiobooks will only play if I’m in the app and if I exit (even if it’s still running in the background) they literally just stop and don’t play until the app is physically open on my screen..MynameisaeonieVersion: 10.17

✓ Not unlimitedIf you listen to more then 2 books buy the same author in the same month, for the rest of that month that author becomes unavailable. And all you get from support is bull-plop. Beware NOT unlimited..Maxim-005Version: 11.2

✓ Love, but some bugsScribd is my favorite app. I got the trial several months ago to look at some pdfs, with the intention of canceling it after, but then I realized that it has audiobooks and I’ve used it every day since. There are, however, a couple of bugs that need to be worked out. For one, if you ever pause the book you’re listening to, the app almost immediately closes in the background. So, if I pause it to talk to somebody, and then go right back, I can’t just hit “play” to resume; I have to actually reopen the app and wait for it to load, and then start listening again. The second one is that audiobooks have a common tendency to skip back when you are away for a while—sometimes skipping back more than an hour. I’ll be listening one night and be, say, 5 hours in, and then I’ll come back the next day to find that it has reverted back to 3:45. This is very frustrating because I listen frequently for short stints, so if I am listening 4 different times a day, and, every time, I come back to find I have to skip forward 30 seconds at a time to find my place again, it takes a good 8 minutes every time to find it. Giving one star until the problem is resolved, then I’ll update to 5 stars..P.JuhlVersion: 10.25

✓ Titles disappear without warningLove this app but it’s really disappointing how so many of the popular titles disappear without warning, and you’re left with only really obscure titles to choose from. I understand that Scribd has a rotating library and that there are limits in place for how many titles you can read per month, but I find it really frustrating that they can’t at least give you some warning about which titles you’re going to lose so that you can plan accordingly. With just that small fix this would be one of my favourite, most used and most recommended apps.KatiereadsthingsVersion: 13.13.4

✓ Good app but…I didn’t know this existed till recently, I took the free 30 day trial and I have used it to read books I can’t read elsewhere. I would have given it more stars if it wasn’t for the fact that two of the books I’d been reading had been removed/made unavailable WHILE I was reading them— what’s that about?! it’s a shame really as I thought I’d finally found a decent place to read and subscribe too, however I won’t be keeping my subscription now, not if I’m not getting to finish the books I’m already reading before they’re being removed and I read fast, but..Leighjenny98Version: 12.6

✓ Forced installContent on web site tells you after a few pages to "finish reading in app". Extremely poor form..WanionVersion: 3.8.1

✓ Not Unlimited & Copyright InfringmentIt is not unlimited you get to read/listen to a couple & then you are cutoff until the following month because 'there is a rotating list of licensed books that changes month to month to ensure authors are paid fairly". Conveniently the licensing issues get worked out the day you make your next payment. Best part is they have been sued numerous times for copyright infringement & consistently put up other people's work without paying them a dime. I also checked out there cookie settings the 'Do not Sell My Personal Information' toggle is listed at the bottom of all the other selection choices. You have to deselect all the other ones & toggle that on. Clearly done to trick people who are not paying attention. Speaking of not paying attention: I just cancelled my subscription. They make it seem like you get it done in one click really you need to scan the entire page to find a second cancel button then go through numerous pages with misleading wording to finally cancel the subscription. Bet I will be continually 'accidently' billed like a lot of other reviewers too..WaggleSticksVersion: 13.17

✓ Has been fantastic until recentlyI have been a Scribd subscriber for quite some time and have never had an issue with any aspect of the app until recently. Documents have started “ending” on the penultimate page and sending me straight to the “title read” screen. Very frustrating when trying to work with a client and read sheet music etc to the end (the final page is incredibly important!). Having reached out to Scribd, I was told that developers were aware of the issue and would have a fix in the next update. This was weeks ago and the problem persists. I will be seeking a refund of my subscription owing to the fact that I can no longer use the app for it’s intended purpose..AHepVersion: 9.8.1

✓ Just get a public library cardIf you read sparingly (1-3/4) books/magazine a month this service will be fine. I joined during the middle of winter to provide some entertainment and escapism during the dark days and to get through some stressful family moments. In these periods I read frequently - too much apparently for scribd. Any magazines or book that I borrowed briefly to preview seemed to count against my item or pages (not sure which way the company limits users as they don’t disclose your limits) which then led to me being unable to finish books I was actually reading. As I read, more and more items from my wishlist would disappear to the ‘available soon’ (can’t remember the actual title) and I would be unable to access these - which eventually consisted of my entire library - until the next payment cycle began. Seriously, just go to your local library and sign up for a card and use their ebook services. You probably get a greater selection and you will never read “too much” in a month! I hadn’t had a library card since childhood, but this experience left such a horrible impression on me that I finally made my way back to the public library. Don’t waste your time or money on this service if you read regularly..Song of a SirenVersion: 12.11

✓ The app has lots of content. Playback is bad.I love the content ! Audio books are key for me. However - the app will continually “buffer” a book I’ve already downloaded and go back to the absolute beginning of the book - I lose where I am in the story and that is beyond annoying. Doubt I’ll renew my membership due to this. Really not worth the effort of spending minutes every time I open a book to figure out where I am..TzetzegurlVersion: 14.3.4

✓ Switching back to AudibleThe audio playback issues are driving me mental. I’ve followed all the problem solving steps and the playback still keeps failing on iOS. I can see from the reviews that these problems have been reported for months with no resolution. I’ll be switching back to Audible so I can get a reliable service with a good range of high quality recent releases..Bonski999Version: 12.22

✓ Getting frustratedI love scribd, I really do, but for those that have time to listen to multiple books this service is starting to go downhill very fast for me. I usually listen to between 3-6 books per month, easy to stream while at work. 5 months ago I could get into a series and listen to it fully. 3 months ago I could get 2 books into a series then the rest would not be available until the following month. Now I can listen to the first book in a series and can’t listen to any in that series til the next month. I start a separate series and the same thing and the library gets smaller, and smaller, and smaller til now I’m at stuff that I guess is public domain so anyone can record and put it on here and the quality and speech is horrible. I still love this service for its ease and the cost is wonderful but I’m getting frustrated with how much it seems to be penalizing for listening. I contacted customer service, who were great, about this and they said it was due to the way they set up licensing with publishers. It’s getting to the point where my frustration is wearing me out more than it’s worth. I would gladly pay more for a fuller experience..Micah dunnVersion: 9.7.1

✓ New update limit increased and full of bugsProduct has been ruined! Content: Okay so I have listened to 2 books this month. Which counted to 15h of listening but at 1.5 speed so about 10h and now I’m locked out of most content. I have used my subscription within less than a week. I used to be able to listen to about 40h worth of content. 4-5 books. Now it’s 2. This new update is devaluing the product. I rather just pay £7 each for audiobook and own it with audible. Instead of £10 here and borrow them when “I’m not limited”. We should be given proper outline of what we pay for and how much content we get to consume for the subscription. Bugs: now the whole app also doesn’t load without any internet connection. Making the download of audiobooks useless. The migration of the new brand has been terrible. Lots of bugs, audiobooks are missing which I know should be there. Search is completely broken. Some button don’t even work. And the white player is ugly. I feel like this app missed proper quality testing before if was released. I work with apps all the time and we would never release something this broken. Any QA would detect these issues in test. I also don’t understand the new brand, it’s very eyes sore and bright the social account is so hard to look at. Killing my eyes sight. The name also is just meh. Nothing to do with books. I would have preferred if it stayed as Scribd and Everand was the documents app instead..Momobun123Version: 13.18

✓ This company is like tapeworms feasting on your credit cardI joined a trial on 31 Dec 2018 and closed it the same day. I received confirmation of closure by email. 2 years later I find they did not close it and have kept making deductions without sending any receipts. It looked closed on App Store, and isn’t in my subscription list. They refuse to disclose how many deductions they have taken and they will not make a refund. I can’t seem to stop them bleeding my account, even now. Scarily, the only way I found out is because my credit card is expiring. It’s a common story, look on Trustpilot. I still have no confirmation that they have stopped bleeding my account. I still have no receipts to know the amount they have been taking. Apple has refunded $108 but I think it’s only for one year, and Scribd said I may have multiple subscriptions. I can’t make it stop. I can’t cancel these subscriptions..0beliaVersion: 10.24

✓ Unavailable titlesI was loving this app so much. I used to listen up to 8-9 audiobooks a month. Then it will show “unavailable item” until i renew the payment. Now! I can only enjoy 3 audiobooks!!! What !! ?? It hasn’t been a hot minute since I renewed it!!.FairestzeeVersion: 10.21

✓ Service is great butThe app itself is a technical nightmare. My two most common issues are that the audio will just stop playing entirely and I have to restart the app in order to get the audio working again. Sometimes I have to close it multiple times and after 3 or 4 times will usually just give up and keep the app closed for a while because the audio just won’t come back. This is a problem whether the book is being streamed or is downloaded, and it’s not a problem with being connected to Bluetooth, as disconnecting doesn’t fix it. The audio is still there. You can rewind and listen to other parts or skip ahead and listen ahead but randomly there will just be a chunk missing that will only come back after restarting the app. The second biggest issue I’ve run into is that I will pause my book, the app will freeze when I go to start it again, and sometimes it will just start my audiobook from the beginning and have no bookmark or anything of where I was. Overall, I really like the service itself and have been a customer for over a year, but the app is always a point of frustration and I wish they would just figure these bugs out for good..V.El.Version: 13.3

✓ False marketingThis is not access to unlimited books. As soon as you come close to finishing a book in a series, all the other title of the series become unavailable until the next billing cycle. Plus it does the same to the majority of the same type of books. This is false marketing!.JazzyghisVersion: 12.16

✓ It’s great but beware the adult content.We enjoyed this app a lot the selection is amazing and my children ages 8-17 love audiobooks. However I was so disappointed how much erotica and adult material is on here. I just wish there was a filter setting so I could let them use the app safely. Also trying to cancel the subscription has been a nightmare..Ranchers ladyVersion: 14.3.4

✓ App needs workI’m using this mainly for audiobooks. The scribd content is great but the audiobook player is buggy. Takes a very long time to load on iPhone X, occasionally lost correct playing location from one time to next. The “back” feature is slow and made me loose the correct location more than once..Islander778Version: 10.14

✓ Limits reading after 2 booksScribed claims to be unlimited but took away my access to 90% of my saved books after I listened to 1 audiobook and read one short story this month. This is ridiculous. It's happened in the last three months of my subscription and I'm sick of it. I understand that you might have to limit a few books in order to pay for them, however, restricting most of my saved books makes it not worth having the app at all..BunnylucVersion: 13.15

✓ Hood content, poor app experienceThe magazine interface is very badly done. You can only see a random 30 mags from your follow list. The ‘more’ option, shows you the same 30! Your only other option is to go to the full list of many many mags but there you can only follow/unfollow and hope it’s shown in the first random 30 mags if you want to, you know, read it. If you are reading a magazine article and switch to another app, you expect that article to still be there when you switch back. It is but sometimes (and i think it’s based on some duration of time), the magazine it came from isn’t saved. If you want to read another article from the same mag, you had better remem the mag you were in and even more important: it’s still visible in the random 30 you have available to you (see point above). I assure you, this is not guaranteed. See a mag you want to read but you want to read another first? Come back to the main list, it has provably randomly shifted and the one you were going to read, not visible any more. Multiple rows of categories of suggested mags you have never read from but it keeps suggesting? All the more irritating that your followed list is locked to one row of 30 mags on the home screen and you’re looking at 100+ others you dont care about, have never cared about and will never care about. Devs: follow more than 30 magazines and see how stupidly frustrating your design choices are..Sjc_nevVersion: 13.11

✓ Beyond glitchy appThis app is so glitchy it’s ridiculous. Shuts down for no reason all the time, will buffer randomly for very long periods of time that no amount of restarting will solve (5-10 mins frequently on my iPhone 11 and is not related to my wifi, data plan, etc, I’ve checked all that). Also, there is no discernible rhyme or reason on how to choose books to listen to without losing access to other books for weeks at a time. I understand that to keep the cost low they need to limit popular titles but I’ll listen to 20 mins of a book and then be shut out from choosing 150+ other books in my cue. Again I agree limits to help keep costs low is fine, but there should be a tier system or something like that so you can choose what you want to have access to rather than this disorganized approach. I originally would have given it three stars because it is more cost effective than audible and other apps but the app interface and usability has recently really gone down hill to the point that I am seriously considering canceling, especially since audible recently introduced unlimited listening for a significant amount of titles..CourtnaymarieVersion: 10.18

✓ Has really gone downhillI used to love this app. Now, books will start strong, but then repeat passages and/or do not have the final chapter. The table of contents only has chapter numbers, not names, and if you try to add a bookmark, chances are good that it will add it then immediately remove it. I put up with that for the last 8 months because it’s still cheaper than Kindle. The kicker for what made me cancel my subscription this week after 2 years, though, is that I can be in the middle of a book, close the app, and come back to the app saying “Available soon on the 6th of next month!” Last week, that happened to ALL of the books that were not downloaded to my device. If you complain, they tell you, “Oh, you encountered our rotating library which is stated in the terms of use is a possibility.” 80+ titles on my list just MAGICALLY became unavailable because all of them were on the rotating library?! Yeah, no. 🙄 Plus, I noticed that some books on my list (still unavailable to be read b/c it’s not Feb 6th yet) were titles that I absolutely did not add. I’m switching to the library apps called Hoopla and Libby. I encourage others to do the same - both are free with a library card..😒🤨🥸☺️😞🙁😌😋🤩😀😔Version: 13.2

✓ Good and BadSo there’s both good and frustrating sides to this app. Good: 1. Its cheaper than audible or other services I’ve found- and most books I don’t really care to add to my library anyway because I’ll most likely only read or listen to once, so I don’t need the audible purchase option. Bad: 1. It says “unlimited” but in reality it’s only “unlimited for the first 2 weeks. After 2 weeks most of the books I have bookmarked (that were showing as available) will all of a sudden say “this title will be available on (whatever my renewal date is).” I sent a query about this and was told that it’s because titles are constantly rotating, but I looked on a friends app and the titles I wanted showed as available to her. It’s really just a ploy to get you to renew your subscription each month. Super frustrating!!! (Note: There’s still books available to me at that point, just none that I specifically want). 3. The player works well about 65% of the time. Lately it’s been stopping at the end of every chapter or jumping back two chapters and I have to re-find my place manually— also annoying. For how many books I listen to, it’s still the best deal though..Katcar36Version: 9.2.0

✓ Accessibility featuresFirst off I wanna say that I love this app. I recommend it to people all the time so that I can get the free months..haha I haven’t paid in months. My only issue with Scribd at the moment is that I am visually impaired and I currently rely on ebooks to read all my content. I like audiobooks it’s great, but I also like to sit down and read. My issue with Scribd app is that the font only gets so big and that’s why I can’t fully commit to just using Scribd alone. In the visually impaired community we do consume a lot of audiobooks so scribers great for that. But then there are other people who still like to read and increase the font but on this platform the phone only gets so big so it’s kind of annoying. It forces me to go back to Kindle and iBooks to read my books there because I can increase the font a lot larger than a Scribd has to offer. So that’s my reason for not given it five stars other than that everything is great I hope they can make that update I don’t see why it’s a big deal just increase the font in a new update.Demarco504Version: 10.12

✓ Underhanded Limits on TitlesI did a free trial and was initially impressed. I read 20+ books per month and this seemed like an inexpensive way to access more books. However, as you use the app they throttle your content without warning and make most titles unavailable until after your next billing date. It’s underhanded and annoying - I would rather have known up front about these limits before I made a “to read” list of 100 books, none of which I am able to read before my free trial expires. I’m going to keep this and pay for one more month to finish a series but then cancel my subscription. Additionally, there are copious amounts of illegal ebooks on the site. I would search for a work or offer and find it offered as an epub uploaded by a random user, not an author or publishing house. Book piracy is bad and detrimental to authors and it doesn’t seem like scribd cracks down on it very much from my point of view. There is no way to flag or report a pirated book within the app. (If you read this, please do not search for pirated books. Get a library card and request titles, maybe borrow a friend’s library login to see more ebooks, take advantage of free books on kindle and other platforms, etc. Pirating books disrupts the entire ecosystem of the book world, hurts authors, and can prevent your favorite authors from publishing more books due to a lack of demand.).JemidiahVersion: 12.8

✓ NOT UnlimitedThis app would be amazing if they were honest about the fact that after reading a few books, everything in my saved library became unavailable until I paid for the following month’s subscription. Apparently after an undefined and arbitrary number of books have been read (for me, this was only 4 books), you are locked out of accessing more books until your subscription renews. I would appreciate honesty and transparency in allowing their subscribers to know the number of books they have access to per month prior to being locked out of any books worth reading..Person111115478Version: 14.3.4

✓ Highly Restrictive Caps on Content - ThrottlingScribd throws a a lot of misleading terms at you (looking at you “rotating content”) designed to confuse, but the more you read or listen to any current books they put caps or throttle your content. You won’t know when it will happen but suddenly you won’t be able to read or listen to the next thing until a future date (next month). Scribd says well you can find something else then. Like you didn’t sign up to actually listen or read what you want instead of some cruddy piece of content they’ll actually let you access. Essentially they are cheap and instead of better contracts with publishers which would improve access for all they take your money and then throttle you. If you use Libby, Overdrive in conjunction you may be able to avoid also having an Audible account; but be selective so you can try to get your priority content when you want it. Careful with fallback titles while you wait tho, it can push back dates for the stuff you want without any notice whatsoever. Scribd, if you really want to please your subscribers, improve your publisher agreements, make your throttling caps transparent and stop using your shady language to hide what everyone already knows. Grow up and treat your subscribers better please..JcSstopVersion: 11.7

✓ Great service, terrible appI am grateful for the general idea behind Scribd, as a voracious reader who loves to read more books than he has the budget for, and listens to a lot of audiobooks. At the recommendation of a mentor, I gave Scribd a shot. In order to listen to some of the audiobooks I saved of books she recommended I read or listen to, I downloaded the iPhone app. And boy, let’s just say I’m quite surprised at how useless it is. In the first few hours of listening to the first audiobook I downloaded, the app turned itself off randomly at least 3 times. I know I didn’t accidentally hit any buttons, I had the screen turned off while in my pocket, so this is definitely an app thing. Then, each time I turned the app back on, I’d have to wait at least 15-20 seconds before my titles would show up again, and another 10 seconds or so before the play button would appear for the audiobook I was listening to, and when I’d turn it on, I’d find it not to be anywhere near the spot I had left off before Scribd decided to turn itself off. Other times I turn the screen off to put the phone in my pocket and the audio for whatever book I’m listening to immediately disappears and the book pauses. I guess years of listening to books on Audible with sleep timer turned on has spoiled me into thinking I’d be able to do the same thing with other apps like this. So, I’m not normally one to go and leave a negative review for an app I’m having problems with. I just delete them and stop using them usually but I felt like this time I needed to throw my experience in here just in case you guys want to fix these glaring issues. I would love to keep using your app if it ran much more smoothly than this. Thanks for reading..Macho SpiceVersion: 10.12.1

✓ I can’t use apple magic trackpad to turn page.I can’t use apple magic trackpad to turn page..Won YooVersion: 14.3.2

✓ DisappointingI subscribed because I listen to a lot of audiobooks, and wanted a borrowing service rather than an offering like audible. However this isn’t truly unlimited, in this case unlimited just means that there is always something you can listen to not that you can always listen to anything in the library whenever you want to, and there is no indication of what your monthly limit is or when you are going to hit it, so having listened to the first few books in a series I suddenly couldn’t listen to any more until the next billing period started, so clearly some audiobooks are limited. This alone might not have been an issue if it was clear what the monthly limit was and which audiobooks counted towards this limit, but there is no indication until you try to listen to something to be faced with “available soon” banners on most books The search function is dismal, I often have to try 2 or 3 different search terms to find what I want, and have often resorted to finding something else written by the same author to click through to their author page to then find what I want. Series aren’t linked in any way either so if you have finished one book you have to go through the dismal search function again to find the next book in the series. It’s also disappointing that it is not compatible with CarPlay as I listen to books when driving, there is an option to link to waze, but again this functionality didn’t work on the CarPlay version of the waze app either..EsmereldaPBVersion: 9.6.2

✓ Great selection - at firstSo first of all, I’m very grateful for this app. I use it during work - basically just mowing all day - to listen to audiobooks, and they help make the time fly. I haven’t had any playback errors where I lose my place, but if I do go to something else and come back after a while, the app is likely to have restarted itself. This means I’ll have to go, open up the audiobook again, then it won’t load, so I’ll have to go to the table of contents, restart the chapter, and fast forward to where I was. It’s a tedious process. A wall that I’ve run in to lately is that most of the books that I want to listen to, best sellers (Red Rising, Sea of Rust, etc.), aren’t available until next month? Some of them I’m fairly sure I’ve looked at before and they’ve been available a day earlier. Now, maybe it’s a subscription thing, where you only get x amount of “premium audiobooks” to listen to each cycle. Don’t get me wrong, I’ve listened to a fair number of works already, and I’ver been very happy with them as I would have had to pay much more normally. However, I find it unfair for the app to boast about its “reading without limits” without making it clear, somewhere, that there are in fact limits..Sherply derplyVersion: 8.5.1

✓ Good app.. horrible customer serviceThis app is the best I’ve seen if it’s kind. You have so many options and they have brand new books very quickly. However, I’ve had an issue with the audiobooks for almost a month. The sound quality was awful and kept skipping. I contacted customer service right away and never received a response. I got tired of waiting for help and cancelled my membership because of it. I can’t justify paying for a service where I only get half of the benefits because the company won’t help me with a huge issue. Update- Scribd contacted me saying they’re backlogged on support tickets. They asked me to update This review with my ticket number so they could escalate my issue to the top of the queue. However, I’m not sure customer service is as backlogged as they stated. I opened a ticket after never receiving a reply on my original one and the next day it said ‘ticket closed’. No reply. Nothing. Just closed as if the issue had been resolved or at the very least addressed. So, I opened another ticket hoping it was just a fluke. Same thing happened. It was closed. Someone in customer service closed the tickets. So, maybe not so backlogged if they could close out my tickets so quickly. The app worked great for me for the year I used it. But I needed help with an issue on the app. I tried every outlet I could to get help before canceling..Jessbr1988Version: 10.22

✓ Re: locked outI was reading a book and I received a message that said I was not signed into my account. Now, I am locked out . I have asked for a new password,so that I can get back in. It was supposed to come to my email, it never did! Sheryl Lawrence.Sherrell49Version: 14.3.2

✓ ScamIt’s not unlimited. I can never read past 3 books without everything I have saved (over 270+) books becoming unavailable until the next pay period. As you listen to books, they start trickling away to be unavailable until If you are lucky enough to listen to a third book, they are all unavailable. They always say their catalog “rotates as you listen” but that is not true. I paid for two months and didn’t listen to one book to see what would happen and guess what? Nothing happened. No books became unavailable and not one over my 270+ saved books became unavailable until the next pay period. But guess what? I listened to one book this month and 70% of my saved books became unavailable right before the book was done. Then midway through my second, all of them became unavailable. Sometimes I’ve even had the second book I am listening to shut off halfway and become available next pay period. If you are someone who listens to a book a month maybe two if you are lucky, then sure, this app would work. But for someone who downloaded it and wanted the “unlimited” books, it’s a scam. And look at their real reviews and twitter complaints. People will cancel and still get charged. I mean hundreds of comments complaining of this. I think most of these high ratings are people who haven’t ran into this problem yet or only listen to a book a month..Lauren20132013Version: 9.11.0

✓ Good concept, poor executionI love the concept and I’m using a free trial now but I won’t continue. The one book I’ve listened to has been glitchy - when I pause the audiobook, it will not unpause and just buffers and then goes back to paused. This morning I tried to exit the app to try again and the whole book disappeared. It’s not showing in my downloads and I can no longer find it on the app anywhere. I was in the middle of this book and now I can’t finish it!.Jonino123Version: 14.3.4

✓ It’s just taking up space (no free books)I downloaded this with the expectations of yeah there will be some books needed to be payed for but all of the books require a monthly subscription the only reason it’s free is so they do the subscription for all the books so if you want to listen to audiobooks just go to Spotify or elsewhere as all these books aren’t available..CheshHatterVersion: 11.20

✓ Questionable ServiceI listened to two audiobooks through this service in the first week of my free trial - it was amazing the collection they had and I thought I had found my nee favorite service! I was eager to add about ten audiobooks to my library as reminders for what I wanted to try and read next. However, after I finished my second book all but maybe 2-3 books were marked as unavailable until my next billing cycle. I was shocked because earlier in the day they had been available and I had no problems with their availability during that first week. The excuse the app provides is that it‘s due to the publisher, but the books had a wide variety of publishers and why would they suddenly be available the day after I renew my subscription? How does my billing date have anything to do with their publishers? The app clearly puts a cap on what kinds of titles they will allow you to read and their advertising is just blatantly problematic to suggest this is not the case. Also, I noticed as I was looking through ebooks which were about the only things I could find available a lot of them are uploaded by random people in odd formatting, so I feel like something much more questionable is going on with this service! Overall, I would not recommend any avid reader or listener use this service, clearly some type of scam!.Carey5898Version: 10.17

✓ Unlimited?I like the concept of this app. It works well but I hate the lack of clarity around audiobooks. Why say unlimited when there's so clearly a cap on the number of audiobooks you can listen to each month? I thought the cap was limited to newer titles but that doesn't seem accurate. I wouldn't necessarily mind as long as I knew how many titles I could listen to a month so I could schedule my audiobooks. At least with Audible you know what you're working with. Also would be great to get some new releases as well as the large selection of older books..Mel1209Version: 8.8.1

✓ Limits the amount of books you can read per monthNo point buying a subscription as it blocks you from reading books if you have read too many per month. what a scam.Marcopolo44Version: 14.3.4

✓ Good selection but never availableGood selection of books, but a week before the next bill date, all my saved books become “unavailable” until the day after the next billing date. So the “unlimited” option is a bit of a misnomer since they randomly switch books to unavailable until you pay for their service again. Definitely a bit frustrating since it’s not just new books they do this with, and all the books I had saved but not read yet are currently unavailable for a week. Two days before the next billing date, and every book I search is “unavailable” that is not a rotating library.SuppppppppppVersion: 12.5

✓ Be careful when cancelling your subscriptionI cancelled my subscription when I realised that you don’t actually get unlimited access to books/audiobooks, etc. After a week of use most of the titles I had saved disappeared and I was only able to access a limited number of items until after the next subscription payment. I followed what I thought was the cancellation process and cancelled via my apple account well before the next payment was due and received confirmation that my subscription had been cancelled. A couple of weeks later another payment was taken through my paypal account. I let Scribd know about the situation immediately but received no response and no refund of my additional payment. I loved the library but scribd are deceptive in their claim to be unlimited and in the barriers they put up for unsubscribing from their service and refusal to fix the problem. Look at other review sites online and you will find that this has happened to a lot of other users..JD1199Version: 13.2

✓ I used to love it...I loved this app and raved about it to anyone who would listen and was using audible about how great the unlimited books were. Unfortunately, in the past 2 months, a “bug”, or more likely rate limiting, ruined it. After listening to 3 books in a 1 month period, everything in my saved was labeled unavailable until the next pay cycle. Thats disappointing. Things in the public domain are still available, of course, but i could (and do) use librevox for those. I have a scribd subscription for contemporary things. Its really disappointing that one of my favorite apps is suddenly disappointing. I get that its expensive to have all of these titles available, and I’d happily pay double what I do now if it meant you would get *actually* unlimited audiobooks, but as it is now, I dont know. Its still a better deal than their competitors, I just wish they wouldn’t call their service unlimited because it’s not. Maybe this is actually a bug, like their FAQ says, but its been doing this for the past 3 months so I don't think it is. Maybe its time to look for a new audiobook provider..Zaya_iz_awsomeVersion: 8.9.1

✓ Good when it worksThis app used to good. But lately it just doesn’t work well. Playback of Audiobooks freezes but the time continues on. Download of audiobooks is hit and miss as well, I’ve had chapters missing etc. the fix is to restart the app or your phone but that gets a bit frustrating when you have to do it multiple times throughout one book. Hopefully they actually have a real fix for these issues otherwise it’s back to Audible for me..Pegstar73Version: 12.22

✓ Fraudulent business practicesScribd has illegally charged my bank account numerous times, during my membership. They continued to charge me after I canceled my membership and they claim the problem is with Apple and they can’t to anything about it. A quick search online details the numerous stories of this company doing this to people on a regular basis. There support team always reply’s with the same rubbish response, saying they can’t find an account registered ect. This is a reoccurring fraudulent practice and the company continues to play dumb when anyone questions them. Apple should remove this app from the App Store..Scribdscams peopleVersion: 13.5

✓ App crashesThe app won't even open after the update. Please fix..Caedan LavenderVersion: 3.8.0

✓ Everend keeps crashingI subscribe this scribd for more than ten years. I had no problem with the scribd app until they changed to everend app. That app keeps crashing when I click to search the word in the book. I am disappointed. Question will you be able to fix that? Dragon.WolfneoVersion: 14.3.4

✓ UselessUseless. cannot keep the pdf or attach by email..HalfawakenVersion: 3.0.0

✓ Titles made unavailable mid-way through readingOut of the 80ish books on my saved list, 8 days into my free trial, I was left with only 5 that were actually available to me. The rest only available again the day after my trial ends. Even more frustrating, three of the books now unavailable to me, I had already started! So I am now mid-way through three books with no way of finishing them without further payment. A really strange user experience and one I was very disappointed with. I can kind of understand some titles being made unavailable but surely not ones you’ve already started!.Lillilo11Version: 13.7

✓ Sheet Music Too Small and Blurry When Zoomed InThere is an excellent selection of piano sheet music on Scribd that includes many styles and genres as well as method books. As someone who love playing new music each day I was excited about their large collection of music and being able to easily access music through the subscription. Unfortunately, the music is small and difficult to read. When I zoom in, the music become larger but blurry which makes it difficult to read the notes on the staff. I have tried reading the music from a 27” screen directly in front of the keyboard and also on an iPad placed on the music stand. It is difficult to read the music from both screens without straining. There needs to be a way to enlarge the music. Scroll view is slightly better than horizontal but more difficult to turn pages as you play. I hope the developers will add better reading features for sheet music. With better viewing options, this subscription would absolutely be worth 5 stars with their wide selection of piano music. For now, I will hold off on subscribing to Scribd for sheet music until there are better viewing options..Musicmankeys3333Version: 10.25

✓ Great idea. Buggy appThe concept is great and I would use it a lot except the app does a terrible job at remembering where I stopped it last time (such as if it gets interrupted by a phone call) and often is halfway through a chapter and, for no reason, skips to the next chapter. I listened to 3 books at it did it on all of them. If they update it, I may come back. Excellent books on there just very frustrating when driving to hear it skip or restart chapters..NtlopeVersion: 3.8.1

✓ Terrible functionality and outright scamI was a proud scribd user, I tried to convince all my friends to use it. But now I'm canceling my subscription and feeling passionate enough to write a review to warn others to stay away from scribd too. This app worked so well for me the first few months, but it has gotten so much worse lately. I mostly used scribd offline, and the functionality was awful. I couldn’t use bookmarks, highlights or notes, and as soon as I connected to internet my place in my book would be lost. If I swiped away from the app or closed my phone it would boot me from the app and I’d have to get back on it again, a task that took anywhere from a few seconds to a few minutes (whether I was using internet or not). Imagine waiting 5 minutes for an app to load in 2023. Then there’s the bit everyone will warn you about, the fact that they advertise their service as unlimited but will randomly take all the books off your shelves and leave you only porn and uploaded documents for a week. Every single month. They don’t disclose how many books it takes to reach this point, either. One month I read over 10, this month—my breaking point—I think I was allowed two. I am not paying over 10$ a month for access to two books. Save yourself the frustration and find your digital books and audiobooks somewhere else..Adelle.dbVersion: 13.15.1

✓ Limited audiobooks per monthLimits the number of audiobooks you can listen to per month. That's like Netflix limiting you to 2 episodes per month in a series. Very frustrating -- doesn't a subscription usually imply unlimited usage?.Review1237472826Version: 14.3.4

✓ Great selection of books, but don’t like the Available Soon featureThis app has a very good selection of books and as an avid reader it’s a blessing. I especially love their audiobook selection. However, I cannot stand the Available Soon feature. I have many books saved that I want to read next and I find them regularly removed from my list until the next month. For example I was reading book 4 in a series and books 5 and 6 were removed the next day. To listen to the rest of the series I had to wait for the next month’s payment. It’s so disappointing and you never know which books will be removed from the list. It happened so many times that I wanted to read a specific book only to find that I have to wait ( sometimes 2 weeks, depending on when in the month they removed the book). This feature wasn’t there before and it’s seriously making me want to cancel my subscription, they offer many books but they also randomly remove them and it’s getting frustrating..AndreeamaryacVersion: 14.2

✓ Love the Options But Hate the LimitationsI got the Everand app with the intention of paying for the subscription after the free trial. I loved the options of audiobooks, including the fully dramatized audiobooks. BUT I found out the hard way that Everand limits how much you can listen to per month which is ridiculous. I was on a long trip and needed some audiobooks to listen to while on the road. I made it through one whole two-part audiobook and halfway through a second when I suddenly couldn’t listen to anything anymore. I looked into it and found this message over the audiobook I wanted to listen to: “You’ve reached your limit. Based on your recent reading activity, you’ve reached your limit for this monthly cycle. In the meantime, there’s some other great content for you to enjoy.” So in other words, yeah Everand has great audiobook options, but they limit how much you can listen to per month. Which is a low blow. I’m an avid reader and audiobooks are great if I can’t actually read a physical book for whatever reason. Limiting how much I can listen to, especially for paid subscriptions isn’t the best move. Hopefully, this limit is only for the free trial period. So I’m going to wait and pay for my first month. If the limit is still there after I’ve paid for an entire month’s worth of content, then I’m dropping my rating for this app to 2 Stars, dumping this app entirely, and just going to rely on Audible instead. At least Audible doesn’t limit how much I listen to..Aren SpiritusVersion: 14.3.4

✓ Not goodThey put a monthly limit on the books I listen to. Not unlimited. Gonna try kindle because Scribd is a bulls$&@ service..GrooberMiesterVersion: 13.13.2

✓ Have not been able to get a hold of anybody.I would love to give Scribd a five star review because I’ve been very happy with it myself. So much, that I purchased five subscriptions for my friends. I have been trying to purchase two more for Christmas presents and it keeps saying I need to try another credit card. There’s nothing wrong with my card! I also tried calling the headquarters and they don’t except phone calls that just reroute you back to their website which does not answer this question. I see that there are people responding back to negative reviews so I decided to leave one also hoping that I can change this from a one star to a five star once I hear back from you. Update: it is now January 3 and I still have not heard back from you. I can see their other subscribers that I’ve had the same issue. I ended up buying three more subscriptions from Audible with no problems at all except for I had to pay $90 per subscription. It seems like you are losing quite a bit of money and it would just make a big difference if you would respond to our inquiries. I can’t imagine you staying in business this way. Really disappointed!.KvallottonVersion: 11.25

✓ We are forced to do thingsLook, I like scribd but on the mobile iPad Safari they force you to open the app. I have no interest on the app and just want to access the pdf file. One they work one day they work a different way. Don't force me into subscription. Subscription models are thievery, organised robbery. F...k off.Double frodoVersion: 3.6.1

✓ Not too bad.Great idea and a fantastic selection of books but I’ve not listened to an audiobook yet that hasn’t had issues with the audio. The sounds will cut out completely and then pick up again a few seconds-minutes later. I’ve tried going back and playing the section again incase it was just buffering but the sound always cuts out at the same bits not matter how many times I replay them. It’s quite infuriating because I’m missing out on whole sentences at a time. I’m not sure if that’s the apps fault or the audiobooks but I never had that issue with audible..VvjfbjyhfbfkVersion: 10.5

✓ Almost nothing available in the audio book library now!Agreed with everything said below, Scribd had less and less books available each month in their library now! They started to pretty much make majority of the audio books unavailable now, does not matter whether you saved it or even already downloaded it, does not matter the date that they told you that book will be available. If you browse their audio book library now, there are only some very old books or short stories available while everything else said are unavailable now until next month ( which most likely won’t be available next month, or the next either！） They don’t care whether you downloaded the book and were listening to it now, they will just take the books away and make them unavailable whenever they want. I started to wondering maybe they were run out of money paying license fees for these books and therefore could not make them available and have to take them away. Well, too bad for us who already prepaid the annual subscription fee since I don’t think they will refund you even when they failed to provide any books you interested. No way I am going to renew my membership when it expired!.MinionCatVersion: 8.12.0

✓ There is no way readers developed this app / business model!Frustrating on every level. Audiobooks skip and stop randomly even when downloaded meaning I had to constantly search for my last location. Audiobooks available in one billing cycle are extremely limited and once you’ve reached that limit, you can’t even browse or search to see what’s in the catalogue (one of the joys of being a reader is browsing through books!). What is left as available to listen to once you’ve reached the limit is a very poor selection of “books” no one has heard of, most of which are under an hour, so can’t even be realistically called books. I just cannot believe anyone who truly loves reading would develop an app that is so utterly terrible for readers..SECCammum24Version: 10.12.1

✓ Longtime userIt has good content that in not found in local library on a broader range of subjects. 5 stars for that. However, two problems interfere significantly with my use so I have to downgrade. New yellow splash screen is horrible in the middle of the night if you wake up and need to listen to an audio book to help you fall back to sleep. I have dark mode enabled, but it doesn’t seem to stop it. Another really big one is the audio speed. The lowest speed Scribd offers is .8. Library app offers a speed of .6. This is important to people who use the audio books to sleep, have ADHD or other disabilities, or just need to slow down fast talkers. I have reported this issue several times over the past year to customer support. I continue to hope that someone will listen. I also had some titles disappear after listening to several books. It appears to be unlimited to having audiobooks, but not to having all the content available to you depending on your use. It should be more straightforward about how that works, like how many ‘premium’ audiobooks, before content is throttled. despite my comments, don’t let that deter you from checking out the app..Tucker bearVersion: 13.19

✓ Shouldn’t Be Called Unlimited*I love listening to audiobooks. It’s a great way for me to pass time at work and while commuting. I don’t have the time to sit down and read a book due to my hectic schedule. That’s where Scribd came in. The advertised ‘unlimited’ was great and understood that some title might come and go from availability. However, this month, I’ve only listened to one audiobook and already have restricted titles. I truly wish Scribd would take customers into account with this sort of thing and try to create a solution instead of their auto-generated responses. I’d be willing to pay an extra charge for “truly unlimited” or even if they offer “5 audiobook listens per month.” The fact that they say unlimited* with the asterisk puts everything up in the air. I wish I knew exactly what I would be getting each month. Perhaps creating a tiered program and being more transparent would avoid the upset customers because we would truly know what we are getting into for the price. Let me be clear, I truly enjoy using Scribd. My only app issue is that I wish it told me exactly how long I have left of a book instead of “7 hour” which could mean anywhere from 7 hours to 7 hours and 59 minutes. I think Scribd is an inexpensive way for busy bibliophiles to get their fix but I think there are issues that Scribd needs to hammer out if they want to keep their customers truly satisfied..NoNoNannyVersion: 9.1.0

✓ Not “Unlimited”Scribd sells their subscription as “unlimited,” which is true...if what you’re after is an unlimited catalog of books you’ve likely never heard of and have no interest in reading/listening to. You can listen to between 1 and 3 popular or recent books, and then you’re prevented from reading other recent literary and/or popular titles until the following billing cycle. This is fine if you know it going in (a big if, as they’re not upfront about the details of their model for obvious reasons), but disappointing if you learn about it the hard way. I read and listen to upwards of 12 books a month, mostly recent releases. I was hoping to find a better model for my audiobook consumption (I listen 3-5 per month), but Scribd is not the one for me. It may work for you if you read significantly less or have an interest in backlist titles you’ve probably never heard of. I’m sure there are hidden gems in the part of the catalogue that’s always available, but my purpose in trying Scribd was to work through my massive TBR, not to waste hours of potential reading/listening time sifting through a virtual stack of books, the vast majority of which have little to no appeal to me. I’m left wishing that Scribd were honest about the service they offer—a couple of audiobooks per month for less than the price of one from the most popular audiobook distributor. That’s not a bad service to offer! But the mendacity of claiming the service is “unlimited” chafes me, so I’m out..BelongsomewhereVersion: 9.7.1

✓ Good but some issuesI love using scribd and reading/listening to what is available, but I have some issues, Sometimes, the app closes itself for no reason whilst I’m listening to an audiobook, which is really frustrating whilst I’m doing something such as cooking or crafting, as I have to physically stop what I’m doing and reopen the app, and find what I was listening to all over again. I also have an issue that sometimes when I open the app, or search something, the pages all appear blank and take forever to load. Sometimes, I even have to close and reopen the app, and if that doesn’t help, I have to wait ten + minutes for the things to actually load. However, everything else is very good, I just wish these issues could be resolved so the app ran a lot smoother, and stopped closing what I’m listening to..UmbreonJessVersion: 10.17

✓ NOT unlimited audiobooksAfter listening to a couple audiobooks other titles become locked and “available soon”. Over 3/4s of my saved library are locked and i have to wait a month to listen to a couple and then have them be locked again. Also I didn’t receive a response back to my help ticket. Not worth the pricey subscription cost..EfayeeVersion: 13.13.4

✓ Skipping/no audioI absolutely love this app and have used it daily for over a year now BUT have started encountering issues where it will be playing but with no audio for 30 or so seconds and I have to skip forwards to get audio again and when I go back I will still have no audio at certain points. AND it has now just started cutting parts of chapters out mid sentence and going to another part of the chapter, and again, when I go back it will just still have that part cut out. Restarting the app has done nothing, and my software and the app are all up to date.Gr4(3YVersion: 12.17

✓ Scribd service is good, the App is terribleI’ve started listening to audiobooks to help me fall asleep at night. With every “update” of the app, a new glitch seems to occur. The last time, all of the books on my Saved list would shut the app down each time I attempted to open them on my IPhone. Customer service was exactly ZERO help in resolving the issue. It took them nearly a week to even respond, and even then, it was with an article “related to my issue”, which was not related to my issue, nor was the advice helpful. I finally resolved that issue by deleting the Scribd app from my phone and then reinstalling it. A fix they never mentioned. Last night, all of the books on my Saved list that I have not finished now sound like they are spoken on the other side of a large fan, quiet, loud, quiet, loud, quiet, loud...with some words being cut off...like a strobe light for sound. They are unlistenable! Only books I’ve completed do not have the issue. Deleting the app and reinstalling had no effect, nor did doing a hard reboot of my IPhone. So variety and price of Scribd is fine, although I wish they’d add new titles more frequently. But the customer service and iOS App are terrible and I’m reaching the limits of my patience with them..Elzia2020Version: 10.21

✓ In addition to other issuesYou cancelled my account..GMBinderVersion: 14.3.2

✓ ???I love the idea of the app. It’s great for the price you’re paying because I don’t normally buy audiobooks because of the price and there’s quite a good selection. However there are a few problems with it like the fact that it doesn’t tell you that you only have a limited number of audiobooks each month or that I can’t get back on to the one I was listening to and it just comes up with an ‘error’ or ‘please wait a moment’ with a loading screen which never loads..Fashion animalVersion: 8.11.1

✓ I LOVE this app, but….…I wish it was truly unlimited as it claims. For instance if you start listening to a series, after a book or two the next books will be restricted until the next billing cycle. It’s really annoying. I left audible because I wanted access to more books and I’m not bothered about owning them, and Scribd totally fit the bill. It’s not unlimited though. I would give it 5* happily if it was. An Apple Watch app would be great too, pretty please!.ClairaloulouVersion: 11.9

✓ Can UnsubscribeSigned up for the free month and now that I want to unsubscribe I cannot. I followed direction for both the app and iTunes methods and neither gave me an option to cancel. Also don’t like that they won’t give a discount to Canadian students. I’m in grad school but since I am not in the U.S. I don’t qualify. 👎👎👎 Get me off this app and don’t charge my damn credit card. Ffs.LauraladeedaVersion: 7.9.2

✓ Great app but overpriced..Very much overpriced and limited books.. Otherwise full star~.Luv2bme13Version: 3.6.1

✓ Rip offThis app and program is a rip off. You literally get a handful of days less than a week of audiobook selection then nothing is available, except for bottom of the barrel selection. Even an audiobook that I had downloaded on my phone is no longer available after a five day time. After my subscription renewal. At this rate you’re paying for maybe one or two books if you’re lucky. Outrageous. In the past, I could at least have a book or two, downloaded and get to listen to them, now I have downloads on my phone that are being held prisoner, and I can’t listen to until the end of the month 25 days from now. I don’t even think I will re-subscribe. I’ve had this program for a few years and this new update is the absolute worst..PinkcowlandVersion: 13.11

✓ Bad customer service & hard to find new booksThe major issue is the customer service is embarrassingly bad. I follow an author that posted that her new book would be available on the app. (The rest of their books are already on the app) I waited over a week to email and ask when the book would be available. Their response was nothing specific but a generic message. “Unfortunately, I can't definitively say when that specific book will be added, I’ve passed the suggestion along to our content acquisition team.” I sent another response but just got the same response by someone named Cecile. The other issue is that finding new releases or books are coming soon is almost impossible. I just want to sort audiobooks by upload date. I don’t think I’m asking for much..Lou Lou RooVersion: 13.17

✓ Customer Service Doesn’t Exist!This would be a fantastic app if it wasn’t for the few issues I’ve had. It started when one of the books I was listening just mysteriously disappeared from the Papp with no warning at all (even though they’re supposed to tell you if it does, which will be an important point for the second issue). So I sent them an inquiry about it a few weeks ago and have yet to hear a reply. The BIGGEST issue came when I was listening to the The Wicked King. Now for this one, they were they actually sent me a notification saying the audiobook would leave Scribd on 2/16. An email I still haemve my copy of, by the way. Anyway, I tried playing The Wicked King one day and low and behold it stops working and I keep getting this message saying it’s not available. Well, this goes on for days and I send in another request for Customer Support. I hear nothing for weeks and so I email them about both tickets, and they email becomes a ticket number! I’ve never seen Customer Service take this long! I don’t think they even exist! Also, if you try to search for The Wicked King before 2/16, like I did just now, it doesn’t show up at all! Why say it’ll be there on until 2/16 when that’s clearly not true! Why don’t you send any emails out about these issues and update your customers? Customer Service just doesn’t seem to exist..BloomyBlondeHeartsVersion: 9.1.1

✓ SubscriptionI got charged for several months after the trial via Apple Pay. I didn’t get the end of trial email that they said they would send. And what is worse is that the subscription cannot be seen under iOS subscription settings. So you pay without knowing. I only caught it because my banking app told me about it. But there is more, in my account not even my email was confirmed. So anyone could’ve signed up using my payment details. Thy don’t care if you enter a real email so they can be sure to reach you as long as someone pays … lol..BytewordVersion: 13.11

✓ Good but not unlimitedI listen to audiobooks whilst travelling and working so get through a fair few each month. This makes things like audible quite pricey and a less restrictive service seemed worthwhile. Although this app has a reasonable selection (definitely less choice and fewer big new titles than other services) it is NOT UNLIMITED as it states. After you have listened to 3/4 titles the app throttles your choices and removes them from availability until your next month. There are some still available to listen to, so it doesn’t cut you off completely, however they are less desirable and mostly self help style/trashy fiction which is not my thing. It is not unlimited if you put any kind of restriction on customers use. That is in fact...limited. Scribds reply stating I am “encountering library rotation” is hugely dishonest. This can only be the case if the titles I wish to read all ‘rotate’ out of my saved list at the same time once I have listened to the 4th title each month. Leaving for example the same choice of 6 history titles I was left with last month. Please stop calling it unlimited. It is not. A choice of 6 titles is pretty limited indeed..DragontombkeeperVersion: 10.14

✓ Great but…I’ve been using Scribd for 6ish months now and have loved it. There’s a great variety and as a stay at home mom I just don’t have a much time to sit down with a book as I used to. However, over the last couple weeks the app has been so glitchy. It’s been restarting books from the middle and I have to try to get back to where I was or it’ll randomly say that it can’t play a book. It’s not a service issue. It’s happening to books I’ve already downloaded. I actually started making sure I downloaded every book before I listened because of this issue. Also, had a problem with re listening to books. I could not play them back again until I had downloaded the book. All of these issues have only recently started for me so perhaps it came with the last update. Up until a couple weeks ago this would’ve been a five star app for me but, I’m getting a little irritated spending so much time just trying to get a book to play or trying to figure out where I was at after it starts a whole book over for no apparent reason..Tweet211Version: 13.15.1

✓ Great content, horrible app“Just a moment” - the message you get whenever you try and play/resume a audiobook, try closing & reopening the app, doesn’t work. It’s infuriating. Also, why is there no “now playing screen” like every other podcast/audiobook/music app. It’s hard to find what you are playing Why release a update every 2 weeks but not fix the core functionality - stop wasting our time and downloads.Reif99Version: 13.10

✓ Doesn’t do audiobooks very wellI love the app generally, there’s a great variety, but I will be cancelling my subscription at the end of the month. Whenever I bring up an audiobook, it’ll start playing but the little spinning circle of doom is always there. When a chapter ends it’ll go back to the last place loaded without the circle. This happens even if I downloaded it (if it downloads at all, which it hasn’t been doing lately), which makes no sense. As a result it takes way longer to finish the book, if I don’t give up before that. Seems like a complete waste of money at this point, because it’s every audiobook. So in spite of the fantastic selection I will be cancelling..StormbearerVersion: 9.6.2

✓ Not worth the moneyThis app was great when I first started but now it greatly limits what books I can access. One week into the month most books are not available until my next billing cycle. So frustrating! They say “there are lots of titles available” but none of them are something I want to read. Done with it. That is NOT unlimited..RachaelidaVersion: 10.21

✓ Updates lose downloaded audiobooksI updated Scribd this morning on my iPhone 11 Pro with the latest IOS 13. I have this set on WiFi only to avoid mobile data charges. When I got into my car outside the wifi zone, the Scribd app said I do not have any downloaded audiobooks. So I could not listen to my downloaded audiobooks until I got back into a WiFi zone. FOR A FULL HOUR. And when I did come into a WiFi zone at work, the downloaded audiobooks showed up again. This however does not happen with any other apps. I do not have to open the app to enable the downloaded data and info. Can I please know why did this happen and what can be done by future updates to avoid this?.JKR-007Version: 9.10.2

✓ Total ScamIf you like audiobooks don’t bother with this app. Once the 30 day period is up all the audiobook titles you might have enjoyed are gone and you are left with ebooks and the most garbage titles scraped up from 2002! Bravo Scribd!!!!.GRT2891Version: 11.4

✓ Could be betterApp keeps crashing & have to restart app, & then wait a while before the audiobook will allow me to play it. Plus, If you show an interest in too many mainstream titles by searching or saving them it happen to listen to more than 2 of these books in a month, then certain books suddenly become unavailable until your next monthly billing cycle. Unlimited does not actually mean unlimited in their case. Could be MUCH better..DissapointedFrogRacerVersion: 10.21

✓ Love the books Hate the app.According the their publicity this app is updated regularly with bug fixes etc. What a crock. The app fails to load the current book about 2 out of three times its used. Has to be shut down and then the book reloaded. Very often the app defaults to small fonts that are too small for me so I have to tap, re-size then continue. I have lost count of the times this happens. THE MOST ANNOYING BUG IS THE REGULAR FAIL TO LOAD CURRENT BOOK. How about fixing these two bugs..Phil2417xggsrwtigdjVersion: 13.18

✓ Did a review earlierGot cut off for strange reason and tried to sign in but the app said I try too many times. Strange because I paid monthly and yet I tried too many times? Ok. Whatever. I’m back in now and listening again..The Waterloo guyVersion: 14.3.2

✓ Not happy!Dear Scribd, Do you A/B test your cancellation process to see how you can maximize your user confusion? You have done a great job and definitely fool me. Although you got me to pay one extra month, you have now lost a customer forever. To new user, Before subscribing, please read the WikiHow page on 13-step Scribd cancellation process. However, be careful, Scribd may have added more trickeries by the time you need to cancel your subscription..Aloha_boyVersion: 10.25

✓ Can’t relisten to audiobooksIt was great, now it’s unusable. One of the main use cases for Everand was audiobooks with my children, they liked to listen to many repeatedly. Now, after completing a book it won’t let you start it over, it just says “You just finished!” And asks you you to rate the book… awful. It didn’t do this back as Scribd.CodwatsoVersion: 13.18

✓ Technical issues make it impossible to read— no customer supportDo not waste your money! They will close your account for no reason. First, if you have a question are issue their goal is 2 WEEKS to get back to you. Yes, 14 days. And they don’t always meet their goal. Second, if you have a gift card you will basically have to create a new account or go for a few weeks without access while you wait on the app to stop trying your original payment method. Third, I keep getting a log in error saying “account does not exist”!!! I have pre paid for another 3+ months and no way to access books… but don’t worry, the customer support team might email me back in about 14 days. Maybe. Update: Customer Service is horrible! They deleted my account because they claimed it was a fraud. I was using a prepaid gift card- how is that fraud? They are ignoring my questions about how I can redeem the remainder of the gift card. They will not give me information on why/how it was determined to delete my account. And said I cannot create a new account. Do not waste your money! Update: they will not response about the money they stole..KdbeondaVersion: 11.17

✓ Frequent crashesI love this app and i hate it. Im in the midst of a great audio book and all of a sudden when I close it and then open it again there is nothing! It is frozen and it says i have nothing saved (even though i have a lot saved, and the app works in my laptop)! Sometimes when I am at home with wifi it is fine and the if i move to a room with a wifi dead zone it is blank. Nothing. And it says nothing saved! It needs to be more consistent!.BookloverthreeVersion: 10.25

✓ Scribd will throttle your usageScribd is great sometimes, some months there will be so many great books that it’s hard to pick what to read or listen to first. However, you should know that some months it’s also going to be almost useless. You know how with cell phone plans they will tell you that you have unlimited data, but then they massively slow down the speeds after you get to a certain amount of gigs used? Scribd is like this with its catalog. This month the main options I have available to me are old books with expired copyright, random unknowns, and Scribd originals. I have the ability to see that some books I want to listen to are on Scribd, but they are not available to me until the first of next month. I just paid this month’s bill cycle but now I’m going to get pretty much no usage out of it because I don’t have the option to read any of the more popular selections. Sometimes it’s worth the $10 per month and more so it’s not really enough to get me to cancel my subscription but it sure is frustrating, especially since I just paid for this month and I know that I won’t be able to get much use out of it despite having paid. If Scribd were more transparent about this then it might be less frustrating..HerasrageVersion: 12.13.1

✓ Deleted all the good booksHate it.Not happy gVersion: 3.11.1

✓ Missing features to listen on speakersMissing features to listen on speakers. No chromecase/airplay2/sonos support..UnNaturalHighVersion: 14.3

✓ Transparency please. This app is not unlimited.I love the concept of this app. But it is not “unlimited”. My subscription renewed on the 22nd of October, I’ve listened to two audiobooks in that time and my options are limited to next to nothing. While I appreciate the couple newer release books I’m able to listen to, I think Scribd should be more transparent in how their app works and how much you will be limited once you’ve reached their very inconsistent limit. Scribd responded to me by saying the limitations are put in place so all scribd authors have a chance to be reimbursed. This would be the equivalent of a bookstore only having their worst selling books available for 3/4 of the month so all authors are able to earn an income. That makes ZERO sense. So unfortunately I will be cancelling my subscription until the many problems with this app are addressed..KelsieMac23Version: 10.21

✓ Was awesome until I found out it’s not truly “unlimited”I absolutely LOVED this app at first (despite some glitches during audio playback), and I recommended it to basically anyone who’d listen! However, after having listened to five or so audiobooks while driving to and from work over the past month, I have discovered that most audiobooks I would want to listen to are now unavailable to me until August 13. I imagine this was buried somewhere in the terms & conditions (and I am a lawyer, so I should have known better and actually read through them in their entirety!); however, I feel like it is pretty deceptive for the app to advertise “unlimited” access and then limit users’ access. I feel like I need to warn the people to whom I recommended the app. Guess it’s back to podcasts for me! Probably going to cancel my subscription knowing that I can only listen to a handful of the audiobooks I would like to listen to in a given month. I realize this is still a pretty great deal compared to other apps, but I feel cheated due to the promise of “unlimited” books. The whole thing leaves a sour taste in my mouth!.GuesswhatmomVersion: 8.8.0

✓ Not unlimitedThis app is NOT unlimited. After you have listened to a certain amount of audiobooks they limit basically every audiobook that is related to what you normally listen to and don’t allow you to listen to anymore until your next billing cycle. They say “title not available until ___”. Not satisfied with this app..Ilovetoread77Version: 12.12

✓ WorstOne of the worst apps and website I came across. Firstly it always asks for my credit card, whenever I try to open something. Secondly when I sign in it still asks for it, or either to upload files and when I do upload them, the numbers just keep increasing. I’ve just uploaded 5 documents, which got “accepted” and then when I tried to download 1 document it wouldn’t allow me! Before you only needed to upload 1 document to get one in exchange. Now they went too far! I really don’t recommend this “hard to use” site!.Okdecko013Version: 10.9

✓ Customer ServiceI love this app. It’s such a good price for all of the books included. My biggest factor in rating an app or company is customer service. I have been having problems with my app for a while and I’ve emailed as well as direct messaged and have received no response for several days. I was told it’s be an approximate of 3 business days. I have not been acknowledged and the problem still persists..RoseIsBae🌹Version: 10.25

✓ DisappointedThere is a limit to how many books you can listen to. Fair enough, BUT if you start a book and decide you dont like the book or the narrator is annoying it counts towards your total. Your allowance is on books started not finished, I have a very narrow band of interest so dont feel like I am getting value for my subscription. Also I have the app on both my ipad and my iphone but I cannot start a book on my ipad go out and listen on my iphone then change back to my ipad. I used to be able to with SCRIBD but Everand is not flexible like this! Am now looking at audible to see how flexible and the number of books per month..Disappointed customer 61Version: 13.17

✓ Extremely difficult to unsubscribe from and they don’t have a lot of titles. Don’t waste your money.I have never had a service that is more difficult to unsubscribe from. The creators decided to require you to login on a computer through a browser in order to unsubscribe from a service that, to my knowledge, it’s just used as an app. Unsubscribing is not as simple as logging in via a web browser, though. There are all of these hoops and steps and it’s not easy to find. It’s a money grab and it’s ridiculous. They also don’t have a lot of the newer audio books. Don’t waste your money..SmansfieVersion: 10.13

✓ Excellent value and subscription. BUT...The selection of books and price is second to none on scribd. I would love it...however: The app has big problems. If you turn off mobile data, the phone will run very hot and drain an entire iPhone battery in under an hour. If you leave mobile data on it will use it up even when playing downloaded books! Today I downloaded a book via Wi-fi and listened for 3 hours. In that time I check the mobile data stats and scribd had used 168mb! Doing what?? I had to change my mobile plan recently because after using scribd for a couple of months, and only playing already downloaded audiobooks (no streaming) scribd had used 9.6gb (you read that right) and cost me an absolute fortune. I have no idea why it needs to use any data at all to play a downloaded audio file. None of the other audiobook apps that I use have these issues. I have updated my scribd app regularly and iOS firmware too. I’ve tried the app on multiple iPhones. They all have these issues. Also it crashes. A lot!.HandsomerikVersion: 8.12.1

✓ I hate this APPIn the middle of reading a book and it drops it saying it can no longer be read in Canada. I just want to get RID of this app but it isn’t easy..Scribd sucksVersion: 13.7

✓ Very disappointing - an updateAfter wading through multiple emails of tech support supposedly trying to help- by suggesting I uninstall and reinstall I continue to have the same problems. And have to continue to pay for 8 more months because “ Per leadership, we are unable to offer a refund on this purchase as premium content was accessed after this membership was redeemed in your account”. Is that double speak or what? So because I used the app and was unhappy with it almost immediately I have to continue to pay a monthly fee. Really the worst customer service. I got a subscription as a gift and it has been pretty bad. I am locked into a year because it was purchased for a whole year (???) not sure why they won’t refund but they won’t. Terrible selection compared to Audible and Libro, the players stop for no reason on both my new iPhone and new iPad, syncing is complicated, the interface for ebooks is clunky, the selection seems to mostly be magazine articles, most of the books I have looked for are unavailable, (new or older) the search is also frustrating-you search for an author and get random other people’s work that has nothing to do with who you are looking for..ArveyinPDXVersion: 12.21

✓ Needs to contact csI try to contact costumer service to cancel my subscription. The system constantly fails. I got charged for the first month..NasszddVersion: 14.3.4

✓ Wanting more clearity about what content is available after saving tittlesIt seems like a good app, but it’s important to know the limits on how many books you can have. I wish the app developers would build in a stratified system in which you can read or listen to a certain number of books before the second “unlimited” level becomes the only one available. I acknowledge it is probably difficult dealing with publishers, or even perhaps having publishers as a second “costumer.” Im assuming these relationships simply require too much complexity for the average user to understand. On the other hand, I’m wondering if there is a secondary gain to being less than up front about the service. To be fair, the first month is free, and they started pulling titles three weeks before the end of my trail month. I bet statistically fewer users back out once they have signed up though. Foot in the door technique is an old advertising game. I think most literary users can smell it and feel an animosity towards scribd even if that isn’t the developers intent. Who wants to feel anxiety about making the right choice on a book before the various content cut offs engage. Please read other review to learn more about the positives. Besides this complaint, I’ve been enjoying the app..Cest meVersion: 10.19

✓ IssuesHaving troubles with both laptop version (bottom of some pages cut off) and app (apparently needs an update however it is the latest version making it impossible to use). Hoping these issues will be resolved.Caliban44Version: 13.15

✓ The audiobook content is great, the app not so muchI really like the subscription based model, but the app is really unstable and ruins the overall experience. The range of content is great, but the app seems to seriously struggle with audiobooks, which is what I’ve primarily used it for. It takes a long time to load new chapters, particularly when I try to skip back, which I need to do often because it seems to repeatedly skip forward of its own accord. Sometimes exiting the app and entering again will fix this. Sometimes. Occasionally I’ve needed to restart my phone to fix the problem. After extended use, my phone starts to get really hot and the app crashes a lot, which is annoying. The widget on the lock screen doesn’t seem to work reliably either, and doesn’t work at all with my wireless headphones. If they fix the app in future, I’ll definitely come back to the service, but for now the app is just too frustrating to make it worthwhile..Zoe PearlVersion: 8.5.0

✓ Good and not so…It has been very useful for me, but the app is not quite reliable. It might not open, it might allow me to do only one action then freeze…all sorts, which never experience with other apps usually. When this happens when I really need it, I ask myself “is it worth paying?”. Up to now, “yes, it is will worth” has been the answer, but I am not sure how I feel in the future if this continues….or is it my iPad’s problem?.HillCottsVersion: 11.18

✓ Crashes all the timeEver since the new update came out the app just constantly keeps on crashing. Such a shame, as it was a amazing and useful app :(.Great11111111111Version: 3.0.1

✓ Usability is poor, support almost non-existentWhile the book selection is fairly reasonable the usability on iOS is not good. Trying to select more than one word at a time (eg. to highlight, copy, etc.) is incredibly difficult and often not possible at all. More often than not, when I return to the app to continue reading a book, it's on the wrong page. Sometimes when reading a book I've saved, I'm repeatedly asked if I want to save the book. The app will randomly switch from vertical scroll to horizontal. I could go on... If support was good maybe these issues could be excusable but when I have been frustrated enough to submit a ticket, it has taken over a week to get any kind of reply. I keep hoping that these issues will get resolved but hope is wearing razor thin. Disappointed..MeagermindVersion: 11.7

✓ Throttles listening and reading of popular booksEverand is an ok app. It does have lots of choice of ebooks and audiobooks. However it throttles your listening and reading of popular books. I listened to 3 popular books this month and now cannot listen to or read any popular books. It’s extremely frustrating being in the middle of listening to a series and now having to wait a month til I can listen to the next book…...EmarsenaultVersion: 14.3.4

✓ Good range, but in need of major improvements1. The “Create Lists” section is unresponsive; buttons are inactive, as are the buttons next to individual items in the downloads section. 2. Will randomly crash and need to be restarted. 3. When attempting to complete a task in the FAQ section, error messages when items fail to download will prevent use of the FAQ section. An alternative to this, would be having a “failed downloads” tab along the top horizontal menu bar. Considering this is supported by the same group that run Scribd, (which incidentally has a few of the same issues, in particular with regards to Item 3), I was hoping for something better, only to be disappointed..James_G13Version: 13.17

✓ Unauthorised PaymentThis is the second time I got charged by Scribd. I canceled my membership before and they charged me for another month. I let that one go and just continued to use the app, since it’s not a bad app. I like the range and all but I just don’t have time for it recently. And then, they offered me another free trial and I happily took that. I canceled the trial two days before its expiry and surprise surprise, I still got charged for the next month. This has been very frustrating. Please sort this issue out cause I’m not sure if it’s a bug that is causing this in your system..KrimberlyVersion: 9.11.1

✓ Not unlimited...I feel like the person that posted before me. I would be willing to pay way more for a service that actually let me read what I search for. The first few months were great! I loved this service so much, until a few months back when I began getting limited on available books. Nearly every book I searched for was suddenly not available until the renewal date and many times not even then. Now if I do an author search right before my eyes they ALL change to the next month's renewal! What's this about? The only ones it may let me listen to from the author is the Abridged versions which I do not want. It was just audiobooks but as of this morning it's books as well. I do listen a lot but there's just no excuse for saying UNLIMITED and READ WITHOUT LIMITS in the advertising and it being untrue. I have written in several times and each time it's just a lot of nonsense thrown at you with no real help. And I would LOVE to just SPEAK TO A REAL PERSON but they have no telephones. Kinda strange... LOVE the idea of this service and LOVED this service in the beginning, still love it when it works out but it is getting increasingly harder to deal with. Bring it back to the way it was, please guys!.Smoking 409Version: 8.10.1

✓ SatisfiedI like the fact that you can read books without having to buy them individually. Sometimes I look for books that I want to read or particular authors to see if their books are available and I choose what I want. The change in the number of books allowed doesn't bother me. I have several books waiting for me to read anyway. My only problem why I haven't given five stars is that sometimes when I go to a book in my library that I haven't opened recently, it starts from the beginning. That shouldn't happen. It should keep your place no matter how long it takes for you to get back to reading the book. Another thing - I noticed that one of my books has the word expiring on it. Don't what that means. Updated Review I used to like Scribd but I don’t like this new version, Everand. Every minute You take away books I am currently reading. What is this new system where you are limiting the number of books each month and removing what you like? What is the sense of that? I am turned off and I don’t think I will renew my subscription when the time is up. I am fed up!.SUPER KAEGVersion: 14.1

✓ In principle this is a great appIn principle this is a great app, one subscription for unlimited content. However the content is dated, I haven’t seen new audibles titles on the platform, I struggle to find even some of the well known names too. Subscribers are limited to read/listen to “x” amount a month. Which takes away the unlimited usp. I have had subscription on and off for the last year, honestly starting to feel like its a waste of money even at the low value of less than £10..ElouiseMVersion: 11.14

✓ Worked great until it didn’t.I was enjoying the app then all of a sudden it would never be able to connect to the App Store to log me in to my account. I’ve tried for 2 months to delete and reinstall the app and to get some support but I can’t get any support at all. None. No support. I’m beyond frustrated and quite angry. How do I get a refund for the 2 months I paid for something I couldn’t use???.MusicMakerLovesMacVersion: 14.3.1

✓ Smart app for smart thinking readersThis app used to be part of Scribd, and I cancelled my subscription to the Scribd app as soon as they announced that they would be changing the app into two separate apps. However, the same parent company has succeeded in charging my card for two such months despite me cancelling. My bank told me that this is often a ploy that companies use to enable them to reactivate cancelled subscriptions. They have now blocked this company from taking any more of my money because I no longer have the app….I cancelled my subscription, so why would I have the app?.Clomill542Version: 13.19

✓ Book selection becomes very limitedI’ve tried to give this app multiple chances, but as great as the selection is, after a few days or in the middle of the month. All the books disappear and then are only ‘available’ at the end of the month. I cannot pay for something that just stops halfway during the month and then I have to pay again for only 2 week. And it’s not that juts your saved books disappear, the selection because VERY LIMITED! And unusable for the rest of the month.Teeeekayyy1997!Version: 12.22.2

✓ AudiobooksI think the app, however when I pay for subscription I hope to be able to use everything. When I try to open my audiobook it keeps telling me there is an error and that I should try again later. While it does work again after 12 hours or so it eventually goes back to not opening quickly and this is beyond frustrating at this point. Not sure if I’m doing anything wrong with it, or if there should be a quick way to remedy this, however other than this I have no complaints..Siren2002Version: 9.2.0

✓ Not UnlimitedLike other reviews, I’m an unhappy customer due to the lie of the service being unlimited. I had a free three month trial and was able to listen truly unlimited every month so I signed up. My first 6ish months it would cut me off after two books or audiobooks. It was frustrating but it’s still worth the price for two books a month. Now I get one book per month and I’m unable to listen to anything but lesser known titles. As others have said, I would gladly pay more for truly unlimited or pay more to know I’m guaranteed X amount of books per month. The developer response to the reviews saying that they can’t guarantee immediate availability is ridiculous. No one is asking for that, we’re asking you to either deliver on your advertising or to at least give your customers SOMETHING of value. The app itself is clunky. Every time a new chapter starts the countdown to the next chapter freezes so in order to see your progress you have to re-start the app. It’s also very unreliable in telling you how much of the book is left. For example it has 6 hours left but that could mean 6 hours and 1 minute or 6 hours and 59 minutes. Not user friendly at all..MynameishVersion: 9.3.1

✓ Only tiny fraction of the library is available in NZBe very careful before subscribing to the service as a vast majority of the books on this service are actually unavailable to read in NZ due to licensing or otherwise. I found out after paying my subscription that only 1 of the 23 books I wanted to read was available. This service is not ready to be launched in NZ yet because they have not (and may not do it due to our small market) sorted out the licensing for NZ but they will happily take your money without giving you access to their library. The problem is exacerbated by the fact that there is no way to filter for only available books so on the surface if looks like you have access to a huge number of books when in reality the library for NZ is very small and consists largely of trashy romance novels. Caveat Emptor..1erCruVersion: 3.1.3

✓ FrustratingI started using this app because I wanted to try out audiobooks and it has a great selection as well as an alright selection of manga and graphic novels. I used the free trial and it was brilliant. It totally got me hooked on audiobooks, and was brilliant enough that I decided to pay monthly for it. That’s when things went downhill. On the free trial, it worked perfectly, I had no playback issues and listened to multiple without hitting any limits that are apparently imposed. However, once the free trial was over, the app stopped working and it’s become incredibly frustrating to use. Audiobooks just don’t play back properly, they’re slow to load, don’t load, keep freezing or skipping or jumping like I gave up on 2 books because they jumped from the middle of one chapter to another. I wasn’t particularly impressed with Scribd’s handling of the issue either which was essentially “yeah we know it’s not working but we’re gonna keep charging everyone full price to use our app anyway and then figure it out later” and despite it allegedly being fixed, I’ve come here directly from attempting to listen to an audiobook and experiencing the same issues. I think I might finally be done because I can’t justify paying for an app that doesn’t work..LishalishaaaVersion: 12.22.1

✓ Limited contentI signed up for Scribd for a specific book that I wanted to listen too. That book wasn’t available in my country which is annoying but I thought I’d give it a try anyway. Then today the book I was reading suddenly became unavailable in my country - I only had about four chapters left! So yeah, based on the available content in New Zealand I think Scribd isn’t worth it..Virgochick87Version: 9.2.0

✓ I thought I cancelled the membership but charged again and againAnd I found they made their webpage in a dodgy way. Pretending like all the steps to cancel the membership is over, but actually there is a small button you have to click to confirm the cancellation. BUT you cannot see it until scroll down the page to the bottom!! I couldn’t find this and was charged twice more. I absolutely hate companies using this sort of scam to charge more from users. So cheap, unreliable and disrespectful..Wrote with pawsVersion: 10.20

✓ Not unlimitedI watched available titles dwindle daily as everything listed my next billing date as the available date. I sampled several books, but only read a couple of audiobooks in a months time. Meanwhile, I can’t even search for books because unavailable titles are excluded from search results and literally everything I was searching for was unavailable. I’m talking about entire topics, not just authors. The language they use is vague and misleading at best. They reference materials being unavailable, but it’s basically everything I was looking for. Books already begun would switch to unavailable also. They make it seem as if the availability is arbitrary instead of clarifying exactly how availability works. I asked for clarification and was told to read the vague articles instead of getting an answer with details. Clearly they intend for the process to be mysterious, vague, and arbitrary instead of telling you that the number of items you open is limited. There’s no option to return bad books and actually read something else either. They should have named it enigma. They keep specific mechanics a mystery so they can sucker you into paying for a month or two before you realize what’s going on. We might be able to make the most of it if we knew how to avoid turning every title to unavailable, but that’s top secret..Bethh32Version: 9.5.0

✓ DisappointingI’d have to say that although initially Scribd looks like a book lover’s dream come true, it’s quite misleading. When I saw unlimited books per month, I tried to find the fine copy but couldn’t. I’d dislocated my knee & was laid up with more time on my hands than usual. However, after a few books I’d obviously reached my monthly limit & the books I’d saved as reading options were all marked as not being available until after a few weeks time. I’ve since seen that Scribd gives some pat answer to this issue in other reviews. However, what I really object to with Scribd is being treated like a complete idiot with their search option. Authors & titles suddenly disappear & the most random things appear, you feel like previous searches that revealed them must have taken place in a parallel universe. This really ticks me off, just be honest with your customers. If Scribd said you can read such & such number of books per month, we could make a decision as to whether we thought a subscription was worth it or not. There’s no quality control either with suggestions, someone who wants to read a Jane Austen or a Georgette Heyer will suddenly be inundated with an array of trashy romance novels. I initially had issues paying for my subscription, the fact it took months & multiple emails for me to get anyone’s attention in customer service should have been a warning flag for me. I only hope I don’t have the same difficulties ending my subscription..TravellingfrogVersion: 10.22

✓ Beware!!First off this app has way more book overviews than actual full length books. There is not unlimited reading and listening and the worse part is that even after canceling the subscription on my iPhone I have been billed for a solid six months. Good luck trying to contact customer service. They have an automated Bot that answers questions based on what you ask but always ends up never letting you call or email until you dig deep. FYI- if you get stuck and charged like I was their “policy” is only being refunded for your last charge. I sent proof of the exact date I canceled but that’s didn’t matter. Next step is to dispute it with my credit card company. Do I was contacted by customer support regarding the unauthorized charges that were billed to my credit card. They said they are looking into it further so I will come back once this is resolved to update my review. If it’s handled correctly I will be a happy customer. FYI - I sent screenshots of the exact date my subscription was canceled so there is no question as to my request. It’s very clear on you iPhone what subscriptions you have and when they were canceled..VhConservativeVersion: 12.6

✓ DisappointingI drive interstate and listen to a lot audiobooks, while the library here is very good the fact that you can only listen to two, sometimes three, books of a series before they become “unavailable” is very frustrating, also the need for a internet connection even when you have downloaded the book to listen to it is maddening, driving a truck hundreds of km’s out of civilisation day in and day out and not being able to listen to the book in between towns when there is no phone service defeats the purpose of being able to download it in the first place. Many better apps out there for audiobooks, even free ones, save your money and look elsewhere..NuytiygdyVersion: 11.10.1

✓ Great for audiobooks, not so much for ebooksI’ve used Scribd now Everand on and off for years. It’s great for audiobooks. Not necessarily the most popular, mainstream or recent releases, however there are plenty of books on there and the app works well most of the time. Also for roughly the same price as audible it’s great as there’s no limit to the amount of audiobooks per month. However, I hate hate hate it for ebooks. While there are many books I would like to read on the app, the formatting is just not nice. It seems the text is just copied into it, but the formatting of the books is completely forgotten. It’s sort of like the pages are just too crowded or something. HeadingsAreLikeThis and although there is the option to change font/size and the line spacing, it just makes things worse and just hurts to try to read. I wish they would look at how books are formatted on other apps like kindle or iBooks or BorrowBox. These apps actually look similar to how the books would look in print and are so much more reader friendly..DevilcassieVersion: 14.1

✓ Unabridged audiobook isn’t truly unabridged.I signed up for the free trial and thought I’d try an audiobook for the first time, albeit a book that I have already physically read before. Just 3 chapters in, I’ve already noticed that it’s missing a fair bit, several paragraphs worth in one place, and straight up several pages in others. I swapped to a different app that also had the same audiobook of the same version and same narrator, yet theirs wasn’t missing the parts that Scribd was. How can you offer audiobooks as unabridged when it’s got huge gaps in the plot line where the audio is missing?!.BeckieeLouiseVersion: 12.17

✓ Poor UpdateThis was a good app with no major problems, allowing easy access and great books to be read with minimal effort. I say was a good app! However, since the very recent up date the app has started to misbehave! It appears to be programmed to crash every five minutes or so! If the developer is reading these comments you need to sort it out please! Sooner rather than later because I suspect that without a swift rectification people will soon abandon ship and place their money elsewhere!.Mister BlodwynVersion: 10.10

✓ Needs significant improvementThe limitations they put on availability aside, the app just isn’t as user friendly as it should be. Browsing is next to impossible as they don’t offer categories and sub categories that you can dig into to find hidden gems, new releases, or popular titles you’ve heard about but can’t recall the names of. Instead they offer recommendations that don’t appear to change or update ever (I’ve been using the service for a year and a half and have the same 20 books in my recommendations list today that I had the month after I joined). The recommendations seem intended to drive attention to specific titles and authors that are neither popular nor highly rated by any definition of the terms but are rather Scribd/Everand exclusives. You can search for specific titles or authors but if you’ve reached your undefined limit of titles for the month, search results will turn up empty even when they have the title but just won’t make it available to you until the following month. I’ve never had a more frustrating browsing experience..PhantomRatsVersion: 14.3.1

✓ NOT UNLIMITED!!!I have been a Scribd subscriber for at least 6 years it used to offer “unlimited” books to read and gave you 3 audiobooks each month. Then, they changed their marketing to say that everything was “unlimited”. THIS IS NOT TRUE! After you have listened or even sampled about 3 audiobooks, they make their audiobooks “unavailable”—they don’t say that though. You just go in to search for another book and all titles disappear and the only thing available are Librovox titles (free to public on other sites) and a few meditation books. Even your saved books will not work. I like the app but I wish they were honest about what they are doing!! It would be better to go back to the old way where you knew exactly how many audiobooks you had left for the month. Now, there is no warning and you don’t know when the titles will disappear. This is very frustrating!! Oh, and if you just sample a book—it counts as one of the audiobooks you get. I’ve been reading reviews on other websites and they have a lot of unhappy customers and people closing their accounts. Customer service just gives a scripted answer denying that this is what they do. Read the other reviews..HoneschoolVersion: 10.2

✓ There’s a monthly limit & cancellation didn’t go throughThe only reason I’m giving 3 stars is because I love having access to all the titles available for audiobook! I obviously use it a lot (it’s on when I do cleaning and cooking and other chores) because all my books came up as ‘Available Soon’. Turns out there’s a monthly reading limit, even though I was lead to believe I have unlimited access to multiple titles. I couldn’t find any real answer as to why exactly the monthly limit exists? I only finished about 5 audiobooks during the last monthly payment cycle, and now I am restricted until my next monthly payment goes through. Speaking of the monthly subscription, I went ahead and canceled my subscription mid last year and towards the end of the year realised the payment was still coming out! I did the cancellation via Apple ID as the app states, but the payments kept coming out! So I decided to use it to get my moneys worth, but then came to find out there’s a monthly limit! So now doing my chores is a boring struggle because I can’t access my audiobooks. I understand it’s in the Terms and Conditions (because I just looked it up), but a bit of notice would have been excellent so I could break up my audiobook listening time with my physical books!!!!!!.MaddiTonksVersion: 14.3.1

Everand: Ebooks and audiobooks works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Everand: Ebooks and audiobooks.