Hail Trace App Negative ReviewsDerik Kline

Hail Trace Negative Reviews

3
3 star

Total 18 Negative Reviews

Hail Trace App Complaints & User Negative Comments 2024

Hail Trace app received 18 complaints, negative comments and reviews by users. Have you ever had a bad experience using Hail Trace? Can you share your negative thoughts about hail trace?

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Hail Trace for Negative User Reviews

Uninstalled this junk appWhen using the map with iPad mini every time I try and move about it resizes and moves back. Almost impossible to zoom in and open an icon. 6/14, no updates, in improvement so I'm uninstalling. Junk..Version: 1.0

This a joke?With the update comes a question of “what is your phone number”. You can type in your phone number but there’s no way to hit enter to move on, because the number keypad on the phone is blocking the enter button on the app. 🤣Nice update.Version: 4.0.0

Exasperating!Map doesn't act like any other map in iOS. Try to zoom in on reports local to me, and now I'm in Brazil, or some other place any where in the world. Try to get back and I'm in Africa some where. Reports are two months old, or older. Nothing recent. Phooey!.Version: 1.0

New update = 😞Looks great works slow… please fix quickly.Version: 4.0.12

GET HAIL RECON INSTEADTerrible app won’t stop force closing. Makes it a waste of money. Will be going back to hail recon, because you get what you pay for..Version: 3.2.2

Update ruined this appPlease change the app to like it was. Everything you added hinders what people using this app actually need. You made it way more complicated to find when and where a date happened..Version: 4.0.9

Personal info??I was looking forward to this app however giving my phone, email personal info was a deal killer for me. Why do they need anything but your location unless they plan to sell it?.Version: 3.2.2

Register issuesCan’t create a user name or password to enter app? Guess will have to try Hail Recon..Version: 2.3.4

No way to register or enter the appApp asks you to log in but gives you no way to register or start an account leaving you frustrated trying to find a way to enter the app. Unless you somehow already have an account it would let not let me use the app or give me the option of registering. No choice but to delete, seemed like it would have been a useful app. Oh well🤷🏻‍♂️.Version: 2.3.4

Disappointed to say the leastWOW…. Extremely disappointed with the mobile app to say the least! Makes me so frustrated… hope they fix this soon, I purchased a whole yearly sub.Version: 4.0.9

TerribleThis app is absolutely horrible. Worthless..Version: 3.2.3

No Go 4 AppleI read the reviews and gave it a shot. Downloaded the app and just like one of the reviews stated, on apple products you can’t create a UN and PW... no matter how many times you try. Deleted the app..Version: 2.3.4

Flawed for IphoneLike the reviews said....no good for Iphone. I have screaming wi-fi, but this app moves like it's set in mud. Touch interface is slow and jumps all over the place. Time I get zoomed in to an area, it's not 'news' anymore. PC version may work better, I haven't checked it out....Version: 1.0

Horrible AppCan't even use the app to see any real data. Great idea others have had but app needs work and the season is coming I would make changes.Version: 1.0

Hard to useI will click on a 10 mile range for an area in central oklahoma from a storm in October of 2021 and the map will pop up in north east Kansas. Doesn’t make any sense.Version: 3.2.3

Worst serviceI’ve been using Hail Trac a long time. Each year their service gets worse. This year: we paid a years service. Everything was fine until they updated their. Every time they update their service gets worse. I called spoke to Bobby. Bobby said our service was cancelled for non payment. Then I talked to Antonio. He said no we weren’t cut off. I signed on I couldn’t get a map in November. Said I didn’t have access to that map. Then I talked to Jennifer. I ask her why we weren’t giving notifications as in the past and I couldn’t get a map. That was past Wednesday. She said she would send me an email. That was two days ago. No word. We will not renew our service ever. The customer service is horrible. Too much money for no service. Greg Fitzgerald super roofing..Version: 4.0.7

Waste of timeYou must register an account to access maps and info but it kicks you out every time you submit an account. Waste of time!.Version: 1.1

Y’all ruined itNew update completely ruined that app. It now has so many bugs. Just to name a few *when trying to put in the filters, you have to give it five try’s before they actually work. *the slider lines barley ever slide, you have to get your finger perfectly in the middle every-time *it never loads the maps first try, you have to click them off and on few times before they show up And those are just the ones I can remember. This app has turned into a frustration creator. It is obvious this was not ready for release, me and my whole team will be switching softwares. I would recommended everyone who wants to keep there sanity to do the same..Version: 4.0.0


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