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Albertsons Deals & Delivery App User Positive Comments 2024
Albertsons Deals & Delivery app received 19 positive comments and reviews by users. Can you share your positive thoughts about albertsons deals & delivery?
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Albertsons Deals & Delivery for Positive User Reviews
✓ Our ChallengeI want to let you are my answer to our prayer since my husbands diagnosis of stomach cancer in Feb, 2017. He had to have the entire stomach removed and in order for him to survive, he has to have 2160 calories per day. This is no easy job and between multiple doctor, therapist and hospital visits, it’s been rough on us to even fit grocery shopping in the schedule. We are doing the best we can and without family around makes it tough but between our Albertsons and our faith, we will do what needs to b done. Thank You to each and every one of the Albertsons chain. We usually shop at Overland & Five Mile roads but our delivery has been from Ustick and Five Mile, God Bless You!!! The O’ Dell family.Version: 5.3.4
✓ Our home deliveryI was very satisfied with my home delivery. I’m unable to drive and shop without assistance. My husband told me to give it a try. Though I was very skeptical about it because I used to do about anything and everything including shopping in our household. I’ve also used door dash and was very upset having someone else do my shopping that I didn’t receive what I purchased mostly everything was wrong and was missing. Well I have to say that I’m very, very happy with my Albertsons service as well as receiving everything that I have ordered. Thank you Albertsons! I’ll be using your home delivery service again!😊.Version: 2023.32.0
✓ PharmacyI do not like this new pharmacy app. You don’t know what to refill and it’s all confusing. Please put back the way it was. It never tells you when your medication is ready and I have call to see if ready . Pharmacy in Corinth Texas has gone down hill and also since Greg manager passed away store has gone down. Rude hateful managers Bethany which doesn’t know what she is doing Blonde headed manager acts like she can’t wait on you never smiles does not need to be in customer service. I know I work in customer service. The tall black girl manager is the most help . Also Carla is the rudest hateful person in there. She never acknowledges you are says thank you. I have going to this store for 20 years and she needs to be let go. Please take in consideration that Greg was a good manager and was always helpful. You need to get some decent managers in here Thank you.Version: 2023.36.0
✓ Leave it aloneI just wish you’d leave it alone in one way. STOP the changing. Right now, it’s not too bad. I’ve been ordering online from SW and Albertson’s for 16 yrs. There seems to be one person? in charge of thinking up all the changes they can make to frustrate us! I’m over 81, not thinking as sharp. I’m sure a lot of online customers are older. One concern lately is I’m not being given substitutes for unavailable items ( I did not check the box where it gives permission to not sub) We order because we need it. Another concern is TIPPING. For 16 yrs Albertson’s said there is a strict No tipping rule. Once in awhile, I left one they did not take. Then, suddenly, a driver texted me, bawled me out because I left no tip! She (?) was rude! I emailed Albertson’s to ask about this, NO RESPONSE! For the last 3x I’ve left a tip. I’m running out of cash! Someone explain. Do I dare leave a check as a tip?? Whoever is doing the online shopping changes could answ emails instead of thinking up ways to frustrate us more!.Version: 2021.50.0
✓ This ap is not greatI had hopes for this ap. I have used it faithfully thinking I was getting the discounts I was supposed to be getting. I scanned every item I put into my cart. The second time I did not get the $5 off I finally asked why and they told me it wasn’t checked off in the ap. What’s the point of scanning if it doesn’t check it off. I have waisted so much money in the store due to this ap. I have even stopped shopping at Albertsons because when I did bring it to their attention they didn’t apologize or even try to make it right for the order I had just completed. I am not happy and will not waist my time or money with the ap again..Version: 6.0.0
✓ Digital couponsThe digital coupons are a hassle. Half the time the coupon you are to scan is missing or it won’t copy. These are all things that just frustrate customers. I want no hassle shopping. Just put it on sale and leave it at that. I do not want to have to do a scavenger hunt to get a sale price. This is why I would just go to Winco, and shop some days. I do not have to play the games to get a discount, they just put it on sale, no downloading the coupon the store has set up at the item. No games, no hassles. I do not like having to get my phone out of my purse many times to complete my shopping with your store..Version: 2022.47.0
✓ Just4you appOk , So I shop every week, and the points earned I do get several things for free, ( and everyone likes something for FREE, I do find my self buying a lot for Signature brand items just because the value is great, and I have to say the quality of that brand runs neck and neck, there are a few named brand things I MUST HAVE THOUGH, So when I the only thing I wish you valued do is open the app and click a button to chose everything in each category, because I find my self at the store already have chosen the items on the app, and then when shopping I find a dozen mor items on sale I want to buy, But to have to go back into the app and find that item is a pain in the B***, so I by pass it, ADD A CHOSE ALL BUTTON TO THE APP, people will spend so much more, just knowing , “ Oh I have the chosen already ! “.Version: 7.6.0
✓ Thank you Albertsons staffToday I was in the Fletcher store today with my husband, we had to call 9-11 as he was having heart issues. All the staff and even the pharmacist came and assured us she knew CPR as we waited for the ambulance. I was panicking, everything was in slow motion as I ran to the self check out clerk to ask for a defibrillator while calling 9-11. Even the r phone ringing to 9-11 was long and slow motion. Everyone realized my panic and came to help. Even the sweet kid at Starbucks came with water for both of us. I couldn’t have asked for a better place for this to happen; aside from a hospital of course. People were running to get a chair, others scrambled to find a defibrillator, mean while the manager is there just as concerned as if he were a family member. Could the food prices be cheaper? Sure but this kind of care would not have happened at food for less. You get what you pay for, and I’m forever grateful for everyone that helped us during this very scary event. Da.Version: 2023.40.0
✓ Way Beneath Albertsons and VonsHorrible. The Albertsons and Vins apps used to be easy but the easy button must have been deleted in this new horrific version. Both my wife and I tried to process our just-for-you coupons but couldn’t find them. We scanned the barcode on the paper ad to no avail. Couldn’t get it done. Took the new app to our favorite upland store and asked the attendant at the customer support desk to help out. No go there. Then a cashier tried to help who indicated he knew the app well, failed to get our coupons but honored them manually. Over one hour of wasted QA time on an app that used to be consistent. Horrible release and a time soaker. Changes need to be made and the quality assurance program completely failed on this release. I like the store and now I hate the app. Same for the Vons version. The new release does not work there either. Fix it..Version: 2021.42.0
✓ Things I have learned about this appAll in all I find this app fairly user friendly. But don’t shop from it for meal planning or if you plan to order deli food for dinner on your way to work. Also the app really needs to update item availability better or quicker. Finally chat is useless as it is done by an autobot. Case in point: 1. I didn’t get the meat choice I needed for my meal planning, so I had to go into the store anyways to find a similar choice. I did have substitutions checked. 2. I had ordered dinner for pickup so I would have dinner for work. Granted, I should have checked the app and receipt at time of pickup for shopped items. But I arrived at work, go to get the bag out of the back of my car and imagine my surprise when all there was in the bag was the side dish. 3. Lastly there is a favorite creamer I like to order, but I never get it. Only ever once has it shown on the app as being out of stock. But I have checked it lately now after not getting it and it is showing as in stock..Version: 2022.42.0
✓ Outstanding Customer Service & PricesI’ve shopped at Albertsons for over 25 yrs & they just keep getting better every year. Love Love Love the delivery service, every single item I shop for is available or else it’s requested for my approval to substitute, most gro stores don’t offer this. Well worth the monthly $14 fee for delivery & I receive my items in less than 2 hours if I need them. Thank You Albertsons for always going over & above with customer service. Great prices, great products, our one stop-shop for meat & seafood. Produce is always healthy & not so ripe or wilted that you can’t eat it. App is super easy to use, the reward earning & using the points are wonderful, helps out with the gro bills. Weekly Sales seem to be tailored for my household, 85% of sale items are products we actually use weekly, Albee is always spot on with Sale Items!.Version: 2022.4.0
✓ Nice app, wish it worked correctlyThe app is fine for looking at the weekly ads but you have to click, click again, then find it on your list then click again to use it next time you check out. Too many steps involved, and lately the app coupons are not working at check out. No one at the store knows why, no one can solve this problem. I’ve lost out on 2 rewards points because of it. Very frustrating. And I’m not the only person who’s experienced these issues. The app needs a redesign, streamline the process, let the customer use the app coupons at every store without having to reset which store you want to use each time. This is supposed to make shopping more convenient. It’s not having the desired effect..Version: 7.3.3
✓ Easy to UseUser friendly and a well-made app. I’ve tried clipping a couple of rebates but they’ve never worked and I’ve contacted Albertsons via the contact page but so far, not resolved yet. My only real issue is that there have been times when I’m editing my cart (about to checkout) and all of a sudden, Albertsons notifies me that every single item in my cart is suddenly out of stock and they’ve emptied my cart. I’ll re-add the items and sometimes, the app will empty my cart again. Very frustrating when I forget something on my original list because I couldn’t remember what was on it while re-adding items..Version: 2022.23.0
✓ Super easy to useMy favorite features of this app: The way your cart is automatically organized by type of product, so you can easily see if you missed something from your list. And the buy again tab has literally everything you’ve ever bought there (if you have an account linked to a number you use) just makes it super easy to shop here online. I also love how they automatically apply the coupons for you, and give you the option to pick one if there are multiple. AND they can accept EBT payments through the app. Awesome in my opinion..Version: 2022.36.0
✓ Best grocery app ever!Thank you, Albertsons! This is hands down the best grocery app ever that includes everything I am looking for. It helps me shop for the best prices down to the ounce around the store in one small screen. I’ve never had any problem since the start of my loyalty over a year ago. I have saved hundreds of dollars in a year, and getting $20 in store cash for saving up 12 rewards is an awesome benefit! I can also use my 1 reward point in exchange for 10¢ off a gallon of gas at Chevron. I have never used a grocery app as much at Albertsons. It amazes me you also have meal plans which makes it so convenient. No complaints whatsoever. Best grocery app by far!.Version: 2022.41.0
✓ The higher-ups be including managementI love the store in the new changes but I can honestly say I fear for the employees here. They seem to be stressed more than usual and asked to do things that they’re not accustomed to. Or they’re asked to do cashiering and only do it part time so that they don’t get the cashier pay which I think is bad. If the store wants to continue to be great they need to treat their employees better a lot better. I came to the store because Walmart didn’t have customer service and I wanted to stick to the store now I’m finding it’s turning into Walmart as far as customer service is concerned. It is the management that needs to be worked on and I would any steel am I praying for the store to survive. If the employees don’t get treated fairly they will look for other jobs and that’s gonna be the Shane and a matter how the store looks it will bring down The store. If you want loyal employees you have to be loyal to them..Version: 5.8.3
✓ Albertsons app reviewIt would be helpful if you put the coupons that apply to the items I’m purchasing next to the item. I noticed a few had that feature and maybe are working on it but gas prices are coming down and I don’t see groceries coming down. I want to continue shopping at Albertson’s but Fred Meyer‘s consistently has cheaper prices and I honestly don’t believe that rewards should expire. I think that’s just junk. I need those gas points. Those should just never expire. I think if somebody shops with you, you should honor that for one year without having to pay an additional subscription that would put you heads and tails above the rest even though I know Kroger bought you guys..Version: 2022.47.0
✓ Love the savings I find through their app!I am very happy with the app. I like the way the items are organized by category and you can collapse each category when you are done with it. It makes it much simpler to find what you're looking for next. I have used it consistently ever since I downloaded it. One complaint I have is not exactly about the app but the signage in the store. It's not always clear that you have to select the item in the app in order to receive the deal listed on the shelf with the item. This is something that I believe should be addressed as soon as possible because I can't be the only person who missed a discount because we didn't realize we needed to add the item in the app.Version: 5.2.1
✓ Now working for meWell, order and pick up has worked twice now. Unfortunately, today it took me a long time to place my orders. It’s too hard to read - that includes start, finding particular items and making try at some discounts. The drive today will be much later than I prefer. Too many cars and tucks maneuvering in too small space makes it nerve racking for me. I’ve yet to find a Handicap designation on any pickup spaces. At night (like now) this store needs better lighting which might also help with pedestrian safety. In this lot pedestrians have to walk in the narrow space between vehicle lines along with cars going in and out and even backing out, as we ll have to do. I wish all stores had walking space between the fronts of parked cars. Hope someday it will work on my iPhone. So far never has. Now I have the icon come up and can’t delete. Doesn’t even show in settings so I’ll just try downloading this to see if it works. I’ll update review later..Version: 2023.8.0
😕 Albertsons Deals & Delivery Negative Reviews
