Turo - Find Your Drive App Support

Turo - Find your drive App User Reviews

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Turo - Find your drive Pros

✓ A viable alternative to conventional rentalsI write this after my first experience using the app. It was a simple and convenient alternative to conventional rental companies in the declining age of those corporate run conglomerates that had successfully pushed out almost any competition. My most recent experience with one of the big-name rental outfits left me scrambling to fit six people and their suitcases into a full-sized SUV after they failed to fulfill my order for a mini van. I had nearly given up on rentals and bought my own mini van when I discovered Turo. I found a few mini vans available in my area that were available in the week leading up to Thanksgiving. I chose a Pacifica and was very thankful to find it was well equipped and very clean; unlike any vehicle I had ever rented before. The app guided me through the whole process and I was on my way. Had I needed to extend my trip, the app offered many times to provide that opportunity through the app. The return process was also very easy and everything was documented with pictures to back up any claims that could arise. I’m very satisfied with Turo..AnanagrammarVersion: 22.46.11

✓ Such an awesome and easy app to use.The whole process has been very seamless and easy, the app is very simple yet effective. Communication is great, never glitches, even liaising with people and stuff is simple. I have an issue, it was resolved within minutes. Would highly recommend. Ps -Such a cool and easy way to make extra cash from your car.MrTesla007Version: 22.50.3

Turo - Find your drive Cons

✗ Horrible customer serviceI never write poor reviews, I think it’s unfair to judge an app so harshly over something that can be talked about with customer service. That being said, I went through Turo’s customer service THREE times before I had to move onto another app. While Turo has some great features, it’s customer service line member did nothing to help. I provided all of my valid information and was not yet approved to rent a car for some reason. I talked to customer service and was told I would get an email in about an hour resolving the issue but it might be a little longer. I totally understand things needing to take longer, it’s a delicate process. However two hours later and I was getting anxious because I needed a car that day. I messaged agin asking for an update. All I was told was that they will “expedite further”. I messaged back after thirty minutes to a third member and asked if I could get a status check and how much longer it would be. She told me another HOUR. Right now it’s been FIVE HOURS since my first time reaching out and I still haven’t heard anything back. Not to mention customer service had typos and seemed all around impersonal and unprofessional. Treated me like I just needed to be shut up. I wish I could add pictures of the conversation but I was so shocked how I was being treated after being so patient. I wish I could say better things as I heard highly of this app. I hope other have a better experience than me..FujrdbjuxcVersion: 23.47.1

✗ Could have been great but …I booked a car for 2 days from Dragana in Las Vegas from Turo. The pickup was great and very easy, the car was in great condition and very clean and the drop off was straightforward. My issue happened after the car was returned - I got a bill for over $250 for supposedly smoking in the car. The pictures of the “proof” that were sent were of some sand and dirt in the car - unavoidable from having walked around in some national parks on our trip and not excessive dirt at all. After contacting Turo to try and resolve the situation, explaining that I am a non-smoker and that they pictures were very clearly not ash from cigarettes but some dirt and sand, they removed my account and insisted the decision was final without letting me appeal properly. I will continue to fight this with Turo but I highly recommend you avoid using them if you want to avoid additional costs. I feel like I’ve been scammed and it’s made more disappointing by the fact that without this ridiculous charge, this could’ve been a 5-star review..Saahil LakhaniVersion: 22.20.1

Is Turo - Find your drive legit?

✅ Yes. Turo - Find your drive is 100% legit to us. This conclusion was arrived at by running over 235,440 Turo - Find your drive user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Turo - Find your drive is 90.7/100.

Is Turo - Find your drive safe?

✅ Yes. Turo - Find your drive is quiet safe to use. This is based on our NLP analysis of over 235,440 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.7/5. AppSupports Safety Score for Turo - Find your drive is 93.2/100.

Should I download Turo - Find your drive?

✅ There have been no security reports that makes Turo - Find your drive a dangerous app to use on your smartphone right now.